=== Chat by Flyzoo === Contributors: Flyzoo Tags: chat, group chat, community chat, live chat, live support, buddypress group chat, free chat, live support chat, buddypress, embed chat, popup chat, chat room, support chat, friends, chat buddypress, chat plugin, social chat Donate link: http://www.flyzoo.co/ Requires at least: 3.4 Tested up to: 4.1 Stable tag: trunk License: GPLv2 or later License URI: http://www.gnu.org/licenses/gpl-2.0.html Group, private and live support chat for your website! Chat with your visitors and let them chat with each other. BuddyPress ready! == Description == Flyzoo Live Chat is the amazing chat platform designed for communities, forums, shops, social networks, dating websites, online traders, radio stations... and any kind of website looking to boost engagement! Add group and private live chat features to your community, meet your customers and increase sales with live support chat. Start your 14-day free trial now! ####Features#### * **Group Chat**: full featured group chats with avatars, emoticons, moderation, image and video with preview * **Embeddable**: embed a group chat into your layout to improve user engagement (PRO Plan) * **Private Chat**: users can interact in private chat conversations * **Live Support Chat**: customize online/offline greeting messages. Support requests are automatically routed to the first available operator * **Real-time visitors monitoring**: identify and chat with potential customers and increase sales! * **Pop out windows**: enjoy group chat conversations in external browser windows * **Customization**: customize colors, layout and chat features * **Single Sign On**: users can join the chat using their WordPress accounts * **Cloud based**: hosted chat, built to ensure a fast message delivery without overloading your server * **Eye-catching Design**: sleek, modern chat interface * **Responsive**: the interface will switch to an App-like chat layout on mobile devices * **In-browser chat**: browse your site and chat at the same time, resize or minimize chat windows when needed * **SSL**: chat encryption for HTTPS/SSL based websites * **Chat Moderation**: ban users and block IPs, control swearing in chat rooms * **Chat History**: group and private chat history & transcripts * Multilanguage: chat interface already available in the most common languages. ####New version - write us to join the preview #### **30+ new features, improvements and integrations** * Friends list (integrated with BuddyPress) * API sync (avatar, name and BP friends list automatically synchronized from BP and UserPro) * Recent conversations accessible from the site to all users * Ignore users * Require guests to change name before accessing a group chats * File sharing * Image cover for group chats (like avatar for users) * Clear private chat history * Toggle user list in group chats * Side chat mode (start a global group chat on the side of the page instead of the dock) * User list mode (start the user list on the side of the page instead of the dock) * Role-based access (make the room accessible only to a specific role: paid, pro, moderators, top users... future integration with Paid Membership Pro planned) * Highly customizable user list (show/hide guests, show/hide group chats, start from friends) * Allow Subdomains (i.e. shop.mysite.com, forum.mysite.com allowed from the same subscription) * Multidomain (connect more sites under the same chat!) ####Live Support Chat#### **Live support chat** is essential to increase conversions and sales. See where visitors came from and what page they are on, chat with potential customers and increase sales! All the most important insights are available at a glance: * Current visited page and pageviews * Keywords and Campaign data (utm source, campaign, medium, search terms...) * Referrer * Returning visitor ####Languages#### Chat interface available in: English, Spanish, French, Portuguese, Italian, German, Finnish, Slovak, Polish, Russian, Persian (Farsi), Vietnamese, Bulgarian, Arabic, Turkish, Hebrew, Japanese, Swedish. (Danish and Chinese available on Beta) Need another language? Contact us! ####Questions? Contact us now!#### [Flyzoo Chat - Customer Support >>](http://www.flyzoo.co/support) == Installation == [Step by step instructions >>](http://www.flyzoo.co/support/flyzoo-chat-for-wordpress?utm_source=wordpress&utm_medium=store&utm_campaign=wordpress) **2) Install the Chat Plugin** 1. Install and activate the chat plugin from your WordPress Admin 2. Click on Flyzoo Live Chat on the main menu **1) Create your admin account on Flyzoo.co** 3. Create a new account on [Flyzoo >>](http://www.flyzoo.co/signup?s=pro&t=12&utm_source=wp-store) 4. Enter your URL, click next and copy your Flyzoo Application ID 5. Paste the Flyzoo Application ID and save the configuration **Done!** Customize the chat from the [Dashboard >>](http://dashboard.flyzoo.co/?utm_source=wordpress&utm_medium=store&utm_campaign=wordpress) == Screenshots == 1. Live Support Chat with Real Time Visitors Monitoring 2. Chat windows can be moved, resized and minimized 3. Emoticons, sound notifications and media content preview for a rich chat experience 4. Chat layout is responsive on mobile devices 5. Colors and features are fully customizable == Frequently Asked Questions == = Is that a free live chat? = Currently we don't offer free live chat plans, but our subscriptions - starting as low as $2.9/m - are very affordable! Try it free for 14 days (no credit card required). Save up to 33% with the yearly plans and upgrade, downgrade or cancel your subscription at any time. = How do I go online and chat with visitors? = 1. Visit your website and locate the chat at the bottom of the page 2. Click on MENU > "Log in or Sign up" 3. Enter the e-mail and password you used to join Flyzoo The main button will turn from "Leave a message" to "We are online". = I need more time to test the chat, can you extend my trial period? = Sure, we'll be glad to extend your chat trial if needed! = Can I test it on my localhost? = Yes, but you still need to provide your production url when you sign up. = How do I embed a group chat into a page? = Log into the Dashboard, click on SETUP > GROUP CHATS, locate your chat room and click on "Get embedding code". Here you find the shortcode (or javascript version). Copy the shortcode and past it into your preferred page. (Please note: to embed a group chat you need at least the PRO plan) [Check the Pricing >>](http://www.flyzoo.co/pricing?utm_source=wordpress&utm_medium=store&utm_campaign=wordpress) = Can I use Flyzoo for customer support? = YES. Please log into the dashboard and set this configuration: 1. SETUP > CUSTOMIZATION > FEATURES set the main button action to "Live Support" 2. SETUP > LIVE SUPPORT ENGAGEMENT > customize the "we are offline/online" popups 3. Visit your site and Log into the chat widget to go online for your visitors (see FAQ above) = Do you offer customer support? = YES. We **always** reply to support requests. [Flyzoo Chat Support >>](http://www.flyzoo.co/support) = How do I buy a subscription? = You can buy a subscription with PayPal from the [Dashboard >>](http://dashboard.flyzoo.co/?utm_source=wordpress&utm_medium=store&utm_campaign=wordpress) = How do I recover or change my password? = [Click here to reset your password>>](http://widget-c.flyzoo.co/account/recovery) = Will the chat slow down my site? = No, the chat is loaded asynchronously after the main content and our servers will handle all the chat workload. = I removed Flyzoo but it still shows on the frontend, how do I remove it completely? = Probably pages are being cached. Please try to: - refresh your browser's cache - if you are using a caching plugin, please force a refresh, this should fix the issue. Otherwise, please check that you haven't embedded the chat script into some .php file - like footer.php for instance. = Can I suggest a feature? = Sure, feel free to contact us to leave a feedback! == Changelog == = 1.4.6 = 01.09.2015 * Fixed a potential conflict using avatars with some themes = 1.4.5 = 11.10.2014 * Plugin optimizations / improvements = 1.4.4 = 10.22.2014 * NEW: Page Filters: enable/disable the chat on specific pages = 1.4.3 = 10.14.2014 * Fixed minor bug / missing avatars = 1.4.2 = 10.6.2014 * Fixed minor bug / curl = 1.4.1 = 10.3.2014 * Fixed minor SSO bug = 1.4.0 = 09.26.2014 * NEW: Chat from your site and/or from the WordPress Admin * NEW: Easier to install! * NEW: WordPress Log out turns the chat off = 1.2.1 = 05.19.2014 * New translations: Spanish, French, Italian and German * Improved users online counter * Avatars are now served from a worldwide CDN to improve chat performance = 1.2.0 = 05.03.2014 * New feature: Secure Connection over HTTPS/SSL = 1.1.1 = 04.25.2014 * Now Single Sign On is optional, improved infrastructure and chat message delivery = 1.0.1 = 03.28.2014 * Improved signup procedure = 1.0.0 = 03.27.2014 * Official Plugin for Flyzoo Chat Released!