# Copyright (C) 2025 NexlifyLabs # This file is distributed under the GPL-2.0+. msgid "" msgstr "" "Project-Id-Version: NexlifyDesk 1.0.1\n" "Report-Msgid-Bugs-To: https://wordpress.org/support/plugin/nexlifydesk\n" "Last-Translator: TeeJay \n" "Language-Team: French (France)\n" "MIME-Version: 1.0\n" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: 8bit\n" "POT-Creation-Date: 2025-07-08T08:05:23+02:00\n" "PO-Revision-Date: 2025-07-08 06:46+0000\n" "X-Generator: WP-CLI 2.12.0\n" "X-Domain: nexlifydesk\n" "Language: fr-FR\n" #. Plugin Name of the plugin #: nexlifydesk.php includes/class-nexlifydesk-admin.php:23 #: templates/admin/reports.php:13 msgid "NexlifyDesk" msgstr "NexlifyDesk" #. Description of the plugin #: nexlifydesk.php msgid "A complete support ticketing system for WordPress." msgstr "Un système complet de tickets de support pour WordPress." #. Author of the plugin #: nexlifydesk.php msgid "NexlifyLabs" msgstr "NexlifyLabs" #. Author URI of the plugin #: nexlifydesk.php msgid "https://nexlifylabs.com" msgstr "https://nexlifylabs.com" #: includes/class-nexlifydesk-admin.php:22 msgid "NexlifyDesk Tickets" msgstr "Billets NexlifyDesk" #: includes/class-nexlifydesk-admin.php:34 #: includes/class-nexlifydesk-admin.php:35 msgid "All Tickets" msgstr "Tous les billets" #: includes/class-nexlifydesk-admin.php:44 #: includes/class-nexlifydesk-admin.php:326 msgid "Ticket Categories" msgstr "Catégories de billets" #: includes/class-nexlifydesk-admin.php:45 msgid "Categories" msgstr "Catégories" #: includes/class-nexlifydesk-admin.php:54 #: includes/class-nexlifydesk-admin.php:55 msgid "Settings" msgstr "Paramètres" #: includes/class-nexlifydesk-admin.php:64 #: includes/class-nexlifydesk-admin.php:65 msgid "Reports" msgstr "Rapports" #: includes/class-nexlifydesk-admin.php:74 #: includes/class-nexlifydesk-admin.php:75 msgid "Order History" msgstr "Historique des commandes" #: includes/class-nexlifydesk-admin.php:84 #: includes/class-nexlifydesk-admin.php:85 msgid "Agent Positions" msgstr "Postes d'agents" #: includes/class-nexlifydesk-admin.php:94 #: includes/class-nexlifydesk-admin.php:95 msgid "Email Templates" msgstr "Modèles d'e-mails" #: includes/class-nexlifydesk-admin.php:104 #: includes/class-nexlifydesk-admin.php:105 #: includes/class-nexlifydesk-admin.php:151 msgid "Support" msgstr "Soutien" #: includes/class-nexlifydesk-admin.php:133 msgid "Support request sent successfully!" msgstr "Demande d'assistance envoyée avec succès !" #: includes/class-nexlifydesk-admin.php:135 msgid "" "Failed to send support request. Please ensure your WordPress site can send " "emails." msgstr "" "Échec de l'envoi de la demande d'assistance. Veuillez vous assurer que votre " "site WordPress peut envoyer des courriels." #: includes/class-nexlifydesk-admin.php:138 msgid "Error: Support email function not found." msgstr "Erreur : La fonction de support de l'email n'a pas été trouvée." #: includes/class-nexlifydesk-admin.php:141 msgid "Subject and Message are required fields." msgstr "Le sujet et le message sont des champs obligatoires." #: includes/class-nexlifydesk-admin.php:144 #: includes/class-nexlifydesk-admin.php:282 msgid "Security check failed. Please try again." msgstr "Le contrôle de sécurité a échoué. Veuillez réessayer." #: includes/class-nexlifydesk-admin.php:151 msgid "Error: Support form display function not found." msgstr "" "Erreur : La fonction d'affichage de la forme de support n'a pas été trouvée." #: includes/class-nexlifydesk-admin.php:181 #: includes/class-nexlifydesk-admin.php:617 msgid "View All Tickets" msgstr "Voir tous les billets" #: includes/class-nexlifydesk-admin.php:182 #: includes/class-nexlifydesk-admin.php:618 msgid "Assign Tickets" msgstr "Attribuer des billets" #: includes/class-nexlifydesk-admin.php:183 #: includes/class-nexlifydesk-admin.php:619 msgid "Manage Categories" msgstr "Gérer les catégories" #: includes/class-nexlifydesk-admin.php:184 #: includes/class-nexlifydesk-admin.php:620 msgid "View Reports" msgstr "Voir les rapports" #: includes/class-nexlifydesk-admin.php:196 #: includes/class-nexlifydesk-admin.php:661 msgid "Position Name:" msgstr "Nom du poste :" #: includes/class-nexlifydesk-admin.php:197 #: includes/class-nexlifydesk-admin.php:662 msgid "Position Slug (unique):" msgstr "Position Slug (unique) :" #: includes/class-nexlifydesk-admin.php:198 #: includes/class-nexlifydesk-admin.php:663 msgid "Assign Capabilities:" msgstr "Attribuer des capacités :" #: includes/class-nexlifydesk-admin.php:199 msgid "Save" msgstr "Économiser" #: includes/class-nexlifydesk-admin.php:200 msgid "Cancel" msgstr "Annuler" #: includes/class-nexlifydesk-admin.php:201 msgid "Are you sure you want to delete this position?" msgstr "Êtes-vous sûr de vouloir supprimer ce poste ?" #: includes/class-nexlifydesk-admin.php:202 #: includes/class-nexlifydesk-admin.php:239 templates/admin/tickets-list.php:78 msgid "Loading tickets..." msgstr "Chargement des billets..." #: includes/class-nexlifydesk-admin.php:203 #: includes/class-nexlifydesk-admin.php:238 msgid "No tickets found." msgstr "Aucun billet n'a été trouvé." #: includes/class-nexlifydesk-admin.php:204 msgid "Error loading tickets:" msgstr "Erreur de chargement des tickets :" #: includes/class-nexlifydesk-admin.php:205 msgid "AJAX Error loading tickets." msgstr "Erreur AJAX lors du chargement des tickets." #: includes/class-nexlifydesk-admin.php:206 #: includes/class-nexlifydesk-admin.php:241 #: includes/class-nexlifydesk-admin.php:1058 msgid "Ticket ID" msgstr "ID du billet" #: includes/class-nexlifydesk-admin.php:207 #: includes/class-nexlifydesk-admin.php:242 #: templates/frontend/ticket-form.php:26 msgid "Subject" msgstr "Sujet" #: includes/class-nexlifydesk-admin.php:208 #: includes/class-nexlifydesk-admin.php:243 #: includes/class-nexlifydesk-admin.php:1268 #: templates/admin/ticket-single.php:23 msgid "Status" msgstr "Statut" #: includes/class-nexlifydesk-admin.php:209 #: includes/class-nexlifydesk-admin.php:245 #: templates/frontend/ticket-single.php:174 msgid "Created" msgstr "Créée" #: includes/class-nexlifydesk-admin.php:210 #: includes/class-nexlifydesk-admin.php:246 #: includes/class-nexlifydesk-admin.php:349 #: includes/class-nexlifydesk-admin.php:626 msgid "Actions" msgstr "Actions" #: includes/class-nexlifydesk-admin.php:211 #: includes/class-nexlifydesk-admin.php:247 msgid "View" msgstr "Voir" #: includes/class-nexlifydesk-admin.php:212 #: includes/class-nexlifydesk-admin.php:244 msgid "Assigned To" msgstr "Affecté à" #: includes/class-nexlifydesk-admin.php:213 #: includes/class-nexlifydesk-ajax.php:608 msgid "Ticket assigned successfully!" msgstr "Ticket attribué avec succès !" #: includes/class-nexlifydesk-admin.php:240 msgid "Error loading tickets." msgstr "Erreur de chargement des tickets." #: includes/class-nexlifydesk-admin.php:257 templates/admin/tickets-list.php:7 msgid "You do not have sufficient permissions to access this page." msgstr "" "Vous ne disposez pas des autorisations suffisantes pour accéder à cette page." #: includes/class-nexlifydesk-admin.php:268 msgid "You do not have permission to view this ticket." msgstr "Vous n'êtes pas autorisé à consulter ce billet." #: includes/class-nexlifydesk-admin.php:275 #: includes/class-nexlifydesk-admin.php:294 #: includes/class-nexlifydesk-ajax.php:142 #: includes/class-nexlifydesk-ajax.php:259 templates/admin/ticket-single.php:7 msgid "Ticket not found." msgstr "Le ticket n'a pas été trouvé." #: includes/class-nexlifydesk-admin.php:307 #: includes/class-nexlifydesk-admin.php:381 #: includes/class-nexlifydesk-admin.php:538 #: includes/class-nexlifydesk-admin.php:590 #: includes/class-nexlifydesk-admin.php:765 msgid "You do not have permission to access this page." msgstr "Vous n'avez pas l'autorisation d'accéder à cette page." #: includes/class-nexlifydesk-admin.php:326 msgid "Add New" msgstr "Ajouter un nouveau" #: includes/class-nexlifydesk-admin.php:331 msgid "Category Name" msgstr "Nom de la catégorie" #: includes/class-nexlifydesk-admin.php:335 #: includes/class-nexlifydesk-admin.php:348 #: templates/frontend/ticket-single.php:98 msgid "Description" msgstr "Description" #: includes/class-nexlifydesk-admin.php:340 nexlifydesk.php:227 #: nexlifydesk.php:423 msgid "Add Category" msgstr "Ajouter une catégorie" #: includes/class-nexlifydesk-admin.php:346 #: includes/class-nexlifydesk-admin.php:626 msgid "Name" msgstr "Nom" #: includes/class-nexlifydesk-admin.php:347 #: includes/class-nexlifydesk-admin.php:626 msgid "Slug" msgstr "Limace" #: includes/class-nexlifydesk-admin.php:359 #: includes/class-nexlifydesk-admin.php:645 msgid "Delete" msgstr "Supprimer" #: includes/class-nexlifydesk-admin.php:372 msgid "NexlifyDesk Settings" msgstr "Paramètres de NexlifyDesk" #: includes/class-nexlifydesk-admin.php:385 templates/admin/reports.php:16 msgid "NexlifyDesk Reports" msgstr "Rapports NexlifyDesk" #: includes/class-nexlifydesk-admin.php:394 msgid "NexlifyDesk Agent Positions" msgstr "Positions d'agents NexlifyDesk" #: includes/class-nexlifydesk-admin.php:410 #: includes/class-nexlifydesk-admin.php:465 #: includes/class-nexlifydesk-admin.php:503 #: includes/class-nexlifydesk-admin.php:542 #: includes/class-nexlifydesk-admin.php:594 #: includes/class-nexlifydesk-admin.php:730 #: includes/class-nexlifydesk-admin.php:769 msgid "Security check failed." msgstr "Le contrôle de sécurité a échoué." #: includes/class-nexlifydesk-admin.php:429 #: includes/class-nexlifydesk-admin.php:553 msgid "Position Name and Slug are required." msgstr "Le nom du poste et l'extension sont obligatoires." #: includes/class-nexlifydesk-admin.php:438 #: includes/class-nexlifydesk-admin.php:555 msgid "A position with this slug already exists." msgstr "Un poste avec ce nom existe déjà." #: includes/class-nexlifydesk-admin.php:449 #: includes/class-nexlifydesk-admin.php:562 msgid "Agent position added successfully." msgstr "Le poste d'agent a été ajouté avec succès." #: includes/class-nexlifydesk-admin.php:477 #: includes/class-nexlifydesk-admin.php:602 msgid "Agent position deleted." msgstr "Poste d'agent supprimé." #: includes/class-nexlifydesk-admin.php:484 #: includes/class-nexlifydesk-admin.php:604 msgid "Position not found." msgstr "Position non trouvée." #: includes/class-nexlifydesk-admin.php:525 #: includes/class-nexlifydesk-admin.php:578 msgid "Agent position updated." msgstr "Mise à jour de la position de l'agent." #: includes/class-nexlifydesk-admin.php:623 msgid "Existing Positions" msgstr "Postes existants" #: includes/class-nexlifydesk-admin.php:626 msgid "Capabilities" msgstr "Capacités" #: includes/class-nexlifydesk-admin.php:640 #: includes/class-nexlifydesk-admin.php:697 #: includes/class-nexlifydesk-admin.php:704 #: includes/class-nexlifydesk-users.php:85 msgid "None" msgstr "Aucun" #: includes/class-nexlifydesk-admin.php:644 msgid "Edit" msgstr "Editer" #: includes/class-nexlifydesk-admin.php:652 msgid "No agent positions defined yet." msgstr "Aucun poste d'agent n'a encore été défini." #: includes/class-nexlifydesk-admin.php:655 #: includes/class-nexlifydesk-admin.php:656 msgid "Add New Position" msgstr "Ajouter un nouveau poste" #: includes/class-nexlifydesk-admin.php:669 msgid "Add Position" msgstr "Ajouter une position" #: includes/class-nexlifydesk-admin.php:673 msgid "Assign Positions to Agents" msgstr "Attribuer des postes aux agents" #: includes/class-nexlifydesk-admin.php:683 msgid "No NexlifyDesk Agents found." msgstr "Aucun agent NexlifyDesk n'a été trouvé." #: includes/class-nexlifydesk-admin.php:692 msgid "Agent Name" msgstr "Nom de l'agent" #: includes/class-nexlifydesk-admin.php:692 msgid "Current Position" msgstr "Position actuelle" #: includes/class-nexlifydesk-admin.php:692 msgid "Assign Position" msgstr "Attribuer un poste" #: includes/class-nexlifydesk-admin.php:716 msgid "Save Agent Assignments" msgstr "Sauvegarder les affectations des agents" #: includes/class-nexlifydesk-admin.php:747 #: includes/class-nexlifydesk-admin.php:785 msgid "Agent assignments saved successfully." msgstr "Les affectations des agents ont été sauvegardées avec succès." #: includes/class-nexlifydesk-admin.php:749 #: includes/class-nexlifydesk-admin.php:787 msgid "No agent assignments to save." msgstr "Aucune affectation d'agent à sauvegarder." #: includes/class-nexlifydesk-admin.php:802 #: includes/class-nexlifydesk-admin.php:1162 msgid "Settings saved successfully!" msgstr "Les paramètres ont été enregistrés avec succès !" #: includes/class-nexlifydesk-admin.php:815 #: includes/class-nexlifydesk-admin.php:918 #: includes/class-nexlifydesk-ajax.php:675 msgid "Category added successfully!" msgstr "Catégorie ajoutée avec succès !" #: includes/class-nexlifydesk-admin.php:848 #: includes/class-nexlifydesk-ajax.php:624 msgid "Category name is required." msgstr "Le nom de la catégorie est obligatoire." #: includes/class-nexlifydesk-admin.php:860 msgid "Invalid database table. Please contact support." msgstr "Table de base de données invalide. Veuillez contacter le support." #: includes/class-nexlifydesk-admin.php:882 #: includes/class-nexlifydesk-ajax.php:649 msgid "A category with this name already exists." msgstr "Une catégorie portant ce nom existe déjà." #: includes/class-nexlifydesk-admin.php:901 msgid "Failed to add category." msgstr "Échec de l'ajout d'une catégorie." #. translators: %s: Database error message #: includes/class-nexlifydesk-admin.php:907 #: includes/class-nexlifydesk-ajax.php:668 #, php-format msgid "Failed to add category: %s" msgstr "Échec de l'ajout de la catégorie : %s" #: includes/class-nexlifydesk-admin.php:970 msgid "Email templates saved!" msgstr "Modèles d'e-mails sauvegardés !" #: includes/class-nexlifydesk-admin.php:975 msgid "NexlifyDesk Email Templates" msgstr "NexlifyDesk Modèles d'emails" #: includes/class-nexlifydesk-admin.php:979 msgid "New Ticket" msgstr "Nouveau billet" #: includes/class-nexlifydesk-admin.php:993 #: includes/class-nexlifydesk-admin.php:1011 #: includes/class-nexlifydesk-admin.php:1029 #: includes/class-nexlifydesk-admin.php:1047 msgid "Preview" msgstr "Avant-première" #: includes/class-nexlifydesk-admin.php:997 msgid "New Reply" msgstr "Nouvelle réponse" #: includes/class-nexlifydesk-admin.php:1015 msgid "Status Changed" msgstr "Statut modifié" #: includes/class-nexlifydesk-admin.php:1033 msgid "SLA Breach" msgstr "Violation de l'accord de niveau de service" #: includes/class-nexlifydesk-admin.php:1052 msgid "Save Templates" msgstr "Sauvegarder les modèles" #: includes/class-nexlifydesk-admin.php:1056 msgid "Available Placeholders" msgstr "Placeholders disponibles" #: includes/class-nexlifydesk-admin.php:1059 msgid "Ticket Subject" msgstr "Objet du billet" #: includes/class-nexlifydesk-admin.php:1060 msgid "Ticket Message" msgstr "Message du ticket" #: includes/class-nexlifydesk-admin.php:1061 msgid "User Name" msgstr "Nom de l'utilisateur" #: includes/class-nexlifydesk-admin.php:1062 msgid "User Email" msgstr "Courriel de l'utilisateur" #: includes/class-nexlifydesk-admin.php:1063 msgid "Ticket Status" msgstr "Statut du ticket" #: includes/class-nexlifydesk-admin.php:1064 msgid "Ticket Priority" msgstr "Priorité aux billets" #: includes/class-nexlifydesk-admin.php:1065 msgid "Ticket Category" msgstr "Catégorie de billets" #: includes/class-nexlifydesk-admin.php:1066 msgid "Created Date/Time" msgstr "Date/heure de création" #: includes/class-nexlifydesk-admin.php:1067 msgid "Last Updated Date/Time" msgstr "Date et heure de la dernière mise à jour" #: includes/class-nexlifydesk-admin.php:1068 msgid "Reply Message (for reply emails)" msgstr "Message de réponse (pour les courriels de réponse)" #: includes/class-nexlifydesk-admin.php:1069 msgid "Reply Author Name (for reply emails)" msgstr "Nom de l'auteur de la réponse (pour les courriels de réponse)" #: includes/class-nexlifydesk-admin.php:1070 msgid "Direct link to the ticket conversation" msgstr "Lien direct vers la conversation sur le billet" #: includes/class-nexlifydesk-admin.php:1071 msgid "Direct link to the ticket in the admin area (for agents/admins)" msgstr "" "Lien direct vers le ticket dans la zone d'administration (pour les " "agents/administrateurs)" #: includes/class-nexlifydesk-admin.php:1073 msgid "" "Copy and paste these placeholders into your templates. They will be replaced " "with real ticket data." msgstr "" "Copiez et collez ces espaces réservés dans vos modèles. Ils seront remplacés " "par les données réelles du ticket." #: includes/class-nexlifydesk-admin.php:1084 msgid "Too many attempts. Please try again later." msgstr "Trop de tentatives. Veuillez réessayer plus tard." #: includes/class-nexlifydesk-admin.php:1112 msgid "NexlifyDesk Data Warning:" msgstr "Avertissement sur les données de NexlifyDesk :" #: includes/class-nexlifydesk-admin.php:1113 msgid "" "Data retention is currently disabled. All tickets and customer data will be " "permanently deleted if you uninstall the plugin." msgstr "" "La conservation des données est actuellement désactivée. Tous les tickets et " "les données des clients seront définitivement supprimés si vous désinstallez " "le plugin." #: includes/class-nexlifydesk-admin.php:1115 msgid "Review Settings" msgstr "Paramètres de révision" #: includes/class-nexlifydesk-admin.php:1125 nexlifydesk.php:438 msgid "You do not have permission to perform this action." msgstr "Vous n'êtes pas autorisé à effectuer cette action." #: includes/class-nexlifydesk-admin.php:1216 msgid "WooCommerce is required for this feature." msgstr "WooCommerce est nécessaire pour cette fonctionnalité." #: includes/class-nexlifydesk-admin.php:1220 msgid "You do not have permission to view this page." msgstr "Vous n'êtes pas autorisé à consulter cette page." #: includes/class-nexlifydesk-admin.php:1245 msgid "Order Search" msgstr "Recherche de commande" #: includes/class-nexlifydesk-admin.php:1250 msgid "Enter Order ID" msgstr "Saisir l'identifiant de l'ordre" #: includes/class-nexlifydesk-admin.php:1252 #: includes/class-nexlifydesk-admin.php:1254 msgid "Search" msgstr "Recherche" #: includes/class-nexlifydesk-admin.php:1256 msgid "Reset" msgstr "Remise à zéro" #: includes/class-nexlifydesk-admin.php:1260 msgid "No order found with ID #" msgstr "Aucune commande n'a été trouvée avec le numéro d'identification" #: includes/class-nexlifydesk-admin.php:1263 msgid "Order" msgstr "Commande" #: includes/class-nexlifydesk-admin.php:1264 #: includes/class-nexlifydesk-users.php:53 #: templates/frontend/ticket-single.php:182 msgid "Customer" msgstr "Client" #: includes/class-nexlifydesk-admin.php:1265 #: templates/admin/ticket-single.php:187 #: templates/frontend/ticket-single.php:186 msgid "Email" msgstr "Courriel" #: includes/class-nexlifydesk-admin.php:1266 msgid "Phone" msgstr "Téléphone" #: includes/class-nexlifydesk-admin.php:1267 msgid "Total" msgstr "Total" #: includes/class-nexlifydesk-admin.php:1269 msgid "Date" msgstr "Date" #: includes/class-nexlifydesk-admin.php:1270 msgid "Items" msgstr "Articles" #: includes/class-nexlifydesk-admin.php:1289 msgid "Please enter an Order ID to search." msgstr "Veuillez saisir un numéro d'ordre pour effectuer la recherche." #: includes/class-nexlifydesk-ajax.php:29 msgid "You must be logged in to submit a ticket." msgstr "Vous devez être connecté pour soumettre un ticket." #: includes/class-nexlifydesk-ajax.php:33 #: includes/class-nexlifydesk-tickets.php:32 msgid "Subject and message are required." msgstr "L'objet et le message sont obligatoires." #: includes/class-nexlifydesk-ajax.php:102 msgid "" "We found a similar ticket from you. Your message has been added to the " "existing ticket." msgstr "" "Nous avons trouvé un ticket similaire de votre part. Votre message a été " "ajouté au ticket existant." #: includes/class-nexlifydesk-ajax.php:115 msgid "Ticket submitted successfully!" msgstr "Ticket soumis avec succès !" #: includes/class-nexlifydesk-ajax.php:126 msgid "You must be logged in to reply." msgstr "Vous devez être connecté pour répondre." #: includes/class-nexlifydesk-ajax.php:130 #: includes/class-nexlifydesk-ajax.php:249 #: includes/class-nexlifydesk-ajax.php:291 msgid "Missing required fields." msgstr "Champs obligatoires manquants." #: includes/class-nexlifydesk-ajax.php:154 nexlifydesk.php:232 #: nexlifydesk.php:428 msgid "" "This ticket is closed. Please create a new ticket for further assistance." msgstr "" "Ce ticket est fermé. Veuillez créer un nouveau ticket pour obtenir de l'aide." #: includes/class-nexlifydesk-ajax.php:228 msgid "Reply added successfully!" msgstr "Réponse ajoutée avec succès !" #: includes/class-nexlifydesk-ajax.php:240 msgid "You must be logged in to add a note." msgstr "Vous devez être connecté pour ajouter une note." #: includes/class-nexlifydesk-ajax.php:245 msgid "You do not have permission to add internal notes." msgstr "Vous n'êtes pas autorisé à ajouter des notes internes." #: includes/class-nexlifydesk-ajax.php:277 msgid "Internal note added successfully!" msgstr "Note interne ajoutée avec succès !" #: includes/class-nexlifydesk-ajax.php:287 msgid "You must be logged in to update ticket status." msgstr "Vous devez être connecté pour mettre à jour le statut du ticket." #: includes/class-nexlifydesk-ajax.php:300 msgid "Only administrators can change the status of closed tickets." msgstr "" "Seuls les administrateurs peuvent modifier le statut des tickets fermés." #: includes/class-nexlifydesk-ajax.php:306 msgid "You do not have permission to update this ticket status." msgstr "Vous n'avez pas la permission de mettre à jour le statut de ce ticket." #: includes/class-nexlifydesk-ajax.php:311 msgid "Invalid ticket status." msgstr "Statut du ticket invalide." #: includes/class-nexlifydesk-ajax.php:317 msgid "Ticket status updated!" msgstr "Statut du billet mis à jour !" #: includes/class-nexlifydesk-ajax.php:319 msgid "Could not update ticket status." msgstr "Impossible de mettre à jour le statut du ticket." #: includes/class-nexlifydesk-ajax.php:327 msgid "You must be logged in to upload files." msgstr "Vous devez être connecté pour télécharger des fichiers." #: includes/class-nexlifydesk-ajax.php:331 msgid "No file uploaded or invalid file format." msgstr "Aucun fichier téléchargé ou format de fichier non valide." #: includes/class-nexlifydesk-ajax.php:343 msgid "File upload error occurred." msgstr "Une erreur de téléchargement de fichier s'est produite." #: includes/class-nexlifydesk-ajax.php:347 msgid "Invalid file upload." msgstr "Chargement de fichier non valide." #: includes/class-nexlifydesk-ajax.php:354 msgid "" "File type not allowed. Only JPG, JPEG, PNG, and PDF files are permitted." msgstr "" "Type de fichier non autorisé. Seuls les fichiers JPG, JPEG, PNG et PDF sont " "autorisés." #: includes/class-nexlifydesk-ajax.php:376 msgid "File content does not match file extension." msgstr "Le contenu du fichier ne correspond pas à son extension." #. translators: %d: Maximum file size in megabytes #: includes/class-nexlifydesk-ajax.php:386 #, php-format msgid "File size exceeds maximum limit of %dMB." msgstr "La taille du fichier dépasse la limite maximale de %dMB." #: includes/class-nexlifydesk-ajax.php:413 msgid "Could not upload file." msgstr "Impossible de télécharger le fichier." #: includes/class-nexlifydesk-ajax.php:422 msgid "You do not have permission to view tickets." msgstr "Vous n'avez pas l'autorisation de consulter les billets." #: includes/class-nexlifydesk-ajax.php:528 #: includes/class-nexlifydesk-ajax.php:530 templates/admin/ticket-single.php:44 msgid "Unassigned" msgstr "Non attribué" #: includes/class-nexlifydesk-ajax.php:542 msgid "Error loading tickets. Please try again or contact support." msgstr "" "Erreur de chargement des tickets. Veuillez réessayer ou contacter le support." #: includes/class-nexlifydesk-ajax.php:553 msgid "You do not have permission to assign tickets." msgstr "Vous n'avez pas le droit d'attribuer des tickets." #: includes/class-nexlifydesk-ajax.php:557 msgid "Missing required parameters." msgstr "Paramètres requis manquants." #: includes/class-nexlifydesk-ajax.php:564 msgid "Invalid ticket ID or user ID." msgstr "ID de ticket ou ID d'utilisateur invalide." #: includes/class-nexlifydesk-ajax.php:610 msgid "Could not assign ticket." msgstr "Impossible d'attribuer un ticket." #: includes/class-nexlifydesk-ajax.php:618 msgid "You do not have permission to add categories." msgstr "Vous n'avez pas le droit d'ajouter des catégories." #: includes/class-nexlifydesk-ajax.php:683 msgid "You do not have permission to delete categories." msgstr "Vous n'êtes pas autorisé à supprimer des catégories." #: includes/class-nexlifydesk-ajax.php:687 msgid "Category ID is required." msgstr "L'identifiant de la catégorie est obligatoire." #: includes/class-nexlifydesk-ajax.php:695 msgid "Invalid category ID." msgstr "ID de catégorie non valide." #: includes/class-nexlifydesk-ajax.php:709 msgid "Category deleted successfully!" msgstr "Catégorie supprimée avec succès !" #: includes/class-nexlifydesk-ajax.php:711 msgid "Could not delete category." msgstr "Impossible de supprimer la catégorie." #. translators: 1: Ticket ID (e.g., T1005), 2: Ticket subject #: includes/class-nexlifydesk-reports.php:234 #, php-format msgid "New ticket #%1$s: %2$s" msgstr "Nouveau ticket #%1$s : %2$s" #. translators: 1: User display name, 2: Ticket ID (e.g., T1005) #: includes/class-nexlifydesk-reports.php:256 #, php-format msgid "%1$s replied to ticket #%2$s" msgstr "%1$s a répondu au ticket #%2$s" #: includes/class-nexlifydesk-shortcodes.php:50 msgid "Single ticket template not found." msgstr "Le modèle de billet unique n'a pas été trouvé." #: includes/class-nexlifydesk-shortcodes.php:62 msgid "Ticket list template not found." msgstr "Le modèle de liste de tickets n'a pas été trouvé." #: includes/class-nexlifydesk-tickets.php:88 msgid "Could not create ticket." msgstr "Impossible de créer un ticket." #: includes/class-nexlifydesk-tickets.php:256 msgid "Message is required." msgstr "Le message est obligatoire." #: includes/class-nexlifydesk-tickets.php:275 msgid "Could not add reply." msgstr "Impossible d'ajouter une réponse." #. translators: %s: Ticket ID. #: includes/class-nexlifydesk-tickets.php:623 #, php-format msgid "New Support Ticket #%s" msgstr "Nouveau ticket d'assistance #%s" #. translators: %s: Ticket ID. #: includes/class-nexlifydesk-tickets.php:677 #, php-format msgid "New Reply to Ticket #%s" msgstr "Nouvelle réponse au ticket #%s" #. translators: %s: Ticket ID. #: includes/class-nexlifydesk-tickets.php:708 #, php-format msgid "Ticket #%s Status Changed" msgstr "Ticket #%s Statut modifié" #. translators: %s: Ticket ID. #: includes/class-nexlifydesk-tickets.php:723 #, php-format msgid "SLA Breach: Ticket #%s" msgstr "Violation de l'accord de niveau de service (SLA) : Ticket #%s" #. translators: 1: New assignee display name, 2: Assignee type (agent or administrator) #: includes/class-nexlifydesk-tickets.php:983 #, php-format msgid "" "Ticket automatically reassigned to %1$s (%2$s) due to previous agent being " "unavailable." msgstr "" "Ticket automatiquement réassigné à %1$s (%2$s) en raison de " "l'indisponibilité de l'agent précédent." #: includes/class-nexlifydesk-users.php:30 msgid "NexlifyDesk Agent" msgstr "NexlifyDesk Agent" #: includes/class-nexlifydesk-users.php:78 msgid "NexlifyDesk Agent Position" msgstr "Poste d'agent NexlifyDesk" #: includes/class-nexlifydesk-users.php:82 msgid "Assigned Position" msgstr "Poste attribué" #: includes/class-nexlifydesk-users.php:92 msgid "Assign a predefined position to this agent." msgstr "Attribuer un poste prédéfini à cet agent." #: includes/class-nexlifydesk-users.php:114 msgid "Security verification failed." msgstr "La vérification de sécurité a échoué." #: includes/class-nexlifydesk-users.php:226 msgid "Permission denied." msgstr "Permission refusée." #: includes/class-nexlifydesk-users.php:231 msgid "Orphaned tickets have been reassigned." msgstr "Les billets orphelins ont été réaffectés." #: includes/nexlifydesk-functions.php:11 templates/admin/ticket-single.php:25 #: templates/admin/tickets-list.php:57 msgid "Open" msgstr "Ouvrir" #: includes/nexlifydesk-functions.php:12 templates/admin/ticket-single.php:27 msgid "Pending" msgstr "En attente" #: includes/nexlifydesk-functions.php:13 templates/admin/ticket-single.php:28 #: templates/admin/tickets-list.php:59 msgid "Resolved" msgstr "Résolu" #: includes/nexlifydesk-functions.php:14 templates/admin/reports.php:106 #: templates/admin/ticket-single.php:29 templates/admin/tickets-list.php:60 msgid "Closed" msgstr "Fermé" #: nexlifydesk.php:158 msgid "" "This ticket was automatically closed after being resolved for 48 hours with " "no activity." msgstr "" "Ce ticket a été automatiquement fermé après avoir été résolu pendant 48 " "heures sans activité." #: nexlifydesk.php:220 nexlifydesk.php:416 msgid "Uploading..." msgstr "Téléchargement..." #: nexlifydesk.php:223 nexlifydesk.php:419 msgid "Submitting..." msgstr "Soumettre..." #: nexlifydesk.php:224 nexlifydesk.php:420 #: templates/frontend/ticket-form.php:120 msgid "Submit Ticket" msgstr "Soumettre un billet" #: nexlifydesk.php:225 nexlifydesk.php:421 msgid "An error occurred. Please try again." msgstr "Une erreur s'est produite. Veuillez réessayer." #: nexlifydesk.php:226 nexlifydesk.php:422 msgid "Adding..." msgstr "Ajouter..." #: nexlifydesk.php:228 nexlifydesk.php:424 msgid "Add Reply" msgstr "Ajouter une réponse" #: nexlifydesk.php:229 nexlifydesk.php:425 #: templates/admin/ticket-single.php:101 msgid "Add Note" msgstr "Ajouter une note" #: nexlifydesk.php:231 nexlifydesk.php:427 #: templates/frontend/ticket-single.php:164 msgid "Create New Ticket" msgstr "Créer un nouveau ticket" #: nexlifydesk.php:233 nexlifydesk.php:377 nexlifydesk.php:429 msgid "Status updated successfully!" msgstr "Statut mis à jour avec succès !" #: nexlifydesk.php:366 msgid "Invalid request." msgstr "Demande non valide." #: nexlifydesk.php:371 msgid "Invalid status." msgstr "Statut non valide." #: nexlifydesk.php:379 msgid "Failed to update status." msgstr "Échec de la mise à jour de l'état." #. translators: %d: Number of tickets purged. #: nexlifydesk.php:466 #, php-format msgid "Purged %d tickets older than 1 year." msgstr "Purge de %d tickets datant de plus d'un an." #: nexlifydesk.php:468 msgid "No tickets older than 1 year found." msgstr "Aucun billet datant de plus d'un an n'a été trouvé." #: nexlifydesk.php:472 msgid "Purged orphaned attachments." msgstr "Purge des pièces jointes orphelines." #: templates/admin/reports.php:17 msgid "Performance analytics and support metrics" msgstr "Analyse des performances et mesures de soutien" #: templates/admin/reports.php:24 msgid "Last 7 Days" msgstr "7 derniers jours" #: templates/admin/reports.php:25 msgid "Last 30 Days" msgstr "30 derniers jours" #: templates/admin/reports.php:26 msgid "Last 90 Days" msgstr "90 derniers jours" #: templates/admin/reports.php:27 msgid "Last Year" msgstr "L'année dernière" #: templates/admin/reports.php:34 msgid "Total Tickets" msgstr "Total des billets" #: templates/admin/reports.php:36 templates/admin/reports.php:41 #: templates/admin/reports.php:46 templates/admin/reports.php:51 msgid "from last period" msgstr "de la période précédente" #: templates/admin/reports.php:39 msgid "Active Tickets" msgstr "Billets actifs" #: templates/admin/reports.php:44 msgid "Closed Tickets" msgstr "Billets fermés" #: templates/admin/reports.php:49 templates/admin/tickets-list.php:45 msgid "Avg Response Time" msgstr "Temps de réponse moyen" #: templates/admin/reports.php:59 msgid "Ticket Status Distribution" msgstr "Distribution de l'état des tickets" #: templates/admin/reports.php:75 msgid "Priority Distribution" msgstr "Distribution prioritaire" #: templates/admin/reports.php:91 msgid "Tickets This Month" msgstr "Billets ce mois-ci" #: templates/admin/reports.php:100 msgid "Agent Performance" msgstr "Performance des agents" #: templates/admin/reports.php:104 msgid "Agent" msgstr "Agent" #: templates/admin/reports.php:105 msgid "Assigned" msgstr "Attribué" #: templates/admin/reports.php:107 msgid "Response Rate" msgstr "Taux de réponse" #: templates/admin/reports.php:108 msgid "Avg Response" msgstr "Réponse moyenne" #: templates/admin/reports.php:127 msgid "Recent Activity" msgstr "Activité récente" #: templates/admin/settings.php:56 msgid "General Settings" msgstr "Paramètres généraux" #: templates/admin/settings.php:59 msgid "Enable Email Notifications" msgstr "Activer les notifications par courrier électronique" #: templates/admin/settings.php:62 msgid "Send email notifications for new tickets, replies, and status changes." msgstr "" "Envoyez des notifications par courrier électronique pour les nouveaux " "tickets, les réponses et les changements d'état." #: templates/admin/settings.php:66 msgid "Default Priority" msgstr "Priorité par défaut" #: templates/admin/settings.php:69 templates/admin/ticket-single.php:35 #: templates/admin/tickets-list.php:67 templates/frontend/ticket-form.php:75 msgid "Low" msgstr "Faible" #: templates/admin/settings.php:70 templates/admin/ticket-single.php:36 #: templates/admin/tickets-list.php:66 templates/frontend/ticket-form.php:76 msgid "Medium" msgstr "Moyen" #: templates/admin/settings.php:71 templates/admin/ticket-single.php:37 #: templates/admin/tickets-list.php:65 templates/frontend/ticket-form.php:77 msgid "High" msgstr "Haut" #: templates/admin/settings.php:72 templates/admin/ticket-single.php:38 #: templates/frontend/ticket-form.php:78 msgid "Urgent" msgstr "Urgent" #: templates/admin/settings.php:74 msgid "Default priority for new tickets." msgstr "Priorité par défaut pour les nouveaux tickets." #: templates/admin/settings.php:78 msgid "Auto-Assign Tickets" msgstr "Attribution automatique des billets" #: templates/admin/settings.php:81 msgid "Automatically assign new tickets to available support agents." msgstr "" "Assigner automatiquement les nouveaux tickets aux agents d'assistance " "disponibles." #: templates/admin/settings.php:85 msgid "Ticket List Page" msgstr "Page de la liste des billets" #: templates/admin/settings.php:88 templates/admin/settings.php:108 msgid "Select a page" msgstr "Sélectionner une page" #: templates/admin/settings.php:98 templates/admin/settings.php:118 msgid "No pages available" msgstr "Pas de pages disponibles" #: templates/admin/settings.php:101 msgid "" "Select the page where the ticket list shortcode [nexlifydesk_ticket_list] is " "embedded." msgstr "" "Sélectionnez la page où le shortcode [nexlifydesk_ticket_list] est intégré." #: templates/admin/settings.php:105 msgid "Ticket Form Page" msgstr "Page du formulaire de billetterie" #: templates/admin/settings.php:121 msgid "" "Select the page where the ticket form shortcode [nexlifydesk_ticket_form] is " "embedded." msgstr "" "Sélectionnez la page où le shortcode [nexlifydesk_ticket_form] est intégré." #: templates/admin/settings.php:125 msgid "Send Status Change Notification" msgstr "Envoi d'une notification de changement de statut" #: templates/admin/settings.php:128 msgid "Send an email notification to the user when the ticket status changes." msgstr "" "Envoyer une notification par courriel à l'utilisateur lorsque le statut du " "ticket change." #: templates/admin/settings.php:132 msgid "Ticket ID Prefix" msgstr "Préfixe de l'ID du billet" #: templates/admin/settings.php:135 msgid "Prefix for ticket IDs (e.g., T, #, TKT-)." msgstr "Préfixe pour les identifiants de billets (par exemple, T, #, TKT-)." #: templates/admin/settings.php:139 msgid "Ticket ID Start Number" msgstr "Numéro d'identification du billet Numéro de départ" #: templates/admin/settings.php:142 msgid "" "The number to start ticket IDs from (e.g., 1001). Only used if no tickets " "exist yet." msgstr "" "Le numéro à partir duquel les ID de tickets doivent commencer (par exemple, " "1001). Il n'est utilisé que si aucun ticket n'existe encore." #: templates/admin/settings.php:146 msgid "Data Retention on Uninstall" msgstr "Conservation des données lors de la désinstallation" #: templates/admin/settings.php:149 msgid "Keep all tickets and data when plugin is uninstalled" msgstr "" "Conserver tous les tickets et les données lorsque le plugin est désinstallé" #: templates/admin/settings.php:151 msgid "Recommended: Keep enabled" msgstr "Recommandé : Maintenir activé" #: templates/admin/settings.php:152 msgid "" "When enabled, all tickets, replies, attachments, and customer data will be " "preserved even after plugin deletion. Disable only if you want to completely " "remove all plugin data during uninstall." msgstr "" "Lorsque cette option est activée, tous les tickets, les réponses, les pièces " "jointes et les données des clients seront conservés même après la " "suppression du plugin. Ne désactivez cette option que si vous souhaitez " "supprimer complètement toutes les données du plugin lors de la " "désinstallation." #: templates/admin/settings.php:156 msgid "" "Warning: Unchecking this option will permanently delete ALL ticket data when " "the plugin is uninstalled!" msgstr "" "Attention : Décocher cette option supprimera définitivement TOUTES les " "données des tickets lorsque le plugin sera désinstallé !" #: templates/admin/settings.php:159 msgid "" "This includes: All tickets, customer replies, agent responses, attachments, " "categories, and support history." msgstr "" "Cela comprend : Tous les tickets, les réponses des clients, les réponses des " "agents, les pièces jointes, les catégories et l'historique de l'assistance." #: templates/admin/settings.php:166 msgid "File Upload Settings" msgstr "Paramètres de téléchargement de fichiers" #: templates/admin/settings.php:169 msgid "Allowed File Types" msgstr "Types de fichiers autorisés" #: templates/admin/settings.php:172 msgid "Comma-separated list of allowed file extensions (e.g., jpg,png,pdf)." msgstr "" "Liste d'extensions de fichiers autorisées, séparées par des virgules (par " "exemple, jpg,png,pdf)." #: templates/admin/settings.php:176 msgid "Maximum File Size (MB)" msgstr "Taille maximale du fichier (MB)" #: templates/admin/settings.php:179 msgid "Maximum size for uploaded files in megabytes." msgstr "Taille maximale des fichiers téléchargés en mégaoctets." #: templates/admin/settings.php:184 msgid "SLA Settings" msgstr "Paramètres de l'ANS" #: templates/admin/settings.php:187 msgid "SLA Response Time (Hours)" msgstr "Temps de réponse de l'ANS (heures)" #: templates/admin/settings.php:190 msgid "Expected response time for tickets (in hours)." msgstr "Temps de réponse prévu pour les tickets (en heures)." #: templates/admin/settings.php:194 msgid "Default Category" msgstr "Catégorie par défaut" #: templates/admin/settings.php:206 msgid "No categories available" msgstr "Aucune catégorie disponible" #: templates/admin/settings.php:209 msgid "Default category for new tickets." msgstr "Catégorie par défaut pour les nouveaux tickets." #: templates/admin/settings.php:214 msgid "Duplicate Detection Settings" msgstr "Paramètres de détection des doublons" #: templates/admin/settings.php:217 msgid "Enable Duplicate Detection" msgstr "Activer la détection des doublons" #: templates/admin/settings.php:220 msgid "" "Automatically check for duplicate tickets and add new messages as replies to " "existing tickets." msgstr "" "Vérifier automatiquement s'il y a des doublons et ajouter les nouveaux " "messages comme réponses aux tickets existants." #: templates/admin/settings.php:224 msgid "Similarity Threshold (%)" msgstr "Seuil de similarité (%)" #: templates/admin/settings.php:227 msgid "" "Percentage of keyword similarity required to consider a ticket as duplicate " "(50-100%)." msgstr "" "Pourcentage de similarité des mots-clés requis pour considérer un ticket " "comme dupliqué (50-100%)." #: templates/admin/settings.php:232 msgid "Data Management" msgstr "Gestion des données" #: templates/admin/settings.php:235 templates/admin/settings.php:238 msgid "Purge Data" msgstr "Purger les données" #: templates/admin/settings.php:237 msgid "" "Remove old or unnecessary data to free up space and improve performance." msgstr "" "Supprimez les données anciennes ou inutiles pour libérer de l'espace et " "améliorer les performances." #: templates/admin/settings.php:245 msgid "Save Settings" msgstr "Sauvegarder les paramètres" #: templates/admin/ticket-single.php:26 templates/admin/tickets-list.php:37 #: templates/admin/tickets-list.php:58 msgid "In Progress" msgstr "En cours" #: templates/admin/ticket-single.php:33 templates/frontend/ticket-form.php:71 msgid "Priority" msgstr "Priorité" #: templates/admin/ticket-single.php:42 msgid "Assignee" msgstr "Cessionnaire" #: templates/admin/ticket-single.php:58 msgid "Tags" msgstr "Tags" #: templates/admin/ticket-single.php:60 msgid "N/A" msgstr "N/A" #. translators: 1: requester name, 2: date and time #: templates/admin/ticket-single.php:71 #, php-format msgid "Requested by %1$s on %2$s" msgstr "Demandé par %1$s le %2$s" #: templates/admin/ticket-single.php:78 msgid "Reply" msgstr "Répondre" #: templates/admin/ticket-single.php:79 msgid "Add Internal Note" msgstr "Ajouter une note interne" #: templates/admin/ticket-single.php:84 msgid "Type your public reply here..." msgstr "Tapez votre réponse publique ici..." #: templates/admin/ticket-single.php:86 msgid "Send Reply" msgstr "Envoyer la réponse" #: templates/admin/ticket-single.php:87 msgid "Attach File" msgstr "Joindre un fichier" #: templates/admin/ticket-single.php:99 msgid "Type your internal note here... (not visible to customer)" msgstr "Tapez ici votre note interne... (non visible par le client)" #: templates/admin/ticket-single.php:150 msgid "Internal Note" msgstr "Note interne" #: templates/admin/ticket-single.php:172 msgid "About Customer" msgstr "À propos du client" #: templates/admin/ticket-single.php:176 msgid "View Profile" msgstr "Voir le profil" #: templates/admin/ticket-single.php:180 #: templates/frontend/ticket-single.php:172 msgid "Ticket Details" msgstr "Détails du billet" #: templates/admin/ticket-single.php:181 msgid "ID:" msgstr "ID :" #: templates/admin/ticket-single.php:182 msgid "Created:" msgstr "Créé :" #: templates/admin/ticket-single.php:183 msgid "Channel:" msgstr "Chaîne :" #: templates/admin/ticket-single.php:185 msgid "Web" msgstr "Web" #: templates/admin/ticket-single.php:186 msgid "Chatbot" msgstr "Chatbot" #: templates/admin/ticket-single.php:195 templates/frontend/ticket-form.php:85 #: templates/frontend/ticket-single.php:137 msgid "Attachments" msgstr "Pièces jointes" #: templates/admin/ticket-single.php:204 msgid "No attachments found." msgstr "Aucune pièce jointe n'a été trouvée." #: templates/admin/tickets-list.php:19 msgid "Support Tickets" msgstr "Tickets de soutien" #: templates/admin/tickets-list.php:20 msgid "Manage and track customer support requests" msgstr "Gérer et suivre les demandes d'assistance des clients" #: templates/admin/tickets-list.php:33 msgid "Open Tickets" msgstr "Billets ouverts" #: templates/admin/tickets-list.php:41 msgid "Resolved This Month" msgstr "Résolu ce mois-ci" #: templates/admin/tickets-list.php:52 msgid "Search tickets..." msgstr "Recherche de billets..." #: templates/admin/tickets-list.php:56 msgid "All Statuses" msgstr "Tous les statuts" #: templates/admin/tickets-list.php:64 msgid "All Priorities" msgstr "Toutes les priorités" #: templates/admin/tickets-list.php:71 msgid "Reassign Orphaned Tickets" msgstr "Réassigner les billets orphelins" #: templates/frontend/partials/single-reply.php:16 #: templates/frontend/partials/single-reply.php:34 msgid "Unknown" msgstr "Inconnu" #: templates/frontend/ticket-form.php:17 msgid "Get Support" msgstr "Obtenir de l'aide" #: templates/frontend/ticket-form.php:18 msgid "We're here to help you resolve any issues quickly" msgstr "Nous sommes là pour vous aider à résoudre rapidement tout problème" #: templates/frontend/ticket-form.php:33 msgid "Brief description of your issue" msgstr "Brève description de votre problème" #: templates/frontend/ticket-form.php:38 msgid "Message" msgstr "Message" #: templates/frontend/ticket-form.php:44 msgid "Please describe your issue in detail..." msgstr "Veuillez décrire votre problème en détail..." #: templates/frontend/ticket-form.php:50 #: templates/frontend/ticket-single.php:190 msgid "Category" msgstr "Catégorie" #: templates/frontend/ticket-form.php:54 msgid "Select category" msgstr "Sélectionner une catégorie" #: templates/frontend/ticket-form.php:64 msgid "General Support" msgstr "Soutien général" #: templates/frontend/ticket-form.php:97 msgid "Click to upload files" msgstr "Cliquez pour télécharger des fichiers" #: templates/frontend/ticket-form.php:99 msgid "or drag and drop files here" msgstr "ou glisser-déposer des fichiers ici" #. translators: 1: Maximum file size in MB, 2: Allowed file types (comma separated) #: templates/frontend/ticket-form.php:107 #, php-format msgid "Max size: %1$sMB. Allowed types: %2$s" msgstr "Taille maximale : %1$sMB. Types autorisés : %2$s" #: templates/frontend/ticket-form.php:128 msgid "Login Required" msgstr "Connexion requise" #: templates/frontend/ticket-form.php:129 msgid "Please log in to submit a support ticket." msgstr "Veuillez vous connecter pour soumettre un ticket d'assistance." #: templates/frontend/ticket-form.php:133 #: templates/frontend/ticket-single.php:22 msgid "Log In" msgstr "Se connecter" #: templates/frontend/ticket-form.php:137 #: templates/frontend/ticket-single.php:24 msgid "Register" msgstr "Registre" #: templates/frontend/ticket-form.php:163 msgid "Ticket Submitted!" msgstr "Ticket soumis !" #. translators: %s: Ticket number #: templates/frontend/ticket-form.php:168 #, php-format msgid "Your ticket number is %s. We will be in touch shortly." msgstr "" "Votre numéro de ticket est %s. Nous vous contacterons dans les plus brefs " "délais." #: templates/frontend/ticket-form.php:176 msgid "View Your Ticket" msgstr "Voir votre billet" #: templates/frontend/ticket-list.php:19 msgid "Your Support Tickets" msgstr "Vos tickets de support" #: templates/frontend/ticket-list.php:20 msgid "View and track your support requests" msgstr "Consultez et suivez vos demandes d'assistance" #: templates/frontend/ticket-list.php:24 msgid "Submit New Ticket" msgstr "Soumettre un nouveau ticket" #: templates/frontend/ticket-list.php:32 msgid "No tickets found" msgstr "Aucun billet trouvé" #: templates/frontend/ticket-list.php:33 msgid "You haven't submitted any support tickets yet." msgstr "Vous n'avez pas encore soumis de tickets de support." #: templates/frontend/ticket-list.php:36 msgid "Submit Your First Ticket" msgstr "Soumettre votre premier ticket" #: templates/frontend/ticket-list.php:65 msgid "View Ticket" msgstr "Voir le billet" #: templates/frontend/ticket-single.php:9 msgid "Security check failed" msgstr "Échec du contrôle de sécurité" #: templates/frontend/ticket-single.php:20 msgid "Please log in to view your support tickets." msgstr "Veuillez vous connecter pour consulter vos tickets d'assistance." #: templates/frontend/ticket-single.php:47 msgid "" "You are not authorized to view this ticket or the ticket does not exist." msgstr "" "Vous n'êtes pas autorisé à consulter ce billet ou le billet n'existe pas." #: templates/frontend/ticket-single.php:49 msgid "← Back to All Tickets" msgstr "← Retour à tous les billets" #: templates/frontend/ticket-single.php:73 msgid "Your ticket has been submitted successfully!" msgstr "Votre ticket a été soumis avec succès !" #: templates/frontend/ticket-single.php:77 msgid "" "We found a similar ticket from you. Your message has been added to this " "existing ticket below." msgstr "" "Nous avons trouvé un ticket similaire de votre part. Votre message a été " "ajouté à ce ticket existant ci-dessous." #: templates/frontend/ticket-single.php:114 msgid "Conversation" msgstr "Conversation" #: templates/frontend/ticket-single.php:133 msgid "Your Reply" msgstr "Votre réponse" #. translators: 1: Maximum file size in MB, 2: Allowed file types (comma separated) #: templates/frontend/ticket-single.php:145 #, php-format msgid "Max file size: %1$sMB. Allowed types: %2$s" msgstr "Taille maximale du fichier : %1$sMB. Types autorisés : %2$s" #: templates/frontend/ticket-single.php:153 msgid "Reply to Ticket" msgstr "Réponse au billet" #: templates/frontend/ticket-single.php:159 msgid "" "This ticket is closed. If you need further assistance, please open a new " "ticket." msgstr "" "Ce ticket est fermé. Si vous avez besoin d'aide supplémentaire, veuillez " "ouvrir un nouveau ticket." #: templates/frontend/ticket-single.php:178 msgid "Last Updated" msgstr "Dernière mise à jour" #: templates/frontend/ticket-single.php:179 msgid "ago" msgstr "il y a" #: templates/frontend/ticket-single.php:194 msgid "Assigned Agent" msgstr "Agent assigné" #: templates/frontend/ticket-single.php:198 msgid "← All Tickets" msgstr "← Tous les billets"