=== Plugin Name ===
Contributors: transcendev
Donate link: https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=PBM7V2TGX9AM6
Tags: ticket system, help desk, trouble ticket, email form, contact form, support ticket, recaptcha form
Requires at least: 3.0
Tested up to: 3.8.1
Stable tag: 1.0.5
License: GPLv2
License URI: http://www.gnu.org/licenses/gpl-2.0.html
A ticket system for Wordpress to maintain reliable communication with customers without the worry of missing emails.
== Description ==
A simple ticket support system for Wordpress. Maintain reliable communication with customers without the worry of missing emails.
Visit www.TranscenDevelopment.com for more information.
== Installation ==
1. Upload the "td-ticketsystem" folder to the `/wp-content/plugins/` directory
2. Activate the plugin through the 'Plugins' menu in WordPress
3. Create a new Page in wordpress to be used for the user end of your ticket system. And place this code in the page:
[ticket_system]
4. Visit the "Settings" menu to made any desired adjustments to the default settings.
5. Please consider a donation and/or turning on the link back to me if you find this plugin useful!
== Frequently Asked Questions ==
Please direct any questions you might have to the support forum. I will be happy to help resolve any issue you might have.
== Screenshots ==
1. The admin view of un-closed tickets.
2. The default new ticket form. Easily edited via a static HTML template.
3. A logged in users view of an open ticket. Note the open ticket is draggable and resizeable.
4. The admin view of an open ticket. Also draggable and resizeable.
== Changelog ==
= 1.0.5 =
* Fixed all PHP issues
* Minor bug fixes
= 1.0.4 =
* Revised the template system to allow changes without fear of overwritting changes on upgrades
* Added configurable WP Admin menu position
= 1.0.3 =
* Rewrote ticket list displays in a more responsive way both on user & admin side
* Fixed some constant variable conflicts
* Fixed menu conflict issue that caused the plugin to replace some others in the admin menu
= 1.0.2 =
* Added optional ReCaptcha plugin support
* Minor fixes in form validation
= 1.0.1 =
* Added basic search function in admin panel
* Added ticket per page setting in configuration settings
* Fixes missing icon and "loading" image bugs.
= 1.0 =
* A new plugin is born.
== Upgrade Notice ==
= 1.0.5 =
Fixes all known PHP errors and bugs, including issue the frontend AJAX issues with privileged users.
= 1.0.4 =
Allows you to retain template changes when upgrading
= 1.0.3 =
A cleaner more responsive layout to ticket lists and a few conflict fixes
= 1.0.2 =
Adds optional ReCaptcha support.
= 1.0.1 =
Adds ticket search function and control over # of tickets per page in admin.
= 1.0 =
Please consider upgrading from nothing.