=== Instant Knowledge Base – Create AI Supported Knowledge Base, Documentation, Wiki, and Help Center === Contributors: 7thskysoftware Tags: knowledge base, documentation, help center, FAQ, wiki, Requires at least: 4.9 Tested up to: 6.8 Requires PHP: 7.4 Stable tag: 1.0.3 License: GPL v2 or later License URI: https://www.gnu.org/licenses/gpl-2.0.html Plugin URI: https://7thskysoftware.com/instant-knowledge-base/ Author URI: https://www.7thskysoftware.com/ Create a lightning-fast knowledge base, documentation system, Wiki, or help center articles easily — powered by AI and built for WordPress. == Description == **Instant Knowledge Base** is an all-in-one WordPress plugin to create and manage an AI-powered knowledge base, wiki, internal documentation, or FAQ support center in just a few clicks. It's designed for businesses, SaaS platforms, service providers, product developers, and anyone who needs to provide instant answers to customers, team members, or users. ✅ From structured articles to live AJAX search, feedback voting, and mobile responsiveness — this plugin brings everything you need to build a modern self-service support system. Create and manage your documentation, FAQs, and help center — all within WordPress. Instant Knowledge Base empowers you to reduce support tickets, enhance customer satisfaction, and scale your support operations — even while you sleep. ✅ Fast, Flexible, and Fully Integrated Built to work with any WordPress theme, Instant Knowledge Base offers a seamless experience for both administrators and users. Whether you're supporting customers or onboarding team members, your knowledge base is just a click away. --- https://youtu.be/z62vY7uXrQY == LIVE DEMO: == [DEMO](https://7thskysoftware.com/knowledge-base/) --- ### 🚀 Core Features ✔ **Modern, Responsive Layout** – Sleek, mobile-friendly design that adapts perfectly to any device. ✔ **Custom Post Type for Articles** – Easily create and manage structured knowledge base content. ✔ **Help Topic (Category) Organization** – Group articles into logical topics for intuitive navigation. ✔ **Real-Time AJAX Search & Filters** – Instant, dynamic results without page reloads. ✔ **Shortcode Support (`[instant_knowledgebase]`)** – Seamlessly embed your full knowledge base anywhere on your site. ✔ **Multiple Layout Templates** – Choose from Default, Compact, Content Focus, Help Center Modern, and Opt-in Focus layouts. ✔ **User Role Access Control** – Limit visibility to logged-in users or specific roles with flexible settings. ✔ **Global & Per-Article Access Settings** – Set access permissions globally, or override them at the article level. ✔ **Customizable Settings Panel** – Tailor layout, behavior, and access controls to fit your needs. ✔ **Most Viewed Articles** – Automatically feature your most-read content to guide users. ✔ **Related Articles Section** – Encourage deeper engagement with relevant content suggestions. ✔ **Like/Dislike Feedback System** – Collect user sentiment to gauge article helpfulness. ✔ **Custom Icons for Help Topics** – Add icons to topics for better visual organization. ✔ **Mobile-Optimized Experience** – Flawless performance and readability on all screen sizes. ✔ **[Premium] Advanced Analytics Dashboard** – Track search queries, popular articles, user engagement, and performance metrics. ✔ **[Premium] Export/Import Functionality** – Backup and transfer your knowledge base content easily. ✔ **[Premium] GDPR Compliance Tools** – Cookie consent banner and privacy controls. ✔ **[Premium] Typography Customization** – Custom fonts and typography settings. ✔ **[Premium] Hero Section Builder** – Create stunning landing pages with customizable hero sections. ✔ **Breadcrumb Navigation** – Clear navigation hierarchy for better user experience. ✔ **Article Hierarchy** – Organize content with sections, subcategories, and article types. ✔ **[Premium] Search Analytics** – Track what users are searching for and optimize content accordingly. ✔ **[Premium] PDF Export** – Export reports and articles as PDF files. ✔ **[Premium] Performance Tracking** – Monitor article engagement, scroll depth, and time spent. ✔ **[Premium] Advanced Search Features** – Dropdown search, live suggestions, and enhanced search experience. --- ### 🎨 Premium Templates ✔ **[Premium] Help Center Modern** – Professional help center layout with modern design ✔ **[Premium] Opt-in Focus v2** – Lead generation focused template with conversion optimization ✔ **[Premium] Content Focus** – Content-first layout for comprehensive documentation --- == 👨‍💻 Help Center & Support == Need help setting up? Want to explore features or request support? - 📘 [Full Documentation](https://7thskysoftware.com/knowledge-base/) - 🎥 [YouTube Video Tutorials](https://www.youtube.com/watch?v=z62vY7uXrQY&list=PLLAJlTvfFn-L-VNlAas5Fs0QrgboeEE8I) - 💬 [Support Forum on WordPress.org](https://wordpress.org/support/plugin/instant-knwledgebase/) - 🌐 [Plugin Homepage](https://7thskysoftware.com/instant-knowledge-base/) --- == 📸 Screenshots == 1. **Knowledge Base Home** – Search bar and categories layout 2. **Default Template (Free) – Home Page** – Clean homepage layout with search and category structure 3. **Compact Template (Premium) – Single Article Page** – Focused article layout for easy reading 4. **Compact Template (Premium) – Category Page** – Condensed view of categories and topics 5. **Compact Template (Premium) – Home Page** – Minimalist home layout with compact blocks 6. **Default Template (Free) – Single Article Page** – Basic article layout with sidebar navigation 7. **Opt-in Focus (Premium) – Category Page** – Conversion-optimized category view with opt-in section 8. **Opt-in Focus (Premium) – Home Page** – Homepage design focused on lead capture 9. **Opt-in Focus (Premium) – Single Article** – Article layout with emphasis on engagement and signups 10. **Content Focus (Premium) – Home Page** – Documentation-style home layout with clarity and space 11. **Content Focus (Premium) – Single Article Page** – Reader-focused article format for tutorials or guides 12. **Help Center Modern (Premium) – Category Page** – Sleek, modern layout for browsing categories 13. **Help Center Modern (Premium) – Home Page** – Stylish homepage with helpful CTAs and structure 14. **Help Center Modern (Premium) – Single Article** – Vibrant article design with clean typography 15. **GDPR and Privacy Policy** – Settings panel for managing privacy and compliance preferences 16. **Knowledge Base Layout and Appearance** – Customize layout elements, colors, and styles 17. **Knowledge Base Analytics Page** – Track article views, feedback, and engagement 18. **Knowledge Base General Settings** – Core plugin settings and configuration panel 19. **Knowledge Base Analytics Dashboard** – Overview of knowledge base performance and trends 20. **Knowledge Base Analytics Chart and Graphs** – Visual data for traffic, searches, and performance 21. **Knowledge Base Analytics Article Performance** – Detailed stats on individual articles 22. **Typography Options** – Customize fonts, sizes, and line spacing for readability --- == 💙 Love Instant Knowledgebase? == If this plugin saves you time or improves your support process, show your support: - ⭐ [Leave a 5-Star Review](https://wordpress.org/support/plugin/instant-knwledgebase/reviews/#new-post) - ☕ [Donate to Support Development](https://www.7thskysoftware.com/donate) - 📺 [Subscribe to our YouTube Channel](https://www.youtube.com/@7SeventhSky) --- == Installation == You can install the Instant Knowledgebase plugin in three ways: ### 🔌 Automatic Installation (Recommended): 1. Go to your WordPress dashboard. 2. Navigate to **Plugins > Add New**. 3. Search for **"Instant Knowledge base"**. 4. Click **Install Now**, then click **Activate**. ### 💻 Manual Installation via FTP: 1. Download the plugin ZIP from the WordPress.org plugin page or [here](https://wordpress.org/plugins/instant-knwledgebase/). 2. Unzip the file. 3. Upload the folder `instant-knowledgebase` to the `/wp-content/plugins/` directory using FTP or your hosting file manager. 4. Go to **Plugins > Installed Plugins** and click **Activate**. ### 🧩 Upload via WordPress Admin: 1. Download the ZIP file. 2. Go to **Plugins > Add New > Upload Plugin**. 3. Choose the downloaded ZIP file, click **Install Now**, and then click **Activate**. Once activated: - Navigate to **Knowledge Base > Settings** to configure options. - Create a page and insert the shortcode `[instant_knowledgebase]` to display the knowledge base on your site. --- == Frequently Asked Questions == = How do I display the knowledge base on my site? = Use the [instant_knowledgebase] shortcode on any WordPress page or post to display the knowledge base. = Can I restrict access to certain users? = Yes. You can enable user-role restrictions from Settings > Knowledge Base to control who can view articles. = Is this plugin mobile-friendly? = Yes, it is fully responsive and optimized for smartphones and tablets. = Can I customize the look and feel? = Absolutely. You can apply custom CSS or override the plugin's templates to match your site's branding. = Does it include article analytics? = Yes. Built-in view counters, like/dislike feedback system, and comprehensive analytics dashboard help track user engagement. = Can I import or export articles? = Yes. The plugin includes import/export functionality for easy backup and transfer of knowledge base content. = Can I change the terms "Articles" and "Categories"? = Yes. You can rename "Articles" to "Knowledge Base" and "Categories" to "Help Topics" in the settings. = How do I organize articles? = Articles can be grouped using help topics (formerly categories) for better organization and navigation. = Can I control access per article? = Yes. You can set access permissions globally or override them on a per-article basis. = What happens when I uninstall the plugin? = The plugin provides options to retain or remove data, giving you more control during uninstallation. = What analytics features are available? = The plugin includes search analytics, article performance tracking, user engagement metrics, and exportable reports. [Premium features require a premium license.] = Can I use custom fonts? = Yes. The plugin supports Google Fonts integration and custom typography settings. [Premium feature requires a premium license.] = Are there premium templates available? = Yes. Premium templates include Help Center Modern, Opt-in Focus v2, and Content Focus layouts. [Premium features require a premium license.] --- == Changelog == = 1.0.3 = – 2025-01-XX 🚀 **Major Update: Analytics & Premium Features** ✨ Feature: [Premium] Comprehensive analytics dashboard with search tracking, article performance, and user engagement metrics ✨ Feature: [Premium] Advanced hero section builder with customizable backgrounds, animations, and content ✨ Feature: [Premium] Premium templates (Help Center Modern, Opt-in Focus v2, Content Focus) with enhanced layouts ✨ Feature: [Premium] GDPR compliance tools with customizable cookie consent banner ✨ Feature: [Premium] Typography customization with Google Fonts integration ✨ Feature: [Premium] Export/Import functionality for easy data management and backup ✨ Feature: Article hierarchy system with sections, subcategories, and article types ✨ Feature: Breadcrumb navigation for improved user experience ✨ Feature: [Premium] PDF export functionality for reports and articles ✨ Feature: [Premium] Performance tracking with scroll depth and time spent metrics ✨ Feature: [Premium] Advanced search features including dropdown search and live suggestions 🔧 Tweak: Enhanced admin interface with improved settings organization 🔧 Tweak: Better mobile responsiveness across all templates 🔧 Tweak: Improved search algorithm for more relevant results 🔧 Tweak: Enhanced user role management and access controls 🛠 Fix: Various bug fixes and performance improvements 🛠 Fix: Improved compatibility with different WordPress themes 🛠 Fix: Enhanced security measures and data validation = 1.0.2 = – 2025-05-24 ✨ Feature: Added option to restrict knowledge base access to logged-in users. This can be set globally, with the option to override on individual articles. ✨ Feature: Introduced import/export functionality for easier data management. ✨ Feature: Added more user control during uninstallation. 🔧 Tweak: Renamed Articles to Knowledge Base. 🔧 Tweak: Renamed Categories to Help Topics. 🔧 Tweak: Improved UI/UX for a smoother user experience. 🛠 Fix: Minor bug fixes and performance enhancements. = 1.0.1 = 🔍 Improvement: Enhanced relevance of search results. 🎨 Fix: Corrected search result alignment to better match theme settings. = 1.0.0 = 🚀 Initial Release 📚 Custom post type for Knowledge Base Articles 📚 Category-based organization 📚 AJAX-powered search and filters 📚 Shortcode support 📚 User role-based access restrictions 📚 Related Articles and Most Viewed sections 📚 Like/Dislike feedback system 📚 Fully responsive design 📚 Support for custom templates and CSS overrides == Upgrade Notice == = 1.0.3 = This major update introduces comprehensive analytics, premium templates, advanced customization options, and enhanced user experience features. The plugin now includes a full analytics dashboard, GDPR compliance tools, typography customization, and premium layout templates for professional knowledge bases. [Premium features require a premium license.]