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Methods
(static) AgentLibrary#getAgentPermissions() → {object}
Get the Agent Permissions object containing the current state of agent permissions
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Returns:
- Type
- object
(static) AgentLibrary#getAgentSettings() → {object}
Get Agent Settings object containing the current state of agent related data
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Returns:
- Type
- object
(static) AgentLibrary#getAgentStats() → {object}
Get the Agent stats object containing the current state of agent stats
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Returns:
- Type
- object
(static) AgentLibrary#getApplicationSettings() → {object}
Get Application Settings object containing the current state of application related data
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Returns:
- Type
- object
(static) AgentLibrary#getChatSettings() → {object}
Get Chat Settings object containing the current state of chat related data
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Returns:
- Type
- object
(static) AgentLibrary#getConnectionSettings() → {object}
Get Connection Settings object containing the current state of connection related data
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Returns:
- Type
- object
(static) AgentLibrary#getExtensionPresenceResponse() → {object}
Get extensionPresenceResponse object containing the presenceInfo of extensionIds
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Returns:
- Type
- object
(static) AgentLibrary#getFilteredDirectory() → {object}
Get filteredDirectory object containing the filtered directory data
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Returns:
- Type
- object
(static) AgentLibrary#getInboundSettings() → {object}
Get Inbound Settings object containing the current state of inbound related data
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Returns:
- Type
- object
(static) AgentLibrary#getOutboundSettings() → {object}
Get Outbound Settings object containing the current state of outbound related data
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Returns:
- Type
- object
(static) AgentLibrary#getSoftphoneSettings() → {object}
Get Softphone Settings object containing the current state of SIP related data
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Returns:
- Type
- object
(static) AgentLibrary#getTransferSessions() → {object}
Get Transfer Sessions
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Returns:
- Type
- object