=== FlexyTalk - Live Chat === Contributors: sodena Tags: Live Chat, Live Support, Web Chat, one to one chat, free live chat, flexyim, flexytalk.im, google talk, google, jabber, xmpp, sidebar chat, widget, website alive, support chat, sales chat, wordpress chat, live chat widget free, mobile chat, phone chat, chat operator, flexytalk, Requires at least: 2.7 Tested up to: 3.8 Stable tag: 3.1.5 License: GPLv2 or later License URI: http://www.gnu.org/licenses/gpl-2.0.html Bring Back the Human Touch! Install our top rated Live Chat Solution. Free plan includes unlimited chats, mobile apps and Facebook integration. == Description == Boost your leads and conversions installing [FlexyTalk](http://www.flexytalk.com) Live Chat. 100% cloud based, FlexyTalk Live Chat integrates with your current IM app. For the latest updates and news, please visit our [website](http://www.flexytalk.com/category/news), or follow us on [Facebook](http://www.facebook.com/FlexyTalk) and [Twitter](http://twitter.com/FlexyTalk) * Please visit [FlexyTalk Live Chat](http://www.flexytalk.com) to compare live chat plans and sign up. * [Wordpress Installation Guide](http://www.flexytalk.com/activating-your-wordpress-plugin/) Some of our features: * **Use with any IM / Jabber ready app** on Desktop or Mobile like Pidgin, Adium, Apple Messages / iChat, IM+, Gibberbot, etc. [read more](http://www.flexytalk.com/using-flexytalk-with-flexyim-and-other-clients/) * **Cloud based** - Distributed network over 23 data centers around the world * **Multiple concurrent live chats** (based on your plan) * **Transfer live chats between agents** [read more](http://www.flexytalk.com/transferring-a-chat-from-one-agent-to-another/) * **Agent to agent chat** [read more](http://www.flexytalk.com/agent-to-agent-chat/) * **Trigger Rules:** Decide on which pages you send custom invites to your visitors [read more](http://www.flexytalk.com/trigger-rules/) * **Queues:** When all agents are busy, visitors enter a queue and they are updated on their position in the line. [read more](http://www.flexytalk.com/queues-visitors-waiting-chat/) * **Offline Messages:** If no agent is online, visitor can leave a message. [read more](http://www.flexytalk.com/manage-the-e-mail-address-for-offline-messages/) * **Send live chat transcript to visitor's email** * **Live Chat transcript to account owner** [read more](http://www.flexytalk.com/manage-the-e-mail-address-for-offline-messages/) * **Facebook integration:** Install FlexyTalk Live Chat on your Facebook business page as a tab [read more](http://www.flexytalk.com/facebook-integration/) * **Smart chat routing**: live chat requests are sent to the least occupied agent. If he doesn't reply in time, the request is sent to the next available agent. Never loose a live chat session! * **View live chat History:** View past live chat sessions from the visitor you are chatting with [read more](http://www.flexytalk.com/chat-history/) * **Search live chat archive:** Search, view and export all your live chat sessions [read more](http://www.flexytalk.com/searching-chat-archive/) * **Google Analytics integration**: Track FlexyTalk Page Views and Events in your Google Analytics account * **Integrate social media channels**: invite your visitors to like your Facebook page, follow you on Twitter and add your Google+ page to their circles. [read more](http://www.flexytalk.com/social-media-in-chat-box/) * **IP Blocking:** Block the visitor’s IP to keep this person from starting a new chat again. [read more](http://www.flexytalk.com/block-the-ip/) * **Avatar and agent information** [read more](http://www.flexytalk.com/adding-picture-avatar-agents-now-even-easier/) * **Gravatar.com integration:** Use your current Gravatar Profile [read more](http://www.flexytalk.com/gravatar-integration-2/) * **Eye Catcher Image:** Use our default eye catcher images or set you own one. * **Mutliple chatbox themes** to choose from [read more](http://www.flexytalk.com/themes/) * **Chat bar** styles and customization [read more](http://www.flexytalk.com/styles-themes/) * **Full translation and localization:** You may customize and translate every text displayed on the chatbox [read more](http://www.flexytalk.com/changing-the-texts-in-your-flexytalk-chat-widget/) * **Automatic online / offline status**: Set your status directly on your IM app and choose if you want to be online when your status is away or busy. * **Custom online / offline images**: If you dont want to use the default chatbar, you can set your own images [read more](http://www.flexytalk.com/custom-onlineoffline-image-instead-default-chat-bar/) * **Use FlexyTalk Widget**: You can install FlexyTalk chatbar in a static position (default behavior) or use the included widget on any selected widget area. [read more](http://www.flexytalk.com/wordpress-flexytalk-widget-positions/) * **Customize mobile behavior:** FlexyTalk detects when the visitor is on a mobile device and optimizes its behavior. Several options to customize [read more](http://www.flexytalk.com/chat-bar-behaviour-mobile/) * **Jabber compatible**: Use your current Jabber IM account * **Stay connected from multiple devices** and manage device priorities [read more](http://www.flexytalk.com/priorities-for-delivering-messages-on-multiple-devices/) * **Manage multiple accounts from a centralized control panel:** [read more](http://www.flexytalk.com/one-account/) * **Use the same IM account across multiple FlexyTalk accounts:** [read more](http://www.flexytalk.com/use-1-im-account-for-2-websites/) * Sound Alerts - Persistent chatbox across website navigation - Open Chatbox in new browser window - Draggable chatbox - Customizable chatbox size -Hide chatbar when offline == Installation == Please visit [Wordpress Installation Guide](http://www.flexytalk.com/activating-your-wordpress-plugin/) to get a step by step installation tutorial. More info about installation, settings and use of FlexyTalk on our [HowTo pages.](http://www.flexytalk.com/support/howto-index/) == Screenshots == 1. Flexytalk Live Chat - Chatbox with social media 2. Flexytalk Live Chat - DASHBOARD 3. Flexytalk Live Chat - CHATBOX Example 4. Flexytalk Live Chat - CHATBOX Example 5. Flexytalk Live Chat - CHATBOX -Example 6. Flexytalk Live Chat - CHATBOX -Example ==Changelog == 3.1.4 * New Control Panel:We’re happy to announce that there’s a NEW FlexyTalk Control Panel! The next time you login to the FlexyTalk Control Panel, you will see a new user interface. Not only does the new control panel have a more modern look and feel, but what’s even more important, we have added new features and made existing procedures easier in the development of this control panel. 3.1.3 * View Chat History: View past chats from the visitor you are chatting with * IP Blocking: Block abusive users with a simple command * Google Analytics Integration: Track FlexyTalk Page Views and Events on your Google Analytics account * Trigger Rules: Decide on which pages you send custom invites to your visitors * Restyled FlexyTalk Panel for use with Tablets and better integration in WordPress Admin section. * Bug Fix: Websites under HTTPS protocol were having issues displaying the chat toolbar. 3.1.2 * Restyled FlexyTalk Panel for use with Tablets and better integration in WordPress Admin section. * Bug Fix: Websites under HTTPS protocol were having issues displaying the chat toolbar. 3.1 * New Feature: Unified login to FlexyIM from the plugin admin section. * New Feature: Own avatars can be uploaded straight to the FlexyTalk system, no gravatar account needed, but can still be used. * New Feature: Disable the site-wide installation and use FlexyTalk Widget where you want FlexyTalk chat bar to be visible 3.0.1 * Bug fix: The chat toolbar was showing without text under certain conditions 3.0 * All settings centralized in the cloud. * Chat toolbar - Enhanced design. * Bug Fix - "Show agent" setting not saving after update. * Direct access to FlexyTalk Control Panel from WordPress administration site. 2.5.4 * Minor updates and enhancements for speed and update to WP 3.6 2.5.3 * Completely new Clustered and Distributed backend system, to make our chat service even faster available globally * Introducing the new Solo plan for the small business/website owner that want all the options for a small price * Better integrated and more clear registration procedure * FREE included dedicated and secure FlexyIM XMPP/Jabber compatible account compatible with free (unified) IM clients on desktops and mobiles * Notice: Since Google (force) upgrade the Gmail and Gtalk users to Google Hangouts, AND Google decided to close their Hangouts messenger network from third party services, we are sorry, but simply can not support Gmail/Gtalk accounts that got upgraded to Google Hangouts. If you want to continue using your Gmail/Gtalk account with FlexyTalk, make sure you don't upgrade to Hangouts, or ask Google for options to downgrade to the 'open' GTalk again. As a great and free alternative, you get your own secure FlexyIM XMPP/Jabber account now with every FlexyTalk agent. 2.5.2 * Paths Change to CDN: All content served by FlexyTalk is distributed around 23 datacenter around the world 2.5.1 * Bug Fix: Widget mode did not reflect changes from the previous release 2.5.0 * New Feature: Toggle ONLINE/OFFLINE button... Prefecth of your availability status * New Feature: Eye catching 3D agent image to invite the user to initiate a chat 2.4.3 * Widgetless option. Install FlexyTalk Live Chat Plugin on all pages of your website throught the new page settings 2.4.2 * Widget Configuration now includes the HTML code needed to install the Live Chat on your WordPress theme if you are unable to use Widgets 2.4.1 * Bug Fix: Call to an unexisting version of a javascript * Bug Fix: Javascript was not dequeued when widget was not active * New Widget Configuration layout 2.4 * New Feature: GRAVATAR integration! Display your Gravatar profile on your chat widget and let the visitors know who they are chatting with. 2.3.1 * Bug Fix: Problem loading javascript. 2.3 * New Feature: Facebook integration! 2.2 * New Feature: User may choose to display pre-chat form or go directly to chat window. 2.1 * New feature: Widget Form Factor 2.0.1 * Enqueues Jquery UI and Jquery UI Dialog 2.0 * Includes new field to add Premium Widget Id 1.0.3 * Includes new field to add Widget Title