=== ChipBot ===
Contributors: mattlo
Tags: user, support, user support, faq, faqs, widget, widgets, reporting, help, help desk, helpdesk, questions, question, wordpress faq, FAQ list, FAQ accordion, knowledgebase, kb, answer, answers, FAQ categories, simple FAQ
Requires at least: 4.3.17
Tested up to: 4.9.8
Requires PHP: 5.3.0
Stable tag: 1.0.3
License: GNU General Public License v2.0
License URI: https://github.com/GetChipBot/chipbot-wordpress-plugin/blob/master/LICENSE

ChipBot helps support your users by providing a floating FAQ widget while analyzing and reporting your user's behavior to you.

== Description ==
= ChipBot Features =
- Floating widget that follows your users to provide on-demand user support.
- Create FAQs that your users access anywhere on your website.
- Ability to crowdsource FAQs and reuse your user's questions for other users.
- Create call-to-actions for your users and guide them to a conversion automatically.
- See who's searching, asking, and reacting to your content with ChipBot's reporting page.
- Weekly emails about user behavior reports and recommendations.

You will need to [sign up for a Account ID](https://getchipbot.com) to use this plugin. It's free
to use but paid subscriptions are available for unlimited data and reporting.

= How It Works =

== Installation ==
1. Upload the chipbot directory into "/wp-content/plugins"  directory., 2 Activate the plugin through the "Plugins" menu in WordPress.

or

1. Go to the "Plugins" menu in WordPress and click "Add New".
2. Search for "ChipBot" and select "Install Now".
3. Activate the plugin when prompted.

= Getting Started =
1. Go to the ChipBot option in the menu on the left.
2. Follow the instructions to create an account on GetChipBot.com.
3. After the instructions are complete, test ChipBot by visiting your website.

== Frequently Asked Questions ==
= Can users search through ChipBot? =
Yes, all Insights can be searched on ChipBot from your users. You'll also receive reports on what your users are searching for.

= I signed up for an account but I still don't see ChipBot =
Make sure the domain matches what you signed up with. For help, you can always email support@getchipbot.com.

= Does ChipBot have reporting? =
Yes. As a Pro Domain, you can access your reporting dashboard which includes stats about your users and ChipBot.

= Can I change the icon? =
You can change the color and theme through your domain settings.

= How do I customize ChipBot, for example, change the color? =
You can change the color and theme through your domain settings.

== Screenshots ==
1. Bot: Add a support bot to the bottom right of your webpage.
2. Dynamic FAQ: Always rescue the user whenever they have a question.
3. Crowdsource FAQ: When a user can't find an answer, they can ask one, which can be added back as an FAQ.
4. Call to Actions: Support your visitors with configurable call-to-actions.
5. Reporting: See what your users are searching for and how they interact with ChipBot.

== Changelog ==
= v1.0.3 =
- Readme updates

= v1.0.2 =
- First ChipBot release. Check out https://getchipbot.com for all the details.

== Upgrade Notice ==