User Manual – Support & Feedback Page
The Support & Feedback page gathers everything you need to get help, share your experience, and provide technical details when you contact the team.
General page overview
The screen is split into two columns: the main column for actions (forum, system info) and a sidebar for statistics and helpful reminders.
Access the WordPress.org forum
The first card highlights the official forum:
- Visit Support Forum – opens the WordPress.org forum in a new tab.
- Helpful message – explains how to ask a question or report a bug.
- Tip – reminds you to review existing topics before posting.
System information
This section consolidates the technical data to share with support:
- Copy to Clipboard – instantly copies the information to your clipboard.
- Text block – detailed list of versions, settings, and useful stats.
Tip: copy this information before opening a ticket to save time and avoid back-and-forth conversations.
Quick stats
The sidebar shows helpful indicators:
- Plugin Version – confirms the installed version.
- Total Links – number of links currently stored.
- Last Scan – date of the most recent scan.
Frequently asked questions
Three common questions are presented as a mini FAQ:
- Scan duration – estimate of the time required based on site size.
- Performance impact – reassurance about front-end performance.
- Multi-site usage – confirms you can install the plugin on multiple sites.
Leave a review
The final card encourages you to share your experience:
- Leave a Review – button linking to the WordPress.org review page.
- Inspiring message – reminds you how valuable feedback is for improving the product.
Checklist before contacting support
- Update – confirm that you are using the latest plugin version.
- Scan – rerun a scan to confirm the issue still exists.
- Document – copy the system information and record the steps to reproduce the issue.
- Forum – search for an existing answer or open a new topic with every detail.
Tip: a well-documented ticket receives a faster, more precise response.