.operator-buttons-top {
    background: #ebebeb;
    padding: 20px;
}

.operator-conversation-area {
    overflow-y: auto;
    padding: 20px;
    height: calc(100vh - 400px);
    margin-top: -2px;
}

.operator-tab {
    margin-right: 4px;
    font-size: 12px;
    display: inline-block;
    background: #c1c1c1;
    color: #707070;
    padding: 10px;
    cursor: pointer;
}

.operator-tab-selected {
    margin-right: 4px;
    display: inline-block;
    font-size: 12px;
    background: #ebebeb;
    color: #000000;
    padding: 10px;
    -webkit-box-shadow: 0 -5px 5px -5px #333;
    -moz-box-shadow: 0 -5px 5px -5px #333;
    box-shadow: 0 -5px 5px -5px #333;
    cursor: pointer;
}

.operator-button-icon {
    float: left;
    width: 24px;
    height: 24px;
    margin-right: 4px;
}

.operator-button-text {
    margin-top: 2px;
    float: left;
}

.operator-button {
    font-size: 16px;
    border: none;
    display: inline-block;
    margin-left: 10px;
    padding: 8px;
    background: #868686;
    color: #ffffff;
    box-shadow: 5px 5px 5px -5px #333;
}

.operator-button:disabled {
    background: #c1c1c1;
    color: #707070;
    box-shadow: none;
}

.operator-reply-area {
    margin-top: 4px;
    min-width: 800px;
    width: 75vw;
}

.operator-reply-text-box {
    float: left;
    margin-left: 4px;
}

.operator-reply-text {
    width: calc(75vw - 120px);
    height: 32px !important;
    padding: 10px !important;
}

.operator-reply-button-box {
    float: left;
    width: 100px;
}

.operator-close-conversation-button {
    margin-left: 8px;
    background: #868686;
    color: #ffffff;
    float: right;
    cursor: pointer;
    border-radius: 50%;
    width: 14px;
    height: 14px;
}

.operator-close-conversation-text{
    float: left;
    font-size: 12px;
    margin-top: -1px;
    margin-left: 2px;
}

.operator-button-margin-left {
    margin-left: 80px;
}

.operator-conversation-area .operator-box {
    font-family: "Lucinda Grande", "Lucinda Sans Unicode", Helvetica, Arial, Verdana, sans-serif;
    padding: 2px;
    margin-top: 4px;
    margin-left: 25%;
    width: 70%;
    min-width: 400px;
}

.operator-conversation-area .operator-label {
    font-size: 14px;
    font-weight: 600;
}

.operator-conversation-area .operator-line {
    margin-left: 60px;
}

.operator-conversation-area .operator-text-box {
    margin-left: 60px;
    padding: 8px;
    border-radius: 10px;
    width: 70% !important;
    color: #ffffff;
    background-color: #4ea0d5;
    margin-top: 4px;
    margin-bottom: 10px;
}

.operator-conversation-area .operator-text-box-selected {
    margin-left: 60px;
    padding: 8px;
    border-radius: 10px;
    width: 70% !important;
    color: #ffffff;
    background-color: #0e70a5;
    margin-top: 4px;
    margin-bottom: 10px;
}

.operator-conversation-area .user-label {
    font-size: 14px;
    font-weight: 600;
}

.operator-conversation-area .hyphen {
    margin-left: 10px;
    margin-right: 10px;
}

.operator-conversation-area .time {
    font-size: 14px;
}

.operator-conversation-area .user-box {
    font-family: "Lucinda Grande", "Lucinda Sans Unicode", Helvetica, Arial, Verdana, sans-serif;
    padding: 2px;
    width: 70%;
    min-width: 400px;
}

.operator-conversation-area .user-line {
    margin-left: 10px;
}

.operator-conversation-area .user-text {
    margin-left: 10px;
    font-size: 14px;
    padding: 8px;
    border-radius: 10px;
    width: 80% !important;
    background-color: #ffd1d1;
    margin-top: 4px;
    margin-bottom: 10px;
}

.operator-conversation-area .user-text-selected {
    margin-left: 10px;
    font-size: 14px;
    padding: 8px;
    border-radius: 10px;
    width: 80% !important;
    background-color: #cf9191;
    margin-top: 4px;
    margin-bottom: 10px;
}

.operator-conversation-area .typing-dots-box {
    margin-left: 10px;
    width: 100px;
}

.operator-conversation-area .typing-dots-image {
    background-color: #ffffff;
    width: 32px;
}

/*** learning dialog box ***/

.learnings {
    position: absolute;
    left: 10vw;
    top: 10vw;
    z-index: 99;
    background: #fff;
    width: 400px;
    height: 100px;
    padding: 40px;
    border: 1px solid #2a2a2a;
    border-radius: 4px;
}