=== FlexyTalk - Live Chat === Contributors: sodena Tags: Live Chat, Live Support, Web Chat, one to one chat, free live chat, flexyim, flexytalk.im, google talk, google, jabber, xmpp, sidebar chat, widget, website alive, support chat, sales chat, wordpress chat, live chat widget free, mobile chat, phone chat, chat operator, flexytalk, Requires at least: 2.7 Tested up to: 3.5 Stable tag: 2.5.3 License: GPLv2 or later License URI: http://www.gnu.org/licenses/gpl-2.0.html Start chatting to your site's visitors and FACEBOOK fans from any device including mobile phone . FREE account with unlimited chats. == Description == Impress your website visitors and convert them into happy and loyal customers.[FlexyTalk](http://bit.ly/WVGgIT) integrates with your current IM app and mobile phone. Start generating those sales now! * **New! 05/20/2013 CDN Enabled:** All content served by FlexyTalk is distributed around 23 datacenters around the world * **New! 05/12/2013 Automatic pop up chat widget:** The widget will popup after 15 seconds on a page showing a greeting message and inviting the user to chat * **New! 05/12/2013 Clickable links on widget:** Just send a qualified URL as a chat message and the widget displays a clickable link * **New! 05/12/2013** Sound Alerts * **New! 04/21/2013** Displays an apologize if the agent waits too long to accept a chat request * **New! 04/21/2013 Improved Chat Request:** FlexyTalk will ask you if you want to accept the chat request. The user will see a progress bar indicator * **New! 03/30/2013 Eye catching 3D agents on toolbar:** Display an agent image above the toolbar. Select gender and size of the agent image. * **New! 03/29/2013 Toggle OFFLINE-ONLINE Chat toolbar:** When a new visitor enters your site, FlexyTalk checks your availability status and show online/offline messages * **New! 01/16/2013 GRAVATAR Integration:** Let the visitors know who they are chatting with. Display your picture, current location and a brief text about you. Fill you profile at * **New! 01/05/2013 FACEBOOK Integration:** You are a few clicks away from bringing our live chat solution to your FACEBOOK fan page. Maximize Facebook's potential for new sales and leads. **FREE PLAN:** After registering for a free trial account, you can enjoy all the functions of FlexyTalk within minutes. The free plan is activated automatically when your trial period has expired, and you don't buy one of the paid plans. No credit card or any payment information needed to signup for the free trial account. Afer the trial, your free account never expires. It includes: * 1 operator * 1 concurrent chat * Unlimited Chats * Optional free FlexyIM account * Cloud based - Distributed network over 23 data centers around the world * No chat dashboards needed - You chat right on any IM app. * GMAIL/GTALK compatible (chat within gtalk /gmail - Beware, Google Hangouts does NOT work) * JABBER/XMPP compatible (user your current jabber account with any IM client to chat) * GOOGLE APPS Domains compatible (needs some DNS configuration) ([Tutorial](http://support.google.com/a/bin/answer.py?hl=en&answer=34143)) * Mobile phone compatible (use any free IM app on your phone to connect to your IM account) * Contact form when you're offline (messages sent to your e-mail address) * Show your picture and profile from GRAVATAR ([Tutorial](http://bit.ly/W1gDum) ) * Automatic pop up chat widget: The widget will popup after 15 seconds on a page showing a greeting message and inviting the user to chat * Clickable links on widget: Just send a qualified URL as a chat message and the widget displays a clickable link * Displays an apologize if the agent waits too long to accept a chat request * Sound alerts * Install your live chat widget on FACEBOOK fan page or business site ([Tutorial](http://bit.ly/Tob5ee) ) * Layered chat widget (displays a layer on your website - no popup) * Customize Widget Form Factor (all elements on the chat widget change size proportionally) * "Click to Chat" buttons gallery (24 elegant buttons with amazing CSS mouse over effects) * View all information about the visitor like Country, city and URL where they are requesting help (if available) * Customize "click to chat" button text and Live chat widget title * ONLINE/OFFLINE toggle button * Pre chat form. Ask the visitor to enter name, e-mail and message * Flashing widget header when visitor receives a message from operator * Persists chat session across website navigation * E-mail Support: Only for installation issues **PREMIUM PLANS** FlexyTalk currently offers two premium plans, Solo and Teams. We tailored the Solo plan for the small business/website owner, that need more professionalism and premium options, but for a small and affordable price. Full support, customization/localization, themes and all the bells and whistles for just $3.50 a month! The Premium Plans includes all features from the free plan plus: * up to 5 concurrent chats p/agent (2 for Solo Plan) * Chat distributed among operators in round-robin fashion (Team Plan) * Chat Transfer between agents (Team Plan) * Send chat transcript to visitor * Send chat transcript to admin * Manage your availability - Lets you be OFFLINE when your IM status is AWAY or BUSY * Rotates chat requests among agents until someone accept it. (Team Plan) * 24 chat widget themes (from [ JQUERY THEME ROLLER](http://bit.ly/Toatp0) ) * Build you custom JQUERY THEME ([Tutorial](http://bit.ly/146HMyO) ) * Customize all messages and text on the widget * White label - No FlexyTalk logo on your chat widget * Layered or popup widget * Customize widget size and position on page * Display your own bubble image (replaces the default agent images) * Hide chat toolbar when all agents are offline * E-mail support: Full and unlimited priority support * [SIGN UP FOR A 14 DAYS FREE TRIAL](http://bit.ly/WVGgIT) == Installation == **INSTALL AND ACTIVATE PLUGIN** * Search the term FLEXYTALK on the plugin search page * Locate the plugin in the search results, click **INSTALL** and the click **ACTIVATE** The plugin creates a new entry on your Worpress main menu. **CONFIGURE THE LIVE CHAT WIDGET** * Enter the GMAIL/JABBER account you want to setup as your INSTANT MESSAGING account. * Complete all the fields to customize the live chat widget **ACTIVATE YOUR ACCOUNT** * Once you signed up for a [Free Trial](http://bit.ly/WVGgIT), all you have to do is enter the FlexyID from the registration page into the FlexyTalk plugin. * Configure and open your IM client and check for a new chat subscription request (Invites).(Free secure FlexyIM account can be used with ANY XMPP/Jabber client) * Accept the invitation. By now, we've become chat buddies with the FlexyTalk ChannelAgents and next time you click the CHAT BUTTON, you will see the chat interface. You may need to refresh the browser. IMPORTANT: When you want to end a conversation, type the message *!end* to become available again for new conversation requests. Please mail support@flexytalk.com if you are not able to integrate the widget on your site. == Screenshots == 1. Create your own theme with JQUERY THEME ROLLER 2. Live Chat in action on FACEBOOK 3. Operator responding chat on cell phone 4. Operator responding chat on GTALK 5. 24 chat button with amazing mouse over effects 6. Locate the widget on your widget admin menu 7. Drag it to the desired sidebar 8. 24 themes or create your own 9. 24 themes or create your own 10. 24 themes or create your own 11. 24 themes or create your own 12. 24 themes or create your own 13. 24 themes or create your own 14. 24 themes or create your own 15. 24 themes or create your own 16. 24 themes or create your own 17. 24 themes or create your own 18. 24 themes or create your own 19. 24 themes or create your own 20. 24 themes or create your own 21. 24 themes or create your own 22. 24 themes or create your own 23. 24 themes or create your own 24. 24 themes or create your own 25. 24 themes or create your own 26. 24 themes or create your own 27. 24 themes or create your own 28. 24 themes or create your own 29. 24 themes or create your own 30. 24 themes or create your own 31. 24 themes or create your own 32. 24 themes or create your own ==Changelog == 2.5.3 * Completely new Clustered and Distributed backend system, to make our chat service even faster available globally * Introducing the new Solo plan for the small business/website owner that want all the options for a small price * Better integrated and more clear registration procedure * FREE included dedicated and secure FlexyIM XMPP/Jabber compatible account compatible with free (unified) IM clients on desktops and mobiles * Notice: Since Google (force) upgrade the Gmail and Gtalk users to Google Hangouts, AND Google decided to close their Hangouts messenger network from third party services, we are sorry, but simply can not support Gmail/Gtalk accounts that got upgraded to Google Hangouts. If you want to continue using your Gmail/Gtalk account with FlexyTalk, make sure you don't upgrade to Hangouts, or ask Google for options to downgrade to the 'open' GTalk again. As a great and free alternative, you get your own secure FlexyIM XMPP/Jabber account now with every FlexyTalk agent. 2.5.2 * Paths Change to CDN: All content served by FlexyTalk is distributed around 23 datacenter around the world 2.5.1 * Bug Fix: Widget mode did not reflect changes from the previous release 2.5.0 * New Feature: Toggle ONLINE/OFFLINE button... Prefecth of your availability status * New Feature: Eye catching 3D agent image to invite the user to initiate a chat 2.4.3 * Widgetless option. Install FlexyTalk Live Chat Plugin on all pages of your website throught the new page settings 2.4.2 * Widget Configuration now includes the HTML code needed to install the Live Chat on your WordPress theme if you are unable to use Widgets 2.4.1 * Bug Fix: Call to an unexisting version of a javascript * Bug Fix: Javascript was not dequeued when widget was not active * New Widget Configuration layout 2.4 * New Feature: GRAVATAR integration! Display your Gravatar profile on your chat widget and let the visitors know who they are chatting with. 2.3.1 * Bug Fix: Problem loading javascript. 2.3 * New Feature: Facebook integration! 2.2 * New Feature: User may choose to display pre-chat form or go directly to chat window. 2.1 * New feature: Widget Form Factor 2.0.1 * Enqueues Jquery UI and Jquery UI Dialog 2.0 * Includes new field to add Premium Widget Id 1.0.3 * Includes new field to add Widget Title