=== Dossier ===
Contributors: dossier
Tags: dossier, live chat, chat, communication, sales, marketing, announcements, talk to customers, customer feedback, feedback, chat plugin, free, free chat, asana, livechat, slack, intercom, drift, slaask, hubspot, hubspot messages, hubspot conversations, hubspot customer hub, salesforce, zapier, hellobar, hello bar, popup, ontraport, pardot, klaviyo, popup, exit intent, growth, subscribers, subscription, email form,  analytics,  widget, lightbox, inbound marketing, welcome mat, landing pagelivechat, olark, boldchat, online chat, online support, in-app chat, instant message, helpdesk, php live chat, snapengage, support software, website chat, wordpress chat, wordpress live chat, wordpress live chat plugin, zendesk, zopim, zopim live chat, tawk, tawk.to, tawkto, jivosite, snapengage,chat widget
Requires at least: 3.4
Tested up to: 4.9.1
Stable tag: 2.5.8
License: GPLv2 or later
License URI: http://www.gnu.org/licenses/gpl-2.0.html

Dossier is FREE software that lets you chat with your website visitors, increase sales and support customers.

== Description ==

[Dossier](https://www.dossier.work/) is the easiest way to add free live chat to your website.

[youtube https://www.youtube.com/watch?v=yKVCCpavXJo&list=PLMOhBrqrBly7Tz6bJ0sn3nPHX2i21yoGu&index=1]

To close more sales, you need to talk to visitors when they're live on your site.  Help prospects with their questions, provide service when they need it, and respond faster to customer inquiries - all in real-time on your WordPress-powered website.

When you add Dossier chat to your web site, your team members can respond to visitor chats in Slack, Gmail, Outlook or Dossier's portal or mobile app. Dossier is 100% FREE for up to 5,000 messages, or until your jaw hits the floor, whichever comes last.

We're pretty sure the jaw-floor thing just happened.

= Live Chat With Your Customers =
50% of your site visitors leave within 7 seconds. Live chat helps you keep & convert more visitors within seconds.

= Respond with Apps That You Already Use =
Don’t ask your team to learn one more software suite! Let them respond in the conversation tool of their choice, including Slack, Gmail, Outlook, and Asana.

= Recognize Returning Visitors =
After a visitor identifies themselves, you will know when they return to your web site. Greet them by name and personalize their site experience, all without coding or hiring web developers.

= Always Syncing, 24x7 = 

Automatically syncs email, messaging and website chat, and organizes documents, tasks and more with Gmail, Outlook, Asana, HubSpot, Marketo, Salesforce, Salesforce Chatter, Microsoft Dynamics, Zendesk, Box, Dropbox, Google Drive and OneDrive.

= Features =

**Real-time notifications.**
Real-time Slack integration to alert your team so they can respond within seconds!

**Capture email addresses.**
Get email addresses in the live chat so you can follow up later.

**Browser targeting.**
Reach out when visitors visit specific pages - like visiting your services page. Engage them with an offer to help.

Start closing more sales and delivering better customer service today. Get started with Dossier's 100% free live chat. 🚀

Dossier chat uses services from these domains: dossier.work and onboardify.com. The onboardify.com domain is not a 3rd party service, but fully owned and operated by Dossier.

== Screenshots ==

1. Talk to Visitors When They're on Your Site
2. Customize Design to Fit Your Website Brand
3. Respond to Website Chats Right From Slack
4. The Communications App for Smart Business Owners


== Frequently Asked Questions ==

= Is Dossier free? =

Dossier Chat is 100% free for up to 5,000 messages. Some Dossier users may chose to purchase additional capabilities, but Dossier Chat is always free.

= What does Dossier let me do? =

Dossier adds a chat to your site which visitors can use to ask you questions. You can use it to schedule appointments, learn about your customers, and even close deals.

= Do I have to install any software on my server to get this working? =

Not at all! Dossier is a live chat service hosted on Amazon Web Services (AWS). Simply configure the WordPress plugin and you're done!

== Installation ==

*Wordpress versions:* Wordpress 2.7 and up.

Note: You will need a free Dossier account : <a href="https://www.dossier.work/?utm_source=wordpress&utm_medium=site&utm_campaign=signup">Create one for free here!</a>.

Step-by-step Guide:

* Install plugin from WordPress directory and activate it.
* Under settings section, click on Dossier to add your Dossier embed code
* Customize the chat widget to your preference.
* Finally, make full use of our portal at [http://app.dossier.work](http://app.dossier.work/) to manage your chat widget.

== Changelog ==

= 2.5.8 =
* Automatically greet your prospects with targeted messages
* Personalize chat sidebar colors
* Show the list of people visitor can chat with

= 2.5.6.3 =
* Production release

= 2.5.6.2 =
* Refactored assets, text improvements to readme.txt

= 2.5.6 =
* Initial release