=== Spoki === Contributors: reddoak Tags: whatsapp, whatsapp business, whatsapp notification, click to chat, chat button, woo commerce, woocommerce, whatsapp api, bottom chat, whatsapp automation, woocommerce whatsapp, whatsapp support chat Requires at least: 5.1 Tested up to: 5.7 Requires PHP: 7.2 Stable tag: 2.0.2 License: GPLv2 or later License URI: https://www.gnu.org/licenses/gpl-2.0.html Spoki is the WooCommerce plugin that allows you to send order status notifications to your customers directly on WhatsApp and to insert chat buttons on your website! == Description == **Integrate WhatsApp to your eCommerce!** ## With Spoki you can: - 🖥 Insert the Fixed Whatsapp Chat Button on your website - 🛍 Insert the Whatsapp Chat Button For WooCommerce - 💬 Send WooCommerce notifications via WhatsApp to your customers [Demo](https://woocommerce.spoki.it/) | [What is Spoki?](https://spoki.it/spoki-flex/) | [Support](https://api.whatsapp.com/send/?phone=447782375016&text=Ciao%20Spoki,%20vorrei%20avere%20maggiori%20informazioni%20su%20Spoki%20Flex.%20Grazie%20:%29) ## 🚀 The advantages of using Spoki in your Business Spoki gives you the ability to: - communicate quickly and directly with your customers via WhatsApp - be on the most used communication channel in the world - achieve a competitive advantage over your competitors who use less user friendly communication channels - insert different chat buttons within your site - make your customer's shopping experience more immersive and engaging - save compared to sending traditional messages (SMS) - reach message open rates close to 100% - interact more easily with your customers - no account activation costs ## 💬 Insert chat buttons 💬 You can install fixed WhatsApp chat buttons on your website, on the product page and in the product list, thus encouraging interaction with the user in specific moments of their purchase journey. ## 🖥 Fixed Whatsapp Chat Button ➡️ Create standard messages to be inserted within the fixed chat buttons and make it easier for your customers to interact with your company. ➡️ With fixed chat buttons you decide which message to receive from your customer! ➡️ You can insert a chat button within each page of your website and always be available for your customers! *ex. "Hello, I need some information"* ## 🛍 Free Whatsapp Button For WooCommerce ### 📄 WHATSAPP SHOP BUTTON ➡️ You can insert the WhatsApp chat button in the product list. ➡️ Once the user wants to interact with you, you will receive the message requesting information on your personal chat, with the page references (LINK). *ex. "Hello I would like more information about this product [Link Page]"* ### 🛍 WHATSAPP PRODUCT BUTTON ➡️ You can insert a WhatsApp button within each product sheet to encourage interaction. ➡️ When a user sends you a message (which you will receive on your personal number) you will also receive the link of the page and the product code, so you always have the situation under control. *ex. "Hello I would like to know the delivery times on this product [Link] and [Product identification ID]"* ## 💬 Send WooCommerce notifications via WhatsApp With the Spoki Plugin you can send order status notifications to your customers on WhatsApp! Spoki is the Wordpress plugin that uses the official WhatsApp Business API to: - automatically send updates on the status of the order - notify the tracking number via a note to the customer ### What Spoki can do for you 💡 💥 Spoki helps you make communications with your customers faster and more direct through Spoki Flex plans! 🔁 With Spoki you can **send notifications on the status of the order** directly to your customer's **WhatsApp** number, inform them about **order status updates** or send notifications regarding the **tracking number** via an order note to the customer. 💥 **You will be able to manage 10 free contacts every month** Each month Spoki will allow you to manage 10 free contacts per month. [See the plans](https://spoki.it/spoki-flex-acquista-pacchetti-flex/spoki-flex-packages/) 💥 **No activation fee** You will not be charged any account activation fees to use Spoki 💥 **Personalize your messages** ✏️ With Spoki each order notification message sent to your customer will contain: ✅ the name of your store 🏷 the number of the order placed 💻 the support link to contact in case of assistance 📞 the WhatsApp number to use in case of assistance ### How to Install Spoki 🔍 ✔️ Download the Spoki plugin - Install and activate it ✔️ Enter your WhatsApp number ✔️ Select which automatic notification messages to send (e.g. updated order, completed order, tracking number, ...) ✔️ Activate the WhatsApp chat buttons ## Why choose Spoki 🤩 - Use of the official WhatsApp API - Ready to use (configurable in less than 1 minute) - Free fixed chat button - WooCommerce buttons - Customizable messages and CTA chat buttons - Automatic order update WhatsApp notification - Unlimited messages to contacts - 100% compatible with WooCommerce ## FAQ ❓ **What number will my customers write to by clicking on the fixed WhatsApp chat button?** If your customers click on the fixed chat button on your site, they will send a message directly to the WhatsApp number you have selected == Installation == 1. Upload the plugin files to the `/wp-content/plugins/plugin-name` directory, or install the plugin through the WordPress plugins screen directly. 2. Activate the plugin through the `Plugins` screen in WordPress. 3. Select the order status messages you want to send to your customers. 4. Spoki will automatically communicate with WooCommerce and, based on the status of the order, will send the message to your customer with its number. The message will contain the number of the order placed, the name of the store and the references of the store in case of a request for support. == Changelog == = 2.0.2 - 2021-04-15 = * Fixed Translation loading = 2.0.1 - 2021-04-15 = * Updated Plugin description * Fixed Account Overview = 2.0.0 - 2021-04-14 = * WooCommerce notifications for order status * WooCommerce tracking number notifications via order note * Whatsapp Chat Buttons For WooCommerce Product Page * Whatsapp Chat Buttons For WooCommerce Shop Page * Whatsapp Chat Buttons For WooCommerce Cart Page * Spoki Onboarding * Dashboard with contacts overview * Spoki keys handling * Spoki Account info & Billing Data = 1.0.0 - 2021-03-31 = * Initial Public Release