/* ====================
    Thread
====================== */

#hive_lite_support_thread {
  display: none;
}

.hive_lite_support_thread_header {
  padding: 30px;
  background: #ffffff;
  border-radius: 10px;
  display: flex;
}
.hive_lite_support_thread_header h3 {
  display: inline-block;
  cursor: pointer;
  font-size: 24px;
  font-weight: 500;
  color: #1d2635;
  margin: 0;
  -webkit-appearance: none;
  -moz-appearance: none;
  background: transparent url(../img/thread/arrow-left.svg) no-repeat;
  background-size: 8px;
  background-position-x: 0;
  background-position-y: center;
  padding: 0 0 0 27px;
}
.hive_lite_support_thread_header .hive_lite_support_thread_reload {
  display: inline-block;
  cursor: pointer;
  margin-left: auto;
  content: url(../img/thread/reload.svg);
}
.hive_lite_support_thread_header .hive_lite_support_thread_center_controll {
  display: inline-block;
  cursor: pointer;
  margin: 0;
  content: url(../img/thread/minimize.svg);
  margin-right: 27px;
}

.hive_lite_support_thread_sections_container {
  margin-top: 25px;
  display: flex;
  gap: 25px;
}

/* ====================
    Left Section
====================== */
.hive_lite_support_thread_section_left {
  width: 320px;
}
.hive_lite_support_thread_section_stats {
  padding: 20px;
  background: #ffffff;
  border-radius: 10px;
  display: flex;
  flex-flow: column;
  gap: 25px;
}
.hive_lite_support_thread_section_left_item {
}
.hive_lite_support_thread_section_left_item label {
  color: #1d2635;
  font-size: 20px;
  font-weight: 600;
  margin-bottom: 10px;
  display: block;
}
.hive_lite_support_thread_section_left_item input,
.hive_lite_support_thread_section_left_item select {
  display: block;
  width: 100%;
  max-width: 100%;
  margin: 0;
  padding: 5px 10px 5px 40px;
  font-size: 15px;
  font-weight: 600;
  color: #484848;
  border: 1px solid #f3f3f3;
  border-radius: 5px;
  outline: none;
  box-shadow: none;
  -webkit-appearance: none;
  -moz-appearance: none;
}

.hive_lite_support_thread_section_left_item input:hover,
.hive_lite_support_thread_section_left_item input:focus,
.hive_lite_support_thread_section_left_item select:hover,
.hive_lite_support_thread_section_left_item select:focus {
  border: 1px solid #f3f3f3;
  color: #484848;
  outline: none;
}

.hive_lite_support_thread_section_left_item select.status_icon {
  background: url("../img/thread/select_arrow.svg") no-repeat,
    url("../img/thread/status_wave.svg") no-repeat;
  background-size: 10px, 17px;
  background-position-x: calc(100% - 20px), 10px;
  background-position-y: center;
}
.hive_lite_support_thread_section_left_item select.user_icon {
  background: url("../img/thread/select_arrow.svg") no-repeat,
    url("../img/thread/user.svg") no-repeat;
  background-size: 10px, 17px;
  background-position-x: calc(100% - 20px), 10px;
  background-position-y: center;
}
.hive_lite_support_thread_section_left_item input.ticket_updated {
  background: url("../img/thread/ticket_updated.svg") no-repeat;
  background-size: 17px;
  background-position-x: 10px;
  background-position-y: center;
}
.hive_lite_support_thread_section_left_item input.ticket_created {
  background: url("../img/thread/ticket_created.svg") no-repeat;
  background-size: 17px;
  background-position-x: 10px;
  background-position-y: center;
}

/* ====================
    Center Section
====================== */
.hive_lite_support_thread_section_center {
  flex: 1;
}
.hive_lite_support_thread_section_center_header {
  display: flex;
  align-items: center;
}
.hive_lite_support_thread_section_center_header h4 {
  margin: 0;
  font-size: 24px;
  font-weight: 700;
  color: #1d2635;
  line-height: 30px;
}
.hive_lite_support_thread_section_center_header h4 span {
  margin: 0 0 0 10px;
  font-weight: 500;
  color: #777d86;
}

.hive_lite_support_thread_section_center_thread_form {
  margin-top: 25px;
  padding: 20px;
  background: #ffffff;
  border-radius: 20px;
}
.hive_lite_support_thread_section_center_thread_form label {
  color: #1d2635;
  font-size: 20px;
  font-weight: 600;
  margin-bottom: 10px;
  display: block;
}
.hive_lite_support_thread_section_center_thread_form textarea {
  display: block;
  width: 100%;
  max-width: 100%;
  margin: 0;
  padding: 5px 10px;
  font-size: 15px;
  font-weight: 600;
  color: #484848;
  border: 1px solid #d3e0f0;
  border-radius: 5px;
  outline: none;
  box-shadow: none;
  background: #e5eaf0;
}

.hive_lite_support_thread_section_center_thread_form textarea:hover,
.hive_lite_support_thread_section_center_thread_form textarea:focus {
  border: 1px solid #d3e0f0;
  color: #484848;
  outline: none;
}
.hive_lite_support_thread_section_center_thread_form
  textarea.hive_lite_support_field_error_occurred {
  border: 1px solid #db2b0f;
}

.hive_lite_support_thread_section_center_thread_form
  .hive_lite_support_thread_section_center_thread_form_actions {
  margin-top: 20px;
  display: flex;
  gap: 7px;
}
.hive_lite_support_thread_section_center_thread_form button.add_media {
  cursor: pointer;
  vertical-align: middle;
  padding-left: 5px;
  margin-bottom: 10px;
}

.hive_lite_support_thread_section_center_thread_form
  button.add_media
  .wp-media-button-icon {
  display: inline-block;
  width: 20px;
  height: 20px;
  line-height: 1;
  vertical-align: middle;
  margin: 0 2px;
  background-image: url(../img/thread/add_image.png);
  background-size: contain;
  background-position: center;
  background-repeat: no-repeat;
}

.hive_lite_support_thread_section_center_thread_form button.reply_close {
  cursor: pointer;
  background: #ffffff;
  color: #685be7;
  border-radius: 4px;
  border: 2px solid #685be7;
  outline: none;
  font-weight: 500;
  font-size: 16px;
  line-height: 34px;
  padding: 7px 35px;
  display: flex;
  align-items: center;
  -webkit-transition: all 0.3s ease-in;
  transition: all 0.3s ease-in;
}

.hive_lite_support_thread_section_center_thread_form button.reply_close:hover {
  background: #685be7;
  color: #ffffff;
}
.hive_lite_support_thread_section_center_thread_form button.ticket_close {
  cursor: pointer;
  background: #ffffff;
  color: #777d86;
  border-radius: 4px;
  border: 2px solid #777d86;
  outline: none;
  font-weight: 500;
  font-size: 16px;
  line-height: 34px;
  padding: 7px 35px;
  display: flex;
  align-items: center;
  -webkit-transition: all 0.3s ease-in;
  transition: all 0.3s ease-in;
}
.hive_lite_support_thread_section_center_thread_form button.ticket_close:hover {
  background: #777d86;
  color: #ffffff;
}

.hive_lite_support_thread_section_center_thread_form
  .hive_lite_support_thread_section_center_thread_form_media {
  margin-top: 20px;
  display: flex;
  justify-content: center;
  align-items: center;
}
.hive_lite_support_thread_section_center_thread_form_media .file_upload {
  cursor: pointer;
  background: #409eff;
  color: #fff;
  border-radius: 4px;
  border: none;
  outline: none;
  font-weight: 500;
  font-size: 16px;
  padding: 5px 10px;
  display: flex;
  align-items: center;
  -webkit-transition: all 0.3s ease-in;
  transition: all 0.3s ease-in;
}

.hive_lite_support_thread_section_center_thread_form
  .hive_lite_support_thread_section_center_thread_form_media_upload_area {
  margin-top: 10px;
}

.image-list {
  list-style: none;
  margin: 0;
  padding: 0;
}

.hive_lite_support_thread_section_center_thread_form_media_upload_area
  .image-list
  li {
  display: flex;
  align-items: center;
  padding: 10px;
  border-radius: 10px;
  box-shadow: rgba(99, 99, 99, 0.2) 0px 2px 8px 0px;
}

.hive_lite_support_thread_section_center_thread_form_media_upload_area .image {
  width: 50px;
  height: 50px;
  margin-right: 10px;
  border-radius: 5px;
}

.hive_lite_support_thread_section_center_thread_form_media_upload_area .info {
  flex-grow: 1;
  display: flex;
  flex-direction: column;
  margin-right: 10px;
}

.hive_lite_support_thread_section_center_thread_form_media_upload_area .name {
  font-weight: bold;
  margin-bottom: 5px;
  width: 200px;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.hive_lite_support_thread_section_center_thread_form_media_upload_area .size {
  font-size: 0.8em;
}

.hive_lite_support_thread_section_center_thread_form_media_upload_area
  .close-button {
  border: none;
  background: transparent;
  font-size: 1.5em;
  cursor: pointer;
}

.hive_lite_support_thread_section_center_thread_form
  button.ticket_close
  .submitting_loader {
  display: inline-block;
  border: 3px solid rgb(208, 207, 229);
  border-radius: 50%;
  border-top: 3px solid #777d86;
  width: 12px;
  height: 12px;
  -webkit-animation: hive_lite_support_spin_animation 2s linear infinite; /* Safari */
  animation: hive_lite_support_spin_animation 2s linear infinite;
}

.hive_lite_support_thread_section_center_thread_form
  button.reply_close
  .submitting_loader {
  display: inline-block;
  border: 3px solid rgb(208, 207, 229);
  border-radius: 50%;
  border-top: 3px solid #685be7;
  width: 12px;
  height: 12px;
  -webkit-animation: hive_lite_support_spin_animation 2s linear infinite; /* Safari */
  animation: hive_lite_support_spin_animation 2s linear infinite;
}

.hive_lite_support_thread_section_center_thread_form
  button.ticket_close
  .submitting_loader {
  display: inline-block;
  border: 3px solid rgb(208, 207, 229);
  border-radius: 50%;
  border-top: 3px solid #685be7;
  width: 12px;
  height: 12px;
  -webkit-animation: hive_lite_support_spin_animation 2s linear infinite; /* Safari */
  animation: hive_lite_support_spin_animation 2s linear infinite;
}
.hive_lite_support_thread_section_center_thread_form button.reply {
  cursor: pointer;
  background: #685be7;
  color: #ffffff;
  border-radius: 4px;
  border: 2px solid #685be7;
  outline: none;
  font-weight: 500;
  font-size: 16px;
  line-height: 34px;
  padding: 7px 35px;
  display: flex;
  align-items: center;
  -webkit-transition: all 0.3s ease-in;
  transition: all 0.3s ease-in;
}
.hive_lite_support_thread_section_center_thread_form button.reply:hover {
  background: #5748e8;
}
.hive_lite_support_thread_section_center_thread_form
  button.reply
  .submitting_loader {
  display: inline-block;
  border: 3px solid rgba(255, 255, 255, 0.2);
  border-radius: 50%;
  border-top: 3px solid #ffffff;
  width: 22px;
  height: 22px;
  -webkit-animation: hive_lite_support_spin_animation 2s linear infinite; /* Safari */
  animation: hive_lite_support_spin_animation 2s linear infinite;
}

/* Safari */
@-webkit-keyframes hive_lite_support_spin_animation {
  0% {
    -webkit-transform: rotate(0deg);
  }
  100% {
    -webkit-transform: rotate(360deg);
  }
}

@keyframes hive_lite_support_spin_animation {
  0% {
    transform: rotate(0deg);
  }
  100% {
    transform: rotate(360deg);
  }
}

.hive_lite_support_thread_section_center_thread_items {
  margin-top: 25px;
  background-color: #fff;
  border-radius: 20px;
}
.hive_lite_support_thread_section_center_thread_item {
  padding: 30px 40px;
}
.hive_lite_support_thread_section_center_thread_item:not(:first-child) {
  border-top: 2px solid #f3f3f3;
  padding-top: 20px;
}
.hive_lite_support_thread_section_center_thread_item_header {
  display: flex;
  align-items: center;
  border-left: 4px solid transparent;
  padding-left: 7px;
  padding: 12px 12px;
  border-radius: 8px;
}
.hive_lite_support_thread_section_center_thread_item_header img {
  width: 60px;
  height: 60px;
  border-radius: 50%;
}
.hive_lite_support_thread_section_center_thread_item_header
  .hive_lite_support_thread_section_center_thread_item_header_details {
  margin-left: 10px;
}
.hive_lite_support_thread_section_center_thread_item_header
  .hive_lite_support_thread_section_center_thread_item_header_details
  a {
  display: block;
  margin: 0 0 5px 0;
  text-decoration: none !important;
  font-size: 20px;
  font-weight: 700;
  line-height: 28px;
  color: #1d2635;
}
.hive_lite_support_thread_section_center_thread_item_header
  .hive_lite_support_thread_section_center_thread_item_header_details
  span.response_by {
  padding: 4px 10px;
  font-size: 15px;
  color: #fff;
  border-radius: 4px;
  background: #685be7;
}
.hive_lite_support_thread_section_center_thread_item_header
  .hive_lite_support_thread_section_center_thread_item_header_details
  span.response_at {
  padding: 4px 10px;
  font-size: 15px;
  color: #777d86;
}
.hive_lite_support_thread_section_center_thread_item_header
  .hive_lite_support_thread_elipsis_icon {
  margin-left: auto;
  display: -webkit-box;
  display: -ms-flexbox;
  display: flex;
  -webkit-box-align: center;
  -ms-flex-align: center;
  align-items: center;
  -webkit-box-pack: center;
  -ms-flex-pack: center;
  justify-content: center;
  height: 40px;
  width: 40px;
  font-size: 20px;
  cursor: pointer;
}

.hive_lite_support_thread_section_center_thread_item_header
  .hive_lite_support_thread_elipsis_icon
  img {
  height: 15px;
  content: url(../img/responses/dot-elipsis.svg);
}
.hive_lite_support_thread_section_center_thread_item_body {
  margin: 20px 0 0 0;
}
.hive_lite_support_thread_section_center_thread_item_body p {
  font-size: 17px;
  color: #777d86;
  word-wrap: break-word;
  word-break: break-word;

}
.hive_lite_support_thread_section_center_thread_item_body
  .hive_lite_support_thread_section_center_thread_item_body_extra_document {
  margin: 20px 0 0 0;
  display: block;
  justify-content: center;
  align-items: center;
  gap: 7px;
  column-gap: 7px;
  row-gap: 7px;
  background: #f5f4fa;
  padding: 10px;
  border-radius: 10px;
}

.hive_lite_support_thread_section_center_thread_item_body_extra_document img {
  width: 48%;
  border-radius: 10px;
  padding: 5px;
}

/* ====================
    Right Section
====================== */
.hive_lite_support_thread_section_right {
  width: 300px;
}
.hive_lite_support_thread_section_user_profile {
  padding: 20px;
  background: #ffffff;
  border-radius: 10px;
  text-align: center;
  margin-bottom: 30px;
}
.hive_lite_support_thread_section_user_profile img {
  width: 80px;
  height: 80px;
  border-radius: 50%;
}
.hive_lite_support_thread_section_user_profile h5 {
  margin: 10px 0 0 0;
  font-size: 20px;
  font-weight: 700;
  line-height: 28px;
  color: #1d2635;
}
.hive_lite_support_thread_section_user_profile span.email {
  margin: 7px 0 0 0;
  display: block;
  font-size: 18px;
  font-weight: 500;
  color: #777d86;
}
.hive_lite_support_thread_section_user_profile
  .hive_lite_support_thread_section_user_profile_order {
  display: none;
  margin: 20px 0 0 0;
  border-top: 1px solid #f3f3f3;
  padding-top: 20px;
  text-align: center;
}
.hive_lite_support_thread_section_user_profile
  .hive_lite_support_thread_section_user_profile_order_item {
  margin: 0 0 7px 0;
}
.hive_lite_support_thread_section_user_profile
  .hive_lite_support_thread_section_user_profile_order_item
  a {
  text-decoration: none;
  color: #685be7;
  font-weight: 700;
  cursor: pointer;
}
.hive_lite_support_thread_section_user_profile
  .hive_lite_support_thread_section_user_profile_order_item
  .hive_lite_support_thread_order_date {
  font-size: 12px;
}

.hive_lite_support_thread_order_status {
  background: #685be7;
  border-radius: 5px;
  padding: 0 10px 0 10px;
  margin: 0;
  color: #fff;
}

.hive_lite_support_thread_section_user_profile
  .hive_lite_support_thread_section_user_previous_ticket {
  display: none;
  margin: 20px 0 0 0;
  border-top: 1px solid #f3f3f3;
  padding-top: 20px;
  text-align: left;
}
.hive_lite_support_thread_section_user_profile
  .hive_lite_support_thread_section_user_previous_ticket_item {
  margin: 0 0 7px 0;
}
.hive_lite_support_thread_section_user_profile
  .hive_lite_support_thread_section_user_previous_ticket_item
  a {
  text-decoration: none;
  color: #685be7;
  font-weight: 700;
  cursor: pointer;
}
.hive_lite_support_thread_section_user_profile
  .hive_lite_support_thread_section_user_previous_ticket_item
  .hive_lite_support_thread_order_date {
  font-size: 12px;
}

/* ====================
    Right Tab Section
====================== */

.hive_lite_support_thread_right_tab {
  margin-top: 25px;
  padding: 20px;
  background-color: #fff;
  border-radius: 20px;
  -webkit-box-sizing: border-box;
  box-sizing: border-box;
  outline: none;
  -moz-osx-font-smoothing: grayscale;
  -webkit-font-smoothing: antialiased;
}

.hive_lite_support_thread_right_tab_menu_container {
  display: -webkit-box;
  display: -ms-flexbox;
  display: flex;
  -webkit-box-align: start;
  -ms-flex-align: start;
  align-items: flex-start;
  gap: 20px;
}

.hive_lite_support_thread_right_tab_menu {
  display: inline-block;
  padding-bottom: 10px;
  position: relative;
  cursor: pointer;
  -webkit-box-sizing: border-box;
  box-sizing: border-box;
  outline: none;
  -moz-osx-font-smoothing: grayscale;
  -webkit-font-smoothing: antialiased;
}

.hive_lite_support_thread_right_tab_menu.active::before {
  visibility: visible;
  opacity: 1;
  width: 100%;
}
.hive_lite_support_thread_right_tab_menu::before {
  content: "";
  position: absolute;
  bottom: 0;
  left: 0;
  height: 2px;
  width: 0%;
  background-color: #685be7;
  visibility: hidden;
  opacity: 0;
  -webkit-transition: 0.3s;
  transition: 0.3s;
}

.hive_lite_support_thread_right_tab_body {
  display: block;
  -webkit-animation: 1s fade-effects;
  animation: 1s fade-effects;
  margin-top: 25px;
}

.hive_lite_support_custom_form .hive_lite_support_single_input {
  width: 100%;
  position: relative;
}

.hive_lite_support_custom_form
  .hive_lite_support_single_input
  .hive_lite_support_form_control {
  width: 100%;
  height: 55px;
  line-height: 55px;
  padding: 0 15px;
  border: 1px solid rgba(221, 221, 221, 0.7);
  background-color: #fff;
  outline: none;
  color: #acacac;
  -webkit-transition: 300ms;
  transition: 300ms;
  -webkit-box-shadow: 0 0 10px rgba(255, 255, 255, 0.1);
  box-shadow: 0 0 10px rgba(255, 255, 255, 0.1);
  font-size: 15px;
  border-radius: 10px;
}

.hive_lite_support_thread_right_search
  .hive_lite_support_single_input
  .hive_lite_support_form_control {
  padding-right: 45px;
}
.hive_lite_support_thread_right_search .hive_lite_support_single_input button {
  position: absolute;
  right: 10px;
  background: none;
  border: 0;
  outline: none;
  top: 0;
  bottom: 0;
  cursor: pointer;
  align-items: center;
}

.hive_lite_support_thread_right_template_body {
  margin-top: 25px;
}

.hive_lite_support_thread_right_template_contents {
  max-height: 300px;
  min-height: 300px;
  overflow-y: scroll;
  -webkit-box-sizing: border-box;
  box-sizing: border-box;
  outline: none;
  -moz-osx-font-smoothing: grayscale;
  -webkit-font-smoothing: antialiased;
}

.hive_lite_support_thread_right_template_contents
  .hive_lite_support_thread_right_template_item {
  border: 1px solid #f3f3f3;
  border-radius: 10px;
  margin-bottom: 10px;
}
.hive_lite_support_thread_right_template_contents
  .hive_lite_support_thread_right_template_item.open {
  border-radius: 10px;
  overflow: hidden;
  background-color: #fff;
  -webkit-box-shadow: 0 0 20px rgba(221, 221, 221, 0.5);
  box-shadow: 0 0 20px rgba(221, 221, 221, 0.5);
}
.hive_lite_support_thread_right_template_contents
  .hive_lite_support_thread_right_template_item.open
  .hive_lite_support_thread_right_template_item_title {
  border-radius: 0;
  -webkit-box-shadow: none;
  box-shadow: none;
}
.hive_lite_support_thread_right_template_contents
  .hive_lite_support_thread_right_template_item.open
  .hive_lite_support_thread_right_template_item_title::after {
  /* IE 9 */
  -webkit-transform: translateY(-50%) rotate(180deg);
  /* Chrome, Safari, Opera */
  transform: translateY(-50%) rotate(180deg);
}
.hive_lite_support_thread_right_template_contents
  .hive_lite_support_thread_right_template_item.open
  .hexp-faq-panel
  .hive_lite_support_thread_right_template_item_desc {
  color: #acacac;
}
.hive_lite_support_thread_right_template_contents
  .hive_lite_support_thread_right_template_item.active
  .hive_lite_support_thread_right_template_item_desc_panel {
  display: block;
}
.hive_lite_support_thread_right_template_contents
  .hive_lite_support_thread_right_template_item:not(:first-child) {
  margin-top: 24px;
}
.hive_lite_support_thread_right_template_contents
  .hive_lite_support_thread_right_template_item
  .hive_lite_support_thread_right_template_item_title {
  padding: 20px 20px;
  font-size: 20px;
  font-weight: 500;
  line-height: 28px;
  color: #1d2635;
  font-family: "Outfit", sans-serif;
  background: none;
  border-radius: 10px;
  cursor: pointer;
  position: relative;
  z-index: 1;
  -webkit-transition: 400ms;
  transition: 400ms;
  margin-right: 20px;
  margin-top: -5px;
}
.hive_lite_support_thread_right_template_contents
  .hive_lite_support_thread_right_template_item
  .hive_lite_support_thread_right_template_item_title::after {
  content: "";
  position: absolute;
  right: 0px;
  top: 50%;
  -webkit-transform: translateY(-50%);
  transform: translateY(-50%);
  -webkit-transition: 400ms;
  transition: 400ms;
  background-image: url(../img/thread/arrow-down.svg);
  background-size: contain;
  background-position: center;
  background-repeat: no-repeat;
  height: 16px;
  width: 16px;
}

.hive_lite_support_thread_right_template_item_desc_panel {
  display: none;
  padding: 20px;
  border-top: 1px solid #f3f3f3;
  box-sizing: border-box;
}

.hive_lite_support_thread_right_template_item_desc {
  color: #acacac;
  font-size: 16px;
  line-height: 30px;
  color: #acacac;
  margin: 0;
  hyphens: auto;
}

/* Popup Edit */
.hive_lite_support_thread_action_popup_close {
  position: absolute;
  right: 5px;
  top: 5px;
  background-color: #685be7;
  color: #fff;
  font-size: 18px;
  font-weight: 500;
  display: -webkit-box;
  display: -ms-flexbox;
  display: flex;
  -webkit-box-align: center;
  -ms-flex-align: center;
  align-items: center;
  -webkit-box-pack: center;
  -ms-flex-pack: center;
  justify-content: center;
  border-radius: 50%;
  height: 30px;
  width: 30px;
  cursor: pointer;
}
.hive_lite_support_thread_action_popup_close span {
  margin: -4px auto 0;
}

.hive_lite_support_thread_action_popup_edit {
  max-width: fit-content;
  width: fit-content;
  position: fixed;
  top: 50%;
  left: 50%;
  /* IE 9 */
  -webkit-transform: translate(-50%, -50%) scale(0.5);
  /* Chrome, Safari, Opera */
  transform: translate(-50%, -50%) scale(0.5);
  -webkit-transition: 0.3s;
  transition: 0.3s;
  visibility: hidden;
  opacity: 0;
  overflow: hidden;
  z-index: 91;
  padding: 30px;
  background-color: #fff;
  border-radius: 10px;
}
.hive_lite_support_thread_action_popup_edit.show {
  visibility: visible;
  opacity: 1;
  /* IE 9 */
  -webkit-transform: translate(-50%, -50%) scale(1);
  /* Chrome, Safari, Opera */
  transform: translate(-50%, -50%) scale(1);
}
.hive_lite_support_thread_action_popup_edit_contents_list {
  margin: 10px 0 0 0;
  padding: 0;
  list-style: none;
}
.hive_lite_support_thread_action_popup_edit_contents_list_item {
  cursor: pointer;
  padding: 5px 10px;
  display: -webkit-box;
  display: -ms-flexbox;
  display: flex;
  -webkit-box-align: center;
  -ms-flex-align: center;
  align-items: center;
  gap: 10px;
  font-size: 16px;
  font-weight: 500;
  color: #777d86;
  -webkit-transition: 0.3s;
  transition: 0.3s;
  border-radius: 3px;
  margin-right: 15px;
}
.hive_lite_support_thread_action_popup_edit_contents_list_item:not(
    :last-child
  ) {
  padding-bottom: 10px;
}
.hive_lite_support_thread_action_popup_edit_contents_list_item:not(
    :first-child
  ) {
  border-top: 1px solid #f3f3f3;
  padding-top: 10px;
}
.hive_lite_support_thread_action_popup_edit_contents_list_item:hover {
  background-color: #f1f1f1;
  color: #685be7;
}

.hive_lite_support_thread_action_popup_overlay {
  position: fixed;
  left: 0;
  top: 0;
  background-color: rgba(0, 0, 0, 0.5);
  height: 100vh;
  width: 100%;
  visibility: hidden;
  opacity: 0;
  -webkit-transition: 0.3s;
  transition: 0.3s;
  z-index: 90;
}
.hive_lite_support_thread_action_popup_overlay.show {
  visibility: visible;
  opacity: 1;
}

/*  Activity  */

.hive_lite_support_thread_item {
  display: flex;
  align-items: center;
  gap: 6px;
  position: relative;
  z-index: 2;
}
.hive_lite_support_thread_item:not(:last-child) {
  padding-bottom: 25px;
}
.hive_lite_support_thread_item:not(:last-child)::before {
  content: "";
  position: absolute;
  top: 0;
  left: 22px;
  background-color: #ddd;
  height: 100%;
  width: 2px;
  z-index: -1;
}
.hive_lite_support_thread_item img {
  width: 48px;
  height: 48px;
  border-radius: 50%;
}
.hive_lite_support_thread_item_details .user_name {
  margin: 0 0 0 5px;
  font-size: 16px;
  font-weight: 700;
  color: #1d2635;
}
.hive_lite_support_thread_item_details .user_action {
  margin: 0 0 0 5px;
  font-size: 16px;
  color: #777d86;
  font-weight: 500;
}
.hive_lite_support_thread_item_details .break {
  display: block;
  height: 5px;
}
.hive_lite_support_thread_item_details .user_title {
  margin: 0 0 0 5px;
  padding: 4px;
  font-size: 13px;
  color: #fff;
  border-radius: 4px;
  background: #685be7;
}
.hive_lite_support_thread_item_details .time {
  margin: 0 0 0 5px;
  font-size: 12px;
  font-weight: 500;
  color: #777d86;
}

/* width */
::-webkit-scrollbar {
  width: 10px;
}

/* Track */
::-webkit-scrollbar-track {
  background: #f1f1f1;
}

/* Handle */
::-webkit-scrollbar-thumb {
  background: #888;
}

/* Handle on hover */
::-webkit-scrollbar-thumb:hover {
  background: #555;
}

.hive_lite_support_custom_form .hive_lite_support_todo_input {
  width: 100%;
  display: inline-block;
}

.hive_lite_support_custom_form
  .hive_lite_support_todo_input
  .hive_lite_support_form_control {
  height: 55px;
  line-height: 55px;
  padding: 0 5px;
  border: 1px solid rgba(221, 221, 221, 0.7);
  background-color: #fff;
  outline: none;
  color: #acacac;
  -webkit-transition: 300ms;
  transition: 300ms;
  -webkit-box-shadow: 0 0 10px rgba(255, 255, 255, 0.1);
  box-shadow: 0 0 10px rgba(255, 255, 255, 0.1);
  font-size: 15px;
  border-radius: 10px 0 0 10px;
}

.hive_lite_support_thread_right_search
  .hive_lite_support_todo_input
  .hive_lite_support_form_control {
  width: 82%;
}
.hive_lite_support_thread_right_search .hive_lite_support_todo_input button {
  float: right;
  background: #ddddddb2;
  border: 0;
  outline: none;
  top: 0;
  bottom: 0;
  cursor: pointer;
  align-items: center;
  width: 50px;
  height: 55px;
  display: flex;
  justify-content: center;
  border-radius: 0 10px 10px 0;
}

.hive_lite_support_thread_todo_item {
  display: flex;
  align-items: center;
  border: 1px solid #f3f3f3;
  border-radius: 10px;
  padding: 10px;
  margin-bottom: 10px;
}

.hive_lite_support_thread_todo_item .hive_lite_support_thread_elipsis_icon {
  margin-left: auto;
  display: -webkit-box;
  display: -ms-flexbox;
  display: flex;
  -webkit-box-align: center;
  -ms-flex-align: center;
  align-items: center;
  -webkit-box-pack: center;
  -ms-flex-pack: center;
  justify-content: center;
  height: 40px;
  width: 40px;
  font-size: 20px;
  cursor: pointer;
}

.hive_lite_support_thread_todo_item .hive_lite_support_thread_elipsis_icon img {
  height: 15px;
  content: url(../img/responses/dot-elipsis.svg);
}
.hive_lite_support_thread_todo_item p {
  margin: 0 0 0 0;
  font-size: 17px;
  color: #777d86;
}

@media screen and (max-width: 767px) {

  .hive_lite_support_thread_section_center_thread_item_body p {
    font-size: 15px;
    word-break: break-all;
  }

}

.hive_support_thread_section_center_header h4 {
  margin: 0;
  font-size: 24px;
  font-weight: 700;
  color: #1d2635;
  line-height: 30px;
}
.hive_support_thread_section_center_header {
  display: flex;
  align-items: center;
  justify-content: space-between;
}
.hive_support_single_ticket_intelligent_wrapper {
  position: relative;
}
.hive_support_single_ticket_header .hive_support_single_ticket_intelligent {
  background: #121212;
  padding: 6px 9px;
  border-radius: 5px;
  cursor: pointer;
  display: inline-block;
}
.hive_support_thread_section_center_thread_form_label {
  display: flex;
  justify-content: space-between;
  align-items: center;
}
.hive-support-ai-reply-wrapper {
  position: relative;
}
.hive-support-write-with-ai {
  display: flex;
  gap: 4px;
  font-weight: 700;
  color: #222;
  cursor: pointer;
  transition: all 0.2s ease-in-out;
}
.hive-support-ai-reply-popup {
  box-shadow: rgba(100, 100, 111, 0.2) 0px 7px 29px 0px;
  padding: 35px 20px;
  position: absolute;
  top: 30px;
  right: 0;
  z-index: 999999;
  background: #fff;
  border-radius: 10px;
  width: 480px;
}
@media only screen and (max-width: 480px) {
  .hive-support-ai-reply-popup {
    width: 244px;
  }
}

@media only screen and (min-width: 480px) and (max-width: 559px) {
  .hive-support-ai-reply-popup {
    width: 380px;
  }
}
@media only screen and (min-width: 768px) and (max-width: 899px) {
  .hive-support-ai-reply-popup {
    right: -106px;
  }
}
.hive-support-ai-reply-close-wrap {
  text-align: right;
  margin-bottom: 18px;
  position: absolute;
  right: 11px;
  top: 11px;
}
.hive-support-ai-reply-inner-top {
  margin-bottom: 20px;
  margin-top: 15px;
}
.prompts-response-area {
  background-color: #f2f3f5;
  border: 1px solid #e7e8eb;
  border-radius: 12px;
  box-shadow: 0 1px 2px 0 rgba(10, 13, 20, .03);
  padding: 20px;
  margin-bottom: 25px;
  transition: all 0.3s ease-in-out;
}
.prompts-form-area {
  text-align: right;
}
.wrap-general-prompts {
  margin-top: 30px;
}
.wrap-general-prompts h3 {
  margin-bottom: 15px;
}
.general-prompts-inner {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
}
.general-prompts-inner span {
  border: 1px solid #ef6a3b7d;
  padding: 6px 8px;
  border-radius: 64px;
  cursor: pointer;
  transition: all 0.2s ease-in-out;
}
.general-reply-btn {
  border: 1px solid #ef6a3b7d;
  display: inline-block;
  cursor: pointer;
  border-radius: 5px;
  margin-top: 16px;
  padding: 1px;
  transition: all 0.2s ease-in-out;
}
.general-reply-btn:hover {
  background-color: #fe774717;
}
.hive-support-ai-reply-close {
  border: 1px solid #fe7747;
  color: #fe7747;
  padding: 5px 10px;
  cursor: pointer;
  border-radius: 4px;
  display: inline-block;
  transition: all 0.3s ease-in-out;
}
.hive-support-ai-reply-close:hover {
  background: #fe7747;
  color: #fff;
}

.hive-support-ai-reply-inner-wrap::before {
  content: "Pro";
  background: rgb(254 119 71);
  top: 7px;
  right: 128px;
  position: absolute;
  color: #fff;
  font-size: 22px;
  font-weight: 700;
  padding: 3px 10px;
  border-radius: 6px;
}
.hive_support_single_ticket_intelligent_menu {
  box-shadow: rgba(100, 100, 111, 0.2) 0px 7px 29px 0px;
  padding: 15px 0px;
  position: absolute;
  top: 35px;
  right: 0;
  z-index: 999999;
  background: #fff;
  border-radius: 10px;
  min-width: 220px;
}
.hive_support_single_ticket_intelligent_menu ul li {
  padding: 10px 15px;
  margin-bottom: 10px;
  cursor: pointer;
  color: #111;
}

.hive_support_single_ticket_intelligent_menu::before {
  content: "Pro";
  background: rgb(254 119 71);
  top: 10px;
  right: 5px;
  position: absolute;
  color: rgb(255, 255, 255);
  font-size: 22px;
  font-weight: 700;
  padding: 3px 10px;
  border-radius: 6px;
}
.hive_lite_support_thread_section_center_thread_item_header.Customer span.response_by {
  background: #fe7747 !important;
}