=== BetterDocs โ€“ Advanced AI-Driven Documentation, FAQ & Knowledge Base Tool for Elementor & Gutenberg with Encyclopedia, AI Support, Instant Answers === Contributors: wpdevteam, re_enter_rupok, asif2bd, emsohel, priyomukul, cu121, fencermonir, sapanmozammel, seakashdiu, bashar94 Donate link: https://wpdeveloper.com Tags: docs, documentation, knowledge base, faq, chatgpt ai writer Requires at least: 5.0 Tested up to: 6.8 Requires PHP: 7.0 Stable tag: 4.0.0 License: GPLv3 or later License URI: http://www.gnu.org/licenses/gpl-3.0.html A full-featured documentation plugin including AI writing assistance to create knowledge bases, docs, FAQs, wikis, and more with easy drag & drop UI. == Description == Do you want to reduce support tickets immediately? How about you creating a stunning and resourceful knowledge base for your customers with better docs & FAQs? ๐Ÿค” ๐Ÿ‘จโ€๐Ÿ’ป 82% of customers prefer to support through an online knowledge base and get annoyed creating support tickets as it's a lengthy process. So creating an informative Documentation page can help to enhance your customer experience. But how do you create a stunning **docs** page easily on WordPress site without any coding? Well, weโ€™ve got you covered. ๐Ÿ˜Ž https://youtu.be/57BioKfROlo?list=PLWHp1xKHCfxDOGyziODrJ1qYNOC8pbVYA ## ๐Ÿ“’ Create Stunning Knowledge Base To Scale Customer Support ## [BetterDocs](https://betterdocs.co/) will help you to create & organize your documentation page in a beautiful way that will make your visitors find any help article easily. It will facilitate your client to make faster decisions and get help on the spot by self-servicing instead of avoiding lengthy conversations. ## ๐Ÿ”ฅ Power Up Knowledge Base To Reduce Support Tickets ## Let the visitors instantly find the answers they are searching for without having to wait for the support team and reduce support workload. ### ๐ŸŒŸ Top Features ### - Stunning readymade template designs to create your Docs landing page, Single Doc page, & Archive page without any coding - In-built theme customization option, or use Shortcodes & Elementor widgets, or Gutenberg Blocks to design & customize the entire documentation page - Table of Contents or Sticky TOC to provide an absolute user experience - In-built advanced live search bar to help visitors get the exact docs solution - Advanced List View & Drag & Drop Grid View feature - Create & manage multiple knowledgebases for all products separately (PRO) - Manage roles for your knowledgebase users & give access accordingly - Integrated with Analytics to track and evaluate the performance - 100% Compatibility with Elementor Page Builder - WPML Certified Plugin - Gutenberg Blocks [BetterDocs Search Form](https://betterdocs.co/docs/betterdocs-search-box-gutenberg/), [BetterDocs Category Box](https://betterdocs.co/docs/betterdocs-category-grid-gutenberg/) & [BetterDocs Category Grid](https://betterdocs.co/docs/betterdocs-category-grid-gutenberg/) to easily create your Knowledgebase - Create [Advanced Search](https://betterdocs.co/docs/betterdocs-advanced-search/) & showcase [Popular Docs](https://betterdocs.co/docs/how-to-feature-popular-docs-on-knowledge-base-using-betterdocs/) with ready layouts (PRO) - FSE Compatible with 10+ Gutenberg Blocks & Patterns - Import and export CSV and XML files options to migrate essential documentation or back up your knowledge base - Generate advanced documentation instantly using Write With AI, the powerful AI auto writer feature by integrating ChatGPT - Generate Sample Data to make the knowledge base data creation process smooth - Seamless migration of knowledge base from any 3rd party solution like Help Scout - Estimated Reading Time for Single Docs - Add attachments to any single doc to provide additional content to help readers (PRO) - Related doc embedding in any single doc to provide supporting documentation for more knowledge (PRO) - Add glossaries to help readers understand the frequently used terms or technical jargon easily with tooltips. (PRO) - Showcase your glossary or documentation alphabetically so that users can find what they need easily. (PRO) - BetterDocs AI Chatbot Addon provides instant, intelligent support by enhancing documentation searchability and answering user questions seamlessly.(PRO) - BetterDocs AI Doc Summarizer allows you to generate an AI-powered summary of your documentation to give readers a quick, accurate overview of the doc content. ## ๐Ÿ™Œ STUNNING READY TEMPLATES FOR DOCS LANDING PAGE ## BetterDocs offers multiple ready templates to design your WordPress documentation site within a few minutes. Besides, you have full freedom to customize the layout with ease. ## ๐Ÿ—ฃ๏ธ TRANSLATE SINGLE DOC PAGE WITH WPML ## Translate your BetterDocs Single Docs by using WPML quite easily. https://youtu.be/db4FB2NUD-g?si=NCWRUCxdTdFUx2GW ## ๐Ÿ’ฌ CREATE FAQ INSTANTLY ## Design FAQ sections for your Knowledge base easily with the help of BetterDocs FAQ Builder. ## โœ… FULL SITE EDITOR (FSE) COMPATIBILITY ## Design your documentation, single docs, archive pages effortlessly in Gutenberg Editor with the help of BetterDocs' Gutenberg Blocks & Patterns. ## ๐Ÿ“‹ INTERACTIVE TABLE OF CONTENTS (TOC) ## BetterDocs will automatically create a well-managed [Table Of Contents(TOC)](https://wpdeveloper.com/display-toc-wordpress/) while you are writing your documentation. With an effective automated process, it will organize your documentation with its in-built functions and this stunning TOC moves with your scroll, so your visitors can always go to other pages easily. ## ๐Ÿ”Ž IN-BUILT ADVANCED SEARCH OPTION ## Assist your visitors to get the exact docs solution and reduce dependency on support with a built-in advanced live search & advanced search option(PRO) from the top. ## โš™๏ธ ADVANCED CUSTOMIZATION OPTION ## Customize documentation pages from settings or even add shortcode (PRO), page builder widgets, and more to get the full authority to make it stand out for your web visitors. ## โšก FULLY COMPATIBLE WITH GUTENBERG EDITOR [READY GUTENBERG BLOCKS] ## Make an interactive knowledge base site in Gutenberg by using fully functional ready Gutenberg blocks. ## ๐Ÿ’ฏ 100% COMPATIBILITY WITH ELEMENTOR PAGE BUILDER [FREE ELEMENTOR WIDGETS]## Design amazing single docs and docs archive page without any hassle with [Elementor Page Builder using free Elementor widgets](https://wordpress.org/plugins/elementor/) ## ๐Ÿ”ฅ SINGLE DOC TEMPLATE WITH ELEMENTOR ## Show off your creativity and create an amazing single doc template with advanced elements, and ready layouts with Elementor Theme Builder ## ๐Ÿค– WRITE DOCUMENTATION & FAQ WITH CHATGPT AI AUTO WRITER ## Use the powerful Write With AI auto writer feature like ChatGPT to quickly generate detailed documentation & FAQs in a few clicks without any hassle. ## ๐Ÿš€ DOCS ARCHIVE TEMPLATE WITH ELEMENTOR ## Design stunning Docs page and Docs Category archive template with Elementor Theme Builder. ## ๐Ÿ”„ IMPORT AND EXPORT OPTION ## Migrate your valuable content and back up your knowledge base with just a few clicks with easy import and export feature that seamlessly supports CSV and XML formats. ## โ†ช๏ธ 3RD PARTY MIGRATION SUCH AS HELP SCOUT ## Seamless migration of knowledge base from any 3rd party plugin solution like Help Scout with a single click to improve customer service capabilities. ## ๐Ÿค– INSTANT ANSWER BOT TO REDUCE SUPPORT TICKETS (PRO) ## Help your customers browse the docs and knowledge base articles right from the chat window without leaving the page and reduce the support tickets. ## ๐Ÿ“Š INSIGHTFUL ANALYTICS TO EVALUATE PERFORMANCE (PRO) ## Track and evaluate activities on your documentation page and improve customer experience. Also, analyze the site traffic to get insights into your Knowledge Base. ## ๐Ÿ†• CREATE MULTIPLE KNOWLEDGE BASE (PRO) ## Create multiple knowledge-bases for different products and provide instant support to your customers from one place ## ๐Ÿ”’ MANAGE INTERNAL KNOWLEDGE BASE (PRO) ## Restrict your knowledge base based on certain user roles and manage Internal Knowledge Base to make your documentation private ## ๐Ÿ“” DESIGN STUNNING MULTIPLE KNOWLEDGE BASES WITH ELEMENTOR (PRO) ## Design spectacular multiple knowledge bases with absolute ease by using Multiple KB widget for Elementor widget. ## ๐Ÿ”— ADD ATTACHMENT IN SINGLE DOCUMENTATION (PRO) ## Include attachments within each document to offer supplementary content and extra details, enhancing comprehension and accessibility. ## ๐Ÿ“š EMBED RELATED DOCS IN SINGLE DOCUMENTATION ## Incorporate relevant documentation into each document to promote supporting content and additional information. ## ๐Ÿ“™ GLOSSARY (PRO) ## Create glossaries for frequently used terms or technical jargon and showcase them as tooltips so readers can easily understand them. ## ๐Ÿ“– ENCYCLOPEDIA (PRO) ## Create an Encyclopedia page to display your glossary or documentation in alphabetical order and help readers easily find what they are looking for. ## ๐Ÿค– AI CHATBOT ADDON (PRO) ## BetterDocs AI Chatbot Addon allows instant, AI-powered support for your documentation, helping users quickly find answers and improve customer service more efficiently. It integrates seamlessly and enhances user satisfaction. You donโ€™t have to just take our word for it. See what one of the WordPress experts are saying: > - Sweet solution for adding a knowledge base to your website. > - Visit /docs to view the built-in page (URL is changeable in settings) > - Easy to create and manage with beautiful layouts and powerful search. > -Nathan, iThemes ๐Ÿ™Œ After reading this feature list, you can probably imagine BetterDocs is the most advanced and powerful documentation plugin in the market. Give BetterDocs Knowledge Base plugin a try. Want to unlock the advanced features? [Upgrade to our Pro version](http://betterdocs.co/#pricing) ## ๐Ÿš€ Backed By A Trusted Team ## This Documentation plugin is brought to you by the team behind [WPDeveloper](https://wpdeveloper.com/), a dedicated marketplace for WordPress, trusted by 6 Million+ happy users. ## ๐Ÿ‘จโ€๐Ÿ’ป DOCUMENTATION AND SUPPORT ## - For documentation and tutorials go to our [Documentation](https://betterdocs.co/docs/) - For video tutorials go to our [YouTube Playlist](https://www.youtube.com/playlist?list=PLWHp1xKHCfxDOGyziODrJ1qYNOC8pbVYA) - If you have any more questions, visit our support on the Pluginโ€™s [Forum](https://wordpress.org/support/plugin/betterdocs/) - For more information about features, FAQs and documentation, check out our website at [BetterDocs](https://betterdocs.co/) = Create better Docs, Knowledge Base and wiki with BetterDocs = ## ๐Ÿ’™ Loved BetterDocs? ## - Join our [Facebook Group](https://www.facebook.com/groups/wpdeveloper.net/) - Learn from our tutorials on [Youtube Channel](https://wpdeveloper.com/go/youtube-channel) - Or rate [BetterDocs](https://wordpress.org/support/plugin/betterdocs/reviews/#new-post) on WordPress ## ๐Ÿ”ฅ WHATโ€™S NEXT ## If you like this docs plugin, then consider checking out our other projects: [Essential Addons For Elementor](https://wordpress.org/plugins/essential-addons-for-elementor-lite/) โ€“ Most popular Elementor widget library with 2 Million+ active users in the WordPress repository. [NotificationX](https://wordpress.org/plugins/notificationx/) โ€“ Best Social Proof & FOMO Marketing Solution [SchedulePress](https://wordpress.org/plugins/wp-scheduled-posts/) โ€“ Complete solution for WordPress Post Scheduling to manage schedules through an editorial calendar. [EmbedPress](https://wordpress.org/plugins/embedpress/)- Embed videos, images, posts, audio, maps and upload PDF, DOC, PPT & all other types of content into your WordPress site with one-click and showcase it beautifully for the visitors. [Templately](https://wordpress.org/plugins/templately/) Ultimate Template clouds with 5000+ ready templates for Elementor & Gutenberg along with FREE cloud collaboration with your team. Visit [WPDeveloper](https://wpdeveloper.com) to learn more about how to do better in WordPress with [Help Tutorial, Tips & Tricks](https://wpdeveloper.com/blog)! == Installation == = Modern Way: = 1. Go to the WordPress Dashboard "Add New Plugin" section. 2. Search For "BetterDocs". 3. Install, then Activate it. 4. Follow the [Documentation](https://betterdocs.co/docs/) = Old Way: = 1. Upload `betterdocs` to the `/wp-content/plugins/` directory 2. Activate the plugin through the 'Plugins' menu in WordPress 3. Follow the [Documentation](https://betterdocs.co/docs/) == Frequently Asked Questions == = Does it work with any WordPress theme? = Yes, it will work with any standard WordPress theme. == Screenshots == == Changelog == = 4.0.0 - 18/06/2025 = - Added: New Feature | AI-powered Doc Summarizer - Fixed: Elementor Search Modal Layout widget | Search wasnโ€™t working in certain cases with the - Fixed: TOC scroll behavior causing errors when headings contained special characters - Few minor bug fixes and improvements = 3.9.3 - 15/06/2025 = - Few minor bug fixes and improvements = 3.9.2 - 02/06/2025 = - Few minor bug fixes and improvements = 3.9.1 - 19/05/2025 = - Added: Setting option to search either Docs or FAQs separately from the Search Modal layout. - Added: Pagination support in the Glossaries Builder. - Fixed: Glossary drag-and-drop was not functioning and caused an uncaught error in the browser console. - Few minor bug fixes and improvements = 3.9.0 - 08/05/2025 = - Added: Dashboard Overview page - Added: Pagination to the grid view on the โ€˜All Docsโ€™ screen when category count exceeds 100 - Few minor bug fixes and improvements = 3.8.15 - 22/04/2025 = - Added: Support for nested category URL slugs on both Docs Category and Single Docs pages. - Added: Option to hide the "Explore More" button for categories based on the number of docs. - Added: Classic UI Button in the FAQ Builder. - Fixed: Export/Import issues for single categories. - Fixed: Background color option not applying on Archive Doc List and BetterDocs Sidebar blocks. - Fixed: Table of Contents not functioning under specific conditions. - Fixed: Highlight issue in Table of Contents on Single Docs pages. - Fixed: Deprecated CSS classes removed from Elementor widgets. - Few minor bug fixes and improvements. = 3.8.14 - 10/04/2025 = - Fixed: Disabled JS and CSS on pages where BetterDocs is not used - Fixed: Heading Block custom colors not working on docs - Few minor bug fixes and improvements = 3.8.13 - 17/03/2025 = - Few minor bug fixes and improvements = 3.8.12 - 24/02/2025 = - Fixed: FAQ Builder was not visible to the admin. - Few minor bug fixes and improvements = 3.8.11 - 12/02/2025 = - Added: Author template to display docs authored by specific users. - Added: Docs order option for the Sidebar Elementor widget. - Fixed: Multiple Customizer controls not working for Rustic, Essence, and Sleek layouts. - Fixed: Reaction icon missing in the Essence layout. - Few minor bug fixes and improvements = 3.8.10 - 03/02/2025 = - Fixed: Initial search response failed for modal layout - Few minor bug fixes and improvements = 3.8.9 - 21/01/2025 = - Added: New FAQ Retro Layout - Added: Dropdown option to display all Admin Panel FAQs by page number - Added: Option to remove โ€œHomeโ€ from breadcrumbs from Settings - Added: Option to enable default expanded FAQ group - Added: Option to change Feedback Form labels - Fixed: Search Fetch URl Related Issue - Few minor bug fixes and improvements = 3.8.8 - 14/01/2025 = - Few Minor Bug Fixes & Improvements = 3.8.7 - 19/12/2024 = - Fixed: Glossaries import not importing descriptions - Few minor bug fixes and improvements = 3.8.6 - 17/12/2024 = - Fixed: Fatal error related to Elementor 3.26 - Few minor bug fixes and improvements = 3.8.5 - 15/12/2024 = - Fixed: Nested sub-category doesnโ€™t show if the parent category doesnโ€™t have any docs assigned - Few minor bug fixes and improvements = 3.8.4 - 09/12/2024 = - Improved: Security Improvement with Input Sanitization - Fixed: Errors reported by Plugin Check (PCP) - Few minor bug fixes and improvements = 3.8.3 - 05/12/2024 = - Fixed: Translation loading for the 'betterdocs' domain being triggered too early - Few minor bug fixes and improvements = 3.8.2 - 20/11/2024 = - Added: Elementor widget to display tags. - Fixed: Multiple categories assigned Docs were not displaying correctly when the order was changed. - Fixed: Conflict with the Essential Blocks โ€œAccordion blockโ€. - Few minor bug fixes and improvements = 3.8.1 - 14/11/2024 = - Few minor bug fixes and improvements = 3.8.0 - 14/11/2024 = - Added: Sleek Layout for the Category Box block - Added: Abstract Layout for the FAQ block - Added: Modal Layout for the Search block - Added: New Layout for the Sidebar block - Added: New Layout for the Breadcrumb block - Added: Archive Header block - Added: New Layout for the Archive Docs block - Added: Reading Time block - Added: Docs Tag block - Added: New Layout for the Print block - Added: New Layout for the Reactions block - Added: New Layout for the Social Share block - Added: Docs Page Sleek Layout pattern - Added: Doc Category Sleek Layout pattern - Added: Single Docs Essence Layout pattern - Added: Single Docs Rustic Layout pattern - Added: Docs category order option for the Instant Answer 'Home' section - Added: Controller for customizing Sub Categories & Last Updated text - Added: Search option for Glossaries and FAQ builder - Added: Pagination for docs on the Category Archive page - Added: Custom Icon option for Reactions - Fixed: Conflict with YoastSEO - Fixed: Doc title not showing in the print option when using an FSE theme - Fixed: Popular docs widget displaying draft/private docs in the list - Fixed: Import/Export not working properly when exporting FAQ - Few minor bug fixes and improvements = 3.7.3 - 22/10/2024 = - Fixed: Conflict between the 'moment' JS library and other plugins when using the Category Grid Block - Few minor bug fixes and improvements = 3.7.2 - 14/10/2024 = - Fixed: Throwing errors during migration - Few minor bug fixes and improvements = 3.7.1 - 10/10/2024 = - Added: Hamburger navigation for Sidebar and Table of Contents on mobile and tablet devices. - Added: Option to enable/disable the Author Box for single docs in the Customizer. - Fixed: CSS conflict with ordered/unordered lists in single docs content. - Fixed: Docs not displaying in the admin dashboard when a large number of users are present. - Fixed: Archive List block appearing blank in the FSE doc-category template. - Fixed: Privacy protection malfunction in the admin dashboardโ€™s Docs quick edit. - Fixed: "Docs Sidebar" widget in Elementor single docs templates not working in certain cases. - Fixed: Layout changes made in the BetterDocs UI not displaying assigned docs properly. - Fixed: "Explore More" button hover effect not working in the Category Grid block. - Added: Notice for block-based themes regarding issues with the customizer not working. - Few minor bug fixes and improvements = 3.7.0 - 01/10/2024 = - Added: New Doc Layout | Sleek Layout - Added 2 New Single Docs Layout | Essence & Rustic Layout - Added: New Category Archive Layout | Sleek Layout - Added: New Search Layout | Modal - Added: New FAQ Layout | Abstract Layout - Added: New Elementor Widget | Doc Category Archive Header - Added: New Layout options inside Elementor - Few minor bug fixes and improvements = 3.6.6 - 12/09/2024 = - Updated: OpenAI GPT model for 'Write with AI'. - Added: FAQ and Glossaries in Import/Export. - Added: BetterDocs Order option for the Docs Order in the BetterDocs Category Grid block. - Fixed: Related Docs Elementor widget | heading not changing. - Few minor bug fixes and improvements = 3.6.5 - 13/08/2024 = - Fixed: "Write with AI" button missing in the Docs editor - Fixed: Labels on TOC and Single Docs email feedback forms are not translatable - Fixed: Broken styles in the Single Docs print view - Fixed: Creating a new FAQ group does not refetch newly created data in the FAQ Dashboard - Few minor bug fixes and improvements = 3.6.4 - 25/07/2024 = - Fixed: Throwing Error message related to Single Docs feedback - Fixed: "failed to open stream: No such file or directory" error - Few minor bug fixes and improvements = 3.6.3 - 16/07/2024 = - Fixed: Unequal height issue in 'Grid' layout mode for BetterDocs Category Grid Elementor widget. - Few minor bug fixes and improvements = 3.6.2 - 09/07/2024 = - Improved: Added active and active hover color options for the Elementor widget "Docs Breadcrumb". - Improved: BetterDocs Admin Dashboard scripts loading only on BetterDocs admin pages - Few minor bug fixes and improvements = 3.6.1 - 08/07/2024 = - Few minor bug fixes and improvements = 3.6.0 - 08/07/2024 = - Revamped: Dashboard UI/UX for Drag & Drop Builder and Advanced List View - Few minor bug fixes and improvements = 3.5.9 - 01/07/2024 = - Fixed: Customizations for the docs page from FSE were not working - Fixed: Changing the "Encyclopedia Root Slug" not updating the path for single Encyclopedia items - Fixed: Single Doc Elementor template was loading customizer CSS - Fixed: HelpScout migration not completing - Few minor bug fixes and improvements = 3.5.8 - 11/06/2024 = - Fixed: Edited Sample CSV file returning an error - Fixed: Drag and drop sorting not working for Docs - Fixed: Category Grid block's masonry layout showing an error in the editor - Few minor bug fixes and improvements = 3.5.7 - 27/05/2024 = - Added: Option to change the feedback icon for the Elementor widget. - Added: Docs list icon change option. - Fixed: Category hierarchy malfunctioning during import/export. - Few minor bug fixes and improvements = 3.5.6 - 13/05/2024 = - Improvement: Added an option to select the number of sub-categories to display in the Gutenberg Category Grid block. - Improvement: Enhanced customizable estimated reading time feature. - Improvement: HelpScout migration in the Background Process. - Improvement: Implemented template overrides from the theme. - Improvement: Improved performance by reducing additional JS files. - Improvement: Removed server-side object caching when creating new docs. - Fixed: Resolved an issue where including or excluding FAQ groups resulted in an error. - Fixed: Corrected the word count display issue for Persian language in docs. - Fixed: Resolved the issue where the Sidebar Elementor Widget was not displaying in translations. - Fixed: Addressed the problem where deleting a document did not delete its analytical data. - Fixed: Removed the Ascending/Descending order option for BetterDocs Order. - Few minor bug fixes and improvements = 3.5.2 - 18/04/2024 = - Added: Customizer options for Single Docs reaction sections. - Added: P tag select option in customizer where there are options to change HTML tags. - Improvement: Elementor Search Form styling options. - Fixed: BetterDocs is conflicting with the Searchanise plugin. - Fixed: Estimated reading time for Single Docs is not working with the Persian language. - Fixed: TOC URL not showing properly for the Persian language. - Few minor bug fixes and improvements [See changelog for all versions](https://betterdocs.co/changelog/). == Upgrade Notice == = 2.5.6 = Attention! Please Backup your site before updating. The latest version of **BetterDocs v2.5** includes massive changes across different areas of the plugin with revamped code structure for optimized performance. We would highly recommend you to [backup your entire site](https://wpdeveloper.com/backup-wordpress-site/) before updating the plugin & test it on your staging website. [Contact our Support](https://wpdeveloper.com/support/) if you encounter any kind of errors or if you need any kind of assistance.