# Copyright (C) 2025 NexlifyLabs # This file is distributed under the GPL-2.0+. msgid "" msgstr "" "Project-Id-Version: NexlifyDesk 1.0.1\n" "Report-Msgid-Bugs-To: https://wordpress.org/support/plugin/nexlifydesk\n" "Last-Translator: TeeJay \n" "Language-Team: Spanish (Spain)\n" "MIME-Version: 1.0\n" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: 8bit\n" "POT-Creation-Date: 2025-07-08T08:05:23+02:00\n" "PO-Revision-Date: 2025-07-08 06:40+0000\n" "X-Generator: WP-CLI 2.12.0\n" "X-Domain: nexlifydesk\n" "Language: es-ES\n" #. Plugin Name of the plugin #: nexlifydesk.php includes/class-nexlifydesk-admin.php:23 #: templates/admin/reports.php:13 msgid "NexlifyDesk" msgstr "NexlifyDesk" #. Description of the plugin #: nexlifydesk.php msgid "A complete support ticketing system for WordPress." msgstr "Un completo sistema de tickets de soporte para WordPress." #. Author of the plugin #: nexlifydesk.php msgid "NexlifyLabs" msgstr "NexlifyLabs" #. Author URI of the plugin #: nexlifydesk.php msgid "https://nexlifylabs.com" msgstr "https://nexlifylabs.com" #: includes/class-nexlifydesk-admin.php:22 msgid "NexlifyDesk Tickets" msgstr "Entradas NexlifyDesk" #: includes/class-nexlifydesk-admin.php:34 #: includes/class-nexlifydesk-admin.php:35 msgid "All Tickets" msgstr "Todas las entradas" #: includes/class-nexlifydesk-admin.php:44 #: includes/class-nexlifydesk-admin.php:326 msgid "Ticket Categories" msgstr "Categorías de entradas" #: includes/class-nexlifydesk-admin.php:45 msgid "Categories" msgstr "Categorías" #: includes/class-nexlifydesk-admin.php:54 #: includes/class-nexlifydesk-admin.php:55 msgid "Settings" msgstr "Ajustes" #: includes/class-nexlifydesk-admin.php:64 #: includes/class-nexlifydesk-admin.php:65 msgid "Reports" msgstr "Informes" #: includes/class-nexlifydesk-admin.php:74 #: includes/class-nexlifydesk-admin.php:75 msgid "Order History" msgstr "Historial de pedidos" #: includes/class-nexlifydesk-admin.php:84 #: includes/class-nexlifydesk-admin.php:85 msgid "Agent Positions" msgstr "Puestos de agente" #: includes/class-nexlifydesk-admin.php:94 #: includes/class-nexlifydesk-admin.php:95 msgid "Email Templates" msgstr "Plantillas de correo electrónico" #: includes/class-nexlifydesk-admin.php:104 #: includes/class-nexlifydesk-admin.php:105 #: includes/class-nexlifydesk-admin.php:151 msgid "Support" msgstr "Ayuda" #: includes/class-nexlifydesk-admin.php:133 msgid "Support request sent successfully!" msgstr "Solicitud de asistencia enviada correctamente" #: includes/class-nexlifydesk-admin.php:135 msgid "" "Failed to send support request. Please ensure your WordPress site can send " "emails." msgstr "" "No se ha podido enviar la solicitud de asistencia. Asegúrese de que su sitio " "WordPress puede enviar correos electrónicos." #: includes/class-nexlifydesk-admin.php:138 msgid "Error: Support email function not found." msgstr "Error: No se ha encontrado la función de correo electrónico de apoyo." #: includes/class-nexlifydesk-admin.php:141 msgid "Subject and Message are required fields." msgstr "Asunto y Mensaje son campos obligatorios." #: includes/class-nexlifydesk-admin.php:144 #: includes/class-nexlifydesk-admin.php:282 msgid "Security check failed. Please try again." msgstr "Error en la comprobación de seguridad. Por favor, inténtelo de nuevo." #: includes/class-nexlifydesk-admin.php:151 msgid "Error: Support form display function not found." msgstr "" "Error: No se ha encontrado la función de visualización del formulario de " "soporte." #: includes/class-nexlifydesk-admin.php:181 #: includes/class-nexlifydesk-admin.php:617 msgid "View All Tickets" msgstr "Ver todas las entradas" #: includes/class-nexlifydesk-admin.php:182 #: includes/class-nexlifydesk-admin.php:618 msgid "Assign Tickets" msgstr "Asignar entradas" #: includes/class-nexlifydesk-admin.php:183 #: includes/class-nexlifydesk-admin.php:619 msgid "Manage Categories" msgstr "Gestionar categorías" #: includes/class-nexlifydesk-admin.php:184 #: includes/class-nexlifydesk-admin.php:620 msgid "View Reports" msgstr "Ver informes" #: includes/class-nexlifydesk-admin.php:196 #: includes/class-nexlifydesk-admin.php:661 msgid "Position Name:" msgstr "Nombre del puesto:" #: includes/class-nexlifydesk-admin.php:197 #: includes/class-nexlifydesk-admin.php:662 msgid "Position Slug (unique):" msgstr "Posición Slug (única):" #: includes/class-nexlifydesk-admin.php:198 #: includes/class-nexlifydesk-admin.php:663 msgid "Assign Capabilities:" msgstr "Asignar capacidades:" #: includes/class-nexlifydesk-admin.php:199 msgid "Save" msgstr "Guardar" #: includes/class-nexlifydesk-admin.php:200 msgid "Cancel" msgstr "Cancelar" #: includes/class-nexlifydesk-admin.php:201 msgid "Are you sure you want to delete this position?" msgstr "¿Está seguro de que desea eliminar esta posición?" #: includes/class-nexlifydesk-admin.php:202 #: includes/class-nexlifydesk-admin.php:239 templates/admin/tickets-list.php:78 msgid "Loading tickets..." msgstr "Cargando entradas..." #: includes/class-nexlifydesk-admin.php:203 #: includes/class-nexlifydesk-admin.php:238 msgid "No tickets found." msgstr "No se han encontrado entradas." #: includes/class-nexlifydesk-admin.php:204 msgid "Error loading tickets:" msgstr "Error al cargar las entradas:" #: includes/class-nexlifydesk-admin.php:205 msgid "AJAX Error loading tickets." msgstr "Error AJAX cargando tickets." #: includes/class-nexlifydesk-admin.php:206 #: includes/class-nexlifydesk-admin.php:241 #: includes/class-nexlifydesk-admin.php:1058 msgid "Ticket ID" msgstr "Identificación del billete" #: includes/class-nexlifydesk-admin.php:207 #: includes/class-nexlifydesk-admin.php:242 #: templates/frontend/ticket-form.php:26 msgid "Subject" msgstr "Asunto" #: includes/class-nexlifydesk-admin.php:208 #: includes/class-nexlifydesk-admin.php:243 #: includes/class-nexlifydesk-admin.php:1268 #: templates/admin/ticket-single.php:23 msgid "Status" msgstr "Estado" #: includes/class-nexlifydesk-admin.php:209 #: includes/class-nexlifydesk-admin.php:245 #: templates/frontend/ticket-single.php:174 msgid "Created" msgstr "Creado" #: includes/class-nexlifydesk-admin.php:210 #: includes/class-nexlifydesk-admin.php:246 #: includes/class-nexlifydesk-admin.php:349 #: includes/class-nexlifydesk-admin.php:626 msgid "Actions" msgstr "Acciones" #: includes/class-nexlifydesk-admin.php:211 #: includes/class-nexlifydesk-admin.php:247 msgid "View" msgstr "Ver" #: includes/class-nexlifydesk-admin.php:212 #: includes/class-nexlifydesk-admin.php:244 msgid "Assigned To" msgstr "Asignado a" #: includes/class-nexlifydesk-admin.php:213 #: includes/class-nexlifydesk-ajax.php:608 msgid "Ticket assigned successfully!" msgstr "Billete asignado correctamente" #: includes/class-nexlifydesk-admin.php:240 msgid "Error loading tickets." msgstr "Error al cargar las entradas." #: includes/class-nexlifydesk-admin.php:257 templates/admin/tickets-list.php:7 msgid "You do not have sufficient permissions to access this page." msgstr "No tiene permisos suficientes para acceder a esta página." #: includes/class-nexlifydesk-admin.php:268 msgid "You do not have permission to view this ticket." msgstr "No tiene permiso para ver esta entrada." #: includes/class-nexlifydesk-admin.php:275 #: includes/class-nexlifydesk-admin.php:294 #: includes/class-nexlifydesk-ajax.php:142 #: includes/class-nexlifydesk-ajax.php:259 templates/admin/ticket-single.php:7 msgid "Ticket not found." msgstr "Billete no encontrado." #: includes/class-nexlifydesk-admin.php:307 #: includes/class-nexlifydesk-admin.php:381 #: includes/class-nexlifydesk-admin.php:538 #: includes/class-nexlifydesk-admin.php:590 #: includes/class-nexlifydesk-admin.php:765 msgid "You do not have permission to access this page." msgstr "No tiene permiso para acceder a esta página." #: includes/class-nexlifydesk-admin.php:326 msgid "Add New" msgstr "Añadir nuevo" #: includes/class-nexlifydesk-admin.php:331 msgid "Category Name" msgstr "Nombre de la categoría" #: includes/class-nexlifydesk-admin.php:335 #: includes/class-nexlifydesk-admin.php:348 #: templates/frontend/ticket-single.php:98 msgid "Description" msgstr "Descripción" #: includes/class-nexlifydesk-admin.php:340 nexlifydesk.php:227 #: nexlifydesk.php:423 msgid "Add Category" msgstr "Añadir categoría" #: includes/class-nexlifydesk-admin.php:346 #: includes/class-nexlifydesk-admin.php:626 msgid "Name" msgstr "Nombre" #: includes/class-nexlifydesk-admin.php:347 #: includes/class-nexlifydesk-admin.php:626 msgid "Slug" msgstr "Babosa" #: includes/class-nexlifydesk-admin.php:359 #: includes/class-nexlifydesk-admin.php:645 msgid "Delete" msgstr "Borrar" #: includes/class-nexlifydesk-admin.php:372 msgid "NexlifyDesk Settings" msgstr "Configuración de NexlifyDesk" #: includes/class-nexlifydesk-admin.php:385 templates/admin/reports.php:16 msgid "NexlifyDesk Reports" msgstr "Informes NexlifyDesk" #: includes/class-nexlifydesk-admin.php:394 msgid "NexlifyDesk Agent Positions" msgstr "NexlifyDesk Puestos de Agente" #: includes/class-nexlifydesk-admin.php:410 #: includes/class-nexlifydesk-admin.php:465 #: includes/class-nexlifydesk-admin.php:503 #: includes/class-nexlifydesk-admin.php:542 #: includes/class-nexlifydesk-admin.php:594 #: includes/class-nexlifydesk-admin.php:730 #: includes/class-nexlifydesk-admin.php:769 msgid "Security check failed." msgstr "Comprobación de seguridad fallida." #: includes/class-nexlifydesk-admin.php:429 #: includes/class-nexlifydesk-admin.php:553 msgid "Position Name and Slug are required." msgstr "El nombre del puesto y la babosa son obligatorios." #: includes/class-nexlifydesk-admin.php:438 #: includes/class-nexlifydesk-admin.php:555 msgid "A position with this slug already exists." msgstr "Ya existe un puesto con este nombre." #: includes/class-nexlifydesk-admin.php:449 #: includes/class-nexlifydesk-admin.php:562 msgid "Agent position added successfully." msgstr "Puesto de agente añadido correctamente." #: includes/class-nexlifydesk-admin.php:477 #: includes/class-nexlifydesk-admin.php:602 msgid "Agent position deleted." msgstr "Puesto de agente suprimido." #: includes/class-nexlifydesk-admin.php:484 #: includes/class-nexlifydesk-admin.php:604 msgid "Position not found." msgstr "Posición no encontrada." #: includes/class-nexlifydesk-admin.php:525 #: includes/class-nexlifydesk-admin.php:578 msgid "Agent position updated." msgstr "Puesto de agente actualizado." #: includes/class-nexlifydesk-admin.php:623 msgid "Existing Positions" msgstr "Puestos existentes" #: includes/class-nexlifydesk-admin.php:626 msgid "Capabilities" msgstr "Capacidades" #: includes/class-nexlifydesk-admin.php:640 #: includes/class-nexlifydesk-admin.php:697 #: includes/class-nexlifydesk-admin.php:704 #: includes/class-nexlifydesk-users.php:85 msgid "None" msgstr "Ninguno" #: includes/class-nexlifydesk-admin.php:644 msgid "Edit" msgstr "Editar" #: includes/class-nexlifydesk-admin.php:652 msgid "No agent positions defined yet." msgstr "Aún no hay puestos de agente definidos." #: includes/class-nexlifydesk-admin.php:655 #: includes/class-nexlifydesk-admin.php:656 msgid "Add New Position" msgstr "Añadir nueva posición" #: includes/class-nexlifydesk-admin.php:669 msgid "Add Position" msgstr "Añadir posición" #: includes/class-nexlifydesk-admin.php:673 msgid "Assign Positions to Agents" msgstr "Asignar puestos a los agentes" #: includes/class-nexlifydesk-admin.php:683 msgid "No NexlifyDesk Agents found." msgstr "No se han encontrado agentes NexlifyDesk." #: includes/class-nexlifydesk-admin.php:692 msgid "Agent Name" msgstr "Nombre del agente" #: includes/class-nexlifydesk-admin.php:692 msgid "Current Position" msgstr "Posición actual" #: includes/class-nexlifydesk-admin.php:692 msgid "Assign Position" msgstr "Asignar posición" #: includes/class-nexlifydesk-admin.php:716 msgid "Save Agent Assignments" msgstr "Guardar asignaciones de agentes" #: includes/class-nexlifydesk-admin.php:747 #: includes/class-nexlifydesk-admin.php:785 msgid "Agent assignments saved successfully." msgstr "La asignación de agentes se ha guardado correctamente." #: includes/class-nexlifydesk-admin.php:749 #: includes/class-nexlifydesk-admin.php:787 msgid "No agent assignments to save." msgstr "No hay asignaciones de agentes que guardar." #: includes/class-nexlifydesk-admin.php:802 #: includes/class-nexlifydesk-admin.php:1162 msgid "Settings saved successfully!" msgstr "¡Ajustes guardados correctamente!" #: includes/class-nexlifydesk-admin.php:815 #: includes/class-nexlifydesk-admin.php:918 #: includes/class-nexlifydesk-ajax.php:675 msgid "Category added successfully!" msgstr "¡Categoría añadida con éxito!" #: includes/class-nexlifydesk-admin.php:848 #: includes/class-nexlifydesk-ajax.php:624 msgid "Category name is required." msgstr "El nombre de la categoría es obligatorio." #: includes/class-nexlifydesk-admin.php:860 msgid "Invalid database table. Please contact support." msgstr "" "Tabla de base de datos no válida. Póngase en contacto con el servicio de " "asistencia." #: includes/class-nexlifydesk-admin.php:882 #: includes/class-nexlifydesk-ajax.php:649 msgid "A category with this name already exists." msgstr "Ya existe una categoría con este nombre." #: includes/class-nexlifydesk-admin.php:901 msgid "Failed to add category." msgstr "No se ha podido añadir la categoría." #. translators: %s: Database error message #: includes/class-nexlifydesk-admin.php:907 #: includes/class-nexlifydesk-ajax.php:668 #, php-format msgid "Failed to add category: %s" msgstr "Fallo al añadir categoría: %s" #: includes/class-nexlifydesk-admin.php:970 msgid "Email templates saved!" msgstr "Plantillas de correo electrónico guardadas" #: includes/class-nexlifydesk-admin.php:975 msgid "NexlifyDesk Email Templates" msgstr "NexlifyDesk Plantillas de correo electrónico" #: includes/class-nexlifydesk-admin.php:979 msgid "New Ticket" msgstr "Nuevo billete" #: includes/class-nexlifydesk-admin.php:993 #: includes/class-nexlifydesk-admin.php:1011 #: includes/class-nexlifydesk-admin.php:1029 #: includes/class-nexlifydesk-admin.php:1047 msgid "Preview" msgstr "Vista previa" #: includes/class-nexlifydesk-admin.php:997 msgid "New Reply" msgstr "Nueva respuesta" #: includes/class-nexlifydesk-admin.php:1015 msgid "Status Changed" msgstr "Estado modificado" #: includes/class-nexlifydesk-admin.php:1033 msgid "SLA Breach" msgstr "Incumplimiento del SLA" #: includes/class-nexlifydesk-admin.php:1052 msgid "Save Templates" msgstr "Guardar plantillas" #: includes/class-nexlifydesk-admin.php:1056 msgid "Available Placeholders" msgstr "Marcadores de posición disponibles" #: includes/class-nexlifydesk-admin.php:1059 msgid "Ticket Subject" msgstr "Asunto del billete" #: includes/class-nexlifydesk-admin.php:1060 msgid "Ticket Message" msgstr "Mensaje del billete" #: includes/class-nexlifydesk-admin.php:1061 msgid "User Name" msgstr "Nombre de usuario" #: includes/class-nexlifydesk-admin.php:1062 msgid "User Email" msgstr "Correo electrónico del usuario" #: includes/class-nexlifydesk-admin.php:1063 msgid "Ticket Status" msgstr "Estado del billete" #: includes/class-nexlifydesk-admin.php:1064 msgid "Ticket Priority" msgstr "Prioridad de las entradas" #: includes/class-nexlifydesk-admin.php:1065 msgid "Ticket Category" msgstr "Categoría de entradas" #: includes/class-nexlifydesk-admin.php:1066 msgid "Created Date/Time" msgstr "Fecha/hora de creación" #: includes/class-nexlifydesk-admin.php:1067 msgid "Last Updated Date/Time" msgstr "Fecha/hora de la última actualización" #: includes/class-nexlifydesk-admin.php:1068 msgid "Reply Message (for reply emails)" msgstr "Mensaje de respuesta (para correos electrónicos de respuesta)" #: includes/class-nexlifydesk-admin.php:1069 msgid "Reply Author Name (for reply emails)" msgstr "" "Nombre del autor de la respuesta (para correos electrónicos de respuesta)" #: includes/class-nexlifydesk-admin.php:1070 msgid "Direct link to the ticket conversation" msgstr "Enlace directo a la conversación sobre el billete" #: includes/class-nexlifydesk-admin.php:1071 msgid "Direct link to the ticket in the admin area (for agents/admins)" msgstr "" "Enlace directo al ticket en el área de administración (para " "agentes/administradores)" #: includes/class-nexlifydesk-admin.php:1073 msgid "" "Copy and paste these placeholders into your templates. They will be replaced " "with real ticket data." msgstr "" "Copie y pegue estos marcadores de posición en sus plantillas. Serán " "sustituidos por datos reales del ticket." #: includes/class-nexlifydesk-admin.php:1084 msgid "Too many attempts. Please try again later." msgstr "Demasiados intentos. Vuelva a intentarlo más tarde." #: includes/class-nexlifydesk-admin.php:1112 msgid "NexlifyDesk Data Warning:" msgstr "NexlifyDesk Advertencia de datos:" #: includes/class-nexlifydesk-admin.php:1113 msgid "" "Data retention is currently disabled. All tickets and customer data will be " "permanently deleted if you uninstall the plugin." msgstr "" "La retención de datos está actualmente desactivada. Todos los tickets y " "datos de los clientes se eliminarán permanentemente si desinstalas el plugin." #: includes/class-nexlifydesk-admin.php:1115 msgid "Review Settings" msgstr "Ajustes de revisión" #: includes/class-nexlifydesk-admin.php:1125 nexlifydesk.php:438 msgid "You do not have permission to perform this action." msgstr "No tiene permiso para realizar esta acción." #: includes/class-nexlifydesk-admin.php:1216 msgid "WooCommerce is required for this feature." msgstr "WooCommerce es necesario para esta función." #: includes/class-nexlifydesk-admin.php:1220 msgid "You do not have permission to view this page." msgstr "No tiene permiso para ver esta página." #: includes/class-nexlifydesk-admin.php:1245 msgid "Order Search" msgstr "Búsqueda de pedidos" #: includes/class-nexlifydesk-admin.php:1250 msgid "Enter Order ID" msgstr "Introducir ID de pedido" #: includes/class-nexlifydesk-admin.php:1252 #: includes/class-nexlifydesk-admin.php:1254 msgid "Search" msgstr "Buscar en" #: includes/class-nexlifydesk-admin.php:1256 msgid "Reset" msgstr "Restablecer" #: includes/class-nexlifydesk-admin.php:1260 msgid "No order found with ID #" msgstr "No se ha encontrado ningún pedido con el número de identificación" #: includes/class-nexlifydesk-admin.php:1263 msgid "Order" msgstr "Pida" #: includes/class-nexlifydesk-admin.php:1264 #: includes/class-nexlifydesk-users.php:53 #: templates/frontend/ticket-single.php:182 msgid "Customer" msgstr "Cliente" #: includes/class-nexlifydesk-admin.php:1265 #: templates/admin/ticket-single.php:187 #: templates/frontend/ticket-single.php:186 msgid "Email" msgstr "Correo electrónico" #: includes/class-nexlifydesk-admin.php:1266 msgid "Phone" msgstr "Teléfono" #: includes/class-nexlifydesk-admin.php:1267 msgid "Total" msgstr "Total" #: includes/class-nexlifydesk-admin.php:1269 msgid "Date" msgstr "Fecha" #: includes/class-nexlifydesk-admin.php:1270 msgid "Items" msgstr "Artículos" #: includes/class-nexlifydesk-admin.php:1289 msgid "Please enter an Order ID to search." msgstr "Introduzca un ID de pedido para realizar la búsqueda." #: includes/class-nexlifydesk-ajax.php:29 msgid "You must be logged in to submit a ticket." msgstr "Debe iniciar sesión para enviar un ticket." #: includes/class-nexlifydesk-ajax.php:33 #: includes/class-nexlifydesk-tickets.php:32 msgid "Subject and message are required." msgstr "El asunto y el mensaje son obligatorios." #: includes/class-nexlifydesk-ajax.php:102 msgid "" "We found a similar ticket from you. Your message has been added to the " "existing ticket." msgstr "" "Hemos encontrado un ticket similar suyo. Su mensaje se ha añadido al ticket " "existente." #: includes/class-nexlifydesk-ajax.php:115 msgid "Ticket submitted successfully!" msgstr "¡Ticket enviado correctamente!" #: includes/class-nexlifydesk-ajax.php:126 msgid "You must be logged in to reply." msgstr "Debe iniciar sesión para responder." #: includes/class-nexlifydesk-ajax.php:130 #: includes/class-nexlifydesk-ajax.php:249 #: includes/class-nexlifydesk-ajax.php:291 msgid "Missing required fields." msgstr "Faltan campos obligatorios." #: includes/class-nexlifydesk-ajax.php:154 nexlifydesk.php:232 #: nexlifydesk.php:428 msgid "" "This ticket is closed. Please create a new ticket for further assistance." msgstr "" "Este ticket está cerrado. Por favor, cree un nuevo ticket para obtener más " "ayuda." #: includes/class-nexlifydesk-ajax.php:228 msgid "Reply added successfully!" msgstr "¡Respuesta añadida correctamente!" #: includes/class-nexlifydesk-ajax.php:240 msgid "You must be logged in to add a note." msgstr "Debe iniciar sesión para añadir una nota." #: includes/class-nexlifydesk-ajax.php:245 msgid "You do not have permission to add internal notes." msgstr "No tiene permiso para añadir notas internas." #: includes/class-nexlifydesk-ajax.php:277 msgid "Internal note added successfully!" msgstr "¡Nota interna añadida correctamente!" #: includes/class-nexlifydesk-ajax.php:287 msgid "You must be logged in to update ticket status." msgstr "Debe iniciar sesión para actualizar el estado del ticket." #: includes/class-nexlifydesk-ajax.php:300 msgid "Only administrators can change the status of closed tickets." msgstr "" "Sólo los administradores pueden cambiar el estado de los tickets cerrados." #: includes/class-nexlifydesk-ajax.php:306 msgid "You do not have permission to update this ticket status." msgstr "No tiene permiso para actualizar el estado de este ticket." #: includes/class-nexlifydesk-ajax.php:311 msgid "Invalid ticket status." msgstr "Estado del ticket no válido." #: includes/class-nexlifydesk-ajax.php:317 msgid "Ticket status updated!" msgstr "¡Estado del billete actualizado!" #: includes/class-nexlifydesk-ajax.php:319 msgid "Could not update ticket status." msgstr "No se ha podido actualizar el estado del ticket." #: includes/class-nexlifydesk-ajax.php:327 msgid "You must be logged in to upload files." msgstr "Debe iniciar sesión para cargar archivos." #: includes/class-nexlifydesk-ajax.php:331 msgid "No file uploaded or invalid file format." msgstr "No se ha cargado ningún archivo o el formato no es válido." #: includes/class-nexlifydesk-ajax.php:343 msgid "File upload error occurred." msgstr "Se ha producido un error al cargar el archivo." #: includes/class-nexlifydesk-ajax.php:347 msgid "Invalid file upload." msgstr "Carga de archivo no válida." #: includes/class-nexlifydesk-ajax.php:354 msgid "" "File type not allowed. Only JPG, JPEG, PNG, and PDF files are permitted." msgstr "" "Tipo de archivo no permitido. Sólo se permiten archivos JPG, JPEG, PNG y PDF." #: includes/class-nexlifydesk-ajax.php:376 msgid "File content does not match file extension." msgstr "El contenido del archivo no coincide con su extensión." #. translators: %d: Maximum file size in megabytes #: includes/class-nexlifydesk-ajax.php:386 #, php-format msgid "File size exceeds maximum limit of %dMB." msgstr "El tamaño del archivo supera el límite máximo de %dMB." #: includes/class-nexlifydesk-ajax.php:413 msgid "Could not upload file." msgstr "No se ha podido cargar el archivo." #: includes/class-nexlifydesk-ajax.php:422 msgid "You do not have permission to view tickets." msgstr "No tiene permiso para ver las entradas." #: includes/class-nexlifydesk-ajax.php:528 #: includes/class-nexlifydesk-ajax.php:530 templates/admin/ticket-single.php:44 msgid "Unassigned" msgstr "Sin asignar" #: includes/class-nexlifydesk-ajax.php:542 msgid "Error loading tickets. Please try again or contact support." msgstr "" "Error al cargar los tickets. Vuelva a intentarlo o póngase en contacto con " "el servicio de asistencia." #: includes/class-nexlifydesk-ajax.php:553 msgid "You do not have permission to assign tickets." msgstr "No tiene permiso para asignar entradas." #: includes/class-nexlifydesk-ajax.php:557 msgid "Missing required parameters." msgstr "Faltan parámetros obligatorios." #: includes/class-nexlifydesk-ajax.php:564 msgid "Invalid ticket ID or user ID." msgstr "ID de billete o ID de usuario no válidos." #: includes/class-nexlifydesk-ajax.php:610 msgid "Could not assign ticket." msgstr "No se ha podido asignar el ticket." #: includes/class-nexlifydesk-ajax.php:618 msgid "You do not have permission to add categories." msgstr "No tiene permiso para añadir categorías." #: includes/class-nexlifydesk-ajax.php:683 msgid "You do not have permission to delete categories." msgstr "No tiene permiso para eliminar categorías." #: includes/class-nexlifydesk-ajax.php:687 msgid "Category ID is required." msgstr "El ID de categoría es obligatorio." #: includes/class-nexlifydesk-ajax.php:695 msgid "Invalid category ID." msgstr "ID de categoría no válido." #: includes/class-nexlifydesk-ajax.php:709 msgid "Category deleted successfully!" msgstr "¡Categoría eliminada con éxito!" #: includes/class-nexlifydesk-ajax.php:711 msgid "Could not delete category." msgstr "No se ha podido eliminar la categoría." #. translators: 1: Ticket ID (e.g., T1005), 2: Ticket subject #: includes/class-nexlifydesk-reports.php:234 #, php-format msgid "New ticket #%1$s: %2$s" msgstr "Nuevo billete #%1$s: %2$s" #. translators: 1: User display name, 2: Ticket ID (e.g., T1005) #: includes/class-nexlifydesk-reports.php:256 #, php-format msgid "%1$s replied to ticket #%2$s" msgstr "%1$s respondió al ticket #%2$s" #: includes/class-nexlifydesk-shortcodes.php:50 msgid "Single ticket template not found." msgstr "No se ha encontrado la plantilla de billete único." #: includes/class-nexlifydesk-shortcodes.php:62 msgid "Ticket list template not found." msgstr "No se ha encontrado la plantilla de la lista de entradas." #: includes/class-nexlifydesk-tickets.php:88 msgid "Could not create ticket." msgstr "No se ha podido crear el ticket." #: includes/class-nexlifydesk-tickets.php:256 msgid "Message is required." msgstr "El mensaje es obligatorio." #: includes/class-nexlifydesk-tickets.php:275 msgid "Could not add reply." msgstr "No se puede añadir respuesta." #. translators: %s: Ticket ID. #: includes/class-nexlifydesk-tickets.php:623 #, php-format msgid "New Support Ticket #%s" msgstr "Nuevo ticket de soporte #%s" #. translators: %s: Ticket ID. #: includes/class-nexlifydesk-tickets.php:677 #, php-format msgid "New Reply to Ticket #%s" msgstr "Nueva respuesta a Ticket #%s" #. translators: %s: Ticket ID. #: includes/class-nexlifydesk-tickets.php:708 #, php-format msgid "Ticket #%s Status Changed" msgstr "Ticket #%s Estado modificado" #. translators: %s: Ticket ID. #: includes/class-nexlifydesk-tickets.php:723 #, php-format msgid "SLA Breach: Ticket #%s" msgstr "Incumplimiento de SLA: Ticket #%s" #. translators: 1: New assignee display name, 2: Assignee type (agent or administrator) #: includes/class-nexlifydesk-tickets.php:983 #, php-format msgid "" "Ticket automatically reassigned to %1$s (%2$s) due to previous agent being " "unavailable." msgstr "" "Ticket reasignado automáticamente a %1$s (%2$s) debido a que el agente " "anterior no está disponible." #: includes/class-nexlifydesk-users.php:30 msgid "NexlifyDesk Agent" msgstr "Agente NexlifyDesk" #: includes/class-nexlifydesk-users.php:78 msgid "NexlifyDesk Agent Position" msgstr "NexlifyDesk Posición de Agente" #: includes/class-nexlifydesk-users.php:82 msgid "Assigned Position" msgstr "Puesto asignado" #: includes/class-nexlifydesk-users.php:92 msgid "Assign a predefined position to this agent." msgstr "Asignar una posición predefinida a este agente." #: includes/class-nexlifydesk-users.php:114 msgid "Security verification failed." msgstr "Verificación de seguridad fallida." #: includes/class-nexlifydesk-users.php:226 msgid "Permission denied." msgstr "Permiso denegado." #: includes/class-nexlifydesk-users.php:231 msgid "Orphaned tickets have been reassigned." msgstr "Los billetes huérfanos han sido reasignados." #: includes/nexlifydesk-functions.php:11 templates/admin/ticket-single.php:25 #: templates/admin/tickets-list.php:57 msgid "Open" msgstr "Abrir" #: includes/nexlifydesk-functions.php:12 templates/admin/ticket-single.php:27 msgid "Pending" msgstr "Pendiente" #: includes/nexlifydesk-functions.php:13 templates/admin/ticket-single.php:28 #: templates/admin/tickets-list.php:59 msgid "Resolved" msgstr "Resuelto" #: includes/nexlifydesk-functions.php:14 templates/admin/reports.php:106 #: templates/admin/ticket-single.php:29 templates/admin/tickets-list.php:60 msgid "Closed" msgstr "Cerrado" #: nexlifydesk.php:158 msgid "" "This ticket was automatically closed after being resolved for 48 hours with " "no activity." msgstr "" "Este ticket se cerró automáticamente después de 48 horas sin actividad." #: nexlifydesk.php:220 nexlifydesk.php:416 msgid "Uploading..." msgstr "Cargando..." #: nexlifydesk.php:223 nexlifydesk.php:419 msgid "Submitting..." msgstr "Presentar..." #: nexlifydesk.php:224 nexlifydesk.php:420 #: templates/frontend/ticket-form.php:120 msgid "Submit Ticket" msgstr "Enviar billete" #: nexlifydesk.php:225 nexlifydesk.php:421 msgid "An error occurred. Please try again." msgstr "Se ha producido un error. Por favor, inténtelo de nuevo." #: nexlifydesk.php:226 nexlifydesk.php:422 msgid "Adding..." msgstr "Añadiendo..." #: nexlifydesk.php:228 nexlifydesk.php:424 msgid "Add Reply" msgstr "Añadir respuesta" #: nexlifydesk.php:229 nexlifydesk.php:425 #: templates/admin/ticket-single.php:101 msgid "Add Note" msgstr "Añadir nota" #: nexlifydesk.php:231 nexlifydesk.php:427 #: templates/frontend/ticket-single.php:164 msgid "Create New Ticket" msgstr "Crear nuevo billete" #: nexlifydesk.php:233 nexlifydesk.php:377 nexlifydesk.php:429 msgid "Status updated successfully!" msgstr "¡Estado actualizado correctamente!" #: nexlifydesk.php:366 msgid "Invalid request." msgstr "Solicitud no válida." #: nexlifydesk.php:371 msgid "Invalid status." msgstr "Estado no válido." #: nexlifydesk.php:379 msgid "Failed to update status." msgstr "No se ha podido actualizar el estado." #. translators: %d: Number of tickets purged. #: nexlifydesk.php:466 #, php-format msgid "Purged %d tickets older than 1 year." msgstr "Eliminados %d tickets de más de 1 año." #: nexlifydesk.php:468 msgid "No tickets older than 1 year found." msgstr "No se han encontrado billetes de más de 1 año." #: nexlifydesk.php:472 msgid "Purged orphaned attachments." msgstr "Purga de adjuntos huérfanos." #: templates/admin/reports.php:17 msgid "Performance analytics and support metrics" msgstr "Análisis del rendimiento y métricas de apoyo" #: templates/admin/reports.php:24 msgid "Last 7 Days" msgstr "Últimos 7 días" #: templates/admin/reports.php:25 msgid "Last 30 Days" msgstr "Últimos 30 días" #: templates/admin/reports.php:26 msgid "Last 90 Days" msgstr "Últimos 90 días" #: templates/admin/reports.php:27 msgid "Last Year" msgstr "El año pasado" #: templates/admin/reports.php:34 msgid "Total Tickets" msgstr "Entradas totales" #: templates/admin/reports.php:36 templates/admin/reports.php:41 #: templates/admin/reports.php:46 templates/admin/reports.php:51 msgid "from last period" msgstr "del último periodo" #: templates/admin/reports.php:39 msgid "Active Tickets" msgstr "Entradas activas" #: templates/admin/reports.php:44 msgid "Closed Tickets" msgstr "Entradas cerradas" #: templates/admin/reports.php:49 templates/admin/tickets-list.php:45 msgid "Avg Response Time" msgstr "Tiempo medio de respuesta" #: templates/admin/reports.php:59 msgid "Ticket Status Distribution" msgstr "Distribución del estado de las entradas" #: templates/admin/reports.php:75 msgid "Priority Distribution" msgstr "Distribución prioritaria" #: templates/admin/reports.php:91 msgid "Tickets This Month" msgstr "Entradas este mes" #: templates/admin/reports.php:100 msgid "Agent Performance" msgstr "Rendimiento de los agentes" #: templates/admin/reports.php:104 msgid "Agent" msgstr "Agente" #: templates/admin/reports.php:105 msgid "Assigned" msgstr "Asignado" #: templates/admin/reports.php:107 msgid "Response Rate" msgstr "Tasa de respuesta" #: templates/admin/reports.php:108 msgid "Avg Response" msgstr "Respuesta media" #: templates/admin/reports.php:127 msgid "Recent Activity" msgstr "Actividad reciente" #: templates/admin/settings.php:56 msgid "General Settings" msgstr "Ajustes generales" #: templates/admin/settings.php:59 msgid "Enable Email Notifications" msgstr "Activar las notificaciones por correo electrónico" #: templates/admin/settings.php:62 msgid "Send email notifications for new tickets, replies, and status changes." msgstr "" "Envíe notificaciones por correo electrónico de nuevos tickets, respuestas y " "cambios de estado." #: templates/admin/settings.php:66 msgid "Default Priority" msgstr "Prioridad por defecto" #: templates/admin/settings.php:69 templates/admin/ticket-single.php:35 #: templates/admin/tickets-list.php:67 templates/frontend/ticket-form.php:75 msgid "Low" msgstr "Bajo" #: templates/admin/settings.php:70 templates/admin/ticket-single.php:36 #: templates/admin/tickets-list.php:66 templates/frontend/ticket-form.php:76 msgid "Medium" msgstr "Medio" #: templates/admin/settings.php:71 templates/admin/ticket-single.php:37 #: templates/admin/tickets-list.php:65 templates/frontend/ticket-form.php:77 msgid "High" msgstr "Alta" #: templates/admin/settings.php:72 templates/admin/ticket-single.php:38 #: templates/frontend/ticket-form.php:78 msgid "Urgent" msgstr "Urgente" #: templates/admin/settings.php:74 msgid "Default priority for new tickets." msgstr "Prioridad por defecto para los nuevos tickets." #: templates/admin/settings.php:78 msgid "Auto-Assign Tickets" msgstr "Autoasignación de entradas" #: templates/admin/settings.php:81 msgid "Automatically assign new tickets to available support agents." msgstr "" "Asigne automáticamente nuevos tickets a los agentes de soporte disponibles." #: templates/admin/settings.php:85 msgid "Ticket List Page" msgstr "Lista de entradas" #: templates/admin/settings.php:88 templates/admin/settings.php:108 msgid "Select a page" msgstr "Seleccione una página" #: templates/admin/settings.php:98 templates/admin/settings.php:118 msgid "No pages available" msgstr "No hay páginas disponibles" #: templates/admin/settings.php:101 msgid "" "Select the page where the ticket list shortcode [nexlifydesk_ticket_list] is " "embedded." msgstr "" "Seleccione la página en la que está incrustado el shortcode de la lista de " "tickets [nexlifydesk_ticket_list]." #: templates/admin/settings.php:105 msgid "Ticket Form Page" msgstr "Página del formulario de entradas" #: templates/admin/settings.php:121 msgid "" "Select the page where the ticket form shortcode [nexlifydesk_ticket_form] is " "embedded." msgstr "" "Seleccione la página en la que está incrustado el shortcode de formulario de " "ticket [nexlifydesk_ticket_form]." #: templates/admin/settings.php:125 msgid "Send Status Change Notification" msgstr "Enviar notificación de cambio de estado" #: templates/admin/settings.php:128 msgid "Send an email notification to the user when the ticket status changes." msgstr "" "Enviar una notificación por correo electrónico al usuario cuando cambie el " "estado del ticket." #: templates/admin/settings.php:132 msgid "Ticket ID Prefix" msgstr "Prefijo de identificación del billete" #: templates/admin/settings.php:135 msgid "Prefix for ticket IDs (e.g., T, #, TKT-)." msgstr "Prefijo para los ID de los billetes (por ejemplo, T, #, TKT-)." #: templates/admin/settings.php:139 msgid "Ticket ID Start Number" msgstr "ID del billete Número de inicio" #: templates/admin/settings.php:142 msgid "" "The number to start ticket IDs from (e.g., 1001). Only used if no tickets " "exist yet." msgstr "" "El número a partir del cual se inician los ID de ticket (por ejemplo, 1001). " "Sólo se utiliza si aún no existe ningún ticket." #: templates/admin/settings.php:146 msgid "Data Retention on Uninstall" msgstr "Retención de datos al desinstalar" #: templates/admin/settings.php:149 msgid "Keep all tickets and data when plugin is uninstalled" msgstr "Conservar todos los tickets y datos al desinstalar el plugin" #: templates/admin/settings.php:151 msgid "Recommended: Keep enabled" msgstr "Recomendado: Mantener activado" #: templates/admin/settings.php:152 msgid "" "When enabled, all tickets, replies, attachments, and customer data will be " "preserved even after plugin deletion. Disable only if you want to completely " "remove all plugin data during uninstall." msgstr "" "Cuando está habilitado, todos los tickets, respuestas, archivos adjuntos y " "datos de los clientes se conservarán incluso después de la eliminación del " "plugin. Desactívelo solo si desea eliminar por completo todos los datos del " "complemento durante la desinstalación." #: templates/admin/settings.php:156 msgid "" "Warning: Unchecking this option will permanently delete ALL ticket data when " "the plugin is uninstalled!" msgstr "" "Advertencia: Al desmarcar esta opción se borrarán permanentemente TODOS los " "datos de los tickets cuando se desinstale el plugin" #: templates/admin/settings.php:159 msgid "" "This includes: All tickets, customer replies, agent responses, attachments, " "categories, and support history." msgstr "" "Esto incluye: Todos los tickets, las respuestas de los clientes, las " "respuestas de los agentes, los archivos adjuntos, las categorías y el " "historial de soporte." #: templates/admin/settings.php:166 msgid "File Upload Settings" msgstr "Configuración de carga de archivos" #: templates/admin/settings.php:169 msgid "Allowed File Types" msgstr "Tipos de archivo permitidos" #: templates/admin/settings.php:172 msgid "Comma-separated list of allowed file extensions (e.g., jpg,png,pdf)." msgstr "" "Lista separada por comas de las extensiones de archivo permitidas (por " "ejemplo, jpg,png,pdf)." #: templates/admin/settings.php:176 msgid "Maximum File Size (MB)" msgstr "Tamaño máximo de archivo (MB)" #: templates/admin/settings.php:179 msgid "Maximum size for uploaded files in megabytes." msgstr "Tamaño máximo de los archivos cargados en megabytes." #: templates/admin/settings.php:184 msgid "SLA Settings" msgstr "Ajustes SLA" #: templates/admin/settings.php:187 msgid "SLA Response Time (Hours)" msgstr "SLA Tiempo de respuesta (horas)" #: templates/admin/settings.php:190 msgid "Expected response time for tickets (in hours)." msgstr "Tiempo de respuesta previsto para los tickets (en horas)." #: templates/admin/settings.php:194 msgid "Default Category" msgstr "Categoría por defecto" #: templates/admin/settings.php:206 msgid "No categories available" msgstr "No hay categorías disponibles" #: templates/admin/settings.php:209 msgid "Default category for new tickets." msgstr "Categoría por defecto para los nuevos tickets." #: templates/admin/settings.php:214 msgid "Duplicate Detection Settings" msgstr "Configuración de la detección de duplicados" #: templates/admin/settings.php:217 msgid "Enable Duplicate Detection" msgstr "Activar la detección de duplicados" #: templates/admin/settings.php:220 msgid "" "Automatically check for duplicate tickets and add new messages as replies to " "existing tickets." msgstr "" "Compruebe automáticamente si hay tickets duplicados y añada nuevos mensajes " "como respuestas a tickets existentes." #: templates/admin/settings.php:224 msgid "Similarity Threshold (%)" msgstr "Umbral de similitud (%)" #: templates/admin/settings.php:227 msgid "" "Percentage of keyword similarity required to consider a ticket as duplicate " "(50-100%)." msgstr "" "Porcentaje de similitud de palabras clave necesario para considerar un " "ticket como duplicado (50-100%)." #: templates/admin/settings.php:232 msgid "Data Management" msgstr "Gestión de datos" #: templates/admin/settings.php:235 templates/admin/settings.php:238 msgid "Purge Data" msgstr "Purgar datos" #: templates/admin/settings.php:237 msgid "" "Remove old or unnecessary data to free up space and improve performance." msgstr "" "Elimine los datos antiguos o innecesarios para liberar espacio y mejorar el " "rendimiento." #: templates/admin/settings.php:245 msgid "Save Settings" msgstr "Guardar configuración" #: templates/admin/ticket-single.php:26 templates/admin/tickets-list.php:37 #: templates/admin/tickets-list.php:58 msgid "In Progress" msgstr "En curso" #: templates/admin/ticket-single.php:33 templates/frontend/ticket-form.php:71 msgid "Priority" msgstr "Prioridad" #: templates/admin/ticket-single.php:42 msgid "Assignee" msgstr "Cesionario" #: templates/admin/ticket-single.php:58 msgid "Tags" msgstr "Etiquetas" #: templates/admin/ticket-single.php:60 msgid "N/A" msgstr "N/A" #. translators: 1: requester name, 2: date and time #: templates/admin/ticket-single.php:71 #, php-format msgid "Requested by %1$s on %2$s" msgstr "Solicitado por %1$s el %2$s" #: templates/admin/ticket-single.php:78 msgid "Reply" msgstr "Respuesta" #: templates/admin/ticket-single.php:79 msgid "Add Internal Note" msgstr "Añadir nota interna" #: templates/admin/ticket-single.php:84 msgid "Type your public reply here..." msgstr "Escriba aquí su respuesta pública..." #: templates/admin/ticket-single.php:86 msgid "Send Reply" msgstr "Enviar respuesta" #: templates/admin/ticket-single.php:87 msgid "Attach File" msgstr "Adjuntar archivo" #: templates/admin/ticket-single.php:99 msgid "Type your internal note here... (not visible to customer)" msgstr "Escriba aquí su nota interna... (no visible para el cliente)" #: templates/admin/ticket-single.php:150 msgid "Internal Note" msgstr "Nota interna" #: templates/admin/ticket-single.php:172 msgid "About Customer" msgstr "Acerca del cliente" #: templates/admin/ticket-single.php:176 msgid "View Profile" msgstr "Ver perfil" #: templates/admin/ticket-single.php:180 #: templates/frontend/ticket-single.php:172 msgid "Ticket Details" msgstr "Detalles del billete" #: templates/admin/ticket-single.php:181 msgid "ID:" msgstr "ID:" #: templates/admin/ticket-single.php:182 msgid "Created:" msgstr "Creado:" #: templates/admin/ticket-single.php:183 msgid "Channel:" msgstr "Canal:" #: templates/admin/ticket-single.php:185 msgid "Web" msgstr "Web" #: templates/admin/ticket-single.php:186 msgid "Chatbot" msgstr "Chatbot" #: templates/admin/ticket-single.php:195 templates/frontend/ticket-form.php:85 #: templates/frontend/ticket-single.php:137 msgid "Attachments" msgstr "Archivos adjuntos" #: templates/admin/ticket-single.php:204 msgid "No attachments found." msgstr "No se han encontrado archivos adjuntos." #: templates/admin/tickets-list.php:19 msgid "Support Tickets" msgstr "Tickets de asistencia" #: templates/admin/tickets-list.php:20 msgid "Manage and track customer support requests" msgstr "Gestión y seguimiento de las solicitudes de asistencia de los clientes" #: templates/admin/tickets-list.php:33 msgid "Open Tickets" msgstr "Entradas abiertas" #: templates/admin/tickets-list.php:41 msgid "Resolved This Month" msgstr "Resuelto este mes" #: templates/admin/tickets-list.php:52 msgid "Search tickets..." msgstr "Buscar entradas..." #: templates/admin/tickets-list.php:56 msgid "All Statuses" msgstr "Todos los estados" #: templates/admin/tickets-list.php:64 msgid "All Priorities" msgstr "Todas las prioridades" #: templates/admin/tickets-list.php:71 msgid "Reassign Orphaned Tickets" msgstr "Reasignar entradas huérfanas" #: templates/frontend/partials/single-reply.php:16 #: templates/frontend/partials/single-reply.php:34 msgid "Unknown" msgstr "Desconocido" #: templates/frontend/ticket-form.php:17 msgid "Get Support" msgstr "Obtener asistencia" #: templates/frontend/ticket-form.php:18 msgid "We're here to help you resolve any issues quickly" msgstr "Estamos aquí para ayudarle a resolver cualquier problema rápidamente" #: templates/frontend/ticket-form.php:33 msgid "Brief description of your issue" msgstr "Breve descripción de su problema" #: templates/frontend/ticket-form.php:38 msgid "Message" msgstr "Mensaje" #: templates/frontend/ticket-form.php:44 msgid "Please describe your issue in detail..." msgstr "Describa detalladamente su problema..." #: templates/frontend/ticket-form.php:50 #: templates/frontend/ticket-single.php:190 msgid "Category" msgstr "Categoría" #: templates/frontend/ticket-form.php:54 msgid "Select category" msgstr "Seleccionar categoría" #: templates/frontend/ticket-form.php:64 msgid "General Support" msgstr "Apoyo general" #: templates/frontend/ticket-form.php:97 msgid "Click to upload files" msgstr "Haga clic para cargar archivos" #: templates/frontend/ticket-form.php:99 msgid "or drag and drop files here" msgstr "o arrastre y suelte los archivos aquí" #. translators: 1: Maximum file size in MB, 2: Allowed file types (comma separated) #: templates/frontend/ticket-form.php:107 #, php-format msgid "Max size: %1$sMB. Allowed types: %2$s" msgstr "Tamaño máximo: %1$sMB. Tipos permitidos: %2$s" #: templates/frontend/ticket-form.php:128 msgid "Login Required" msgstr "Inicio de sesión obligatorio" #: templates/frontend/ticket-form.php:129 msgid "Please log in to submit a support ticket." msgstr "Inicie sesión para enviar una solicitud de asistencia." #: templates/frontend/ticket-form.php:133 #: templates/frontend/ticket-single.php:22 msgid "Log In" msgstr "Iniciar sesión" #: templates/frontend/ticket-form.php:137 #: templates/frontend/ticket-single.php:24 msgid "Register" msgstr "Regístrese en" #: templates/frontend/ticket-form.php:163 msgid "Ticket Submitted!" msgstr "¡Billete enviado!" #. translators: %s: Ticket number #: templates/frontend/ticket-form.php:168 #, php-format msgid "Your ticket number is %s. We will be in touch shortly." msgstr "" "Su número de ticket es %s. En breve nos pondremos en contacto con usted." #: templates/frontend/ticket-form.php:176 msgid "View Your Ticket" msgstr "Ver su billete" #: templates/frontend/ticket-list.php:19 msgid "Your Support Tickets" msgstr "Sus tickets de asistencia" #: templates/frontend/ticket-list.php:20 msgid "View and track your support requests" msgstr "Consulta y seguimiento de tus solicitudes de asistencia" #: templates/frontend/ticket-list.php:24 msgid "Submit New Ticket" msgstr "Enviar nuevo billete" #: templates/frontend/ticket-list.php:32 msgid "No tickets found" msgstr "No se han encontrado entradas" #: templates/frontend/ticket-list.php:33 msgid "You haven't submitted any support tickets yet." msgstr "Aún no has enviado ningún ticket de soporte." #: templates/frontend/ticket-list.php:36 msgid "Submit Your First Ticket" msgstr "Envíe su primer billete" #: templates/frontend/ticket-list.php:65 msgid "View Ticket" msgstr "Ver billete" #: templates/frontend/ticket-single.php:9 msgid "Security check failed" msgstr "Comprobación de seguridad fallida" #: templates/frontend/ticket-single.php:20 msgid "Please log in to view your support tickets." msgstr "Por favor, inicie sesión para ver sus tickets de soporte." #: templates/frontend/ticket-single.php:47 msgid "" "You are not authorized to view this ticket or the ticket does not exist." msgstr "No está autorizado a ver este ticket o el ticket no existe." #: templates/frontend/ticket-single.php:49 msgid "← Back to All Tickets" msgstr "← Volver a Todas las entradas" #: templates/frontend/ticket-single.php:73 msgid "Your ticket has been submitted successfully!" msgstr "Su billete se ha enviado correctamente" #: templates/frontend/ticket-single.php:77 msgid "" "We found a similar ticket from you. Your message has been added to this " "existing ticket below." msgstr "" "Hemos encontrado un ticket similar suyo. Su mensaje se ha añadido a este " "ticket existente a continuación." #: templates/frontend/ticket-single.php:114 msgid "Conversation" msgstr "Conversación" #: templates/frontend/ticket-single.php:133 msgid "Your Reply" msgstr "Su respuesta" #. translators: 1: Maximum file size in MB, 2: Allowed file types (comma separated) #: templates/frontend/ticket-single.php:145 #, php-format msgid "Max file size: %1$sMB. Allowed types: %2$s" msgstr "Tamaño máximo del archivo: %1$sMB. Tipos permitidos: %2$s" #: templates/frontend/ticket-single.php:153 msgid "Reply to Ticket" msgstr "Responder a Ticket" #: templates/frontend/ticket-single.php:159 msgid "" "This ticket is closed. If you need further assistance, please open a new " "ticket." msgstr "Este ticket está cerrado. Si necesita más ayuda, abra un nuevo ticket." #: templates/frontend/ticket-single.php:178 msgid "Last Updated" msgstr "Última actualización" #: templates/frontend/ticket-single.php:179 msgid "ago" msgstr "hace" #: templates/frontend/ticket-single.php:194 msgid "Assigned Agent" msgstr "Agente asignado" #: templates/frontend/ticket-single.php:198 msgid "← All Tickets" msgstr "← Todas las entradas"