=== Live Chat by HelpCrunch - WP live chat plugin ===
Contributors: helpcrunch
Tags: live chat, wordpress live chat, chat, marketing automation, customer support,
Requires at least: 3.6
Tested up to: 5.6
Stable tag: 1.4
License: GPLv2 or later
License URI: https://www.gnu.org/licenses/gpl-2.0.html
Live chat plugin for Wordpress by HelpCrunch helps you connect with website visitors in real time, increase conversions and improve customer support.

== Description ==

Install this wordpress live chat plugin on your website in seconds and start talking to your website visitors and customers in real time. Turn more traffic into qualified leads, accelerate revenue growth and provide exceptional support to your customers.

HelpCrunch products are used by over **10,000 users** all over the world. There are over **500+ user reviews online with an average rating of 4.8/5.**

Learn more about HelpCrunch: [HelpCrunch Website](https://helpcrunch.com/)
Read more about HelpCrunch live chat: [HelpCrunch live chat](https://helpcrunch.com/live-chat.html)
Learn more about HelpCrunch live chat for Wordpress: [HelpCrunch live chat for Wordpress](https://docs.helpcrunch.com/installation/helpcrunch-installation-guide-wordpress)

**OUR LIVE CHAT FOR WORDPRESS HELPS YOU**:

* Turn more website visitors into leads, conversations and customers
* Drive more sales and revenue
* Provide real-time customer support
* Improve first response time and customer satisfaction
* Talk to customers via mobile apps for iOS and Android while you’re on the go

**HELPCRUNCH IS THE MOST CUSTOMIZABLE LIVE CHAT PLUGIN THAT ALLOWS YOU TO PLAY AROUND WITH:**

* Live chat sizes
* Live chat button types
* Live chat colors
* Live chat forms
* Live chat wallpapers
* Built-in knowledge base
* Company logo
* Languages
* Agent avatars
* Automated greetings
* Custom CSS styling and so much more!

**OTHER LIVE CHAT FEATURES FOR WEBSITES INCLUDE:**

* Saved responses
* Knowledge base integration
* Online status indication
* CRM-like contacts and customer profiles
* Message sneak peek
* Chat localization
* Browser, email and Slack notifications
* Live chat ratings
* Live chat transcripts
* Chat snooze feature
* Team performance and customer satisfaction reports
* File sharing
* Shared team inbox
* Resending unseen chat messages to customer’s email

**HELPCRUNCH IS NOT JUST A LIVE CHAT. IT’S ALL-IN-ONE CUSTOMER COMMUNICATION TOOL OFFERING:**

* Shared inbox
* Knowledge base
* Email automation
* Help desk
* Popups
* CRM

== Frequently Asked Questions ==

= How do I install HelpCrunch live chat plugin on my Wordpress website? =

It’s very easy to install our live chat plugin for Wordpress and this usually takes no more than a minute. You can follow our [step-by-step installation instructions here.](https://docs.helpcrunch.com/installation/helpcrunch-installation-guide-wordpress)

= Is HelpCrunch just a live chat plugin for Wordpress? =

HelpCrunch is much more than just a live chat WP plugin. It’s a customer communication platform with the live chat feature at its core. Besides live chat, HelpCrunch also provides numerous functionalities for customer support, engagement and sales like: help desk, knowledge base, email marketing, auto messages, popups, reports, mobile live chat apps and more.

= Is HelpCrunch live chat free or paid to use? =

HelpCrunch is a Software as a Service platform with a 14-day free trial option. You can use all the features (including live chat) for free for 14 days and then subscribe to any of the paid plan options that start from $15 a month.

== Screenshots ==

1. Start Screen
2. Chat List survey
3. Chat
4. Chat Rating
5. Knowledge Base List
6. Knowledge Base Article
7. Chat Button Styles