=== Instant Knowledge Base – Create AI Supported Knowledge Base, Documentation, Wiki, and Help Center === Contributors: 7thskysoftware Donate link: https://www.7thskysoftware.com/ Tags: knowledge base, documentation, help center, FAQ, wiki, Requires at least: 4.9 Tested up to: 6.8 Requires PHP: 7.4 Stable tag: 1.0.7 License: GPL v2 or later License URI: https://www.gnu.org/licenses/gpl-2.0.html Plugin URI: https://7thskysoftware.com/instant-knowledge-base/ Author URI: https://www.7thskysoftware.com/ Create a lightning-fast knowledge base, documentation system, Wiki, or help center articles easily — powered by AI and built for WordPress. == Description == **Instant Knowledge Base** is an all-in-one WordPress plugin to create and manage an AI-powered knowledge base, wiki, internal documentation, or FAQ support center in just a few clicks. It's designed for businesses, SaaS platforms, service providers, product developers, and anyone who needs to provide instant answers to customers, team members, or users. ✅ From structured articles to live AJAX search, feedback voting, FAQ schema, and advanced analytics — this plugin brings everything you need to build a modern self-service support system. Create and manage your documentation, FAQs, and help center — all within WordPress. Instant Knowledge Base empowers you to reduce support tickets, enhance customer satisfaction, and scale your support operations — even while you sleep. ✅ Fast, Flexible, and Fully Integrated Built to work with any WordPress theme, Instant Knowledge Base offers a seamless experience for both administrators and users. Whether you're supporting customers or onboarding team members, your knowledge base is just a click away. == LIVE DEMO: == [DEMO](https://7thskysoftware.com/knowledge-base/) --- ### 🚀 Core Features ✔ **Modern, Responsive Layout** – Sleek, mobile-friendly design that adapts perfectly to any device. ✔ **Custom Post Type for Articles** – Easily create and manage structured knowledge base content. ✔ **Help Topics (Categories)** – Group articles into logical topics for intuitive navigation. ✔ **Real-Time AJAX Search & Filters** – Instant, dynamic results without page reloads. ✔ **Shortcode Support (`[instant_knowledgebase]`)** – Embed your full knowledge base anywhere. ✔ **Multiple Layout Templates** – Default, Compact, Content Focus, Help Center Modern, Opt-in Focus layouts. ✔ **User Role Access Control** – Restrict visibility by role or logged-in status. ✔ **Global & Per-Article Access** – Override visibility settings per article. ✔ **Most Viewed & Related Articles** – Auto-display popular and related content. ✔ **Like/Dislike Feedback System** – Collect feedback on article helpfulness. ✔ **Custom Icons for Topics** – Improve visual navigation with icons. ✔ **Breadcrumb Navigation & Hierarchy** – Improve navigation across sections/subcategories. ✔ **GDPR Consent Handling** – Analytics scripts load only after consent (with cookie support). ✔ **Mobile-Optimized Experience** – Works seamlessly on any screen size. ✔ **FAQ Management System (NEW in 1.0.5)** – Dedicated FAQs with schema markup for SEO-rich snippets. ✔ **Category Visibility Controls (NEW in 1.0.5)** – Hide or show categories on the frontend. ✔ **Empty Category Display Settings (NEW in 1.0.5)** – Option to show/hide empty categories. --- ### 🎨 Premium Features ✔ **Advanced Analytics Dashboard** – Search tracking, engagement metrics, and real-time user activity. ✔ **Conversion Funnel Tracking (NEW in 1.0.5)** – Track user journeys and optimize for conversions. ✔ **External Analytics Integration (NEW in 1.0.5)** – Connect with GA4 & Mixpanel. ✔ **Automated Insights & Recommendations (NEW in 1.0.5)** – Data-driven suggestions for optimization. ✔ **Knowledge Base Widget (`[ikbase_widget]`)** – Place customizable KB sections anywhere on site. ✔ **Widget Analytics (NEW in 1.0.5)** – Track widget performance and engagement. ✔ **Premium Templates** – Help Center Modern, Opt-in Focus v2, Content Focus. ✔ **Typography Customization** – Full Google Fonts support. ✔ **Hero Section Builder** – Design beautiful documentation homepages. ✔ **PDF Export** – Export articles and reports. ✔ **Advanced Search Features** – Dropdown search, live suggestions. ✔ **Content Editor Tools** – Code blocks, content boxes (Tip, Info, Warning), GIF/Video/iFrame support. ✔ **Performance Tracking** – Scroll depth, time spent, detailed reports. ✔ **Article Ordering** – Set custom order numbers for articles within categories. ✔ **Interactive Checklists** – Add checkable task lists to articles with user progress tracking. ✔ **Single Checkboxes** – Add individual checkboxes anywhere in articles for quick task tracking. ✔ **Customizable Widget Text** – Edit widget title and subtitle from admin settings. --- ### 🎨 Premium Templates ✔ **[Premium] Help Center Modern** – Professional help center layout with modern design ✔ **[Premium] Opt-in Focus v2** – Lead generation focused template with conversion optimization ✔ **[Premium] Content Focus** – Content-first layout for comprehensive documentation --- == 👨‍💻 Help Center & Support == Need help setting up? Want to explore features or request support? - 📘 [Full Documentation](https://7thskysoftware.com/knowledge-base/) - 🎥 [YouTube Video Tutorials](https://www.youtube.com/watch?v=z62vY7uXrQY&list=PLLAJlTvfFn-L-VNlAas5Fs0QrgboeEE8I) - 💬 [Support Forum on WordPress.org](https://wordpress.org/support/plugin/instant-knwledgebase/) - 🌐 [Plugin Homepage](https://7thskysoftware.com/instant-knowledge-base/) --- == Screenshots == 1. **Knowledge Base Home** – Search bar and categories layout 2. **Default Template (Free) – Home Page** – Clean homepage layout with search and category structure 3. **Compact Template (Premium) – Single Article Page** – Focused article layout for easy reading 4. **Compact Template (Premium) – Category Page** – Condensed view of categories and topics 5. **Compact Template (Premium) – Home Page** – Minimalist home layout with compact blocks 6. **Default Template (Free) – Single Article Page** – Basic article layout with sidebar navigation 7. **Opt-in Focus (Premium) – Category Page** – Conversion-optimized category view with opt-in section 8. **Opt-in Focus (Premium) – Home Page** – Homepage design focused on lead capture 9. **Opt-in Focus (Premium) – Single Article** – Article layout with emphasis on engagement and signups 10. **Content Focus (Premium) – Home Page** – Documentation-style home layout with clarity and space 11. **Content Focus (Premium) – Single Article Page** – Reader-focused article format for tutorials or guides 12. **Help Center Modern (Premium) – Category Page** – Sleek, modern layout for browsing categories 13. **Help Center Modern (Premium) – Home Page** – Stylish homepage with helpful CTAs and structure 14. **Help Center Modern (Premium) – Single Article** – Vibrant article design with clean typography 15. **GDPR and Privacy Policy** – Settings panel for managing privacy and compliance preferences 16. **Knowledge Base Layout and Appearance** – Customize layout elements, colors, and styles 17. **Knowledge Base Analytics Page** – Track article views, feedback, and engagement 18. **Knowledge Base General Settings** – Core plugin settings and configuration panel 19. **Knowledge Base Analytics Dashboard** – Overview of knowledge base performance and trends 20. **Knowledge Base Analytics Chart and Graphs** – Visual data for traffic, searches, and performance 21. **Knowledge Base Analytics Article Performance** – Detailed stats on individual articles 22. **Typography Options** – Customize fonts, sizes, and line spacing for readability --- == 💙 Love Instant Knowledgebase? == If this plugin saves you time or improves your support process, show your support: - ⭐ [Leave a 5-Star Review](https://wordpress.org/support/plugin/instant-knwledgebase/reviews/#new-post) - ☕ [Donate to Support Development](https://www.7thskysoftware.com/donate) - 📺 [Subscribe to our YouTube Channel](https://www.youtube.com/@7SeventhSky) --- == Installation == You can install the Instant Knowledgebase plugin in three ways: ### 🔌 Automatic Installation (Recommended): 1. Go to your WordPress dashboard. 2. Navigate to **Plugins > Add New**. 3. Search for **"Instant Knowledge base"**. 4. Click **Install Now**, then click **Activate**. ### 💻 Manual Installation via FTP: 1. Download the plugin ZIP from the WordPress.org plugin page or [here](https://wordpress.org/plugins/instant-knwledgebase/). 2. Unzip the file. 3. Upload the folder `instant-knowledgebase` to the `/wp-content/plugins/` directory using FTP or your hosting file manager. 4. Go to **Plugins > Installed Plugins** and click **Activate**. ### 🧩 Upload via WordPress Admin: 1. Download the ZIP file. 2. Go to **Plugins > Add New > Upload Plugin**. 3. Choose the downloaded ZIP file, click **Install Now**, and then click **Activate**. Once activated: - Navigate to **Knowledge Base > Settings** to configure options. - Create a page and insert the shortcode `[instant_knowledgebase]` to display the knowledge base on your site. --- == Frequently Asked Questions == = How do I display the knowledge base on my site? = Use the [instant_knowledgebase] shortcode on any WordPress page or post to display the knowledge base. = Can I restrict access to certain users? = Yes. You can enable user-role restrictions from Settings > Knowledge Base to control who can view articles. = Is this plugin mobile-friendly? = Yes, it is fully responsive and optimized for smartphones and tablets. = Can I customize the look and feel? = Absolutely. You can apply custom CSS or override the plugin's templates to match your site's branding. = Does it include article analytics? = Yes. Built-in view counters, like/dislike feedback system, and comprehensive analytics dashboard help track user engagement. = Can I import or export articles? = Yes. The plugin includes import/export functionality for easy backup and transfer of knowledge base content. = Does this plugin support FAQs? = Yes. From v1.0.5, you can enable a dedicated FAQ system with schema markup for SEO. = Can I hide certain categories? = Yes. Categories can be hidden or shown on the frontend from category settings (new in 1.0.5). = Can I hide empty categories? = Yes. There’s a global option in **Basic Settings** to show/hide empty help topics. = Does it include analytics? = Yes. Free users get basic counters & feedback. Premium users get advanced analytics, conversion funnels, and external integrations (GA4, Mixpanel). = Can I use the widget anywhere? = Yes. Premium users can use `[ikbase_widget]` to embed a KB widget anywhere. = Can I change the terms "Articles" and "Categories"? = Yes. You can rename "Articles" to "Knowledge Base" and "Categories" to "Help Topics" in the settings. = How do I organize articles? = Articles can be grouped using help topics (formerly categories) for better organization and navigation. = Can I control access per article? = Yes. You can set access permissions globally or override them on a per-article basis. = What happens when I uninstall the plugin? = The plugin provides options to retain or remove data, giving you more control during uninstallation. = What analytics features are available? = The plugin includes search analytics, article performance tracking, user engagement metrics, and exportable reports. [Premium features require a premium license.] = Can I use custom fonts? = Yes. The plugin supports Google Fonts integration and custom typography settings. [Premium feature requires a premium license.] = Are there premium templates available? = Yes. Premium templates include Help Center Modern, Opt-in Focus v2, and Content Focus layouts. [Premium features require a premium license.] --- == Changelog == = 1.0.7 – 2025-09-15 = 🛠 Fix: Minor bug fixes and improvements 🛠 Fix: Enhanced stability and performance optimizations = 1.0.6 = 🔧 Fix: Shortcodes in article content now display as plain text instead of being executed ✨ Feature: Article ordering within categories - set custom order numbers for articles (Premium) ✨ Feature: Subcategories with parent category relationships - organize content hierarchically ✨ Feature: Interactive checklists - add checkable task lists to articles (Premium) ✨ Feature: Single checkboxes - add individual checkboxes anywhere in articles (Premium) 🎨 Improvement: Optimized article content spacing - reduced line spacing and list item spacing for better readability 🎨 Improvement: Updated default layout with clean "Was this helpful?" feedback system and simplified "Also Read" section ✨ Feature: Customizable widget text - edit widget title and subtitle from Knowledge Base > Settings > Widget = 1.0.5 = 🚀 **Major Update: Advanced Analytics, FAQs & Content Management** ✨ Feature: Category visibility controls – hide or show help topics/categories on the frontend ✨ Feature: Admin interface – added “Frontend Visibility” dropdown in category editor ✨ Feature: Category list view – new “Visibility” column with status indicators ✨ Feature: Empty categories setting – option to show/hide empty help topics ✨ Feature: FAQ system – enable/disable from settings with dedicated categories ✨ Feature: Google FAQ structured data – proper schema markup for SEO rich snippets ✨ Feature: Default FAQ category – automatically created when FAQ system is enabled ✨ Feature: [Premium] Knowledge Base Widget `[ikbase_widget]` with customization options ✨ Feature: [Premium] Real-time analytics dashboard with live activity tracking ✨ Feature: [Premium] Conversion funnel tracking with visualization ✨ Feature: [Premium] External analytics integration with Google Analytics 4 (GA4) and Mixpanel ✨ Feature: [Premium] Automated insights and recommendations system ✨ Feature: [Premium] Widget-specific analytics tracking and performance monitoring ✨ Feature: [Premium] Advanced activity feed with user behavior visualization 🔧 Tweak: Hidden categories are excluded from frontend but remain accessible via direct URL 🔧 Tweak: Updated templates to support category filtering consistently 🔧 Tweak: Empty category logic improved – global setting to hide them from frontend 🔧 Tweak: FAQ SEO optimization – FAQs follow Google schema guidelines 🔧 Tweak: [Premium] Widget – improved customization, responsive design, and AJAX search 🔧 Tweak: Enhanced analytics database structure for real-time data and funnels 🔧 Tweak: Improved error handling, debugging, and security for analytics endpoints 🛠 Fix: Fixed real-time analytics data refresh and display issues 🛠 Fix: Resolved conversion funnel visualization and loading problems 🛠 Fix: Improved analytics tracking reliability and consistency 🛠 Fix: Enhanced widget analytics with proper event tracking = 1.0.4 = ✨ Feature: [Premium] Content editor tools with code formatting and content boxes (Tip, Info, Warning) ✨ Feature: [Premium] Media support with image, GIF, video, and iFrame embedding via WordPress Media Library ✨ Feature: Image Lightbox – Click any editor-inserted image/GIF to open a fullscreen preview with next/previous navigation and keyboard support (Arrow keys, Esc) ✨ Feature: [Premium] iFrame embedding with customizable dimensions and responsive design ✨ Feature: Editor toolbar buttons for Tip, Info, Warning, GIF, Video, and iFrame now use icons for a cleaner, consistent UI ✨ Feature: Automatic frontend styling for code blocks, content boxes, media elements, and iFrames 🛠 Fix: Import/Export – Improved reliability, added support for all settings, categories, and tags, and enhanced security checks 🔧 Tweak: Enhanced frontend styling with responsive design and dark theme support 🔧 Tweak: Improved import/export interface with clearer messages and better usability 🔧 Tweak: Rebranded footer text to “Powered by Seventh Sky” across templates and admin preview 🛠 Fix: Branding visibility logic – free users always see branding; licensed users can enable it via “Show Plugin Branding” (no longer auto-disabled by license) ✨ Feature: Slug/Permalink improvement – you can now use a page at /knowledgebase without conflicts; the CPT archive auto-disables when a page with the same slug exists, while single article URLs remain at /knowledgebase/{article}. After creating/removing the page, re-save Permalinks to flush rewrites = 1.0.3 = 🚀 **Major Update: Analytics & Premium Features** ✨ Feature: [Premium] Comprehensive analytics dashboard with search tracking, article performance, and user engagement metrics ✨ Feature: [Premium] Advanced hero section builder with customizable backgrounds, animations, and content ✨ Feature: [Premium] Premium templates (Help Center Modern, Opt-in Focus v2, Content Focus) with enhanced layouts ✨ Feature: [Premium] GDPR compliance tools with customizable cookie consent banner ✨ Feature: [Premium] Typography customization with Google Fonts integration ✨ Feature: [Premium] Export/Import functionality for easy data management and backup ✨ Feature: Article hierarchy system with sections, subcategories, and article types ✨ Feature: Breadcrumb navigation for improved user experience ✨ Feature: [Premium] PDF export functionality for reports and articles ✨ Feature: [Premium] Performance tracking with scroll depth and time spent metrics ✨ Feature: [Premium] Advanced search features including dropdown search and live suggestions 🔧 Tweak: Enhanced admin interface with improved settings organization 🔧 Tweak: Better mobile responsiveness across all templates 🔧 Tweak: Improved search algorithm for more relevant results 🔧 Tweak: Enhanced user role management and access controls 🛠 Fix: Various bug fixes and performance improvements 🛠 Fix: Improved compatibility with different WordPress themes 🛠 Fix: Enhanced security measures and data validation = 1.0.2 = ✨ Feature: Added option to restrict knowledge base access to logged-in users. This can be set globally, with the option to override on individual articles. ✨ Feature: Introduced import/export functionality for easier data management. ✨ Feature: Added more user control during uninstallation. 🔧 Tweak: Renamed Articles to Knowledge Base. 🔧 Tweak: Renamed Categories to Help Topics. 🔧 Tweak: Improved UI/UX for a smoother user experience. 🛠 Fix: Minor bug fixes and performance enhancements. = 1.0.1 = 🔍 Improvement: Enhanced relevance of search results. 🎨 Fix: Corrected search result alignment to better match theme settings. = 1.0.0 = 🚀 Initial Release 📚 Custom post type for Knowledge Base Articles 📚 Category-based organization 📚 AJAX-powered search and filters 📚 Shortcode support 📚 User role-based access restrictions 📚 Related Articles and Most Viewed sections 📚 Like/Dislike feedback system 📚 Fully responsive design 📚 Support for custom templates and CSS overrides == Upgrade Notice == This plugin is free. Additional features and premium support are available at: https://7thskysoftware.com/instant-knowledge-base/