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Methods
(static) AgentLibrary#getAgentConfigPacket() → {object}
Get packet received on successful Phase 1 login
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Returns:
- Type
- object
(static) AgentLibrary#getAgentConfigRequest() → {object}
Get outgoing Login Phase 1 Request object
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Returns:
- Type
- object
(static) AgentLibrary#getAgentDailyStats() → {object}
Get latest Agent Daily Stats object
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Returns:
- Type
- object
(static) AgentLibrary#getAgentDailyStatsPacket() → {object}
Get latest Agent Daily Stats object
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Returns:
- Type
- object
(static) AgentLibrary#getAgentStatePacket() → {object}
Get latest received packet for Agent State
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Returns:
- Type
- object
(static) AgentLibrary#getAgentStateRequest() → {object}
Get latest outgoing Agent State Request object
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Returns:
- Type
- object
(static) AgentLibrary#getAgentStatsPacket() → {object}
Get latest Agent Stats object
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Returns:
- Type
- object
(static) AgentLibrary#getAuthenticateRequest() → {object}
Get outgoing Authenticate Request object
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Returns:
- Type
- object
(static) AgentLibrary#getBargeInRequest() → {object}
Get latest Barge-In Request object
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Returns:
- Type
- object
(static) AgentLibrary#getCallNotesRequest() → {object}
Get latest Call Notes Request object
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Returns:
- Type
- object
(static) AgentLibrary#getCallTokens() → {object}
Get latest Call Tokens object
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Returns:
- Type
- object
(static) AgentLibrary#getCampaignDispositionsRequest() → {object}
Get latest Campaign Dispositions Request object
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Returns:
- Type
- object
(static) AgentLibrary#getCampaignStatsPacket() → {object}
Get latest Campaign Stats object
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Returns:
- Type
- object
(static) AgentLibrary#getChatAgentEnd() → {object}
Get chat agent end request class
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Returns:
- Type
- object
(static) AgentLibrary#getChatDispositionRequest() → {object}
Get latest Chat Disposition Request object
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Returns:
- Type
- object
(static) AgentLibrary#getChatMessageRequest() → {object}
Get latest Chat Message Request object
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Returns:
- Type
- object
(static) AgentLibrary#getChatPresentedRequest() → {object}
Get latest Chat Presented Request object
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Returns:
- Type
- object
(static) AgentLibrary#getChatQueueStatsPacket() → {object}
Get latest Chat Queue Stats object
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Returns:
- Type
- object
(static) AgentLibrary#getChatRequeueRequest() → {object}
Get latest Chat Requeue Request object
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Returns:
- Type
- object
(static) AgentLibrary#getChatTypingRequest() → {object}
Get latest Chat Typing Request object
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Returns:
- Type
- object
(static) AgentLibrary#getColdTransferRequest() → {object}
Get latest Cold Transfer Request object
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Returns:
- Type
- object
(static) AgentLibrary#getCurrentCallPacket() → {object}
Get latest received packet for the Current Call
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Returns:
- Type
- object
(static) AgentLibrary#getDispositionManualPassRequest() → {object}
Get latest Disposition Manual Pass Request object
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Returns:
- Type
- object
(static) AgentLibrary#getDispositionRequest() → {object}
Get latest Disposition Call Request object
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Returns:
- Type
- object
(static) AgentLibrary#getExtensionPresenceRequest() → {object}
Get ExtensionPresenceRequest class
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Returns:
- Type
- object
(static) AgentLibrary#getHangupRequest() → {object}
Get latest outgoing Hangup Request object
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Returns:
- Type
- object
(static) AgentLibrary#getHoldRequest() → {object}
Get latest Hold Request object
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Returns:
- Type
- object
(static) AgentLibrary#getLoginPacket() → {object}
Get packet received on successful Login (2nd layer login)
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Returns:
- Type
- object
(static) AgentLibrary#getLoginRequest() → {object}
Get outgoing Login Request object
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Returns:
- Type
- object
(static) AgentLibrary#getLogoutRequest() → {object}
Get outgoing Logout Request object
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Returns:
- Type
- object
(static) AgentLibrary#getManualOutdialCancelRequest() → {object}
Get latest Manual Outdial Cancel Request object
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Returns:
- Type
- object
(static) AgentLibrary#getManualOutdialRequest() → {object}
Get latest Manual Outdial Request object
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Returns:
- Type
- object
(static) AgentLibrary#getMultiSocketRequest() → {object}
Get the MultiSocket Request object
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Returns:
- Type
- object
(static) AgentLibrary#getOffhookInitPacket() → {object}
Get latest received packet for initiating an offhook session
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Returns:
- Type
- object
(static) AgentLibrary#getOffhookInitRequest() → {object}
Get latest outgoing offhook init Request object
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Returns:
- Type
- object
(static) AgentLibrary#getOffhookTermPacket() → {object}
Get latest received packet for terminating an offhook session
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Returns:
- Type
- object
(static) AgentLibrary#getOffhookTermRequest() → {object}
Get latest outgoing offhook termination Request object
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Returns:
- Type
- object
(static) AgentLibrary#getPauseRecordRequest() → {object}
Get latest Pause Record Request object
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Returns:
- Type
- object
(static) AgentLibrary#getPreviewDialRequest() → {object}
Get latest outgoing Preview Dial Request object
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Returns:
- Type
- object
(static) AgentLibrary#getQueueStatsPacket() → {object}
Get latest Queue Stats object
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Returns:
- Type
- object
(static) AgentLibrary#getRecordRequest() → {object}
Get latest Record Request object
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Returns:
- Type
- object
(static) AgentLibrary#getRequeueRequest() → {object}
Get latest Requeue Request object
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Returns:
- Type
- object
(static) AgentLibrary#getSearchDirectoryRequest() → {object}
Get SearchDirectoryRequest class
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Returns:
- Type
- object
(static) AgentLibrary#getTcpaSafeRequest() → {object}
Get latest TCPA Safe Request object
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Returns:
- Type
- object
(static) AgentLibrary#getWarmTransferCancelRequest() → {object}
Get latest Warm Transfer Cancel Request object
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Returns:
- Type
- object
(static) AgentLibrary#getWarmTransferRequest() → {object}
Get latest Warm Transfer Request object
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Returns:
- Type
- object
(static) AgentLibrary#getWebRTCRequest() → {object}
Get WebRTC request class
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Returns:
- Type
- object