=== FloatyFAQ ===
Contributors: mariomerola
Tags: faq, help, support, customer-service, knowledge-base
Requires at least: 5.0
Tested up to: 6.9
Stable tag: 2.0.3
Requires PHP: 7.2
License: GPLv2 or later
License URI: https://www.gnu.org/licenses/gpl-2.0.html

Interactive FAQ system with floating balloon, categories, search and statistics.

== Description ==

FloatyFAQ is a comprehensive FAQ management system for WordPress that provides an elegant, user-friendly interface for your customers to find answers quickly.

= Key Features =

* **Floating Balloon Widget** - Customizable floating button accessible from any page
* **Category System** - Organize FAQs into logical categories
* **Advanced Search** - Fuzzy search with typo tolerance across all FAQs
* **Interactive Analytics** - Visual charts showing views, category distribution, and hourly patterns
* **Rating System** - Users can rate FAQs as helpful or not helpful
* **Multilingual Support** - Automatic language detection and translations
* **Scheduled FAQs** - Show FAQs only during specific time periods (seasonal content)
* **Smart Caching** - Improved performance with intelligent caching system
* **Statistics Dashboard** - Track views, ratings, and user interactions
* **Drag & Drop Ordering** - Easy reordering of categories and FAQs
* **URL Redirects** - Option to redirect to external pages instead of showing answers
* **Mobile Responsive** - Fully responsive design
* **White Label Ready** - Customizable branding for agencies

= Perfect For =

* Customer support teams
* Documentation sites
* Help centers
* Knowledge bases
* Product information

== Installation ==

1. Upload the plugin files to `/wp-content/plugins/floatyfaq`
2. Activate the plugin through the 'Plugins' menu in WordPress
3. Go to FloatyFAQ in the admin menu to configure
4. Add categories and FAQs
5. Customize the appearance in Settings

== Frequently Asked Questions ==

= Does this plugin require any external libraries? =

No, FloatyFAQ uses pure vanilla JavaScript and CSS with no external dependencies.

= Can I customize the balloon appearance? =

Yes, you can customize the position, size, and color from the Settings page.

= Is it mobile friendly? =

Yes, FloatyFAQ is fully responsive and works perfectly on all devices.

== Screenshots ==

1. Floating balloon button
2. Category selection interface
3. FAQ accordion view
4. Admin panel - Categories management
5. Admin panel - FAQ editor
6. Statistics dashboard

== Changelog ==

= 2.0.0 =
* NEW: Advanced analytics with interactive charts (views over time, category distribution, hourly distribution)
* NEW: FAQ rating system with thumbs up/down feedback
* NEW: Multilingual support with automatic language detection
* NEW: Scheduled/seasonal FAQs with start and end dates
* NEW: Intelligent caching system for improved performance
* NEW: Fuzzy search with typo tolerance
* NEW: White label support for custom branding
* NEW: Multi-site network support
* IMPROVED: Analytics page with top rated and worst rated FAQs
* IMPROVED: Better performance with query optimization

= 1.0.0 =
* Initial release
* Category management
* FAQ management with rich text editor
* Drag & drop ordering
* Search functionality
* Statistics tracking
* Customizable balloon widget

== Upgrade Notice ==

= 1.0.0 =
Initial release of FloatyFAQ.