=== Plugin Name ===

Plugin name: T2MChat
Contributors: dbclkclk
Donate link: None
Tags: communication, translation, analytics, chatbot
Requires at least: 5.2.1 
Tested up to: 5.2.1
Requires PHP: 5.2.4
Stable tag: 1.0
License: GPLv2 or later
License URI: http://www.gnu.org/licenses/gpl-2.0.html

== Description ==

This plugin integrates with TechStack's SAAS API that provides multilingual chat support, analytics and chatbot capabilities for your website. 
 
A few notes about the sections above:
 
*   dbclkclk
*   communication, translation, analytics, chatbot
*   Tested up to 
*   1.0
 
== Installation ==
 
This section describes how to install the plugin and get it working.
 
e.g.
 
1. Install the plugin through your backend by logging in and upload it
1. Activate the plugin through the 'Plugins' menu in WordPress
1. Now go to `www.techstacksolutions.com` and sign up for product `T2MChat`
1. Once you select the service, next step is to create an account on the website
1. Subsequent to creating an account, the next step is create a company. 
1. Once you've created a company on the site, select your billing plan
1. Subscribe and pay on Paypal. 
1. Once payment is done, you're routed back to the site and presented with a page with your `Client Id`, `Client Secet` and `Service Name`
1. Go back to the plugin (backend of wordpress) and you'll see a menu called `T2M`, click on it and you'll see a submenu `Config`. Click on it
1. Now enter your `Client Id`, `Client Secret` and `Service Name` from the previous step. Once that is done, you can now go to the `Administration` submenu. 
1. Now while on the *Administration* submenu, you can now create `chat categories` and then under `User Category` tab, assigned wordpress users to the chat categories you created
1. That's it. Now your customers can converse with your support agent using this app. 
1. Your support agent can download our Mobile App (Android/IOS) to converse with your customers in any native language which will be translated to a language your support agent understands. 
 
== Frequently Asked Questions ==
 
= Where is analytics found? =
 
Analytics is found in the plugin backend. Go to `T2M -> Administration`. You'll see a tab called `Performance` which collects analytics on your support agent perforamnce. 
The other tab is `Product Performance`, this collects analytics on your Product Performance and you can hone in your customers preferences here. 
 
= How can I enable triggers? =
 
Triggers are configured per category. Look at the `Categories` tab. Each category will have a `Rating` button. Click on it and you can then enter a phone (SMS) and email address you'll get notification. 
 
== Screenshots ==
 
1. Wordpress backend with T2MChat installed and needs enabling screenshot-1.png.
2. This shows T2MChat enabled screenshot-2.png. 
3. Clicking on T2M Menu and then *config* submenu show this page screenshot-3.png. This is where you enter your `Client Id`, `Client Secret` and `Service Name`.
4. Clicking on *administration* submenu, you're first presented with the `Chat Categories` tab screenshot-4.png. This is where you configure your chat categories. 
5. While on the `Chat Categorie` tab, you can configure *Triggers* by clicking each *Rating* button and configure an email and sms phone screenshot-5.png.
6. screenshot-6.png, is where you assign your Wordpress' internal users to your chat categories 
7. screenshot-7.png, this shows your staff performance analytics
8. screenshot-8.png, shows your product analytics and note, you can select your customers to get analytics on their preferences as well.  

 == Changelog ==

= 1.0 =
* first version release

== Upgrade Notice ==

= 1.0 =
 
== Arbitrary section ==
 
To use this plugin, you'll need a `Client Id`, `Client Secret` and `Service Name`. Review the *Installation* step above for detailed instructions. 
 
== A brief Markdown ==
 
1. Analytics
1. Chat Translation
1. Triggers
1. ChatBot (coming soon)`