=== Instant Knowledge Base – Create AI Supported Knowledge Base, Documentation, Wiki, and Help Center === Contributors: 7thskysoftware Tags: knowledge base, documentation, help center, FAQ, wiki, Requires at least: 4.9 Tested up to: 6.8 Requires PHP: 7.4 Stable tag: 1.0.2 License: GPL v2 or later License URI: https://www.gnu.org/licenses/gpl-2.0.html Plugin URI: https://7thskysoftware.com/instant-knowledge-base/ Author URI: https://www.7thskysoftware.com/ Create a lightning-fast knowledge base, documentation system, Wiki, or help center articles easily — powered by AI and built for WordPress. == Description == **Instant Knowledge Base** is an all-in-one WordPress plugin to create and manage an AI-powered knowledge base, wiki, internal documentation, or FAQ support center in just a few clicks. It’s designed for businesses, SaaS platforms, service providers, product developers, and anyone who needs to provide instant answers to customers, team members, or users. ✅ From structured articles to live AJAX search, feedback voting, and mobile responsiveness — this plugin brings everything you need to build a modern self-service support system. Create and manage your documentation, FAQs, and help center — all within WordPress. Instant Knowledge Base empowers you to reduce support tickets, enhance customer satisfaction, and scale your support operations — even while you sleep. ✅ Fast, Flexible, and Fully Integrated Built to work with any WordPress theme, Instant Knowledge Base offers a seamless experience for both administrators and users. Whether you're supporting customers or onboarding team members, your knowledge base is just a click away. --- https://youtu.be/z62vY7uXrQY == LIVE DEMO: == [DEMO](https://7thskysoftware.com/knowledge-base/) --- ### 🚀 Core Features ✔ **Modern, Responsive Layout** – Sleek, mobile-friendly design that adapts perfectly to any device. ✔ **Custom Post Type for Articles** – Easily create and manage structured knowledge base content. ✔ **Help Topic (Category) Organization** – Group articles into logical topics for intuitive navigation. ✔ **Real-Time AJAX Search & Filters** – Instant, dynamic results without page reloads. ✔ **Shortcode Support (`[instant_knowledgebase]`)** – Seamlessly embed your full knowledge base anywhere on your site. ✔ **Pre-Built Layouts** – Professionally designed templates that integrate smoothly with your theme. ✔ **User Role Access Control** – Limit visibility to logged-in users or specific roles with flexible settings. ✔ **Global & Per-Article Access Settings** – Set access permissions globally, or override them at the article level. ✔ **Customizable Settings Panel** – Tailor layout, behavior, and access controls to fit your needs. ✔ **Most Viewed Articles** – Automatically feature your most-read content to guide users. ✔ **Related Articles Section** – Encourage deeper engagement with relevant content suggestions. ✔ **Like/Dislike Feedback System** – Collect user sentiment to gauge article helpfulness. ✔ **Custom Icons for Help Topics** – Add icons to topics for better visual organization. ✔ **Mobile-Optimized Experience** – Flawless performance and readability on all screen sizes. --- == 👨‍💻 Help Center & Support == Need help setting up? Want to explore features or request support? - 📘 [Full Documentation](https://7thskysoftware.com/knowledge-base/) - 🎥 [YouTube Video Tutorials](https://www.youtube.com/watch?v=z62vY7uXrQY&list=PLLAJlTvfFn-L-VNlAas5Fs0QrgboeEE8I) - 💬 [Support Forum on WordPress.org](https://wordpress.org/support/plugin/instant-knwledgebase/) - 🌐 [Plugin Homepage](https://7thskysoftware.com/instant-knowledge-base/) --- == 📸 Screenshots == 1. **Knowledge Base Home** – Search bar and categories layout 2. **Single Article View** – With feedback buttons and related content 3. **Help Topic** – Help Topic View 4. **Responsive** – Different Screens Responsiveness --- == 💙 Love Instant Knowledgebase? == If this plugin saves you time or improves your support process, show your support: - ⭐ [Leave a 5-Star Review](https://wordpress.org/support/plugin/instant-knwledgebase/reviews/#new-post) - ☕ [Donate to Support Development](https://www.7thskysoftware.com/donate) - 📺 [Subscribe to our YouTube Channel](https://www.youtube.com/@7SeventhSky) --- == Installation == You can install the Instant Knowledgebase plugin in three ways: ### 🔌 Automatic Installation (Recommended): 1. Go to your WordPress dashboard. 2. Navigate to **Plugins > Add New**. 3. Search for **"Instant Knowledge base"**. 4. Click **Install Now**, then click **Activate**. ### 💻 Manual Installation via FTP: 1. Download the plugin ZIP from the WordPress.org plugin page or [here](https://wordpress.org/plugins/instant-knwledgebase/). 2. Unzip the file. 3. Upload the folder `instant-knowledgebase` to the `/wp-content/plugins/` directory using FTP or your hosting file manager. 4. Go to **Plugins > Installed Plugins** and click **Activate**. ### 🧩 Upload via WordPress Admin: 1. Download the ZIP file. 2. Go to **Plugins > Add New > Upload Plugin**. 3. Choose the downloaded ZIP file, click **Install Now**, and then click **Activate**. Once activated: - Navigate to **Knowledge Base > Settings** to configure options. - Create a page and insert the shortcode `[instant_knowledgebase]` to display the knowledge base on your site. --- == Frequently Asked Questions == = How do I display the knowledge base on my site? = Use the [instant_knowledgebase] shortcode on any WordPress page or post to display the knowledge base. = Can I restrict access to certain users? = Yes. You can enable user-role restrictions from Settings > Knowledge Base to control who can view articles. = Is this plugin mobile-friendly? = Yes, it is fully responsive and optimized for smartphones and tablets. = Can I customize the look and feel? = Absolutely. You can apply custom CSS or override the plugin's templates to match your site's branding. = Does it include article analytics? = Yes. Built-in view counters and a like/dislike feedback system help track user engagement. = Can I import or export articles? = Yes. The plugin includes import/export functionality for easy backup and transfer of knowledge base content. = Can I change the terms “Articles” and “Categories”? = Yes. You can rename “Articles” to “Knowledge Base” and “Categories” to “Help Topics” in the settings. = How do I organize articles? = Articles can be grouped using help topics (formerly categories) for better organization and navigation. = Can I control access per article? = Yes. You can set access permissions globally or override them on a per-article basis. = What happens when I uninstall the plugin? = The plugin provides options to retain or remove data, giving you more control during uninstallation. --- == Changelog == = 1.0.2 = – 2025-05-24 ✨ Feature: Added option to restrict knowledge base access to logged-in users. This can be set globally, with the option to override on individual articles. ✨ Feature: Introduced import/export functionality for easier data management. ✨ Feature: Added more user control during uninstallation. 🔧 Tweak: Renamed Articles to Knowledge Base. 🔧 Tweak: Renamed Categories to Help Topics. 🔧 Tweak: Improved UI/UX for a smoother user experience. 🛠 Fix: Minor bug fixes and performance enhancements. = 1.0.1 = 🔍 Improvement: Enhanced relevance of search results. 🎨 Fix: Corrected search result alignment to better match theme settings. = 1.0.0 = 🚀 Initial Release 📚 Custom post type for Knowledge Base Articles 📚 Category-based organization 📚 AJAX-powered search and filters 📚 Shortcode support 📚 User role-based access restrictions 📚 Related Articles and Most Viewed sections 📚 Like/Dislike feedback system 📚 Fully responsive design 📚 Support for custom templates and CSS overrides == Upgrade Notice == = 1.0.2 = This update introduces powerful access control features, improved usability, and new import/export options. We recommend updating to take advantage of enhanced functionality and a better user experience.