=== TicketHub ===
Contributors: mondula2016
Tags: tickets, support, faq, documentation, change log
Requires at least: 6.0
Tested up to: 6.6.1
Stable tag: 1.0.1
License: GPLv2 or later
License URI: https://www.gnu.org/licenses/gpl-2.0.html

TicketHub is a plugin for managing support tickets, FAQs, documentation, and change logs. Streamline your customer support process with ease.

== Description ==
A simple, easy-to-set-up, and streamlined responsive ticket system to manage your customer support.
Particularly well-suited to ensure transparent support for software applications.
The plugin offers a built-in logic for ticket management, changelog documentation, FAQs, 
With this plugin, you can extend your WordPress website with an easy-to-use ticket system or develop a standalone solution as needed.
As a special feature, it is effortlessly possible to activate an AI-driven chat function. The support chat only needs to be equipped with the appropriate AI code. This way, the personal AI account can be connected to the application, and the most common support inquiries are answered by the bot.

== Key Features ==
Integrated Ticketsystem with unlimited number of Tickets
Individualize Ticketnumbers - set ticket pre- and postfixes
User-based Ticket management
Integrated Ticket Filter (Status, Typ, Archive)
Ticket grouping using tags
Unlimited Numbers of Agents
Easy integration of Documentations in several Formats
Easy expandable Formulary for Tickets 
Email notifications
During the next weeks we will release a plus version with a  AI-powered chat function and some other great features.

== Coming soon Ticket Hub Plus Key Features ==
AI Chat Bot
integrate your personal AI ChatBot
Upload Userlists
Registration by user
Admin choice activation automatically front end display of Support Tickets 
Export Tickets via CSV
Automation archive

== Installation ==
1. Upload the plugin files to the `/wp-content/plugins/` directory, or install the plugin through the WordPress plugins screen directly.
2. Activate the plugin through the 'Plugins' screen in WordPress.
3. Set up the necessary pages for Ticket Form, Tickets, FAQs, Documentation, and Change Log.
4. Use the TicketHub->Settings screen to configure the plugin.

== Screenshots ==
1. Display tickets on the frontend
2. Display change log on the frontend
3. Display FAQs on the frontend
4. Display doc on the frontend

== Changelog ==

= 1.0.1 =
* Fixed a some small bugs

= 1.0.0 =
* Initial release of TicketHub.

== Custom Shortcodes ==
* `[thub_form]` - Embed the ticket submission form on any page.
* `[thub_tickets]` - Display a list of all tickets.
* `[thub_faqs]` - Display the FAQ section.
* `[thub_documentation]` - Display the documentation section.
* `[thub_changelog]` - Display the change log section.
* `[thub_profile]` - Display the user's profile and their tickets. Dont use on the same page as `[thub_tickets]`.