=== VictorChat ===
Contributors: VictorChat
Donate link: Buy our Pro version
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Requires at least: 2.7
Tested up to: 4.1
Stable tag: trunk
License: © Copyright All rights Reserved. No copying, changing or anything else allowed, without written approval from VictorChat.dk
VictorChat is a live chat solution that helps website owners convert their visitors into customers!
== Description ==
It is a fact that more then 83% of all consumers need some kind of support, while they try to purchase online.
45% of all customers abandon the website, as they get frustreted that their questions or concerns are not addressed quickly - and as we all know email support easily takes 24 hours to respond.
Sign up for a FREE VictorChat account and start live support on your website within 5 minuttes.
Installation is easy and no HTML skills are required.
If needed we even makes the setup for free, just request it online at www.VictorChat.dk
== Installation ==
This section describes in a Step By Step guide, how to install the plugin and get it working.
1. Sign up for a FREE VictorChat account!
2. Log into your free owner account an Create a Department and an Agent
3. Assign the Agent to the Department
4. Click 'Code & Setup' in the left site menu and copy the HTML code from there
5. Log into your WordPress admin site again and click 'VictorChat' in the left site menu
6. Paste the HTML code into the below field
7. Click the 'Save' button
8. The WordPress plugin is now setup
9. log into your Agent account using the 'Agent email and password' you just created and start supporting
*Server Requirements:* PHP4 or PHP5.
*Wordpress versions:* Wordpress 2.7 and up.
*Work across major browsers:* (Internet Explorer 10+, Firefox, Google Chrome, Opera, Safari, Maxthon).
*Average uptime:* 99.8%.
*Apps:* iPhone & Android
== Screenshots ==
1. Chat window on your website: Active chat
2. Account Configuration: Setup plugin in WordPress
3. Owner account: Shows the Dashboard after logging into your free owner account
4. Agent account: Shows the Agent panel after logging into your Agent account
5. Mobile App: Shows how the mobile App works
== Free account ==
1. Add VictorChat to your WordPress website using this free approved by WordPress plugin
2. Sign up for a FREE account and start live support within minuttes - *We hope you enjoy it*
== Changelog ==
No bugs reported
== Upgrade Notice ==
Website, Owner and Agent panel has been upgrated, so they fit the screen of your compuer, tablets and smartphones.
Now supporting Danish and English as language.
And did we mention, that our app is free!
== Frequently Asked Questions ==
= FREE Pro version =
After sign up you get a 7-days FREE Pro trial period.
= Is VictorChat free? =
Yes, you can create a free VictorChat account and use this to support your visitors.
Did we mention, that our app is free!
= I need help with the setup! =
Don´t worry, just visit our website and we will help you with the installation for free.
= Can I use VictorChat on multiple websites? =
Yes, you can use VictorChat on multiple websites, and you can even have 1 Agent control all the websites if needed.
= Do I have to install any software on my server or computer to get this working? =
Not at all! VictorChat is build on SAAS, (Software As A Service), which is a solution where all source code is hosted on our servers,
so you only have to copy/paste a small piece of HTML code into your website, Blog or webshop for the Chat Window to be displayed.
This solution makes VictorChat run faster, better and more secure on your sites. So simply configure the plugin and you're done!
= Which web browsers work best with this plugin =
We tested VictorChat in the following browsers, but know it will work in others as well: Internet Explorer 10 or later, Firefox, Google Chrome, Opera, Safari, Maxthon
= I installed the plugin, but cannot link up to VictorChat. Why? =
The plugin tries to link up with VictorChat by connecting using a few approaches. If the outgoing connections are blocked (eg. by a firewall), please request your server administrator.
(Alternatively, you can manually include the script in the footer file ("wp-content/themes/default/footer.php" in your wordpress installation).
= Is this plugin free? =
Yes, you are free to use this plugin for the use of VictorChat, and VictorChat alone