=== ChipBot ===
Contributors: mattlo
Tags: user, support, user support, faq, faqs, widget, widgets, reporting, help, help desk, helpdesk, questions, question, wordpress faq, FAQ list, FAQ accordion, knowledgebase, kb, answer, answers, FAQ categories, simple FAQ
Requires at least: 4.3.17
Tested up to: 5.2.0
Requires PHP: 5.3.0
Stable tag: 1.0.7
License: GNU General Public License v2.0
License URI: https://github.com/GetChipBot/chipbot-wordpress-plugin/blob/master/LICENSE
Donate link: https://getchipbot.com/

ChipBot gives your users support and guidance on the bottom of your website. It's not a chatbot, it's a new type of customer experience and built for small businesses like yours.

== Description ==
**ChipBot replaces wasteful chit-chat on your WordPress website.** It gives your users support and guidance on the bottom of your pages. ChipBot is a new type of bot and it's built for small businesses like yours.

- Give your users the power to **search for previous questions users have asked** and make it available 24/7.
- **Boost your sales with automated call to actions** when users scroll down a specific landing page or blog.
- Give your business the competitive edge with ChipBot's **behavioral event tracking and reporting.**

= Features =
- **Free priority support** to help configure, populate, and optimize your ChipBot.
- **Automated support** by crowdsourcing questions.
- **Automated call to actions**.
- Unique **user behavior reporting** on what your users ask.
- **Integrate with MailChimp, Slack, ActiveCampaign,** and thousands of other apps.
- **Easy-to-use dashboard** with low maintenance.
- **No coding** required.

See videos and screenshots on our [features page.](https://getchipbot.com/product) After installing ChipBot on your WordPress website, you will need to [sign up for a Account ID](https://getchipbot.com) to use this plugin. It's free to use and pro subscriptions are available for unlimited data and reporting.

== Installation ==
1. Go to the "Plugins" menu in WordPress and click "Add New".
2. Search for "ChipBot" and select "Install Now".
3. Activate the plugin when prompted.
4. Go to the ChipBot option in the menu on the left and finalize the setup.

or

1. Download the plugin directly.
2. Upload the ChipBot plugin directory into "/wp-content/plugins".
3. Activate the plugin through the "Plugins" menu in WordPress.
4. Go to the ChipBot option in the menu on the left and finalize the setup.

== Frequently Asked Questions ==
= Is this chat? =
It's not a chatbot. ChipBot gives your users support and guidance on the bottom of your website. It's a new type of bot and built for small businesses.

= Can users search through ChipBot? =
Yes, all questions can be searched on ChipBot from your users, directly on your website. The most upvoted questions populate to top, better serving future users who have identical questions.

= Is ChipBot free? =
ChipBot is free to try and if you need more capacity, you can pay for our pro tier for unlimited usages. Learn more [on our pricing page.](https://getchipbot.com/pricing)

= Does ChipBot have reporting? =
Yes. ChipBot reports on search typing behavior, formal questions, click-through rates, impressions, and daily usage rates. You can configure when to be notified with these reports.

= Can I change the icon? =
Yes, you can change the icon, color, theme, and position of ChipBot.

= How do you integrate with thousands of other services? =
We partnered with Zapier so ChipBot can work with all your favorite services, for free.

== Screenshots ==
1. 24/7 Support: Upgrade your website with ChipBot on the bottom right of your website, on every page.
2. Instant Questions: When users need help, they click the familiar icon and read the top questions asked.
3. Question Capture: When ChipBot doesn't have a question, we collect their email and question and notify you about it. Once you answer, we populate it back into ChipBot for future users.
4. Automated Call To Actions: Improve your conversions with configurable call to actions to set anywhere on your website. Use this to improve your conversion rates.
5. Reporting: See what your users are searching for and how they interact with ChipBot.

== Changelog ==
= v1.0.7 =
- WordPress 5.2.0 testing, Readme updates

= v1.0.3 =
- WordPress 5.0.1 testing, cache plugin compatibility (WP Cache, rocket cache, etc...), Readme updates

= v1.0.3 =
- Readme updates

= v1.0.2 =
- First ChipBot release. Check out https://getchipbot.com for all the details.

== Upgrade Notice ==