=== CRM Perks - Wordpress HelpDesk Integration - Zendesk, Freshdesk, HelpScout === Contributors: crmperks, sbazzi Tags: support, HelpDesk, freshdesk, helpscout, zendesk Requires at least: 3.8 Tested up to: 6.9 Requires PHP: 5.3 Stable tag: 1.1.8 Version: 1.1.8 License: GPLv3 License URI: http://www.gnu.org/licenses/gpl-3.0.html Show user tickets from HelpScout, ZenDesk, FreshDesk and Teamwork in wordpress. Users can create new support tickets and reply to old tickets. == Description == Show user tickets from [HelpScout](https://www.helpscout.net/), [ZenDesk](https://www.zendesk.com/), [FreshDesk](https://freshdesk.com/) and [Teamwork Desk](https://www.teamworkdesk.com/) in wordpress. Users can create new support tickets and reply to old tickets from wordpress. Learn more at [crmperks.com](https://www.crmperks.com/plugins/support-plugins/support-x/?utm_source=wordpress&utm_medium=directory&utm_campaign=supportx+readme) == Supported Ticket Systems == * [HelpScout](https://www.helpscout.net/) * [ZenDesk](https://www.zendesk.com/) * [FreshDesk](https://freshdesk.com/) * [Teamwork Desk](https://www.teamworkdesk.com/) == Key Features == * Display all tickets related to a user in table form. * You can use shortcode to display a 'Create a Ticket' form and all tickets related to a user. * You can prevent spams by enabling Google reCaptcha before submitting a ticket. * Displays user tickets and 'Create a Ticket' form in "my-account" section of WooCommerce. * Plugin works with WooCommerce and HelpScout. When viewing a ticket in helpScout, It displays all WooCommerce orders of that user in Help Scout. [youtube https://www.youtube.com/watch?v=k2QEsmGSYU8]

Premium Version.

Following features are available in Premium version only.Wordpress HelpDesk Integration Pro.

== Screenshots == 1. Tickets Table. 2. Create Ticket. 3. View Ticket. 4. Help Scout APP. 5. Ticket System Settings. == Frequently Asked Questions == = Where can I get support? = Our team provides free support at https://www.crmperks.com/contact-us/. = Zendesk Support for Wordpress = * Give users opportunity to view their tickets from Zendesk. * Display User's old tickets from Zendesk in a table form. Users can view any ticket. * users can submit new tickets by submitting a simple form. = Helpscout Wordpress Plugin = * Allow users to view their helpscout tickets on your wordpress site. * Users can easily create new tickets with simple contact form. * Display User's old tickets from HelpScout in a table form. = Freshdesk for Wordpress = * Easily connect your wordpress site to your freshdesk account. * show user's old tickets in beautiful table with simple shortcode. * users can easily create a new ticket by submitting a simple form. = Website Help Desk Software = * Show user's tickets in your website. * You can use any ticketing system like zendesk, Freshdesk etc. * Users can reply to tickets from your website. = Help desk Software for Wordpress = * This Plugin adds helpdesk portal in your wordpress site. * Users can easily see old tickets and reply to any ticket. * Integrates with popular ticketing systems like Zendesk, Freshdesk etc. = Best Helpdesk Plugin for Wordpress = * This plugin provides wordpess sortcodes for displaying user tickets and creating new ticket form. * Supports many popular ticketing systems like zendesk. * Tickets attachments are also supported. == Changelog == = 1.1.8 = * fixed "xss issue with tickets submission" issue. = 1.1.7 = * fixed "xss issue with shortcode" issue. = 1.1.6 = * fixed "xss issue with shortcode" issue. = 1.1.5 = * fixed "helpscout empty ticket" issue. = 1.1.4 = * added "disable new tickets" feature. = 1.1.3 = * fixed ticket number issue. = 1.1.2 = * fixed required ticket fields issue. = 1.1.1 = * fixed freshdesk ticket issue. = 1.1.0 = * fixed php8 issues. = 1.0.9 = * removed helpscout drafts from threads list. = 1.0.8 = * added ticket form class. = 1.0.7 = * fixed empty shortcode issue. = 1.0.6 = * fixed single ticket owner issue in freshdesk. = 1.0.5 = * fixed multiple ticket owners issue in helpscout. = 1.0.4 = * upgraded helpscout API to v2. = 1.0.3 = * added close ticket checkbox for helpscout. = 1.0.2 = * added filter for changing tickets table template. = 1.0.1 = * Fixed table and forms styling. = 1.0.0 = * Initial release. == Upgrade Notice == = 1.0.4 = 1.0.4 is a major update. HelpScout users will have to re-connect their account.