msgid "" msgstr "" "Project-Id-Version: Awesome Support Core\n" "POT-Creation-Date: \n" "PO-Revision-Date: \n" "Last-Translator: \n" "Language-Team: \n" "Language: eu\n" "MIME-Version: 1.0\n" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: 8bit\n" "Plural-Forms: nplurals=2; plural=(n != 1);\n" "X-Generator: Poedit 3.8\n" #: awesome-support.php:230 awesome-support.php:241 #: includes/admin/functions-notices.php:131 #: includes/class-remote-notification-client.php:128 #: includes/class-remote-notification-client.php:139 msgid "Cheatin’ huh?" msgstr "" #: includes/admin/class-admin-help.php:151 #: includes/admin/settings/settings-products-management.php:39 msgid "Multiple Products" msgstr "" #: includes/admin/class-admin-help.php:152 msgid "

Multiple Products

The plugin can handle single product and multiple products support. If you do need to provide support for multiple products it is very important that you do NOT use a custom field or taxonomy and use the «Multiple Products» option instead.

The reason why it is so important is that many addons for Awesome Support are using the built-in products management system to work properly.

" msgstr "" #: includes/admin/class-admin-help.php:65 #: includes/admin/settings/settings-general.php:24 msgid "Default Assignee" msgstr "" #: includes/admin/class-admin-help.php:68 msgid "

Default Assignee

Even though the plugin will try to assign new tickets to the less busy agent, we need to know who to assign to in case we can't find a perfect fit for the new tickets.

" msgstr "" #: includes/admin/class-admin-help.php:94 #: includes/admin/settings/settings-registration.php:25 msgid "Allow Registrations" msgstr "" #: includes/admin/class-admin-help.php:95 msgid "

Allow Registrations

You WordPress site can be set to accept new registrations or not. By default, it doesn't. However, with closed registrations, this plugin becomes useless. This is why we added a separate setting to allow registrations. Users registering through Awesome Support will be given a specific role (Support User) with very limited privileges.

If you allow registrations through the plugin but not through WordPress, users will only be able to register through our registration form.

" msgstr "" #: includes/admin/class-admin-help.php:115 #: includes/admin/class-admin-help.php:187 #: includes/admin/tinymce/langs/wpas_editor_langs.php:16 #: includes/custom-fields/functions-custom-fields.php:349 msgid "Tag" msgstr "" #: includes/admin/class-admin-help.php:115 #: includes/admin/class-admin-help.php:187 #: includes/admin/tinymce/langs/wpas_editor_langs.php:17 #: themes/default/submission-pre-440.php:67 themes/default/submission.php:74 msgid "Description" msgstr "" #: includes/admin/class-admin-help.php:108 msgid "General Settings" msgstr "" #: includes/admin/class-admin-help.php:128 #: includes/admin/class-admin-help.php:205 msgid "Email Template Tags" msgstr "" #: includes/admin/class-admin-help.php:206 msgid "

When setting up your e-mails templates, you can use a certain number of template tags allowing you to dynamically add ticket-related information at the moment the e-mail is sent. Here is the list of available tags:

%s" msgstr "" #: includes/admin/class-admin-help.php:228 msgid "Custom Login Page" msgstr "" #: includes/admin/class-admin-help.php:137 msgid "

Multiple Products

This can be a dangerous setting. It is here to allow advanced users to create their own login / registration page. If you don't like our login form, you can replace it by your own.

To do so, create a new page containing the form (either with the use of a shortcode or a page template), then set this newly created page as the \"Custom Login / Registration Page\" in the setting below.

Beware, setting a wrong page as the custom login page can either show a blank page or create an infinite loop.

" msgstr "" #: includes/admin/metaboxes/stakeholders.php:82 #: includes/functions-post.php:1310 msgid "Support Staff" msgstr "" #: includes/admin/class-admin-tickets-list.php:272 msgid "Activity" msgstr "" #: includes/admin/class-admin-tickets-list.php:605 #: includes/admin/class-admin-tickets-list.php:1157 msgid "Awaiting Support Reply" msgstr "" #: includes/admin/class-admin-tickets-list.php:611 #: includes/admin/class-admin-tickets-list.php:1158 msgid "Old" msgstr "" #: includes/admin/class-admin-gas.php:90 includes/admin/functions-misc.php:28 msgid "Settings" msgstr "" #: includes/admin/class-admin-gas.php:91 msgid "Awesome Support Settings" msgstr "" #: includes/admin/class-admin-user.php:71 msgid "Awesome Support Preferences" msgstr "" #: includes/admin/class-admin-user.php:175 #: includes/admin/settings/settings-advanced.php:42 #: includes/admin/settings/settings-advanced.php:153 #: includes/admin/settings/settings-advanced.php:214 #: includes/admin/settings/settings-privacy.php:171 #: includes/admin/views/system-status.php:137 #: includes/admin/views/system-tools.php:235 msgid "Default" msgstr "" #: includes/admin/class-admin-user.php:176 msgid "Stay on screen" msgstr "" #: includes/admin/class-admin-user.php:177 #: includes/admin/metaboxes/replies-form.php:123 msgid "Back to list" msgstr "" #: includes/admin/class-admin-user.php:178 msgid "Always ask" msgstr "" #: includes/admin/class-admin-user.php:180 msgid "Where do you want to go after replying to a ticket?" msgstr "" #: includes/admin/class-admin-user.php:206 msgid "Can Be Assigned" msgstr "" #: includes/admin/class-admin-user.php:209 #: includes/admin/class-admin-user.php:236 #: includes/admin/views/system-status.php:31 #: includes/admin/views/system-status.php:39 #: includes/admin/views/system-status.php:183 #: includes/admin/views/system-status.php:315 #: includes/admin/views/system-status.php:316 #: includes/admin/views/system-status.php:317 #: includes/admin/views/system-status.php:318 #: includes/admin/views/system-status.php:422 msgid "Yes" msgstr "" #: includes/admin/class-admin-user.php:210 msgid "Can the system assign new tickets to this user?" msgstr "" #: includes/admin/class-admin-user.php:384 msgid "Auto-Assign" msgstr "" #: includes/scripts.php:186 msgid "Are you sure you want to delete this reply?" msgstr "" #: includes/scripts.php:187 msgid "No instance of TinyMCE found. Please use wp_editor on this page at least once: http://codex.wordpress.org/Function_Reference/wp_editor" msgstr "" #: includes/scripts.php:188 msgid "You can't submit an empty reply" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:327 #: includes/admin/gutenberg/blocks/my-tickets/my-tickets-block.js:26 #: includes/install.php:252 includes/install.php:253 #: themes/default/partials/ticket-navigation.php:2 msgid "My Tickets" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:283 #: includes/admin/gutenberg/blocks/submit-ticket/submit-ticket-block.js:26 #: includes/install.php:272 includes/install.php:273 msgid "Submit Ticket" msgstr "" #: includes/admin/functions-list-table.php:149 #: includes/admin/metaboxes/details.php:95 msgid "Close" msgstr "" #: includes/admin/class-admin-tickets-list.php:1116 #: includes/admin/functions-list-table.php:151 #: includes/admin/metaboxes/details.php:93 #: includes/admin/metaboxes/user-profile.php:105 #: includes/admin/views/system-status.php:129 #: includes/functions-general.php:387 includes/functions-templating.php:1019 msgid "Open" msgstr "" #: includes/admin/functions-misc.php:66 msgid "The ticket #%s has been (re)opened." msgstr "" #: includes/admin/functions-misc.php:74 msgid "The ticket #%s has been closed." msgstr "" #: includes/install.php:335 msgid "Will you be supporting multiple products on this support site? You can activate multi-products support now. (This setting can be modified later)" msgstr "" #: includes/install.php:339 msgid "Single Product" msgstr "" #: includes/admin/functions-post.php:92 includes/functions-post.php:1428 msgid "Ticket state changed to %s" msgstr "" #: includes/admin/functions-menu.php:24 msgid "Debugging Tools" msgstr "" #: includes/admin/functions-menu.php:24 msgid "Tools" msgstr "" #: includes/admin/functions-menu.php:25 msgid "Awesome Support Addons" msgstr "" #: includes/admin/functions-menu.php:25 msgid "Addons" msgstr "" #: includes/admin/functions-menu.php:30 msgid "About Awesome Support" msgstr "" #: includes/admin/functions-menu.php:30 msgid "About" msgstr "" #: includes/admin/metaboxes/ticket-main-tabs.php:27 msgid "Ticket" msgstr "" #: includes/admin/functions-metaboxes.php:47 msgid "Ticket Replies" msgstr "" #: includes/admin/class-admin.php:896 msgid "Details" msgstr "" #: includes/admin/class-admin.php:899 msgid "Stakeholders" msgstr "" #: includes/admin/metaboxes/custom-fields.php:19 #: includes/admin/metaboxes/ticket-main-tabs.php:30 #: includes/admin/settings/settings-fields.php:148 msgid "Custom Fields" msgstr "" #: includes/admin/class-admin.php:938 msgid "An error occurred while registering this metabox. Please contact the support." msgstr "" #: includes/admin/class-admin.php:944 msgid "An error occured while loading this metabox. Please contact the support." msgstr "" #: includes/admin/metaboxes/details.php:47 msgid "Ticket status:" msgstr "" #: includes/admin/metaboxes/details.php:55 msgid "Opened:" msgstr "" #: includes/admin/metaboxes/details.php:61 #: includes/admin/metaboxes/replies-history.php:33 #: includes/admin/metaboxes/replies-published.php:47 #: themes/default/details.php:55 themes/default/partials/ticket-origin.php:55 msgid "%s ago" msgstr "" #: includes/admin/metaboxes/details.php:57 msgid "Current state:" msgstr "" #: includes/admin/metaboxes/details.php:91 msgid "Re-open" msgstr "" #: includes/admin/metaboxes/details.php:106 msgid "Updating" msgstr "" #: includes/admin/metaboxes/details.php:107 msgid "Update Ticket" msgstr "" #: includes/admin/metaboxes/details.php:110 msgid "Creating" msgstr "" #: includes/admin/metaboxes/details.php:111 msgid "Open Ticket" msgstr "" #: includes/admin/metaboxes/replies-form.php:27 #: includes/admin/metaboxes/replies-form.php:110 #: includes/admin/metaboxes/replies-form.php:117 #: includes/admin/metaboxes/replies-form.php:128 #: includes/functions-templating.php:475 msgid "Reply" msgstr "" #: includes/admin/metaboxes/replies-form.php:122 msgid "After Replying" msgstr "" #: includes/admin/metaboxes/replies-form.php:124 msgid "Stay on ticket screen" msgstr "" #: includes/admin/metaboxes/replies-form.php:135 msgid "Reply & Close" msgstr "" #: includes/admin/metaboxes/replies-published.php:40 msgid "Unread" msgstr "" #: includes/admin/metaboxes/replies-trashed.php:16 msgid "This reply has been deleted by %s %s ago." msgstr "" #: includes/admin/metaboxes/replies.php:20 msgid "Create Ticket" msgstr "" #: includes/admin/metaboxes/replies.php:21 msgid "Please save this ticket to reveal all options." msgstr "" #: includes/admin/metaboxes/replies.php:63 #: includes/admin/views/print-ticket.php:83 msgid "Anonymous" msgstr "" #: includes/admin/metaboxes/replies.php:126 msgid "Save changes" msgstr "" #: includes/admin/metaboxes/message.php:60 #: includes/admin/metaboxes/replies.php:127 includes/scripts.php:201 msgid "Cancel" msgstr "" #: includes/admin/metaboxes/replies.php:163 msgid "Sorry, you don't have sufficient permissions to reply to tickets." msgstr "" #: includes/admin/metaboxes/replies.php:171 msgid "Ticket is closed" msgstr "" #: includes/admin/metaboxes/replies.php:172 msgid "This ticket has been closed. If you want to write a new reply to this ticket, you need to re-open it first." msgstr "" #: includes/admin/metaboxes/stakeholders.php:31 msgid "User was deleted" msgstr "" #: includes/admin/metaboxes/stakeholders.php:59 msgid "Ticket Creator" msgstr "" #: includes/admin/metaboxes/stakeholders.php:78 msgid "This ticket has been raised by the user hereinabove." msgstr "" #: includes/admin/metaboxes/stakeholders.php:99 msgid "The above agent is currently responsible for this ticket." msgstr "" #: includes/admin/metaboxes/stakeholders.php:103 msgid "CCs" msgstr "" #: includes/admin/metaboxes/stakeholders.php:105 msgid "If you want to send a copy of the e-mails to another person, add the address(es) separated by a comma." msgstr "" #: includes/admin/settings/functions-settings.php:13 msgid "None" msgstr "" #: includes/admin/settings/settings-advanced.php:13 msgid "Advanced" msgstr "" #: includes/admin/settings/settings-advanced.php:16 msgid "Custom Login / Registration Page" msgstr "" #: includes/admin/settings/settings-advanced.php:19 msgid "Only use this option if you know how to create your own registration page, otherwise you might create an infinite redirect. If you need help on creating a registration page you should start by reading this guide." msgstr "" #: includes/admin/settings/settings-advanced.php:24 msgid "Admins See All" msgstr "" #: includes/admin/settings/settings-advanced.php:27 msgid "Administrators can see all tickets in the tickets list. If unchecked admins will only see tickets assigned to them." msgstr "" #: includes/admin/settings/settings-advanced.php:31 msgid "Agent See All" msgstr "" #: includes/admin/settings/settings-advanced.php:34 msgid "Agents can see all tickets in the tickets list. If unchecked agents will only see tickets assigned to them." msgstr "" #: includes/admin/settings/settings-advanced.php:225 msgid "Danger Zone" msgstr "" #: includes/admin/settings/settings-advanced.php:229 msgid "Delete Data" msgstr "" #: includes/admin/settings/settings-advanced.php:233 msgid "Delete ALL plugin data on uninstall? This cannot be undone." msgstr "" #: includes/admin/settings/settings-general.php:17 msgid "General" msgstr "" #: includes/admin/settings/settings-products-management.php:42 msgid "If you need to provide support for multiple products, please enable this option. You will then be able to add your products." msgstr "" #: includes/admin/settings/settings-general.php:27 msgid "Who to assign tickets to in the case that auto-assignment wouldn't work. This does NOT mean that all tickets will be assigned to this user. This is a fallback option. To enable/disable auto assignment for an agent, please do so in the user profile settings." msgstr "" #: includes/admin/settings/settings-registration.php:28 msgid "Allow users to register on the support page. This setting can be enabled even though the WordPress setting is disabled. Currently, registrations are %s by WordPress." msgstr "" #: includes/admin/settings/settings-registration.php:31 msgid "Allow registrations" msgstr "" #: includes/admin/settings/settings-registration.php:32 msgid "Disallow registrations" msgstr "" #: includes/admin/settings/settings-registration.php:33 msgid "Disallow registrations without notice (just show the login form)" msgstr "" #: includes/admin/settings/settings-general.php:39 msgid "Replies Order" msgstr "" #: includes/admin/settings/settings-general.php:42 msgid "In which order should the replies be displayed (for both client and admin side)?" msgstr "" #: includes/admin/settings/settings-general.php:43 msgid "Old to New" msgstr "" #: includes/admin/settings/settings-general.php:43 msgid "New to Old" msgstr "" #: includes/admin/settings/settings-general.php:47 msgid "Replies Per Page" msgstr "" #: includes/admin/settings/settings-general.php:51 msgid "How many replies should be displayed per page on a ticket details screen?" msgstr "" #: includes/admin/settings/settings-general.php:66 msgid "Hide Closed" msgstr "" #: includes/admin/settings/settings-general.php:65 msgid "Only show open tickets when clicking the \"All Tickets\" link." msgstr "" #: includes/admin/settings/settings-general.php:61 msgid "Show Count" msgstr "" #: includes/admin/settings/settings-general.php:64 msgid "Display the number of open tickets in the admin menu." msgstr "" #: includes/admin/settings/settings-general.php:68 msgid "Old Tickets" msgstr "" #: includes/admin/settings/settings-general.php:72 msgid "After how many days should a ticket be considered «old»?" msgstr "" #: includes/admin/settings/settings-general.php:142 msgid "Plugin Pages" msgstr "" #: includes/admin/settings/settings-general.php:147 msgid "Ticket Submission" msgstr "" #: includes/admin/settings/settings-general.php:151 msgid "The page used for ticket submission. This page should contain the shortcode %s" msgstr "" #: includes/admin/settings/settings-general.php:156 msgid "Tickets List" msgstr "" #: includes/admin/settings/settings-general.php:160 msgid "The page that will list all tickets for a client. This page should contain the shortcode %s" msgstr "" #: includes/admin/settings/settings-registration.php:222 msgid "Terms & Conditions" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:82 #: includes/admin/settings/settings-moderated-registration.php:109 #: includes/admin/settings/settings-moderated-registration.php:138 #: includes/admin/settings/settings-moderated-registration.php:167 #: includes/admin/settings/settings-notifications.php:98 #: includes/admin/settings/settings-notifications.php:123 #: includes/admin/settings/settings-notifications.php:148 #: includes/admin/settings/settings-notifications.php:173 #: includes/admin/settings/settings-notifications.php:204 #: includes/admin/settings/settings-notifications.php:229 #: includes/admin/settings/settings-registration.php:226 msgid "Content" msgstr "" #: includes/admin/settings/settings-registration.php:230 msgid "Terms & conditions are not mandatory. If you add terms, a mandatory checkbox will be added in the registration form. Users won't be able to register if they don't accept your terms" msgstr "" #: includes/admin/settings/settings-general.php:171 msgid "Credit" msgstr "" #: includes/admin/settings/settings-general.php:175 msgid "Show Credit" msgstr "" #: includes/admin/settings/settings-general.php:178 msgid "Do you like this plugin? Please help us spread the word by displaying a credit link at the bottom of your ticket submission page." msgstr "" #: includes/admin/settings/settings-licenses.php:32 msgid "Licenses" msgstr "" #: includes/admin/settings/settings-notifications.php:14 msgid "E-Mails" msgstr "" #: includes/admin/settings/settings-notifications.php:18 msgid "For more information about the template tags that can be used in e-mail templates please click the «Help» button in the top right hand corner of this screen." msgstr "" #: includes/admin/settings/settings-notifications.php:61 msgid "Sender Name" msgstr "" #: includes/admin/settings/settings-notifications.php:67 msgid "Sender E-Mail" msgstr "" #: includes/admin/settings/settings-notifications.php:73 msgid "Reply-To E-Mail" msgstr "" #: includes/admin/settings/settings-notifications.php:80 msgid "Submission Confirmation" msgstr "" #: includes/admin/class-admin-user.php:148 #: includes/admin/settings/settings-moderated-registration.php:67 #: includes/admin/settings/settings-moderated-registration.php:94 #: includes/admin/settings/settings-moderated-registration.php:123 #: includes/admin/settings/settings-moderated-registration.php:152 #: includes/admin/settings/settings-notifications.php:85 #: includes/admin/settings/settings-notifications.php:110 #: includes/admin/settings/settings-notifications.php:135 #: includes/admin/settings/settings-notifications.php:160 #: includes/admin/settings/settings-notifications.php:191 #: includes/admin/settings/settings-notifications.php:216 #: includes/file-uploader/settings-file-upload.php:50 msgid "Enable" msgstr "" #: includes/admin/settings/settings-notifications.php:89 #: includes/admin/settings/settings-notifications.php:114 #: includes/admin/settings/settings-notifications.php:139 #: includes/admin/settings/settings-notifications.php:164 #: includes/admin/settings/settings-notifications.php:195 #: includes/admin/settings/settings-notifications.php:220 msgid "Do you want to activate this e-mail template?" msgstr "" #: includes/admin/class-admin-tickets-list.php:991 #: includes/admin/settings/settings-moderated-registration.php:75 #: includes/admin/settings/settings-moderated-registration.php:102 #: includes/admin/settings/settings-moderated-registration.php:131 #: includes/admin/settings/settings-moderated-registration.php:160 #: includes/admin/settings/settings-notifications.php:92 #: includes/admin/settings/settings-notifications.php:117 #: includes/admin/settings/settings-notifications.php:142 #: includes/admin/settings/settings-notifications.php:167 #: includes/admin/settings/settings-notifications.php:198 #: includes/admin/settings/settings-notifications.php:223 #: includes/admin/settings/settings-privacy.php:85 #: includes/gdpr-integration/tab-content/gdpr-delete-existing-data.php:32 #: themes/default/submission-pre-440.php:38 themes/default/submission.php:54 msgid "Subject" msgstr "" #: includes/admin/settings/settings-notifications.php:95 msgid "Request received: {ticket_title}" msgstr "" #: includes/admin/settings/settings-notifications.php:105 msgid "New Assignment" msgstr "" #: includes/admin/settings/settings-notifications.php:120 msgid "Ticket #{ticket_id} assigned" msgstr "" #: includes/admin/settings/settings-notifications.php:130 msgid "New Reply from Agent" msgstr "" #: includes/admin/settings/settings-notifications.php:145 msgid "New reply to: {ticket_title}" msgstr "" #: includes/admin/settings/settings-notifications.php:155 msgid "New Reply from Client" msgstr "" #: includes/admin/settings/settings-notifications.php:170 msgid "Ticket #{ticket_id}" msgstr "" #: includes/admin/settings/settings-notifications.php:180 msgid "Ticket Will Be Closed" msgstr "" #: includes/admin/settings/settings-notifications.php:164 msgid "Ticket Closed" msgstr "" #: includes/admin/settings/settings-notifications.php:201 #: includes/admin/settings/settings-notifications.php:226 msgid "Request closed: {ticket_title}" msgstr "" #: includes/admin/settings/settings-style.php:13 msgid "Style" msgstr "" #: includes/admin/settings/settings-style.php:16 msgid "Theme" msgstr "" #: includes/admin/settings/settings-style.php:19 msgid "Which theme to use for the front-end." msgstr "" #: includes/admin/settings/settings-style.php:24 msgid "Theme Stylesheet" msgstr "" #: includes/admin/settings/settings-style.php:27 msgid "Load the theme stylesheet. Don't uncheck if you don't know what this means" msgstr "" #: includes/admin/settings/settings-style.php:31 msgid "Use editor in front-end" msgstr "" #: includes/admin/settings/settings-style.php:34 msgid "Show a editor editor for the ticket description when user submits a ticket." msgstr "" #: includes/admin/settings/settings-style.php:38 msgid "Colors" msgstr "" #: includes/admin/settings/settings-style.php:42 msgid "Open Status" msgstr "" #: includes/admin/settings/settings-style.php:48 msgid "Closed Status" msgstr "" #: includes/admin/settings/settings-style.php:54 msgid "Old Status" msgstr "" #: includes/admin/settings/settings-style.php:60 msgid "Awaiting Reply" msgstr "" #: includes/admin/views/status.php:4 msgid "System Status" msgstr "" #: includes/admin/views/status.php:5 msgid "Cleanup" msgstr "" #: includes/admin/views/system-tools.php:35 msgid "Tickets metas were cleared" msgstr "" #: includes/admin/views/system-tools.php:39 msgid "Agents metas were cleared" msgstr "" #: includes/admin/views/system-tools.php:43 msgid "All custom taxonomies terms were cleared" msgstr "" #: includes/admin/views/system-tools.php:47 msgid "All products have been re-synchronized" msgstr "" #: includes/admin/views/system-tools.php:51 msgid "All products have been deleted" msgstr "" #: includes/admin/views/system-tools.php:117 msgid "These tool are intended for advanced users or for use on the support staff request. Be aware that some of these tools can definitively erase data." msgstr "" #: includes/admin/views/system-tools.php:127 msgid "Tickets Metas" msgstr "" #: includes/admin/views/system-logs.php:369 #: includes/admin/views/system-tools.php:129 #: includes/admin/views/system-tools.php:136 #: includes/admin/views/system-tools.php:143 #: includes/admin/views/system-tools.php:150 msgid "Clear" msgstr "" #: includes/admin/views/system-tools.php:130 msgid "Clear all transients for all tickets." msgstr "" #: includes/admin/views/system-tools.php:134 msgid "Agents Metas" msgstr "" #: includes/admin/views/system-tools.php:137 msgid "Clear all agents metas." msgstr "" #: includes/admin/views/system-tools.php:141 msgid "Custom Taxonomies" msgstr "" #: includes/admin/views/system-tools.php:144 msgid "Clear all terms from all custom taxonomies." msgstr "" #: includes/class-member-agent.php:55 msgid "The user with ID %d does not exist" msgstr "" #: includes/class-member-agent.php:59 msgid "The user exists but is not a support agent" msgstr "" #: includes/functions-post.php:169 msgid "The authenticity of your submission could not be validated. If this ticket is legitimate please try submitting again." msgstr "" #: includes/functions-post.php:190 msgid "The ticket couldn't be submitted for an unknown reason." msgstr "" #: includes/functions-post.php:674 msgid "Something went wrong. We couldn't identify your ticket. Please try again." msgstr "" #: includes/functions-post.php:699 msgid "The ticket was successfully closed" msgstr "" #: includes/functions-post.php:708 msgid "Your reply could not be submitted for an unknown reason." msgstr "" #: includes/functions-post.php:714 msgid "Thanks for your reply. The ticket is now closed." msgstr "" #: includes/functions-post.php:716 msgid "Your reply has been submitted. Your agent will reply ASAP." msgstr "" #: includes/functions-post.php:1582 msgid "You are not allowed to re-open this ticket" msgstr "" #: includes/functions-post.php:1590 msgid "The ticket has been successfully re-opened." msgstr "" #: includes/install.php:158 msgid "Support Supervisor" msgstr "" #: includes/install.php:159 msgid "Support Manager" msgstr "" #: includes/install.php:160 msgid "Support Agent" msgstr "" #: includes/install.php:161 msgid "Support User" msgstr "" #: includes/scripts.php:402 msgid "The following file(s) are too big to be uploaded:" msgstr "" #: includes/scripts.php:403 msgid "The maximum file size allowed for one file is %d MB" msgstr "" #: includes/functions-templating.php:1295 msgid "I accept the %sterms and conditions%s" msgstr "" #: includes/functions-admin-bar.php:60 msgid "Open tickets assigned to you" msgstr "" #: includes/functions-user.php:1209 msgid "Did you mean %s" msgstr "" #: includes/class-email-notifications.php:67 msgid "The post ID provided does not match any of the plugin post types" msgstr "" #: includes/class-email-notifications.php:310 msgid "Converts into ticket ID" msgstr "" #: includes/class-email-notifications.php:314 #: includes/class-user-email-notification.php:275 msgid "Converts into website name" msgstr "" #: includes/class-email-notifications.php:295 msgid "Converts into agent name" msgstr "" #: includes/class-email-notifications.php:330 msgid "Converts into agent e-mail address" msgstr "" #: includes/class-email-notifications.php:303 msgid "Converts into client name" msgstr "" #: includes/class-email-notifications.php:346 msgid "Converts into client e-mail address" msgstr "" #: includes/class-email-notifications.php:366 msgid "Converts into current ticket title" msgstr "" #: includes/class-email-notifications.php:310 msgid "Displays a link to public ticket" msgstr "" #: includes/class-email-notifications.php:314 msgid "Displays the URL only (not a link link) to public ticket" msgstr "" #: includes/class-email-notifications.php:378 msgid "Displays a link to ticket details in admin (for agents)" msgstr "" #: includes/class-email-notifications.php:382 msgid "Displays the URL only (not a link link) to ticket details in admin (for agents)" msgstr "" #: includes/class-email-notifications.php:386 #: includes/class-user-email-notification.php:279 msgid "Converts into current date" msgstr "" #: includes/class-email-notifications.php:390 #: includes/class-user-email-notification.php:283 msgid "Converts into WordPress admin e-mail (currently: %s)" msgstr "" #: includes/class-email-notifications.php:394 msgid "Converts into ticket content or reply content" msgstr "" #: includes/class-email-notifications.php:704 #: includes/class-user-email-notification.php:497 msgid "The requested notification does not exist" msgstr "" #: includes/class-email-notifications.php:708 #: includes/class-user-email-notification.php:501 msgid "The requested notification is disabled" msgstr "" #: includes/class-gist.php:109 msgid "View the code on Gist." msgstr "" #: includes/class-mailgun-email-check.php:45 msgid "E-Mail Checking" msgstr "" #: includes/class-mailgun-email-check.php:51 msgid "You can enable e-mail checking on the registration page. When enabled, the plugin will make sure the e-mail address used is valid and can receive e-mails. The verification is done using Email validation API and requires a (free) MailGun account. This helps reducing typos in email addresses during sign ups." msgstr "" #: includes/class-mailgun-email-check.php:57 msgid "Enable E-Mail Checking" msgstr "" #: includes/class-mailgun-email-check.php:61 msgid "Do you want to check e-mail addresses on new registrations?" msgstr "" #: includes/class-mailgun-email-check.php:66 msgid "MailGun Public API Key" msgstr "" #: includes/class-mailgun-email-check.php:70 msgid "If you don't have a MailGun account you can create one for free here." msgstr "" #: includes/class-mailgun-email-check.php:81 msgid "No API key was provided" msgstr "" #: includes/class-mailgun-email-check.php:88 msgid "No data to check" msgstr "" #: includes/class-mailgun-email-check.php:93 msgid "No e-mail to check" msgstr "" #: includes/functions-post-type.php:47 msgid "Add New Ticket" msgstr "" #: includes/functions-post-type.php:48 msgid "New Ticket" msgstr "" #: includes/admin/metaboxes/toolbar-middle.php:27 #: includes/functions-post-type.php:49 msgid "Edit Ticket" msgstr "" #: includes/functions-post-type.php:50 msgid "View Ticket" msgstr "" #: includes/admin/views/system-tools.php:298 #: includes/functions-post-type.php:51 msgid "All Tickets" msgstr "" #: includes/functions-post-type.php:52 msgid "Search Tickets" msgstr "" #: includes/functions-post-type.php:53 msgid "Parent Ticket:" msgstr "" #: includes/functions-post-type.php:54 msgid "No tickets found." msgstr "" #: includes/functions-post-type.php:55 msgid "No tickets found in Trash." msgstr "" #: includes/functions-post-type.php:122 includes/functions-post-type.php:125 msgid "Ticket updated." msgstr "" #: includes/functions-post-type.php:123 msgid "Custom field updated." msgstr "" #: includes/functions-post-type.php:124 msgid "Custom field deleted." msgstr "" #. translators: %s: date and time of the revision #: includes/functions-post-type.php:127 msgid "Ticket restored to revision from %s" msgstr "" #: includes/functions-post-type.php:128 msgid "Ticket published." msgstr "" #: includes/functions-post-type.php:129 msgid "Ticket saved." msgstr "" #: includes/functions-post-type.php:130 msgid "Ticket submitted." msgstr "" #: includes/functions-post-type.php:132 msgid "Ticket scheduled for: %1$s." msgstr "" #. translators: Publish box date format, see http:php.net/date #: includes/functions-post-type.php:134 msgid "M j, Y @ G:i" msgstr "" #: includes/functions-post-type.php:136 msgid "Ticket draft updated." msgstr "" #: includes/functions-post-type.php:142 msgid "View ticket" msgstr "" #: includes/functions-post-type.php:148 msgid "Preview ticket" msgstr "" #: includes/class-product-sync.php:873 includes/class-product-sync.php:895 msgid "You cannot edit this term from here because it is linked to a post (of the %s post type). Please edit the post directly instead." msgstr "" #: includes/class-product-sync.php:898 msgid "Term Locked" msgstr "" #: includes/class-product-sync.php:958 msgid "Re-Synchronize Products" msgstr "" #: includes/class-product-sync.php:961 msgid "Resync" msgstr "" #: includes/class-product-sync.php:927 msgid "Re-synchronize all products from your e-commerce plugin." msgstr "" #: includes/class-product-sync.php:975 msgid "Delete Products" msgstr "" #: includes/admin/views/system-logs.php:387 includes/class-product-sync.php:978 #: includes/class-product-sync.php:995 msgid "Delete" msgstr "" #: includes/class-product-sync.php:980 msgid "Delete all products synchronized from your e-commerce plugin." msgstr "" #: includes/class-remote-notification-client.php:728 msgid "The server response was invalid (code %s)" msgstr "" #: includes/class-remote-notification-client.php:734 msgid "The server response is empty" msgstr "" #: includes/class-remote-notification-client.php:740 msgid "Cannot decode the response content" msgstr "" #: includes/class-remote-notification-client.php:507 msgid "Dismiss notification" msgstr "" #: includes/class-remote-notification-client.php:443 msgid "Dismiss" msgstr "" #: includes/class-wpas-editor-ajax.php:108 msgid "An editor ID is mandatory to load a new instance of TinyMCE" msgstr "" #: includes/custom-fields/class-custom-field.php:534 msgid "The custom field class does not contain the mandatory method \"display\"" msgstr "" #: includes/custom-fields/class-custom-field.php:540 msgid "The type of custom field you are trying to use does not exist" msgstr "" #: includes/custom-fields/class-custom-fields.php:151 msgid "Please use %s to register your custom field type" msgstr "" #: includes/custom-fields/class-custom-fields.php:238 msgid "Search %s" msgstr "" #: includes/custom-fields/class-custom-fields.php:239 msgid "All %s" msgstr "" #: includes/custom-fields/class-custom-fields.php:240 msgid "Parent %s" msgstr "" #: includes/custom-fields/class-custom-fields.php:242 msgid "Edit %s" msgstr "" #: includes/custom-fields/class-custom-fields.php:243 msgid "Update %s" msgstr "" #: includes/custom-fields/class-custom-fields.php:244 msgid "Add New %s" msgstr "" #: includes/custom-fields/class-custom-fields.php:521 msgid "Any Status" msgstr "" #: includes/admin/class-admin-tickets-list.php:1117 #: includes/admin/metaboxes/user-profile.php:109 #: includes/admin/metaboxes/user-profile.php:141 #: includes/admin/views/system-status.php:129 #: includes/functions-general.php:379 includes/functions-templating.php:1004 msgid "Closed" msgstr "" #: includes/custom-fields/class-custom-fields.php:834 #: includes/custom-fields/class-custom-fields.php:836 msgid "The field %s is required." msgstr "" #: includes/custom-fields/field-types/class-cf-taxonomy.php:71 #: includes/functions-general.php:603 msgid "Please select" msgstr "" #: includes/custom-fields/functions-custom-fields.php:350 msgid "Tags" msgstr "" #: includes/custom-fields/functions-custom-fields.php:384 msgid "Product" msgstr "" #: includes/custom-fields/functions-custom-fields.php:385 msgid "Products" msgstr "" #: includes/file-uploader/class-file-uploader.php:592 msgid "The file you requested is not a valid attachment" msgstr "" #: includes/file-uploader/class-file-uploader.php:596 msgid "The attachment you requested is not attached to any ticket" msgstr "" #: includes/file-uploader/class-file-uploader.php:603 msgid "You are not allowed to view this attachment" msgstr "" #: includes/file-uploader/class-file-uploader.php:812 #: includes/file-uploader/class-file-uploader.php:832 msgid "Attachments" msgstr "" #: includes/file-uploader/class-file-uploader.php:813 msgid " You can upload up to %d files (maximum %d MB each) of the following types: %s" msgstr "" #: includes/file-uploader/class-file-uploader.php:940 msgid "Attachments:" msgstr "" #: includes/file-uploader/class-file-uploader.php:1217 msgid "Your reply has been correctly submitted but the attachment was not uploaded. %s" msgstr "" #: includes/file-uploader/class-file-uploader.php:1286 msgid "You are not allowed to upload files of this type (%s)" msgstr "" #: includes/file-uploader/class-file-uploader.php:1290 msgid "You cannot upload empty attachments. You attachments weights 0 bytes" msgstr "" #: includes/file-uploader/class-file-uploader.php:1294 msgid "Your attachment is too big. You are allowed to attach files up to %s" msgstr "" #: includes/file-uploader/settings-file-upload.php:13 msgid "File Upload" msgstr "" #: includes/file-uploader/settings-file-upload.php:16 msgid "Enable File Upload" msgstr "" #: includes/file-uploader/settings-file-upload.php:20 msgid "Do you want to allow your users (and agents) to upload attachments to tickets and replies?" msgstr "" #: includes/file-uploader/settings-file-upload.php:23 msgid "Maximum Files" msgstr "" #: includes/file-uploader/settings-file-upload.php:27 msgid "How many files can a user attach to a ticket or a reply?" msgstr "" #: includes/file-uploader/settings-file-upload.php:30 msgid "Maximum File Size" msgstr "" #: includes/file-uploader/settings-file-upload.php:34 msgid "What is the maximum size allowed for one file (in MB)? Your server allows up to %s" msgstr "" #: includes/file-uploader/settings-file-upload.php:37 msgid "Allowed Files Types" msgstr "" #: includes/file-uploader/settings-file-upload.php:41 msgid "Which file types do you allow your users to attach? Please separate each extension by a comma (%s)" msgstr "" #: includes/functions-addons.php:70 msgid "An addon with the ID %s is already registered" msgstr "" #: includes/functions-deprecated.php:140 msgid "Describe your problem as accurately as possible" msgstr "" #: includes/functions-general.php:317 msgid "Submit" msgstr "" #: awesome-support.php:168 includes/functions-general.php:515 msgid "Awesome Support dependencies are missing. The plugin can’t be loaded properly. Please run %s before anything else. If you don’t know what this is you should install the production version of this plugin instead." msgstr "" #: includes/functions-post.php:34 msgid "You do not have the capacity to open a new ticket." msgstr "" #: includes/functions-post.php:48 msgid "It is mandatory to provide a title for your issue." msgstr "" #: includes/functions-post.php:61 msgid "It is mandatory to provide a description for your issue." msgstr "" #: includes/functions-post.php:115 msgid "Only registered accounts can submit a ticket. Please register first." msgstr "" #: includes/functions-post.php:631 includes/functions-post.php:632 #: includes/functions-post.php:942 includes/functions-post.php:943 msgid "Reply to ticket %s" msgstr "" #: includes/functions-post.php:1281 msgid "The given post ID is not a ticket" msgstr "" #: includes/functions-post.php:1289 msgid "The chosen agent does not have the sufficient capabilities to be assigned a ticket" msgstr "" #: includes/functions-post.php:1463 msgid "You do not have the capacity to close this ticket" msgstr "" #: includes/functions-post.php:1463 msgid "Can’t close ticket" msgstr "" #: includes/functions-post.php:1483 msgid "The ticket was closed." msgstr "" #: includes/functions-post.php:1550 msgid "The ticket was re-opened." msgstr "" #: includes/functions-templating.php:65 msgid "You are not allowed to view this ticket." msgstr "" #: includes/admin/class-admin-tickets-list.php:258 #: includes/admin/class-admin-tickets-list.php:341 #: includes/admin/views/print-ticket.php:13 #: includes/functions-templating.php:275 msgid "ID" msgstr "" #: includes/admin/class-admin-tickets-list.php:332 #: includes/admin/metaboxes/details.php:50 #: includes/admin/views/print-ticket.php:16 #: includes/custom-fields/functions-custom-fields.php:329 #: includes/functions-templating.php:276 includes/functions-templating.php:570 #: includes/gdpr-integration/gdpr-privacy-options.php:795 #: includes/gdpr-integration/gdpr-user-profile.php:136 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:25 msgid "Status" msgstr "" #: includes/admin/views/print-ticket.php:25 #: includes/functions-templating.php:277 includes/functions-templating.php:576 msgid "Date" msgstr "" #: includes/functions-templating.php:379 msgid "The ticket has been closed. If you feel that your issue has not been solved yet or something new came up in relation to this ticket, you can re-open it by clicking this link." msgstr "" #: includes/functions-templating.php:436 msgid "Type your reply here." msgstr "" #: includes/functions-templating.php:455 msgid "No reply is required to close" msgstr "" #: includes/functions-templating.php:457 msgid "Close this ticket" msgstr "" #: includes/functions-templating.php:477 msgid "Please Wait..." msgstr "" #: includes/functions-templating.php:495 msgid "To reply to this ticket, please go to your admin panel." msgstr "" #: includes/functions-templating.php:500 msgid "You are not allowed to reply to this ticket." msgstr "" #: includes/admin/class-admin-tickets-list.php:335 #: includes/functions-templating.php:574 msgid "Title" msgstr "" #: includes/functions-templating.php:1177 msgid "Previous Page" msgstr "" #: includes/functions-templating.php:1210 msgid "Next Page" msgstr "" #: includes/functions-user.php:36 themes/default/registration.php:29 msgid "Registrations are currently not allowed." msgstr "" #: includes/functions-user.php:60 msgid "You did not accept the terms and conditions." msgstr "" #: includes/functions-user.php:69 msgid "You didn't correctly fill all the fields." msgstr "" #: includes/functions-user.php:204 msgid "Your account has been created. Please log-in." msgstr "" #: includes/functions-user.php:553 msgid "We were unable to log you in for an unknown reason." msgstr "" #: includes/integrations/ecommerce.php:67 msgid "You cannot edit this term from here because it is linked to an EDD product. Please edit the product directly." msgstr "" #: includes/integrations/ecommerce.php:81 msgid "You cannot edit this term from here because it is linked to an Exchange product. Please edit the product directly." msgstr "" #: includes/integrations/ecommerce.php:88 msgid "You cannot edit this term from here because it is linked to a Jigoshop product. Please edit the product directly." msgstr "" #: includes/integrations/ecommerce.php:74 msgid "You cannot edit this term from here because it is linked to a WooCommerce product. Please edit the product directly." msgstr "" #: includes/integrations/ecommerce.php:95 msgid "You cannot edit this term from here because it is linked to a WP eCommerce product. Please edit the product directly." msgstr "" #: includes/shortcodes/shortcode-submit.php:35 #: includes/shortcodes/shortcode-tickets.php:34 msgid "You are being redirected..." msgstr "" #: includes/shortcodes/shortcode-submit.php:72 msgid "You need to log-in to submit a ticket." msgstr "" #: includes/shortcodes/shortcode-submit.php:79 msgid "You are not allowed to submit a ticket." msgstr "" #: includes/shortcodes/shortcode-submit.php:104 msgid "Sorry, support team members cannot submit tickets from here. If you need to open a ticket, please go to your admin panel or click here to open a new ticket." msgstr "" #: themes/default/partials/ticket-reply.php:34 msgid "This reply has been deleted %s ago." msgstr "" #: themes/default/details.php:175 msgid "Older Replies" msgstr "" #: themes/default/details.php:176 msgid "Newer Replies" msgstr "" #: themes/default/details.php:151 msgid "Write a reply" msgstr "" #: themes/default/partials/ticket-navigation.php:3 msgid "Open a ticket" msgstr "" #: themes/default/list.php:95 msgid "You haven't submitted a ticket yet. Click here to submit your first ticket." msgstr "" #: themes/default/partials/ticket-origin.php:28 msgid "User" msgstr "" #: themes/default/partials/ticket-origin.php:29 msgid "Message" msgstr "" #: themes/default/registration.php:24 themes/default/registration.php:76 msgid "Log in" msgstr "" #: themes/default/registration.php:37 themes/default/registration.php:38 msgid "E-mail or username" msgstr "" #: themes/default/registration.php:50 themes/default/registration.php:51 #: themes/default/registration.php:138 msgid "Password" msgstr "" #: themes/default/registration.php:69 msgid "Remember Me" msgstr "" #: themes/default/registration.php:76 msgid "Logging In..." msgstr "" #: themes/default/registration.php:84 msgid "Register" msgstr "" #: themes/default/registration.php:93 themes/default/registration.php:94 msgid "First Name" msgstr "" #: themes/default/registration.php:108 themes/default/registration.php:109 msgid "Last Name" msgstr "" #: themes/default/registration.php:123 themes/default/registration.php:124 msgid "Email" msgstr "" #: themes/default/registration.php:137 msgid "Enter a password" msgstr "" #: themes/default/registration.php:165 msgid "Create Account" msgstr "" #: themes/default/registration.php:165 msgid "Creating Account..." msgstr "" #: themes/default/submission-pre-440.php:84 themes/default/submission.php:107 msgid "Submit ticket" msgstr "" #. Description of the plugin/theme msgid "Awesome Support is a great ticketing system that will help you improve your customer satisfaction by providing a unique customer support experience." msgstr "" #: includes/admin/class-admin-tickets-list.php:184 msgctxt "Ticket created on" msgid "Created %s ago." msgstr "" #: includes/admin/class-admin-tickets-list.php:501 msgctxt "No last reply" msgid "No reply yet." msgstr "" #: includes/admin/class-admin-tickets-list.php:507 msgctxt "User role" msgid "agent" msgstr "" #: includes/admin/class-admin-tickets-list.php:507 msgctxt "User role" msgid "client" msgstr "" #: includes/admin/class-admin-tickets-list.php:307 msgctxt "Last reply ago" msgid "Last replied %s ago by %s (%s)." msgstr "" #: includes/admin/class-admin-user.php:171 msgctxt "Action after replying to a ticket" msgid "After Reply" msgstr "" #: includes/admin/functions-misc.php:118 msgctxt "Link to delete a ticket reply" msgid "Delete" msgstr "" #: includes/admin/functions-misc.php:111 msgctxt "Link ot edit a ticket reply" msgid "Edit" msgstr "" #: includes/admin/functions-misc.php:170 msgctxt "Mark a user reply as read" msgid "Mark as Read" msgstr "" #: includes/admin/functions-notices.php:240 msgctxt "Dismiss link for admin notices" msgid "Dismiss" msgstr "" #: includes/admin/metaboxes/details.php:55 msgctxt "Ticket creation" msgid "Creating..." msgstr "" #: includes/admin/metaboxes/replies-form.php:57 msgctxt "Title of the reply editor in the back-end" msgid "Write a reply to %s" msgstr "" #: includes/admin/settings/settings-general.php:13 #: includes/admin/settings/settings-registration.php:13 msgctxt "User registration is allowed" msgid "allowed" msgstr "" #: includes/admin/settings/settings-general.php:13 #: includes/admin/settings/settings-registration.php:13 msgctxt "User registration is not allowed" msgid "not allowed" msgstr "" #: includes/scripts.php:390 msgctxt "JavaScript validation error message" msgid "You can't submit an empty ticket" msgstr "" #: includes/scripts.php:392 msgctxt "JavaScript validation error message" msgid "You can't submit an empty reply" msgstr "" #: includes/scripts.php:407 msgctxt "ticket submission button text while submitting" msgid "Submitting..." msgstr "" #: includes/class-log-history.php:125 msgctxt "Custom field value was updated" msgid "updated %s to %s" msgstr "" #: includes/class-log-history.php:129 msgctxt "Custom field value was deleted" msgid "deleted %s" msgstr "" #: includes/class-log-history.php:133 msgctxt "Custom field value was added" msgid "added %s to %s" msgstr "" #: includes/functions-post-type.php:42 msgctxt "post type general name" msgid "Tickets" msgstr "" #: includes/functions-post-type.php:43 msgctxt "post type singular name" msgid "Ticket" msgstr "" #: includes/functions-post-type.php:44 msgctxt "admin menu" msgid "Tickets" msgstr "" #: includes/functions-post-type.php:45 msgctxt "add new on admin bar" msgid "Ticket" msgstr "" #: includes/class-post-type.php:71 msgctxt "book" msgid "Add New" msgstr "" #: includes/functions-post-type.php:251 msgctxt "Reply status" msgid "Read" msgstr "" #: includes/functions-post-type.php:252 msgctxt "Reply status" msgid "Unread" msgstr "" #: includes/functions-post-type.php:264 msgctxt "Ticket status" msgid "New" msgstr "" #: includes/functions-post-type.php:265 msgctxt "Ticket status" msgid "In Progress" msgstr "" #: includes/functions-post-type.php:266 msgctxt "Ticket status" msgid "On Hold" msgstr "" #: includes/custom-fields/class-custom-fields.php:241 msgctxt "Parent term in a taxonomy where %s is dynamically replaced by the taxonomy (eg. \"book\")" msgid "Parent %s:" msgstr "" #: includes/custom-fields/class-custom-fields.php:245 msgctxt "A new taxonomy term name where %s is dynamically replaced by the taxonomy (eg. \"book\")" msgid "New %s Name" msgstr "" #: themes/default/registration.php:151 msgctxt "Login form" msgid "Show Password" msgstr "" #: themes/default/registration.php:77 msgid "Forgot password?" msgstr "" #: themes/default/partials/ticket-navigation.php:5 msgid "Logout" msgstr "" #: includes/custom-fields/functions-custom-fields.php:428 msgid "Department" msgstr "" #: includes/custom-fields/functions-custom-fields.php:489 msgid "Priority" msgstr "" msgid "Ticket Priority" msgstr "" #: awesome-support.php:158 msgid "Awesome Support requires WordPress version %s or above. Please update WordPress to run this plugin." msgstr "" #: awesome-support.php:163 msgid "Awesome Support requires PHP version %s or above. Read more information about how you can update." msgstr "" #: includes/admin/class-admin-tickets-list.php:265 #: includes/admin/views/print-ticket.php:19 msgid "Created by" msgstr "" #: includes/admin/class-admin-tickets-list.php:196 msgid "Created By" msgstr "" #: includes/admin/class-admin-tickets-list.php:509 msgid "%s reply." msgid_plural "%s replies." msgstr[0] "" msgstr[1] "" #: includes/admin/class-admin-tickets-list.php:1115 msgid "All States" msgstr "" #: includes/admin/class-admin-tickets-list.php:1132 msgid "All Status" msgstr "" #: includes/admin/class-admin-tickets-list.php:1182 msgid "All Agents" msgstr "" #: includes/admin/class-admin-tickets-list.php:1219 msgid "All Clients" msgstr "" #: includes/admin/class-admin-tickets-list.php:1315 msgid "All " msgstr "" #: includes/admin/class-admin-tickets-list.php:1844 msgid "NOTE: Please be aware that when you sort on a column, tickets that have never had a value entered into that column will not appear on your sorted list (null fields). This can reduce the number of tickets in your sorted list. This reduced number of tickets is NOT a bug - it is a deliberate design decision. You should also be aware that deliberately entering a blank into a ticket field is considered data so those tickets will show up in the sorted list." msgstr "" #: includes/admin/class-admin-user.php:145 msgid "Smart Tickets Order" msgstr "" #: includes/admin/class-admin-user.php:149 msgid "If Smart Tickets Order is enabled, Awesome Support will display tickets that need immediate attention at the top." msgstr "" #: includes/admin/class-admin-user.php:233 msgid "View All Tickets" msgstr "" #: includes/admin/class-admin-user.php:237 msgid "If agents role is allowed to view all tickets, turn on the option to do so?" msgstr "" #: includes/admin/class-admin-user.php:279 msgid "Department(s)" msgstr "" #: includes/admin/class-admin-user.php:287 msgid "Which department(s) does this agent belong to?" msgstr "" #: includes/admin/functions-menu.php:28 msgid "Get a Free Addon" msgstr "" #: includes/admin/functions-menu.php:28 msgid "Get a Free Addon!" msgstr "" #: includes/admin/functions-metaboxes.php:51 msgid "Ticket Details" msgstr "" #: includes/admin/functions-metaboxes.php:56 msgid "User Profile" msgstr "" #: includes/admin/metaboxes/custom-fields-backend.php:20 msgid "Admin Only Custom Fields" msgstr "" #: includes/admin/functions-metaboxes.php:65 msgid "Ticket Statistics" msgstr "" #: includes/admin/metaboxes/ticket-main-tabs.php:38 msgid "Time Tracking" msgstr "" #: includes/admin/metaboxes/ticket-main-tabs.php:34 msgid "Additional Interested Parties" msgstr "" #: includes/admin/functions-metaboxes.php:80 msgid "An error occurred while registering this metabox. Please contact support." msgstr "" #: includes/admin/functions-metaboxes.php:86 msgid "An error occured while loading this metabox. Please contact support." msgstr "" #: includes/admin/functions-misc.php:454 msgid "If you like Awesome Support please leave us a %s rating. Many thanks from the Awesome Support team in advance :)" msgstr "" #: includes/admin/functions-misc.php:506 msgid "Hey! Did you know you can get a free add-on for unlimited sites (a $61.00 USD value) for Awesome Support? Click here to read more." msgstr "" #: includes/admin/functions-user-profile.php:62 msgid "Support User since %s" msgstr "" #: includes/admin/metaboxes/details.php:69 msgid "Current Status" msgstr "" #: includes/admin/metaboxes/replies-form.php:125 msgid "Go to the next ticket" msgstr "" #: includes/admin/metaboxes/replies-form.php:126 msgid "Go to the previous ticket" msgstr "" #: includes/admin/metaboxes/replies-form.php:149 msgctxt "Close the ticket" msgid "Close" msgstr "" #: includes/admin/metaboxes/stakeholders.php:59 msgid "This user who raised this ticket" msgstr "" #: includes/admin/metaboxes/stakeholders.php:82 msgid "The agent currently responsible for this ticket" msgstr "" #: includes/admin/metaboxes/ticket-additional-parties.php:28 msgid "Note: Email notifications to these agents will be under the name of the PRIMARY agent." msgstr "" #: includes/admin/metaboxes/ticket-additional-parties.php:53 msgid "First additional agent who has an interest this ticket" msgstr "" #: includes/admin/metaboxes/ticket-additional-parties.php:53 #: includes/custom-fields/functions-custom-fields.php:590 msgid "Additional Support Staff #1" msgstr "" #: includes/admin/metaboxes/ticket-additional-parties.php:79 msgid "Second additional agent who has an interest this ticket" msgstr "" #: includes/admin/metaboxes/ticket-additional-parties.php:79 #: includes/custom-fields/functions-custom-fields.php:605 msgid "Additional Support Staff #2" msgstr "" #: includes/admin/metaboxes/ticket-additional-parties.php:112 msgid "Note: These fields are notational only. They do not participate in notifications!" msgstr "" #: includes/admin/metaboxes/time-tracking-statistics.php:26 msgid "Note: Read-only Configuration - You Are Not Permitted To Edit Time Data" msgstr "" #: includes/admin/metaboxes/user-profile.php:101 msgid "Total" msgstr "" #: includes/admin/metaboxes/user-profile.php:145 msgctxt "Ticket date creation" msgid "Created on %s" msgstr "" #: includes/admin/metaboxes/user-profile.php:152 msgctxt "Identifies the ticket in a list as being the ticket displayed on the current screen" msgid "current" msgstr "" #: includes/admin/settings/settings-advanced.php:38 msgid "Ticket Topic Slug" msgstr "" #: includes/admin/settings/settings-advanced.php:41 msgid "What to use for the indivdual ticket slug. The default is the ticket topic transformed into a slug." msgstr "" #: includes/admin/settings/settings-advanced.php:42 #: includes/gdpr-integration/gdpr-privacy-options.php:732 msgid "Ticket ID" msgstr "" #: includes/admin/settings/settings-advanced.php:42 msgid "Random Number" msgstr "" #: includes/admin/settings/settings-advanced.php:42 msgid "GUID" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:14 #: includes/admin/settings/settings-basic-time-tracking.php:17 msgid "Basic Time Tracking" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:39 msgid "Show Basic Time Tracking Fields" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:42 msgid "Would you like to show the basic time tracking fields?" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:47 msgid "Allow Agents To Enter Time" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:50 msgid "Can agents enter time? If unchecked, agents cannot enter or adjust time and it is assumed that another add-on will do time tracking and update these fields" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:55 msgid "Recalculate Final Time On Save" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:58 msgid "Recalculate the final time when the ticket is saved? This should be checked for manual time tracking not handled by another add-on. It takes the original time, adds or subtracts the adjustments and enters the new amount in the final time field. This should be unchecked if another add-on is handling the time tracking and updates!" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:63 msgid "Keep Audit Log" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:66 msgid "Adds an internal note to the ticket every time someone updates the basic time tracking fields" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:71 msgid "Show Total Time In Ticket List" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:74 msgid "Adds a column to the ticket list to show the total original time recorded for the ticket" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:79 msgid "Show Total Time Adjustments In Ticket List" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:82 msgid "Adds a column to the ticket list to show the time adjustments recorded for the ticket" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:87 msgid "Show Final Recorded Time In Ticket List" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:90 msgid "Adds a column to the ticket list to show the final time recorded for the ticket" msgstr "" #: includes/admin/settings/settings-general.php:166 msgid "Misc" msgstr "" #: includes/admin/settings/settings-general.php:41 msgid "Tickets Per Page (Front End)" msgstr "" #: includes/admin/settings/settings-general.php:85 msgid "How many tickets per page should be displayed to the customer/client/end-user?" msgstr "" #: includes/admin/settings/settings-general.php:57 msgid "Only show open tickets when agents click the \"All Tickets\" link." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:82 #: includes/admin/settings/settings-fields.php:17 #: includes/admin/settings/settings-fields.php:21 #: includes/custom-fields/functions-custom-fields.php:429 msgid "Departments" msgstr "" #: includes/admin/settings/settings-fields.php:24 msgid "Enable departments management." msgstr "" #: includes/admin/settings/settings-fields.php:28 msgid "Priority Management" msgstr "" #: includes/admin/settings/settings-fields.php:35 msgid "Multiple Agents" msgstr "" #: includes/admin/settings/settings-fields.php:40 msgid "Enable Multiple Agents Per Ticket" msgstr "" #: includes/admin/settings/settings-fields.php:43 msgid "Show the two extra agent fields on the ticket?" msgstr "" #: includes/admin/settings/settings-fields.php:48 msgid "Show Secondary Agent In Ticket List" msgstr "" #: includes/admin/settings/settings-fields.php:51 msgid "Show the secondary agent in the ticket list?" msgstr "" #: includes/admin/settings/settings-fields.php:56 msgid "Show Tertiary Agent In Ticket List" msgstr "" #: includes/admin/settings/settings-fields.php:59 msgid "Show the Tertiary agent in the ticket list?" msgstr "" #: includes/admin/settings/settings-fields.php:64 msgid "Third Parties" msgstr "" #: includes/admin/settings/settings-fields.php:78 msgid "Show Third Party #1 in Ticket List" msgstr "" #: includes/admin/settings/settings-general.php:147 msgid "Show Third Party #1 Data in the Ticket List?" msgstr "" #: includes/admin/settings/settings-fields.php:86 msgid "Show Third Party #2 in Ticket List" msgstr "" #: includes/admin/settings/settings-general.php:155 msgid "Show Third Party #2 Data in the Ticket List?" msgstr "" #: includes/admin/settings/settings-fields.php:136 msgid "Other Field Settings" msgstr "" #: includes/admin/settings/settings-fields.php:140 msgid "Show Channel Field" msgstr "" #: includes/admin/settings/settings-general.php:202 msgid "Show Channel Field In Ticket List? (Channel allows you to select where a ticket originated - web, email, facebook etc.)" msgstr "" #: includes/admin/settings/settings-fields.php:174 msgid "Use Priority Field" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:343 #: includes/admin/settings/settings-fields.php:177 msgid "Would you like to use the priority field in your tickets?" msgstr "" #: includes/admin/settings/settings-fields.php:182 msgid "Mandatory?" msgstr "" #: includes/admin/settings/settings-fields.php:185 msgid "Would you like to make the priority field mandatory in your tickets?" msgstr "" #: includes/admin/settings/settings-fields.php:190 msgid "Show On Front End?" msgstr "" #: includes/admin/settings/settings-fields.php:193 msgid "Would you like to show the field to the end user (unchecked restricts it to admin use only)?" msgstr "" #: includes/admin/settings/settings-fields.php:198 msgid "Show In Column List?" msgstr "" #: includes/admin/settings/settings-fields.php:201 msgid "Would you like to show the field in the ticket listing?" msgstr "" #: includes/admin/settings/settings-notifications.php:21 msgid "E-Mail Template" msgstr "" #: includes/admin/settings/settings-notifications.php:25 msgid "Use Template" msgstr "" #: includes/admin/settings/settings-notifications.php:29 msgid "Outgoing notifications are styled with a built-in template. If you are using an e-mail templating plugin you should deactivate this option." msgstr "" #: includes/admin/settings/settings-notifications.php:33 msgid "Please note that the e-mail template we use is optimized for all e-mail clients and devices. If you add fancy styling through the editors hereafter, we cannot guarantee full compatibility anymore." msgstr "" #: includes/admin/settings/settings-notifications.php:36 msgid "Logo" msgstr "" #: includes/admin/settings/settings-notifications.php:40 msgid "A logo that displays at the top of the e-mail notification." msgstr "" #: includes/admin/settings/settings-notifications.php:43 msgid "Header" msgstr "" #: includes/admin/settings/settings-notifications.php:50 msgid "Footer" msgstr "" #: includes/admin/settings/settings-notifications.php:57 msgid "E-Mail Defaults" msgstr "" #: includes/admin/settings/settings-notifications.php:186 msgid "Ticket Closed (by agent)" msgstr "" #: includes/admin/settings/settings-notifications.php:211 msgid "Ticket Closed (by client)" msgstr "" #: includes/admin/settings/settings-products-management.php:14 #: includes/admin/settings/settings-products-management.php:17 msgid "Products Management" msgstr "" #: includes/admin/settings/settings-products-management.php:62 msgid "Synchronize %s Products" msgstr "" #: includes/admin/settings/settings-products-management.php:65 msgid "We have detected that you are using the e-commerce plugin %1$s. Would you like to automatically synchronize your e-commerce products with Awesome Support?" msgstr "" #: includes/admin/settings/settings-products-management.php:71 msgid "If you just disabled this option and want to remove the previously synchronized products, please use the dedicated option «Delete Products»" msgstr "" #: includes/admin/settings/settings-products-management.php:91 msgid "Include Products" msgstr "" #: includes/admin/settings/settings-products-management.php:95 msgid "Which products do you want to synchronize with Awesome Support (leave blank for all products)" msgstr "" #: includes/admin/settings/settings-products-management.php:101 msgid "Exclude Products" msgstr "" #: includes/admin/settings/settings-products-management.php:105 msgid "Which products do you want to exclude from synchronization with Awesome Support (leave blank for no exclusion)" msgstr "" #: includes/admin/settings/settings-products-management.php:112 msgid "You cannot use the include and exclude options at the same time. Please use one or the other. You should use the option where you need to select the least amount of products." msgstr "" #: includes/admin/views/opt-in.php:3 msgid "Get Your Free Addon!" msgstr "" #: includes/admin/views/opt-in.php:5 msgid "Wanna get more out of Awesome Support, but not yet ready to spend the cash? Get one free addon today!" msgstr "" #: includes/admin/views/opt-in.php:17 msgid "Custom Status" msgstr "" #: includes/admin/views/opt-in.php:18 msgid "Need more than the three default statuses? Maybe you need to tag certain tickets for “Development” or move them to certain support levels such as “Level 1” and “Level 2”. With the Custom Status addon you can create the perfect set of ticket statuses for your organization." msgstr "" #: includes/admin/views/opt-in.php:19 msgid "Read more about this addon on our site >" msgstr "" #: includes/admin/views/opt-in.php:24 msgid "How to Get Your Free Addon" msgstr "" #: includes/admin/views/opt-in.php:26 msgid "Getting your addon is dead simple: just subscribe to our newsletter hereafter and then you will get the free addon by e-mail. We will not spam you. We usually send out newsletters to talk about new major features in Awesome Support or when new addons are being released. That's it." msgstr "" #: includes/admin/views/opt-in.php:45 msgid "Thanks for your subscription! You will need to confirm the double opt-in e-mail that you will receive in a coupe of minutes. After you confirmed it, you will receive the free addon directly in your inbox." msgstr "" #: includes/admin/views/system-status.php:1 msgid "The system status is a built-in debugging tool. If you contacted the support and you're asked to provide the system status, click the button below to copy your system report:" msgstr "" #: includes/admin/views/system-status.php:5 #: includes/admin/views/system-status.php:6 msgid "Copy Report" msgstr "" #: includes/admin/views/system-status.php:31 #: includes/admin/views/system-status.php:39 #: includes/admin/views/system-status.php:183 #: includes/admin/views/system-status.php:315 #: includes/admin/views/system-status.php:316 #: includes/admin/views/system-status.php:317 #: includes/admin/views/system-status.php:318 #: includes/admin/views/system-status.php:327 #: includes/admin/views/system-status.php:422 msgid "No" msgstr "" #: includes/admin/views/system-status.php:55 msgid "%s (The server only allows %s)" msgstr "" #: includes/admin/views/system-status.php:72 msgid "The timezone hasn't been set" msgstr "" #: includes/admin/views/system-status.php:125 msgid "Enabled" msgstr "" #: includes/admin/views/system-status.php:125 msgid "Disabled" msgstr "" #: includes/admin/views/system-status.php:150 msgid "The upload folder doesn't exist and can't be created" msgstr "" #: includes/admin/views/system-status.php:152 msgid "The upload folder doesn't exist but can be created" msgstr "" #: includes/admin/views/system-status.php:156 msgid "The upload folder exists but isn't writable" msgstr "" #: includes/admin/views/system-status.php:158 msgid "The upload folder exists and is writable" msgstr "" #: includes/admin/views/system-status.php:171 msgctxt "Allowed file types for attachments" msgid "None" msgstr "" #: includes/admin/views/system-status.php:314 msgid "Capability" msgstr "" #: includes/admin/views/system-status.php:315 msgid "Core" msgstr "" #: includes/admin/views/system-status.php:316 msgid "Required" msgstr "" #: includes/admin/views/system-status.php:317 msgid "Logged" msgstr "" #: includes/admin/views/system-status.php:318 msgid "Show Column" msgstr "" #: includes/admin/views/system-status.php:322 #: includes/admin/views/system-status.php:324 #: includes/admin/views/system-status.php:327 msgid "Taxonomy" msgstr "" #: includes/admin/views/system-status.php:322 msgid "Yes (standard)" msgstr "" #: includes/admin/views/system-status.php:324 msgid "Yes (custom)" msgstr "" #: includes/admin/views/system-status.php:330 msgid "Callback" msgstr "" #: includes/admin/views/system-tools.php:59 msgid "All unclaimed ticket attachment folders have been deleted" msgstr "" #: includes/admin/views/system-tools.php:63 msgid "All channels have been reset" msgstr "" #: includes/admin/views/system-tools.php:148 msgid "Ticket Attachments" msgstr "" #: includes/admin/views/system-tools.php:151 msgid "Clear unclaimed ticket attachment folders." msgstr "" #: includes/admin/views/system-tools.php:162 msgid "Reset replies count" msgstr "" #: includes/admin/views/system-tools.php:164 msgid "Count" msgstr "" #: includes/admin/views/system-tools.php:165 msgid "Count all ticket replies." msgstr "" #: includes/admin/views/system-tools.php:169 msgid "Reset channels" msgstr "" #: includes/admin/views/system-tools.php:171 #: includes/admin/views/system-tools.php:178 msgid "Reset" msgstr "" #: includes/admin/views/system-tools.php:172 msgid "Reset channels." msgstr "" #: includes/admin/views/system-tools.php:176 msgid "Zero Out All Time Fields" msgstr "" #: includes/admin/views/system-tools.php:179 msgid "Reset time fields by setting them all to zero on ALL tickets!" msgstr "" #: includes/class-email-notifications.php:370 msgid "Displays a link to the ticket" msgstr "" #: includes/class-email-notifications.php:374 msgid "Displays the URL only (not a link) to the ticket" msgstr "" #: includes/admin/views/print-ticket.php:22 #: includes/custom-fields/functions-custom-fields.php:311 msgid "Agent" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:77 #: includes/custom-fields/functions-custom-fields.php:490 msgid "Priorities" msgstr "" #: includes/custom-fields/functions-custom-fields.php:535 msgid "Channel" msgstr "" #: includes/custom-fields/functions-custom-fields.php:536 msgid "Channels" msgstr "" #: includes/custom-fields/functions-custom-fields.php:627 msgid "Number of Replies By Agent" msgstr "" #: includes/custom-fields/functions-custom-fields.php:628 msgid "Number of Replies By Customer" msgstr "" #: includes/custom-fields/functions-custom-fields.php:629 msgid "Total Replies On Ticket" msgstr "" #: includes/custom-fields/functions-custom-fields.php:676 msgid "Gross Time" msgstr "" #: includes/custom-fields/functions-custom-fields.php:677 msgid "Time Adjustments" msgstr "" #: includes/custom-fields/functions-custom-fields.php:678 msgid "+ive or -ive Adj?" msgstr "" #: includes/custom-fields/functions-custom-fields.php:679 msgid "Final Time" msgstr "" #: includes/custom-fields/functions-custom-fields.php:680 msgid "Notes" msgstr "" #: includes/custom-fields/functions-custom-fields.php:695 msgid "Enter the cummulative time spent on ticket by the agent" msgstr "" #: includes/custom-fields/functions-custom-fields.php:713 msgid "Enter any adjustments or credits granted to the customer - generally filled in by a supervisor or admin." msgstr "" #: includes/custom-fields/functions-custom-fields.php:742 msgid "This is the time calculated by the system - a sum of gross time and adjustments/credits granted." msgstr "" #: includes/custom-fields/functions-custom-fields.php:770 msgid "Name Of Additional Interested Party #1" msgstr "" #: includes/custom-fields/functions-custom-fields.php:771 msgid "Additional Interested Party Email #1" msgstr "" #: includes/custom-fields/functions-custom-fields.php:772 msgid "Name Of Additional Interested Party #2" msgstr "" #: includes/custom-fields/functions-custom-fields.php:773 msgid "Additional Interested Party Email #2" msgstr "" #: includes/file-uploader/class-file-uploader.php:1136 msgid "%s -> Max files (%d) exceeded." msgstr "" #: includes/file-uploader/class-file-uploader.php:1187 msgid "Attachment Errors:" msgstr "" #: includes/functions-post-type.php:46 msgctxt "ticket" msgid "Add New" msgstr "" #: includes/functions-post-type.php:168 msgctxt "post type general name" msgid "Ticket Replies" msgstr "" #: includes/functions-post-type.php:169 msgctxt "post type singular name" msgid "Ticket Reply" msgstr "" #: includes/functions-post-type.php:170 msgctxt "admin menu" msgid "Ticket Reply" msgstr "" #: includes/functions-post-type.php:171 msgctxt "add new on admin bar" msgid "Ticket Reply" msgstr "" #: includes/functions-post-type.php:172 msgctxt "Ticket Reply" msgid "Add New" msgstr "" #: includes/functions-post-type.php:173 msgid "Add New Ticket Reply" msgstr "" #: includes/functions-post-type.php:174 msgid "New Ticket Reply" msgstr "" #: includes/functions-post-type.php:175 msgid "Edit Ticket Reply" msgstr "" #: includes/functions-post-type.php:176 msgid "View Ticket Reply" msgstr "" #: includes/functions-post-type.php:177 msgid "All Ticket Replies" msgstr "" #: includes/functions-post-type.php:178 msgid "Search Ticket Reply" msgstr "" #: includes/functions-post-type.php:179 msgid "Parent Ticket Replies:" msgstr "" #: includes/functions-post-type.php:180 msgid "No Ticket Replies found." msgstr "" #: includes/functions-post-type.php:181 msgid "No Ticket Replies found in Trash." msgstr "" #: includes/functions-post-type.php:185 msgctxt "post type general name" msgid "Ticket History" msgstr "" #: includes/functions-post-type.php:186 msgctxt "post type singular name" msgid "Ticket History" msgstr "" #: includes/functions-post-type.php:187 msgctxt "admin menu" msgid "Ticket History" msgstr "" #: includes/functions-post-type.php:188 msgctxt "add new on admin bar" msgid "Ticket History" msgstr "" #: includes/functions-post-type.php:189 msgctxt "Ticket History" msgid "Add History" msgstr "" #: includes/functions-post-type.php:190 msgid "Add New Ticket History" msgstr "" #: includes/functions-post-type.php:191 msgid "New Ticket History" msgstr "" #: includes/functions-post-type.php:192 msgid "Edit Ticket History" msgstr "" #: includes/functions-post-type.php:193 msgid "View Ticket History" msgstr "" #: includes/functions-post-type.php:194 msgid "All Ticket History" msgstr "" #: includes/functions-post-type.php:195 msgid "Search Ticket History" msgstr "" #: includes/functions-post-type.php:196 msgid "Parent Ticket History:" msgstr "" #: includes/functions-post-type.php:197 msgid "No Ticket History found." msgstr "" #: includes/functions-post-type.php:198 msgid "No Ticket History found in Trash." msgstr "" #: includes/functions-post-type.php:202 msgctxt "post type general name" msgid "Ticket Log" msgstr "" #: includes/functions-post-type.php:203 msgctxt "post type singular name" msgid "Ticket Log" msgstr "" #: includes/functions-post-type.php:204 msgctxt "admin menu" msgid "Ticket Log" msgstr "" #: includes/functions-post-type.php:205 msgctxt "add new on admin bar" msgid "Ticket Log" msgstr "" #: includes/functions-post-type.php:206 msgctxt "Ticket Log" msgid "Add Ticket Log" msgstr "" #: includes/functions-post-type.php:207 msgid "Add New Ticket Log" msgstr "" #: includes/functions-post-type.php:208 msgid "New Ticket Log" msgstr "" #: includes/functions-post-type.php:209 msgid "Edit Ticket Log" msgstr "" #: includes/functions-post-type.php:210 msgid "View Ticket Log" msgstr "" #: includes/functions-post-type.php:211 msgid "All Ticket Logs" msgstr "" #: includes/functions-post-type.php:212 msgid "Search Ticket Logs" msgstr "" #: includes/functions-post-type.php:213 msgid "Parent Ticket Log:" msgstr "" #: includes/functions-post-type.php:214 msgid "No Ticket Logs found." msgstr "" #: includes/functions-post-type.php:215 msgid "No Ticket Logs found in Trash." msgstr "" #: includes/functions-post.php:1713 msgid "No ticket ID given" msgstr "" #: includes/functions-post.php:1723 msgid "Invalid ticket ID" msgstr "" #: includes/functions-post.php:1729 msgid "Given ID is not a ticket" msgstr "" #: includes/functions-priority.php:38 includes/functions-priority.php:58 msgid "Color" msgstr "" #: includes/functions-priority.php:40 includes/functions-priority.php:62 msgid "Set priority color." msgstr "" #: includes/functions-user.php:260 msgid "The %s field is mandatory for registering an account" msgstr "" #: themes/default/details.php:130 msgid "Loading..." msgstr "" #: themes/default/details.php:131 msgctxt "Showing X replies out of a total of X replies" msgid "Showing %s replies of %s." msgstr "" #: themes/default/details.php:134 msgid "Load newer replies" msgstr "" #: themes/default/list.php:25 msgid "Any status" msgstr "" #: themes/default/list.php:30 msgid "Search tickets..." msgstr "" #: themes/default/list.php:31 msgid "Clear Filter" msgstr "" #: themes/default/partials/ticket-reply.php:52 msgctxt "Time ago (eg. 5 minutes ago)" msgid "%s ago" msgstr "" #: includes/admin/functions-misc.php:550 msgid "Wow! It looks like you have closed a lot of tickets which is pretty awesome! We guess you must really like Awesome Support, huh? Could you please do us a favor and leave a 5 star rating on WordPress? It will only take a minute and helps to motivate our developers and volunteers. Yes, you deserve it!." msgstr "" #: includes/admin/metaboxes/user-profile.php:118 msgid "Note: A filter is enabled that allows the totals shown above to be greater than the list of tickets below." msgstr "" #: includes/admin/settings/settings-fields.php:70 msgid "Enable Third Party Fields" msgstr "" #: includes/admin/settings/settings-fields.php:73 msgid "Show the third party fields on the ticket?" msgstr "" #: includes/admin/views/system-tools.php:264 msgid "Re-run conversion from 3.3.x to 4.0.0" msgstr "" #: includes/admin/views/system-tools.php:266 #: includes/admin/views/system-tools.php:273 #: includes/admin/views/system-tools.php:280 msgid "Rerun Conversion" msgstr "" #: includes/admin/views/system-tools.php:267 msgid "If your CAPABILITIES are not installed, re-run the 3.3.x to 4.0.0 conversion process. Make sure you have a BACKUP!" msgstr "" #: includes/admin/class-admin-tickets-list.php:511 msgctxt "Last reply ago" msgid "If this is left empty then the value of options -Indexes is automatically added to the file to prevent others from browsing the directory.
Add to this only if you are a super-duper apache server expert!
No technical support is available for modifications to this setting!" msgstr "" #: includes/admin/settings/settings-advanced.php:106 msgid "Compatibility" msgstr "" #: includes/admin/settings/settings-advanced.php:108 msgid "Settings in this section might help with compatibility with certain themes and plugins - please experiment to see if one of these settings work for you before contacting our support center. NOTE: Changing ANYTHING in this section will require ALL CACHES to be flushed including CDNs, BROWSER CACHES. Also, its possible that you would need a restart of the PHP service or your WEB SERVER in order to become fully activated!" msgstr "" #: includes/admin/settings/settings-advanced.php:112 msgid "Select2 JS File" msgstr "" #: includes/admin/settings/settings-advanced.php:115 msgid "Which select2 file should be loaded? Minimized version of files will load faster but cannot be used for debugging." msgstr "" #: includes/admin/settings/settings-advanced.php:116 #: includes/admin/settings/settings-advanced.php:125 msgid "Full" msgstr "" #: includes/admin/settings/settings-advanced.php:116 msgid "Full - Minimized" msgstr "" #: includes/admin/settings/settings-advanced.php:116 msgid "Partial" msgstr "" #: includes/admin/settings/settings-advanced.php:116 msgid "Partial Minimized" msgstr "" #: includes/admin/settings/settings-advanced.php:121 msgid "Select2 CSS File" msgstr "" #: includes/admin/settings/settings-advanced.php:124 msgid "Which select2 css file should be loaded? Minimized version of files will load faster but cannot be used for debugging." msgstr "" #: includes/admin/settings/settings-advanced.php:125 msgid "Minimized" msgstr "" #: includes/admin/settings/settings-advanced.php:130 msgid "Bootstrap Support (Experimental)" msgstr "" #: includes/admin/settings/settings-advanced.php:132 msgid "Options for loading bootstrap files. While you can enable this now please be aware that not all elements in the plugin renders properly." msgstr "" #: includes/admin/settings/settings-advanced.php:95 msgid "Load BootStrap Files?" msgstr "" #: includes/admin/settings/settings-advanced.php:138 #: includes/admin/settings/settings-advanced.php:145 msgid "Do not load bootstrap files" msgstr "" #: includes/admin/settings/settings-advanced.php:138 #: includes/admin/settings/settings-advanced.php:145 msgid "Load bootstrap 4 files located on maxcdn" msgstr "" #: includes/admin/settings/settings-advanced.php:138 #: includes/admin/settings/settings-advanced.php:145 msgid "Load bootstrap 3 files located on maxcdn" msgstr "" #: includes/admin/settings/settings-advanced.php:150 msgid "Bootstrap 4 Theme" msgstr "" #: includes/admin/settings/settings-advanced.php:154 msgid "Future Awesome Support BS4 Theme" msgstr "" #: includes/admin/settings/settings-advanced.php:155 msgid "Cerulean" msgstr "" #: includes/admin/settings/settings-advanced.php:156 msgid "Cosmo" msgstr "" #: includes/admin/settings/settings-advanced.php:157 msgid "Cyborg" msgstr "" #: includes/admin/settings/settings-advanced.php:158 msgid "Darkly" msgstr "" #: includes/admin/settings/settings-advanced.php:159 msgid "Flatly" msgstr "" #: includes/admin/settings/settings-advanced.php:160 msgid "Journal" msgstr "" #: includes/admin/settings/settings-advanced.php:161 msgid "Litera" msgstr "" #: includes/admin/settings/settings-advanced.php:162 msgid "Lumen" msgstr "" #: includes/admin/settings/settings-advanced.php:163 msgid "Lux" msgstr "" #: includes/admin/settings/settings-advanced.php:164 msgid "Materia" msgstr "" #: includes/admin/settings/settings-advanced.php:165 msgid "Minty" msgstr "" #: includes/admin/settings/settings-advanced.php:166 msgid "Pulse" msgstr "" #: includes/admin/settings/settings-advanced.php:167 msgid "Sandstone" msgstr "" #: includes/admin/settings/settings-advanced.php:168 msgid "Simplex" msgstr "" #: includes/admin/settings/settings-advanced.php:169 msgid "Slate" msgstr "" #: includes/admin/settings/settings-advanced.php:170 msgid "Solar" msgstr "" #: includes/admin/settings/settings-advanced.php:171 msgid "spacelab" msgstr "" #: includes/admin/settings/settings-advanced.php:172 msgid "United" msgstr "" #: includes/admin/settings/settings-advanced.php:173 msgid "Yeti" msgstr "" #: includes/admin/settings/settings-advanced.php:174 msgid "Custom theme" msgstr "" #: includes/admin/settings/settings-advanced.php:133 msgid "Cookie Management" msgstr "" #: includes/admin/settings/settings-advanced.php:184 msgid "Secure Cookies" msgstr "" #: includes/admin/settings/settings-advanced.php:190 msgid "HTTP Only" msgstr "" #: includes/admin/settings/settings-fields.php:94 msgid "Show Date Fields in the Activity Column" msgstr "" #: includes/admin/settings/settings-fields.php:96 msgid "The settings below control which dates show up in the activity column in the ticket list. The more fields you turn on the taller the row. Tall rows mean you can view fewer tickets on one screen. Sometimes, though, seeing all these dates can help with troubleshooting issues especially those related to reporting." msgstr "" #: includes/admin/settings/settings-fields.php:99 msgid "Show Open Date " msgstr "" #: includes/admin/settings/settings-fields.php:102 msgid "Show the open date in the activity column?" msgstr "" #: includes/admin/settings/settings-fields.php:106 msgid "Show Open Date in GMT" msgstr "" #: includes/admin/settings/settings-fields.php:109 msgid "Show the open date in GMT in the activity column?" msgstr "" #: includes/admin/settings/settings-fields.php:113 msgid "Show Close Date in GMT" msgstr "" #: includes/admin/settings/settings-fields.php:116 msgid "Show the close date in GMT in the activity column?" msgstr "" #: includes/admin/settings/settings-fields.php:120 msgid "Show Length Of Time Ticket Was Opened" msgstr "" #: includes/admin/settings/settings-fields.php:123 msgid "Show how long the ticket was opened? Note that this applies to closed tickets only." msgstr "" #: includes/admin/views/system-logs.php:358 msgid "Server Logs" msgstr "" #: includes/admin/settings/settings-advanced.php:94 #: includes/admin/views/system-logs.php:378 msgid "Download" msgstr "" #: includes/admin/views/system-logs.php:398 msgid "Max Lines" msgstr "" #: includes/admin/views/system-tools.php:55 msgid "Last reply date has been updated on all tickets." msgstr "" #: includes/admin/views/system-tools.php:155 msgid "Update last reply date on tickets" msgstr "" #: includes/admin/views/system-tools.php:157 msgid "Update" msgstr "" #: includes/admin/views/system-tools.php:158 msgid "Update last reply date on tickets." msgstr "" #: includes/class-product-sync.php:963 msgid "Re-synchronize all products from your e-commerce plugin. Any product not attached to an existing ticket and not matched to a product in your e-commerce system will be deleted." msgstr "" #: includes/class-product-sync.php:992 msgid "Delete unused Product Terms" msgstr "" #: includes/class-product-sync.php:997 msgid "Delete all Product Terms not used in any AS ticket." msgstr "" #: includes/admin/settings/settings-advanced.php:180 msgid "Sessions and Cookie Management" msgstr "" #: includes/admin/settings/settings-advanced.php:196 msgid "Expired Sessions Cleanup Batch Size" msgstr "" #: includes/admin/settings/settings-permissions.php:31 msgid "Ticket List Tabs" msgstr "" #: includes/admin/settings/settings-permissions.php:33 msgid "Control whether certain tabs are visible at the top of the admin ticket list" msgstr "" #: includes/admin/settings/settings-permissions.php:36 msgid "Show Documentation Tab" msgstr "" #: includes/admin/settings/settings-permissions.php:42 msgid "Show Bulk Actions Tab" msgstr "" #: includes/admin/settings/settings-permissions.php:48 msgid "Show Preferences Tab" msgstr "" #: awesome-support.php:660 msgid "Would you like a discount on your next Awesome Support purchase? Help us make a better product for you by allowing us to collect some anonymous statistics and adding you to our email list for important updates. We won’t record any sensitive data, only information regarding the WordPress environment and product settings, which we will use to help us make improvements to the product. Tracking is completely optional. To show our appreciation for helping make Awesome Support better, when you opt-in we will send you a discount code good towards your next purchase. And, opting in would allow us to send you any critical security related information directly - which, in most instances, would be much faster than receiving it from other sources." msgstr "" #: includes/admin/class-admin-tickets-list.php:1031 msgid "Edit ticket in new Window when the ticket ID is clicked" msgstr "" #: includes/admin/class-admin-tickets-list.php:1071 msgid "Links to documentation for all extensions and add-ons." msgstr "" #: includes/admin/class-admin-tickets-list.php:1076 msgid "Import Tickets (Zendesk, Ticksy, Helpscout)" msgstr "" #: includes/admin/class-admin-tickets-list.php:1077 msgid "1. Install The FREE Importer" msgstr "" #: includes/admin/class-admin-tickets-list.php:1078 msgid "The link above will direct you to the page with the importer add-on" msgstr "" #: includes/admin/class-admin-tickets-list.php:1080 msgid "2. Importer Documentation" msgstr "" #: includes/admin/class-admin-tickets-list.php:1081 msgid "Read the documentation to learn how to import tickets from Zendesk, Ticksy and Helpscout" msgstr "" #: includes/admin/functions-admin-ticket-detail-toolbars.php:52 msgid "Re-open Ticket" msgstr "" #: includes/admin/functions-admin-ticket-detail-toolbars.php:56 msgid "Close Ticket" msgstr "" #: includes/admin/functions-log-viewer.php:46 #: includes/admin/functions-log-viewer.php:76 #: includes/admin/functions-log-viewer.php:106 msgid "Not found" msgstr "" #: includes/admin/functions-metaboxes.php:46 msgid "Ticket Toolbar" msgstr "" #: includes/admin/functions-metaboxes.php:43 msgid "Main Tabs" msgstr "" #: includes/admin/functions-metaboxes.php:60 msgid "Misc and Debug" msgstr "" #: includes/admin/functions-misc.php:132 msgctxt "Link to edit a ticket reply" msgid "Edit" msgstr "" #: includes/admin/gutenberg/blocks/my-tickets/my-tickets-block.js:33 msgid "Awesome Support: View My Tickets" msgstr "" #: includes/admin/gutenberg/blocks/submit-ticket/submit-ticket-block.js:33 msgid "Awesome Support: Submit Ticket" msgstr "" #: includes/admin/metaboxes/replies.php:151 msgid "Toggle Replies" msgstr "" #: includes/admin/metaboxes/ticket-main-tabs.php:56 msgid "Statistics" msgstr "" #: includes/admin/metaboxes/toolbar-middle.php:20 msgid "Toggle Replies (Hide All Replies Except The Last 3)" msgstr "" #: includes/admin/metaboxes/toolbar-middle.php:23 msgid "Show/Hide The Ticket Slug" msgstr "" #: includes/admin/metaboxes/version.php:17 msgid "Awesome Support Version: " msgstr "" #: includes/admin/settings/settings-advanced.php:47 msgid "Importer Integration" msgstr "" #: includes/admin/settings/settings-advanced.php:49 msgid "If you use the Awesome Support SAAS Importer to import data from Zendesk, Helpscout or Ticksy, there is a reference field that contains the original ticket ID. The options below control what to do with that field. " msgstr "" #: includes/admin/settings/settings-advanced.php:52 msgid "Enable the Original Ticket ID Field?" msgstr "" #: includes/admin/settings/settings-advanced.php:55 msgid "Show this field in the admin screen?" msgstr "" #: includes/admin/settings/settings-advanced.php:59 msgid "Show Original Ticket ID In Column List?" msgstr "" #: includes/admin/settings/settings-advanced.php:62 msgid "Would you like to show the Original Ticket ID field in the ticket listing?" msgstr "" #: includes/admin/settings/settings-advanced.php:66 msgid "Label" msgstr "" #: includes/admin/settings/settings-advanced.php:69 msgid "What should the field be named on the screen?" msgstr "" #: includes/admin/settings/settings-advanced.php:135 msgid "Load BootStrap Files on Front-end?" msgstr "" #: includes/admin/settings/settings-advanced.php:142 msgid "Load BootStrap Files on Back-end?" msgstr "" #: includes/admin/settings/settings-advanced.php:205 msgid "Log Files" msgstr "" #: includes/admin/settings/settings-advanced.php:207 msgid "Awesome Support creates log files for certain events. These are different from WordPress, PHP and your webserver log files. Please tell us where you would like these files to be placed." msgstr "" #: includes/admin/settings/settings-advanced.php:211 msgid "Where Should Log Files Be Stored?" msgstr "" #: includes/admin/settings/settings-advanced.php:214 msgid "WordPress Uploads Folder" msgstr "" #: includes/admin/settings/settings-advanced.php:214 msgid "In The Absolute Path Specified Below" msgstr "" #: includes/admin/settings/settings-advanced.php:218 msgid "None Of The Above - Place Log Files Here " msgstr "" #: includes/admin/settings/settings-advanced.php:221 msgid "The absolute path to the log file location. This must be relative to the server user account and must NOT end in a forward slash!" msgstr "" #: includes/admin/settings/settings-general.php:32 msgid "Use SELECT2 For Staff Drop-downs" msgstr "" #: includes/admin/settings/settings-general.php:36 msgid "On ticket screen turn the staff dropdown into select2 box." msgstr "" #: includes/admin/settings/settings-general.php:63 msgid "Hide Closed (Admin)" msgstr "" #: includes/admin/settings/settings-general.php:70 msgid "Hide Closed (Front End)" msgstr "" #: includes/admin/settings/settings-general.php:91 msgid "Only show open tickets to clients on the front-end." msgstr "" #: includes/admin/settings/settings-fields.php:81 msgid "Show Third Party #1 data in the ticket list?" msgstr "" #: includes/admin/settings/settings-fields.php:89 msgid "Show Third Party #2 data in the ticket list?" msgstr "" #: includes/admin/settings/settings-fields.php:127 msgid "Show Extended Date In Replies" msgstr "" #: includes/admin/settings/settings-fields.php:130 msgid "Hovering over replies can show a short date or a full date-time stamp. Turn this on to show the full date-time stamp as well as a human-readable number indicating the age of the reply." msgstr "" #: includes/admin/settings/settings-fields.php:143 msgid "Show Channel field in the ticket list? (Channel allows you to select where a ticket originated - web, email, facebook etc.)" msgstr "" #: includes/admin/settings/settings-permissions.php:55 msgid "Ticket Details Tabs And Metaboxes" msgstr "" #: includes/admin/settings/settings-permissions.php:57 msgid "Control who can view certain ticket tabs on the ticket detail screen in wp-admin" msgstr "" #: includes/admin/settings/settings-permissions.php:60 msgid "Roles That Are NOT Allowed Access To The Custom Fields Tab" msgstr "" #: includes/admin/settings/settings-general.php:250 msgid "Enter a comma separated list of roles that should not see the CUSTOM FIELDS tab. Roles should be the internal WordPress role id such as wpas_support_agent and are case sensitive. There should be no spaces between the commas and role names when entering multiple roles." msgstr "" #: includes/admin/settings/settings-permissions.php:67 msgid "Roles That Are NOT Allowed Access To The Additional Interested Parties Tab" msgstr "" #: includes/admin/settings/settings-general.php:257 msgid "Enter a comma separated list of roles that should not see the ADDITIONAL INTERESTED PARTIES tab. Roles should be the internal WordPress role id such as wpas_support_agent and are case sensitive. There should be no spaces between the commas and role names when entering multiple roles." msgstr "" #: includes/admin/settings/settings-permissions.php:74 msgid "Roles That Are NOT Allowed Access To The Tags Metabox" msgstr "" #: includes/admin/settings/settings-general.php:264 msgid "Enter a comma separated list of roles that should not see the tags metabox. Roles should be the internal WordPress role id such as wpas_support_agent and are case sensitive. There should be no spaces between the commas and role names when entering multiple roles." msgstr "" #: includes/admin/settings/settings-general.php:110 msgid "Redirects" msgstr "" #: includes/admin/settings/settings-general.php:112 msgid "Configure where the user should be sent after certain actions" msgstr "" #: includes/admin/settings/settings-general.php:115 msgid "Logout Redirect" msgstr "" #: includes/admin/settings/settings-general.php:118 msgid "When the user clicks the logout button on an Awesome Support page, where should they be redirected to? Enter the FULL url starting with http or https." msgstr "" #: includes/admin/settings/settings-general.php:121 msgid "New Ticket Redirect" msgstr "" #: includes/admin/settings/settings-general.php:124 msgid "When the user enters a new ticket they are usually taken to the newly entered ticket. But, if you would like to redirect them someplace else, enter that location here. Enter the FULL url starting with http or https." msgstr "" #: includes/admin/settings/settings-general.php:129 msgid "Toolbars" msgstr "" #: includes/admin/settings/settings-general.php:290 msgid "Control whether certain toolbars are visible" msgstr "" #: includes/admin/settings/settings-general.php:134 msgid "Show Ticket Details Toolbar" msgstr "" #: includes/admin/settings/settings-general.php:138 msgid "Show the toolbar on the ticket detail screen when an agent is viewing the ticket?" msgstr "" #: includes/admin/settings/settings-general.php:182 msgid "Admin Rating Request" msgstr "" #: includes/admin/settings/settings-general.php:185 msgid "Remove the rating request footer in the admin screen." msgstr "" #: includes/admin/settings/settings-fields.php:206 msgid "Color-code Ticket Header?" msgstr "" #: includes/admin/settings/settings-fields.php:209 msgid "Checking this box will color the top border of the opening post to match the priority color" msgstr "" #: includes/admin/settings/settings-integration.php:13 msgid "Integrations" msgstr "" #: includes/admin/settings/settings-integration.php:17 msgid "WooCommerce" msgstr "" #: includes/admin/settings/settings-integration.php:20 msgid "Add the MY TICKETS and OPEN A TICKET links to the MY ACCOUNT page in WooCommerce. For more advanced integration features checkout our %s" msgstr "" #: includes/admin/settings/settings-integration.php:23 msgid "Enable WooCommerce Integration" msgstr "" #: includes/admin/settings/settings-integration.php:26 msgid "Add the Awesome Support MY TICKETS and OPEN A TICKET page links on the WooCommerce MY ACCOUNT page" msgstr "" #: includes/admin/settings/settings-integration.php:30 msgid "Permalinks Warning:" msgstr "" #: includes/admin/settings/settings-integration.php:32 msgid "Note: You must go to your Permalinks page and save the settings there again if you turn on or off the WooCommerce option above." msgstr "" #: includes/admin/settings/settings-integration.php:35 msgid "Label for MY TICKETS link" msgstr "" #: includes/admin/settings/settings-integration.php:38 msgid "If left blank, the label will be \"My tickets\". Leave blank if you are creating a multi-language website" msgstr "" #: includes/admin/settings/settings-integration.php:41 msgid "Label for SUBMIT TICKET link" msgstr "" #: includes/admin/settings/settings-integration.php:44 msgid "If left blank, the label will be \"Open a support ticket\". Leave blank if you are creating a multi-language website" msgstr "" #: includes/admin/settings/settings-integration.php:49 msgid "Teamviewer" msgstr "" #: includes/admin/settings/settings-integration.php:54 msgid "Enable Teamviewer Chat" msgstr "" #: includes/admin/settings/settings-integration.php:57 msgid "If your team is licensed to user teamviewer in a multi-user environment you can use teamviewer chat right inside the Awesome Support ticket screens!" msgstr "" #: includes/admin/class-admin-help.php:163 #: includes/admin/settings/settings-products-management.php:47 msgid "Slug" msgstr "" #: includes/admin/settings/settings-products-management.php:50 msgid "Enter the slug you would like to use for your product urls. If you change this, please to to the WordPress SETTINGS->PERMALINKS page and click the save button to force WP to update its configuration with your new value" msgstr "" #: includes/admin/settings/settings-registration.php:17 #: includes/admin/settings/settings-registration.php:20 msgid "Registration" msgstr "" #: includes/admin/settings/settings-registration.php:39 msgid "Registration Alerts" msgstr "" #: includes/admin/settings/settings-registration.php:41 msgid "Who should receive the standard WordPress notifications when a new user registers on the site?" msgstr "" #: includes/admin/settings/settings-registration.php:44 msgid "Who Should Receive New User Notifications?" msgstr "" #: includes/admin/settings/settings-registration.php:47 msgid "No One" msgstr "" #: includes/admin/settings/settings-registration.php:47 msgid "Only The Customer" msgstr "" #: includes/admin/settings/settings-registration.php:47 msgid "Only The Site Admin" msgstr "" #: includes/admin/settings/settings-registration.php:47 msgid "Customer and Admin" msgstr "" #: includes/admin/settings/settings-registration.php:52 msgid "User Names" msgstr "" #: includes/admin/settings/settings-registration.php:54 msgid "How should user names be determined?" msgstr "" #: includes/admin/settings/settings-registration.php:57 msgid "User Name Construction" msgstr "" #: includes/admin/settings/settings-registration.php:61 msgid "How should we construct the user name?" msgstr "" #: includes/admin/settings/settings-registration.php:63 msgid "Default - Uses the first part of email address" msgstr "" #: includes/admin/settings/settings-registration.php:64 msgid "Use the entire email address" msgstr "" #: includes/admin/settings/settings-registration.php:65 msgid "Use a random number" msgstr "" #: includes/admin/settings/settings-registration.php:66 msgid "Use a GUID" msgstr "" #: includes/admin/settings/settings-registration.php:67 msgid "Use the first name" msgstr "" #: includes/admin/settings/settings-registration.php:68 msgid "Use the last name" msgstr "" #: includes/admin/settings/settings-registration.php:69 msgid "Concatenate the first and last name" msgstr "" #: includes/admin/settings/settings-registration.php:74 msgid "Registration Field Descriptions" msgstr "" #: includes/admin/settings/settings-registration.php:76 msgid "Add a description to each of the registration fields which will appear beneath the field. You can use this to add GDPR related information indicating what each field is used for." msgstr "" #: includes/admin/settings/settings-registration.php:79 msgid "First name description" msgstr "" #: includes/admin/settings/settings-registration.php:85 msgid "Last name description" msgstr "" #: includes/admin/settings/settings-registration.php:91 msgid "Email address description" msgstr "" #: includes/admin/settings/settings-registration.php:115 msgid "GDPR Notice #1" msgstr "" #: includes/admin/settings/settings-registration.php:117 msgid "The GDPR requires that you provide explicit notice about what you will do with the data you collect from users. This section allows you to describe how any personal data collected will be used and require consent from the user before they can register." msgstr "" #: includes/admin/settings/settings-registration.php:120 #: includes/admin/settings/settings-registration.php:155 #: includes/admin/settings/settings-registration.php:191 msgid "GDPR Notice: Short Description" msgstr "" #: includes/admin/settings/settings-registration.php:124 #: includes/admin/settings/settings-registration.php:159 #: includes/admin/settings/settings-registration.php:195 msgid "If you fill this in, a mandatory checkbox will be added in the registration form. Users won't be able to register if they don't tick the checkbox. It is best to keep this brief - eg: Receive Emails? or Join Email List?" msgstr "" #: includes/admin/settings/settings-registration.php:127 #: includes/admin/settings/settings-registration.php:162 #: includes/admin/settings/settings-registration.php:198 msgid "GDPR Notice: Long Description" msgstr "" #: includes/admin/settings/settings-registration.php:131 #: includes/admin/settings/settings-registration.php:166 #: includes/admin/settings/settings-registration.php:202 msgid "If you add notice terms in this box, a mandatory checkbox will be added in the registration form. Users won't be able to register if they don't accept these notice terms. It is best to keep this notice to one or two lines." msgstr "" #: includes/admin/settings/settings-registration.php:150 msgid "GDPR Notice #2" msgstr "" #: includes/admin/settings/settings-registration.php:152 #: includes/admin/settings/settings-registration.php:188 msgid "If personal data will be used in any additional context add that here. It is best to keep this brief." msgstr "" #: includes/admin/settings/settings-registration.php:186 msgid "GDPR Notice #3" msgstr "" #: includes/admin/settings/settings-style.php:34 msgid "Show an editor for the ticket description when user submits a ticket." msgstr "" #: includes/admin/tinymce/langs/wpas_editor_langs.php:13 msgid "Ticket Email Template Tags" msgstr "" #: includes/admin/tinymce/langs/wpas_editor_langs.php:14 #: includes/admin/tinymce/langs/wpas_editor_langs.php:15 msgid "Awesome Support Email Template Tags" msgstr "" #: includes/admin/tinymce/langs/wpas_editor_langs.php:18 msgid "Select one of the following tags to insert into the email template, at the current cursor location.

Note that these tags are only applicable on certain settings tabs and screens. These include the EMAIL, NOTIFICATIONS and SATISFACTION SURVEY settings tabs as well as the RULESET screens. Some tags are applicable on the FAQ and DOCUMENTATION settings screens as well. Using them anywhere else will have no effect!" msgstr "" #: includes/admin/views/system-status.php:1 msgid "The system status is a built-in debugging tool. If you contacted support and you're asked to provide the system status, click the button below to copy your system report:" msgstr "" #: includes/admin/views/system-tools.php:271 msgid "Re-run conversion from 4.0.x to 4.4.0" msgstr "" #: includes/admin/views/system-tools.php:274 msgid "If your CAPABILITIES are not installed, re-run the 4.x.x to 4.4.0 conversion process. Make sure you have a BACKUP!" msgstr "" #: includes/admin/views/system-tools.php:278 msgid "Re-run conversion from 4.x.x to 5.0.0" msgstr "" #: includes/admin/views/system-tools.php:281 msgid "If your CAPABILITIES are not installed, re-run the 4.x.x to 5.0.0 conversion process. Make sure you have a BACKUP!" msgstr "" #: includes/class-extension-base.php:226 msgid "You need Awesome Support to activate this addon. Please install Awesome Support before continuing." msgstr "" #: includes/class-extension-base.php:247 msgid "%s requires Awesome Support to be active. Please activate the core plugin first." msgstr "" #: includes/class-extension-base.php:251 msgid "Unfortunately, %s can not run on PHP versions older than %s. Read more information about how you can update." msgstr "" #: includes/class-extension-base.php:255 msgid "%s requires Awesome Support version %s or greater. Please update the core plugin first." msgstr "" #: includes/class-extension-base.php:259 msgid "%s requires some dependencies that aren't loaded. Please contact support." msgstr "" #: includes/class-extension-base.php:570 msgid "Please fill-in your product license now. If you don't, your copy of %s will never be updated." msgstr "" #: includes/class-extension-base.php:595 msgid "You must fill-in your product license in order to get future plugin updates. Click here to do it." msgstr "" #: includes/custom-fields/functions-custom-fields.php:828 msgid "Help Desk SaaS Ticket ID" msgstr "" #: includes/functions-post-type.php:28 msgctxt "placeholder for main paragraph when adding a new ticket" msgid "Enter the contents for your new ticket here" msgstr "" #: includes/functions-user.php:66 includes/functions-user.php:72 #: includes/functions-user.php:78 msgid "You must check the %s box in order to register a support account on this site." msgstr "" #: includes/integrations/wc-account.php:76 msgid "My tickets" msgstr "" #: includes/integrations/wc-account.php:77 msgid "Open a support ticket" msgstr "" #: tracking/class-example-settings.php:43 #: tracking/class-example-settings.php:52 msgid "Example Settings" msgstr "" #: tracking/class-example-settings.php:58 msgid "Text field:" msgstr "" #: tracking/class-example-settings.php:65 msgid "Checkbox" msgstr "" #: tracking/class-example-settings.php:72 msgid "Select" msgstr "" #: tracking/class-example-settings.php:79 msgid "Opt out" msgstr "" #: tracking/class-example-settings.php:97 msgid "Default setting" msgstr "" #: tracking/class-example-settings.php:128 msgid "You previously opted in to sending tracking details. You can change that setting here." msgstr "" #: tracking/class-example-settings.php:140 msgid "Option 1" msgstr "" #: tracking/class-example-settings.php:141 msgid "Option 2" msgstr "" #: tracking/class-example-settings.php:142 msgid "Option 3" msgstr "" #: tracking/class-example-settings.php:148 msgid "These settings are for example only." msgstr "" #: tracking/class-plugin-usage-tracker.php:145 msgid "Once Weekly" msgstr "" #: tracking/class-plugin-usage-tracker.php:149 msgid "Once Monthly" msgstr "" #: tracking/class-plugin-usage-tracker.php:313 msgid "We can't detect any product information. This is most probably because you have not included the code snippet." msgstr "" #: tracking/class-plugin-usage-tracker.php:806 msgid "Thank you for installing our %1$s. We would like to track its usage on your site. We don't record any sensitive data, only information regarding the WordPress environment and %1$s settings, which we will use to help us make improvements to the %1$s. Tracking is completely optional." msgstr "" #: tracking/class-plugin-usage-tracker.php:812 msgid "Thank you for installing our %1$s. We'd like your permission to track its usage on your site and subscribe you to our newsletter. We won't record any sensitive data, only information regarding the WordPress environment and %1$s settings, which we will use to help us make improvements to the %1$s. Tracking is completely optional." msgstr "" #: tracking/class-plugin-usage-tracker.php:823 msgid "Allow" msgstr "" #: tracking/class-plugin-usage-tracker.php:824 msgid "Do Not Allow" msgstr "" #: tracking/class-plugin-usage-tracker.php:861 msgid "Thank you for opting in to tracking. Would you like to receive occasional news about this %s, including details of new features and special offers?" msgstr "" #: tracking/class-plugin-usage-tracker.php:870 msgid "Yes Please" msgstr "" #: tracking/class-plugin-usage-tracker.php:871 msgid "No Thank You" msgstr "" #: tracking/class-plugin-usage-tracker.php:902 msgid "Sorry to see you go" msgstr "" #: tracking/class-plugin-usage-tracker.php:903 msgid "Before you deactivate the plugin, would you quickly give us your reason for doing so?" msgstr "" #: tracking/class-plugin-usage-tracker.php:905 msgid "Set up is too difficult" msgstr "" #: tracking/class-plugin-usage-tracker.php:906 msgid "Lack of documentation" msgstr "" #: tracking/class-plugin-usage-tracker.php:907 msgid "Not the features I wanted" msgstr "" #: tracking/class-plugin-usage-tracker.php:908 msgid "Found a better plugin" msgstr "" #: tracking/class-plugin-usage-tracker.php:909 msgid "Installed by mistake" msgstr "" #: tracking/class-plugin-usage-tracker.php:910 msgid "Only required temporarily" msgstr "" #: tracking/class-plugin-usage-tracker.php:911 msgid "Didn't work" msgstr "" #: tracking/class-plugin-usage-tracker.php:913 msgid "Details (optional)" msgstr "" #: tracking/class-plugin-usage-tracker.php:952 msgid "Submitting form" msgstr "" #: tracking/class-plugin-usage-tracker.php:1012 msgid "Submit and Deactivate" msgstr "" #: tracking/class-plugin-usage-tracker.php:1012 msgid "Just Deactivate" msgstr "" #: includes/gas-framework/inc/edd-licensing/EDD_SL_Plugin_Updater.php:198 msgid "There is a new version of %1$s available. %2$sView version %3$s details%4$s." msgstr "" #: includes/gas-framework/inc/edd-licensing/EDD_SL_Plugin_Updater.php:206 msgid "There is a new version of %1$s available. %2$sView version %3$s details%4$s or %5$supdate now%6$s." msgstr "" #: includes/gas-framework/inc/edd-licensing/EDD_SL_Plugin_Updater.php:349 msgid "You do not have permission to install plugin updates" msgstr "" #: includes/gas-framework/inc/edd-licensing/EDD_SL_Plugin_Updater.php:349 msgid "Error" msgstr "" #: includes/gas-framework/lib/class-option-edd-license.php:137 msgid "Your license is valid and active." msgstr "" #: includes/gas-framework/lib/class-option-edd-license.php:141 msgid "Your license is invalid." msgstr "" #: includes/gas-framework/lib/class-option-edd-license.php:156 msgid "Activate" msgstr "" #: includes/gas-framework/lib/class-option-edd-license.php:162 msgid "The remote server did not return a valid response. You can retry by hitting the «Save» button again." msgstr "" #: includes/gas-framework/lib/class-option-edd-license.php:166 msgid "Your license is expired." msgstr "" #: includes/gas-framework/lib/class-option-edd-license.php:170 msgid "Unexpected response from server: " msgstr "" #: includes/gas-framework/lib/class-option-edd-license.php:175 msgid "Entering your license key is mandatory to get the product updates." msgstr "" #: awesome-support.php:640 msgid "Would you like a discount on your next Awesome Support purchase? Help us make a better product for you by allowing us to collect some system statistics and adding you to our email list for important updates. We won’t record any sensitive data, only information regarding the WordPress environment and product settings, which we will use to help us make improvements to the product. Tracking is completely optional. To show our appreciation for helping make Awesome Support better, when you opt-in we will send you a discount code good towards your next purchase. And, opting in would allow us to send you any critical security related information directly - which, in most instances, would be much faster than receiving it from other sources." msgstr "" #: awesome-support.php:641 msgid " Find out more about what data we collect and how its used. View our privacy policy." msgstr "" #: includes/admin/class-admin-help.php:66 msgid "

Default Assignee

Even though the plugin will try to assign new tickets to the less busy agents, we need to know who to assign to in case we can't find a perfect fit for the new tickets.

" msgstr "" #: includes/admin/class-admin-help.php:71 msgid "Use Select2" msgstr "" #: includes/admin/class-admin-help.php:72 msgid "

Use SELECT2 For Staff Drop-downs

A SELECT2 drop-down is used when you have a large list of items which would take a long time to render on the screen. Instead, the user gets to limit the list by searching and seeing the results show up in real-time. Most sites will not hav a large number of agents so this option is usually turned off.

" msgstr "" #: includes/admin/class-admin-help.php:129 msgid "

When setting up your e-mails templates, you can use a certain number of template tags allowing you to dynamically add user-related information at the moment the e-mail is sent. Here is the list of available tags:

%s" msgstr "" #: includes/admin/class-admin-help.php:157 msgid "Synchronize Products" msgstr "" #: includes/admin/class-admin-help.php:158 msgid "

Synchronize WooCommerce or EDD Products

If you have WooCommerce or EDD installed, you will see an option allowing you to turn on synchronization between those plugins and the Awesome Support product list. But, you cannot synchronize your product list to both simultanously. If you have both WC and EDD installed and active for some reason then you will be synchronizing with WooCommerce.

" msgstr "" #: includes/admin/class-admin-help.php:164 msgid "

Slug

Change this if you would like the URL for your products to include something other than PRODUCT.

" msgstr "" #: includes/admin/class-admin-help.php:199 #: includes/admin/settings/settings-notifications.php:25 msgid "Use HTML Template" msgstr "" #: includes/admin/class-admin-help.php:200 msgid "

Use HTML Template

Wrap all outgoing emails in a set of pretty HTML forms and tags. With this option turned on you can set a LOGO and create fancy header and footers around your outgoing email alerts.

However, if you have another plugin installed that already wraps all WordPress outgoing emails in a fancy HTML template then you should turn this option OFF.

" msgstr "" #: includes/admin/class-admin-help.php:229 msgid "

Custom Login Page

This can be a dangerous setting. It is here to allow advanced users to create their own login / registration page. If you don't like our login form, you can replace it by your own.

To do so, create a new page containing the form (either with the use of a shortcode or a page template), then set this newly created page as the \"Custom Login / Registration Page\" in the setting below.

Beware, setting a wrong page as the custom login page can either show a blank page or create an infinite loop.

" msgstr "" #: includes/admin/class-admin-tickets-list.php:992 msgid "Opening Post" msgstr "" #: includes/admin/class-admin-tickets-list.php:993 msgid "Replies" msgstr "" #: includes/admin/class-admin-user.php:118 msgid "Awesome Support: Preferences" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:62 msgid "Product Setup" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:67 msgid "Submit ticket page" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:72 msgid "My ticket Page" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:87 msgid "Let's Go" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:125 msgid "Awesome Support › Setup Wizard" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:193 msgid "Not right now" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:208 msgid "Welcome to Awesome Support! This setup wizard will help you to quickly configure your new support system so that you can start processing customer requests right away. So lets get started with our first question!" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:212 msgid "Would you like to turn on support for multiple products?" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:213 msgid "If you only offer support for one product you do not need to turn on multi-product support. But if you offer support for multiple products then you should respond YES to this question." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:214 msgid "Note: You can change your mind later by going to the TICKETS->SETTINGS->PRODUCTS MANAGEMENT tab." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:250 msgid "Which menu would you like to add the SUBMIT TICKET page to?" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:251 msgid "We have created a new page that users can access to submit tickets to your new support system. However, the page first needs to be added to one of your menus so that the user can easily access it." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:252 #: includes/admin/class-as-admin-setup-wizard.php:300 msgid "Note: If you change your mind later you can remove the page from your menu or add it to a new menu via APPEARANCE->MENUS." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:264 msgid "It looks like you have a brand new install of WordPress without any menus. So please setup at least one menu first. Click PRIORITIES." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:346 msgid "You can also tweak how priorities work by changing settings under the TICKETS->SETTINGS->FIELDS tab." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:380 msgid "Do you want to enable Departments?" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:381 msgid "Turn this option on if you would like to assign departments to your tickets." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:382 msgid "Once enabled, you can configure your list of departments by going to TICKETS->DEPARTMENTS." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:383 msgid "You can turn this off later if you change your mind by going to the TICKETS->SETTINGS->FIELDS tab." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:417 msgid "Your new support system is all set up and ready to go!" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:418 msgid "If your menus are active in your theme your users will now able to register for an account and submit tickets." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:419 msgid "Do you have existing users in your WordPress System?" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:421 msgid "If so, you will want to read this article on our website." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:423 msgid "Where are my support tickets?" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:424 msgid "You can now access your support tickets and other support options under the new TICKETS menu option." msgstr "" #: includes/admin/functions-admin-actions.php:217 #: includes/functions-post.php:814 msgid "Original data not available because detailed logging is not turned on or allowed" msgstr "" #: includes/admin/functions-admin-actions.php:223 #: includes/admin/functions-admin-actions.php:226 msgid "Reply #%s was deleted from ticket #%s." msgstr "" #: includes/admin/functions-ajax.php:75 includes/admin/functions-ajax.php:126 msgid "Ticket not found" msgstr "" #: includes/admin/functions-list-table.php:249 includes/scripts.php:200 msgid "Print" msgstr "" #: includes/admin/functions-list-table.php:270 msgid "Print Tickets" msgstr "" #: includes/admin/functions-menu.php:29 msgid "Help & Support" msgstr "" #: includes/admin/functions-misc.php:150 msgctxt "View ticket reply history" msgid "History" msgstr "" #: includes/admin/metaboxes/message.php:54 msgid "Edit" msgstr "" #: includes/admin/metaboxes/toolbar-middle.php:29 msgid "View History" msgstr "" #: includes/admin/metaboxes/message.php:59 msgid "Save" msgstr "" #: includes/admin/metaboxes/replies.php:180 msgid "CLOSE" msgstr "" #: includes/admin/settings/settings-advanced.php:87 msgid "Render Method" msgstr "" #: includes/admin/settings/settings-advanced.php:90 msgid "How should the attachment be rendered when attachments are using masked links? In-line will try to show attachments in the browser. Download will always download the attachment, regardless of what type it is." msgstr "" #: includes/admin/settings/settings-advanced.php:93 msgid "Inline" msgstr "" #: includes/admin/settings/settings-fields.php:14 msgid "Fields" msgstr "" #: includes/admin/settings/settings-fields.php:154 msgid "We have two options that allow you to create custom fields. Please read this article on our website to learn about them." msgstr "" #: includes/admin/settings/settings-general.php:20 msgid "General Admin and Agent Options" msgstr "" #: includes/admin/settings/settings-general.php:54 #: includes/admin/settings/settings-general.php:88 msgid "Hide Closed Tickets" msgstr "" #: includes/admin/settings/settings-general.php:76 msgid "Front-end Options" msgstr "" #: includes/admin/settings/settings-general.php:78 msgid "These settings control the user experience when they submit or view their tickets" msgstr "" #: includes/admin/settings/settings-general.php:81 msgid "Tickets Per Page" msgstr "" #: includes/admin/settings/settings-general.php:95 msgid "Hide Ticket ID" msgstr "" #: includes/admin/settings/settings-general.php:98 msgid "Do not show the ticket id in the title when viewing the ticket list" msgstr "" #: includes/admin/settings/settings-general.php:102 msgid "Show Close Ticket Checkbox" msgstr "" #: includes/admin/settings/settings-general.php:105 msgid "Show the checkbox that allow users to close tickets. This affects ALL users. (If you would like to restrict closing tickets to only some users, use WordPress roles and the close_ticket capability instead.)" msgstr "" #: includes/admin/settings/settings-general.php:131 msgid "Control whether certain toolbars are visible to agents" msgstr "" #: includes/admin/settings/settings-general.php:144 msgid "Configure pages where tickets will be displayed - we take special actions when these pages are viewed by the user" msgstr "" #: includes/admin/settings/settings-licenses.php:23 msgid "Data Sharing Disclosure" msgstr "" #: includes/admin/settings/settings-licenses.php:25 msgid "Adding one or more license keys will send information about your domain, system and license status to our servers. By adding a license key you CONSENT to transmitting this information to us in order for us to provide the automatic updates and other services that you are entitled to under your license. To remove consent, simply remove your license key. If you choose not to add your license keys you can update your software manually by downloading the latest files from your account dashboard on our website." msgstr "" #: includes/admin/settings/settings-moderated-registration.php:14 #: includes/admin/settings/settings-moderated-registration.php:18 msgid "Moderated Registration" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:23 msgid "Moderated registrations allow you to approve each user before they can use the ticketing system.
If moderated registration is turned on in the Registration Settings tab then the options shown below will allow you to fine-tune the behavior of registrations." msgstr "" #: includes/admin/settings/settings-moderated-registration.php:27 msgid "Registration Submission Message" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:30 msgid "This is the message that we show to the user after they submit their registration request." msgstr "" #: includes/admin/settings/settings-moderated-registration.php:31 msgid "Your account has been created and submitted for review. The administrator will review it and notify you when it has been approved." msgstr "" #: includes/admin/settings/settings-moderated-registration.php:35 msgid "Roles" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:40 msgid "Pending Registration Role" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:43 msgid "This is the role that the user will have while a registration is waiting for admin approval. The role should be the internal WordPress role id such as wpas_user and is case sensitive. If you leave this blank the user will have no role on the site while waiting for registration approval." msgstr "" #: includes/admin/settings/settings-moderated-registration.php:48 msgid "Approved User Role" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:51 msgid "This is the role the user will receive after a user registration request is approved. The role should be the internal WordPress role id such as wpas_user and is case sensitive. Do not leave this blank." msgstr "" #: includes/admin/settings/settings-moderated-registration.php:56 msgid "Moderated Registration Email Templates" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:58 msgid "Notify admins and users about pending and approved registrations" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:62 msgid "Email to admin when a user registers" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:71 msgid "Send email to admin when a new user makes a registration request" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:86 #: includes/admin/settings/settings-moderated-registration.php:113 #: includes/admin/settings/settings-moderated-registration.php:142 #: includes/admin/settings/settings-moderated-registration.php:171 msgid "Email Content" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:89 msgid "Email to users when they register" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:98 msgid "Send email to users when their regisration request is waiting for approval" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:118 msgid "Email to users when registration has been approved" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:127 msgid "Send email to user if their registration request is approved" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:147 msgid "Email to users when registration is denied" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:156 msgid "Send email to user if their registration request is denied" msgstr "" #: includes/admin/settings/settings-notifications.php:29 msgid "Outgoing notifications are styled with a built-in html template. If you are using an e-mail templating plugin you should deactivate this option." msgstr "" #: includes/admin/settings/settings-notifications.php:81 msgid "This is sent to the user when they open a new ticket." msgstr "" #: includes/admin/settings/settings-notifications.php:106 msgid "This is sent to the agent when they are assigned to a ticket." msgstr "" #: includes/admin/settings/settings-notifications.php:131 msgid "This is sent to the user when an agent replies to a ticket." msgstr "" #: includes/admin/settings/settings-notifications.php:156 msgid "This is sent to agents when a new reply is received from a user." msgstr "" #: includes/admin/settings/settings-notifications.php:181 msgid "These are sent as alerts to the user before a ticket is automatically closed (requires auto-close add-on otherwise this section is blank)." msgstr "" #: includes/admin/settings/settings-notifications.php:187 msgid "This is sent to the user when an agent closes a ticket." msgstr "" #: includes/admin/settings/settings-notifications.php:212 msgid "This is sent to the agent when a user closes a ticket." msgstr "" #: includes/admin/settings/settings-permissions.php:14 #: includes/admin/settings/settings-permissions.php:17 #: includes/file-uploader/settings-file-upload.php:79 msgid "Permissions" msgstr "" #: includes/admin/settings/settings-permissions.php:23 msgid "" "Basic user and agent permissions are handled by WordPress ROLES and CAPABILITIES.
\n" "\t\t\t\t\t\t\t\t\t\t\t When this plugin was installed, we automatically included roles for agents and users named SUPPORT AGENT and SUPPORT USER.
\n" "\t\t\t\t\t\t\t\t\t\t\t You can use these when you set up new users and they are automatically assigned to users that register on our login page.
\n" "\t\t\t\t\t\t\t\t\t\t\t BUT, if you have existing users with existing roles that need to open tickets please read this article on our website.
\n" "\t\t\t\t\t\t\t\t\t\t\t The rest of this page helps you to control the appearance of some items on your ticket screens." msgstr "" #: includes/admin/settings/settings-permissions.php:63 msgid "Enter a comma separated list of roles that should not see the CUSTOM FIELDS tab. Roles should be the internal WordPress role id such as wpas_agent and are case sensitive. There should be no spaces between the commas and role names when entering multiple roles." msgstr "" #: includes/admin/settings/settings-permissions.php:70 msgid "Enter a comma separated list of roles that should not see the ADDITIONAL INTERESTED PARTIES tab. Roles should be the internal WordPress role id such as wpas_agent and are case sensitive. There should be no spaces between the commas and role names when entering multiple roles." msgstr "" #: includes/admin/settings/settings-permissions.php:77 msgid "Enter a comma separated list of roles that should not see the tags metabox. Roles should be the internal WordPress role id such as wpas_agent and are case sensitive. There should be no spaces between the commas and role names when entering multiple roles." msgstr "" #: includes/admin/settings/settings-permissions.php:82 msgid "Editing History" msgstr "" #: includes/admin/settings/settings-permissions.php:105 msgid "Roles That Are NOT Allowed to Edit Ticket Content" msgstr "" #: includes/admin/settings/settings-permissions.php:108 msgid "Enter a comma separated list of roles that should NOT be able to edit ticket content. Roles should be the internal WordPress role id such as wpas_agent and are case sensitive. There should be no spaces between the commas and role names when entering multiple roles." msgstr "" #: includes/admin/settings/settings-permissions.php:113 msgid "Allow Agents To Edit Their Own Replies" msgstr "" #: includes/admin/settings/settings-permissions.php:116 msgid "Would you like agents to be able to edit their own replies?" msgstr "" #: includes/admin/settings/settings-permissions.php:121 msgid "Roles That Can Edit All Replies" msgstr "" #: includes/admin/settings/settings-permissions.php:124 msgid "Enter a comma separated list of roles that should be able to edit any agent and user reply. Roles should be the internal WordPress role id such as wpas_agent and are case sensitive. There should be no spaces between the commas and role names when entering multiple roles." msgstr "" #: includes/admin/settings/settings-permissions.php:129 msgid "Allow Agents To Delete Their Own Replies" msgstr "" #: includes/admin/settings/settings-permissions.php:132 msgid "Would you like agents to be able to delete their own replies? (FYI: We really do not recommend allowing deletes but you do have the option if you want it!)" msgstr "" #: includes/admin/settings/settings-permissions.php:137 msgid "Roles That Can Delete All Replies" msgstr "" #: includes/admin/settings/settings-permissions.php:140 msgid "Enter a comma separated list of roles that should be able to delete any agent and user reply. Roles should be the internal WordPress role id such as wpas_agent and are case sensitive. There should be no spaces between the commas and role names when entering multiple roles." msgstr "" #: includes/admin/settings/settings-permissions.php:145 msgid "Permanently Delete Replies" msgstr "" #: includes/admin/settings/settings-permissions.php:148 msgid "Check this to allow replies to be permanently deleted. If you do not check this option, deleted items will end up in the WordPress trash bin which will allow you to see the deletion in-line. They can be permanently deleted later with most third-party clean-up plugins." msgstr "" #: includes/admin/settings/settings-permissions.php:153 msgid "Log content edits" msgstr "" #: includes/admin/settings/settings-permissions.php:156 msgid "What level should edits to ticket content and replies be logged?" msgstr "" #: includes/admin/settings/settings-permissions.php:157 msgid "Low - only logs whether the ticket or reply was edited. This prevents additional sensitive data from being stored in the log when the intention is to edit out sensitive information." msgstr "" #: includes/admin/settings/settings-permissions.php:158 msgid "High - log the original contents before the reply was edited so that a full history could be maintained" msgstr "" #: includes/admin/settings/settings-privacy.php:14 #: includes/admin/settings/settings-privacy.php:18 msgid "Privacy" msgstr "" #: includes/admin/settings/settings-privacy.php:19 msgid "Control how the PRIVACY button appears to the user and the options available with it" msgstr "" #: includes/admin/settings/settings-privacy.php:24 msgid "Show Button" msgstr "" #: includes/admin/settings/settings-privacy.php:27 msgid "Show the PRIVACY button on the front-end where users can request deletion of their data, export their data and modify their opt-in selections" msgstr "" #: includes/admin/settings/settings-privacy.php:31 msgid "Button Label" msgstr "" #: includes/admin/settings/settings-privacy.php:34 msgid "Enter the label for the Privacy button in My Tickets page." msgstr "" #: includes/admin/settings/settings-privacy.php:38 msgid "Privacy Popup Heading" msgstr "" #: includes/admin/settings/settings-privacy.php:41 msgid "Enter content that the user should see at the top of the popup when the Privacy button in the My Tickets page is clicked." msgstr "" #: includes/admin/settings/settings-privacy.php:45 msgid "Privacy Popup Footer" msgstr "" #: includes/admin/settings/settings-privacy.php:48 msgid "Enter content that the user should see at the bottom of the popup when the Privacy button in the My Tickets page is clicked." msgstr "" #: includes/admin/settings/settings-privacy.php:53 msgid "Tabs" msgstr "" #: includes/admin/settings/settings-privacy.php:54 msgid "Enable or disable the tabs that will show in the privacy popup" msgstr "" #: includes/admin/settings/settings-privacy.php:58 msgid "Show Consent Tab" msgstr "" #: includes/admin/settings/settings-privacy.php:61 msgid "Show the tab that allows users to modify their existing consent" msgstr "" #: includes/admin/settings/settings-privacy.php:65 msgid "Show Delete Existing Data Tab" msgstr "" #: includes/admin/settings/settings-privacy.php:68 msgid "Show the tab that allows users to request deletion of their data" msgstr "" #: includes/admin/settings/settings-privacy.php:72 msgid "Show Export Tab" msgstr "" #: includes/admin/settings/settings-privacy.php:75 msgid "Show the tab that allows users to export their ticket data" msgstr "" #: includes/admin/settings/settings-privacy.php:80 msgid "Delete Existing Data" msgstr "" #: includes/admin/settings/settings-privacy.php:81 msgid "Options when allowing users to request deletion of their data" msgstr "" #: includes/admin/settings/settings-privacy.php:88 msgid "This is the subject of the ticket that will be submitted when the user opens a ticket to request deletion of their data" msgstr "" #: includes/admin/settings/settings-privacy.php:89 #: includes/gdpr-integration/tab-content/gdpr-delete-existing-data.php:17 msgid "Official Request: Please Delete My Existing Data (\"Right To Be Forgotten\")." msgstr "" #: includes/admin/settings/settings-privacy.php:92 msgid "Anonymize instead of Delete" msgstr "" #: includes/admin/settings/settings-privacy.php:95 msgid "Option to anonymize the user data instead of deleting it - this helps to keep statistics accurate. New anonymous users will be created and attached to existing tickets." msgstr "" #: includes/admin/settings/settings-privacy.php:98 msgid "User Can Submit Additional Information" msgstr "" #: includes/admin/settings/settings-privacy.php:102 msgid "Do you want to allow the user to enter a longer description related to their request to delete their data?" msgstr "" #: includes/admin/settings/settings-privacy.php:106 msgid "Periodic Anonymization" msgstr "" #: includes/admin/settings/settings-privacy.php:108 msgid "Use the options in this section to enable a periodic cron process to anonymize or delete old tickets" msgstr "" #: includes/admin/settings/settings-privacy.php:111 msgid "Enable Periodic Anonymization" msgstr "" #: includes/admin/settings/settings-privacy.php:114 msgid "Enable the periodic process that will anonymize or delete old tickets" msgstr "" #: includes/admin/settings/settings-privacy.php:118 msgid "Cron Job Interval" msgstr "" #: includes/admin/settings/settings-privacy.php:121 msgid "How often should we run the anonymization process? The value entered here is in minutes - 1440 minutes is one day." msgstr "" #: includes/admin/settings/settings-privacy.php:126 msgid "Ticket Age" msgstr "" #: includes/admin/settings/settings-privacy.php:129 msgid "How old should tickets be before they are anonymized or deleted? Enter a value in days - default is 180 days or approximately six months." msgstr "" #: includes/admin/settings/settings-privacy.php:133 msgid "Delete Tickets" msgstr "" #: includes/admin/settings/settings-privacy.php:137 msgid "Delete tickets instead of anonymizing them. WARNING: Deleted tickets CANNOT be recovered!" msgstr "" #: includes/admin/settings/settings-privacy.php:141 msgid "Tickets to Anonymize" msgstr "" #: includes/admin/settings/settings-privacy.php:145 #: includes/admin/views/system-tools.php:314 msgid "Closed Tickets" msgstr "" #: includes/admin/settings/settings-privacy.php:148 msgid "Anonymize CLOSED tickets" msgstr "" #: includes/admin/settings/settings-privacy.php:152 #: includes/admin/views/system-tools.php:306 msgid "Open Tickets" msgstr "" #: includes/admin/settings/settings-privacy.php:155 msgid "Anonymize OPEN tickets" msgstr "" #: includes/admin/settings/settings-privacy.php:160 msgid "Anonymized User ID Options" msgstr "" #: includes/admin/settings/settings-privacy.php:162 msgid "When anonymizing tickets a random user is created to replace the existing user. These options control how you create the anonymized user names" msgstr "" #: includes/admin/settings/settings-privacy.php:166 msgid "How should we create the anonymized user?" msgstr "" #: includes/admin/settings/settings-privacy.php:172 msgid "Random one-way hash" msgstr "" #: includes/admin/settings/settings-privacy.php:173 msgid "Use the user id below" msgstr "" #: includes/admin/settings/settings-privacy.php:177 msgid "Anonymized User ID" msgstr "" #: includes/admin/settings/settings-privacy.php:180 msgid "Use this user id for all anonymized tickets. Warning: This should be a VALID user id otherwise you will corrupt your database. This only applies if the above option is set to USE THE USER ID BELOW." msgstr "" #: includes/admin/settings/settings-products-management.php:50 msgid "Enter the slug you would like to use for your product urls. If you change this, please go to the WordPress SETTINGS->PERMALINKS page and click the save button to force WP to update its configuration with your new value" msgstr "" #: includes/admin/settings/settings-registration.php:34 msgid "Moderated registrations" msgstr "" #: includes/admin/settings/settings-registration.php:135 #: includes/admin/settings/settings-registration.php:170 #: includes/admin/settings/settings-registration.php:206 msgid "Mandatory" msgstr "" #: includes/admin/settings/settings-registration.php:139 #: includes/admin/settings/settings-registration.php:174 #: includes/admin/settings/settings-registration.php:210 msgid "Does the user need to check this option before being able to register?" msgstr "" #: includes/admin/settings/settings-registration.php:142 #: includes/admin/settings/settings-registration.php:177 #: includes/admin/settings/settings-registration.php:213 msgid "Can Opt Out" msgstr "" #: includes/admin/settings/settings-registration.php:146 #: includes/admin/settings/settings-registration.php:181 #: includes/admin/settings/settings-registration.php:217 msgid "Is this an option that the user can opt-out from after granting consent?" msgstr "" #: includes/admin/settings/settings-registration.php:98 msgid "Other" msgstr "" #: includes/admin/settings/settings-registration.php:102 msgid "Default Role For New Users" msgstr "" #: includes/admin/settings/settings-registration.php:105 msgid "The role should be the internal WordPress role id such as wpas_user and is case sensitive. Do not leave this blank! This role should have the 5 core Awesome Support capabilities in order for users to be able to submit tickets. Check our documentation for more information." msgstr "" #: includes/admin/views/opt-in.php:26 msgid "Getting your addon is dead simple: just subscribe to our newsletter and then you will get the free addon by e-mail. We will not spam you. We usually send out newsletters to talk about new features in Awesome Support, let you know when new or updated addons are being released and provide informative articles that show you how to use Awesome Support to its full potential. View our privacy policy" msgstr "" #: includes/admin/views/print-ticket.php:112 msgid "Private note" msgstr "" #: includes/admin/views/system-tools.php:67 msgid "The Blue Blocks Email Template Set Has Been Installed" msgstr "" #: includes/admin/views/system-tools.php:71 msgid "The Blue Blocks With Satisfaction Survey Elements Email Template Set Has Been Installed" msgstr "" #: includes/admin/views/system-tools.php:75 msgid "The Elegant Email Template Set Has Been Installed" msgstr "" #: includes/admin/views/system-tools.php:79 msgid "The Elegant With Satisfaction Survey Elements Email Template Set Has Been Installed" msgstr "" #: includes/admin/views/system-tools.php:83 msgid "The Simple Email Template Set Has Been Installed" msgstr "" #: includes/admin/views/system-tools.php:87 msgid "The Default Email Template Set Has Been Installed" msgstr "" #: includes/admin/views/system-tools.php:91 msgid "The Debug Email Template Set Has Been Installed" msgstr "" #: includes/admin/views/system-tools.php:105 msgid "Auto delete attachments flag %s on %s tickets" msgstr "" #: includes/admin/views/system-tools.php:121 msgid "General Tools" msgstr "" #: includes/admin/views/system-tools.php:186 msgid "Install an email template set" msgstr "" #: includes/admin/views/system-tools.php:187 msgid "Warning: Using these options will overwrite your email templates in TICKETS->SETTINGS->EMAILS!" msgstr "" #: includes/admin/views/system-tools.php:191 msgid "Email Template Sets" msgstr "" #: includes/admin/views/system-tools.php:197 msgid "Blue Blocks" msgstr "" #: includes/admin/views/system-tools.php:199 #: includes/admin/views/system-tools.php:206 #: includes/admin/views/system-tools.php:214 #: includes/admin/views/system-tools.php:221 #: includes/admin/views/system-tools.php:229 #: includes/admin/views/system-tools.php:237 #: includes/admin/views/system-tools.php:245 msgid "Install" msgstr "" #: includes/admin/views/system-tools.php:200 msgid "Install the Blue Blocks email template set into the TICKETS->SETTINGS->EMAIL template fields" msgstr "" #: includes/admin/views/system-tools.php:204 msgid "Blue Blocks With Satisfaction Survey Elements" msgstr "" #: includes/admin/views/system-tools.php:207 msgid "Install the Blue Blocks with Satisfaction Survey Elements email template set into the TICKETS->SETTINGS->EMAIL template fields" msgstr "" #: includes/admin/views/system-tools.php:212 msgid "Elegant" msgstr "" #: includes/admin/views/system-tools.php:215 msgid "Install the Elegant email template set into the TICKETS->SETTINGS->EMAIL template fields" msgstr "" #: includes/admin/views/system-tools.php:219 msgid "Elegant With Satisfaction Survey Elements" msgstr "" #: includes/admin/views/system-tools.php:222 msgid "Install the Elegant email template set with Satisfaction Survey Elements into the TICKETS->SETTINGS->EMAIL template fields" msgstr "" #: includes/admin/views/system-tools.php:227 msgid "Simple" msgstr "" #: includes/admin/views/system-tools.php:230 msgid "Install the Simple email template set into the TICKETS->SETTINGS->EMAIL template fields" msgstr "" #: includes/admin/views/system-tools.php:238 msgid "Install the Default email template set into the TICKETS->SETTINGS->EMAIL template fields" msgstr "" #: includes/admin/views/system-tools.php:243 msgid "Debug" msgstr "" #: includes/admin/views/system-tools.php:246 msgid "Install a debugging email template set into the TICKETS->SETTINGS->EMAIL template fields" msgstr "" #: includes/admin/views/system-tools.php:254 msgid "Tools to re-run conversion of data after upgrading from an earlier version" msgstr "" #: includes/admin/views/system-tools.php:258 msgid "Data Conversion Tools" msgstr "" #: includes/admin/views/system-tools.php:288 msgid "Tools to handle ticket and reply attachments" msgstr "" #: includes/admin/views/system-tools.php:292 msgid "Auto Delete Attachments Flag" msgstr "" #: includes/admin/views/system-tools.php:300 #: includes/admin/views/system-tools.php:308 #: includes/admin/views/system-tools.php:316 msgid "Add" msgstr "" #: includes/admin/views/system-tools.php:301 #: includes/admin/views/system-tools.php:309 #: includes/admin/views/system-tools.php:317 #: includes/gdpr-integration/gdpr-privacy-options.php:365 msgid "Remove" msgstr "" #: includes/admin/views/system-tools.php:302 msgid "Add or Remove auto delete attachments flag on all tickets." msgstr "" #: includes/admin/views/system-tools.php:310 msgid "Add or Remove auto delete attachments flag on open tickets." msgstr "" #: includes/admin/views/system-tools.php:318 msgid "Add or Remove auto delete attachments flag on closed tickets." msgstr "" #: includes/admin/views/wpas-help-and-support.php:3 msgid "Help and Support Options" msgstr "" #: includes/admin/views/wpas-help-and-support.php:5 msgid "Here are three ways to get help and support for your new helpdesk!" msgstr "" #: includes/admin/views/wpas-help-and-support.php:12 msgid "Licensed Users" msgstr "" #: includes/admin/views/wpas-help-and-support.php:13 msgid "Users with an active subscription license to one or more of our addons or bundles can open a ticket directly with us." msgstr "" #: includes/admin/views/wpas-help-and-support.php:14 msgid "Open a ticket directly with us" msgstr "" #: includes/admin/views/wpas-help-and-support.php:19 msgid "Unlicensed and Trial Users" msgstr "" #: includes/admin/views/wpas-help-and-support.php:20 msgid "Users without a license can open a ticket on our free community supported WordPress.org forum." msgstr "" #: includes/admin/views/wpas-help-and-support.php:21 msgid "Ask for help on WordPress.org" msgstr "" #: includes/admin/views/wpas-help-and-support.php:26 msgid "Do you need help and support for other plugins and themes or do you need emergency help for your site?" msgstr "" #: includes/admin/views/wpas-help-and-support.php:27 msgid "If so, check out our partners at ValiusWP.com where you can get unlimited 30 minute website fixes and support for one low price per month." msgstr "" #: includes/admin/views/wpas-help-and-support.php:28 msgid "Fast, friendly support for all things WordPress at one low monthly price!" msgstr "" #: includes/admin/views/wpas-help-and-support.php:29 msgid "Get started with unlimited fixes with a 10 day trial at ValiusWP.com" msgstr "" #: includes/admin/views/wpas-help-and-support.php:34 msgid "Documentation links are located in our About Page" msgstr "" #: includes/class-email-notifications.php:318 msgid "Converts into agent name (WordPress Display Name)" msgstr "" #: includes/class-email-notifications.php:322 msgid "Converts into the first name of the agent" msgstr "" #: includes/class-email-notifications.php:326 msgid "Converts into the last name of the agent" msgstr "" #: includes/class-email-notifications.php:334 msgid "Converts into client name (WordPress Display Name)" msgstr "" #: includes/class-email-notifications.php:338 msgid "Converts into the first name of the client" msgstr "" #: includes/class-email-notifications.php:342 msgid "Converts into the last name of the client" msgstr "" #: includes/class-email-notifications.php:350 msgid "Converts into author name (WordPress Display Name)" msgstr "" #: includes/class-email-notifications.php:354 msgid "Converts into the first name of the author" msgstr "" #: includes/class-email-notifications.php:358 msgid "Converts into the last name of the author" msgstr "" #: includes/class-email-notifications.php:362 msgid "Converts into author e-mail address" msgstr "" #: includes/class-user-email-notification.php:67 msgid "The user ID provided does not exists" msgstr "" #: includes/class-user-email-notification.php:251 msgid "Converts into user ID" msgstr "" #: includes/class-user-email-notification.php:255 msgid "Converts into user's first name" msgstr "" #: includes/class-user-email-notification.php:259 msgid "Converts into user's last name" msgstr "" #: includes/class-user-email-notification.php:263 msgid "Converts into user name (WordPress Display Name)" msgstr "" #: includes/class-user-email-notification.php:267 msgid "Displays a link to user profile page" msgstr "" #: includes/class-user-email-notification.php:271 msgid "Converts into the user's email address" msgstr "" #: includes/custom-fields/field-types/class-cf-upload.php:91 msgid "Drop files here to upload" msgstr "" #: includes/file-uploader/class-file-uploader.php:294 msgid "Automatically delete attachments when a ticket is closed" msgstr "" #: includes/file-uploader/class-file-uploader.php:335 msgid "%s attachment auto deleted" msgstr "" #: includes/file-uploader/class-file-uploader.php:417 msgid "%s attachment deleted by %s" msgstr "" #: includes/file-uploader/class-file-uploader.php:426 msgid "Attachment deleted." msgstr "" #: includes/admin/metaboxes/replies.php:180 #: includes/file-uploader/class-file-uploader.php:985 msgid "X" msgstr "" #: includes/file-uploader/class-file-uploader.php:1555 msgid "Max files (%s) exceeded." msgstr "" #: includes/file-uploader/settings-file-upload.php:45 msgid "Drag and Drop Uploads" msgstr "" #: includes/file-uploader/settings-file-upload.php:47 msgid "Enable or disable drag-and-drop uploads as well as pasting of images" msgstr "" #: includes/file-uploader/settings-file-upload.php:54 msgid "Enable drag-n-drop uploader for ticket form" msgstr "" #: includes/file-uploader/settings-file-upload.php:57 msgid "Enable For All" msgstr "" #: includes/file-uploader/settings-file-upload.php:61 msgid "Enable drag-n-drop uploader for all custom upload fields" msgstr "" #: includes/file-uploader/settings-file-upload.php:64 msgid "Enable Image Paste" msgstr "" #: includes/file-uploader/settings-file-upload.php:68 msgid "Enable pasting of images into drag-n-drop uploader for ticket form when the drag-n-drop uploader is enabled" msgstr "" #: includes/file-uploader/settings-file-upload.php:71 msgid "Enable Image Paste For All" msgstr "" #: includes/file-uploader/settings-file-upload.php:75 msgid "Enable pasting of images into drag-n-drop uploader for all custom upload fields when the drag-n-drop uploader is enabled" msgstr "" #: includes/file-uploader/settings-file-upload.php:81 msgid "Control who can delete ticket or reply attachments" msgstr "" #: includes/file-uploader/settings-file-upload.php:85 msgid "Agents Can Delete?" msgstr "" #: includes/file-uploader/settings-file-upload.php:88 msgid "Check this to allow agents to delete attachments" msgstr "" #: includes/file-uploader/settings-file-upload.php:92 msgid "Users Can Delete?" msgstr "" #: includes/file-uploader/settings-file-upload.php:95 msgid "Check this to allow users to delete attachments" msgstr "" #: includes/file-uploader/settings-file-upload.php:99 msgid "Auto-delete On Close?" msgstr "" #: includes/file-uploader/settings-file-upload.php:102 msgid "Automatically delete ALL attachments on a ticket when the ticket is closed" msgstr "" #: includes/file-uploader/settings-file-upload.php:106 msgid "User Controls Auto-delete Flag?" msgstr "" #: includes/file-uploader/settings-file-upload.php:109 msgid "Can the user control whether or not attachments should be automatically deleted on close?" msgstr "" #: includes/functions-post.php:819 msgid "Reply #%1$s located on ticket #%2$s was edited." msgstr "" #: includes/functions-post.php:1805 msgid "* This reply has been edited. See the logs for a full history of edits." msgstr "" #: includes/functions-post.php:1831 msgid "* This ticket has had replies deleted from it. Depending on your settings at the time of deletion, the logs might have a full history of these edits." msgstr "" #: includes/functions-post.php:1850 msgid "Nothing found!" msgstr "" #: includes/functions-post.php:1863 msgid "Ticket ID missing. Invalid request!" msgstr "" #: includes/functions-post.php:1872 msgid "No ticket message found. Invalid request!" msgstr "" #: includes/functions-post.php:1882 msgid "Id provided is not a valid ticket. Invalid request!" msgstr "" #: includes/functions-post.php:1892 msgid "No ticket found. Invalid request!" msgstr "" #: includes/functions-post.php:1919 msgid "You have successfully edited content!" msgstr "" #: includes/functions-post.php:1924 msgid "Ticket content #%1$s located on ticket #%2$s was edited." msgstr "" #: includes/functions-post.php:1928 msgid "Nothing has been updated. You have same content as before.." msgstr "" #: includes/functions-post.php:1951 msgid "Invalid request!" msgstr "" #: includes/functions-post.php:1981 msgid "Edit history found." msgstr "" #: includes/functions-post.php:1987 msgid "No edit history found!" msgstr "" #: includes/functions-templating.php:69 msgid "You are currently logged out. To view tickets you must first login." msgstr "" #: includes/functions-user.php:541 msgid "Your account is not activated yet. Try again later" msgstr "" #: includes/functions-user.php:1365 msgid "Consent label is required!" msgstr "" #: includes/functions-user.php:1368 msgid "Consent action is required! Options are - \"opted-in\" or \"opted-out\"" msgstr "" #: includes/functions-user.php:1382 #: includes/gdpr-integration/gdpr-privacy-options.php:1066 #: includes/gdpr-integration/gdpr-privacy-options.php:1135 msgid "user" msgstr "" #: includes/functions-user.php:1394 msgid "on" msgstr "" #: includes/functions-user.php:1600 msgid "Activate User" msgstr "" #: includes/functions-user.php:1602 msgid "Deny User" msgstr "" #: includes/functions-user.php:1605 msgid "User has been denied." msgstr "" #: includes/functions-user.php:1716 msgid "User successfully activated." msgstr "" #: includes/functions-user.php:1725 msgid "Error while activating user, try again later." msgstr "" #: includes/functions-user.php:1734 msgid "User successfully denied." msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:172 msgid "GDPR Ticket cleanup cron" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:283 #: includes/gdpr-integration/gdpr-privacy-options.php:551 msgid "Anonymize Awesome Support Ticket #: %s" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:313 msgid "Anonymize Reply on Awesome Support Ticket #: %s. The reply id is: %s" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:319 #: includes/gdpr-integration/gdpr-privacy-options.php:555 msgid "Removed Awesome Support Ticket #: %s" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:338 msgid "User Consents cleared" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:342 msgid "Added User Consents" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:353 msgid "GDPR/Privacy" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:357 msgid "GDPR Consent Bulk Action" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:363 msgid "GDPR Consent" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:366 msgid "Clear User Consent data for all Awesome support Users" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:399 msgid "OPT-IN" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:406 msgid "OPT-OUT" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:407 msgid "Set " msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:431 #: includes/gdpr-integration/gdpr-privacy-options.php:680 msgid "Awesome Support Data" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:559 msgid "Awesome Support Ticket #: %s was NOT removed because the wpas_before_delete_ticket_via_personal_eraser filter check returned false. This means an Awesome Support add-on prevented this ticket from being deleted in order to preserve data integrity." msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:567 msgid "No Awesome Support data was found." msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:722 msgid "Awesome Support" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:735 msgid "Ticket Subject" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:738 msgid "Ticket Description" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:747 msgid "Reply " msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:760 msgid "Ticket Status" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:790 #: includes/gdpr-integration/gdpr-user-profile.php:135 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:24 msgid "Item" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:801 msgid "Opt In" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:807 msgid "Opt Out" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:815 msgid "Consent Data" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:917 msgid "Add/Remove Existing Consent" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:923 msgid "Delete my existing data" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:929 msgid "Export tickets" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:972 msgid "Sorry! Something failed" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1008 msgid "Right to be forgotten mail" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1008 msgid "requested" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1021 msgid "We have received your \"Right To Be Forgotten\" request!" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1023 msgid "Something went wrong. Please try again!" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1026 #: includes/gdpr-integration/gdpr-privacy-options.php:1096 #: includes/gdpr-integration/gdpr-privacy-options.php:1157 #: includes/gdpr-integration/gdpr-user-profile.php:310 msgid "Cheating huh?" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1057 #: includes/gdpr-integration/gdpr-user-profile.php:165 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:57 msgid "Opted-in" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1078 msgid "opted-in" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1080 msgid "You have successfully opted-in" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1090 #: includes/gdpr-integration/gdpr-user-profile.php:193 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:86 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:88 msgid "Opt-out" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1127 msgid "Opted-Out" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1146 msgid "opted-out" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1149 msgid "You have successfully opted-out" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1154 #: includes/gdpr-integration/gdpr-user-profile.php:198 #: includes/gdpr-integration/gdpr-user-profile.php:203 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:92 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:94 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:98 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:100 msgid "Opt-in" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:75 #: includes/gdpr-integration/gdpr-user-profile.php:78 msgid "Error deleting " msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:81 msgid "Request not identified, Invalid request" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:119 msgid "Awesome Support: Data Export" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:120 msgid "Export data" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:131 msgid "Awesome Support: Consents Granted" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:137 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:26 msgid "Opt-in Date" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:138 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:27 msgid "Opt-out Date" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:139 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:28 msgid "Action" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:155 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:47 msgid "Terms and Conditions" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:233 msgid "Awesome Support: Consent Logs" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:296 msgid "Exporting data was successful!" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:303 msgid "Download it now.." msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:307 msgid "No data exist" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:547 msgid "The destination file does not exists!" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:567 msgid "Ticket ID is empty" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:573 msgid "Cannot create zip file" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:576 msgid "Zip data file not exists!" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:609 msgid "Attachment not exist" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:613 msgid "Attachment Folder Directory Not Found" msgstr "" #: includes/gdpr-integration/tab-content/gdpr-delete-existing-data.php:47 msgid "Additional Information" msgstr "" #: includes/gdpr-integration/tab-content/gdpr-export-user-data.php:21 msgid "Export my tickets" msgstr "" #: includes/install.php:320 msgid "Thank you for installing Awesome Support.