=== Vrobo === Contributors: ahmedhussein1990 Tags: woocommerce, order confirmation, shipping validation, ivr, robo calls Requires at least: 5.0 Tested up to: 6.8 Requires PHP: 7.4 Stable tag: 2.3.5 License: GPLv2 or later License URI: http://www.gnu.org/licenses/gpl-2.0.html Order Confirmation & Shipping Validation for WooCommerce with IVR-powered Robo calls, WhatsApp, SMS, and email. == Description == Vrobo confirms orders before shipping and validates delivery feedback through IVR-powered Robo calls, WhatsApp, SMS, and email. We make up to 3 trials to ensure accurate order fulfillment and detect fake shipping updates. **How Vrobo Works:** Two powerful services to prevent failed deliveries **Order Confirmation** Before shipping any order, Vrobo automatically verifies delivery details with customers through multiple channels. * IVR-powered Robo calls with 3 attempts * Smart WhatsApp chat analysis * SMS and email backup **Shipping Verification** When shipping companies report failed deliveries, Vrobo verifies the status directly with customers to detect fake reports. * Verify shipping status with customer * Detect fake rejection reports * Update customer contact info **Smart Communication** Vrobo uses an intelligent system across different channels to ensure maximum response and reach. * Start with IVR-powered Robo calls * Switch to smart WhatsApp chat * Fallback to SMS and email **Instant Updates** Automatic updates to your e-commerce platform and shipping partners when order status or customer information changes. * Real-time platform updates * Instant merchant notifications * Shipping company alerts **Features:** Comprehensive Order Confirmation and shipping confirmation platform * **Pre-Shipping Validation**: Validate order details with customers through IVR-powered Robo calls before shipping to prevent delivery issues and reduce costs. * **Shipping Status Verification**: Detect fake delivery reports by verifying shipping status directly with customers through multiple communication channels. * **Smart Communication**: Strategic communication sequence with 3 Robo-IVR call attempts, followed by WhatsApp with smart analysis, SMS, and email. * **Brand Integration**: Customized voice messages and templates for each brand to maintain consistent and professional communication. * **Platform Integration**: Seamless integration with Shopify, WooCommerce, and other platforms for automatic order status updates. * **Real-time Updates**: Instant notifications to merchants and shipping partners when fake updates are detected or customer information changes. == Installation == 1. Upload the plugin files to the `/wp-content/plugins/vrobo` directory, or install the plugin through the WordPress plugins screen directly. 2. Activate the plugin through the 'Plugins' screen in WordPress 3. Navigate to WooCommerce > Vrobo Settings to configure the plugin 4. Set up your API keys and webhook endpoints as needed == Frequently Asked Questions == = Is this plugin compatible with the latest version of WooCommerce? = Yes, Vrobo is regularly updated to ensure compatibility with the latest versions of WooCommerce and WordPress. = Can I use this plugin with other WooCommerce extensions? = Yes, Vrobo is designed to work alongside other WooCommerce extensions without conflicts. = How do I configure the API integration? = Navigate to WooCommerce > Vrobo Settings in your admin dashboard to configure API keys and endpoints. = Is the plugin secure? = Yes, Vrobo follows WordPress security best practices including proper nonce verification, data sanitization, and secure API authentication. == Screenshots == 1. Admin orders management interface 2. Plugin settings configuration panel 3. Order details and tracking view == Changelog == = 2.3.4 = * Added REST API endpoint for full order updates (Cloudflare-friendly alternative to admin-ajax) = 2.3.3 = * Updated webhook URL to production endpoint * Improved webhook reliability and connectivity = 2.3.2 = * Restored stable functionality and UI consistency * Improved order management interface * Fixed status filtering and display issues = 2.3.1 = * Enhanced status badge styling * Improved order status visibility = 2.3.0 = * Major UI/UX improvements with modern design * Fixed status filtering to use tags instead of webhook status * Added dynamic order table loading via AJAX * Improved search functionality for orders * Enhanced order view functionality * Fixed "headers already sent" activation errors * Updated WooCommerce order status display = 2.2.2 = * Fixed critical bug: API validation option name mismatch preventing orders from being sent to webhook * Updated compatibility to WordPress 6.8 * Enhanced order processing reliability = 2.2.1 = * Fixed WordPress coding standards compliance issues * Improved nonce verification for enhanced security * Optimized database queries with proper caching * Enhanced API error handling * Updated documentation = 2.2.0 = * Added advanced order filtering capabilities * Improved webhook reliability * Enhanced admin interface * Bug fixes and performance improvements = 2.1.0 = * Initial release with core functionality * Order management system * API integration capabilities * Admin dashboard implementation == Upgrade Notice == = 2.2.1 = This version includes important security improvements and WordPress coding standards compliance. Update recommended. == Support == For support and documentation, please visit the plugin's support forum or contact the developer.