=== Support Helpdesk Ticket System Lite ===
Contributors: zinger252
Donate link: https://webostock.com/market-item/multi-helpdesk-ticket-system-pro/31392/
Tags: support, ticket, helpdesk, support system, ticket system
Requires at least: 4.6
Tested up to: 7.0
Stable tag: trunk
Requires PHP: 5.6
License: GPLv2 or later
License URI: https://www.gnu.org/licenses/gpl-2.0.html

Host A helpdesk ticket system Website with WordPress. Multi Helpdesk empowers your WordPress with the Support Ticket System.


== Description ==

Host A Support Tickets System Website with WordPress.
Multi Helpdesk empowers your WordPress with the helpdesk ticket system Business Model. Where companies from all around the globe could join your website to host their own support system.

= General Features =
Responsive Layout
Multiple skins
Companies on Subdomains.
Usage Documentation
Developer Documentation
Changeable Themes
Features Can be Extended.

= Company Admin Features =
Can Create Helpdesk
Configure Support Homepage
Configure FAQ (html/text)
Configure Company Introduction (html/text)
Can add/edit/view/delete Agents
Can add/edit/view/delete/block Customers
Can respond To Tickets
Can assign Tickets To Agents
Configure Tickets Settings
Change Skin

= Premium Admin Demo =
[youtube https://www.youtube.com/watch?v=zWKjsxoGCto]

 

= Customer Features =
Can Edit Profile
Can Create Ticket
Can Solve Ticket
Can Rate Tickets


= Premium Customer Demo =
[youtube https://www.youtube.com/watch?v=rF122c5KcQA]




= Agent Features =
Can add/edit/view/delete/block Customers
Can Respond To Tickets
Can Close Tickets
Can Edit Profile


= Pro Features =

- Core UI Theme

- Admin LTE Theme



[Get Pro](https://webostock.com/market-item/multi-helpdesk-ticket-system-pro/31392/)




== Installation ==

This section describes how to install the plugin and get it working.

e.g.

1. Upload the plugin files to the `/wp-content/plugins/multihelpdesk-lite` directory, or install the plugin through the WordPress plugins screen directly.
1. Activate the plugin through the 'Plugins' screen in WordPress
1. Use the Settings->Plugin Name screen to configure the plugin
1. (Make your instructions match the desired user flow for activating and installing your plugin. Include any steps that might be needed for explanatory purposes)


== Frequently Asked Questions ==

= How do i view the support helpdesk =

By default YOURSITE.COM/company will display the helpdesk homepage, which you can change from the settings.

= How Many Agents and tickets can i create =

You can create unlimited tickets.

= Why should i buy premium version =

You will get 2 additional responsive themes