=== Chatgen === Contributors: Chatgen Tags: Chatgen, live chat, chat, communication, sales, marketing, announcements, talk to customers, customer feedback, feedback, chat plugin, free, free chat, livechat, slack, intercom, salesforce, popup, popup, exit intent, growth, subscribers, subscription, email form, analytics, widget, inbound marketing, landing pagelivechat, online chat, online support, in-app chat, instant message, helpdesk, php live chat, support software, website chat, WordPress chat, WordPress live chat, WordPress live chat plugin, chat widget Requires at least: 4.9 Requires PHP: 5.6 Stable tag: 3.0.1 Version: 3.0.1 Tested up to: 5.2.2 License: GPLv3 License URI: https://www.gnu.org/licenses/gpl-3.0.html Chatgen is the 100% free way used by over 10,000 businesses to talk to their leads and customers in real-time, from anywhere. Try it now! Chatgen enables you to chat with your website visitors, increase sales and collect feedback for free. == Description == [Chatgen](https://www.chatgen.ai/) is the easiest way to add free live chat to your site. 98% of website visitors leave without doing anything! It's time to change that. Chatbot is the single fastest path to more conversions, customer insights, and sales. We [increased inbound leads by 200%](https://blog.chatgen.ai/get-more-inbound-leads-with-live-chat) just putting live chat on our own site. Often, you don't need more traffic to close more sales. You just need to talk to visitors when they're live on your site. Help customers who get stuck, encourage them to use your product, and get critical feedback - all inside your app, in real-time. = Live Chat With Your Customers = Half of your web visitors leave after just 15 seconds. Our Chatbot helps you keep & convert more visitors -- in seconds. = Send Customers In-App Messages = Your emails are great, but what about the 80% of people who never open them? Reach them with in-app messages. = Improve Your Net Promoter Score = Get actionable feedback that will help your business create products your customers love. = Features = **Real-time notifications.** Real-time Slack integration to alert your team so they can respond within a minute (best practice)! **Offline mode.** Small team? Not able to support chat 24x7? No problem. Set the right expectation with offline mode. **Capture email addresses.** Get email addresses right inside of Chatgen's live chat so you can follow up later. **Browser targeting.** Reach out when visitors do meaningful things - like visit your pricing page repeatedly. Set up rules to target these people and engage them with an offer to help. = Real Testimonials = "The team has worked extra mile and has shown great results. We were able to get 25% engagement with bot and around 70% of the engaged users are booking demos." — Kashif, Marketing Head, Eureka Forbes "Automated all the queries using the chatbot in both Hindi and English which reduced our spends on LIVE agents to around 80% so far." — Seema, Chief Executive Officer, FIA Technology Services Every time you get a new message, we give you as much information as we can about the person writing in, including their name, which page they are on or where they are inside of your app, their location and more. Start closing more sales and getting better customer feedback today. Get started with Chatgen's 100% free live chat. 🚀 **Key Features** * Talk to your website visitors and customers in real-time, right from Slack. * If a current user is present, we use their email as an identifier in the widget. Otherwise the widget operates in [aquisition mode](https://www.chatgen.ai/live-chat) and prompts anonymous users for their email address. This allows you to talk with anonymous visitors on your WordPress site. == Screenshots == 1. Chat window - minimized 2. Chat widget - maximized 3. WordPress settings 4. Announcement messages == Frequently Asked Questions == = Is Chatgen free? = The Chatgen Live Chat is 100% free. Some Chatgen users may chose to purchase additional superpowers, but the Live Chat is heroically powerful and always free. = What does Chatgen let me do? = Chatgen adds a chat tool to your site which visitors can use to engage with you. You can use it to collect feedback, learn about your visitors, and even close deals. = Do I have to install any software on my server to get this working? = Not at all! Chatgen is a hosted live chat service. Simply configure the plugin and you're done! = Which web browsers work best with this plugin = Though designed to work on most browsers, Chatgen works best in the following environment: Firefox 2 or later (Mac, PC, or Linux), Safari 2 or later (Mac), Google Chrome (PC, Mac). = Is it free to use? = The plugin comes with a free plan for WordPress users. Larger businesses can purchase upgrade options anytime. == Usage == After enabling the plugin, head on to the widget customization page to change settings and integrate its look and feel to match your site. When done, enable it by visiting the account configuration page and completing the instant signup process. == Installation == *Server Requirements:* PHP4 or PHP5. *WordPress versions:* WordPress 3.4 and up. Note: You will need a free Chatgen account : Create one for free here!. Step-by-step Guide: * Install plugin from WordPress directory and activate it. * Under settings section, click on Chatgen to add your Chatgen embed code. * Customize the chat widget to your preference. * Finally, make full use of our Dashboard to manage your chat widget.