# Copyright (C) 2025 NexlifyLabs
# This file is distributed under the GPL-2.0+.
msgid ""
msgstr ""
"Project-Id-Version: NexlifyDesk 1.0.1\n"
"Report-Msgid-Bugs-To: https://wordpress.org/support/plugin/nexlifydesk\n"
"Last-Translator: \n"
"Language-Team: Italian\n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
"Content-Transfer-Encoding: 8bit\n"
"POT-Creation-Date: 2025-07-08T08:05:23+02:00\n"
"PO-Revision-Date: 2025-07-08 07:26+0000\n"
"X-Generator: Loco https://localise.biz/\n"
"X-Domain: nexlifydesk\n"
"Language: it-IT\n"
"Plural-Forms: nplurals=2; plural=n != 1;\n"
"X-Loco-Version: 2.8.0; wp-6.8.1; php-8.2.12"

#. Plugin Name of the plugin
#: nexlifydesk.php includes/class-nexlifydesk-admin.php:23 
#: templates/admin/reports.php:13
msgid "NexlifyDesk"
msgstr "NexlifyDesk"

#. Description of the plugin
#: nexlifydesk.php
msgid "A complete support ticketing system for WordPress."
msgstr "Un sistema completo di ticket di assistenza per WordPress."

#. Author of the plugin
#: nexlifydesk.php
msgid "NexlifyLabs"
msgstr "NexlifyLabs"

#. Author URI of the plugin
#: nexlifydesk.php
msgid "https://nexlifylabs.com"
msgstr "https://nexlifylabs.com"

#: includes/class-nexlifydesk-admin.php:22
msgid "NexlifyDesk Tickets"
msgstr "Biglietti NexlifyDesk"

#: includes/class-nexlifydesk-admin.php:34 
#: includes/class-nexlifydesk-admin.php:35
msgid "All Tickets"
msgstr "Tutti i biglietti"

#: includes/class-nexlifydesk-admin.php:44 
#: includes/class-nexlifydesk-admin.php:326
msgid "Ticket Categories"
msgstr "Categorie di biglietti"

#: includes/class-nexlifydesk-admin.php:45
msgid "Categories"
msgstr "Categorie"

#: includes/class-nexlifydesk-admin.php:54 
#: includes/class-nexlifydesk-admin.php:55
msgid "Settings"
msgstr "Impostazioni"

#: includes/class-nexlifydesk-admin.php:64 
#: includes/class-nexlifydesk-admin.php:65
msgid "Reports"
msgstr "Rapporti"

#: includes/class-nexlifydesk-admin.php:74 
#: includes/class-nexlifydesk-admin.php:75
msgid "Order History"
msgstr "Storia dell'ordine"

#: includes/class-nexlifydesk-admin.php:84 
#: includes/class-nexlifydesk-admin.php:85
msgid "Agent Positions"
msgstr "Posizioni di agente"

#: includes/class-nexlifydesk-admin.php:94 
#: includes/class-nexlifydesk-admin.php:95
msgid "Email Templates"
msgstr "Modelli di e-mail"

#: includes/class-nexlifydesk-admin.php:104 
#: includes/class-nexlifydesk-admin.php:105 
#: includes/class-nexlifydesk-admin.php:151
msgid "Support"
msgstr "Supporto"

#: includes/class-nexlifydesk-admin.php:133
msgid "Support request sent successfully!"
msgstr "Richiesta di assistenza inviata con successo!"

#: includes/class-nexlifydesk-admin.php:135
msgid ""
"Failed to send support request. Please ensure your WordPress site can send "
"emails."
msgstr ""
"Non è stato possibile inviare una richiesta di assistenza. Assicuratevi che "
"il vostro sito WordPress possa inviare e-mail."

#: includes/class-nexlifydesk-admin.php:138
msgid "Error: Support email function not found."
msgstr "Errore: Funzione e-mail di supporto non trovata."

#: includes/class-nexlifydesk-admin.php:141
msgid "Subject and Message are required fields."
msgstr "Oggetto e Messaggio sono campi obbligatori."

#: includes/class-nexlifydesk-admin.php:144 
#: includes/class-nexlifydesk-admin.php:282
msgid "Security check failed. Please try again."
msgstr "Il controllo di sicurezza non è riuscito. Riprovare."

#: includes/class-nexlifydesk-admin.php:151
msgid "Error: Support form display function not found."
msgstr ""
"Errore: Funzione di visualizzazione del modulo di supporto non trovata."

#: includes/class-nexlifydesk-admin.php:181 
#: includes/class-nexlifydesk-admin.php:617
msgid "View All Tickets"
msgstr "Visualizza tutti i biglietti"

#: includes/class-nexlifydesk-admin.php:182 
#: includes/class-nexlifydesk-admin.php:618
msgid "Assign Tickets"
msgstr "Assegnazione dei biglietti"

#: includes/class-nexlifydesk-admin.php:183 
#: includes/class-nexlifydesk-admin.php:619
msgid "Manage Categories"
msgstr "Gestione delle categorie"

#: includes/class-nexlifydesk-admin.php:184 
#: includes/class-nexlifydesk-admin.php:620
msgid "View Reports"
msgstr "Visualizza i rapporti"

#: includes/class-nexlifydesk-admin.php:196 
#: includes/class-nexlifydesk-admin.php:661
msgid "Position Name:"
msgstr "Nome della posizione:"

#: includes/class-nexlifydesk-admin.php:197 
#: includes/class-nexlifydesk-admin.php:662
msgid "Position Slug (unique):"
msgstr "Posizione Slug (unica):"

#: includes/class-nexlifydesk-admin.php:198 
#: includes/class-nexlifydesk-admin.php:663
msgid "Assign Capabilities:"
msgstr "Assegnare le capacità:"

#: includes/class-nexlifydesk-admin.php:199
msgid "Save"
msgstr "Risparmiare"

#: includes/class-nexlifydesk-admin.php:200
msgid "Cancel"
msgstr "Annullamento"

#: includes/class-nexlifydesk-admin.php:201
msgid "Are you sure you want to delete this position?"
msgstr "È sicuro di voler eliminare questa posizione?"

#: includes/class-nexlifydesk-admin.php:202 
#: includes/class-nexlifydesk-admin.php:239 templates/admin/tickets-list.php:78
msgid "Loading tickets..."
msgstr "Caricamento biglietti..."

#: includes/class-nexlifydesk-admin.php:203 
#: includes/class-nexlifydesk-admin.php:238
msgid "No tickets found."
msgstr "Nessun biglietto trovato."

#: includes/class-nexlifydesk-admin.php:204
msgid "Error loading tickets:"
msgstr "Errore nel caricamento dei biglietti:"

#: includes/class-nexlifydesk-admin.php:205
msgid "AJAX Error loading tickets."
msgstr "Errore AJAX nel caricamento dei biglietti."

#: includes/class-nexlifydesk-admin.php:206 
#: includes/class-nexlifydesk-admin.php:241 
#: includes/class-nexlifydesk-admin.php:1058
msgid "Ticket ID"
msgstr "ID biglietto"

#: includes/class-nexlifydesk-admin.php:207 
#: includes/class-nexlifydesk-admin.php:242 
#: templates/frontend/ticket-form.php:26
msgid "Subject"
msgstr "Oggetto"

#: includes/class-nexlifydesk-admin.php:208 
#: includes/class-nexlifydesk-admin.php:243 
#: includes/class-nexlifydesk-admin.php:1268 
#: templates/admin/ticket-single.php:23
msgid "Status"
msgstr "Stato"

#: includes/class-nexlifydesk-admin.php:209 
#: includes/class-nexlifydesk-admin.php:245 
#: templates/frontend/ticket-single.php:174
msgid "Created"
msgstr "Creato"

#: includes/class-nexlifydesk-admin.php:210 
#: includes/class-nexlifydesk-admin.php:246 
#: includes/class-nexlifydesk-admin.php:349 
#: includes/class-nexlifydesk-admin.php:626
msgid "Actions"
msgstr "Azioni"

#: includes/class-nexlifydesk-admin.php:211 
#: includes/class-nexlifydesk-admin.php:247
msgid "View"
msgstr "Vista"

#: includes/class-nexlifydesk-admin.php:212 
#: includes/class-nexlifydesk-admin.php:244
msgid "Assigned To"
msgstr "Assegnato a"

#: includes/class-nexlifydesk-admin.php:213 
#: includes/class-nexlifydesk-ajax.php:608
msgid "Ticket assigned successfully!"
msgstr "Biglietto assegnato con successo!"

#: includes/class-nexlifydesk-admin.php:240
msgid "Error loading tickets."
msgstr "Errore nel caricamento dei biglietti."

#: includes/class-nexlifydesk-admin.php:257 templates/admin/tickets-list.php:7
msgid "You do not have sufficient permissions to access this page."
msgstr ""
"Non si dispone di autorizzazioni sufficienti per accedere a questa pagina."

#: includes/class-nexlifydesk-admin.php:268
msgid "You do not have permission to view this ticket."
msgstr "Non sei autorizzato a visualizzare questo biglietto."

#: includes/class-nexlifydesk-admin.php:275 
#: includes/class-nexlifydesk-admin.php:294 
#: includes/class-nexlifydesk-ajax.php:142 
#: includes/class-nexlifydesk-ajax.php:259 templates/admin/ticket-single.php:7
msgid "Ticket not found."
msgstr "Biglietto non trovato."

#: includes/class-nexlifydesk-admin.php:307 
#: includes/class-nexlifydesk-admin.php:381 
#: includes/class-nexlifydesk-admin.php:538 
#: includes/class-nexlifydesk-admin.php:590 
#: includes/class-nexlifydesk-admin.php:765
msgid "You do not have permission to access this page."
msgstr "Non siete autorizzati ad accedere a questa pagina."

#: includes/class-nexlifydesk-admin.php:326
msgid "Add New"
msgstr "Aggiungi nuovo"

#: includes/class-nexlifydesk-admin.php:331
msgid "Category Name"
msgstr "Nome della categoria"

#: includes/class-nexlifydesk-admin.php:335 
#: includes/class-nexlifydesk-admin.php:348 
#: templates/frontend/ticket-single.php:98
msgid "Description"
msgstr "Descrizione"

#: includes/class-nexlifydesk-admin.php:340 nexlifydesk.php:227 
#: nexlifydesk.php:423
msgid "Add Category"
msgstr "Aggiungi categoria"

#: includes/class-nexlifydesk-admin.php:346 
#: includes/class-nexlifydesk-admin.php:626
msgid "Name"
msgstr "Nome"

#: includes/class-nexlifydesk-admin.php:347 
#: includes/class-nexlifydesk-admin.php:626
msgid "Slug"
msgstr "Lumaca"

#: includes/class-nexlifydesk-admin.php:359 
#: includes/class-nexlifydesk-admin.php:645
msgid "Delete"
msgstr "Cancellare"

#: includes/class-nexlifydesk-admin.php:372
msgid "NexlifyDesk Settings"
msgstr "Impostazioni di NexlifyDesk"

#: includes/class-nexlifydesk-admin.php:385 templates/admin/reports.php:16
msgid "NexlifyDesk Reports"
msgstr "Rapporti NexlifyDesk"

#: includes/class-nexlifydesk-admin.php:394
msgid "NexlifyDesk Agent Positions"
msgstr "Posizioni di agente NexlifyDesk"

#: includes/class-nexlifydesk-admin.php:410 
#: includes/class-nexlifydesk-admin.php:465 
#: includes/class-nexlifydesk-admin.php:503 
#: includes/class-nexlifydesk-admin.php:542 
#: includes/class-nexlifydesk-admin.php:594 
#: includes/class-nexlifydesk-admin.php:730 
#: includes/class-nexlifydesk-admin.php:769
msgid "Security check failed."
msgstr "Controllo di sicurezza fallito."

#: includes/class-nexlifydesk-admin.php:429 
#: includes/class-nexlifydesk-admin.php:553
msgid "Position Name and Slug are required."
msgstr "Il nome della posizione e lo slug sono obbligatori."

#: includes/class-nexlifydesk-admin.php:438 
#: includes/class-nexlifydesk-admin.php:555
msgid "A position with this slug already exists."
msgstr "Una posizione con questo slug esiste già."

#: includes/class-nexlifydesk-admin.php:449 
#: includes/class-nexlifydesk-admin.php:562
msgid "Agent position added successfully."
msgstr "Posizione di agente aggiunta con successo."

#: includes/class-nexlifydesk-admin.php:477 
#: includes/class-nexlifydesk-admin.php:602
msgid "Agent position deleted."
msgstr "Posizione dell'agente cancellata."

#: includes/class-nexlifydesk-admin.php:484 
#: includes/class-nexlifydesk-admin.php:604
msgid "Position not found."
msgstr "Posizione non trovata."

#: includes/class-nexlifydesk-admin.php:525 
#: includes/class-nexlifydesk-admin.php:578
msgid "Agent position updated."
msgstr "Posizione dell'agente aggiornata."

#: includes/class-nexlifydesk-admin.php:623
msgid "Existing Positions"
msgstr "Posizioni esistenti"

#: includes/class-nexlifydesk-admin.php:626
msgid "Capabilities"
msgstr "Capacità"

#: includes/class-nexlifydesk-admin.php:640 
#: includes/class-nexlifydesk-admin.php:697 
#: includes/class-nexlifydesk-admin.php:704 
#: includes/class-nexlifydesk-users.php:85
msgid "None"
msgstr "Nessuno"

#: includes/class-nexlifydesk-admin.php:644
msgid "Edit"
msgstr "Modifica"

#: includes/class-nexlifydesk-admin.php:652
msgid "No agent positions defined yet."
msgstr "Non sono ancora state definite le posizioni degli agenti."

#: includes/class-nexlifydesk-admin.php:655 
#: includes/class-nexlifydesk-admin.php:656
msgid "Add New Position"
msgstr "Aggiungi una nuova posizione"

#: includes/class-nexlifydesk-admin.php:669
msgid "Add Position"
msgstr "Aggiungi posizione"

#: includes/class-nexlifydesk-admin.php:673
msgid "Assign Positions to Agents"
msgstr "Assegnare posizioni agli agenti"

#: includes/class-nexlifydesk-admin.php:683
msgid "No NexlifyDesk Agents found."
msgstr "Nessun agente NexlifyDesk trovato."

#: includes/class-nexlifydesk-admin.php:692
msgid "Agent Name"
msgstr "Nome dell'agente"

#: includes/class-nexlifydesk-admin.php:692
msgid "Current Position"
msgstr "Posizione attuale"

#: includes/class-nexlifydesk-admin.php:692
msgid "Assign Position"
msgstr "Assegnazione della posizione"

#: includes/class-nexlifydesk-admin.php:716
msgid "Save Agent Assignments"
msgstr "Salvare le assegnazioni degli agenti"

#: includes/class-nexlifydesk-admin.php:747 
#: includes/class-nexlifydesk-admin.php:785
msgid "Agent assignments saved successfully."
msgstr "Le assegnazioni degli agenti sono state salvate con successo."

#: includes/class-nexlifydesk-admin.php:749 
#: includes/class-nexlifydesk-admin.php:787
msgid "No agent assignments to save."
msgstr "Nessun incarico di agente da salvare."

#: includes/class-nexlifydesk-admin.php:802 
#: includes/class-nexlifydesk-admin.php:1162
msgid "Settings saved successfully!"
msgstr "Impostazioni salvate con successo!"

#: includes/class-nexlifydesk-admin.php:815 
#: includes/class-nexlifydesk-admin.php:918 
#: includes/class-nexlifydesk-ajax.php:675
msgid "Category added successfully!"
msgstr "Categoria aggiunta con successo!"

#: includes/class-nexlifydesk-admin.php:848 
#: includes/class-nexlifydesk-ajax.php:624
msgid "Category name is required."
msgstr "Il nome della categoria è obbligatorio."

#: includes/class-nexlifydesk-admin.php:860
msgid "Invalid database table. Please contact support."
msgstr "Tabella di database non valida. Contattare l'assistenza."

#: includes/class-nexlifydesk-admin.php:882 
#: includes/class-nexlifydesk-ajax.php:649
msgid "A category with this name already exists."
msgstr "Una categoria con questo nome esiste già."

#: includes/class-nexlifydesk-admin.php:901
msgid "Failed to add category."
msgstr "Impossibile aggiungere la categoria."

#. translators: %s: Database error message
#: includes/class-nexlifydesk-admin.php:907 
#: includes/class-nexlifydesk-ajax.php:668
#, php-format
msgid "Failed to add category: %s"
msgstr "Impossibile aggiungere la categoria: %s"

#: includes/class-nexlifydesk-admin.php:970
msgid "Email templates saved!"
msgstr "Modelli di e-mail salvati!"

#: includes/class-nexlifydesk-admin.php:975
msgid "NexlifyDesk Email Templates"
msgstr "Modelli di e-mail NexlifyDesk"

#: includes/class-nexlifydesk-admin.php:979
msgid "New Ticket"
msgstr "Nuovo biglietto"

#: includes/class-nexlifydesk-admin.php:993 
#: includes/class-nexlifydesk-admin.php:1011 
#: includes/class-nexlifydesk-admin.php:1029 
#: includes/class-nexlifydesk-admin.php:1047
msgid "Preview"
msgstr "Anteprima"

#: includes/class-nexlifydesk-admin.php:997
msgid "New Reply"
msgstr "Nuova risposta"

#: includes/class-nexlifydesk-admin.php:1015
msgid "Status Changed"
msgstr "Stato modificato"

#: includes/class-nexlifydesk-admin.php:1033
msgid "SLA Breach"
msgstr "Violazione degli SLA"

#: includes/class-nexlifydesk-admin.php:1052
msgid "Save Templates"
msgstr "Salva i modelli"

#: includes/class-nexlifydesk-admin.php:1056
msgid "Available Placeholders"
msgstr "Segnaposto disponibili"

#: includes/class-nexlifydesk-admin.php:1059
msgid "Ticket Subject"
msgstr "Biglietto Oggetto"

#: includes/class-nexlifydesk-admin.php:1060
msgid "Ticket Message"
msgstr "Messaggio del biglietto"

#: includes/class-nexlifydesk-admin.php:1061
msgid "User Name"
msgstr "Nome utente"

#: includes/class-nexlifydesk-admin.php:1062
msgid "User Email"
msgstr "Email dell'utente"

#: includes/class-nexlifydesk-admin.php:1063
msgid "Ticket Status"
msgstr "Stato del biglietto"

#: includes/class-nexlifydesk-admin.php:1064
msgid "Ticket Priority"
msgstr "Priorità del biglietto"

#: includes/class-nexlifydesk-admin.php:1065
msgid "Ticket Category"
msgstr "Categoria di biglietti"

#: includes/class-nexlifydesk-admin.php:1066
msgid "Created Date/Time"
msgstr "Data e ora di creazione"

#: includes/class-nexlifydesk-admin.php:1067
msgid "Last Updated Date/Time"
msgstr "Data e ora dell'ultimo aggiornamento"

#: includes/class-nexlifydesk-admin.php:1068
msgid "Reply Message (for reply emails)"
msgstr "Messaggio di risposta (per le e-mail di risposta)"

#: includes/class-nexlifydesk-admin.php:1069
msgid "Reply Author Name (for reply emails)"
msgstr "Nome dell'autore della risposta (per le e-mail di risposta)"

#: includes/class-nexlifydesk-admin.php:1070
msgid "Direct link to the ticket conversation"
msgstr "Link diretto alla conversazione sul biglietto"

#: includes/class-nexlifydesk-admin.php:1071
msgid "Direct link to the ticket in the admin area (for agents/admins)"
msgstr ""
"Collegamento diretto al ticket nell'area di amministrazione (per "
"agenti/amministratori)"

#: includes/class-nexlifydesk-admin.php:1073
msgid ""
"Copy and paste these placeholders into your templates. They will be replaced "
"with real ticket data."
msgstr ""
"Copiate e incollate questi segnaposto nei vostri modelli. Verranno "
"sostituiti con i dati reali dei biglietti."

#: includes/class-nexlifydesk-admin.php:1084
msgid "Too many attempts. Please try again later."
msgstr "Troppi tentativi. Riprovare più tardi."

#: includes/class-nexlifydesk-admin.php:1112
msgid "NexlifyDesk Data Warning:"
msgstr "Avviso dati NexlifyDesk:"

#: includes/class-nexlifydesk-admin.php:1113
msgid ""
"Data retention is currently disabled. All tickets and customer data will be "
"permanently deleted if you uninstall the plugin."
msgstr ""
"La conservazione dei dati è attualmente disattivata. Tutti i biglietti e i "
"dati dei clienti saranno eliminati definitivamente se si disinstalla il "
"plugin."

#: includes/class-nexlifydesk-admin.php:1115
msgid "Review Settings"
msgstr "Recensione Impostazioni"

#: includes/class-nexlifydesk-admin.php:1125 nexlifydesk.php:438
msgid "You do not have permission to perform this action."
msgstr "Non si ha il permesso di eseguire questa azione."

#: includes/class-nexlifydesk-admin.php:1216
msgid "WooCommerce is required for this feature."
msgstr "Per questa funzione è necessario WooCommerce."

#: includes/class-nexlifydesk-admin.php:1220
msgid "You do not have permission to view this page."
msgstr "Non sei autorizzato a visualizzare questa pagina."

#: includes/class-nexlifydesk-admin.php:1245
msgid "Order Search"
msgstr "Ricerca ordini"

#: includes/class-nexlifydesk-admin.php:1250
msgid "Enter Order ID"
msgstr "Inserire l'ID dell'ordine"

#: includes/class-nexlifydesk-admin.php:1252 
#: includes/class-nexlifydesk-admin.php:1254
msgid "Search"
msgstr "Ricerca"

#: includes/class-nexlifydesk-admin.php:1256
msgid "Reset"
msgstr "Reset"

#: includes/class-nexlifydesk-admin.php:1260
msgid "No order found with ID #"
msgstr "Nessun ordine trovato con ID #"

#: includes/class-nexlifydesk-admin.php:1263
msgid "Order"
msgstr "Ordine"

#: includes/class-nexlifydesk-admin.php:1264 
#: includes/class-nexlifydesk-users.php:53 
#: templates/frontend/ticket-single.php:182
msgid "Customer"
msgstr "Cliente"

#: includes/class-nexlifydesk-admin.php:1265 
#: templates/admin/ticket-single.php:187 
#: templates/frontend/ticket-single.php:186
msgid "Email"
msgstr "Email"

#: includes/class-nexlifydesk-admin.php:1266
msgid "Phone"
msgstr "Telefono"

#: includes/class-nexlifydesk-admin.php:1267
msgid "Total"
msgstr "Totale"

#: includes/class-nexlifydesk-admin.php:1269
msgid "Date"
msgstr "Data"

#: includes/class-nexlifydesk-admin.php:1270
msgid "Items"
msgstr "Articoli"

#: includes/class-nexlifydesk-admin.php:1289
msgid "Please enter an Order ID to search."
msgstr "Inserire un ID ordine per effettuare la ricerca."

#: includes/class-nexlifydesk-ajax.php:29
msgid "You must be logged in to submit a ticket."
msgstr "Per inviare un ticket è necessario aver effettuato il login."

#: includes/class-nexlifydesk-ajax.php:33 
#: includes/class-nexlifydesk-tickets.php:32
msgid "Subject and message are required."
msgstr "Oggetto e messaggio sono obbligatori."

#: includes/class-nexlifydesk-ajax.php:102
msgid ""
"We found a similar ticket from you. Your message has been added to the "
"existing ticket."
msgstr ""
"Abbiamo trovato un biglietto simile da parte sua. Il suo messaggio è stato "
"aggiunto al biglietto esistente."

#: includes/class-nexlifydesk-ajax.php:115
msgid "Ticket submitted successfully!"
msgstr "Biglietto inviato con successo!"

#: includes/class-nexlifydesk-ajax.php:126
msgid "You must be logged in to reply."
msgstr "Per rispondere è necessario aver effettuato il login."

#: includes/class-nexlifydesk-ajax.php:130 
#: includes/class-nexlifydesk-ajax.php:249 
#: includes/class-nexlifydesk-ajax.php:291
msgid "Missing required fields."
msgstr "Mancano i campi obbligatori."

#: includes/class-nexlifydesk-ajax.php:154 nexlifydesk.php:232 
#: nexlifydesk.php:428
msgid ""
"This ticket is closed. Please create a new ticket for further assistance."
msgstr ""
"Questo ticket è chiuso. Creare un nuovo ticket per ricevere ulteriore "
"assistenza."

#: includes/class-nexlifydesk-ajax.php:228
msgid "Reply added successfully!"
msgstr "Risposta aggiunta con successo!"

#: includes/class-nexlifydesk-ajax.php:240
msgid "You must be logged in to add a note."
msgstr "Per aggiungere una nota è necessario aver effettuato il login."

#: includes/class-nexlifydesk-ajax.php:245
msgid "You do not have permission to add internal notes."
msgstr "Non si ha l'autorizzazione ad aggiungere note interne."

#: includes/class-nexlifydesk-ajax.php:277
msgid "Internal note added successfully!"
msgstr "Nota interna aggiunta con successo!"

#: includes/class-nexlifydesk-ajax.php:287
msgid "You must be logged in to update ticket status."
msgstr ""
"Per aggiornare lo stato dei biglietti è necessario aver effettuato l'accesso."

#: includes/class-nexlifydesk-ajax.php:300
msgid "Only administrators can change the status of closed tickets."
msgstr "Solo gli amministratori possono modificare lo stato dei ticket chiusi."

#: includes/class-nexlifydesk-ajax.php:306
msgid "You do not have permission to update this ticket status."
msgstr "Non siete autorizzati ad aggiornare lo stato di questo ticket."

#: includes/class-nexlifydesk-ajax.php:311
msgid "Invalid ticket status."
msgstr "Stato del biglietto non valido."

#: includes/class-nexlifydesk-ajax.php:317
msgid "Ticket status updated!"
msgstr "Stato del biglietto aggiornato!"

#: includes/class-nexlifydesk-ajax.php:319
msgid "Could not update ticket status."
msgstr "Impossibile aggiornare lo stato del ticket."

#: includes/class-nexlifydesk-ajax.php:327
msgid "You must be logged in to upload files."
msgstr "Per caricare i file è necessario aver effettuato il login."

#: includes/class-nexlifydesk-ajax.php:331
msgid "No file uploaded or invalid file format."
msgstr "Nessun file caricato o formato non valido."

#: includes/class-nexlifydesk-ajax.php:343
msgid "File upload error occurred."
msgstr "Si è verificato un errore di caricamento del file."

#: includes/class-nexlifydesk-ajax.php:347
msgid "Invalid file upload."
msgstr "Caricamento file non valido."

#: includes/class-nexlifydesk-ajax.php:354
msgid ""
"File type not allowed. Only JPG, JPEG, PNG, and PDF files are permitted."
msgstr ""
"Tipo di file non consentito. Sono ammessi solo file JPG, JPEG, PNG e PDF."

#: includes/class-nexlifydesk-ajax.php:376
msgid "File content does not match file extension."
msgstr "Il contenuto del file non corrisponde all'estensione del file."

#. translators: %d: Maximum file size in megabytes
#: includes/class-nexlifydesk-ajax.php:386
#, php-format
msgid "File size exceeds maximum limit of %dMB."
msgstr "La dimensione del file supera il limite massimo di %dMB."

#: includes/class-nexlifydesk-ajax.php:413
msgid "Could not upload file."
msgstr "Impossibile caricare il file."

#: includes/class-nexlifydesk-ajax.php:422
msgid "You do not have permission to view tickets."
msgstr "Non hai l'autorizzazione a visualizzare i biglietti."

#: includes/class-nexlifydesk-ajax.php:528 
#: includes/class-nexlifydesk-ajax.php:530 templates/admin/ticket-single.php:44
msgid "Unassigned"
msgstr "Non assegnato"

#: includes/class-nexlifydesk-ajax.php:542
msgid "Error loading tickets. Please try again or contact support."
msgstr ""
"Errore nel caricamento dei biglietti. Riprovare o contattare l'assistenza."

#: includes/class-nexlifydesk-ajax.php:553
msgid "You do not have permission to assign tickets."
msgstr "Non avete il permesso di assegnare biglietti."

#: includes/class-nexlifydesk-ajax.php:557
msgid "Missing required parameters."
msgstr "Mancano i parametri richiesti."

#: includes/class-nexlifydesk-ajax.php:564
msgid "Invalid ticket ID or user ID."
msgstr "ID biglietto o ID utente non validi."

#: includes/class-nexlifydesk-ajax.php:610
msgid "Could not assign ticket."
msgstr "Impossibile assegnare il biglietto."

#: includes/class-nexlifydesk-ajax.php:618
msgid "You do not have permission to add categories."
msgstr "Non si ha l'autorizzazione ad aggiungere categorie."

#: includes/class-nexlifydesk-ajax.php:683
msgid "You do not have permission to delete categories."
msgstr "Non si ha l'autorizzazione a cancellare le categorie."

#: includes/class-nexlifydesk-ajax.php:687
msgid "Category ID is required."
msgstr "È richiesto l'ID della categoria."

#: includes/class-nexlifydesk-ajax.php:695
msgid "Invalid category ID."
msgstr "ID categoria non valido."

#: includes/class-nexlifydesk-ajax.php:709
msgid "Category deleted successfully!"
msgstr "Categoria cancellata con successo!"

#: includes/class-nexlifydesk-ajax.php:711
msgid "Could not delete category."
msgstr "Impossibile eliminare la categoria."

#. translators: 1: Ticket ID (e.g., T1005), 2: Ticket subject
#: includes/class-nexlifydesk-reports.php:234
#, php-format
msgid "New ticket #%1$s: %2$s"
msgstr "Nuovo biglietto #%1$s: %2$s"

#. translators: 1: User display name, 2: Ticket ID (e.g., T1005)
#: includes/class-nexlifydesk-reports.php:256
#, php-format
msgid "%1$s replied to ticket #%2$s"
msgstr "%1$s ha risposto al ticket #%2$s"

#: includes/class-nexlifydesk-shortcodes.php:50
msgid "Single ticket template not found."
msgstr "Modello di biglietto singolo non trovato."

#: includes/class-nexlifydesk-shortcodes.php:62
msgid "Ticket list template not found."
msgstr "Modello di elenco biglietti non trovato."

#: includes/class-nexlifydesk-tickets.php:88
msgid "Could not create ticket."
msgstr "Impossibile creare un biglietto."

#: includes/class-nexlifydesk-tickets.php:256
msgid "Message is required."
msgstr "Il messaggio è necessario."

#: includes/class-nexlifydesk-tickets.php:275
msgid "Could not add reply."
msgstr "Impossibile aggiungere una risposta."

#. translators: %s: Ticket ID.
#: includes/class-nexlifydesk-tickets.php:623
#, php-format
msgid "New Support Ticket #%s"
msgstr "Nuovo biglietto di assistenza #%s"

#. translators: %s: Ticket ID.
#: includes/class-nexlifydesk-tickets.php:677
#, php-format
msgid "New Reply to Ticket #%s"
msgstr "Nuova risposta al biglietto #%s"

#. translators: %s: Ticket ID.
#: includes/class-nexlifydesk-tickets.php:708
#, php-format
msgid "Ticket #%s Status Changed"
msgstr "Biglietto #%s Stato modificato"

#. translators: %s: Ticket ID.
#: includes/class-nexlifydesk-tickets.php:723
#, php-format
msgid "SLA Breach: Ticket #%s"
msgstr "Violazione SLA: Ticket #%s"

#. translators: 1: New assignee display name, 2: Assignee type (agent or administrator)
#: includes/class-nexlifydesk-tickets.php:983
#, php-format
msgid ""
"Ticket automatically reassigned to %1$s (%2$s) due to previous agent being "
"unavailable."
msgstr ""
"Il biglietto è stato riassegnato automaticamente a %1$s (%2$s) a causa "
"dell'indisponibilità dell'agente precedente."

#: includes/class-nexlifydesk-users.php:30
msgid "NexlifyDesk Agent"
msgstr "Agente NexlifyDesk"

#: includes/class-nexlifydesk-users.php:78
msgid "NexlifyDesk Agent Position"
msgstr "Posizione di agente NexlifyDesk"

#: includes/class-nexlifydesk-users.php:82
msgid "Assigned Position"
msgstr "Posizione assegnata"

#: includes/class-nexlifydesk-users.php:92
msgid "Assign a predefined position to this agent."
msgstr "Assegna una posizione predefinita a questo agente."

#: includes/class-nexlifydesk-users.php:114
msgid "Security verification failed."
msgstr "Verifica di sicurezza fallita."

#: includes/class-nexlifydesk-users.php:226
msgid "Permission denied."
msgstr "Permesso negato."

#: includes/class-nexlifydesk-users.php:231
msgid "Orphaned tickets have been reassigned."
msgstr "I biglietti orfani sono stati riassegnati."

#: includes/nexlifydesk-functions.php:11 templates/admin/ticket-single.php:25 
#: templates/admin/tickets-list.php:57
msgid "Open"
msgstr "Aperto"

#: includes/nexlifydesk-functions.php:12 templates/admin/ticket-single.php:27
msgid "Pending"
msgstr "In attesa"

#: includes/nexlifydesk-functions.php:13 templates/admin/ticket-single.php:28 
#: templates/admin/tickets-list.php:59
msgid "Resolved"
msgstr "Risolto"

#: includes/nexlifydesk-functions.php:14 templates/admin/reports.php:106 
#: templates/admin/ticket-single.php:29 templates/admin/tickets-list.php:60
msgid "Closed"
msgstr "Chiuso"

#: nexlifydesk.php:158
msgid ""
"This ticket was automatically closed after being resolved for 48 hours with "
"no activity."
msgstr ""
"Questo ticket è stato chiuso automaticamente dopo essere stato risolto per "
"48 ore senza alcuna attività."

#: nexlifydesk.php:220 nexlifydesk.php:416
msgid "Uploading..."
msgstr "Caricamento..."

#: nexlifydesk.php:223 nexlifydesk.php:419
msgid "Submitting..."
msgstr "Invio..."

#: nexlifydesk.php:224 nexlifydesk.php:420 
#: templates/frontend/ticket-form.php:120
msgid "Submit Ticket"
msgstr "Invia il biglietto"

#: nexlifydesk.php:225 nexlifydesk.php:421
msgid "An error occurred. Please try again."
msgstr "Si è verificato un errore. Si prega di riprovare."

#: nexlifydesk.php:226 nexlifydesk.php:422
msgid "Adding..."
msgstr "Aggiungere..."

#: nexlifydesk.php:228 nexlifydesk.php:424
msgid "Add Reply"
msgstr "Aggiungi risposta"

#: nexlifydesk.php:229 nexlifydesk.php:425 
#: templates/admin/ticket-single.php:101
msgid "Add Note"
msgstr "Aggiungi nota"

#: nexlifydesk.php:231 nexlifydesk.php:427 
#: templates/frontend/ticket-single.php:164
msgid "Create New Ticket"
msgstr "Creare un nuovo biglietto"

#: nexlifydesk.php:233 nexlifydesk.php:377 nexlifydesk.php:429
msgid "Status updated successfully!"
msgstr "Stato aggiornato con successo!"

#: nexlifydesk.php:366
msgid "Invalid request."
msgstr "Richiesta non valida."

#: nexlifydesk.php:371
msgid "Invalid status."
msgstr "Stato non valido."

#: nexlifydesk.php:379
msgid "Failed to update status."
msgstr "Impossibile aggiornare lo stato."

#. translators: %d: Number of tickets purged.
#: nexlifydesk.php:466
#, php-format
msgid "Purged %d tickets older than 1 year."
msgstr "Eliminati %d biglietti più vecchi di 1 anno."

#: nexlifydesk.php:468
msgid "No tickets older than 1 year found."
msgstr "Non sono stati trovati biglietti più vecchi di un anno."

#: nexlifydesk.php:472
msgid "Purged orphaned attachments."
msgstr "Eliminazione degli allegati orfani."

#: templates/admin/reports.php:17
msgid "Performance analytics and support metrics"
msgstr "Analisi delle prestazioni e metriche di supporto"

#: templates/admin/reports.php:24
msgid "Last 7 Days"
msgstr "Ultimi 7 giorni"

#: templates/admin/reports.php:25
msgid "Last 30 Days"
msgstr "Ultimi 30 giorni"

#: templates/admin/reports.php:26
msgid "Last 90 Days"
msgstr "Ultimi 90 giorni"

#: templates/admin/reports.php:27
msgid "Last Year"
msgstr "L'anno scorso"

#: templates/admin/reports.php:34
msgid "Total Tickets"
msgstr "Totale biglietti"

#: templates/admin/reports.php:36 templates/admin/reports.php:41 
#: templates/admin/reports.php:46 templates/admin/reports.php:51
msgid "from last period"
msgstr "dall'ultimo periodo"

#: templates/admin/reports.php:39
msgid "Active Tickets"
msgstr "Biglietti attivi"

#: templates/admin/reports.php:44
msgid "Closed Tickets"
msgstr "Biglietti chiusi"

#: templates/admin/reports.php:49 templates/admin/tickets-list.php:45
msgid "Avg Response Time"
msgstr "Tempo di risposta medio"

#: templates/admin/reports.php:59
msgid "Ticket Status Distribution"
msgstr "Distribuzione dello stato dei biglietti"

#: templates/admin/reports.php:75
msgid "Priority Distribution"
msgstr "Distribuzione prioritaria"

#: templates/admin/reports.php:91
msgid "Tickets This Month"
msgstr "Biglietti questo mese"

#: templates/admin/reports.php:100
msgid "Agent Performance"
msgstr "Prestazioni dell'agente"

#: templates/admin/reports.php:104
msgid "Agent"
msgstr "Agente"

#: templates/admin/reports.php:105
msgid "Assigned"
msgstr "Assegnato"

#: templates/admin/reports.php:107
msgid "Response Rate"
msgstr "Tasso di risposta"

#: templates/admin/reports.php:108
msgid "Avg Response"
msgstr "Risposta media"

#: templates/admin/reports.php:127
msgid "Recent Activity"
msgstr "Attività recenti"

#: templates/admin/settings.php:56
msgid "General Settings"
msgstr "Impostazioni generali"

#: templates/admin/settings.php:59
msgid "Enable Email Notifications"
msgstr "Abilitare le notifiche via e-mail"

#: templates/admin/settings.php:62
msgid "Send email notifications for new tickets, replies, and status changes."
msgstr ""
"Inviare notifiche via e-mail per i nuovi ticket, le risposte e i cambiamenti "
"di stato."

#: templates/admin/settings.php:66
msgid "Default Priority"
msgstr "Priorità predefinita"

#: templates/admin/settings.php:69 templates/admin/ticket-single.php:35 
#: templates/admin/tickets-list.php:67 templates/frontend/ticket-form.php:75
msgid "Low"
msgstr "Basso"

#: templates/admin/settings.php:70 templates/admin/ticket-single.php:36 
#: templates/admin/tickets-list.php:66 templates/frontend/ticket-form.php:76
msgid "Medium"
msgstr "Medio"

#: templates/admin/settings.php:71 templates/admin/ticket-single.php:37 
#: templates/admin/tickets-list.php:65 templates/frontend/ticket-form.php:77
msgid "High"
msgstr "Alto"

#: templates/admin/settings.php:72 templates/admin/ticket-single.php:38 
#: templates/frontend/ticket-form.php:78
msgid "Urgent"
msgstr "Urgente"

#: templates/admin/settings.php:74
msgid "Default priority for new tickets."
msgstr "Priorità predefinita per i nuovi ticket."

#: templates/admin/settings.php:78
msgid "Auto-Assign Tickets"
msgstr "Assegnazione automatica dei biglietti"

#: templates/admin/settings.php:81
msgid "Automatically assign new tickets to available support agents."
msgstr ""
"Assegnare automaticamente i nuovi ticket agli agenti di supporto disponibili."

#: templates/admin/settings.php:85
msgid "Ticket List Page"
msgstr "Pagina dell'elenco dei biglietti"

#: templates/admin/settings.php:88 templates/admin/settings.php:108
msgid "Select a page"
msgstr "Selezionare una pagina"

#: templates/admin/settings.php:98 templates/admin/settings.php:118
msgid "No pages available"
msgstr "Nessuna pagina disponibile"

#: templates/admin/settings.php:101
msgid ""
"Select the page where the ticket list shortcode [nexlifydesk_ticket_list] is "
"embedded."
msgstr ""
"Selezionare la pagina in cui è incorporato lo shortcode dell'elenco dei "
"biglietti [nexlifydesk_ticket_list]."

#: templates/admin/settings.php:105
msgid "Ticket Form Page"
msgstr "Pagina del modulo del biglietto"

#: templates/admin/settings.php:121
msgid ""
"Select the page where the ticket form shortcode [nexlifydesk_ticket_form] is "
"embedded."
msgstr ""
"Selezionare la pagina in cui è incorporato lo shortcode del modulo di ticket "
"[nexlifydesk_ticket_form]."

#: templates/admin/settings.php:125
msgid "Send Status Change Notification"
msgstr "Inviare la notifica di modifica dello stato"

#: templates/admin/settings.php:128
msgid "Send an email notification to the user when the ticket status changes."
msgstr ""
"Invia una notifica via e-mail all'utente quando lo stato del ticket cambia."

#: templates/admin/settings.php:132
msgid "Ticket ID Prefix"
msgstr "Prefisso ID del biglietto"

#: templates/admin/settings.php:135
msgid "Prefix for ticket IDs (e.g., T, #, TKT-)."
msgstr "Prefisso per gli ID dei biglietti (ad esempio, T, #, TKT-)."

#: templates/admin/settings.php:139
msgid "Ticket ID Start Number"
msgstr "ID biglietto Numero iniziale"

#: templates/admin/settings.php:142
msgid ""
"The number to start ticket IDs from (e.g., 1001). Only used if no tickets "
"exist yet."
msgstr ""
"Il numero da cui iniziare gli ID dei biglietti (ad esempio, 1001). "
"Utilizzato solo se non esistono ancora biglietti."

#: templates/admin/settings.php:146
msgid "Data Retention on Uninstall"
msgstr "Conservazione dei dati alla disinstallazione"

#: templates/admin/settings.php:149
msgid "Keep all tickets and data when plugin is uninstalled"
msgstr "Mantenere tutti i ticket e i dati quando il plugin viene disinstallato"

#: templates/admin/settings.php:151
msgid "Recommended: Keep enabled"
msgstr "Consigliato: Mantenere abilitato"

#: templates/admin/settings.php:152
msgid ""
"When enabled, all tickets, replies, attachments, and customer data will be "
"preserved even after plugin deletion. Disable only if you want to completely "
"remove all plugin data during uninstall."
msgstr ""
"Se abilitato, tutti i ticket, le risposte, gli allegati e i dati dei clienti "
"saranno conservati anche dopo l'eliminazione del plugin. Disattivare solo se "
"si desidera rimuovere completamente tutti i dati del plugin durante la "
"disinstallazione."

#: templates/admin/settings.php:156
msgid ""
"Warning: Unchecking this option will permanently delete ALL ticket data when "
"the plugin is uninstalled!"
msgstr ""
"Attenzione: Deselezionando questa opzione si cancelleranno definitivamente "
"TUTTI i dati dei biglietti quando il plugin viene disinstallato!"

#: templates/admin/settings.php:159
msgid ""
"This includes: All tickets, customer replies, agent responses, attachments, "
"categories, and support history."
msgstr ""
"Questo include: Tutti i ticket, le risposte dei clienti, le risposte degli "
"agenti, gli allegati, le categorie e la cronologia dell'assistenza."

#: templates/admin/settings.php:166
msgid "File Upload Settings"
msgstr "Impostazioni di caricamento dei file"

#: templates/admin/settings.php:169
msgid "Allowed File Types"
msgstr "Tipi di file consentiti"

#: templates/admin/settings.php:172
msgid "Comma-separated list of allowed file extensions (e.g., jpg,png,pdf)."
msgstr ""
"Elenco separato da virgole delle estensioni di file consentite (ad esempio, "
"jpg, png, pdf)."

#: templates/admin/settings.php:176
msgid "Maximum File Size (MB)"
msgstr "Dimensione massima del file (MB)"

#: templates/admin/settings.php:179
msgid "Maximum size for uploaded files in megabytes."
msgstr "Dimensione massima dei file caricati in megabyte."

#: templates/admin/settings.php:184
msgid "SLA Settings"
msgstr "Impostazioni SLA"

#: templates/admin/settings.php:187
msgid "SLA Response Time (Hours)"
msgstr "Tempo di risposta SLA (ore)"

#: templates/admin/settings.php:190
msgid "Expected response time for tickets (in hours)."
msgstr "Tempo di risposta previsto per i ticket (in ore)."

#: templates/admin/settings.php:194
msgid "Default Category"
msgstr "Categoria predefinita"

#: templates/admin/settings.php:206
msgid "No categories available"
msgstr "Nessuna categoria disponibile"

#: templates/admin/settings.php:209
msgid "Default category for new tickets."
msgstr "Categoria predefinita per i nuovi ticket."

#: templates/admin/settings.php:214
msgid "Duplicate Detection Settings"
msgstr "Impostazioni di rilevamento dei duplicati"

#: templates/admin/settings.php:217
msgid "Enable Duplicate Detection"
msgstr "Abilita il rilevamento dei duplicati"

#: templates/admin/settings.php:220
msgid ""
"Automatically check for duplicate tickets and add new messages as replies to "
"existing tickets."
msgstr ""
"Controllare automaticamente la presenza di ticket duplicati e aggiungere "
"nuovi messaggi come risposte ai ticket esistenti."

#: templates/admin/settings.php:224
msgid "Similarity Threshold (%)"
msgstr "Soglia di somiglianza (%)"

#: templates/admin/settings.php:227
msgid ""
"Percentage of keyword similarity required to consider a ticket as duplicate "
"(50-100%)."
msgstr ""
"Percentuale di somiglianza delle parole chiave necessaria per considerare un "
"ticket come duplicato (50-100%)."

#: templates/admin/settings.php:232
msgid "Data Management"
msgstr "Gestione dei dati"

#: templates/admin/settings.php:235 templates/admin/settings.php:238
msgid "Purge Data"
msgstr "Eliminazione dei dati"

#: templates/admin/settings.php:237
msgid ""
"Remove old or unnecessary data to free up space and improve performance."
msgstr ""
"Rimuovere i dati vecchi o non necessari per liberare spazio e migliorare le "
"prestazioni."

#: templates/admin/settings.php:245
msgid "Save Settings"
msgstr "Salva le impostazioni"

#: templates/admin/ticket-single.php:26 templates/admin/tickets-list.php:37 
#: templates/admin/tickets-list.php:58
msgid "In Progress"
msgstr "In corso"

#: templates/admin/ticket-single.php:33 templates/frontend/ticket-form.php:71
msgid "Priority"
msgstr "Priorità"

#: templates/admin/ticket-single.php:42
msgid "Assignee"
msgstr "Cessionario"

#: templates/admin/ticket-single.php:58
msgid "Tags"
msgstr "Tag"

#: templates/admin/ticket-single.php:60
msgid "N/A"
msgstr "N/D"

#. translators: 1: requester name, 2: date and time
#: templates/admin/ticket-single.php:71
#, php-format
msgid "Requested by %1$s on %2$s"
msgstr "Richiesto da %1$s su %2$s"

#: templates/admin/ticket-single.php:78
msgid "Reply"
msgstr "Risposta"

#: templates/admin/ticket-single.php:79
msgid "Add Internal Note"
msgstr "Aggiungere una nota interna"

#: templates/admin/ticket-single.php:84
msgid "Type your public reply here..."
msgstr "Scrivi qui la tua risposta pubblica..."

#: templates/admin/ticket-single.php:86
msgid "Send Reply"
msgstr "Invia risposta"

#: templates/admin/ticket-single.php:87
msgid "Attach File"
msgstr "Allegare il file"

#: templates/admin/ticket-single.php:99
msgid "Type your internal note here... (not visible to customer)"
msgstr "Scrivi qui la tua nota interna... (non visibile al cliente)"

#: templates/admin/ticket-single.php:150
msgid "Internal Note"
msgstr "Nota interna"

#: templates/admin/ticket-single.php:172
msgid "About Customer"
msgstr "Informazioni sul cliente"

#: templates/admin/ticket-single.php:176
msgid "View Profile"
msgstr "Visualizza il profilo"

#: templates/admin/ticket-single.php:180 
#: templates/frontend/ticket-single.php:172
msgid "Ticket Details"
msgstr "Dettagli del biglietto"

#: templates/admin/ticket-single.php:181
msgid "ID:"
msgstr "ID:"

#: templates/admin/ticket-single.php:182
msgid "Created:"
msgstr "Creato:"

#: templates/admin/ticket-single.php:183
msgid "Channel:"
msgstr "Canale:"

#: templates/admin/ticket-single.php:185
msgid "Web"
msgstr "Web"

#: templates/admin/ticket-single.php:186
msgid "Chatbot"
msgstr "Chatbot"

#: templates/admin/ticket-single.php:195 templates/frontend/ticket-form.php:85 
#: templates/frontend/ticket-single.php:137
msgid "Attachments"
msgstr "Allegati"

#: templates/admin/ticket-single.php:204
msgid "No attachments found."
msgstr "Nessun allegato trovato."

#: templates/admin/tickets-list.php:19
msgid "Support Tickets"
msgstr "Biglietti di supporto"

#: templates/admin/tickets-list.php:20
msgid "Manage and track customer support requests"
msgstr "Gestire e tenere traccia delle richieste di assistenza dei clienti"

#: templates/admin/tickets-list.php:33
msgid "Open Tickets"
msgstr "Biglietti aperti"

#: templates/admin/tickets-list.php:41
msgid "Resolved This Month"
msgstr "Risolto questo mese"

#: templates/admin/tickets-list.php:52
msgid "Search tickets..."
msgstr "Ricerca biglietti..."

#: templates/admin/tickets-list.php:56
msgid "All Statuses"
msgstr "Tutti gli stati"

#: templates/admin/tickets-list.php:64
msgid "All Priorities"
msgstr "Tutte le priorità"

#: templates/admin/tickets-list.php:71
msgid "Reassign Orphaned Tickets"
msgstr "Riassegnare i biglietti orfani"

#: templates/frontend/partials/single-reply.php:16 
#: templates/frontend/partials/single-reply.php:34
msgid "Unknown"
msgstr "Sconosciuto"

#: templates/frontend/ticket-form.php:17
msgid "Get Support"
msgstr "Ottenere assistenza"

#: templates/frontend/ticket-form.php:18
msgid "We're here to help you resolve any issues quickly"
msgstr "Siamo qui per aiutarvi a risolvere rapidamente qualsiasi problema"

#: templates/frontend/ticket-form.php:33
msgid "Brief description of your issue"
msgstr "Breve descrizione del problema"

#: templates/frontend/ticket-form.php:38
msgid "Message"
msgstr "Messaggio"

#: templates/frontend/ticket-form.php:44
msgid "Please describe your issue in detail..."
msgstr "Descrivi il tuo problema in dettaglio..."

#: templates/frontend/ticket-form.php:50 
#: templates/frontend/ticket-single.php:190
msgid "Category"
msgstr "Categoria"

#: templates/frontend/ticket-form.php:54
msgid "Select category"
msgstr "Selezionare la categoria"

#: templates/frontend/ticket-form.php:64
msgid "General Support"
msgstr "Supporto generale"

#: templates/frontend/ticket-form.php:97
msgid "Click to upload files"
msgstr "Fare clic per caricare i file"

#: templates/frontend/ticket-form.php:99
msgid "or drag and drop files here"
msgstr "o trascinare i file qui"

#. translators: 1: Maximum file size in MB, 2: Allowed file types (comma separated)
#: templates/frontend/ticket-form.php:107
#, php-format
msgid "Max size: %1$sMB. Allowed types: %2$s"
msgstr "Dimensione massima: %1$sMB. Tipi consentiti: %2$s"

#: templates/frontend/ticket-form.php:128
msgid "Login Required"
msgstr "Accesso richiesto"

#: templates/frontend/ticket-form.php:129
msgid "Please log in to submit a support ticket."
msgstr "Effettuare il login per inviare un ticket di assistenza."

#: templates/frontend/ticket-form.php:133 
#: templates/frontend/ticket-single.php:22
msgid "Log In"
msgstr "Accedi"

#: templates/frontend/ticket-form.php:137 
#: templates/frontend/ticket-single.php:24
msgid "Register"
msgstr "Registro"

#: templates/frontend/ticket-form.php:163
msgid "Ticket Submitted!"
msgstr "Biglietto inviato!"

#. translators: %s: Ticket number
#: templates/frontend/ticket-form.php:168
#, php-format
msgid "Your ticket number is %s. We will be in touch shortly."
msgstr "Il numero del biglietto è %s. Ci metteremo in contatto a breve."

#: templates/frontend/ticket-form.php:176
msgid "View Your Ticket"
msgstr "Visualizza il tuo biglietto"

#: templates/frontend/ticket-list.php:19
msgid "Your Support Tickets"
msgstr "I vostri biglietti di assistenza"

#: templates/frontend/ticket-list.php:20
msgid "View and track your support requests"
msgstr "Visualizzazione e tracciamento delle richieste di assistenza"

#: templates/frontend/ticket-list.php:24
msgid "Submit New Ticket"
msgstr "Invia un nuovo biglietto"

#: templates/frontend/ticket-list.php:32
msgid "No tickets found"
msgstr "Nessun biglietto trovato"

#: templates/frontend/ticket-list.php:33
msgid "You haven't submitted any support tickets yet."
msgstr "Non hai ancora inviato alcun ticket di assistenza."

#: templates/frontend/ticket-list.php:36
msgid "Submit Your First Ticket"
msgstr "Invia il tuo primo biglietto"

#: templates/frontend/ticket-list.php:65
msgid "View Ticket"
msgstr "Visualizza il biglietto"

#: templates/frontend/ticket-single.php:9
msgid "Security check failed"
msgstr "Controllo di sicurezza fallito"

#: templates/frontend/ticket-single.php:20
msgid "Please log in to view your support tickets."
msgstr "Effettuare il login per visualizzare i ticket di assistenza."

#: templates/frontend/ticket-single.php:47
msgid ""
"You are not authorized to view this ticket or the ticket does not exist."
msgstr ""
"Non siete autorizzati a visualizzare questo biglietto o il biglietto non "
"esiste."

#: templates/frontend/ticket-single.php:49
msgid "← Back to All Tickets"
msgstr "← Torna a Tutti i Biglietti"

#: templates/frontend/ticket-single.php:73
msgid "Your ticket has been submitted successfully!"
msgstr "Il biglietto è stato inviato con successo!"

#: templates/frontend/ticket-single.php:77
msgid ""
"We found a similar ticket from you. Your message has been added to this "
"existing ticket below."
msgstr ""
"Abbiamo trovato un biglietto simile da parte sua. Il suo messaggio è stato "
"aggiunto a questo biglietto esistente."

#: templates/frontend/ticket-single.php:114
msgid "Conversation"
msgstr "Conversazione"

#: templates/frontend/ticket-single.php:133
msgid "Your Reply"
msgstr "La vostra risposta"

#. translators: 1: Maximum file size in MB, 2: Allowed file types (comma separated)
#: templates/frontend/ticket-single.php:145
#, php-format
msgid "Max file size: %1$sMB. Allowed types: %2$s"
msgstr "Dimensione massima del file: %1$sMB. Tipi consentiti: %2$s"

#: templates/frontend/ticket-single.php:153
msgid "Reply to Ticket"
msgstr "Rispondi al biglietto"

#: templates/frontend/ticket-single.php:159
msgid ""
"This ticket is closed. If you need further assistance, please open a new "
"ticket."
msgstr ""
"Questo ticket è chiuso. Se avete bisogno di ulteriore assistenza, aprite un "
"nuovo ticket."

#: templates/frontend/ticket-single.php:178
msgid "Last Updated"
msgstr "Ultimo aggiornamento"

#: templates/frontend/ticket-single.php:179
msgid "ago"
msgstr "fa"

#: templates/frontend/ticket-single.php:194
msgid "Assigned Agent"
msgstr "Agente assegnato"

#: templates/frontend/ticket-single.php:198
msgid "← All Tickets"
msgstr "← Tutti i biglietti"