=== Drift Live Chat powered by Eager === Contributors: EagerApps, Tags: eager, live chat, chat, communication, sales, marketing, chat widget, chat plugin, free, free chat, free live chat, drift, customer support, helpdesk, live help, instant message, in-app chat, feedback, customer feedback, talk to customers, announcements Stable tag: 1.0.0.0 Requires at least: 3.4 Tested up to: 4.5 License: MIT The 100% free way to chat with leads and customers. This plugin supports Live Preview and Instant Account Creation, try it on your site! == Description == Drift is the easiest way to add free live chat to your site. [youtube http://www.youtube.com/watch?v=lWxyM6Ko2-Y] 98% of website visitors leave without doing anything! It's time to change that. Live chat is the single fastest path to more conversions, customer insights, and sales. We [increased inbound leads by 200%](http://blog.drift.com/get-more-inbound-leads-with-live-chat) just putting live chat on our own site. 💥 Often, you don't need more traffic to close more sales. You just need to talk to visitors when they're live on your site. Help customers who get stuck, encourage them to use your product, and get critical feedback - all inside your app, in real-time. = Live Chat With Your Customers = Half of your web visitors leave after just 15 seconds. Live chat helps you keep & convert more visitors -- in seconds. = Send Customers In-App Messages = Your emails are great, but what about the 80% of people who never open them? Reach them with in-app messages. = Improve Your Net Promoter Score = Get actionable feedback that will help your business create products your customers love. = Easy Installation and Live Preview = The Drift plugin is powered by Eager, a new tool which makes it easier to install Wordpress plugins. Install the Drift plugin to see a powerful live preview of Drift on your site and customize it before finalizing your installation, all within your existing Wordpress admin site. = Features = **Real-time notifications.** Real-time Slack integration to alert your team so they can respond within a minute (best practice)! **Offline mode.** Small team? Not able to support chat 24x7? No problem. Set the right expectation with offline mode. **Capture email addresses.** Get email addresses right inside of Drift's live chat so you can follow up later. **Browser targeting.** Reach out when visitors do meaningful things - like visit your pricing page repeatedly. Set up rules to target these people and engage them with an offer to help. = Real Testimonials = “Drift has helped my team to be proactive and efficient when communicating with customers. Emails, Surveys, NPS and more all in one place? You cannot beat that!” — Paul Miller, Co-Founder, SIKA “The product is extremely intuitive to use and has allowed every member of our company to interact with users with ease.” — Justin Mulvaney, Customer Experience Lead, Crystal **Check out easy the installation is using Eager:** [vimeo https://vimeo.com/166081171] == Installation == Just install and activate and you are ready to go! Check out how easy the installation really is: [vimeo https://vimeo.com/166081171] == Screenshots == 1. The live preview process powered by Eager used to make installing Drift easy and fun! 2. Even if you're not always around, Drift will let your visitors 'leave a message' for you. 3. Drift Live Chat allows you to engage one-on-one with your website's visitors. == Frequently Asked Questions == = Is Drift free? = The Drift Live Chat is 100% free. Some Drift users may chose to purchase additional superpowers, but the Live Chat is heroically powerful and always free. = Who makes Drift? = Drift is made by... [Drift](http://drift.com)! A company in Boston, MA led by some of the most well respected product developers in the world. Take a look at the [Drift Blog](http://blog.drift.com/) for all sorts of marketing and leadership lessons. = What does Drift let me do? = Drift adds a chat tool to your site which visitors can use to engage with you. You can use it to collect feedback, learn about your visitors, and even close deals. = How do I get the chat messages? = Once you install the Drift plugin and customize it, you will be shown a "Visit Drift" button which will take you to the Drift website to see your chat messages. You can click this button anytime to be returned to Drift. You can also integrate Drift into your existing chat tool like Slack. = What is Eager? What does it have to do with Drift? = Eager is a powerful collection of website plugins developed by software companies all around the world. You can find Eager apps at https://eager.io, or in the Wordpress Plugin marketplace. Drift is a plugin available on Eager, and through this plugin, on Wordpress. Eager allows Drift to provide a powerful preview experience which we think you'll love. = Why do you install two plugins? = We install both the Drift plugin, and the universal Eager plugin. The universal plugin gives you all the power of the Eager Live Preview technology. We could bundle it with the Drift plugin, but we install it seperately to ensure that you don't accidentally remove any other Eager plugins should you decide to remove Drift someday (but why would you?!). = Do I have to make a Drift account before installing? = No! The plugin knows how to create an account for you, just install and you are ready to go! = Do I have to have an Eager account to use Drift? = No! Just install this plugin. If you don't have an Eager account, one will be automatically created for you. All configuration can be done inside this Wordpress plugin, there is no need to visit Eager. = Do I have to pay to use Eager? = No! Eager is always free, as are most Eager apps! = Who can I contact for help? = You can reach out to Eager at [help@eager.io](mailto:help@eager.io) anytime for help installing the plugin. Once you have it installed, feel free to [check out the docs](http://docs.drift.com/) to get more Drift help! == Changelog == = 1.0.0.0 = * Initial version == Upgrade Notice == None.