=== Boei – AI Chatbot, Live Chat & 50+ Channels for WordPress ===

Contributors: boeihelp
Donate link: https://www.boei.help/?utm_source=wordpress&utm_medium=pluginpage
Tags: ai chatbot, chatbot, live chat, ai agent, lead generation
Requires at least: 5.0
Tested up to: 6.9.4
Stable tag: 1.9.0
License: GPLv2 or later
License URI: http://www.gnu.org/licenses/gpl-2.0.html

AI chatbot for WordPress that captures leads and books customers. Live chat, 50+ channels, shared inbox, and CRM, all in one plugin.

## Description

[Website](https://boei.help/ai-chatbot/wordpress/?utm_source=wordpress&utm_medium=pluginpage) | [Showcase](https://boei.help/showcase/?utm_source=wordpress&utm_medium=pluginpage) | [Docs](https://boei.help/help?utm_source=wordpress&utm_medium=pluginpage) | [Support](https://boei.help/contact/?utm_source=wordpress&utm_medium=pluginpage)

> **More than a chatbot.** Boei is one plugin that combines an **AI agent** + **AI actions** + **live chat** + **50+ contact channels** + **shared inbox** + **CRM**. The complete customer journey, from first message to closed deal, without bolting together five tools.

## Most Chatbots Answer Questions. Boei Captures Leads and Closes Deals.

Boei is an [AI chatbot for WordPress](https://boei.help/ai-chatbot/wordpress/?utm_source=wordpress&utm_medium=pluginpage) that goes beyond answering questions. It books appointments, qualifies prospects, captures contact details, and **takes real actions** like updating your CRM, sending emails, or syncing data via webhooks, all mid-conversation. Resolves up to 80% of inquiries automatically and hands off to live chat for the rest. Pair it with [50+ contact channels](https://boei.help/channels/?utm_source=wordpress&utm_medium=pluginpage), a [shared inbox](https://boei.help/features/inbox/?utm_source=wordpress&utm_medium=pluginpage), and a built-in [CRM](https://boei.help/crm/?utm_source=wordpress&utm_medium=pluginpage), so you handle the entire customer journey from first message to closed deal in one place.

Trusted by 17,000+ businesses across 60+ countries. 4.9 stars, 159+ verified reviews.

## What's Inside

- 🤖 **AI Chatbot** that trains on your WordPress content automatically. Captures leads, books appointments, answers FAQs, qualifies prospects 24/7
- ⚡ **AI Actions** that update your CRM, send emails, trigger webhooks, and complete tasks mid-conversation
- 💬 **Live Chat** so a human can step in with full conversation context whenever needed
- 📱 **50+ Contact Channels** including [Signal](https://boei.help/signal/?utm_source=wordpress&utm_medium=pluginpage), [Telegram](https://boei.help/telegram/wordpress/?utm_source=wordpress&utm_medium=pluginpage), [SMS](https://boei.help/sms/?utm_source=wordpress&utm_medium=pluginpage), email, phone, contact forms, callback requests, and many more
- 📥 **Shared Inbox** with every conversation, every channel, in one dashboard
- 📊 **CRM with Deal Pipeline** to convert chats into trackable leads with drag-and-drop tracking
- ❓ **FAQ Widget** so visitors find answers before they ask
- ⚡ **Lightweight Script** (300x smaller than typical chat widgets) with no impact on Core Web Vitals
- 🇪🇺 **European-built and GDPR compliant** with no cookies and no visitor tracking

## How the AI Chatbot Works

### 1. Trains automatically on your WordPress site
Point Boei at your site and the AI agent crawls your pages, blog posts, and product catalog (WooCommerce supported). It is ready to answer visitor questions in minutes. No prompt engineering, no manual setup. Add PDFs, FAQs, or custom documents for deeper knowledge.

### 2. Captures leads while you sleep
The AI does not just answer, it asks. It collects names, emails, and phone numbers, qualifies prospects with custom questions, books meetings on your calendar, and routes hot leads to your sales team with the full conversation transcript attached.

### 3. Hands off to humans when it matters
When the AI is unsure, when a visitor asks for a person, or when a high-value lead arrives, Boei escalates to your live chat team with one click. Every channel and every visitor lands in one shared inbox.

[Learn how to create your first AI chatbot →](https://boei.help/ai-chatbot/wordpress/?utm_source=wordpress&utm_medium=pluginpage)

## Features That Drive Sales

### 🤖 AI Agent: Your 24/7 Salesperson

- **Self-trains on your site**: crawls WordPress pages, blog posts, and WooCommerce products, no manual setup
- **Lead qualification**: collect names, emails, phone numbers, and custom qualifying information
- **Books appointments**: integrates with Calendly, Cal.com, Google Calendar, and more
- **No hallucinations**: answers only from your content, cites sources, links back to original pages
- **Multilingual**: 95+ languages with automatic detection
- **Latest models**: powered by OpenAI (GPT) and Anthropic (Claude)
- **Resolution rates up to 80%** when trained on the right content

### 💬 Live Chat & 50+ Channels

Visitors choose how they want to talk. Boei supports:

- **Live chat** for real-time human conversations from your shared inbox
- **Secure messaging**: [Signal](https://boei.help/signal/?utm_source=wordpress&utm_medium=pluginpage), [Telegram](https://boei.help/telegram/wordpress/?utm_source=wordpress&utm_medium=pluginpage), encrypted chat options
- **SMS and traditional**: [direct text messaging](https://boei.help/sms/?utm_source=wordpress&utm_medium=pluginpage), [click-to-call](https://boei.help/call-me-back/?utm_source=wordpress&utm_medium=pluginpage)
- **Social platforms**: TikTok, Line, [Viber](https://boei.help/viber/?utm_source=wordpress&utm_medium=pluginpage), [Discord](https://boei.help/discord/?utm_source=wordpress&utm_medium=pluginpage)
- **Business messaging**: [WeChat](https://boei.help/wechat/?utm_source=wordpress&utm_medium=pluginpage), professional communication tools
- **Forms**: [contact forms](https://boei.help/contact-form/?utm_source=wordpress&utm_medium=pluginpage), [callback requests](https://boei.help/call-me-back/?utm_source=wordpress&utm_medium=pluginpage), [newsletter signup](https://boei.help/newsletter-signup/?utm_source=wordpress&utm_medium=pluginpage), [feedback forms](https://boei.help/feedback-form/?utm_source=wordpress&utm_medium=pluginpage)
- **50+ total channels** supported

### ⚡ AI Actions: Your Chatbot Takes Action, Not Just Answers

Most chatbots end the conversation with a button. Boei's [AI actions](https://boei.help/features/automation/?utm_source=wordpress&utm_medium=pluginpage) let the AI complete the task:

- **Send leads to your CRM** the moment they're captured (HubSpot, Pipedrive, Salesforce, custom)
- **Auto-reply on email, WhatsApp, and SMS** with the same trained AI
- **Sync product data** from Google Sheets, your catalog, or any source
- **Trigger webhooks** to fire any custom workflow (Make, Zapier, n8n, native)
- **Book meetings** by writing directly to Calendly, Cal.com, or Google Calendar
- **No code required**: configure actions visually in the dashboard

### 📥 Shared Inbox: One Place for Every Conversation

Visitors contact you via WhatsApp, chat, forms, or any channel they prefer. Every conversation lands in one unified inbox:

- Reply to any channel from a single dashboard
- Full visitor context: page visited, device, location, history
- AI-generated summaries for long conversations
- Team collaboration with conversation assignment
- Desktop and mobile notifications, never miss a lead

### 📊 CRM with Visual Deal Pipeline

Turn conversations into customers with a built-in CRM:

- **One-click conversion**: turn any chat into a trackable lead
- **Drag-and-drop stages**: New → Contacted → Qualified → Won
- **Smart filtering**: filter by channel, page, country, or device
- **Lead scoring**: see which leads are most engaged
- **No complexity**: built for small teams, not enterprise overhead

### 📝 Smart Contact Forms

Traditional contact forms convert poorly. Boei's smart forms are different:

- **Contact forms**: [general inquiries](https://boei.help/contact-form/?utm_source=wordpress&utm_medium=pluginpage), intelligent field validation
- **Quote request forms**: [service businesses](https://boei.help/features/contact-forms/?utm_source=wordpress&utm_medium=pluginpage), custom pricing requests
- **Callback forms**: [phone-based sales](https://boei.help/call-me-back/?utm_source=wordpress&utm_medium=pluginpage), appointment scheduling
- **Newsletter signup**: [email marketing integration](https://boei.help/newsletter-signup/?utm_source=wordpress&utm_medium=pluginpage), list building
- **Feedback forms**: [customer insights](https://boei.help/feedback-form/?utm_source=wordpress&utm_medium=pluginpage), satisfaction surveys
- **Custom fields**: capture exactly the information you need to qualify a lead

## Why Businesses Pick Boei Over Other Chatbots

**Lightning-Fast Performance**
Boei's script is 300x smaller than typical chat widgets. Zero impact on Core Web Vitals or SEO rankings.

**No Hallucinations**
Boei answers only from your content with verification links. No making things up, no embarrassing mistakes.

**European-Built and Hosted**
Servers in the EU. GDPR compliant by default. No cookies. Aligned with the EU AI Act.

**Built for SMBs, Priced for SMBs**
Starts at $19/month with full AI capabilities. No enterprise overhead, no per-seat pricing, no setup fees.

**White-Label for Agencies**
Higher tiers remove Boei branding, support custom domains, and let you manage multiple client sites from one dashboard.

## Trusted by 17,000+ Businesses Worldwide

**Rated 4.9/5 stars** based on [159 verified reviews](https://boei.help/showcase/?utm_source=wordpress&utm_medium=pluginpage)

- 17,000+ websites running Boei
- 118M+ visitors served
- 4M+ chats started
- 60+ countries

## Built for Every Industry

Boei adapts to your business model, vocabulary, and customer journey. Dedicated guides for the most common verticals:

- 🛒 [Ecommerce](https://boei.help/for/ecommerce/?utm_source=wordpress&utm_medium=pluginpage) — recover carts, answer product questions, recommend SKUs
- 🏠 [Real Estate](https://boei.help/for/real-estate/?utm_source=wordpress&utm_medium=pluginpage) — qualify buyers, book viewings, route hot leads
- 💼 [SaaS](https://boei.help/for/saas/?utm_source=wordpress&utm_medium=pluginpage) — convert trials, deflect support, onboard users
- 🍽️ [Restaurants](https://boei.help/for/restaurants/?utm_source=wordpress&utm_medium=pluginpage) — handle reservations, menu questions, opening hours
- 🚗 [Automotive](https://boei.help/for/automotive/?utm_source=wordpress&utm_medium=pluginpage) — book test drives, qualify trade-ins, capture finance leads
- 💰 [Finance](https://boei.help/for/finance/?utm_source=wordpress&utm_medium=pluginpage) — qualify prospects, schedule consultations, route by need
- 🏨 [Hotels](https://boei.help/for/hotels/?utm_source=wordpress&utm_medium=pluginpage) — answer booking questions, capture reservations
- 🎓 [Education](https://boei.help/for/education/?utm_source=wordpress&utm_medium=pluginpage) — guide prospective students, schedule tours, answer admissions
- 👥 [Recruitment](https://boei.help/for/recruitment/?utm_source=wordpress&utm_medium=pluginpage) — pre-qualify candidates, schedule interviews, route by role
- 🧘 [Wellness & Coaching](https://boei.help/for/wellness/?utm_source=wordpress&utm_medium=pluginpage) — book sessions, capture intake, send intro packets
- 🏢 [Agencies](https://boei.help/for/agencies/?utm_source=wordpress&utm_medium=pluginpage) — white-label, manage multiple client sites from one dashboard
- 🚀 [Small Business & Startups](https://boei.help/for/small-business/?utm_source=wordpress&utm_medium=pluginpage) — affordable plans, no enterprise overhead

## Case Study: Longevity Medical Institute Gets 150+ Daily Leads with Boei

A regenerative medicine clinic with locations in Mexico and Texas replaced 24-hour manual follow-up with Boei's AI agent. The results in the first three months:

- **15,815 leads captured** (averaging 150-200 per day)
- **6%+ conversion** from leads to booked Zoom consultations (~10 per day)
- **Two-thirds of bookings** now come through the AI-driven path
- **Instant responses** replaced the previous 24-hour delay
- **55+ demographic embraced AI** with no friction

> "It's all upside, Boei dramatically improves responsiveness, patient conversion, and operational efficiency, and the ROI is easily justified."
> — **Dr. Kirk Sanford, CEO & Founder, Longevity Medical Institute**

[Read the full case study →](https://boei.help/cases/longevity-medical-institute/?utm_source=wordpress&utm_medium=pluginpage)

**Real Results from Real Customers:**

"It's working very well! **I started to make sales right after I installed this.**"
— **Ibrahim**

"**Very happy to give 5 Stars for this plugin.** Over 70% of my business inquiries are coming from smartphone users based on my Google Analytics. Boei allows those users to contact me on their preferred social channel with one click…"
— **Fran Tully**

"**Boei is a must-have for every website.** The chat tool is adaptable for most businesses, easy to set up and encourages responses immediately. And with excellent support from Ruben, you can't go wrong with Boei!"
— **elgaw**

"**This is the best plugin I came across** that helps you add multiple chat platforms via one small helper icon. This helps you connect with your customers on a platform of their choice."
— **Bikram Singh**

"**Boei is chatting with customers on steroids.** It resolves a huge problem, how to integrate all the channels people use to communicate in one place. Brilliant. The support is great and Ruben (the developer) is listening to his clients. Highly recommend."
— **Bobby K**

**See Boei in Action:** Experience the difference on [our website](https://www.boei.help/?utm_source=wordpress&utm_medium=pluginpage) and [customer showcase](https://boei.help/showcase/?utm_source=wordpress&utm_medium=pluginpage).

## Pricing

7-day free trial with all features. No credit card required. Cancel anytime.

### **Starter Plan - $19/month** (billed annually)
For solo founders and small businesses getting started with an AI chatbot:

- 1 domain, 1 chatbot
- 2,000 AI replies per month
- 1,000 training pages
- 1 live chat agent
- 50+ contact channels
- Lead collectors

### **Growth Plan - $49/month** (billed annually) — Most Popular
For growing teams that need to scale lead capture:

- 3 domains, 3 chatbots
- 7,000 AI replies per month
- 3,500 training pages
- 3 live chat agents
- Deal pipeline
- API access

### **Business Plan - $129/month** (billed annually)
For agencies and larger organizations:

- 10 domains, 10 chatbots
- 20,000 AI replies per month
- 10,000 training pages
- 5 live chat agents
- White-label, custom domain, branding removed

### **Scale Plan - $229/month** (billed annually)
For high-volume teams with enterprise requirements:

- 25,000 AI replies per month
- 15,000 training pages
- 99.5% SLA
- Custom DPA
- Dedicated onboarding
- Priority support

Add-ons: extra domains ($14/month), extra chatbots ($9/month), extra live agents ($9/month), extra AI credits ($9/month per 1,000).

## Get Started in Under 5 Minutes

### Quick Installation via WordPress

1. **Install**: search for 'Boei' in your WordPress admin and click install
2. **Activate**: enable the plugin with one click
3. **Configure**: create your account at [Boei.help](https://www.boei.help/?utm_source=wordpress&utm_medium=plugin)
4. **Customize**: set up your AI chatbot, training content, and channels
5. **Capture leads**: start converting visitors immediately

### Manual Installation

1. Download the plugin from WordPress.org
2. Upload via 'Plugins > Add New > Upload' in WordPress dashboard
3. Activate and create your account at [Boei.help](https://www.boei.help/?utm_source=wordpress&utm_medium=plugin)
4. Configure your AI chatbot and channels
5. Watch conversions increase

## 🚀 Stop Losing Leads Today

Every day you wait is another day of missed opportunities. Join 17,000+ businesses already capturing more leads with Boei.

**[Start Your Free Trial →](https://www.boei.help/?utm_source=wordpress&utm_medium=pluginpage)**

**[View Live Demo →](https://boei.help/showcase/?utm_source=wordpress&utm_medium=pluginpage)**

**[Learn How to Create Your First AI Chatbot →](https://boei.help/ai-chatbot/wordpress/?utm_source=wordpress&utm_medium=pluginpage)**

---

## Universal Compatibility

**Any theme, any page builder**
Boei works with Elementor, Divi, Beaver Builder, Bricks, Gutenberg, and any other WordPress theme. No conflicts, no extra configuration.

**Caching plugins supported**
Works out of the box with WP Rocket, W3 Total Cache, LiteSpeed Cache, WP Super Cache, and others.

**Multisite ready**
Install network-wide or per site. Each site can run its own widget configuration.

**WooCommerce supported**
Train the AI on your WooCommerce product catalog. Answer product questions, reduce cart abandonment, provide order context.

**WPML and Polylang compatible**
Full multilingual chatbot support with automatic translation in 95+ languages.

---

## External Services

This plugin connects to Boei's external services to provide the core functionality. The plugin loads external scripts from Boei's servers when pages are displayed to site visitors. When configured with a widget key, visitor interactions with the widget (messages, contact attempts, page visits) are sent to Boei's servers. During plugin setup, the WordPress admin's email address and domain name are sent to facilitate account registration. No personal data is transmitted without user interaction with the widget. Boei does not track customers and does not use cookies for tracking purposes.

The plugin uses external services to ensure users always have access to the latest features and improvements without requiring plugin updates. This approach allows for continuous service enhancements, immediate bug fixes, real-time security updates, and seamless integration with third-party messaging platforms that require server-side processing and API management.

External domains used:
- cdn.boei.help - Serves the main widget JavaScript file
- app.boei.help - Serves personalized widget scripts and handles widget management
- feedback.boei.help - Boei's public roadmap and feedback platform

Service links:
- Service website: https://www.boei.help
- Terms of Service: https://www.boei.help/terms/
- Privacy Policy: https://www.boei.help/privacy/

This integration is essential for the plugin's core functionality. The external service processes visitor interactions to provide real-time customer support and lead generation capabilities.

---

## Frequently Asked Questions

**Is Boei a free plugin?**

The plugin itself is free. Boei's AI chatbot service starts at $19/month (billed annually) with a 7-day free trial, no credit card required.

**Why do I need a Boei account?**

Boei is designed to be lightning-fast and never slow down your website. All the heavy processing happens on our servers, while your WordPress site only loads a tiny script. This architecture also means you can use the same Boei configuration across multiple websites and platforms.

**How does the AI chatbot learn about my site?**

Point Boei at your WordPress site and the AI agent automatically crawls pages, blog posts, and your WooCommerce product catalog. Add PDFs, FAQs, or custom documents for deeper knowledge. No prompt engineering or manual training required.

**Will the AI hallucinate or make up answers?**

No. Boei answers only from your own content and cites the source page for every reply. If it doesn't know an answer, it says so and offers to connect a human agent.

**Which AI models does Boei use?**

Boei uses the latest models from OpenAI (GPT family) and Anthropic (Claude family) under the hood. You don't need your own API keys. We upgrade to the best-performing models as they become available.

**How fast can the AI chatbot resolve customer questions?**

Resolution rates of up to 80% are common when the AI is trained on a comprehensive set of pages, products, and FAQs. Anything the AI cannot resolve is automatically escalated to your live chat team with the full conversation transcript.

**Can the AI chatbot do more than just answer? (AI Actions)**

Yes. Boei's [AI actions](https://boei.help/features/automation/?utm_source=wordpress&utm_medium=pluginpage) let the chatbot complete tasks during the conversation: push leads into your CRM, trigger webhooks, send emails, sync product data from Google Sheets, book meetings, and auto-reply on WhatsApp, email, and SMS. No code needed, configure each action visually in the dashboard.

**What about privacy and GDPR compliance?**

Boei is cookie-free, GDPR compliant, and built in Europe. We don't store personal data about visitors who don't interact with the widget. EU data residency is available on higher tiers.

**Can I customize the appearance?**

Absolutely. Boei offers extensive customization including colors, positioning, custom CSS, and branding options. Higher-tier plans can remove Boei branding entirely and use a custom domain.

**What communication channels are supported?**

Boei supports 50+ channels including [live chat](https://boei.help/live-chat/wordpress/?utm_source=wordpress&utm_medium=pluginpage), [secure messaging](https://boei.help/signal/?utm_source=wordpress&utm_medium=pluginpage) (Signal, Telegram), [SMS](https://boei.help/sms/?utm_source=wordpress&utm_medium=pluginpage), social platforms (TikTok, Line, Viber), [contact forms](https://boei.help/contact-form/?utm_source=wordpress&utm_medium=pluginpage), and many more professional communication tools.

**Does Boei slow down my WordPress site?**

No. Boei's script is 300x smaller than typical chat widgets and loads asynchronously. It won't affect your Core Web Vitals or SEO rankings.

**Does Boei work with caching plugins like WP Rocket or W3 Total Cache?**

Yes. Boei works perfectly with all major caching plugins. No special configuration needed.

**Can I show different chatbots on different pages?**

Yes. You can create multiple chatbots and use page-targeting rules to show specific chatbots on specific pages, categories, or post types.

**Does Boei work with WooCommerce?**

Absolutely. Many WooCommerce stores use Boei's AI chatbot to answer product questions, reduce cart abandonment, and provide order support 24/7. The AI trains on your product catalog automatically.

**Is Boei multilingual?**

Yes. The AI chatbot supports 95+ languages with automatic detection. Compatible with WPML and Polylang for fully multilingual sites.

**Will Boei conflict with my theme or page builder?**

No. Boei is designed to work with any WordPress theme and all major page builders including Elementor, Divi, Beaver Builder, Bricks, and Gutenberg.

**Can I use Boei on a WordPress multisite?**

Yes. Install the plugin network-wide or on individual sites. Each site can have its own widget configuration.

**Where do I manage my inbox and leads?**

All conversations and leads are managed in the [Boei dashboard](https://app.boei.help?utm_source=wordpress&utm_medium=pluginpage). The WordPress plugin connects your site to your Boei account, all the magic happens in the Boei app.

---

## Screenshots

1. AI chatbot conversation in action with personalized responses
2. Multi-channel contact menu with messaging options
3. Smart contact form with custom fields
4. Real-time analytics showing lead generation performance
5. Detailed lead analytics by channel and page performance
6. Multi-channel widget builder with live preview
7. AI agent customization and training interface
8. Agency white-label branding and client management dashboard


---

## Changelog

**1.9.0**
- 2026-05-08
- Repositioned plugin around AI chatbot capabilities, with live chat, inbox, and CRM as supporting features
- Documented AI Actions (CRM updates, webhooks, email/SMS auto-reply, Google Sheets sync)
- Added Longevity Medical Institute case study (15,815 leads in 3 months)
- Added industry guides (Ecommerce, SaaS, Real Estate, Restaurants, Automotive, Finance, and more)
- Updated pricing to current 4-tier structure (Starter, Growth, Business, Scale)
- Refreshed channel landing page links to current canonical URLs
- Updated customer stats to current numbers (17,000+ websites, 4.9 stars, 159+ reviews)
- Expanded AI chatbot FAQs (training, hallucinations, models, resolution rates, AI actions)
- Optimized plugin title and tags for WordPress.org search
- Bumped tested up to 6.9.4

**1.8.0**
- 2025-01-05
- Redesigned WordPress admin dashboard with quick links to Inbox, CRM, Analytics, and Widget settings
- Added separate onboarding experience for new users
- Updated plugin copy to highlight Single Inbox and CRM features
- Added WordPress-specific FAQs
- Fixed text domain for translations
- Updated plugin name for WordPress.org guidelines compliance

**1.7.0**
- 2025-07-07
- Enhanced AI agent performance and reliability
- Improved multi-language support
- Bug fixes and security updates

**1.6.0**
- 2024-10-02
- Introduced the Boei AI Chatbot for automated, intelligent customer support
- Enhanced integration capabilities for the AI Chatbot with existing channels
- Improved user interface for easier AI Chatbot setup and customization

**1.5.2**

- 2024-01-04
- Small bug fixes & wp 6.4

**1.5.1**

- 2023-04-24
- Small bug fixes & wp 6.2

**1.5**

- 2022-11-02
- Custom CSS field
- Ability to test your button
- Redesigned and improved edit button view
- Ability to turn off your button
- Ability to make changes before putting in production
- Improved working with optional fields
- General improvements

**1.4**

- 2022-09-29
- Improvements for chat integrations
- Upload images with Retina resolution
- Integration with Signal Messenger chat
- Several minor improvements

**1.3**

- 2022-03-11
- Improved text and images. Improved admin panel.

**1.2**

- 2021-04-07
- Improved text and images. Removed protected trademarks.

**1.1**

- 2021-03-02
- Admin page for Boei added. Several minor improvements.

**1.0**

- 2019-05-09
- Initial release