## How Users Can Subscribe to Your Channel

Direktt makes it easy for users to join your channel - whether they’re shopping in-store, browsing online, or following your social media. There are three ways to subscribe, all designed to be quick and user-friendly.

### **1. Subscribe by Scanning a QR Code**

* **Where to use**: Print or display your QR code in-store, on product materials, or digital ads.  
* **How to find your QR code**:  
  * In the Direktt Admin Console, under **Channel Info - “Channel’s Subscription QR Code”**.  
  * Or in WordPress wp-admin under **Direktt > Dashboard**.  
* **How users join**:  
  * Open the camera app on your phone - no need to have Direktt mobile app installed  
  * Point the camera at the QR code.  
  * If not installed, users are prompted to download the Direktt app first.

### **2. Subscribe via Subscription Link**

* **Where to use**: Share the unique subscription link in your social media posts, on your website, or anywhere you engage your audience.  
* **How to find your link**:  
  * In the Direktt Admin Console, under Channel Info - **“Url for Channel Subscription”**.  
  * Or in **Direktt > Dashboard** in WordPress.  
* **How users join**:  
  * Tap the link (e.g., from social media or blog).  
  * If Direktt app is not installed, user is prompted to install it.  
  * After opening in Direktt app, user subscribes with a single tap.

### **3. Subscribe by Channel Handle**

* **Where to use**: Share your channel handle (unique identifier, e.g. “pineapple_pizzeria”) with your audience.  
* **How to define handle**:  
  * Set your channel handle in **Direktt Admin Console** under **Channel Info**.  
* **How users join**:  
  * In the Direktt app, tap **Add Channel**.  
  * Enter your channel’s handle in the search bar.  
  * When a match is found, tap **Add**.  
  * Get confirmation that the channel is added.

### **Policy Agreement on Subscription**

* When users subscribe (by QR, link, or handle), they must accept your Channel Policy if defined in the Direktt Admin Console (under “Channel Policy” tab).  
* If no policy is set, users are informed that the policy is missing.  
* Users must tap **Agree** to join (or Cancel).

### **What if User Doesn't Have the Direktt App?**

* When scanning the QR code or tapping the link, users without the app will be prompted to install Direktt before subscribing.

### **Summary Table**

| Method | Where to Find | User Steps | App Required? |
| ----- | ----- | ----- | ----- |
| **QR Code** | Direktt Admin Console / WP Dashboard | Scan with Camera app or Direktt app’s Add Channel > Scan QR Code | No - will prompt |
| **Subscription Link** | Direktt Admin Console / WP Dashboard | Tap link → Open in app (or prompted to install) | No - will prompt |
| **Channel Handle** | Set in Direktt Admin Console | Enter handle in app’s Add Channel screen and tap Add | Yes |

> #### Tips
> 
> * **Make it easy for users** - share your handle, QR code, or subscription link wherever you promote your channel!
> * If you need help locating your subscription QR code, link, or handle, refer to the Direktt Admin Console or WordPress Dashboard. For further support, contact **[Direktt support](https://direktt.com/contact-support/)**.

## Built in Admin Features

### **Admin Features in the Direktt Mobile App**

The Direktt mobile app lets channel administrators manage communication, send bulk messages, and access admin-specific links - right from their mobile device. 

Here’s how to use the admin tools and manage channels on the go.

### **Switching to Admin Mode**

* Open the Direktt App and tap **More** in the bottom-right corner.  
* On **More screen**, tap the **Switch to Admin mode** button.  

### **Managing Admin Channels**

* In Admin mode, your home tab (Channels) lists all channels you manage as **“Admin Channels.”**  
* **Tap a channel** to open its admin dashboard.

### **Admin Channel Dashboard Features**

#### **1. Channel Chats**

* View and respond to **subscriber chats** as an admin.  
* Access past conversations and notifications.

#### **2. Bulk Messaging**

* Tap **Send Bulk Messages** (visible in Admin mode).  
* Write a message and send it to all channel subscribers at once.  
* Useful for announcements, updates, or promotions.

#### **3. Admin Links (Admin Services)**

Admin Links let you quickly access connected admin tools and resources for each channel.

* Service examples: bulk message templates, categorization/tags, and other management tools.  
* Find your admin links in the **“Services” section** of the channel dashboard. These appear as blue buttons.  

**To add or edit Admin Links:**

* In the web admin console, go to your channel’s **Admin Links tab**.  
* Click **Add New Admin Link** or use the pencil icon to edit.  
* Set a **descriptive name**, **URL**, and **target (browser/app)**, then click **Submit**.  
  * **App**: Opens the link within the Direktt app (in-app browser/WebView).  
  * **Browser**: Opens the link in your device’s default browser.  
* You can **drag and drop** links in the admin console to reorder how they appear in the app.

[![Admin Services](https://direktt.com/wp-content/screenshots/user-guide-3-1.webp)](https://direktt.com/wp-content/screenshots/user-guide-3-1.webp)

### **Admin Capabilities at a Glance**

| Feature | What You Can Do |
| ----- | ----- |
| **Switch to Admin Mode** | Access admin tools and dashboards for your channels |
| **Bulk Messaging** | Send messages to all subscribers at once |
| **Channel Chat Management** | Engage in individual or group chats as admin |
| **Access Admin Links** (Tools/Shortcuts) | Quickly reach channel management functions/services |
| **Manage Admin Links** (via web) | Customize the list of admin shortcuts for each channel |

> #### Tips
> 
> * Use clear names for Admin Links so it’s obvious what each shortcut does within the app.  
> * Switch back to User mode from the More menu when you want to interact as a regular subscriber.  
> * Message delivery via bulk messaging respects the subscriber limits of your current plan.