msgid "" msgstr "" "Project-Id-Version: Awesome Support Core\n" "POT-Creation-Date: \n" "PO-Revision-Date: \n" "Last-Translator: \n" "Language-Team: \n" "Language: es_CL\n" "MIME-Version: 1.0\n" "Content-Type: text/plain; charset=UTF-8\n" "Content-Transfer-Encoding: 8bit\n" "Plural-Forms: nplurals=2; plural=(n != 1);\n" "X-Generator: Poedit 3.8\n" #: awesome-support.php:220 awesome-support.php:231 #: includes/admin/functions-notices.php:131 #: includes/class-remote-notification-client.php:126 #: includes/class-remote-notification-client.php:137 awesome-support.php:239 #: awesome-support.php:250 awesome-support.php:230 awesome-support.php:241 #: includes/class-remote-notification-client.php:128 #: includes/class-remote-notification-client.php:139 msgid "Cheatin’ huh?" msgstr "Haciendo trampa ¿Eh?" #: includes/admin/class-admin-help.php:61 #: includes/admin/settings/settings-products-management.php:39 #: includes/install.php:339 includes/install.php:341 #: includes/admin/class-admin-help.php:151 msgid "Multiple Products" msgstr "Multiples Productos" #: includes/admin/class-admin-help.php:62 #: includes/admin/class-admin-help.php:109 #: includes/admin/class-admin-help.php:152 msgid "" "

Multiple Products

The plugin can handle single product and " "multiple products support. If you do need to provide support for multiple " "products it is very important that you do NOT use a custom field or taxonomy " "and use the «Multiple Products» option instead.

The reason " "why it is so important is that many addons for Awesome Support are using the " "built-in products management system to work properly.

" msgstr "" "

Múltiples productos

El plugin puede manejar un solo producto o " "soportar múltiples productos. Si usted necesita proporcionar soporte para " "múltiples productos es muy importante que NO utilice un campo personalizado " "o taxonomía y use « Multiple Products» opción en todo caso.

La razón porqué es tan importante es que muchos addons para Awesome " "Support utilizan el sistema integrado de manejo de productos para funcionar " "correctamente.

" #: includes/admin/class-admin-help.php:67 #: includes/admin/settings/settings-general.php:24 #: includes/admin/class-admin-help.php:65 msgid "Default Assignee" msgstr "Asignado por defecto" #: includes/admin/class-admin-help.php:68 msgid "" "

Default Assignee

Even though the plugin will try to assign new " "tickets to the less busy agent, we need to know who to assign to in case we " "can't find a perfect fit for the new tickets.

" msgstr "" "

Asignado por defecto

Aunque el plugin intentará asignar nuevas " "entradas al agente menos ocupado, necesitamos saber a quién asignar el " "ticket en caso que no podamos encontrar un ajuste perfecto para los nuevos " "tickets.

" #: includes/admin/class-admin-help.php:73 #: includes/admin/settings/settings-general.php:32 #: includes/admin/settings/settings-registration.php:25 #: includes/admin/class-admin-help.php:94 msgid "Allow Registrations" msgstr "Permitir Registros" #: includes/admin/class-admin-help.php:74 #: includes/admin/class-admin-help.php:95 msgid "" "

Allow Registrations

You WordPress site can be set to accept new " "registrations or not. By default, it doesn't. However, with closed " "registrations, this plugin becomes useless. This is why we added a separate " "setting to allow registrations. Users registering through Awesome Support " "will be given a specific role (Support User) with very limited " "privileges.

If you allow registrations through the plugin but not " "through WordPress, users will only be able to register through our " "registration form.

" msgstr "" "

Permitir registro

Tu sitio WordPress puede o no aceptar nuevos " "registros. Por defecto no lo hace. Sin embargo con lo registros cerrados " "este plugin no sirve para nada. Es por esto que hemos agregado un ajuste " "separado para permitir registro. A los usuarios que se registren a través " "de Awesome Support se les entregara un perfil especifico(Support " "User) con privilegios muy limitados.

Si permites registro del " "Plugin pero no a través de WordPress, los usuarios solo podrán registrarse " "en nuestro formulario de registro.

" #: includes/admin/class-admin-help.php:96 #: includes/custom-fields/functions-custom-fields.php:334 #: includes/custom-fields/functions-custom-fields.php:331 #: includes/admin/tinymce/langs/wpas_editor_langs.php:16 #: includes/custom-fields/functions-custom-fields.php:349 #: includes/admin/class-admin-help.php:115 #: includes/admin/class-admin-help.php:187 msgid "Tag" msgstr "Etiqueta" #: includes/admin/class-admin-help.php:96 themes/default/submission.php:67 #: includes/admin/tinymce/langs/wpas_editor_langs.php:17 #: themes/default/submission-pre-440.php:67 themes/default/submission.php:69 #: includes/admin/class-admin-help.php:115 #: includes/admin/class-admin-help.php:187 themes/default/submission.php:74 msgid "Description" msgstr "Descripción" #: includes/admin/class-admin-help.php:108 msgid "General Settings" msgstr "Configuración General" #: includes/admin/class-admin-help.php:114 #: includes/admin/class-admin-help.php:128 #: includes/admin/class-admin-help.php:205 msgid "Email Template Tags" msgstr "Etiquetas de Plantilla de Email" #: includes/admin/class-admin-help.php:115 #: includes/admin/class-admin-help.php:206 msgid "" "

When setting up your e-mails templates, you can use a certain number of " "template tags allowing you to dynamically add ticket-related information at " "the moment the e-mail is sent. Here is the list of available tags:

%s" msgstr "" "

Cuando configuras las plantillas de e-mails, puedes usar etiquetas, que " "te permiten añadir dinámicamente información relativa a la consulta en el " "momento del envío del e-mail. Aquí tienes la lista de etiquetas disponibles:" "

%s" #: includes/admin/class-admin-help.php:136 #: includes/admin/class-admin-help.php:228 msgid "Custom Login Page" msgstr "Página de inicio personalizada" #: includes/admin/class-admin-help.php:137 msgid "" "

Multiple Products

This can be a dangerous setting. It is here to " "allow advanced users to create their own login / registration page. If you " "don't like our login form, you can replace it by your own.

To do so, " "create a new page containing the form (either with the use of a shortcode or " "a page template), then set this newly created page as the \"Custom Login / " "Registration Page\" in the setting below.

Beware, " "setting a wrong page as the custom login page can either show a blank page " "or create an infinite loop.

" msgstr "" "

Múltiples Productos

Este puede ser un ajuste muy peligroso. Esto " "permite a los usuarios avanzados crear su propia página de conexión/" "registro. si no te gusta nuestro formulario de registro puedes reemplazarlo " "con el tuyo propio.

Para hacerlo, crea una nueva página conteniendo el " "formulario (Ya sea con el uso de un shortcode o un page template), luego " "define esta página como la página Conexión / Registro Personalizado en la " "configuración siguiente.

Cuidado, definir una página " "errónea como la página de conexión puede mostrar una página en banco o crear " "un loop infinito.

" #: includes/admin/metaboxes/stakeholders.php:68 #: includes/functions-post.php:1181 #: includes/admin/metaboxes/stakeholders.php:70 #: includes/functions-post.php:1203 #: includes/admin/metaboxes/stakeholders.php:82 #: includes/functions-post.php:1215 includes/functions-post.php:1310 msgid "Support Staff" msgstr "Personal de Apoyo" #: includes/admin/class-admin-tickets-list.php:108 #: includes/admin/class-admin-tickets-list.php:147 #: includes/admin/class-admin-tickets-list.php:179 #: includes/admin/class-admin-tickets-list.php:272 msgid "Activity" msgstr "Actividad" #: includes/admin/class-admin-tickets-list.php:316 #: includes/admin/class-admin-tickets-list.php:475 #: includes/admin/class-admin-tickets-list.php:972 #: includes/admin/class-admin-tickets-list.php:506 #: includes/admin/class-admin-tickets-list.php:1028 #: includes/admin/class-admin-tickets-list.php:512 #: includes/admin/class-admin-tickets-list.php:1040 #: includes/admin/class-admin-tickets-list.php:605 #: includes/admin/class-admin-tickets-list.php:1155 #: includes/admin/class-admin-tickets-list.php:1157 msgid "Awaiting Support Reply" msgstr "Esperando respuesta de soporte" #: includes/admin/class-admin-tickets-list.php:322 #: includes/admin/class-admin-tickets-list.php:481 #: includes/admin/class-admin-tickets-list.php:973 #: includes/admin/class-admin-tickets-list.php:512 #: includes/admin/class-admin-tickets-list.php:1029 #: includes/admin/class-admin-tickets-list.php:518 #: includes/admin/class-admin-tickets-list.php:1041 #: includes/admin/class-admin-tickets-list.php:611 #: includes/admin/class-admin-tickets-list.php:1156 #: includes/admin/class-admin-tickets-list.php:1158 msgid "Old" msgstr "Antiguo" #: includes/admin/class-admin-gas.php:88 includes/admin/functions-misc.php:28 #: includes/admin/class-admin-gas.php:90 msgid "Settings" msgstr "Ajustes" #: includes/admin/class-admin-gas.php:89 includes/admin/class-admin-gas.php:91 msgid "Awesome Support Settings" msgstr "Ajustes de Awesome Support" #: includes/admin/class-admin-user.php:71 msgid "Awesome Support Preferences" msgstr "Preferencias de Awesome Support" #: includes/admin/class-admin-user.php:128 #: includes/admin/settings/settings-advanced.php:42 #: includes/admin/views/system-status.php:136 #: includes/admin/settings/settings-advanced.php:106 #: includes/admin/views/system-status.php:137 #: includes/admin/settings/settings-advanced.php:141 #: includes/admin/settings/settings-advanced.php:202 #: includes/admin/settings/settings-advanced.php:153 #: includes/admin/settings/settings-advanced.php:214 #: includes/admin/settings/settings-privacy.php:171 #: includes/admin/views/system-tools.php:235 #: includes/admin/class-admin-user.php:175 msgid "Default" msgstr "Por defecto" #: includes/admin/class-admin-user.php:129 #: includes/admin/class-admin-user.php:176 msgid "Stay on screen" msgstr "Permanecer en pantalla" #: includes/admin/class-admin-user.php:130 #: includes/admin/metaboxes/replies-form.php:83 #: includes/admin/metaboxes/replies-form.php:123 #: includes/admin/class-admin-user.php:177 msgid "Back to list" msgstr "Volver al listado" #: includes/admin/class-admin-user.php:131 #: includes/admin/class-admin-user.php:178 msgid "Always ask" msgstr "Preguntar siempre" #: includes/admin/class-admin-user.php:133 #: includes/admin/class-admin-user.php:180 msgid "Where do you want to go after replying to a ticket?" msgstr "¿Dónde quieres ir después de responder a una consulta?" #: includes/admin/class-admin-user.php:159 #: includes/admin/class-admin-user.php:206 msgid "Can Be Assigned" msgstr "Se le puede asignar" #: includes/admin/class-admin-user.php:162 #: includes/admin/class-admin-user.php:189 #: includes/admin/views/system-status.php:31 #: includes/admin/views/system-status.php:39 #: includes/admin/views/system-status.php:182 #: includes/admin/views/system-status.php:314 #: includes/admin/views/system-status.php:315 #: includes/admin/views/system-status.php:316 #: includes/admin/views/system-status.php:317 #: includes/admin/views/system-status.php:421 #: includes/admin/views/system-status.php:183 #: includes/admin/views/system-status.php:318 #: includes/admin/views/system-status.php:422 #: includes/admin/class-admin-user.php:209 #: includes/admin/class-admin-user.php:236 msgid "Yes" msgstr "Sí" #: includes/admin/class-admin-user.php:163 #: includes/admin/class-admin-user.php:210 msgid "Can the system assign new tickets to this user?" msgstr "¿El sistema puede asignar nuevos tickets a este usuario?" #: includes/admin/class-admin-user.php:325 #: includes/admin/class-admin-user.php:384 msgid "Auto-Assign" msgstr "Autoasignar" #: includes/scripts.php:70 includes/scripts.php:175 includes/scripts.php:180 #: includes/scripts.php:186 msgid "Are you sure you want to delete this reply?" msgstr "¿ Estás seguro que quieres borrar esta respuesta ?" #: includes/scripts.php:71 includes/scripts.php:176 includes/scripts.php:181 #: includes/scripts.php:187 msgid "" "No instance of TinyMCE found. Please use wp_editor on this page at least " "once: http://codex.wordpress.org/Function_Reference/wp_editor" msgstr "" "Ningún caso de TinyMCE encontrado. Por favor use wp_editor por lo menos una " "vez en esta página: http://codex.wordpress.org/Function_Reference/wp_editor" #: includes/scripts.php:72 includes/scripts.php:177 includes/scripts.php:182 #: includes/scripts.php:188 msgid "You can't submit an empty reply" msgstr "Usted no puede presentar una respuesta vacía" #: includes/install.php:250 includes/install.php:251 #: themes/default/partials/ticket-navigation.php:2 #: includes/admin/gutenberg/blocks/my-tickets/my-tickets-block.js:26 #: includes/install.php:252 includes/install.php:253 #: includes/admin/class-as-admin-setup-wizard.php:327 msgid "My Tickets" msgstr "Mis Tickets" #: includes/install.php:270 includes/install.php:271 #: includes/admin/gutenberg/blocks/submit-ticket/submit-ticket-block.js:26 #: includes/install.php:272 includes/install.php:273 #: includes/admin/class-as-admin-setup-wizard.php:283 msgid "Submit Ticket" msgstr "" "Enviar un T\n" "icket" #: includes/admin/functions-list-table.php:191 #: includes/admin/metaboxes/details.php:100 #: includes/admin/functions-list-table.php:149 #: includes/admin/metaboxes/details.php:94 #: includes/admin/metaboxes/details.php:95 msgid "Close" msgstr "Cierre" #: includes/admin/class-admin-tickets-list.php:596 #: includes/admin/functions-list-table.php:193 #: includes/admin/metaboxes/details.php:98 #: includes/admin/metaboxes/user-profile.php:97 #: includes/admin/views/system-status.php:128 #: includes/functions-general.php:340 includes/functions-templating.php:1015 #: includes/admin/class-admin-tickets-list.php:929 #: includes/admin/functions-list-table.php:151 #: includes/admin/views/system-status.php:129 #: includes/admin/class-admin-tickets-list.php:985 #: includes/admin/class-admin-tickets-list.php:999 #: includes/admin/metaboxes/details.php:92 #: includes/admin/metaboxes/user-profile.php:105 #: includes/admin/class-admin-tickets-list.php:1114 #: includes/functions-templating.php:1019 #: includes/admin/metaboxes/details.php:93 #: includes/admin/class-admin-tickets-list.php:1116 #: includes/functions-general.php:387 msgid "Open" msgstr "Abrir" #: includes/admin/functions-misc.php:66 msgid "The ticket #%s has been (re)opened." msgstr "El ticket #%s ha sido (re)abierta." #: includes/admin/functions-misc.php:74 msgid "The ticket #%s has been closed." msgstr "El ticket #%s ha sido cerrado." #: includes/install.php:333 includes/install.php:335 msgid "" "Will you be supporting multiple products on this support site? You can " "activate multi-products support now. (This setting can be modified " "later)" msgstr "" "¿ Soportará múltiples productos en este sitio de soprote ? Usted puede " "activar el soporte múltiple de productos. (Esta configuración puede " "ser modificada más tarde)" #: includes/install.php:337 includes/install.php:339 msgid "Single Product" msgstr "Producto individual" #: includes/admin/functions-post.php:86 includes/functions-post.php:1300 #: includes/functions-post.php:1322 includes/admin/functions-post.php:92 #: includes/functions-post.php:1334 includes/functions-post.php:1428 msgid "Ticket state changed to %s" msgstr "Estado de la consulta cambiada a %s." #: includes/admin/functions-menu.php:23 includes/admin/functions-menu.php:24 msgid "Debugging Tools" msgstr "Herramientas de depuración" #: includes/admin/functions-menu.php:23 #: includes/admin/views/system-tools.php:72 #: includes/admin/functions-menu.php:24 #: includes/admin/views/system-tools.php:78 msgid "Tools" msgstr "Herramientas" #: includes/admin/functions-menu.php:24 includes/admin/functions-menu.php:25 msgid "Awesome Support Addons" msgstr "Complementos de Awesome Support" #: includes/admin/functions-menu.php:24 includes/admin/functions-menu.php:25 msgid "Addons" msgstr "Complementos" #: includes/admin/functions-menu.php:26 includes/admin/functions-menu.php:29 #: includes/admin/functions-menu.php:30 msgid "About Awesome Support" msgstr "Acerca de Awesome Support" #: includes/admin/functions-menu.php:26 includes/admin/functions-menu.php:29 #: includes/admin/functions-menu.php:30 msgid "About" msgstr "Acerca de" #: includes/admin/functions-metaboxes.php:36 #: includes/admin/metaboxes/ticket-main-tabs.php:27 msgid "Ticket" msgstr "Ticket" #: includes/admin/functions-metaboxes.php:41 #: includes/admin/functions-metaboxes.php:56 #: includes/admin/functions-metaboxes.php:47 msgid "Ticket Replies" msgstr "Respuestas al Ticket" #: includes/admin/class-admin.php:896 msgid "Details" msgstr "Detalles " #: includes/admin/class-admin.php:899 msgid "Stakeholders" msgstr "Accionistas" #: includes/admin/functions-metaboxes.php:56 #: includes/admin/metaboxes/custom-fields.php:19 #: includes/admin/metaboxes/ticket-main-tabs.php:30 #: includes/admin/settings/settings-fields.php:148 msgid "Custom Fields" msgstr "Campos Personalizados" #: includes/admin/class-admin.php:938 msgid "" "An error occurred while registering this metabox. Please contact the support." msgstr "" "Error al registrar esta metabox. Por favor, póngase en contacto con el " "soporte." #: includes/admin/class-admin.php:944 msgid "" "An error occured while loading this metabox. Please contact the support." msgstr "" "Se ha producido un error esta metadox. Póngase en contacto con el soporte." #: includes/admin/metaboxes/details.php:47 msgid "Ticket status:" msgstr "Estado del Ticket" #: includes/admin/metaboxes/details.php:55 msgid "Opened:" msgstr "Abierto:" #: includes/admin/metaboxes/details.php:67 #: includes/admin/metaboxes/replies-history.php:33 #: includes/admin/metaboxes/replies-published.php:46 #: themes/default/details.php:53 themes/default/partials/ticket-origin.php:55 #: includes/admin/metaboxes/details.php:61 #: includes/admin/metaboxes/replies-published.php:47 #: themes/default/details.php:55 msgid "%s ago" msgstr "hace %s" #: includes/admin/metaboxes/details.php:57 msgid "Current state:" msgstr "Estado actual:" #: includes/admin/metaboxes/details.php:96 #: includes/admin/metaboxes/details.php:90 #: includes/admin/metaboxes/details.php:91 msgid "Re-open" msgstr "Re Abierto" #: includes/admin/metaboxes/details.php:111 #: includes/admin/metaboxes/details.php:105 #: includes/admin/metaboxes/details.php:106 msgid "Updating" msgstr "Actualizando" #: includes/admin/metaboxes/details.php:112 #: includes/admin/metaboxes/details.php:106 #: includes/admin/metaboxes/details.php:107 msgid "Update Ticket" msgstr "Actualizar este Ticket" #: includes/admin/metaboxes/details.php:115 #: includes/admin/metaboxes/details.php:109 #: includes/admin/metaboxes/details.php:110 msgid "Creating" msgstr "Creando" #: includes/admin/metaboxes/details.php:116 #: includes/admin/metaboxes/details.php:110 #: includes/admin/metaboxes/details.php:111 msgid "Open Ticket" msgstr "Abrir Ticket" #: includes/admin/metaboxes/replies-form.php:70 #: includes/admin/metaboxes/replies-form.php:77 #: includes/admin/metaboxes/replies-form.php:88 #: includes/functions-templating.php:475 #: includes/admin/metaboxes/replies-form.php:27 #: includes/admin/metaboxes/replies-form.php:110 #: includes/admin/metaboxes/replies-form.php:117 #: includes/admin/metaboxes/replies-form.php:128 msgid "Reply" msgstr "Respuesta" #: includes/admin/metaboxes/replies-form.php:82 #: includes/admin/metaboxes/replies-form.php:122 msgid "After Replying" msgstr "Después de responder" #: includes/admin/metaboxes/replies-form.php:84 #: includes/admin/metaboxes/replies-form.php:124 msgid "Stay on ticket screen" msgstr "Permanecer en la pantalla del ticket" #: includes/admin/metaboxes/replies-form.php:95 #: includes/admin/metaboxes/replies-form.php:135 msgid "Reply & Close" msgstr "Responder y Cerrar" #: includes/admin/metaboxes/replies-published.php:40 msgid "Unread" msgstr "No leído" #: includes/admin/metaboxes/replies-trashed.php:16 msgid "This reply has been deleted by %s %s ago." msgstr "" "Esta respuesta ha sido borrada por %s hace %s ." #: includes/admin/metaboxes/replies.php:15 #: includes/admin/metaboxes/replies.php:18 #: includes/admin/metaboxes/replies.php:20 msgid "Create Ticket" msgstr "Crear Ticket" #: includes/admin/metaboxes/replies.php:16 #: includes/admin/metaboxes/replies.php:19 #: includes/admin/metaboxes/replies.php:21 msgid "Please save this ticket to reveal all options." msgstr "Por favor guarde el ticket para mostrar todas las opciones." #: includes/admin/metaboxes/replies.php:58 #: includes/admin/metaboxes/replies.php:61 #: includes/admin/metaboxes/replies.php:63 #: includes/admin/views/print-ticket.php:83 msgid "Anonymous" msgstr "Anónimo" #: includes/admin/metaboxes/replies.php:119 #: includes/admin/metaboxes/replies.php:121 #: includes/admin/metaboxes/replies.php:124 #: includes/admin/metaboxes/replies.php:126 msgid "Save changes" msgstr "Guardar cambios" #: includes/admin/metaboxes/replies.php:120 #: includes/admin/metaboxes/replies.php:122 #: includes/admin/metaboxes/replies.php:125 #: includes/admin/metaboxes/message.php:62 #: includes/admin/metaboxes/replies.php:127 includes/scripts.php:201 #: includes/admin/metaboxes/message.php:60 msgid "Cancel" msgstr "Cancelar" #: includes/admin/metaboxes/replies.php:146 #: includes/admin/metaboxes/replies.php:148 #: includes/admin/metaboxes/replies.php:161 #: includes/admin/metaboxes/replies.php:163 msgid "Sorry, you don't have sufficient permissions to reply to tickets." msgstr "" "Lo sentimos pero no tienes permisos suficientes para responder Tickets." #: includes/admin/metaboxes/replies.php:154 #: includes/admin/metaboxes/replies.php:156 #: includes/admin/metaboxes/replies.php:169 #: includes/admin/metaboxes/replies.php:171 msgid "Ticket is closed" msgstr "Ticket cerrado" #: includes/admin/metaboxes/replies.php:155 #: includes/admin/metaboxes/replies.php:157 #: includes/admin/metaboxes/replies.php:170 #: includes/admin/metaboxes/replies.php:172 msgid "" "This ticket has been closed. If you want to write a new reply to this " "ticket, you need to re-open it first." msgstr "" "Este Ticket ha sido cerrado. Si quieres escribir una respuesta a este Ticket " "debes reabrirlo antes." #: includes/admin/metaboxes/stakeholders.php:31 msgid "User was deleted" msgstr "El usuario se ha eliminado." #: includes/admin/metaboxes/stakeholders.php:52 #: includes/admin/metaboxes/stakeholders.php:54 #: includes/admin/metaboxes/stakeholders.php:59 msgid "Ticket Creator" msgstr "Creador del Ticket" #: includes/admin/metaboxes/stakeholders.php:78 msgid "This ticket has been raised by the user hereinabove." msgstr "Este Ticket ha sido creado por el usuario citado anteriormente." #: includes/admin/metaboxes/stakeholders.php:99 msgid "The above agent is currently responsible for this ticket." msgstr "El asesor indicado más arriba es responsable de este Ticket." #: includes/admin/metaboxes/stakeholders.php:103 msgid "CCs" msgstr "CCs" #: includes/admin/metaboxes/stakeholders.php:105 msgid "" "If you want to send a copy of the e-mails to another person, add the " "address(es) separated by a comma." msgstr "" "Si desea enviar una copia de los e-mails a otra persona, agregue la(s) " "dirección(es) separadas por una coma." #: includes/admin/settings/functions-settings.php:13 msgid "None" msgstr "Ninguno" #: includes/admin/settings/settings-advanced.php:13 msgid "Advanced" msgstr "Avanzado" #: includes/admin/settings/settings-advanced.php:16 msgid "Custom Login / Registration Page" msgstr "Inicio personalizado / Página de Registro" #: includes/admin/settings/settings-advanced.php:19 msgid "" "Only use this option if you know how to create your own registration page, " "otherwise you might create an infinite redirect. If you need help on " "creating a registration page you should start by reading this guide." msgstr "" "Sólo utilice esta opción si sabe cómo crear su propia página de registro, de " "lo contrario podría crear una redirección infinita. Si usted necesita ayuda " "en la creación de una página de registro se debe empezar por leer a esta guía." #: includes/admin/settings/settings-advanced.php:24 msgid "Admins See All" msgstr "Administradores ver todos" #: includes/admin/settings/settings-advanced.php:27 msgid "" "Administrators can see all tickets in the tickets list. If unchecked admins " "will only see tickets assigned to them." msgstr "" "Los administradores pueden ver todas los Tickets en la lista de Tickets. Si " "se desmarca \"admins\" sólo verán los Tickets asignados a ellos." #: includes/admin/settings/settings-advanced.php:31 msgid "Agent See All" msgstr "Agente Ver todos" #: includes/admin/settings/settings-advanced.php:34 msgid "" "Agents can see all tickets in the tickets list. If unchecked agents will " "only see tickets assigned to them." msgstr "" "Los agentes pueden ver todas los Tickets en la lista de Tickets. Si se " "desmarca los agentes sólo verán los Tickets asignados a ellos." #: includes/admin/settings/settings-advanced.php:46 #: includes/admin/settings/settings-advanced.php:150 #: includes/admin/settings/settings-advanced.php:159 #: includes/admin/settings/settings-advanced.php:213 #: includes/admin/settings/settings-advanced.php:225 msgid "Danger Zone" msgstr "Zona de peligro" #: includes/admin/settings/settings-advanced.php:50 #: includes/admin/settings/settings-advanced.php:154 #: includes/admin/settings/settings-advanced.php:163 #: includes/admin/settings/settings-advanced.php:217 #: includes/admin/settings/settings-advanced.php:229 msgid "Delete Data" msgstr "Eliminar todos los datos" #: includes/admin/settings/settings-advanced.php:54 #: includes/admin/settings/settings-advanced.php:158 #: includes/admin/settings/settings-advanced.php:167 #: includes/admin/settings/settings-advanced.php:221 #: includes/admin/settings/settings-advanced.php:233 msgid "Delete ALL plugin data on uninstall? This cannot be undone." msgstr "" "¿ Borrar todos los datos del plugin en la desinstalación ? Tenga en cuenta " "que esto no se puede deshacer." #: includes/admin/settings/settings-general.php:17 #: includes/admin/settings/settings-general.php:20 msgid "General" msgstr "General" #: includes/admin/settings/settings-products-management.php:42 msgid "" "If you need to provide support for multiple products, please enable this " "option. You will then be able to add your products." msgstr "" "Si Usted necesita proveer soporte para múltiples productos, por favor " "habilite esta opción. Usted será entonces capaz de añadir sus productos." #: includes/admin/settings/settings-general.php:27 msgid "" "Who to assign tickets to in the case that auto-assignment wouldn't " "work. This does NOT mean that all tickets will be assigned to this user. " "This is a fallback option. To enable/disable auto assignment for an agent, " "please do so in the user profile settings." msgstr "" "A quien se le asignarán los Tickets en el caso que la auto-asignación no " "funcione. Esto no significa que todos los Tickets serán asignados a este " "usuario. Esta es una opción de respaldo. Para activar/desactivar la " "asignación automática de un agente, por favor hacerlo en la configuración de " "Perfil de usuario." #: includes/admin/settings/settings-general.php:35 #: includes/admin/settings/settings-registration.php:28 msgid "" "Allow users to register on the support page. This setting can be enabled " "even though the WordPress setting is disabled. Currently, registrations are " "%s by WordPress." msgstr "" "Permitir a los usuarios registrarse en el soporte. Esta opción puede ser " "activada aunque la configuración de WordPress esté deshabilitada. " "Actualmente, los registros son %s por WordPress." #: includes/admin/settings/settings-general.php:38 #: includes/admin/settings/settings-registration.php:31 msgid "Allow registrations" msgstr "Permitir registros" #: includes/admin/settings/settings-general.php:39 #: includes/admin/settings/settings-registration.php:32 msgid "Disallow registrations" msgstr "No permitir registros" #: includes/admin/settings/settings-general.php:40 #: includes/admin/settings/settings-registration.php:33 msgid "Disallow registrations without notice (just show the login form)" msgstr "" "No permitir registros sin previo aviso (sólo ver la forma de inicio de " "sesión)" #: includes/admin/settings/settings-general.php:51 #: includes/admin/settings/settings-general.php:48 #: includes/admin/settings/settings-general.php:39 msgid "Replies Order" msgstr "Orden de respuestas" #: includes/admin/settings/settings-general.php:54 #: includes/admin/settings/settings-general.php:51 #: includes/admin/settings/settings-general.php:42 msgid "" "In which order should the replies be displayed (for both client and admin " "side)?" msgstr "" "¿En que orden debería mostrarse las respuestas (para ambos lados, clientes y " "administrador)?" #: includes/admin/settings/settings-general.php:55 #: includes/admin/settings/settings-general.php:52 #: includes/admin/settings/settings-general.php:43 msgid "Old to New" msgstr "Antiguos a Nuevos" #: includes/admin/settings/settings-general.php:55 #: includes/admin/settings/settings-general.php:52 #: includes/admin/settings/settings-general.php:43 msgid "New to Old" msgstr "Nuevos a Antiguos" #: includes/admin/settings/settings-general.php:59 #: includes/admin/settings/settings-general.php:56 #: includes/admin/settings/settings-general.php:47 msgid "Replies Per Page" msgstr "Respuestas por página" #: includes/admin/settings/settings-general.php:63 #: includes/admin/settings/settings-general.php:60 #: includes/admin/settings/settings-general.php:51 msgid "" "How many replies should be displayed per page on a ticket details screen?" msgstr "" "¿Cuántas respuestas deben ser mostradas por página en una pantalla de " "detalles de Ticket?" #: includes/admin/settings/settings-general.php:66 msgid "Hide Closed" msgstr "Ocultar cerrado" #: includes/admin/settings/settings-general.php:65 msgid "Only show open tickets when clicking the \"All Tickets\" link." msgstr "" "Muestra sólo los Tickets abiertos al hacer click en \"Todas los Ticket”." #: includes/admin/settings/settings-general.php:73 #: includes/admin/settings/settings-general.php:77 #: includes/admin/settings/settings-general.php:61 msgid "Show Count" msgstr "Mostrar Cantidad" #: includes/admin/settings/settings-general.php:76 #: includes/admin/settings/settings-general.php:80 #: includes/admin/settings/settings-general.php:64 msgid "Display the number of open tickets in the admin menu." msgstr "Muestra el número de Ticket abiertos en el menú de administración." #: includes/admin/settings/settings-general.php:80 #: includes/admin/settings/settings-general.php:84 #: includes/admin/settings/settings-general.php:68 msgid "Old Tickets" msgstr "Tickets Antiguas" #: includes/admin/settings/settings-general.php:84 #: includes/admin/settings/settings-general.php:88 #: includes/admin/settings/settings-general.php:72 msgid "After how many days should a ticket be considered «old»?" msgstr "" "¿Después de cuántos días debe considerarse un Ticket como " "«antiguo»?" #: includes/admin/settings/settings-general.php:172 #: includes/admin/settings/settings-general.php:210 #: includes/admin/settings/settings-general.php:231 #: includes/admin/settings/settings-general.php:301 #: includes/admin/settings/settings-general.php:142 msgid "Plugin Pages" msgstr "Pagina de Plugins" #: includes/admin/settings/settings-general.php:176 #: includes/admin/settings/settings-general.php:214 #: includes/admin/settings/settings-general.php:235 #: includes/admin/settings/settings-general.php:305 #: includes/admin/settings/settings-general.php:147 msgid "Ticket Submission" msgstr "Envío de Tickets" #: includes/admin/settings/settings-general.php:180 #: includes/admin/settings/settings-general.php:218 #: includes/admin/settings/settings-general.php:239 #: includes/admin/settings/settings-general.php:309 #: includes/admin/settings/settings-general.php:151 msgid "" "The page used for ticket submission. This page should contain the shortcode " "%s" msgstr "" "La página usada para envío de Tickets. Esta página debería contener el " "shortcode %s." #: includes/admin/settings/settings-general.php:185 #: includes/admin/settings/settings-general.php:223 #: includes/admin/settings/settings-general.php:244 #: includes/admin/settings/settings-general.php:314 #: includes/admin/settings/settings-general.php:156 msgid "Tickets List" msgstr "Listado de Tickets" #: includes/admin/settings/settings-general.php:189 #: includes/admin/settings/settings-general.php:227 #: includes/admin/settings/settings-general.php:248 #: includes/admin/settings/settings-general.php:318 #: includes/admin/settings/settings-general.php:160 msgid "" "The page that will list all tickets for a client. This page should contain " "the shortcode %s" msgstr "" "La página que mostrará todas los Ticket para un cliente. Esta página debería " "contener el shortcode %s." #: includes/admin/settings/settings-general.php:194 #: includes/admin/settings/settings-general.php:232 #: includes/admin/settings/settings-general.php:253 #: includes/admin/settings/settings-registration.php:160 #: includes/admin/settings/settings-registration.php:205 #: includes/admin/settings/settings-registration.php:222 msgid "Terms & Conditions" msgstr "Términos y condiciones" #: includes/admin/settings/settings-general.php:198 #: includes/admin/settings/settings-notifications.php:97 #: includes/admin/settings/settings-notifications.php:122 #: includes/admin/settings/settings-notifications.php:147 #: includes/admin/settings/settings-notifications.php:172 #: includes/admin/settings/settings-notifications.php:203 #: includes/admin/settings/settings-notifications.php:227 #: includes/admin/settings/settings-general.php:236 #: includes/admin/settings/settings-general.php:257 #: includes/admin/settings/settings-registration.php:164 #: includes/admin/settings/settings-moderated-registration.php:82 #: includes/admin/settings/settings-moderated-registration.php:109 #: includes/admin/settings/settings-moderated-registration.php:138 #: includes/admin/settings/settings-moderated-registration.php:167 #: includes/admin/settings/settings-notifications.php:98 #: includes/admin/settings/settings-notifications.php:123 #: includes/admin/settings/settings-notifications.php:148 #: includes/admin/settings/settings-notifications.php:173 #: includes/admin/settings/settings-notifications.php:204 #: includes/admin/settings/settings-notifications.php:229 #: includes/admin/settings/settings-registration.php:209 #: includes/admin/settings/settings-registration.php:226 msgid "Content" msgstr "Contenido" #: includes/admin/settings/settings-general.php:202 #: includes/admin/settings/settings-general.php:240 #: includes/admin/settings/settings-general.php:261 #: includes/admin/settings/settings-registration.php:168 #: includes/admin/settings/settings-registration.php:213 #: includes/admin/settings/settings-registration.php:230 msgid "" "Terms & conditions are not mandatory. If you add terms, a mandatory checkbox " "will be added in the registration form. Users won't be able to register if " "they don't accept your terms" msgstr "" "Los términos y condiciones no son obligatorios. Si agrega términos, se " "añadirá una casilla de verificación obligatoria en el formulario de " "inscripción. Los usuarios no podrán inscribirse si no aceptan los términos" #: includes/admin/settings/settings-general.php:206 #: includes/admin/settings/settings-general.php:244 #: includes/admin/settings/settings-general.php:265 #: includes/admin/settings/settings-general.php:324 #: includes/admin/settings/settings-general.php:171 msgid "Credit" msgstr "Crédito" #: includes/admin/settings/settings-general.php:210 #: includes/admin/settings/settings-general.php:248 #: includes/admin/settings/settings-general.php:269 #: includes/admin/settings/settings-general.php:328 #: includes/admin/settings/settings-general.php:175 msgid "Show Credit" msgstr "Ver crédito" #: includes/admin/settings/settings-general.php:213 #: includes/admin/settings/settings-general.php:251 #: includes/admin/settings/settings-general.php:272 #: includes/admin/settings/settings-general.php:331 #: includes/admin/settings/settings-general.php:178 msgid "" "Do you like this plugin? Please help us spread the word by displaying a " "credit link at the bottom of your ticket submission page." msgstr "" "¿Te gusta este plugin? Por favor ayúdenos a difundir la palabra mostrando un " "enlace de crédito en la parte inferior de su página de presentación del " "Ticket." #: includes/admin/settings/settings-licenses.php:26 #: includes/admin/settings/settings-licenses.php:32 msgid "Licenses" msgstr "Licencias" #: includes/admin/settings/settings-notifications.php:14 msgid "E-Mails" msgstr "E-Mails" #: includes/admin/settings/settings-notifications.php:18 msgid "" "For more information about the template tags that can be used in e-mail " "templates please click the «Help» button in the top right hand " "corner of this screen." msgstr "" "Para más información acerca de las etiquetas de plantilla que se pueden " "utilizar en la plantilla correo electrónico por favor haga clic en el botón " "«Ayuda» en la esquina superior derecha de esta pantalla." #: includes/admin/settings/settings-notifications.php:61 msgid "Sender Name" msgstr "Nombre del remitente" #: includes/admin/settings/settings-notifications.php:67 msgid "Sender E-Mail" msgstr "Correo electrónico del remitente" #: includes/admin/settings/settings-notifications.php:73 msgid "Reply-To E-Mail" msgstr "Reponder por Correo Electrónico" #: includes/admin/settings/settings-notifications.php:80 msgid "Submission Confirmation" msgstr "Confirmación de envío" #: includes/admin/class-admin-user.php:101 #: includes/admin/settings/settings-notifications.php:84 #: includes/admin/settings/settings-notifications.php:109 #: includes/admin/settings/settings-notifications.php:134 #: includes/admin/settings/settings-notifications.php:159 #: includes/admin/settings/settings-notifications.php:190 #: includes/admin/settings/settings-notifications.php:214 #: includes/admin/settings/settings-moderated-registration.php:67 #: includes/admin/settings/settings-moderated-registration.php:94 #: includes/admin/settings/settings-moderated-registration.php:123 #: includes/admin/settings/settings-moderated-registration.php:152 #: includes/admin/settings/settings-notifications.php:85 #: includes/admin/settings/settings-notifications.php:110 #: includes/admin/settings/settings-notifications.php:135 #: includes/admin/settings/settings-notifications.php:160 #: includes/admin/settings/settings-notifications.php:191 #: includes/admin/settings/settings-notifications.php:216 #: includes/file-uploader/settings-file-upload.php:50 #: includes/admin/class-admin-user.php:148 msgid "Enable" msgstr "Activado" #: includes/admin/settings/settings-notifications.php:88 #: includes/admin/settings/settings-notifications.php:113 #: includes/admin/settings/settings-notifications.php:138 #: includes/admin/settings/settings-notifications.php:163 #: includes/admin/settings/settings-notifications.php:194 #: includes/admin/settings/settings-notifications.php:218 #: includes/admin/settings/settings-notifications.php:89 #: includes/admin/settings/settings-notifications.php:114 #: includes/admin/settings/settings-notifications.php:139 #: includes/admin/settings/settings-notifications.php:164 #: includes/admin/settings/settings-notifications.php:195 #: includes/admin/settings/settings-notifications.php:220 msgid "Do you want to activate this e-mail template?" msgstr "¿Desea activar esta plantilla de correo electrónico?" #: includes/admin/settings/settings-notifications.php:91 #: includes/admin/settings/settings-notifications.php:116 #: includes/admin/settings/settings-notifications.php:141 #: includes/admin/settings/settings-notifications.php:166 #: includes/admin/settings/settings-notifications.php:197 #: includes/admin/settings/settings-notifications.php:221 #: themes/default/submission.php:38 themes/default/submission-pre-440.php:38 #: themes/default/submission.php:49 #: includes/admin/class-admin-tickets-list.php:989 #: includes/admin/settings/settings-moderated-registration.php:75 #: includes/admin/settings/settings-moderated-registration.php:102 #: includes/admin/settings/settings-moderated-registration.php:131 #: includes/admin/settings/settings-moderated-registration.php:160 #: includes/admin/settings/settings-notifications.php:92 #: includes/admin/settings/settings-notifications.php:117 #: includes/admin/settings/settings-notifications.php:142 #: includes/admin/settings/settings-notifications.php:167 #: includes/admin/settings/settings-notifications.php:198 #: includes/admin/settings/settings-notifications.php:223 #: includes/admin/settings/settings-privacy.php:85 #: includes/gdpr-integration/tab-content/gdpr-delete-existing-data.php:31 #: themes/default/submission.php:54 #: includes/gdpr-integration/tab-content/gdpr-delete-existing-data.php:32 #: includes/admin/class-admin-tickets-list.php:991 msgid "Subject" msgstr "Asunto" #: includes/admin/settings/settings-notifications.php:94 #: includes/admin/settings/settings-notifications.php:95 msgid "Request received: {ticket_title}" msgstr "Solicitud recibida: {ticket_title}" #: includes/admin/settings/settings-notifications.php:105 msgid "New Assignment" msgstr "Nueva Asignación" #: includes/admin/settings/settings-notifications.php:119 #: includes/admin/settings/settings-notifications.php:120 msgid "Ticket #{ticket_id} assigned" msgstr "Ticket #{ticket_id} asignado" #: includes/admin/settings/settings-notifications.php:130 msgid "New Reply from Agent" msgstr "Nueva respuesta de agente" #: includes/admin/settings/settings-notifications.php:144 #: includes/admin/settings/settings-notifications.php:145 msgid "New reply to: {ticket_title}" msgstr "Nueva respuesta para: {ticket_title}" #: includes/admin/settings/settings-notifications.php:155 msgid "New Reply from Client" msgstr "Nueva Repuesta Cliente" #: includes/admin/settings/settings-notifications.php:169 #: includes/admin/settings/settings-notifications.php:170 msgid "Ticket #{ticket_id}" msgstr "Ticket #{ticket_id}" #: includes/admin/settings/settings-notifications.php:180 msgid "Ticket Will Be Closed" msgstr "Se cerrará el Ticket" #: includes/admin/settings/settings-notifications.php:164 msgid "Ticket Closed" msgstr "Ticket cerrado" #: includes/admin/settings/settings-notifications.php:200 #: includes/admin/settings/settings-notifications.php:224 #: includes/admin/settings/settings-notifications.php:201 #: includes/admin/settings/settings-notifications.php:226 msgid "Request closed: {ticket_title}" msgstr "Solicitud cerrada: {ticket_title}" #: includes/admin/settings/settings-style.php:13 msgid "Style" msgstr "Estilo" #: includes/admin/settings/settings-style.php:16 msgid "Theme" msgstr "Tema" #: includes/admin/settings/settings-style.php:19 msgid "Which theme to use for the front-end." msgstr "¿ Qué tema usar para el front-end ?" #: includes/admin/settings/settings-style.php:24 msgid "Theme Stylesheet" msgstr "Tema de estilo" #: includes/admin/settings/settings-style.php:27 msgid "" "Load the theme stylesheet. Don't uncheck if you don't know what this means" msgstr "" "Carga de la hoja de estilos del tema. No lo desactive si no sabe lo que esto " "significa." #: includes/admin/settings/settings-style.php:31 msgid "Use editor in front-end" msgstr "Usar el editor en front-end" #: includes/admin/settings/settings-style.php:34 msgid "" "Show a editor editor for the ticket description when user submits a ticket." msgstr "" "Muestra un editor para la descripción de la consulta cuando un usuario envía " "un Ticket." #: includes/admin/settings/settings-style.php:38 msgid "Colors" msgstr "Colores" #: includes/admin/settings/settings-style.php:42 msgid "Open Status" msgstr "Estado Abierto" #: includes/admin/settings/settings-style.php:48 msgid "Closed Status" msgstr "Estado Cerrado" #: includes/admin/settings/settings-style.php:54 msgid "Old Status" msgstr "Estado Antiguo" #: includes/admin/settings/settings-style.php:60 msgid "Awaiting Reply" msgstr "Esperando Respuesta" #: includes/admin/views/status.php:4 msgid "System Status" msgstr "Estado del sistema" #: includes/admin/views/status.php:5 msgid "Cleanup" msgstr "Limpieza" #: includes/admin/views/system-tools.php:34 #: includes/admin/views/system-tools.php:35 msgid "Tickets metas were cleared" msgstr "Los metadatos de los Ticket fueron borrados" #: includes/admin/views/system-tools.php:38 #: includes/admin/views/system-tools.php:39 msgid "Agents metas were cleared" msgstr "Se han borrado los metadatos de los Agentes" #: includes/admin/views/system-tools.php:42 #: includes/admin/views/system-tools.php:43 msgid "All custom taxonomies terms were cleared" msgstr "Se borraron todos los términos de taxonomías personalizadas" #: includes/admin/views/system-tools.php:46 #: includes/admin/views/system-tools.php:47 msgid "All products have been re-synchronized" msgstr "Todos los productos han sido resincronizados" #: includes/admin/views/system-tools.php:50 #: includes/admin/views/system-tools.php:51 msgid "All products have been deleted" msgstr "Todos los productos se han eliminado" #: includes/admin/views/system-tools.php:68 #: includes/admin/views/system-tools.php:74 #: includes/admin/views/system-tools.php:117 msgid "" "These tool are intended for advanced users or for use on the support staff " "request. Be aware that some of these tools can definitively erase data." msgstr "" "Estas herramientas están diseñadas para usuarios avanzados o para su uso por " "el personal de soporte. Tenga en cuenta que algunas de estas herramientas " "puede borrar definitivamente los datos." #: includes/admin/views/system-tools.php:78 #: includes/admin/views/system-tools.php:84 #: includes/admin/views/system-tools.php:127 msgid "Tickets Metas" msgstr "Metadatos de los Ticket" #: includes/admin/views/system-tools.php:80 #: includes/admin/views/system-tools.php:87 #: includes/admin/views/system-tools.php:94 #: includes/admin/views/system-tools.php:101 #: includes/admin/views/system-logs.php:376 #: includes/admin/views/system-tools.php:86 #: includes/admin/views/system-tools.php:93 #: includes/admin/views/system-tools.php:100 #: includes/admin/views/system-tools.php:107 #: includes/admin/views/system-logs.php:369 #: includes/admin/views/system-tools.php:129 #: includes/admin/views/system-tools.php:136 #: includes/admin/views/system-tools.php:143 #: includes/admin/views/system-tools.php:150 msgid "Clear" msgstr "Limpiar" #: includes/admin/views/system-tools.php:81 #: includes/admin/views/system-tools.php:87 #: includes/admin/views/system-tools.php:130 msgid "Clear all transients for all tickets." msgstr "Borrar todos los Temporales de todos los Ticket." #: includes/admin/views/system-tools.php:85 #: includes/admin/views/system-tools.php:91 #: includes/admin/views/system-tools.php:134 msgid "Agents Metas" msgstr "Metadatos de los Agentes" #: includes/admin/views/system-tools.php:88 #: includes/admin/views/system-tools.php:94 #: includes/admin/views/system-tools.php:137 msgid "Clear all agents metas." msgstr "Borrar todos los metadatos de los agentes." #: includes/admin/views/system-tools.php:92 #: includes/admin/views/system-tools.php:98 #: includes/admin/views/system-tools.php:141 msgid "Custom Taxonomies" msgstr "Taxonomías personalizadas" #: includes/admin/views/system-tools.php:95 #: includes/admin/views/system-tools.php:101 #: includes/admin/views/system-tools.php:144 msgid "Clear all terms from all custom taxonomies." msgstr "Limpiar todos los términos de todas las taxonomías personalizadas." #: includes/class-member-agent.php:55 msgid "The user with ID %d does not exist" msgstr "No existe el usuario con el ID %d" #: includes/class-member-agent.php:59 msgid "The user exists but is not a support agent" msgstr "El usuario existe pero no es un agente de soporte" #: includes/functions-post.php:164 includes/functions-post.php:169 msgid "" "The authenticity of your submission could not be validated. If this ticket " "is legitimate please try submitting again." msgstr "" "La autenticidad de tu solicitud no pudo ser comprobada. Si el Ticket es " "legítimo, por favor vuelve a enviarla." #: includes/functions-post.php:180 includes/functions-post.php:190 msgid "The ticket couldn't be submitted for an unknown reason." msgstr "El Ticket no pudo ser enviada por una razón desconocida." #: includes/functions-post.php:606 includes/functions-post.php:622 #: includes/functions-post.php:634 includes/functions-post.php:674 msgid "" "Something went wrong. We couldn't identify your ticket. Please try " "again." msgstr "" "Algo salio mal. No podemos identificar su Ticket. Por favor intente de nuevo." #: includes/functions-post.php:631 includes/functions-post.php:647 #: includes/functions-post.php:659 includes/functions-post.php:699 msgid "The ticket was successfully closed" msgstr "El Ticket fue cerrada satisfactoriamente" #: includes/functions-post.php:641 includes/functions-post.php:657 #: includes/functions-post.php:669 includes/functions-post.php:708 msgid "Your reply could not be submitted for an unknown reason." msgstr "Su respuesta no pudo enviarse por una razón desconocida." #: includes/functions-post.php:647 includes/functions-post.php:663 #: includes/functions-post.php:675 includes/functions-post.php:714 msgid "Thanks for your reply. The ticket is now closed." msgstr "Gracias por su respuesta. Ahora el Ticket está cerrado." #: includes/functions-post.php:649 includes/functions-post.php:665 #: includes/functions-post.php:677 includes/functions-post.php:716 msgid "Your reply has been submitted. Your agent will reply ASAP." msgstr "" "Tu respuesta ha sido enviada. Tu Agente te responderá lo antes posible." #: includes/functions-post.php:1452 includes/functions-post.php:1476 #: includes/functions-post.php:1488 includes/functions-post.php:1582 msgid "You are not allowed to re-open this ticket" msgstr "Usted no esta autorizado a re-abrir este Ticket" #: includes/functions-post.php:1460 includes/functions-post.php:1484 #: includes/functions-post.php:1496 includes/functions-post.php:1590 msgid "The ticket has been successfully re-opened." msgstr "El Ticket ha sido re-abierta satisfactoriamente" #: includes/install.php:154 includes/install.php:156 includes/install.php:158 msgid "Support Supervisor" msgstr "Supervisor de soporte" #: includes/install.php:155 includes/install.php:157 includes/install.php:159 msgid "Support Manager" msgstr "Gerente de soporte" #: includes/install.php:156 includes/install.php:158 includes/install.php:160 msgid "Support Agent" msgstr "Agente de soporte" #: includes/install.php:157 includes/install.php:159 includes/install.php:161 msgid "Support User" msgstr "Usuario de Soporte" #: includes/scripts.php:195 includes/scripts.php:336 includes/scripts.php:342 #: includes/scripts.php:408 includes/scripts.php:402 msgid "The following file(s) are too big to be uploaded:" msgstr "Los siguientes archivos son demasiado grandes para ser subido:" #: includes/scripts.php:196 includes/scripts.php:337 includes/scripts.php:343 #: includes/scripts.php:409 includes/scripts.php:403 msgid "The maximum file size allowed for one file is %d MB" msgstr "El tamaño máximo de archivo permitido para un archivo es %d MB" #: includes/functions-templating.php:1291 #: includes/functions-templating.php:1295 msgid "I accept the %sterms and conditions%s" msgstr "Acepto los %s Términos y Condiciones %s" #: includes/functions-admin-bar.php:60 msgid "Open tickets assigned to you" msgstr "Abrir Tickets asignados a usted" #: includes/functions-user.php:949 includes/functions-user.php:959 #: includes/functions-user.php:964 includes/functions-user.php:1109 #: includes/functions-user.php:1209 msgid "Did you mean %s" msgstr "Te refieres a %s" #: includes/class-email-notifications.php:48 #: includes/class-email-notifications.php:67 msgid "The post ID provided does not match any of the plugin post types" msgstr "" "El ID del post proporcionado no coincide con ninguno de los tipos de post " "plugin" #: includes/class-email-notifications.php:287 #: includes/class-email-notifications.php:310 msgid "Converts into ticket ID" msgstr "Convierte en ID de Ticket" #: includes/class-email-notifications.php:291 #: includes/class-email-notifications.php:314 #: includes/class-user-email-notification.php:275 msgid "Converts into website name" msgstr "Convierte en el nombre de sitio web" #: includes/class-email-notifications.php:295 msgid "Converts into agent name" msgstr "Convierte en nombre del agente" #: includes/class-email-notifications.php:299 #: includes/class-email-notifications.php:330 msgid "Converts into agent e-mail address" msgstr "Convierte en la dirección de correo electrónico del agente" #: includes/class-email-notifications.php:303 msgid "Converts into client name" msgstr "Convierte en nombre del cliente" #: includes/class-email-notifications.php:307 #: includes/class-email-notifications.php:346 msgid "Converts into client e-mail address" msgstr "Convierte en la dirección de correo electrónico del cliente" #: includes/class-email-notifications.php:311 #: includes/class-email-notifications.php:366 msgid "Converts into current ticket title" msgstr "Convierte en título del Ticket actual" #: includes/class-email-notifications.php:310 msgid "Displays a link to public ticket" msgstr "Muestra un enlace al Ticket público" #: includes/class-email-notifications.php:314 msgid "" "Displays the URL only (not a link link) to public ticket" msgstr "Muestra la URL SÓLO (no un link) al Ticket público" #: includes/class-email-notifications.php:323 #: includes/class-email-notifications.php:378 msgid "Displays a link to ticket details in admin (for agents)" msgstr "Mostrar un vínculo a los detalles del Ticket en Admin (para agentes)" #: includes/class-email-notifications.php:327 #: includes/class-email-notifications.php:382 msgid "" "Displays the URL only (not a link link) to ticket details " "in admin (for agents)" msgstr "" "Muestra el URL sólo (no un enlace) a los detalles del " "Ticket en Admin (de agentes)" #: includes/class-email-notifications.php:331 #: includes/class-email-notifications.php:386 #: includes/class-user-email-notification.php:279 msgid "Converts into current date" msgstr "Convierte en fecha actual" #: includes/class-email-notifications.php:335 #: includes/class-email-notifications.php:390 #: includes/class-user-email-notification.php:283 msgid "Converts into WordPress admin e-mail (currently: %s)" msgstr "Convierte en correo de admin de WordPress (actualmente: %s)" #: includes/class-email-notifications.php:339 #: includes/class-email-notifications.php:394 msgid "Converts into ticket content or reply content" msgstr "Convertir en contenido del Ticket o en respuesta" #: includes/class-email-notifications.php:615 #: includes/class-email-notifications.php:704 #: includes/class-user-email-notification.php:497 msgid "The requested notification does not exist" msgstr "La notificación solicitada no existe" #: includes/class-email-notifications.php:622 #: includes/class-email-notifications.php:708 #: includes/class-user-email-notification.php:501 msgid "The requested notification is disabled" msgstr "La notificación solicitada está deshabilitada" #: includes/class-gist.php:109 msgid "View the code on Gist." msgstr "Ver el código en Gist." #: includes/class-mailgun-email-check.php:45 msgid "E-Mail Checking" msgstr "Comprobación de correo electrónico" #: includes/class-mailgun-email-check.php:51 msgid "" "You can enable e-mail checking on the registration page. When enabled, the " "plugin will make sure the e-mail address used is valid and can receive e-" "mails. The verification is done using Email validation API and requires a (free) MailGun account. This helps reducing typos in email " "addresses during sign ups." msgstr "" "Puede habilitar validación de correo electrónico en la página de registro. " "Cuando está habilitado, el plugin se Asegurará de que la dirección de correo " "electrónico sea válida y pueda recibir mensajes. La verificación se realiza " "utilizando una API de validación de correo electrónico y " "requiere una cuenta (gratuita) de MailGun. Esto ayuda a reducir errores en " "las direcciones de correo electrónico durante el registro." #: includes/class-mailgun-email-check.php:57 msgid "Enable E-Mail Checking" msgstr "Habilitar la validación de correo electrónico" #: includes/class-mailgun-email-check.php:61 msgid "Do you want to check e-mail addresses on new registrations?" msgstr "" "¿Quieres validar direcciones de correo electrónico sobre nuevos registros?" #: includes/class-mailgun-email-check.php:66 msgid "MailGun Public API Key" msgstr "MailGun Public API Key" #: includes/class-mailgun-email-check.php:70 msgid "" "If you don't have a MailGun account you can create one for free here." msgstr "" "Si no tienes una cuenta de MailGun puede crear una gratis aquí." #: includes/class-mailgun-email-check.php:81 msgid "No API key was provided" msgstr "No se proporcionó ninguna API key" #: includes/class-mailgun-email-check.php:88 msgid "No data to check" msgstr "No hay datos para comprobar" #: includes/class-mailgun-email-check.php:93 msgid "No e-mail to check" msgstr "Ningún correo electrónico para validar" #: includes/functions-post-type.php:40 includes/functions-post-type.php:47 msgid "Add New Ticket" msgstr "Agregar nuevo Ticket" #: includes/functions-post-type.php:41 includes/functions-post-type.php:48 msgid "New Ticket" msgstr "Nuevo Ticket" #: includes/functions-post-type.php:42 includes/functions-post-type.php:49 #: includes/admin/metaboxes/toolbar-middle.php:27 msgid "Edit Ticket" msgstr "Editar Ticket" #: includes/functions-post-type.php:43 includes/functions-post-type.php:50 msgid "View Ticket" msgstr "Ver Ticket" #: includes/functions-post-type.php:44 includes/functions-post-type.php:51 #: includes/admin/views/system-tools.php:298 msgid "All Tickets" msgstr "Todos los Tickets" #: includes/functions-post-type.php:45 includes/functions-post-type.php:52 msgid "Search Tickets" msgstr "Buscar Tickets" #: includes/functions-post-type.php:46 includes/functions-post-type.php:53 msgid "Parent Ticket:" msgstr "Ticket Padre:" #: includes/functions-post-type.php:47 includes/functions-post-type.php:54 msgid "No tickets found." msgstr "No se encontraron Tickets" #: includes/functions-post-type.php:48 includes/functions-post-type.php:55 msgid "No tickets found in Trash." msgstr "No se encontraron Tickets en la papelera" #: includes/functions-post-type.php:114 includes/functions-post-type.php:117 #: includes/functions-post-type.php:122 includes/functions-post-type.php:125 msgid "Ticket updated." msgstr "Ticket Actualizado." #: includes/functions-post-type.php:115 includes/functions-post-type.php:123 msgid "Custom field updated." msgstr "Campo personalizado actualizado " #: includes/functions-post-type.php:116 includes/functions-post-type.php:124 msgid "Custom field deleted." msgstr "Campo personalizado borrado." #. translators: %s: date and time of the revision #: includes/functions-post-type.php:119 includes/functions-post-type.php:127 msgid "Ticket restored to revision from %s" msgstr "Ticket restaurado para la revisión de %s" #: includes/functions-post-type.php:120 includes/functions-post-type.php:128 msgid "Ticket published." msgstr "Ticket publicado." #: includes/functions-post-type.php:121 includes/functions-post-type.php:129 msgid "Ticket saved." msgstr "Ticket guardado." #: includes/functions-post-type.php:122 includes/functions-post-type.php:130 msgid "Ticket submitted." msgstr "Ticket enviado." #: includes/functions-post-type.php:124 includes/functions-post-type.php:132 msgid "Ticket scheduled for: %1$s." msgstr "Ticket programado para: %1$s." #. translators: Publish box date format, see http:php.net/date #: includes/functions-post-type.php:126 includes/functions-post-type.php:134 msgid "M j, Y @ G:i" msgstr "M j, Y @ G:i" #: includes/functions-post-type.php:128 includes/functions-post-type.php:136 msgid "Ticket draft updated." msgstr "Borrador del Ticket actualizado." #: includes/functions-post-type.php:134 includes/functions-post-type.php:142 msgid "View ticket" msgstr "Ver Ticket" #: includes/functions-post-type.php:140 includes/functions-post-type.php:148 msgid "Preview ticket" msgstr "Vista previa del ticket" #: includes/class-product-sync.php:837 includes/class-product-sync.php:859 #: includes/class-product-sync.php:873 includes/class-product-sync.php:895 msgid "" "You cannot edit this term from here because it is linked to a post (of the " "%s post type). Please edit the post directly instead." msgstr "" "No puede editar este término desde aquí porque está ligado a una publicación " "(del tipo de entrada %s). Por favor edite la publicación directamente en su " "lugar." #: includes/class-product-sync.php:862 includes/class-product-sync.php:898 msgid "Term Locked" msgstr "Plazo cerrado" #: includes/class-product-sync.php:922 includes/class-product-sync.php:958 msgid "Re-Synchronize Products" msgstr "Vuelva a sincronizar con productos" #: includes/class-product-sync.php:925 includes/class-product-sync.php:961 msgid "Resync" msgstr "Resincronización" #: includes/class-product-sync.php:927 msgid "Re-synchronize all products from your e-commerce plugin." msgstr "Volver a sincronizar todos los productos de su plugin de e-commerce." #: includes/class-product-sync.php:939 includes/class-product-sync.php:975 msgid "Delete Products" msgstr "Borrar productos" #: includes/class-product-sync.php:942 includes/admin/views/system-logs.php:392 #: includes/class-product-sync.php:978 includes/class-product-sync.php:995 #: includes/admin/views/system-logs.php:387 msgid "Delete" msgstr "Eliminar" #: includes/class-product-sync.php:944 includes/class-product-sync.php:980 msgid "Delete all products synchronized from your e-commerce plugin." msgstr "Eliminar todos los productos sincronizados de su plugin de e-commerce." #: includes/class-remote-notification-client.php:716 #: includes/class-remote-notification-client.php:728 msgid "The server response was invalid (code %s)" msgstr "La respuesta del servidor no es válida (código %s)" #: includes/class-remote-notification-client.php:722 #: includes/class-remote-notification-client.php:734 msgid "The server response is empty" msgstr "La respuesta del servidor está vacía" #: includes/class-remote-notification-client.php:728 #: includes/class-remote-notification-client.php:740 msgid "Cannot decode the response content" msgstr "No se puede decodificar el contenido de la respuesta" #: includes/class-remote-notification-client.php:500 #: includes/class-remote-notification-client.php:507 msgid "Dismiss notification" msgstr "Descartar esta notificación" #: includes/class-remote-notification-client.php:443 msgid "Dismiss" msgstr "Descartar" #: includes/class-wpas-editor-ajax.php:108 msgid "An editor ID is mandatory to load a new instance of TinyMCE" msgstr "" "Es obligatorio un editor de ID para cargar una nueva instancia de TinyMCE" #: includes/custom-fields/class-custom-field.php:463 #: includes/custom-fields/class-custom-field.php:474 #: includes/custom-fields/class-custom-field.php:526 #: includes/custom-fields/class-custom-field.php:534 msgid "" "The custom field class does not contain the mandatory method \"display\"" msgstr "" "La clase de campo personalizado no contiene el método obligatorio \"display\"" #: includes/custom-fields/class-custom-field.php:469 #: includes/custom-fields/class-custom-field.php:480 #: includes/custom-fields/class-custom-field.php:532 #: includes/custom-fields/class-custom-field.php:540 msgid "The type of custom field you are trying to use does not exist" msgstr "El tipo de campo personalizado que desea utilizar no existe" #: includes/custom-fields/class-custom-fields.php:117 #: includes/custom-fields/class-custom-fields.php:154 #: includes/custom-fields/class-custom-fields.php:151 msgid "Please use %s to register your custom field type" msgstr "Por favor, use %s para registrar su tipo de campo personalizado" #: includes/custom-fields/class-custom-fields.php:198 #: includes/custom-fields/class-custom-fields.php:240 #: includes/custom-fields/class-custom-fields.php:241 #: includes/custom-fields/class-custom-fields.php:238 msgid "Search %s" msgstr "Buscar %s" #: includes/custom-fields/class-custom-fields.php:199 #: includes/custom-fields/class-custom-fields.php:241 #: includes/custom-fields/class-custom-fields.php:242 #: includes/custom-fields/class-custom-fields.php:239 msgid "All %s" msgstr "Todos %s" #: includes/custom-fields/class-custom-fields.php:200 #: includes/custom-fields/class-custom-fields.php:242 #: includes/custom-fields/class-custom-fields.php:243 #: includes/custom-fields/class-custom-fields.php:240 msgid "Parent %s" msgstr "Padres %s" #: includes/custom-fields/class-custom-fields.php:202 #: includes/custom-fields/class-custom-fields.php:244 #: includes/custom-fields/class-custom-fields.php:245 #: includes/custom-fields/class-custom-fields.php:242 msgid "Edit %s" msgstr "Editar %s" #: includes/custom-fields/class-custom-fields.php:203 #: includes/custom-fields/class-custom-fields.php:245 #: includes/custom-fields/class-custom-fields.php:246 #: includes/custom-fields/class-custom-fields.php:243 msgid "Update %s" msgstr "Actualizar %s" #: includes/custom-fields/class-custom-fields.php:204 #: includes/custom-fields/class-custom-fields.php:246 #: includes/custom-fields/class-custom-fields.php:247 #: includes/custom-fields/class-custom-fields.php:244 msgid "Add New %s" msgstr "Agregar Nuevo %s" #: includes/custom-fields/class-custom-fields.php:521 msgid "Any Status" msgstr "Cualquier estado" #: includes/admin/class-admin-tickets-list.php:597 #: includes/admin/metaboxes/user-profile.php:101 #: includes/admin/metaboxes/user-profile.php:129 #: includes/admin/views/system-status.php:128 #: includes/functions-general.php:332 includes/functions-templating.php:1000 #: includes/admin/class-admin-tickets-list.php:930 #: includes/admin/views/system-status.php:129 #: includes/admin/class-admin-tickets-list.php:986 #: includes/admin/class-admin-tickets-list.php:1000 #: includes/admin/metaboxes/user-profile.php:109 #: includes/admin/metaboxes/user-profile.php:141 #: includes/admin/class-admin-tickets-list.php:1115 #: includes/functions-templating.php:1004 #: includes/admin/class-admin-tickets-list.php:1117 #: includes/functions-general.php:379 msgid "Closed" msgstr "Cerrado" #: includes/custom-fields/class-custom-fields.php:704 #: includes/custom-fields/class-custom-fields.php:706 #: includes/custom-fields/class-custom-fields.php:753 #: includes/custom-fields/class-custom-fields.php:755 #: includes/custom-fields/class-custom-fields.php:799 #: includes/custom-fields/class-custom-fields.php:801 #: includes/custom-fields/class-custom-fields.php:834 #: includes/custom-fields/class-custom-fields.php:836 msgid "The field %s is required." msgstr "El campo %s es obligatorio." #: includes/custom-fields/field-types/class-cf-taxonomy.php:71 #: includes/functions-general.php:554 includes/functions-general.php:556 #: includes/functions-general.php:603 msgid "Please select" msgstr "Por favor seleccione" #: includes/custom-fields/functions-custom-fields.php:335 #: includes/custom-fields/functions-custom-fields.php:332 #: includes/custom-fields/functions-custom-fields.php:350 msgid "Tags" msgstr "Etiquetas" #: includes/custom-fields/functions-custom-fields.php:369 #: includes/custom-fields/functions-custom-fields.php:366 #: includes/custom-fields/functions-custom-fields.php:384 msgid "Product" msgstr "Producto" #: includes/custom-fields/functions-custom-fields.php:370 #: includes/custom-fields/functions-custom-fields.php:367 #: includes/custom-fields/functions-custom-fields.php:385 msgid "Products" msgstr "Productos" #: includes/file-uploader/class-file-uploader.php:230 #: includes/file-uploader/class-file-uploader.php:233 #: includes/file-uploader/class-file-uploader.php:586 #: includes/file-uploader/class-file-uploader.php:592 msgid "The file you requested is not a valid attachment" msgstr "El archivo que ha solicitado no es un adjunto valido" #: includes/file-uploader/class-file-uploader.php:234 #: includes/file-uploader/class-file-uploader.php:237 #: includes/file-uploader/class-file-uploader.php:590 #: includes/file-uploader/class-file-uploader.php:596 msgid "The attachment you requested is not attached to any ticket" msgstr "El adjunto solicitado no está adjunto a ningún Ticket" #: includes/file-uploader/class-file-uploader.php:241 #: includes/file-uploader/class-file-uploader.php:244 #: includes/file-uploader/class-file-uploader.php:597 #: includes/file-uploader/class-file-uploader.php:603 msgid "You are not allowed to view this attachment" msgstr "No se le permite ver este adjunto" #: includes/file-uploader/class-file-uploader.php:417 #: includes/file-uploader/class-file-uploader.php:437 #: includes/file-uploader/class-file-uploader.php:457 #: includes/file-uploader/class-file-uploader.php:806 #: includes/file-uploader/class-file-uploader.php:826 #: includes/file-uploader/class-file-uploader.php:812 #: includes/file-uploader/class-file-uploader.php:832 msgid "Attachments" msgstr "Datos adjuntos" #: includes/file-uploader/class-file-uploader.php:418 #: includes/file-uploader/class-file-uploader.php:438 #: includes/file-uploader/class-file-uploader.php:807 #: includes/file-uploader/class-file-uploader.php:813 msgid "" " You can upload up to %d files (maximum %d MB each) of the following types: " "%s" msgstr "" "Puedes subir hasta archivos de %d (máximo %d MB cada uno) de los tipos " "siguientes: %s" #: includes/file-uploader/class-file-uploader.php:516 #: includes/file-uploader/class-file-uploader.php:565 #: includes/file-uploader/class-file-uploader.php:934 #: includes/file-uploader/class-file-uploader.php:940 msgid "Attachments:" msgstr "Adjuntos:" #: includes/file-uploader/class-file-uploader.php:774 #: includes/file-uploader/class-file-uploader.php:829 #: includes/file-uploader/class-file-uploader.php:1211 #: includes/file-uploader/class-file-uploader.php:1217 msgid "" "Your reply has been correctly submitted but the attachment was not uploaded. " "%s" msgstr "" "Su respuesta ha sido enviada correctamente pero el archivo adjunto no fue " "entregado. %s" #: includes/file-uploader/class-file-uploader.php:843 #: includes/file-uploader/class-file-uploader.php:898 #: includes/file-uploader/class-file-uploader.php:1280 #: includes/file-uploader/class-file-uploader.php:1286 msgid "You are not allowed to upload files of this type (%s)" msgstr "No está autorizado a subir archivos de este tipo (%s)" #: includes/file-uploader/class-file-uploader.php:847 #: includes/file-uploader/class-file-uploader.php:902 #: includes/file-uploader/class-file-uploader.php:1284 #: includes/file-uploader/class-file-uploader.php:1290 msgid "You cannot upload empty attachments. You attachments weights 0 bytes" msgstr "No puede subir adjuntos vacíos. Tus adjuntos pesan 0 bytes" #: includes/file-uploader/class-file-uploader.php:851 #: includes/file-uploader/class-file-uploader.php:906 #: includes/file-uploader/class-file-uploader.php:1288 #: includes/file-uploader/class-file-uploader.php:1294 msgid "Your attachment is too big. You are allowed to attach files up to %s" msgstr "" "Su adjunto es demasiado grande. Se permite adjuntar archivos de hasta %s" #: includes/file-uploader/settings-file-upload.php:13 msgid "File Upload" msgstr "Cargar Archivo" #: includes/file-uploader/settings-file-upload.php:16 msgid "Enable File Upload" msgstr "Permitir carga de archivos" #: includes/file-uploader/settings-file-upload.php:20 msgid "" "Do you want to allow your users (and agents) to upload attachments to " "tickets and replies?" msgstr "" "¿Quieres permitir que los usuarios (y los agentes) puedan subir adjuntos a " "las consultas y respuestas?" #: includes/file-uploader/settings-file-upload.php:23 msgid "Maximum Files" msgstr "Máximo de Archivos" #: includes/file-uploader/settings-file-upload.php:27 msgid "How many files can a user attach to a ticket or a reply?" msgstr "" "¿Cuántos archivos puede adjuntar un usuario a un ticket o a una respuesta?" #: includes/file-uploader/settings-file-upload.php:30 msgid "Maximum File Size" msgstr "Tamaño Máximo de Archivos" #: includes/file-uploader/settings-file-upload.php:34 msgid "" "What is the maximum size allowed for one file (in MB)? Your " "server allows up to %s" msgstr "" "¿Cuál es el máximo tamaño permitido para un archivo (en MB )? " "Su servidor permite hasta %s" #: includes/file-uploader/settings-file-upload.php:37 msgid "Allowed Files Types" msgstr "Tipos de archivos permitidos" #: includes/file-uploader/settings-file-upload.php:41 msgid "" "Which file types do you allow your users to attach? Please separate each " "extension by a comma (%s)" msgstr "" "¿Qué tipo de archivos permite a los usuarios adjuntar? Por favor separe cada " "extensión por una coma (%s)" #: includes/functions-addons.php:70 msgid "An addon with the ID %s is already registered" msgstr "Un addon con el ID %s ya está registrado" #: includes/functions-deprecated.php:140 msgid "Describe your problem as accurately as possible" msgstr "Describe tu consulta con la mayor precisión posible" #: includes/functions-general.php:270 includes/functions-general.php:317 msgid "Submit" msgstr "Enviar" #: awesome-support.php:154 includes/functions-general.php:468 #: awesome-support.php:168 includes/functions-general.php:515 msgid "" "Awesome Support dependencies are missing. The plugin can’t be loaded " "properly. Please run %s before anything else. If you don’t know what this is " "you should install the production version of this plugin instead." msgstr "" "Faltan las dependencias de Awesome Support. El plugin no puede ser cargado " "correctamente. Por favor ejecute %s antes de otra cosa. Si no sabes que es " "esto, debes instalar la versión de " "este plugin en su lugar." #: includes/functions-post.php:33 includes/functions-post.php:34 msgid "You do not have the capacity to open a new ticket." msgstr "No tienes permisos para abrir un Ticket nuevo." #: includes/functions-post.php:47 includes/functions-post.php:48 msgid "It is mandatory to provide a title for your issue." msgstr "Es obligatorio que proporcione un título de su problema." #: includes/functions-post.php:60 includes/functions-post.php:61 msgid "It is mandatory to provide a description for your issue." msgstr "Es obligatorio que proporcione una descripción de su problema." #: includes/functions-post.php:112 includes/functions-post.php:115 msgid "Only registered accounts can submit a ticket. Please register first." msgstr "" "Sólo las cuentas de usuarios registrados pueden enviar un Ticket. Por favor, " "regístrate primero." #: includes/functions-post.php:563 includes/functions-post.php:564 #: includes/functions-post.php:823 includes/functions-post.php:824 #: includes/functions-post.php:579 includes/functions-post.php:580 #: includes/functions-post.php:839 includes/functions-post.php:840 #: includes/functions-post.php:591 includes/functions-post.php:592 #: includes/functions-post.php:851 includes/functions-post.php:852 #: includes/functions-post.php:631 includes/functions-post.php:632 #: includes/functions-post.php:942 includes/functions-post.php:943 msgid "Reply to ticket %s" msgstr "Responder al Ticket %s" #: includes/functions-post.php:1152 includes/functions-post.php:1174 #: includes/functions-post.php:1186 includes/functions-post.php:1281 msgid "The given post ID is not a ticket" msgstr "El ID de publicación suministrado no es el de un Ticket" #: includes/functions-post.php:1160 includes/functions-post.php:1182 #: includes/functions-post.php:1194 includes/functions-post.php:1289 msgid "" "The chosen agent does not have the sufficient capabilities to be assigned a " "ticket" msgstr "" "El agente elegido no tiene privilegios suficientes para ser asignado a un " "Ticket" #: includes/functions-post.php:1334 includes/functions-post.php:1357 #: includes/functions-post.php:1369 includes/functions-post.php:1463 msgid "You do not have the capacity to close this ticket" msgstr "No tienes permisos para cerrar este Ticket" #: includes/functions-post.php:1334 includes/functions-post.php:1357 #: includes/functions-post.php:1369 includes/functions-post.php:1463 msgid "Can’t close ticket" msgstr "No se puede cerrar este ticket" #: includes/functions-post.php:1353 includes/functions-post.php:1377 #: includes/functions-post.php:1389 includes/functions-post.php:1483 msgid "The ticket was closed." msgstr "El Ticket fue cerrado." #: includes/functions-post.php:1420 includes/functions-post.php:1444 #: includes/functions-post.php:1456 includes/functions-post.php:1550 msgid "The ticket was re-opened." msgstr "El Ticket fue reabierto." #: includes/functions-templating.php:65 includes/functions-templating.php:69 msgid "You are not allowed to view this ticket." msgstr "No tienes permisos para ver este Ticket." #: includes/admin/class-admin-tickets-list.php:94 #: includes/admin/class-admin-tickets-list.php:177 #: includes/functions-templating.php:275 #: includes/admin/class-admin-tickets-list.php:133 #: includes/admin/class-admin-tickets-list.php:216 #: includes/admin/class-admin-tickets-list.php:165 #: includes/admin/class-admin-tickets-list.php:248 #: includes/admin/class-admin-tickets-list.php:258 #: includes/admin/class-admin-tickets-list.php:341 #: includes/admin/views/print-ticket.php:13 msgid "ID" msgstr "ID" #: includes/admin/class-admin-tickets-list.php:168 #: includes/admin/metaboxes/details.php:56 #: includes/custom-fields/functions-custom-fields.php:314 #: includes/functions-templating.php:276 includes/functions-templating.php:570 #: includes/admin/class-admin-tickets-list.php:207 #: includes/custom-fields/functions-custom-fields.php:311 #: includes/admin/class-admin-tickets-list.php:239 #: includes/admin/metaboxes/details.php:50 #: includes/custom-fields/functions-custom-fields.php:329 #: includes/admin/class-admin-tickets-list.php:332 #: includes/admin/views/print-ticket.php:16 #: includes/gdpr-integration/gdpr-privacy-options.php:794 #: includes/gdpr-integration/gdpr-user-profile.php:136 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:25 #: includes/gdpr-integration/gdpr-privacy-options.php:795 msgid "Status" msgstr "Estado" #: includes/functions-templating.php:277 includes/functions-templating.php:576 #: includes/admin/views/print-ticket.php:25 msgid "Date" msgstr "Fecha" #: includes/functions-templating.php:379 msgid "" "The ticket has been closed. If you feel that your issue has not been solved " "yet or something new came up in relation to this ticket, you " "can re-open it by clicking this link." msgstr "" "El Ticket se ha cerrado. Si usted siente que su problema no ha sido aún " "solucionado o surgió algo nuevo en relación con este ticket, puede volver a abrirlo haciendo click en este enlace." #: includes/functions-templating.php:436 msgid "Type your reply here." msgstr "Escriba su respuesta aqui." #: includes/functions-templating.php:455 msgid "No reply is required to close" msgstr "No se requiere respuesta para cerrar" #: includes/functions-templating.php:457 msgid "Close this ticket" msgstr "Cerrar este Ticket" #: includes/functions-templating.php:477 msgid "Please Wait..." msgstr "Espere por favor" #: includes/functions-templating.php:495 msgid "" "To reply to this ticket, please go to your admin panel." msgstr "" "Para responder a este Ticket, por favor ve al panel de " "administración." #: includes/functions-templating.php:500 msgid "You are not allowed to reply to this ticket." msgstr "No tienes permisos para responder a este Ticket." #: includes/admin/class-admin-tickets-list.php:171 #: includes/functions-templating.php:574 #: includes/admin/class-admin-tickets-list.php:210 #: includes/admin/class-admin-tickets-list.php:242 #: includes/admin/class-admin-tickets-list.php:335 msgid "Title" msgstr "Título" #: includes/functions-templating.php:1173 #: includes/functions-templating.php:1177 msgid "Previous Page" msgstr "Página anterior" #: includes/functions-templating.php:1206 #: includes/functions-templating.php:1210 msgid "Next Page" msgstr "Página siguiente" #: includes/functions-user.php:36 themes/default/registration.php:29 msgid "Registrations are currently not allowed." msgstr "Actualmente no se permite el registro." #: includes/functions-user.php:60 msgid "You did not accept the terms and conditions." msgstr "Debes aceptar nuestros términos y condiciones" #: includes/functions-user.php:69 msgid "You didn't correctly fill all the fields." msgstr "No completó correctamente todos los campos." #: includes/functions-user.php:105 includes/functions-user.php:123 #: includes/functions-user.php:204 msgid "Your account has been created. Please log-in." msgstr "Su cuenta ha sido creada. Por favor inicie sesión." #: includes/functions-user.php:344 includes/functions-user.php:354 #: includes/functions-user.php:460 includes/functions-user.php:553 msgid "We were unable to log you in for an unknown reason." msgstr "No se pudo iniciar sesión por una razón desconocida." #: includes/integrations/ecommerce.php:67 msgid "" "You cannot edit this term from here because it is linked to an EDD product. " "Please edit the product directly." msgstr "" "No puede editar este término desde aquí porque está ligado a un producto " "EDD. Por favor editar el producto directamente." #: includes/integrations/ecommerce.php:81 msgid "" "You cannot edit this term from here because it is linked to an Exchange " "product. Please edit the product directly." msgstr "" "No puede editar este término desde aquí porque está ligado a un producto de " "intercambio. Por favor editar el producto directamente." #: includes/integrations/ecommerce.php:88 msgid "" "You cannot edit this term from here because it is linked to a Jigoshop " "product. Please edit the product directly." msgstr "" "No puede editar este término desde aquí porque está ligado a un producto " "Jigoshop. Por favor editar el producto directamente." #: includes/integrations/ecommerce.php:74 msgid "" "You cannot edit this term from here because it is linked to a WooCommerce " "product. Please edit the product directly." msgstr "" "No puede editar este término desde aquí porque está ligado a un producto " "WooCommerce. Por favor editar el producto directamente." #: includes/integrations/ecommerce.php:95 msgid "" "You cannot edit this term from here because it is linked to a WP eCommerce " "product. Please edit the product directly." msgstr "" "No puede editar este término desde aquí porque está ligado a un producto de " "comercio electrónico de WP. Por favor editar el producto " "directamente." #: includes/shortcodes/shortcode-submit.php:35 #: includes/shortcodes/shortcode-tickets.php:57 #: includes/shortcodes/shortcode-tickets.php:34 msgid "You are being redirected..." msgstr "Usted está siendo redireccionado..." #: includes/shortcodes/shortcode-submit.php:72 msgid "You need to log-in to submit a ticket." msgstr "Necesitas acceder al sistema para enviar un Ticket." #: includes/shortcodes/shortcode-submit.php:79 msgid "You are not allowed to submit a ticket." msgstr "No tienes permisos para enviar un Ticket." #: includes/shortcodes/shortcode-submit.php:104 msgid "" "Sorry, support team members cannot submit tickets from here. If you need to " "open a ticket, please go to your admin panel or click here to " "open a new ticket." msgstr "" "Lo sentimos, el personal de soporte no puede enviar Ticket desde aquí. Si " "quieres abrir un Ticket, por favor ve al panel de administración o haz click aquí para abrir un Ticket nuevo." #: themes/default/partials/ticket-reply.php:35 #: themes/default/partials/ticket-reply.php:34 msgid "This reply has been deleted %s ago." msgstr "Esta respuesta ha sido borrada hace %s" #: themes/default/details.php:175 msgid "Older Replies" msgstr "Respuestas mas antiguas" #: themes/default/details.php:176 msgid "Newer Replies" msgstr "Respuestas más recientes" #: themes/default/details.php:137 themes/default/details.php:143 #: themes/default/details.php:151 msgid "Write a reply" msgstr "Escribir una respuesta" #: themes/default/partials/ticket-navigation.php:3 msgid "Open a ticket" msgstr "Abrir Ticket" #: themes/default/list.php:95 msgid "" "You haven't submitted a ticket yet. Click here to submit your " "first ticket." msgstr "" "No has enviado ninguna consulta aún.Haz click aquí para " "enviar tu primer Ticket." #: themes/default/partials/ticket-origin.php:28 msgid "User" msgstr "Usuario" #: themes/default/partials/ticket-origin.php:29 msgid "Message" msgstr "Mensaje" #: themes/default/registration.php:24 themes/default/registration.php:76 msgid "Log in" msgstr "Iniciar Sesión" #: themes/default/registration.php:37 themes/default/registration.php:38 msgid "E-mail or username" msgstr "Correo electrónico o nombre de usuario" #: themes/default/registration.php:50 themes/default/registration.php:51 #: themes/default/registration.php:132 themes/default/registration.php:138 msgid "Password" msgstr "Contraseña" #: themes/default/registration.php:69 msgid "Remember Me" msgstr "Recuérdame" #: themes/default/registration.php:76 msgid "Logging In..." msgstr "Accediendo..." #: themes/default/registration.php:84 msgid "Register" msgstr "Registrarse" #: themes/default/registration.php:92 themes/default/registration.php:93 #: themes/default/registration.php:94 msgid "First Name" msgstr "Nombre" #: themes/default/registration.php:105 themes/default/registration.php:106 #: themes/default/registration.php:108 themes/default/registration.php:109 msgid "Last Name" msgstr "Apellido" #: themes/default/registration.php:118 themes/default/registration.php:119 #: themes/default/registration.php:123 themes/default/registration.php:124 msgid "Email" msgstr "Correo electrónico" #: themes/default/registration.php:131 themes/default/registration.php:137 msgid "Enter a password" msgstr "Introduce una contraseña" #: themes/default/registration.php:159 themes/default/registration.php:165 msgid "Create Account" msgstr "Crear una cuenta" #: themes/default/registration.php:159 themes/default/registration.php:165 msgid "Creating Account..." msgstr "Creando cuenta..." #: themes/default/submission.php:84 themes/default/submission-pre-440.php:84 #: themes/default/submission.php:102 themes/default/submission.php:107 msgid "Submit ticket" msgstr "Enviar Ticket" #. Description of the plugin/theme msgid "" "Awesome Support is a great ticketing system that will help you improve your " "customer satisfaction by providing a unique customer support experience." msgstr "" "Awesome Support es un gran sistema que nos ayudará a mejorar la satisfacción " "del cliente proporcionando una experiencia para el cliente única." #: includes/admin/class-admin-tickets-list.php:184 msgctxt "Ticket created on" msgid "Created %s ago." msgstr "Creado hace %s." #: includes/admin/class-admin-tickets-list.php:297 #: includes/admin/class-admin-tickets-list.php:371 #: includes/admin/class-admin-tickets-list.php:402 #: includes/admin/class-admin-tickets-list.php:408 #: includes/admin/class-admin-tickets-list.php:501 msgctxt "No last reply" msgid "No reply yet." msgstr "Sin respuesta aún." #: includes/admin/class-admin-tickets-list.php:303 #: includes/admin/class-admin-tickets-list.php:377 #: includes/admin/class-admin-tickets-list.php:408 #: includes/admin/class-admin-tickets-list.php:414 #: includes/admin/class-admin-tickets-list.php:507 msgctxt "User role" msgid "agent" msgstr "agente" #: includes/admin/class-admin-tickets-list.php:303 #: includes/admin/class-admin-tickets-list.php:377 #: includes/admin/class-admin-tickets-list.php:408 #: includes/admin/class-admin-tickets-list.php:414 #: includes/admin/class-admin-tickets-list.php:507 msgctxt "User role" msgid "client" msgstr "cliente" #: includes/admin/class-admin-tickets-list.php:307 msgctxt "Last reply ago" msgid "Last replied %s ago by %s (%s)." msgstr "Última respuesta hace %s %s (%s)." #: includes/admin/class-admin-user.php:124 #: includes/admin/class-admin-user.php:171 msgctxt "Action after replying to a ticket" msgid "After Reply" msgstr "Después de contestar" #: includes/admin/functions-misc.php:110 includes/admin/functions-misc.php:112 #: includes/admin/functions-misc.php:118 msgctxt "Link to delete a ticket reply" msgid "Delete" msgstr "Eliminar" #: includes/admin/functions-misc.php:111 msgctxt "Link ot edit a ticket reply" msgid "Edit" msgstr "Editar" #: includes/admin/functions-misc.php:116 includes/admin/functions-misc.php:138 #: includes/admin/functions-misc.php:170 msgctxt "Mark a user reply as read" msgid "Mark as Read" msgstr "Marcar como leído" #: includes/admin/functions-notices.php:216 #: includes/admin/functions-notices.php:240 msgctxt "Dismiss link for admin notices" msgid "Dismiss" msgstr "Descartar" #: includes/admin/metaboxes/details.php:61 #: includes/admin/metaboxes/details.php:55 msgctxt "Ticket creation" msgid "Creating..." msgstr "Creando..." #: includes/admin/metaboxes/replies-form.php:26 #: includes/admin/metaboxes/replies-form.php:57 msgctxt "Title of the reply editor in the back-end" msgid "Write a reply to %s" msgstr "Escribe una respuesta a%s" #: includes/admin/settings/settings-general.php:13 #: includes/admin/settings/settings-registration.php:13 msgctxt "User registration is allowed" msgid "allowed" msgstr "permitido" #: includes/admin/settings/settings-general.php:13 #: includes/admin/settings/settings-registration.php:13 msgctxt "User registration is not allowed" msgid "not allowed" msgstr "no permitido" #: includes/scripts.php:183 includes/scripts.php:324 includes/scripts.php:330 #: includes/scripts.php:396 includes/scripts.php:390 msgctxt "JavaScript validation error message" msgid "You can't submit an empty ticket" msgstr "No puede enviar un Ticket vacío" #: includes/scripts.php:185 includes/scripts.php:326 includes/scripts.php:332 #: includes/scripts.php:398 includes/scripts.php:392 msgctxt "JavaScript validation error message" msgid "You can't submit an empty reply" msgstr "Usted no puede presentar una respuesta vacía" #: includes/scripts.php:200 includes/scripts.php:341 includes/scripts.php:347 #: includes/scripts.php:413 includes/scripts.php:407 msgctxt "ticket submission button text while submitting" msgid "Submitting..." msgstr "Enviando…" #: includes/class-log-history.php:79 includes/class-log-history.php:125 msgctxt "Custom field value was updated" msgid "updated %s to %s" msgstr "actualizado%s de %s" #: includes/class-log-history.php:83 includes/class-log-history.php:129 msgctxt "Custom field value was deleted" msgid "deleted %s" msgstr "Deleted %s" #: includes/class-log-history.php:87 includes/class-log-history.php:133 msgctxt "Custom field value was added" msgid "added %s to %s" msgstr "Agregado %s de %s" #: includes/functions-post-type.php:35 includes/functions-post-type.php:42 msgctxt "post type general name" msgid "Tickets" msgstr "Tickets" #: includes/functions-post-type.php:36 includes/functions-post-type.php:43 msgctxt "post type singular name" msgid "Ticket" msgstr "Ticket" #: includes/functions-post-type.php:37 includes/functions-post-type.php:44 msgctxt "admin menu" msgid "Tickets" msgstr "Tickets" #: includes/functions-post-type.php:38 includes/functions-post-type.php:45 msgctxt "add new on admin bar" msgid "Ticket" msgstr "Ticket" #: includes/class-post-type.php:71 msgctxt "book" msgid "Add New" msgstr "Añadir nuevo" #: includes/functions-post-type.php:243 includes/functions-post-type.php:251 msgctxt "Reply status" msgid "Read" msgstr "Leer" #: includes/functions-post-type.php:244 includes/functions-post-type.php:252 msgctxt "Reply status" msgid "Unread" msgstr "No leído" #: includes/functions-post-type.php:256 includes/functions-post-type.php:264 msgctxt "Ticket status" msgid "New" msgstr "Nuevo" #: includes/functions-post-type.php:257 includes/functions-post-type.php:265 msgctxt "Ticket status" msgid "In Progress" msgstr "En Progreso" #: includes/functions-post-type.php:258 includes/functions-post-type.php:266 msgctxt "Ticket status" msgid "On Hold" msgstr "En espera" #: includes/custom-fields/class-custom-fields.php:201 #: includes/custom-fields/class-custom-fields.php:243 #: includes/custom-fields/class-custom-fields.php:244 #: includes/custom-fields/class-custom-fields.php:241 msgctxt "" "Parent term in a taxonomy where %s is dynamically replaced by the taxonomy " "(eg. \"book\")" msgid "Parent %s:" msgstr "Padres %s:" #: includes/custom-fields/class-custom-fields.php:205 #: includes/custom-fields/class-custom-fields.php:247 #: includes/custom-fields/class-custom-fields.php:248 #: includes/custom-fields/class-custom-fields.php:245 msgctxt "" "A new taxonomy term name where %s is dynamically replaced by the taxonomy " "(eg. \"book\")" msgid "New %s Name" msgstr "Nuevo nombre de %s" #: themes/default/registration.php:145 themes/default/registration.php:151 msgctxt "Login form" msgid "Show Password" msgstr "Mostrar contraseña" #: themes/default/registration.php:77 #, fuzzy msgid "Forgot password?" msgstr "¿Ha olvidado su contraseña? " #: themes/default/partials/ticket-navigation.php:4 #: themes/default/partials/ticket-navigation.php:5 msgid "Logout" msgstr "Cerrar sesión" #: includes/custom-fields/functions-custom-fields.php:413 #: includes/custom-fields/functions-custom-fields.php:410 #: includes/custom-fields/functions-custom-fields.php:428 msgid "Department" msgstr "Departamento" #: includes/custom-fields/functions-custom-fields.php:474 #: includes/custom-fields/functions-custom-fields.php:471 #: includes/custom-fields/functions-custom-fields.php:489 msgid "Priority" msgstr "" msgid "Ticket Priority" msgstr "Prioridad" #: awesome-support.php:144 awesome-support.php:158 msgid "" "Awesome Support requires WordPress version %s or above. Please update " "WordPress to run this plugin." msgstr "" #: awesome-support.php:149 awesome-support.php:163 msgid "" "Awesome Support requires PHP version %s or above. Read more information " "about how you can update." msgstr "" #: includes/admin/class-admin-tickets-list.php:101 #: includes/admin/class-admin-tickets-list.php:140 #: includes/admin/class-admin-tickets-list.php:172 #: includes/admin/class-admin-tickets-list.php:265 #: includes/admin/views/print-ticket.php:19 msgid "Created by" msgstr "" #: includes/admin/class-admin-tickets-list.php:196 msgid "Created By" msgstr "" #: includes/admin/class-admin-tickets-list.php:305 #: includes/admin/class-admin-tickets-list.php:379 #: includes/admin/class-admin-tickets-list.php:410 #: includes/admin/class-admin-tickets-list.php:416 #: includes/admin/class-admin-tickets-list.php:509 msgid "%s reply." msgid_plural "%s replies." msgstr[0] "" msgstr[1] "" #: includes/admin/class-admin-tickets-list.php:595 #: includes/admin/class-admin-tickets-list.php:928 #: includes/admin/class-admin-tickets-list.php:984 #: includes/admin/class-admin-tickets-list.php:998 #: includes/admin/class-admin-tickets-list.php:1113 #: includes/admin/class-admin-tickets-list.php:1115 msgid "All States" msgstr "" #: includes/admin/class-admin-tickets-list.php:612 #: includes/admin/class-admin-tickets-list.php:945 #: includes/admin/class-admin-tickets-list.php:1001 #: includes/admin/class-admin-tickets-list.php:1015 #: includes/admin/class-admin-tickets-list.php:1130 #: includes/admin/class-admin-tickets-list.php:1132 msgid "All Status" msgstr "" #: includes/admin/class-admin-tickets-list.php:637 #: includes/admin/class-admin-tickets-list.php:986 #: includes/admin/class-admin-tickets-list.php:1042 #: includes/admin/class-admin-tickets-list.php:1065 #: includes/admin/class-admin-tickets-list.php:1180 #: includes/admin/class-admin-tickets-list.php:1182 msgid "All Agents" msgstr "" #: includes/admin/class-admin-tickets-list.php:673 #: includes/admin/class-admin-tickets-list.php:1023 #: includes/admin/class-admin-tickets-list.php:1079 #: includes/admin/class-admin-tickets-list.php:1102 #: includes/admin/class-admin-tickets-list.php:1217 #: includes/admin/class-admin-tickets-list.php:1219 msgid "All Clients" msgstr "" #: includes/admin/class-admin-tickets-list.php:755 #: includes/admin/class-admin-tickets-list.php:1100 #: includes/admin/class-admin-tickets-list.php:1156 #: includes/admin/class-admin-tickets-list.php:1179 #: includes/admin/class-admin-tickets-list.php:1313 #: includes/admin/class-admin-tickets-list.php:1315 msgid "All " msgstr "" #: includes/admin/class-admin-tickets-list.php:1242 #: includes/admin/class-admin-tickets-list.php:1619 #: includes/admin/class-admin-tickets-list.php:1667 #: includes/admin/class-admin-tickets-list.php:1696 #: includes/admin/class-admin-tickets-list.php:1842 #: includes/admin/class-admin-tickets-list.php:1844 msgid "" "NOTE: Please be aware that when you sort on a column, tickets that have " "never had a value entered into that column will not appear on your sorted " "list (null fields). This can reduce the number of tickets in your sorted " "list. This reduced number of tickets is NOT a bug - it is a deliberate " "design decision. You should also be aware that deliberately entering a blank " "into a ticket field is considered data so those tickets will show up in the " "sorted list." msgstr "" #: includes/admin/class-admin-user.php:98 #: includes/admin/class-admin-user.php:145 msgid "Smart Tickets Order" msgstr "" #: includes/admin/class-admin-user.php:102 #: includes/admin/class-admin-user.php:149 msgid "" "If Smart Tickets Order is enabled, Awesome Support will display tickets that " "need immediate attention at the top." msgstr "" #: includes/admin/class-admin-user.php:186 #: includes/admin/class-admin-user.php:233 msgid "View All Tickets" msgstr "" #: includes/admin/class-admin-user.php:190 #: includes/admin/class-admin-user.php:237 msgid "" "If agents role is allowed to view all tickets, turn on the option to do so?" msgstr "" #: includes/admin/class-admin-user.php:232 #: includes/admin/class-admin-user.php:279 msgid "Department(s)" msgstr "" #: includes/admin/class-admin-user.php:240 #: includes/admin/class-admin-user.php:287 msgid "Which department(s) does this agent belong to?" msgstr "" #: includes/admin/functions-menu.php:25 includes/admin/functions-menu.php:28 msgid "Get a Free Addon" msgstr "" #: includes/admin/functions-menu.php:25 includes/admin/functions-menu.php:28 msgid "Get a Free Addon!" msgstr "" #: includes/admin/functions-metaboxes.php:46 #: includes/admin/functions-metaboxes.php:60 #: includes/admin/functions-metaboxes.php:51 msgid "Ticket Details" msgstr "" #: includes/admin/functions-metaboxes.php:51 #: includes/admin/functions-metaboxes.php:65 #: includes/admin/functions-metaboxes.php:56 msgid "User Profile" msgstr "" #: includes/admin/functions-metaboxes.php:61 #: includes/admin/metaboxes/custom-fields-backend.php:20 msgid "Admin Only Custom Fields" msgstr "" #: includes/admin/functions-metaboxes.php:65 msgid "Ticket Statistics" msgstr "" #: includes/admin/functions-metaboxes.php:71 #: includes/admin/metaboxes/ticket-main-tabs.php:38 msgid "Time Tracking" msgstr "" #: includes/admin/functions-metaboxes.php:77 #: includes/admin/metaboxes/ticket-main-tabs.php:34 msgid "Additional Interested Parties" msgstr "" #: includes/admin/functions-metaboxes.php:99 #: includes/admin/functions-metaboxes.php:89 #: includes/admin/functions-metaboxes.php:80 msgid "" "An error occurred while registering this metabox. Please contact support." msgstr "" #: includes/admin/functions-metaboxes.php:105 #: includes/admin/functions-metaboxes.php:95 #: includes/admin/functions-metaboxes.php:86 msgid "An error occured while loading this metabox. Please contact support." msgstr "" #: includes/admin/functions-misc.php:264 includes/admin/functions-misc.php:386 #: includes/admin/functions-misc.php:391 includes/admin/functions-misc.php:422 #: includes/admin/functions-misc.php:454 msgid "" "If you like Awesome Support please leave us a %s rating. Many " "thanks from the Awesome Support team in advance :)" msgstr "" #: includes/admin/functions-misc.php:310 includes/admin/functions-misc.php:437 #: includes/admin/functions-misc.php:442 includes/admin/functions-misc.php:474 #: includes/admin/functions-misc.php:506 msgid "" "Hey! Did you know you can get a free add-on for unlimited sites (a $61.00 USD value) for Awesome Support? Click " "here to read more." msgstr "" #: includes/admin/functions-user-profile.php:58 #: includes/admin/functions-user-profile.php:62 msgid "Support User since %s" msgstr "" #: includes/admin/metaboxes/details.php:74 #: includes/admin/metaboxes/details.php:68 #: includes/admin/metaboxes/details.php:69 msgid "Current Status" msgstr "" #: includes/admin/metaboxes/replies-form.php:85 #: includes/admin/metaboxes/replies-form.php:125 msgid "Go to the next ticket" msgstr "" #: includes/admin/metaboxes/replies-form.php:86 #: includes/admin/metaboxes/replies-form.php:126 msgid "Go to the previous ticket" msgstr "" #: includes/admin/metaboxes/replies-form.php:109 #: includes/admin/metaboxes/replies-form.php:149 msgctxt "Close the ticket" msgid "Close" msgstr "" #: includes/admin/metaboxes/stakeholders.php:52 #: includes/admin/metaboxes/stakeholders.php:54 #: includes/admin/metaboxes/stakeholders.php:59 msgid "This user who raised this ticket" msgstr "" #: includes/admin/metaboxes/stakeholders.php:68 #: includes/admin/metaboxes/stakeholders.php:70 #: includes/admin/metaboxes/stakeholders.php:82 msgid "The agent currently responsible for this ticket" msgstr "" #: includes/admin/metaboxes/ticket-additional-parties.php:26 #: includes/admin/metaboxes/ticket-additional-parties.php:28 msgid "" "Note: Email notifications to these agents will be under the name of the " "PRIMARY agent." msgstr "" #: includes/admin/metaboxes/ticket-additional-parties.php:51 #: includes/admin/metaboxes/ticket-additional-parties.php:53 msgid "First additional agent who has an interest this ticket" msgstr "" #: includes/admin/metaboxes/ticket-additional-parties.php:51 #: includes/custom-fields/functions-custom-fields.php:575 #: includes/custom-fields/functions-custom-fields.php:572 #: includes/custom-fields/functions-custom-fields.php:590 #: includes/admin/metaboxes/ticket-additional-parties.php:53 msgid "Additional Support Staff #1" msgstr "" #: includes/admin/metaboxes/ticket-additional-parties.php:63 #: includes/admin/metaboxes/ticket-additional-parties.php:77 #: includes/admin/metaboxes/ticket-additional-parties.php:79 msgid "Second additional agent who has an interest this ticket" msgstr "" #: includes/admin/metaboxes/ticket-additional-parties.php:63 #: includes/custom-fields/functions-custom-fields.php:590 #: includes/custom-fields/functions-custom-fields.php:587 #: includes/admin/metaboxes/ticket-additional-parties.php:77 #: includes/custom-fields/functions-custom-fields.php:605 #: includes/admin/metaboxes/ticket-additional-parties.php:79 msgid "Additional Support Staff #2" msgstr "" #: includes/admin/metaboxes/ticket-additional-parties.php:82 #: includes/admin/metaboxes/ticket-additional-parties.php:110 #: includes/admin/metaboxes/ticket-additional-parties.php:112 msgid "" "Note: These fields are notational only. They do not participate in " "notifications!" msgstr "" #: includes/admin/metaboxes/time-tracking-statistics.php:26 msgid "Note: Read-only Configuration - You Are Not Permitted To Edit Time Data" msgstr "" #: includes/admin/metaboxes/user-profile.php:93 #: includes/admin/metaboxes/user-profile.php:101 msgid "Total" msgstr "" #: includes/admin/metaboxes/user-profile.php:133 #: includes/admin/metaboxes/user-profile.php:145 msgctxt "Ticket date creation" msgid "Created on %s" msgstr "" #: includes/admin/metaboxes/user-profile.php:140 #: includes/admin/metaboxes/user-profile.php:152 msgctxt "" "Identifies the ticket in a list as being the ticket displayed on the current " "screen" msgid "current" msgstr "" #: includes/admin/settings/settings-advanced.php:38 msgid "Ticket Topic Slug" msgstr "" #: includes/admin/settings/settings-advanced.php:41 msgid "" "What to use for the indivdual ticket slug. The default is the ticket topic " "transformed into a slug." msgstr "" #: includes/admin/settings/settings-advanced.php:42 #: includes/gdpr-integration/gdpr-privacy-options.php:731 #: includes/gdpr-integration/gdpr-privacy-options.php:732 msgid "Ticket ID" msgstr "" #: includes/admin/settings/settings-advanced.php:42 msgid "Random Number" msgstr "" #: includes/admin/settings/settings-advanced.php:42 msgid "GUID" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:14 #: includes/admin/settings/settings-basic-time-tracking.php:17 msgid "Basic Time Tracking" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:39 msgid "Show Basic Time Tracking Fields" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:42 msgid "Would you like to show the basic time tracking fields?" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:47 msgid "Allow Agents To Enter Time" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:50 msgid "" "Can agents enter time? If unchecked, agents cannot enter or adjust time and " "it is assumed that another add-on will do time tracking and update these " "fields" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:55 msgid "Recalculate Final Time On Save" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:58 msgid "" "Recalculate the final time when the ticket is saved? This should be checked " "for manual time tracking not handled by another add-on. It takes the " "original time, adds or subtracts the adjustments and enters the new amount " "in the final time field. This should be unchecked if another add-on is " "handling the time tracking and updates!" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:63 msgid "Keep Audit Log" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:66 msgid "" "Adds an internal note to the ticket every time someone updates the basic " "time tracking fields" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:71 msgid "Show Total Time In Ticket List" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:74 msgid "" "Adds a column to the ticket list to show the total original time recorded " "for the ticket" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:79 msgid "Show Total Time Adjustments In Ticket List" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:82 msgid "" "Adds a column to the ticket list to show the time adjustments recorded for " "the ticket" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:87 msgid "Show Final Recorded Time In Ticket List" msgstr "" #: includes/admin/settings/settings-basic-time-tracking.php:90 msgid "" "Adds a column to the ticket list to show the final time recorded for the " "ticket" msgstr "" #: includes/admin/settings/settings-general.php:20 #: includes/admin/settings/settings-general.php:166 msgid "Misc" msgstr "" #: includes/admin/settings/settings-general.php:44 #: includes/admin/settings/settings-general.php:41 msgid "Tickets Per Page (Front End)" msgstr "" #: includes/admin/settings/settings-general.php:48 #: includes/admin/settings/settings-general.php:45 #: includes/admin/settings/settings-general.php:85 msgid "" "How many tickets per page should be displayed to the customer/client/end-" "user?" msgstr "" #: includes/admin/settings/settings-general.php:69 #: includes/admin/settings/settings-general.php:66 #: includes/admin/settings/settings-general.php:57 msgid "Only show open tickets when agents click the \"All Tickets\" link." msgstr "" #: includes/admin/settings/settings-general.php:87 #: includes/custom-fields/functions-custom-fields.php:414 #: includes/custom-fields/functions-custom-fields.php:411 #: includes/admin/settings/settings-general.php:91 #: includes/custom-fields/functions-custom-fields.php:429 #: includes/admin/class-as-admin-setup-wizard.php:82 #: includes/admin/settings/settings-fields.php:17 #: includes/admin/settings/settings-fields.php:21 msgid "Departments" msgstr "" #: includes/admin/settings/settings-general.php:90 #: includes/admin/settings/settings-general.php:94 #: includes/admin/settings/settings-fields.php:24 msgid "Enable departments management." msgstr "" #: includes/admin/settings/settings-general.php:94 #: includes/admin/settings/settings-general.php:98 #: includes/admin/settings/settings-fields.php:28 msgid "Priority Management" msgstr "" #: includes/admin/settings/settings-general.php:101 #: includes/admin/settings/settings-general.php:105 #: includes/admin/settings/settings-fields.php:35 msgid "Multiple Agents" msgstr "" #: includes/admin/settings/settings-general.php:106 #: includes/admin/settings/settings-general.php:110 #: includes/admin/settings/settings-fields.php:40 msgid "Enable Multiple Agents Per Ticket" msgstr "" #: includes/admin/settings/settings-general.php:109 #: includes/admin/settings/settings-general.php:113 #: includes/admin/settings/settings-fields.php:43 msgid "Show the two extra agent fields on the ticket?" msgstr "" #: includes/admin/settings/settings-general.php:114 #: includes/admin/settings/settings-general.php:118 #: includes/admin/settings/settings-fields.php:48 msgid "Show Secondary Agent In Ticket List" msgstr "" #: includes/admin/settings/settings-general.php:117 #: includes/admin/settings/settings-general.php:121 #: includes/admin/settings/settings-fields.php:51 msgid "Show the secondary agent in the ticket list?" msgstr "" #: includes/admin/settings/settings-general.php:122 #: includes/admin/settings/settings-general.php:126 #: includes/admin/settings/settings-fields.php:56 msgid "Show Tertiary Agent In Ticket List" msgstr "" #: includes/admin/settings/settings-general.php:125 #: includes/admin/settings/settings-general.php:129 #: includes/admin/settings/settings-fields.php:59 msgid "Show the Tertiary agent in the ticket list?" msgstr "" #: includes/admin/settings/settings-general.php:130 #: includes/admin/settings/settings-general.php:134 #: includes/admin/settings/settings-fields.php:64 msgid "Third Parties" msgstr "" #: includes/admin/settings/settings-general.php:144 #: includes/admin/settings/settings-general.php:148 #: includes/admin/settings/settings-fields.php:78 msgid "Show Third Party #1 in Ticket List" msgstr "" #: includes/admin/settings/settings-general.php:147 msgid "Show Third Party #1 Data in the Ticket List?" msgstr "" #: includes/admin/settings/settings-general.php:152 #: includes/admin/settings/settings-general.php:156 #: includes/admin/settings/settings-fields.php:86 msgid "Show Third Party #2 in Ticket List" msgstr "" #: includes/admin/settings/settings-general.php:155 msgid "Show Third Party #2 Data in the Ticket List?" msgstr "" #: includes/admin/settings/settings-general.php:160 #: includes/admin/settings/settings-general.php:195 #: includes/admin/settings/settings-general.php:206 #: includes/admin/settings/settings-fields.php:136 msgid "Other Field Settings" msgstr "" #: includes/admin/settings/settings-general.php:164 #: includes/admin/settings/settings-general.php:199 #: includes/admin/settings/settings-general.php:210 #: includes/admin/settings/settings-fields.php:140 msgid "Show Channel Field" msgstr "" #: includes/admin/settings/settings-general.php:167 #: includes/admin/settings/settings-general.php:202 msgid "" "Show Channel Field In Ticket List? (Channel allows you to select where a " "ticket originated - web, email, facebook etc.)" msgstr "" #: includes/admin/settings/settings-general.php:234 #: includes/admin/settings/settings-general.php:272 #: includes/admin/settings/settings-general.php:293 #: includes/admin/settings/settings-general.php:359 #: includes/admin/settings/settings-fields.php:174 msgid "Use Priority Field" msgstr "" #: includes/admin/settings/settings-general.php:237 #: includes/admin/settings/settings-general.php:275 #: includes/admin/settings/settings-general.php:296 #: includes/admin/settings/settings-general.php:362 #: includes/admin/class-as-admin-setup-wizard.php:343 #: includes/admin/settings/settings-fields.php:177 msgid "Would you like to use the priority field in your tickets?" msgstr "" #: includes/admin/settings/settings-general.php:242 #: includes/admin/settings/settings-general.php:280 #: includes/admin/settings/settings-general.php:301 #: includes/admin/settings/settings-general.php:367 #: includes/admin/settings/settings-fields.php:182 msgid "Mandatory?" msgstr "" #: includes/admin/settings/settings-general.php:245 #: includes/admin/settings/settings-general.php:283 #: includes/admin/settings/settings-general.php:304 #: includes/admin/settings/settings-general.php:370 #: includes/admin/settings/settings-fields.php:185 msgid "Would you like to make the priority field mandatory in your tickets?" msgstr "" #: includes/admin/settings/settings-general.php:250 #: includes/admin/settings/settings-general.php:288 #: includes/admin/settings/settings-general.php:309 #: includes/admin/settings/settings-general.php:375 #: includes/admin/settings/settings-fields.php:190 msgid "Show On Front End?" msgstr "" #: includes/admin/settings/settings-general.php:253 #: includes/admin/settings/settings-general.php:291 #: includes/admin/settings/settings-general.php:312 #: includes/admin/settings/settings-general.php:378 #: includes/admin/settings/settings-fields.php:193 msgid "" "Would you like to show the field to the end user (unchecked restricts it to " "admin use only)?" msgstr "" #: includes/admin/settings/settings-general.php:258 #: includes/admin/settings/settings-general.php:296 #: includes/admin/settings/settings-general.php:317 #: includes/admin/settings/settings-general.php:383 #: includes/admin/settings/settings-fields.php:198 msgid "Show In Column List?" msgstr "" #: includes/admin/settings/settings-general.php:261 #: includes/admin/settings/settings-general.php:299 #: includes/admin/settings/settings-general.php:320 #: includes/admin/settings/settings-general.php:386 #: includes/admin/settings/settings-fields.php:201 msgid "Would you like to show the field in the ticket listing?" msgstr "" #: includes/admin/settings/settings-notifications.php:21 msgid "E-Mail Template" msgstr "" #: includes/admin/settings/settings-notifications.php:25 msgid "Use Template" msgstr "" #: includes/admin/settings/settings-notifications.php:29 msgid "" "Outgoing notifications are styled with a built-in template. If you are using " "an e-mail templating plugin you should deactivate this option." msgstr "" #: includes/admin/settings/settings-notifications.php:33 msgid "" "Please note that the e-mail template we " "use is optimized for all e-mail clients and devices. If you add fancy " "styling through the editors hereafter, we cannot guarantee full " "compatibility anymore." msgstr "" #: includes/admin/settings/settings-notifications.php:36 msgid "Logo" msgstr "" #: includes/admin/settings/settings-notifications.php:40 msgid "A logo that displays at the top of the e-mail notification." msgstr "" #: includes/admin/settings/settings-notifications.php:43 msgid "Header" msgstr "" #: includes/admin/settings/settings-notifications.php:50 msgid "Footer" msgstr "" #: includes/admin/settings/settings-notifications.php:57 msgid "E-Mail Defaults" msgstr "" #: includes/admin/settings/settings-notifications.php:186 msgid "Ticket Closed (by agent)" msgstr "" #: includes/admin/settings/settings-notifications.php:210 #: includes/admin/settings/settings-notifications.php:211 msgid "Ticket Closed (by client)" msgstr "" #: includes/admin/settings/settings-products-management.php:14 #: includes/admin/settings/settings-products-management.php:17 msgid "Products Management" msgstr "" #: includes/admin/settings/settings-products-management.php:54 #: includes/admin/settings/settings-products-management.php:62 msgid "Synchronize %s Products" msgstr "" #: includes/admin/settings/settings-products-management.php:57 #: includes/admin/settings/settings-products-management.php:65 msgid "" "We have detected that you are using the e-commerce plugin %1$s. Would you " "like to automatically synchronize your e-commerce products with Awesome " "Support?" msgstr "" #: includes/admin/settings/settings-products-management.php:63 #: includes/admin/settings/settings-products-management.php:71 msgid "" "If you just disabled this option and want to remove the previously " "synchronized products, please use the dedicated option " "«Delete Products»" msgstr "" #: includes/admin/settings/settings-products-management.php:80 #: includes/admin/settings/settings-products-management.php:83 #: includes/admin/settings/settings-products-management.php:91 msgid "Include Products" msgstr "" #: includes/admin/settings/settings-products-management.php:84 #: includes/admin/settings/settings-products-management.php:87 #: includes/admin/settings/settings-products-management.php:95 msgid "" "Which products do you want to synchronize with Awesome Support (leave blank " "for all products)" msgstr "" #: includes/admin/settings/settings-products-management.php:90 #: includes/admin/settings/settings-products-management.php:93 #: includes/admin/settings/settings-products-management.php:101 msgid "Exclude Products" msgstr "" #: includes/admin/settings/settings-products-management.php:94 #: includes/admin/settings/settings-products-management.php:97 #: includes/admin/settings/settings-products-management.php:105 msgid "" "Which products do you want to exclude from synchronization with Awesome " "Support (leave blank for no exclusion)" msgstr "" #: includes/admin/settings/settings-products-management.php:101 #: includes/admin/settings/settings-products-management.php:104 #: includes/admin/settings/settings-products-management.php:112 msgid "" "You cannot use the include and exclude options at the same time. Please use " "one or the other. You should use the option where you need to select the " "least amount of products." msgstr "" #: includes/admin/views/opt-in.php:3 msgid "Get Your Free Addon!" msgstr "" #: includes/admin/views/opt-in.php:5 msgid "" "Wanna get more out of Awesome Support, but not yet ready to spend the cash? " "Get one free addon today!" msgstr "" #: includes/admin/views/opt-in.php:17 msgid "Custom Status" msgstr "" #: includes/admin/views/opt-in.php:18 msgid "" "Need more than the three default statuses? Maybe you need to tag certain " "tickets for “Development” or move them to certain support levels such as " "“Level 1” and “Level 2”. With the Custom Status addon you can create the " "perfect set of ticket statuses for your organization." msgstr "" #: includes/admin/views/opt-in.php:19 msgid "Read more about this addon on our site >" msgstr "" #: includes/admin/views/opt-in.php:24 msgid "How to Get Your Free Addon" msgstr "" #: includes/admin/views/opt-in.php:26 msgid "" "Getting your addon is dead simple: just subscribe to our newsletter " "hereafter and then you will get the free addon by e-mail. We will not spam " "you. We usually send out newsletters to talk about new major features in " "Awesome Support or when new addons are being released. That's it." msgstr "" #: includes/admin/views/opt-in.php:45 msgid "" "Thanks for your subscription! You will need to confirm the double opt-in e-" "mail that you will receive in a coupe of minutes. After you confirmed it, " "you will receive the free addon directly in your inbox." msgstr "" #: includes/admin/views/system-status.php:1 msgid "" "The system status is a built-in debugging tool. If you contacted the support " "and you're asked to provide the system status, click the button " "below to copy your system report:" msgstr "" #: includes/admin/views/system-status.php:5 #: includes/admin/views/system-status.php:6 msgid "Copy Report" msgstr "" #: includes/admin/views/system-status.php:31 #: includes/admin/views/system-status.php:39 #: includes/admin/views/system-status.php:182 #: includes/admin/views/system-status.php:314 #: includes/admin/views/system-status.php:315 #: includes/admin/views/system-status.php:316 #: includes/admin/views/system-status.php:317 #: includes/admin/views/system-status.php:326 #: includes/admin/views/system-status.php:421 #: includes/admin/views/system-status.php:183 #: includes/admin/views/system-status.php:318 #: includes/admin/views/system-status.php:327 #: includes/admin/views/system-status.php:422 msgid "No" msgstr "" #: includes/admin/views/system-status.php:55 msgid "%s (The server only allows %s)" msgstr "" #: includes/admin/views/system-status.php:71 #: includes/admin/views/system-status.php:72 msgid "The timezone hasn't been set" msgstr "" #: includes/admin/views/system-status.php:124 #: includes/admin/views/system-status.php:125 msgid "Enabled" msgstr "" #: includes/admin/views/system-status.php:124 #: includes/admin/views/system-status.php:125 msgid "Disabled" msgstr "" #: includes/admin/views/system-status.php:149 #: includes/admin/views/system-status.php:150 msgid "The upload folder doesn't exist and can't be created" msgstr "" #: includes/admin/views/system-status.php:151 #: includes/admin/views/system-status.php:152 msgid "The upload folder doesn't exist but can be created" msgstr "" #: includes/admin/views/system-status.php:155 #: includes/admin/views/system-status.php:156 msgid "The upload folder exists but isn't writable" msgstr "" #: includes/admin/views/system-status.php:157 #: includes/admin/views/system-status.php:158 msgid "The upload folder exists and is writable" msgstr "" #: includes/admin/views/system-status.php:170 #: includes/admin/views/system-status.php:171 msgctxt "Allowed file types for attachments" msgid "None" msgstr "" #: includes/admin/views/system-status.php:313 #: includes/admin/views/system-status.php:314 msgid "Capability" msgstr "" #: includes/admin/views/system-status.php:314 #: includes/admin/views/system-status.php:315 msgid "Core" msgstr "" #: includes/admin/views/system-status.php:315 #: includes/admin/views/system-status.php:316 msgid "Required" msgstr "" #: includes/admin/views/system-status.php:316 #: includes/admin/views/system-status.php:317 msgid "Logged" msgstr "" #: includes/admin/views/system-status.php:317 #: includes/admin/views/system-status.php:318 msgid "Show Column" msgstr "" #: includes/admin/views/system-status.php:321 #: includes/admin/views/system-status.php:323 #: includes/admin/views/system-status.php:326 #: includes/admin/views/system-status.php:322 #: includes/admin/views/system-status.php:324 #: includes/admin/views/system-status.php:327 msgid "Taxonomy" msgstr "" #: includes/admin/views/system-status.php:321 #: includes/admin/views/system-status.php:322 msgid "Yes (standard)" msgstr "" #: includes/admin/views/system-status.php:323 #: includes/admin/views/system-status.php:324 msgid "Yes (custom)" msgstr "" #: includes/admin/views/system-status.php:329 #: includes/admin/views/system-status.php:330 msgid "Callback" msgstr "" #: includes/admin/views/system-tools.php:54 #: includes/admin/views/system-tools.php:58 #: includes/admin/views/system-tools.php:59 msgid "All unclaimed ticket attachment folders have been deleted" msgstr "" #: includes/admin/views/system-tools.php:58 #: includes/admin/views/system-tools.php:62 #: includes/admin/views/system-tools.php:63 msgid "All channels have been reset" msgstr "" #: includes/admin/views/system-tools.php:99 #: includes/admin/views/system-tools.php:105 #: includes/admin/views/system-tools.php:148 msgid "Ticket Attachments" msgstr "" #: includes/admin/views/system-tools.php:102 #: includes/admin/views/system-tools.php:108 #: includes/admin/views/system-tools.php:151 msgid "Clear unclaimed ticket attachment folders." msgstr "" #: includes/admin/views/system-tools.php:106 #: includes/admin/views/system-tools.php:119 #: includes/admin/views/system-tools.php:162 msgid "Reset replies count" msgstr "" #: includes/admin/views/system-tools.php:108 #: includes/admin/views/system-tools.php:121 #: includes/admin/views/system-tools.php:164 msgid "Count" msgstr "" #: includes/admin/views/system-tools.php:109 #: includes/admin/views/system-tools.php:122 #: includes/admin/views/system-tools.php:165 msgid "Count all ticket replies." msgstr "" #: includes/admin/views/system-tools.php:113 #: includes/admin/views/system-tools.php:126 #: includes/admin/views/system-tools.php:169 msgid "Reset channels" msgstr "" #: includes/admin/views/system-tools.php:115 #: includes/admin/views/system-tools.php:122 #: includes/admin/views/system-tools.php:128 #: includes/admin/views/system-tools.php:135 #: includes/admin/views/system-tools.php:171 #: includes/admin/views/system-tools.php:178 msgid "Reset" msgstr "" #: includes/admin/views/system-tools.php:116 #: includes/admin/views/system-tools.php:129 #: includes/admin/views/system-tools.php:172 msgid "Reset channels." msgstr "" #: includes/admin/views/system-tools.php:120 #: includes/admin/views/system-tools.php:133 #: includes/admin/views/system-tools.php:176 msgid "Zero Out All Time Fields" msgstr "" #: includes/admin/views/system-tools.php:123 #: includes/admin/views/system-tools.php:136 #: includes/admin/views/system-tools.php:179 msgid "Reset time fields by setting them all to zero on ALL tickets!" msgstr "" #: includes/class-email-notifications.php:315 #: includes/class-email-notifications.php:370 msgid "Displays a link to the ticket" msgstr "" #: includes/class-email-notifications.php:319 #: includes/class-email-notifications.php:374 msgid "Displays the URL only (not a link) to the ticket" msgstr "" #: includes/custom-fields/functions-custom-fields.php:296 #: includes/custom-fields/functions-custom-fields.php:293 #: includes/custom-fields/functions-custom-fields.php:311 #: includes/admin/views/print-ticket.php:22 msgid "Agent" msgstr "" #: includes/custom-fields/functions-custom-fields.php:475 #: includes/custom-fields/functions-custom-fields.php:472 #: includes/custom-fields/functions-custom-fields.php:490 #: includes/admin/class-as-admin-setup-wizard.php:77 msgid "Priorities" msgstr "" #: includes/custom-fields/functions-custom-fields.php:520 #: includes/custom-fields/functions-custom-fields.php:517 #: includes/custom-fields/functions-custom-fields.php:535 msgid "Channel" msgstr "" #: includes/custom-fields/functions-custom-fields.php:521 #: includes/custom-fields/functions-custom-fields.php:518 #: includes/custom-fields/functions-custom-fields.php:536 msgid "Channels" msgstr "" #: includes/custom-fields/functions-custom-fields.php:612 #: includes/custom-fields/functions-custom-fields.php:609 #: includes/custom-fields/functions-custom-fields.php:627 msgid "Number of Replies By Agent" msgstr "" #: includes/custom-fields/functions-custom-fields.php:613 #: includes/custom-fields/functions-custom-fields.php:610 #: includes/custom-fields/functions-custom-fields.php:628 msgid "Number of Replies By Customer" msgstr "" #: includes/custom-fields/functions-custom-fields.php:614 #: includes/custom-fields/functions-custom-fields.php:611 #: includes/custom-fields/functions-custom-fields.php:629 msgid "Total Replies On Ticket" msgstr "" #: includes/custom-fields/functions-custom-fields.php:661 #: includes/custom-fields/functions-custom-fields.php:658 #: includes/custom-fields/functions-custom-fields.php:676 msgid "Gross Time" msgstr "" #: includes/custom-fields/functions-custom-fields.php:662 #: includes/custom-fields/functions-custom-fields.php:659 #: includes/custom-fields/functions-custom-fields.php:677 msgid "Time Adjustments" msgstr "" #: includes/custom-fields/functions-custom-fields.php:663 #: includes/custom-fields/functions-custom-fields.php:660 #: includes/custom-fields/functions-custom-fields.php:678 msgid "+ive or -ive Adj?" msgstr "" #: includes/custom-fields/functions-custom-fields.php:664 #: includes/custom-fields/functions-custom-fields.php:661 #: includes/custom-fields/functions-custom-fields.php:679 msgid "Final Time" msgstr "" #: includes/custom-fields/functions-custom-fields.php:665 #: includes/custom-fields/functions-custom-fields.php:662 #: includes/custom-fields/functions-custom-fields.php:680 msgid "Notes" msgstr "" #: includes/custom-fields/functions-custom-fields.php:680 #: includes/custom-fields/functions-custom-fields.php:677 #: includes/custom-fields/functions-custom-fields.php:695 msgid "Enter the cummulative time spent on ticket by the agent" msgstr "" #: includes/custom-fields/functions-custom-fields.php:698 #: includes/custom-fields/functions-custom-fields.php:695 #: includes/custom-fields/functions-custom-fields.php:713 msgid "" "Enter any adjustments or credits granted to the customer - generally filled " "in by a supervisor or admin." msgstr "" #: includes/custom-fields/functions-custom-fields.php:727 #: includes/custom-fields/functions-custom-fields.php:724 #: includes/custom-fields/functions-custom-fields.php:742 msgid "" "This is the time calculated by the system - a sum of gross time and " "adjustments/credits granted." msgstr "" #: includes/custom-fields/functions-custom-fields.php:755 #: includes/custom-fields/functions-custom-fields.php:752 #: includes/custom-fields/functions-custom-fields.php:770 msgid "Name Of Additional Interested Party #1" msgstr "" #: includes/custom-fields/functions-custom-fields.php:756 #: includes/custom-fields/functions-custom-fields.php:753 #: includes/custom-fields/functions-custom-fields.php:771 msgid "Additional Interested Party Email #1" msgstr "" #: includes/custom-fields/functions-custom-fields.php:757 #: includes/custom-fields/functions-custom-fields.php:754 #: includes/custom-fields/functions-custom-fields.php:772 msgid "Name Of Additional Interested Party #2" msgstr "" #: includes/custom-fields/functions-custom-fields.php:758 #: includes/custom-fields/functions-custom-fields.php:755 #: includes/custom-fields/functions-custom-fields.php:773 msgid "Additional Interested Party Email #2" msgstr "" #: includes/file-uploader/class-file-uploader.php:693 #: includes/file-uploader/class-file-uploader.php:748 #: includes/file-uploader/class-file-uploader.php:1130 #: includes/file-uploader/class-file-uploader.php:1136 msgid "%s -> Max files (%d) exceeded." msgstr "" #: includes/file-uploader/class-file-uploader.php:744 #: includes/file-uploader/class-file-uploader.php:799 #: includes/file-uploader/class-file-uploader.php:1181 #: includes/file-uploader/class-file-uploader.php:1187 msgid "Attachment Errors:" msgstr "" #: includes/functions-post-type.php:39 includes/functions-post-type.php:46 msgctxt "ticket" msgid "Add New" msgstr "" #: includes/functions-post-type.php:160 includes/functions-post-type.php:168 msgctxt "post type general name" msgid "Ticket Replies" msgstr "" #: includes/functions-post-type.php:161 includes/functions-post-type.php:169 msgctxt "post type singular name" msgid "Ticket Reply" msgstr "" #: includes/functions-post-type.php:162 includes/functions-post-type.php:170 msgctxt "admin menu" msgid "Ticket Reply" msgstr "" #: includes/functions-post-type.php:163 includes/functions-post-type.php:171 msgctxt "add new on admin bar" msgid "Ticket Reply" msgstr "" #: includes/functions-post-type.php:164 includes/functions-post-type.php:172 msgctxt "Ticket Reply" msgid "Add New" msgstr "" #: includes/functions-post-type.php:165 includes/functions-post-type.php:173 msgid "Add New Ticket Reply" msgstr "" #: includes/functions-post-type.php:166 includes/functions-post-type.php:174 msgid "New Ticket Reply" msgstr "" #: includes/functions-post-type.php:167 includes/functions-post-type.php:175 msgid "Edit Ticket Reply" msgstr "" #: includes/functions-post-type.php:168 includes/functions-post-type.php:176 msgid "View Ticket Reply" msgstr "" #: includes/functions-post-type.php:169 includes/functions-post-type.php:177 msgid "All Ticket Replies" msgstr "" #: includes/functions-post-type.php:170 includes/functions-post-type.php:178 msgid "Search Ticket Reply" msgstr "" #: includes/functions-post-type.php:171 includes/functions-post-type.php:179 msgid "Parent Ticket Replies:" msgstr "" #: includes/functions-post-type.php:172 includes/functions-post-type.php:180 msgid "No Ticket Replies found." msgstr "" #: includes/functions-post-type.php:173 includes/functions-post-type.php:181 msgid "No Ticket Replies found in Trash." msgstr "" #: includes/functions-post-type.php:177 includes/functions-post-type.php:185 msgctxt "post type general name" msgid "Ticket History" msgstr "" #: includes/functions-post-type.php:178 includes/functions-post-type.php:186 msgctxt "post type singular name" msgid "Ticket History" msgstr "" #: includes/functions-post-type.php:179 includes/functions-post-type.php:187 msgctxt "admin menu" msgid "Ticket History" msgstr "" #: includes/functions-post-type.php:180 includes/functions-post-type.php:188 msgctxt "add new on admin bar" msgid "Ticket History" msgstr "" #: includes/functions-post-type.php:181 includes/functions-post-type.php:189 msgctxt "Ticket History" msgid "Add History" msgstr "" #: includes/functions-post-type.php:182 includes/functions-post-type.php:190 msgid "Add New Ticket History" msgstr "" #: includes/functions-post-type.php:183 includes/functions-post-type.php:191 msgid "New Ticket History" msgstr "" #: includes/functions-post-type.php:184 includes/functions-post-type.php:192 msgid "Edit Ticket History" msgstr "" #: includes/functions-post-type.php:185 includes/functions-post-type.php:193 msgid "View Ticket History" msgstr "" #: includes/functions-post-type.php:186 includes/functions-post-type.php:194 msgid "All Ticket History" msgstr "" #: includes/functions-post-type.php:187 includes/functions-post-type.php:195 msgid "Search Ticket History" msgstr "" #: includes/functions-post-type.php:188 includes/functions-post-type.php:196 msgid "Parent Ticket History:" msgstr "" #: includes/functions-post-type.php:189 includes/functions-post-type.php:197 msgid "No Ticket History found." msgstr "" #: includes/functions-post-type.php:190 includes/functions-post-type.php:198 msgid "No Ticket History found in Trash." msgstr "" #: includes/functions-post-type.php:194 includes/functions-post-type.php:202 msgctxt "post type general name" msgid "Ticket Log" msgstr "" #: includes/functions-post-type.php:195 includes/functions-post-type.php:203 msgctxt "post type singular name" msgid "Ticket Log" msgstr "" #: includes/functions-post-type.php:196 includes/functions-post-type.php:204 msgctxt "admin menu" msgid "Ticket Log" msgstr "" #: includes/functions-post-type.php:197 includes/functions-post-type.php:205 msgctxt "add new on admin bar" msgid "Ticket Log" msgstr "" #: includes/functions-post-type.php:198 includes/functions-post-type.php:206 msgctxt "Ticket Log" msgid "Add Ticket Log" msgstr "" #: includes/functions-post-type.php:199 includes/functions-post-type.php:207 msgid "Add New Ticket Log" msgstr "" #: includes/functions-post-type.php:200 includes/functions-post-type.php:208 msgid "New Ticket Log" msgstr "" #: includes/functions-post-type.php:201 includes/functions-post-type.php:209 msgid "Edit Ticket Log" msgstr "" #: includes/functions-post-type.php:202 includes/functions-post-type.php:210 msgid "View Ticket Log" msgstr "" #: includes/functions-post-type.php:203 includes/functions-post-type.php:211 msgid "All Ticket Logs" msgstr "" #: includes/functions-post-type.php:204 includes/functions-post-type.php:212 msgid "Search Ticket Logs" msgstr "" #: includes/functions-post-type.php:205 includes/functions-post-type.php:213 msgid "Parent Ticket Log:" msgstr "" #: includes/functions-post-type.php:206 includes/functions-post-type.php:214 msgid "No Ticket Logs found." msgstr "" #: includes/functions-post-type.php:207 includes/functions-post-type.php:215 msgid "No Ticket Logs found in Trash." msgstr "" #: includes/functions-post.php:1583 includes/functions-post.php:1607 #: includes/functions-post.php:1619 includes/functions-post.php:1713 msgid "No ticket ID given" msgstr "" #: includes/functions-post.php:1593 includes/functions-post.php:1617 #: includes/functions-post.php:1629 includes/functions-post.php:1723 msgid "Invalid ticket ID" msgstr "" #: includes/functions-post.php:1599 includes/functions-post.php:1623 #: includes/functions-post.php:1635 includes/functions-post.php:1729 msgid "Given ID is not a ticket" msgstr "" #: includes/functions-priority.php:38 includes/functions-priority.php:58 msgid "Color" msgstr "" #: includes/functions-priority.php:40 includes/functions-priority.php:62 msgid "Set priority color." msgstr "" #: includes/functions-user.php:161 includes/functions-user.php:179 #: includes/functions-user.php:260 msgid "The %s field is mandatory for registering an account" msgstr "" #: themes/default/details.php:129 themes/default/details.php:128 #: themes/default/details.php:130 msgid "Loading..." msgstr "" #: themes/default/details.php:130 themes/default/details.php:129 #: themes/default/details.php:131 msgctxt "Showing X replies out of a total of X replies" msgid "Showing %s replies of %s." msgstr "" #: themes/default/details.php:131 themes/default/details.php:130 #: themes/default/details.php:134 msgid "Load newer replies" msgstr "" #: themes/default/list.php:25 msgid "Any status" msgstr "" #: themes/default/list.php:30 msgid "Search tickets..." msgstr "" #: themes/default/list.php:31 msgid "Clear Filter" msgstr "" #: themes/default/partials/ticket-reply.php:53 #: themes/default/partials/ticket-reply.php:52 msgctxt "Time ago (eg. 5 minutes ago)" msgid "%s ago" msgstr "" #: includes/admin/functions-misc.php:349 includes/admin/functions-misc.php:481 #: includes/admin/functions-misc.php:486 includes/admin/functions-misc.php:518 #: includes/admin/functions-misc.php:550 msgid "" "Wow! It looks like you have closed a lot of tickets which is pretty awesome! " "We guess you must really like Awesome Support, huh? Could you please do us a " "favor and leave a 5 star rating on WordPress? It will only take a minute and " "helps to motivate our developers and volunteers. Yes, you " "deserve it!." msgstr "" #: includes/admin/metaboxes/user-profile.php:109 #: includes/admin/metaboxes/user-profile.php:118 msgid "" "Note: A filter is enabled that allows the totals shown above to be greater " "than the list of tickets below." msgstr "" #: includes/admin/settings/settings-general.php:136 #: includes/admin/settings/settings-general.php:140 #: includes/admin/settings/settings-fields.php:70 msgid "Enable Third Party Fields" msgstr "" #: includes/admin/settings/settings-general.php:139 #: includes/admin/settings/settings-general.php:143 #: includes/admin/settings/settings-fields.php:73 msgid "Show the third party fields on the ticket?" msgstr "" #: includes/admin/views/system-tools.php:127 #: includes/admin/views/system-tools.php:140 #: includes/admin/views/system-tools.php:264 msgid "Re-run conversion from 3.3.x to 4.0.0" msgstr "" #: includes/admin/views/system-tools.php:129 #: includes/admin/views/system-tools.php:142 #: includes/admin/views/system-tools.php:149 #: includes/admin/views/system-tools.php:156 #: includes/admin/views/system-tools.php:266 #: includes/admin/views/system-tools.php:273 #: includes/admin/views/system-tools.php:280 msgid "Rerun Conversion" msgstr "" #: includes/admin/views/system-tools.php:130 #: includes/admin/views/system-tools.php:143 #: includes/admin/views/system-tools.php:267 msgid "" "If your CAPABILITIES are not installed, re-run the 3.3.x to 4.0.0 conversion " "process. Make sure you have a BACKUP!" msgstr "" #: includes/admin/class-admin-tickets-list.php:381 #: includes/admin/class-admin-tickets-list.php:412 #: includes/admin/class-admin-tickets-list.php:418 #: includes/admin/class-admin-tickets-list.php:511 msgctxt "Last reply ago" msgid "If this is left empty then the value of " "options -Indexes is automatically added to the file to prevent others " "from browsing the directory.
Add to this only if you are a super-duper " "apache server expert!
No technical support is available for " "modifications to this setting!" msgstr "" #: includes/admin/settings/settings-advanced.php:66 #: includes/admin/settings/settings-advanced.php:94 #: includes/admin/settings/settings-advanced.php:106 msgid "Compatibility" msgstr "" #: includes/admin/settings/settings-advanced.php:68 #: includes/admin/settings/settings-advanced.php:96 #: includes/admin/settings/settings-advanced.php:108 msgid "" "Settings in this section might help with compatibility with certain themes " "and plugins - please experiment to see if one of these settings work for you " "before contacting our support center. NOTE: Changing ANYTHING in this " "section will require ALL CACHES to be flushed including CDNs, BROWSER " "CACHES. Also, its possible that you would need a restart of the PHP service " "or your WEB SERVER in order to become fully activated!" msgstr "" #: includes/admin/settings/settings-advanced.php:72 #: includes/admin/settings/settings-advanced.php:100 #: includes/admin/settings/settings-advanced.php:112 msgid "Select2 JS File" msgstr "" #: includes/admin/settings/settings-advanced.php:75 #: includes/admin/settings/settings-advanced.php:103 #: includes/admin/settings/settings-advanced.php:115 msgid "" "Which select2 file should be loaded? Minimized version of files will load " "faster but cannot be used for debugging." msgstr "" #: includes/admin/settings/settings-advanced.php:76 #: includes/admin/settings/settings-advanced.php:85 #: includes/admin/settings/settings-advanced.php:104 #: includes/admin/settings/settings-advanced.php:113 #: includes/admin/settings/settings-advanced.php:116 #: includes/admin/settings/settings-advanced.php:125 msgid "Full" msgstr "" #: includes/admin/settings/settings-advanced.php:76 #: includes/admin/settings/settings-advanced.php:104 #: includes/admin/settings/settings-advanced.php:116 msgid "Full - Minimized" msgstr "" #: includes/admin/settings/settings-advanced.php:76 #: includes/admin/settings/settings-advanced.php:104 #: includes/admin/settings/settings-advanced.php:116 msgid "Partial" msgstr "" #: includes/admin/settings/settings-advanced.php:76 #: includes/admin/settings/settings-advanced.php:104 #: includes/admin/settings/settings-advanced.php:116 msgid "Partial Minimized" msgstr "" #: includes/admin/settings/settings-advanced.php:81 #: includes/admin/settings/settings-advanced.php:109 #: includes/admin/settings/settings-advanced.php:121 msgid "Select2 CSS File" msgstr "" #: includes/admin/settings/settings-advanced.php:84 #: includes/admin/settings/settings-advanced.php:112 #: includes/admin/settings/settings-advanced.php:124 msgid "" "Which select2 css file should be loaded? Minimized version of files will " "load faster but cannot be used for debugging." msgstr "" #: includes/admin/settings/settings-advanced.php:85 #: includes/admin/settings/settings-advanced.php:113 #: includes/admin/settings/settings-advanced.php:125 msgid "Minimized" msgstr "" #: includes/admin/settings/settings-advanced.php:90 #: includes/admin/settings/settings-advanced.php:118 #: includes/admin/settings/settings-advanced.php:130 msgid "Bootstrap Support (Experimental)" msgstr "" #: includes/admin/settings/settings-advanced.php:92 #: includes/admin/settings/settings-advanced.php:120 #: includes/admin/settings/settings-advanced.php:132 msgid "" "Options for loading bootstrap files. While you can enable this now please be " "aware that not all elements in the plugin renders properly." msgstr "" #: includes/admin/settings/settings-advanced.php:95 msgid "Load BootStrap Files?" msgstr "" #: includes/admin/settings/settings-advanced.php:98 #: includes/admin/settings/settings-advanced.php:126 #: includes/admin/settings/settings-advanced.php:133 #: includes/admin/settings/settings-advanced.php:138 #: includes/admin/settings/settings-advanced.php:145 msgid "Do not load bootstrap files" msgstr "" #: includes/admin/settings/settings-advanced.php:98 #: includes/admin/settings/settings-advanced.php:126 #: includes/admin/settings/settings-advanced.php:133 #: includes/admin/settings/settings-advanced.php:138 #: includes/admin/settings/settings-advanced.php:145 msgid "Load bootstrap 4 files located on maxcdn" msgstr "" #: includes/admin/settings/settings-advanced.php:98 #: includes/admin/settings/settings-advanced.php:126 #: includes/admin/settings/settings-advanced.php:133 #: includes/admin/settings/settings-advanced.php:138 #: includes/admin/settings/settings-advanced.php:145 msgid "Load bootstrap 3 files located on maxcdn" msgstr "" #: includes/admin/settings/settings-advanced.php:103 #: includes/admin/settings/settings-advanced.php:138 #: includes/admin/settings/settings-advanced.php:150 msgid "Bootstrap 4 Theme" msgstr "" #: includes/admin/settings/settings-advanced.php:107 #: includes/admin/settings/settings-advanced.php:142 #: includes/admin/settings/settings-advanced.php:154 msgid "Future Awesome Support BS4 Theme" msgstr "" #: includes/admin/settings/settings-advanced.php:108 #: includes/admin/settings/settings-advanced.php:143 #: includes/admin/settings/settings-advanced.php:155 msgid "Cerulean" msgstr "" #: includes/admin/settings/settings-advanced.php:109 #: includes/admin/settings/settings-advanced.php:144 #: includes/admin/settings/settings-advanced.php:156 msgid "Cosmo" msgstr "" #: includes/admin/settings/settings-advanced.php:110 #: includes/admin/settings/settings-advanced.php:145 #: includes/admin/settings/settings-advanced.php:157 msgid "Cyborg" msgstr "" #: includes/admin/settings/settings-advanced.php:111 #: includes/admin/settings/settings-advanced.php:146 #: includes/admin/settings/settings-advanced.php:158 msgid "Darkly" msgstr "" #: includes/admin/settings/settings-advanced.php:112 #: includes/admin/settings/settings-advanced.php:147 #: includes/admin/settings/settings-advanced.php:159 msgid "Flatly" msgstr "" #: includes/admin/settings/settings-advanced.php:113 #: includes/admin/settings/settings-advanced.php:148 #: includes/admin/settings/settings-advanced.php:160 msgid "Journal" msgstr "" #: includes/admin/settings/settings-advanced.php:114 #: includes/admin/settings/settings-advanced.php:149 #: includes/admin/settings/settings-advanced.php:161 msgid "Litera" msgstr "" #: includes/admin/settings/settings-advanced.php:115 #: includes/admin/settings/settings-advanced.php:150 #: includes/admin/settings/settings-advanced.php:162 msgid "Lumen" msgstr "" #: includes/admin/settings/settings-advanced.php:116 #: includes/admin/settings/settings-advanced.php:151 #: includes/admin/settings/settings-advanced.php:163 msgid "Lux" msgstr "" #: includes/admin/settings/settings-advanced.php:117 #: includes/admin/settings/settings-advanced.php:152 #: includes/admin/settings/settings-advanced.php:164 msgid "Materia" msgstr "" #: includes/admin/settings/settings-advanced.php:118 #: includes/admin/settings/settings-advanced.php:153 #: includes/admin/settings/settings-advanced.php:165 msgid "Minty" msgstr "" #: includes/admin/settings/settings-advanced.php:119 #: includes/admin/settings/settings-advanced.php:154 #: includes/admin/settings/settings-advanced.php:166 msgid "Pulse" msgstr "" #: includes/admin/settings/settings-advanced.php:120 #: includes/admin/settings/settings-advanced.php:155 #: includes/admin/settings/settings-advanced.php:167 msgid "Sandstone" msgstr "" #: includes/admin/settings/settings-advanced.php:121 #: includes/admin/settings/settings-advanced.php:156 #: includes/admin/settings/settings-advanced.php:168 msgid "Simplex" msgstr "" #: includes/admin/settings/settings-advanced.php:122 #: includes/admin/settings/settings-advanced.php:157 #: includes/admin/settings/settings-advanced.php:169 msgid "Slate" msgstr "" #: includes/admin/settings/settings-advanced.php:123 #: includes/admin/settings/settings-advanced.php:158 #: includes/admin/settings/settings-advanced.php:170 msgid "Solar" msgstr "" #: includes/admin/settings/settings-advanced.php:124 #: includes/admin/settings/settings-advanced.php:159 #: includes/admin/settings/settings-advanced.php:171 msgid "spacelab" msgstr "" #: includes/admin/settings/settings-advanced.php:125 #: includes/admin/settings/settings-advanced.php:160 #: includes/admin/settings/settings-advanced.php:172 msgid "United" msgstr "" #: includes/admin/settings/settings-advanced.php:126 #: includes/admin/settings/settings-advanced.php:161 #: includes/admin/settings/settings-advanced.php:173 msgid "Yeti" msgstr "" #: includes/admin/settings/settings-advanced.php:127 #: includes/admin/settings/settings-advanced.php:162 #: includes/admin/settings/settings-advanced.php:174 msgid "Custom theme" msgstr "" #: includes/admin/settings/settings-advanced.php:133 msgid "Cookie Management" msgstr "" #: includes/admin/settings/settings-advanced.php:137 #: includes/admin/settings/settings-advanced.php:172 #: includes/admin/settings/settings-advanced.php:184 msgid "Secure Cookies" msgstr "" #: includes/admin/settings/settings-advanced.php:143 #: includes/admin/settings/settings-advanced.php:178 #: includes/admin/settings/settings-advanced.php:190 msgid "HTTP Only" msgstr "" #: includes/admin/settings/settings-general.php:160 #: includes/admin/settings/settings-general.php:164 #: includes/admin/settings/settings-fields.php:94 msgid "Show Date Fields in the Activity Column" msgstr "" #: includes/admin/settings/settings-general.php:162 #: includes/admin/settings/settings-general.php:166 #: includes/admin/settings/settings-fields.php:96 msgid "" "The settings below control which dates show up in the activity column in the " "ticket list. The more fields you turn on the taller the row. Tall rows mean " "you can view fewer tickets on one screen. Sometimes, though, seeing all " "these dates can help with troubleshooting issues especially those related to " "reporting." msgstr "" #: includes/admin/settings/settings-general.php:165 #: includes/admin/settings/settings-general.php:169 #: includes/admin/settings/settings-fields.php:99 msgid "Show Open Date " msgstr "" #: includes/admin/settings/settings-general.php:168 #: includes/admin/settings/settings-general.php:172 #: includes/admin/settings/settings-fields.php:102 msgid "Show the open date in the activity column?" msgstr "" #: includes/admin/settings/settings-general.php:172 #: includes/admin/settings/settings-general.php:176 #: includes/admin/settings/settings-fields.php:106 msgid "Show Open Date in GMT" msgstr "" #: includes/admin/settings/settings-general.php:175 #: includes/admin/settings/settings-general.php:179 #: includes/admin/settings/settings-fields.php:109 msgid "Show the open date in GMT in the activity column?" msgstr "" #: includes/admin/settings/settings-general.php:179 #: includes/admin/settings/settings-general.php:183 #: includes/admin/settings/settings-fields.php:113 msgid "Show Close Date in GMT" msgstr "" #: includes/admin/settings/settings-general.php:182 #: includes/admin/settings/settings-general.php:186 #: includes/admin/settings/settings-fields.php:116 msgid "Show the close date in GMT in the activity column?" msgstr "" #: includes/admin/settings/settings-general.php:186 #: includes/admin/settings/settings-general.php:190 #: includes/admin/settings/settings-fields.php:120 msgid "Show Length Of Time Ticket Was Opened" msgstr "" #: includes/admin/settings/settings-general.php:189 #: includes/admin/settings/settings-general.php:193 #: includes/admin/settings/settings-fields.php:123 msgid "" "Show how long the ticket was opened? Note that this applies to closed " "tickets only." msgstr "" #: includes/admin/views/system-logs.php:365 #: includes/admin/views/system-logs.php:358 msgid "Server Logs" msgstr "" #: includes/admin/views/system-logs.php:384 #: includes/admin/views/system-logs.php:378 #: includes/admin/settings/settings-advanced.php:94 msgid "Download" msgstr "" #: includes/admin/views/system-logs.php:403 #: includes/admin/views/system-logs.php:398 msgid "Max Lines" msgstr "" #: includes/admin/views/system-tools.php:54 #: includes/admin/views/system-tools.php:55 msgid "Last reply date has been updated on all tickets." msgstr "" #: includes/admin/views/system-tools.php:112 #: includes/admin/views/system-tools.php:155 msgid "Update last reply date on tickets" msgstr "" #: includes/admin/views/system-tools.php:114 #: includes/admin/views/system-tools.php:157 msgid "Update" msgstr "" #: includes/admin/views/system-tools.php:115 #: includes/admin/views/system-tools.php:158 msgid "Update last reply date on tickets." msgstr "" #: includes/class-product-sync.php:963 msgid "" "Re-synchronize all products from your e-commerce plugin. Any product not " "attached to an existing ticket and not matched to a product in your e-" "commerce system will be deleted." msgstr "" #: includes/class-product-sync.php:992 msgid "Delete unused Product Terms" msgstr "" #: includes/class-product-sync.php:997 msgid "Delete all Product Terms not used in any AS ticket." msgstr "" #: includes/admin/settings/settings-advanced.php:133 #: includes/admin/settings/settings-advanced.php:168 #: includes/admin/settings/settings-advanced.php:180 msgid "Sessions and Cookie Management" msgstr "" #: includes/admin/settings/settings-advanced.php:149 #: includes/admin/settings/settings-advanced.php:184 #: includes/admin/settings/settings-advanced.php:196 msgid "Expired Sessions Cleanup Batch Size" msgstr "" #: includes/admin/settings/settings-general.php:207 #: includes/admin/settings/settings-general.php:218 #: includes/admin/settings/settings-permissions.php:31 msgid "Ticket List Tabs" msgstr "" #: includes/admin/settings/settings-general.php:209 #: includes/admin/settings/settings-general.php:220 #: includes/admin/settings/settings-permissions.php:33 msgid "" "Control whether certain tabs are visible at the top of the admin ticket list" msgstr "" #: includes/admin/settings/settings-general.php:212 #: includes/admin/settings/settings-general.php:223 #: includes/admin/settings/settings-permissions.php:36 msgid "Show Documentation Tab" msgstr "" #: includes/admin/settings/settings-general.php:218 #: includes/admin/settings/settings-general.php:229 #: includes/admin/settings/settings-permissions.php:42 msgid "Show Bulk Actions Tab" msgstr "" #: includes/admin/settings/settings-general.php:224 #: includes/admin/settings/settings-general.php:235 #: includes/admin/settings/settings-permissions.php:48 msgid "Show Preferences Tab" msgstr "" #: awesome-support.php:660 msgid "" "Would you like a discount on your next Awesome Support purchase? Help us " "make a better product for you by allowing us to collect some anonymous " "statistics and adding you to our email list for important updates. We won’t " "record any sensitive data, only information regarding the WordPress " "environment and product settings, which we will use to help us make " "improvements to the product. Tracking is completely optional. To " "show our appreciation for helping make Awesome Support better, when you " "opt-in we will send you a discount code good towards your next purchase. " "And, opting in would allow us to send you any critical security related " "information directly - which, in most instances, would be much faster than " "receiving it from other sources." msgstr "" #: includes/admin/class-admin-tickets-list.php:914 #: includes/admin/class-admin-tickets-list.php:1029 #: includes/admin/class-admin-tickets-list.php:1031 msgid "Edit ticket in new Window when the ticket ID is clicked" msgstr "" #: includes/admin/class-admin-tickets-list.php:954 #: includes/admin/class-admin-tickets-list.php:1069 #: includes/admin/class-admin-tickets-list.php:1071 msgid "Links to documentation for all extensions and add-ons." msgstr "" #: includes/admin/class-admin-tickets-list.php:959 #: includes/admin/class-admin-tickets-list.php:1074 #: includes/admin/class-admin-tickets-list.php:1076 msgid "Import Tickets (Zendesk, Ticksy, Helpscout)" msgstr "" #: includes/admin/class-admin-tickets-list.php:960 #: includes/admin/class-admin-tickets-list.php:1075 #: includes/admin/class-admin-tickets-list.php:1077 msgid "1. Install The FREE Importer" msgstr "" #: includes/admin/class-admin-tickets-list.php:961 #: includes/admin/class-admin-tickets-list.php:1076 #: includes/admin/class-admin-tickets-list.php:1078 msgid "The link above will direct you to the page with the importer add-on" msgstr "" #: includes/admin/class-admin-tickets-list.php:963 #: includes/admin/class-admin-tickets-list.php:1078 #: includes/admin/class-admin-tickets-list.php:1080 msgid "2. Importer Documentation" msgstr "" #: includes/admin/class-admin-tickets-list.php:964 #: includes/admin/class-admin-tickets-list.php:1079 #: includes/admin/class-admin-tickets-list.php:1081 msgid "" "Read the documentation to learn how to import tickets from Zendesk, Ticksy " "and Helpscout" msgstr "" #: includes/admin/functions-admin-ticket-detail-toolbars.php:52 msgid "Re-open Ticket" msgstr "" #: includes/admin/functions-admin-ticket-detail-toolbars.php:56 msgid "Close Ticket" msgstr "" #: includes/admin/functions-log-viewer.php:46 #: includes/admin/functions-log-viewer.php:76 #: includes/admin/functions-log-viewer.php:106 msgid "Not found" msgstr "" #: includes/admin/functions-metaboxes.php:46 msgid "Ticket Toolbar" msgstr "" #: includes/admin/functions-metaboxes.php:52 #: includes/admin/functions-metaboxes.php:43 msgid "Main Tabs" msgstr "" #: includes/admin/functions-metaboxes.php:69 #: includes/admin/functions-metaboxes.php:60 msgid "Misc and Debug" msgstr "" #: includes/admin/functions-misc.php:120 includes/admin/functions-misc.php:132 msgctxt "Link to edit a ticket reply" msgid "Edit" msgstr "" #: includes/admin/gutenberg/blocks/my-tickets/my-tickets-block.js:33 msgid "Awesome Support: View My Tickets" msgstr "" #: includes/admin/gutenberg/blocks/submit-ticket/submit-ticket-block.js:33 msgid "Awesome Support: Submit Ticket" msgstr "" #: includes/admin/metaboxes/replies.php:149 #: includes/admin/metaboxes/replies.php:151 msgid "Toggle Replies" msgstr "" #: includes/admin/metaboxes/ticket-main-tabs.php:56 msgid "Statistics" msgstr "" #: includes/admin/metaboxes/toolbar-middle.php:18 #: includes/admin/metaboxes/toolbar-middle.php:20 msgid "Toggle Replies (Hide All Replies Except The Last 3)" msgstr "" #: includes/admin/metaboxes/toolbar-middle.php:21 #: includes/admin/metaboxes/toolbar-middle.php:23 msgid "Show/Hide The Ticket Slug" msgstr "" #: includes/admin/metaboxes/version.php:17 msgid "Awesome Support Version: " msgstr "" #: includes/admin/settings/settings-advanced.php:47 msgid "Importer Integration" msgstr "" #: includes/admin/settings/settings-advanced.php:49 msgid "" "If you use the Awesome Support SAAS " "Importer to import data from Zendesk, Helpscout or Ticksy, there is a " "reference field that contains the original ticket ID. The options below " "control what to do with that field. " msgstr "" #: includes/admin/settings/settings-advanced.php:52 msgid "Enable the Original Ticket ID Field?" msgstr "" #: includes/admin/settings/settings-advanced.php:55 msgid "Show this field in the admin screen?" msgstr "" #: includes/admin/settings/settings-advanced.php:59 msgid "Show Original Ticket ID In Column List?" msgstr "" #: includes/admin/settings/settings-advanced.php:62 msgid "" "Would you like to show the Original Ticket ID field in the ticket listing?" msgstr "" #: includes/admin/settings/settings-advanced.php:66 msgid "Label" msgstr "" #: includes/admin/settings/settings-advanced.php:69 msgid "What should the field be named on the screen?" msgstr "" #: includes/admin/settings/settings-advanced.php:123 #: includes/admin/settings/settings-advanced.php:135 msgid "Load BootStrap Files on Front-end?" msgstr "" #: includes/admin/settings/settings-advanced.php:130 #: includes/admin/settings/settings-advanced.php:142 msgid "Load BootStrap Files on Back-end?" msgstr "" #: includes/admin/settings/settings-advanced.php:193 #: includes/admin/settings/settings-advanced.php:205 msgid "Log Files" msgstr "" #: includes/admin/settings/settings-advanced.php:195 #: includes/admin/settings/settings-advanced.php:207 msgid "" "Awesome Support creates log files for certain events. These are different " "from WordPress, PHP and your webserver log files. Please tell us where you " "would like these files to be placed." msgstr "" #: includes/admin/settings/settings-advanced.php:199 #: includes/admin/settings/settings-advanced.php:211 msgid "Where Should Log Files Be Stored?" msgstr "" #: includes/admin/settings/settings-advanced.php:202 #: includes/admin/settings/settings-advanced.php:214 msgid "WordPress Uploads Folder" msgstr "" #: includes/admin/settings/settings-advanced.php:202 #: includes/admin/settings/settings-advanced.php:214 msgid "In The Absolute Path Specified Below" msgstr "" #: includes/admin/settings/settings-advanced.php:206 #: includes/admin/settings/settings-advanced.php:218 msgid "None Of The Above - Place Log Files Here " msgstr "" #: includes/admin/settings/settings-advanced.php:209 #: includes/admin/settings/settings-advanced.php:221 msgid "" "The absolute path to the log file location. This must be relative to the " "server user account and must NOT end in a forward slash!" msgstr "" #: includes/admin/settings/settings-general.php:33 #: includes/admin/settings/settings-general.php:32 msgid "Use SELECT2 For Staff Drop-downs" msgstr "" #: includes/admin/settings/settings-general.php:37 #: includes/admin/settings/settings-general.php:36 msgid "On ticket screen turn the staff dropdown into select2 box." msgstr "" #: includes/admin/settings/settings-general.php:63 msgid "Hide Closed (Admin)" msgstr "" #: includes/admin/settings/settings-general.php:70 msgid "Hide Closed (Front End)" msgstr "" #: includes/admin/settings/settings-general.php:73 #: includes/admin/settings/settings-general.php:91 msgid "Only show open tickets to clients on the front-end." msgstr "" #: includes/admin/settings/settings-general.php:151 #: includes/admin/settings/settings-fields.php:81 msgid "Show Third Party #1 data in the ticket list?" msgstr "" #: includes/admin/settings/settings-general.php:159 #: includes/admin/settings/settings-fields.php:89 msgid "Show Third Party #2 data in the ticket list?" msgstr "" #: includes/admin/settings/settings-general.php:197 #: includes/admin/settings/settings-fields.php:127 msgid "Show Extended Date In Replies" msgstr "" #: includes/admin/settings/settings-general.php:200 #: includes/admin/settings/settings-fields.php:130 msgid "" "Hovering over replies can show a short date or a full date-time stamp. Turn " "this on to show the full date-time stamp as well as a human-readable number " "indicating the age of the reply." msgstr "" #: includes/admin/settings/settings-general.php:213 #: includes/admin/settings/settings-fields.php:143 msgid "" "Show Channel field in the ticket list? (Channel allows you to select where a " "ticket originated - web, email, facebook etc.)" msgstr "" #: includes/admin/settings/settings-general.php:242 #: includes/admin/settings/settings-permissions.php:55 msgid "Ticket Details Tabs And Metaboxes" msgstr "" #: includes/admin/settings/settings-general.php:244 #: includes/admin/settings/settings-permissions.php:57 msgid "" "Control who can view certain ticket tabs on the ticket detail screen in wp-" "admin" msgstr "" #: includes/admin/settings/settings-general.php:247 #: includes/admin/settings/settings-permissions.php:60 msgid "Roles That Are NOT Allowed Access To The Custom Fields Tab" msgstr "" #: includes/admin/settings/settings-general.php:250 msgid "" "Enter a comma separated list of roles that should not see the CUSTOM FIELDS " "tab. Roles should be the internal WordPress role id such as " "wpas_support_agent and are case sensitive. There should be no spaces between " "the commas and role names when entering multiple roles." msgstr "" #: includes/admin/settings/settings-general.php:254 #: includes/admin/settings/settings-permissions.php:67 msgid "" "Roles That Are NOT Allowed Access To The Additional Interested Parties Tab" msgstr "" #: includes/admin/settings/settings-general.php:257 msgid "" "Enter a comma separated list of roles that should not see the ADDITIONAL " "INTERESTED PARTIES tab. Roles should be the internal WordPress role id such " "as wpas_support_agent and are case sensitive. There should be no spaces " "between the commas and role names when entering multiple roles." msgstr "" #: includes/admin/settings/settings-general.php:261 #: includes/admin/settings/settings-permissions.php:74 msgid "Roles That Are NOT Allowed Access To The Tags Metabox" msgstr "" #: includes/admin/settings/settings-general.php:264 msgid "" "Enter a comma separated list of roles that should not see the tags metabox. " "Roles should be the internal WordPress role id such as wpas_support_agent " "and are case sensitive. There should be no spaces between the commas and " "role names when entering multiple roles." msgstr "" #: includes/admin/settings/settings-general.php:269 #: includes/admin/settings/settings-general.php:110 msgid "Redirects" msgstr "" #: includes/admin/settings/settings-general.php:271 #: includes/admin/settings/settings-general.php:112 msgid "Configure where the user should be sent after certain actions" msgstr "" #: includes/admin/settings/settings-general.php:274 #: includes/admin/settings/settings-general.php:115 msgid "Logout Redirect" msgstr "" #: includes/admin/settings/settings-general.php:277 #: includes/admin/settings/settings-general.php:118 msgid "" "When the user clicks the logout button on an Awesome Support page, where " "should they be redirected to? Enter the FULL url starting with http or " "https." msgstr "" #: includes/admin/settings/settings-general.php:280 #: includes/admin/settings/settings-general.php:121 msgid "New Ticket Redirect" msgstr "" #: includes/admin/settings/settings-general.php:283 #: includes/admin/settings/settings-general.php:124 msgid "" "When the user enters a new ticket they are usually taken to the newly " "entered ticket. But, if you would like to redirect them someplace else, " "enter that location here. Enter the FULL url starting with http or https." msgstr "" #: includes/admin/settings/settings-general.php:288 #: includes/admin/settings/settings-general.php:129 msgid "Toolbars" msgstr "" #: includes/admin/settings/settings-general.php:290 msgid "Control whether certain toolbars are visible" msgstr "" #: includes/admin/settings/settings-general.php:293 #: includes/admin/settings/settings-general.php:134 msgid "Show Ticket Details Toolbar" msgstr "" #: includes/admin/settings/settings-general.php:297 #: includes/admin/settings/settings-general.php:138 msgid "" "Show the toolbar on the ticket detail screen when an agent is viewing the " "ticket?" msgstr "" #: includes/admin/settings/settings-general.php:335 #: includes/admin/settings/settings-general.php:182 msgid "Admin Rating Request" msgstr "" #: includes/admin/settings/settings-general.php:338 #: includes/admin/settings/settings-general.php:185 msgid "Remove the rating request footer in the admin screen." msgstr "" #: includes/admin/settings/settings-general.php:391 #: includes/admin/settings/settings-fields.php:206 msgid "Color-code Ticket Header?" msgstr "" #: includes/admin/settings/settings-general.php:394 #: includes/admin/settings/settings-fields.php:209 msgid "" "Checking this box will color the top border of the opening post to match the " "priority color" msgstr "" #: includes/admin/settings/settings-integration.php:13 msgid "Integrations" msgstr "" #: includes/admin/settings/settings-integration.php:17 msgid "WooCommerce" msgstr "" #: includes/admin/settings/settings-integration.php:20 msgid "" "Add the MY TICKETS and OPEN A TICKET links to the MY ACCOUNT page in " "WooCommerce. For more advanced integration features checkout our %s" msgstr "" #: includes/admin/settings/settings-integration.php:23 msgid "Enable WooCommerce Integration" msgstr "" #: includes/admin/settings/settings-integration.php:26 msgid "" "Add the Awesome Support MY TICKETS and OPEN A TICKET page links on the " "WooCommerce MY ACCOUNT page" msgstr "" #: includes/admin/settings/settings-integration.php:30 msgid "Permalinks Warning:" msgstr "" #: includes/admin/settings/settings-integration.php:32 msgid "" "Note: You must go to your Permalinks page and save the settings there again " "if you turn on or off the WooCommerce option above." msgstr "" #: includes/admin/settings/settings-integration.php:35 msgid "Label for MY TICKETS link" msgstr "" #: includes/admin/settings/settings-integration.php:38 msgid "" "If left blank, the label will be \"My tickets\". Leave blank if you are " "creating a multi-language website" msgstr "" #: includes/admin/settings/settings-integration.php:41 msgid "Label for SUBMIT TICKET link" msgstr "" #: includes/admin/settings/settings-integration.php:44 msgid "" "If left blank, the label will be \"Open a support ticket\". Leave blank if " "you are creating a multi-language website" msgstr "" #: includes/admin/settings/settings-integration.php:49 msgid "Teamviewer" msgstr "" #: includes/admin/settings/settings-integration.php:54 msgid "Enable Teamviewer Chat" msgstr "" #: includes/admin/settings/settings-integration.php:57 msgid "" "If your team is licensed to user teamviewer in a multi-user environment you " "can use teamviewer chat right inside the Awesome Support ticket screens!" msgstr "" #: includes/admin/settings/settings-products-management.php:47 #: includes/admin/class-admin-help.php:163 msgid "Slug" msgstr "" #: includes/admin/settings/settings-products-management.php:50 msgid "" "Enter the slug you would like to use for your product urls. If you change " "this, please to to the WordPress SETTINGS->PERMALINKS page and click the " "save button to force WP to update its configuration with your new value" msgstr "" #: includes/admin/settings/settings-registration.php:17 #: includes/admin/settings/settings-registration.php:20 msgid "Registration" msgstr "" #: includes/admin/settings/settings-registration.php:38 #: includes/admin/settings/settings-registration.php:39 msgid "Registration Alerts" msgstr "" #: includes/admin/settings/settings-registration.php:40 #: includes/admin/settings/settings-registration.php:41 msgid "" "Who should receive the standard WordPress notifications when a new user " "registers on the site?" msgstr "" #: includes/admin/settings/settings-registration.php:43 #: includes/admin/settings/settings-registration.php:44 msgid "Who Should Receive New User Notifications?" msgstr "" #: includes/admin/settings/settings-registration.php:46 #: includes/admin/settings/settings-registration.php:47 msgid "No One" msgstr "" #: includes/admin/settings/settings-registration.php:46 #: includes/admin/settings/settings-registration.php:47 msgid "Only The Customer" msgstr "" #: includes/admin/settings/settings-registration.php:46 #: includes/admin/settings/settings-registration.php:47 msgid "Only The Site Admin" msgstr "" #: includes/admin/settings/settings-registration.php:46 #: includes/admin/settings/settings-registration.php:47 msgid "Customer and Admin" msgstr "" #: includes/admin/settings/settings-registration.php:51 #: includes/admin/settings/settings-registration.php:52 msgid "User Names" msgstr "" #: includes/admin/settings/settings-registration.php:53 #: includes/admin/settings/settings-registration.php:54 msgid "How should user names be determined?" msgstr "" #: includes/admin/settings/settings-registration.php:56 #: includes/admin/settings/settings-registration.php:57 msgid "User Name Construction" msgstr "" #: includes/admin/settings/settings-registration.php:60 #: includes/admin/settings/settings-registration.php:61 msgid "How should we construct the user name?" msgstr "" #: includes/admin/settings/settings-registration.php:62 #: includes/admin/settings/settings-registration.php:63 msgid "Default - Uses the first part of email address" msgstr "" #: includes/admin/settings/settings-registration.php:63 #: includes/admin/settings/settings-registration.php:64 msgid "Use the entire email address" msgstr "" #: includes/admin/settings/settings-registration.php:64 #: includes/admin/settings/settings-registration.php:65 msgid "Use a random number" msgstr "" #: includes/admin/settings/settings-registration.php:65 #: includes/admin/settings/settings-registration.php:66 msgid "Use a GUID" msgstr "" #: includes/admin/settings/settings-registration.php:66 #: includes/admin/settings/settings-registration.php:67 msgid "Use the first name" msgstr "" #: includes/admin/settings/settings-registration.php:67 #: includes/admin/settings/settings-registration.php:68 msgid "Use the last name" msgstr "" #: includes/admin/settings/settings-registration.php:68 #: includes/admin/settings/settings-registration.php:69 msgid "Concatenate the first and last name" msgstr "" #: includes/admin/settings/settings-registration.php:73 #: includes/admin/settings/settings-registration.php:74 msgid "Registration Field Descriptions" msgstr "" #: includes/admin/settings/settings-registration.php:75 #: includes/admin/settings/settings-registration.php:76 msgid "" "Add a description to each of the registration fields which will appear " "beneath the field. You can use this to add GDPR related information " "indicating what each field is used for." msgstr "" #: includes/admin/settings/settings-registration.php:78 #: includes/admin/settings/settings-registration.php:79 msgid "First name description" msgstr "" #: includes/admin/settings/settings-registration.php:84 #: includes/admin/settings/settings-registration.php:85 msgid "Last name description" msgstr "" #: includes/admin/settings/settings-registration.php:90 #: includes/admin/settings/settings-registration.php:91 msgid "Email address description" msgstr "" #: includes/admin/settings/settings-registration.php:97 #: includes/admin/settings/settings-registration.php:98 #: includes/admin/settings/settings-registration.php:115 msgid "GDPR Notice #1" msgstr "" #: includes/admin/settings/settings-registration.php:99 #: includes/admin/settings/settings-registration.php:100 #: includes/admin/settings/settings-registration.php:117 msgid "" "The GDPR requires that you provide explicit notice about what you will do " "with the data you collect from users. This section allows you to describe " "how any personal data collected will be used and require consent from the " "user before they can register." msgstr "" #: includes/admin/settings/settings-registration.php:102 #: includes/admin/settings/settings-registration.php:123 #: includes/admin/settings/settings-registration.php:144 #: includes/admin/settings/settings-registration.php:103 #: includes/admin/settings/settings-registration.php:138 #: includes/admin/settings/settings-registration.php:174 #: includes/admin/settings/settings-registration.php:120 #: includes/admin/settings/settings-registration.php:155 #: includes/admin/settings/settings-registration.php:191 msgid "GDPR Notice: Short Description" msgstr "" #: includes/admin/settings/settings-registration.php:106 #: includes/admin/settings/settings-registration.php:127 #: includes/admin/settings/settings-registration.php:148 #: includes/admin/settings/settings-registration.php:107 #: includes/admin/settings/settings-registration.php:142 #: includes/admin/settings/settings-registration.php:178 #: includes/admin/settings/settings-registration.php:124 #: includes/admin/settings/settings-registration.php:159 #: includes/admin/settings/settings-registration.php:195 msgid "" "If you fill this in, a mandatory checkbox will be added in the registration " "form. Users won't be able to register if they don't tick the checkbox. It " "is best to keep this brief - eg: Receive Emails? or Join Email List?" msgstr "" #: includes/admin/settings/settings-registration.php:109 #: includes/admin/settings/settings-registration.php:130 #: includes/admin/settings/settings-registration.php:151 #: includes/admin/settings/settings-registration.php:110 #: includes/admin/settings/settings-registration.php:145 #: includes/admin/settings/settings-registration.php:181 #: includes/admin/settings/settings-registration.php:127 #: includes/admin/settings/settings-registration.php:162 #: includes/admin/settings/settings-registration.php:198 msgid "GDPR Notice: Long Description" msgstr "" #: includes/admin/settings/settings-registration.php:113 #: includes/admin/settings/settings-registration.php:134 #: includes/admin/settings/settings-registration.php:155 #: includes/admin/settings/settings-registration.php:114 #: includes/admin/settings/settings-registration.php:149 #: includes/admin/settings/settings-registration.php:185 #: includes/admin/settings/settings-registration.php:131 #: includes/admin/settings/settings-registration.php:166 #: includes/admin/settings/settings-registration.php:202 msgid "" "If you add notice terms in this box, a mandatory checkbox will be added in " "the registration form. Users won't be able to register if they don't accept " "these notice terms. It is best to keep this notice to one or two lines." msgstr "" #: includes/admin/settings/settings-registration.php:118 #: includes/admin/settings/settings-registration.php:133 #: includes/admin/settings/settings-registration.php:150 msgid "GDPR Notice #2" msgstr "" #: includes/admin/settings/settings-registration.php:120 #: includes/admin/settings/settings-registration.php:141 #: includes/admin/settings/settings-registration.php:135 #: includes/admin/settings/settings-registration.php:171 #: includes/admin/settings/settings-registration.php:152 #: includes/admin/settings/settings-registration.php:188 msgid "" "If personal data will be used in any additional context add that here. It is " "best to keep this brief." msgstr "" #: includes/admin/settings/settings-registration.php:139 #: includes/admin/settings/settings-registration.php:169 #: includes/admin/settings/settings-registration.php:186 msgid "GDPR Notice #3" msgstr "" #: includes/admin/settings/settings-style.php:34 msgid "Show an editor for the ticket description when user submits a ticket." msgstr "" #: includes/admin/tinymce/langs/wpas_editor_langs.php:13 msgid "Ticket Email Template Tags" msgstr "" #: includes/admin/tinymce/langs/wpas_editor_langs.php:14 #: includes/admin/tinymce/langs/wpas_editor_langs.php:15 msgid "Awesome Support Email Template Tags" msgstr "" #: includes/admin/tinymce/langs/wpas_editor_langs.php:18 msgid "" "Select one of the following tags to insert into the email template, at the " "current cursor location.

Note that these tags are only " "applicable on certain settings tabs and screens. These include the " "EMAIL, NOTIFICATIONS and SATISFACTION SURVEY settings " "tabs as well as the RULESET screens. Some tags are applicable on the " "FAQ and DOCUMENTATION settings screens as well. Using them " "anywhere else will have no effect!" msgstr "" #: includes/admin/views/system-status.php:1 msgid "" "The system status is a built-in debugging tool. If you contacted support and " "you're asked to provide the system status, click the button below to copy your system report:" msgstr "" #: includes/admin/views/system-tools.php:147 #: includes/admin/views/system-tools.php:271 msgid "Re-run conversion from 4.0.x to 4.4.0" msgstr "" #: includes/admin/views/system-tools.php:150 #: includes/admin/views/system-tools.php:274 msgid "" "If your CAPABILITIES are not installed, re-run the 4.x.x to 4.4.0 conversion " "process. Make sure you have a BACKUP!" msgstr "" #: includes/admin/views/system-tools.php:154 #: includes/admin/views/system-tools.php:278 msgid "Re-run conversion from 4.x.x to 5.0.0" msgstr "" #: includes/admin/views/system-tools.php:157 #: includes/admin/views/system-tools.php:281 msgid "" "If your CAPABILITIES are not installed, re-run the 4.x.x to 5.0.0 conversion " "process. Make sure you have a BACKUP!" msgstr "" #: includes/class-extension-base.php:226 msgid "" "You need Awesome Support to activate this addon. Please install Awesome Support before continuing." msgstr "" #: includes/class-extension-base.php:247 msgid "" "%s requires Awesome Support to be active. Please activate the core plugin " "first." msgstr "" #: includes/class-extension-base.php:251 msgid "" "Unfortunately, %s can not run on PHP versions older than %s. Read more " "information about how you can update." msgstr "" #: includes/class-extension-base.php:255 msgid "" "%s requires Awesome Support version %s or greater. Please update the core " "plugin first." msgstr "" #: includes/class-extension-base.php:259 msgid "" "%s requires some dependencies that aren't loaded. Please contact " "support." msgstr "" #: includes/class-extension-base.php:570 msgid "" "Please fill-in your product license now. If you don't, " "your copy of %s will never be updated." msgstr "" #: includes/class-extension-base.php:595 msgid "" "You must fill-in your product license in order to get future plugin updates. " "Click here to do it." msgstr "" #: includes/custom-fields/functions-custom-fields.php:828 msgid "Help Desk SaaS Ticket ID" msgstr "" #: includes/functions-post-type.php:28 msgctxt "placeholder for main paragraph when adding a new ticket" msgid "Enter the contents for your new ticket here" msgstr "" #: includes/functions-user.php:66 includes/functions-user.php:72 #: includes/functions-user.php:78 msgid "" "You must check the %s box in order to register a support account on " "this site." msgstr "" #: includes/integrations/wc-account.php:76 msgid "My tickets" msgstr "" #: includes/integrations/wc-account.php:77 msgid "Open a support ticket" msgstr "" #: tracking/class-example-settings.php:43 #: tracking/class-example-settings.php:52 msgid "Example Settings" msgstr "" #: tracking/class-example-settings.php:58 msgid "Text field:" msgstr "" #: tracking/class-example-settings.php:65 msgid "Checkbox" msgstr "" #: tracking/class-example-settings.php:72 msgid "Select" msgstr "" #: tracking/class-example-settings.php:79 msgid "Opt out" msgstr "" #: tracking/class-example-settings.php:97 msgid "Default setting" msgstr "" #: tracking/class-example-settings.php:128 msgid "" "You previously opted in to sending tracking details. You can change that " "setting here." msgstr "" #: tracking/class-example-settings.php:140 msgid "Option 1" msgstr "" #: tracking/class-example-settings.php:141 msgid "Option 2" msgstr "" #: tracking/class-example-settings.php:142 msgid "Option 3" msgstr "" #: tracking/class-example-settings.php:148 msgid "These settings are for example only." msgstr "" #: tracking/class-plugin-usage-tracker.php:145 msgid "Once Weekly" msgstr "" #: tracking/class-plugin-usage-tracker.php:149 msgid "Once Monthly" msgstr "" #: tracking/class-plugin-usage-tracker.php:313 msgid "" "We can't detect any product information. This is most probably because you " "have not included the code snippet." msgstr "" #: tracking/class-plugin-usage-tracker.php:806 msgid "" "Thank you for installing our %1$s. We would like to track its usage on your " "site. We don't record any sensitive data, only information regarding the " "WordPress environment and %1$s settings, which we will use to help us make " "improvements to the %1$s. Tracking is completely optional." msgstr "" #: tracking/class-plugin-usage-tracker.php:812 msgid "" "Thank you for installing our %1$s. We'd like your permission to track its " "usage on your site and subscribe you to our newsletter. We won't record any " "sensitive data, only information regarding the WordPress environment and " "%1$s settings, which we will use to help us make improvements to the %1$s. " "Tracking is completely optional." msgstr "" #: tracking/class-plugin-usage-tracker.php:823 msgid "Allow" msgstr "" #: tracking/class-plugin-usage-tracker.php:824 msgid "Do Not Allow" msgstr "" #: tracking/class-plugin-usage-tracker.php:861 msgid "" "Thank you for opting in to tracking. Would you like to receive occasional " "news about this %s, including details of new features and special offers?" msgstr "" #: tracking/class-plugin-usage-tracker.php:870 msgid "Yes Please" msgstr "" #: tracking/class-plugin-usage-tracker.php:871 msgid "No Thank You" msgstr "" #: tracking/class-plugin-usage-tracker.php:902 msgid "Sorry to see you go" msgstr "" #: tracking/class-plugin-usage-tracker.php:903 msgid "" "Before you deactivate the plugin, would you quickly give us your reason for " "doing so?" msgstr "" #: tracking/class-plugin-usage-tracker.php:905 msgid "Set up is too difficult" msgstr "" #: tracking/class-plugin-usage-tracker.php:906 msgid "Lack of documentation" msgstr "" #: tracking/class-plugin-usage-tracker.php:907 msgid "Not the features I wanted" msgstr "" #: tracking/class-plugin-usage-tracker.php:908 msgid "Found a better plugin" msgstr "" #: tracking/class-plugin-usage-tracker.php:909 msgid "Installed by mistake" msgstr "" #: tracking/class-plugin-usage-tracker.php:910 msgid "Only required temporarily" msgstr "" #: tracking/class-plugin-usage-tracker.php:911 msgid "Didn't work" msgstr "" #: tracking/class-plugin-usage-tracker.php:913 msgid "Details (optional)" msgstr "" #: tracking/class-plugin-usage-tracker.php:952 msgid "Submitting form" msgstr "" #: tracking/class-plugin-usage-tracker.php:1012 msgid "Submit and Deactivate" msgstr "" #: tracking/class-plugin-usage-tracker.php:1012 msgid "Just Deactivate" msgstr "" #: includes/gas-framework/inc/edd-licensing/EDD_SL_Plugin_Updater.php:198 msgid "" "There is a new version of %1$s available. %2$sView version %3$s details%4$s." msgstr "" #: includes/gas-framework/inc/edd-licensing/EDD_SL_Plugin_Updater.php:206 msgid "" "There is a new version of %1$s available. %2$sView version %3$s details%4$s " "or %5$supdate now%6$s." msgstr "" #: includes/gas-framework/inc/edd-licensing/EDD_SL_Plugin_Updater.php:349 msgid "You do not have permission to install plugin updates" msgstr "" #: includes/gas-framework/inc/edd-licensing/EDD_SL_Plugin_Updater.php:349 msgid "Error" msgstr "" #: includes/gas-framework/lib/class-option-edd-license.php:137 msgid "Your license is valid and active." msgstr "" #: includes/gas-framework/lib/class-option-edd-license.php:141 msgid "Your license is invalid." msgstr "" #: includes/gas-framework/lib/class-option-edd-license.php:156 msgid "Activate" msgstr "" #: includes/gas-framework/lib/class-option-edd-license.php:162 msgid "" "The remote server did not return a valid response. You can retry by hitting " "the «Save» button again." msgstr "" #: includes/gas-framework/lib/class-option-edd-license.php:166 msgid "Your license is expired." msgstr "" #: includes/gas-framework/lib/class-option-edd-license.php:170 msgid "Unexpected response from server: " msgstr "" #: includes/gas-framework/lib/class-option-edd-license.php:175 msgid "Entering your license key is mandatory to get the product updates." msgstr "" #: awesome-support.php:640 msgid "" "Would you like a discount on your next Awesome Support purchase? " "Help us make a better product for you by allowing us to collect some system " "statistics and adding you to our email list for important updates. We won’t " "record any sensitive data, only information regarding the WordPress " "environment and product settings, which we will use to help us make " "improvements to the product. Tracking is completely optional. To " "show our appreciation for helping make Awesome Support better, when you " "opt-in we will send you a discount code good towards your next purchase. " "And, opting in would allow us to send you any critical security related " "information directly - which, in most instances, would be much faster than " "receiving it from other sources." msgstr "" #: awesome-support.php:641 msgid "" " Find out more about what data we collect and how its used. View our privacy policy." msgstr "" #: includes/admin/class-admin-help.php:66 msgid "" "

Default Assignee

Even though the plugin will try to assign new " "tickets to the less busy agents, we need to know who to assign to in case we " "can't find a perfect fit for the new tickets.

" msgstr "" #: includes/admin/class-admin-help.php:71 msgid "Use Select2" msgstr "" #: includes/admin/class-admin-help.php:72 msgid "" "

Use SELECT2 For Staff Drop-downs

A SELECT2 drop-down is used when " "you have a large list of items which would take a long time to render on the " "screen. Instead, the user gets to limit the list by searching and seeing " "the results show up in real-time. Most sites will not hav a large number of " "agents so this option is usually turned off.

" msgstr "" #: includes/admin/class-admin-help.php:129 msgid "" "

When setting up your e-mails templates, you can use a certain number of " "template tags allowing you to dynamically add user-related information at " "the moment the e-mail is sent. Here is the list of available tags:

%s" msgstr "" #: includes/admin/class-admin-help.php:157 msgid "Synchronize Products" msgstr "" #: includes/admin/class-admin-help.php:158 msgid "" "

Synchronize WooCommerce or EDD Products

If you have WooCommerce " "or EDD installed, you will see an option allowing you to turn on " "synchronization between those plugins and the Awesome Support product list. " "But, you cannot synchronize your product list to both simultanously. If you " "have both WC and EDD installed and active for some reason then you will be " "synchronizing with WooCommerce.

" msgstr "" #: includes/admin/class-admin-help.php:164 msgid "" "

Slug

Change this if you would like the URL for your products to " "include something other than PRODUCT.

" msgstr "" #: includes/admin/class-admin-help.php:199 #: includes/admin/settings/settings-notifications.php:25 msgid "Use HTML Template" msgstr "" #: includes/admin/class-admin-help.php:200 msgid "" "

Use HTML Template

Wrap all outgoing emails in a set of pretty " "HTML forms and tags. With this option turned on you can set a LOGO and " "create fancy header and footers around your outgoing email alerts.

However, if you have another plugin installed that already wraps all " "WordPress outgoing emails in a fancy HTML template then you should turn this " "option OFF.

" msgstr "" #: includes/admin/class-admin-help.php:229 msgid "" "

Custom Login Page

This can be a dangerous setting. It is here to " "allow advanced users to create their own login / registration page. If you " "don't like our login form, you can replace it by your own.

To do so, " "create a new page containing the form (either with the use of a shortcode or " "a page template), then set this newly created page as the \"Custom Login / " "Registration Page\" in the setting below.

Beware, " "setting a wrong page as the custom login page can either show a blank page " "or create an infinite loop.

" msgstr "" #: includes/admin/class-admin-tickets-list.php:990 #: includes/admin/class-admin-tickets-list.php:992 msgid "Opening Post" msgstr "" #: includes/admin/class-admin-tickets-list.php:991 #: includes/admin/class-admin-tickets-list.php:993 msgid "Replies" msgstr "" #: includes/admin/class-admin-user.php:71 #: includes/admin/class-admin-user.php:118 msgid "Awesome Support: Preferences" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:62 msgid "Product Setup" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:67 msgid "Submit ticket page" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:72 msgid "My ticket Page" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:87 msgid "Let's Go" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:125 msgid "Awesome Support › Setup Wizard" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:193 msgid "Not right now" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:208 msgid "" "Welcome to Awesome Support! This setup wizard will help you to quickly " "configure your new support system so that you can start processing customer " "requests right away. So lets get started with our first question!" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:212 msgid "Would you like to turn on support for multiple products?" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:213 msgid "" "If you only offer support for one product you do not need to turn on multi-" "product support. But if you offer support for multiple products then you " "should respond YES to this question." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:214 msgid "" "Note: You can change your mind later by going to the TICKETS->SETTINGS-" ">PRODUCTS MANAGEMENT tab." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:250 msgid "Which menu would you like to add the SUBMIT TICKET page to?" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:251 msgid "" "We have created a new page that users can access to submit tickets to your " "new support system. However, the page first needs to be added to one of " "your menus so that the user can easily access it." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:252 #: includes/admin/class-as-admin-setup-wizard.php:300 msgid "" "Note: If you change your mind later you can remove the page from your menu " "or add it to a new menu via APPEARANCE->MENUS." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:264 msgid "" "It looks like you have a brand new install of WordPress without any menus. " "So please setup at least one menu first. Click PRIORITIES." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:346 msgid "" "You can also tweak how priorities work by changing settings under the " "TICKETS->SETTINGS->FIELDS tab." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:380 msgid "Do you want to enable Departments?" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:381 msgid "" "Turn this option on if you would like to assign departments to your tickets." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:382 msgid "" "Once enabled, you can configure your list of departments by going to TICKETS-" ">DEPARTMENTS." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:383 msgid "" "You can turn this off later if you change your mind by going to the TICKETS-" ">SETTINGS->FIELDS tab." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:417 msgid "Your new support system is all set up and ready to go!" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:418 msgid "" "If your menus are active in your theme your users will now able to register " "for an account and submit tickets." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:419 msgid "Do you have existing users in your WordPress System?" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:421 msgid "" "If so, you will want to read this article on our " "website." msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:423 msgid "Where are my support tickets?" msgstr "" #: includes/admin/class-as-admin-setup-wizard.php:424 msgid "" "You can now access your support tickets and other support options under the " "new TICKETS menu option." msgstr "" #: includes/admin/functions-admin-actions.php:217 #: includes/functions-post.php:814 msgid "" "Original data not available because detailed logging is not turned on or " "allowed" msgstr "" #: includes/admin/functions-admin-actions.php:223 #: includes/admin/functions-admin-actions.php:226 msgid "Reply #%s was deleted from ticket #%s." msgstr "" #: includes/admin/functions-ajax.php:75 includes/admin/functions-ajax.php:126 msgid "Ticket not found" msgstr "" #: includes/admin/functions-list-table.php:249 includes/scripts.php:200 msgid "Print" msgstr "" #: includes/admin/functions-list-table.php:270 msgid "Print Tickets" msgstr "" #: includes/admin/functions-menu.php:29 msgid "Help & Support" msgstr "" #: includes/admin/functions-misc.php:150 msgctxt "View ticket reply history" msgid "History" msgstr "" #: includes/admin/metaboxes/message.php:54 msgid "Edit" msgstr "" #: includes/admin/metaboxes/message.php:60 #: includes/admin/metaboxes/toolbar-middle.php:29 msgid "View History" msgstr "" #: includes/admin/metaboxes/message.php:61 #: includes/admin/metaboxes/message.php:59 msgid "Save" msgstr "" #: includes/admin/metaboxes/replies.php:180 msgid "CLOSE" msgstr "" #: includes/admin/settings/settings-advanced.php:87 msgid "Render Method" msgstr "" #: includes/admin/settings/settings-advanced.php:90 msgid "" "How should the attachment be rendered when attachments are using masked " "links? In-line will try to show attachments in the browser. Download will " "always download the attachment, regardless of what type it is." msgstr "" #: includes/admin/settings/settings-advanced.php:93 msgid "Inline" msgstr "" #: includes/admin/settings/settings-fields.php:14 msgid "Fields" msgstr "" #: includes/admin/settings/settings-fields.php:154 msgid "" "We have two options that allow you to create custom fields. Please read " "this article on our website to learn about them." msgstr "" #: includes/admin/settings/settings-general.php:20 msgid "General Admin and Agent Options" msgstr "" #: includes/admin/settings/settings-general.php:54 #: includes/admin/settings/settings-general.php:88 msgid "Hide Closed Tickets" msgstr "" #: includes/admin/settings/settings-general.php:76 msgid "Front-end Options" msgstr "" #: includes/admin/settings/settings-general.php:78 msgid "" "These settings control the user experience when they submit or view their " "tickets" msgstr "" #: includes/admin/settings/settings-general.php:81 msgid "Tickets Per Page" msgstr "" #: includes/admin/settings/settings-general.php:95 msgid "Hide Ticket ID" msgstr "" #: includes/admin/settings/settings-general.php:98 msgid "Do not show the ticket id in the title when viewing the ticket list" msgstr "" #: includes/admin/settings/settings-general.php:102 msgid "Show Close Ticket Checkbox" msgstr "" #: includes/admin/settings/settings-general.php:105 msgid "" "Show the checkbox that allow users to close tickets. This affects ALL users. " "(If you would like to restrict closing tickets to only some users, use " "WordPress roles and the close_ticket capability instead.)" msgstr "" #: includes/admin/settings/settings-general.php:131 msgid "Control whether certain toolbars are visible to agents" msgstr "" #: includes/admin/settings/settings-general.php:144 msgid "" "Configure pages where tickets will be displayed - we take special actions " "when these pages are viewed by the user" msgstr "" #: includes/admin/settings/settings-licenses.php:23 msgid "Data Sharing Disclosure" msgstr "" #: includes/admin/settings/settings-licenses.php:25 msgid "" "Adding one or more license keys will send information about your domain, " "system and license status to our servers. By adding a license key you " "CONSENT to transmitting this information to us in order for us to provide " "the automatic updates and other services that you are entitled to under your " "license. To remove consent, simply remove your license key. If you choose " "not to add your license keys you can update your software manually by " "downloading the latest files from your account dashboard on our website." msgstr "" #: includes/admin/settings/settings-moderated-registration.php:14 #: includes/admin/settings/settings-moderated-registration.php:18 msgid "Moderated Registration" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:23 msgid "" "Moderated registrations allow you to approve each user before they can use " "the ticketing system.
If moderated registration is turned on in the " "Registration Settings tab then the options shown below will allow you to " "fine-tune the behavior of registrations." msgstr "" #: includes/admin/settings/settings-moderated-registration.php:27 msgid "Registration Submission Message" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:30 msgid "" "This is the message that we show to the user after they submit their " "registration request." msgstr "" #: includes/admin/settings/settings-moderated-registration.php:31 msgid "" "Your account has been created and submitted for review. The administrator " "will review it and notify you when it has been approved." msgstr "" #: includes/admin/settings/settings-moderated-registration.php:35 msgid "Roles" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:40 msgid "Pending Registration Role" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:43 msgid "" "This is the role that the user will have while a registration is waiting for " "admin approval. The role should be the internal WordPress role id such as " "wpas_user and is case sensitive. If you leave this blank the user will have " "no role on the site while waiting for registration approval." msgstr "" #: includes/admin/settings/settings-moderated-registration.php:48 msgid "Approved User Role" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:51 msgid "" "This is the role the user will receive after a user registration request is " "approved. The role should be the internal WordPress role id such as " "wpas_user and is case sensitive. Do not leave this blank." msgstr "" #: includes/admin/settings/settings-moderated-registration.php:56 msgid "Moderated Registration Email Templates" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:58 msgid "Notify admins and users about pending and approved registrations" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:62 msgid "Email to admin when a user registers" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:71 msgid "Send email to admin when a new user makes a registration request" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:86 #: includes/admin/settings/settings-moderated-registration.php:113 #: includes/admin/settings/settings-moderated-registration.php:142 #: includes/admin/settings/settings-moderated-registration.php:171 msgid "Email Content" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:89 msgid "Email to users when they register" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:98 msgid "" "Send email to users when their regisration request is waiting for approval" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:118 msgid "Email to users when registration has been approved" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:127 msgid "Send email to user if their registration request is approved" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:147 msgid "Email to users when registration is denied" msgstr "" #: includes/admin/settings/settings-moderated-registration.php:156 msgid "Send email to user if their registration request is denied" msgstr "" #: includes/admin/settings/settings-notifications.php:29 msgid "" "Outgoing notifications are styled with a built-in html template. If you are " "using an e-mail templating plugin you should deactivate this option." msgstr "" #: includes/admin/settings/settings-notifications.php:81 msgid "This is sent to the user when they open a new ticket." msgstr "" #: includes/admin/settings/settings-notifications.php:106 msgid "This is sent to the agent when they are assigned to a ticket." msgstr "" #: includes/admin/settings/settings-notifications.php:131 msgid "This is sent to the user when an agent replies to a ticket." msgstr "" #: includes/admin/settings/settings-notifications.php:156 msgid "This is sent to agents when a new reply is received from a user." msgstr "" #: includes/admin/settings/settings-notifications.php:181 msgid "" "These are sent as alerts to the user before a ticket is automatically closed " "(requires auto-close add-on otherwise this section is blank)." msgstr "" #: includes/admin/settings/settings-notifications.php:187 msgid "This is sent to the user when an agent closes a ticket." msgstr "" #: includes/admin/settings/settings-notifications.php:212 msgid "This is sent to the agent when a user closes a ticket." msgstr "" #: includes/admin/settings/settings-permissions.php:14 #: includes/admin/settings/settings-permissions.php:17 #: includes/file-uploader/settings-file-upload.php:79 msgid "Permissions" msgstr "" #: includes/admin/settings/settings-permissions.php:23 msgid "" "Basic user and agent permissions are handled by WordPress ROLES and " "CAPABILITIES.
\n" "\t\t\t\t\t\t\t\t\t\t\t When this plugin was installed, we automatically " "included roles for agents and users named SUPPORT AGENT and SUPPORT USER. " "
\n" "\t\t\t\t\t\t\t\t\t\t\t You can use these when you set up new users and " "they are automatically assigned to users that register on our login page. " "
\n" "\t\t\t\t\t\t\t\t\t\t\t BUT, if you have existing users with existing roles " "that need to open tickets please read this article " "on our website.
\n" "\t\t\t\t\t\t\t\t\t\t\t The rest of this page helps you to control the " "appearance of some items on your ticket screens." msgstr "" #: includes/admin/settings/settings-permissions.php:63 msgid "" "Enter a comma separated list of roles that should not see the CUSTOM FIELDS " "tab. Roles should be the internal WordPress role id such as wpas_agent and " "are case sensitive. There should be no spaces between the commas and role " "names when entering multiple roles." msgstr "" #: includes/admin/settings/settings-permissions.php:70 msgid "" "Enter a comma separated list of roles that should not see the ADDITIONAL " "INTERESTED PARTIES tab. Roles should be the internal WordPress role id such " "as wpas_agent and are case sensitive. There should be no spaces between the " "commas and role names when entering multiple roles." msgstr "" #: includes/admin/settings/settings-permissions.php:77 msgid "" "Enter a comma separated list of roles that should not see the tags metabox. " "Roles should be the internal WordPress role id such as wpas_agent and are " "case sensitive. There should be no spaces between the commas and role names " "when entering multiple roles." msgstr "" #: includes/admin/settings/settings-permissions.php:82 msgid "Editing History" msgstr "" #: includes/admin/settings/settings-permissions.php:105 msgid "Roles That Are NOT Allowed to Edit Ticket Content" msgstr "" #: includes/admin/settings/settings-permissions.php:108 msgid "" "Enter a comma separated list of roles that should NOT be able to edit ticket " "content. Roles should be the internal WordPress role id such as wpas_agent " "and are case sensitive. There should be no spaces between the commas and " "role names when entering multiple roles." msgstr "" #: includes/admin/settings/settings-permissions.php:113 msgid "Allow Agents To Edit Their Own Replies" msgstr "" #: includes/admin/settings/settings-permissions.php:116 msgid "Would you like agents to be able to edit their own replies?" msgstr "" #: includes/admin/settings/settings-permissions.php:121 msgid "Roles That Can Edit All Replies" msgstr "" #: includes/admin/settings/settings-permissions.php:124 msgid "" "Enter a comma separated list of roles that should be able to edit any agent " "and user reply. Roles should be the internal WordPress role id such as " "wpas_agent and are case sensitive. There should be no spaces between the " "commas and role names when entering multiple roles." msgstr "" #: includes/admin/settings/settings-permissions.php:129 msgid "Allow Agents To Delete Their Own Replies" msgstr "" #: includes/admin/settings/settings-permissions.php:132 msgid "" "Would you like agents to be able to delete their own replies? (FYI: We " "really do not recommend allowing deletes but you do have the option if you " "want it!)" msgstr "" #: includes/admin/settings/settings-permissions.php:137 msgid "Roles That Can Delete All Replies" msgstr "" #: includes/admin/settings/settings-permissions.php:140 msgid "" "Enter a comma separated list of roles that should be able to delete any " "agent and user reply. Roles should be the internal WordPress role id such as " "wpas_agent and are case sensitive. There should be no spaces between the " "commas and role names when entering multiple roles." msgstr "" #: includes/admin/settings/settings-permissions.php:145 msgid "Permanently Delete Replies" msgstr "" #: includes/admin/settings/settings-permissions.php:148 msgid "" "Check this to allow replies to be permanently deleted. If you do not check " "this option, deleted items will end up in the WordPress trash bin which will " "allow you to see the deletion in-line. They can be permanently deleted " "later with most third-party clean-up plugins." msgstr "" #: includes/admin/settings/settings-permissions.php:153 msgid "Log content edits" msgstr "" #: includes/admin/settings/settings-permissions.php:156 msgid "What level should edits to ticket content and replies be logged?" msgstr "" #: includes/admin/settings/settings-permissions.php:157 msgid "" "Low - only logs whether the ticket or reply was edited. This prevents " "additional sensitive data from being stored in the log when the intention is " "to edit out sensitive information." msgstr "" #: includes/admin/settings/settings-permissions.php:158 msgid "" "High - log the original contents before the reply was edited so that a full " "history could be maintained" msgstr "" #: includes/admin/settings/settings-privacy.php:14 #: includes/admin/settings/settings-privacy.php:18 msgid "Privacy" msgstr "" #: includes/admin/settings/settings-privacy.php:19 msgid "" "Control how the PRIVACY button appears to the user and the options available " "with it" msgstr "" #: includes/admin/settings/settings-privacy.php:24 msgid "Show Button" msgstr "" #: includes/admin/settings/settings-privacy.php:27 msgid "" "Show the PRIVACY button on the front-end where users can request deletion of " "their data, export their data and modify their opt-in selections" msgstr "" #: includes/admin/settings/settings-privacy.php:31 msgid "Button Label" msgstr "" #: includes/admin/settings/settings-privacy.php:34 msgid "Enter the label for the Privacy button in My Tickets page." msgstr "" #: includes/admin/settings/settings-privacy.php:38 msgid "Privacy Popup Heading" msgstr "" #: includes/admin/settings/settings-privacy.php:41 msgid "" "Enter content that the user should see at the top of the popup when the " "Privacy button in the My Tickets page is clicked." msgstr "" #: includes/admin/settings/settings-privacy.php:45 msgid "Privacy Popup Footer" msgstr "" #: includes/admin/settings/settings-privacy.php:48 msgid "" "Enter content that the user should see at the bottom of the popup when the " "Privacy button in the My Tickets page is clicked." msgstr "" #: includes/admin/settings/settings-privacy.php:53 msgid "Tabs" msgstr "" #: includes/admin/settings/settings-privacy.php:54 msgid "Enable or disable the tabs that will show in the privacy popup" msgstr "" #: includes/admin/settings/settings-privacy.php:58 msgid "Show Consent Tab" msgstr "" #: includes/admin/settings/settings-privacy.php:61 msgid "Show the tab that allows users to modify their existing consent" msgstr "" #: includes/admin/settings/settings-privacy.php:65 msgid "Show Delete Existing Data Tab" msgstr "" #: includes/admin/settings/settings-privacy.php:68 msgid "Show the tab that allows users to request deletion of their data" msgstr "" #: includes/admin/settings/settings-privacy.php:72 msgid "Show Export Tab" msgstr "" #: includes/admin/settings/settings-privacy.php:75 msgid "Show the tab that allows users to export their ticket data" msgstr "" #: includes/admin/settings/settings-privacy.php:80 msgid "Delete Existing Data" msgstr "" #: includes/admin/settings/settings-privacy.php:81 msgid "Options when allowing users to request deletion of their data" msgstr "" #: includes/admin/settings/settings-privacy.php:88 msgid "" "This is the subject of the ticket that will be submitted when the user opens " "a ticket to request deletion of their data" msgstr "" #: includes/admin/settings/settings-privacy.php:89 #: includes/gdpr-integration/tab-content/gdpr-delete-existing-data.php:17 msgid "" "Official Request: Please Delete My Existing Data (\"Right To Be Forgotten\")." msgstr "" #: includes/admin/settings/settings-privacy.php:92 msgid "Anonymize instead of Delete" msgstr "" #: includes/admin/settings/settings-privacy.php:95 msgid "" "Option to anonymize the user data instead of deleting it - this helps to " "keep statistics accurate. New anonymous users will be created and attached " "to existing tickets." msgstr "" #: includes/admin/settings/settings-privacy.php:98 msgid "User Can Submit Additional Information" msgstr "" #: includes/admin/settings/settings-privacy.php:102 msgid "" "Do you want to allow the user to enter a longer description related to their " "request to delete their data?" msgstr "" #: includes/admin/settings/settings-privacy.php:106 msgid "Periodic Anonymization" msgstr "" #: includes/admin/settings/settings-privacy.php:108 msgid "" "Use the options in this section to enable a periodic cron process to " "anonymize or delete old tickets" msgstr "" #: includes/admin/settings/settings-privacy.php:111 msgid "Enable Periodic Anonymization" msgstr "" #: includes/admin/settings/settings-privacy.php:114 msgid "Enable the periodic process that will anonymize or delete old tickets" msgstr "" #: includes/admin/settings/settings-privacy.php:118 msgid "Cron Job Interval" msgstr "" #: includes/admin/settings/settings-privacy.php:121 msgid "" "How often should we run the anonymization process? The value entered here " "is in minutes - 1440 minutes is one day." msgstr "" #: includes/admin/settings/settings-privacy.php:126 msgid "Ticket Age" msgstr "" #: includes/admin/settings/settings-privacy.php:129 msgid "" "How old should tickets be before they are anonymized or deleted? Enter a " "value in days - default is 180 days or approximately six months." msgstr "" #: includes/admin/settings/settings-privacy.php:133 msgid "Delete Tickets" msgstr "" #: includes/admin/settings/settings-privacy.php:137 msgid "" "Delete tickets instead of anonymizing them. WARNING: Deleted tickets CANNOT " "be recovered!" msgstr "" #: includes/admin/settings/settings-privacy.php:141 msgid "Tickets to Anonymize" msgstr "" #: includes/admin/settings/settings-privacy.php:145 #: includes/admin/views/system-tools.php:314 msgid "Closed Tickets" msgstr "" #: includes/admin/settings/settings-privacy.php:148 msgid "Anonymize CLOSED tickets" msgstr "" #: includes/admin/settings/settings-privacy.php:152 #: includes/admin/views/system-tools.php:306 msgid "Open Tickets" msgstr "" #: includes/admin/settings/settings-privacy.php:155 msgid "Anonymize OPEN tickets" msgstr "" #: includes/admin/settings/settings-privacy.php:160 msgid "Anonymized User ID Options" msgstr "" #: includes/admin/settings/settings-privacy.php:162 msgid "" "When anonymizing tickets a random user is created to replace the existing " "user. These options control how you create the anonymized user names" msgstr "" #: includes/admin/settings/settings-privacy.php:166 msgid "How should we create the anonymized user?" msgstr "" #: includes/admin/settings/settings-privacy.php:172 msgid "Random one-way hash" msgstr "" #: includes/admin/settings/settings-privacy.php:173 msgid "Use the user id below" msgstr "" #: includes/admin/settings/settings-privacy.php:177 msgid "Anonymized User ID" msgstr "" #: includes/admin/settings/settings-privacy.php:180 msgid "" "Use this user id for all anonymized tickets. Warning: This should be a VALID " "user id otherwise you will corrupt your database. This only applies if the " "above option is set to USE THE USER ID BELOW." msgstr "" #: includes/admin/settings/settings-products-management.php:50 msgid "" "Enter the slug you would like to use for your product urls. If you change " "this, please go to the WordPress SETTINGS->PERMALINKS page and click the " "save button to force WP to update its configuration with your new value" msgstr "" #: includes/admin/settings/settings-registration.php:34 msgid "Moderated registrations" msgstr "" #: includes/admin/settings/settings-registration.php:118 #: includes/admin/settings/settings-registration.php:153 #: includes/admin/settings/settings-registration.php:189 #: includes/admin/settings/settings-registration.php:135 #: includes/admin/settings/settings-registration.php:170 #: includes/admin/settings/settings-registration.php:206 msgid "Mandatory" msgstr "" #: includes/admin/settings/settings-registration.php:122 #: includes/admin/settings/settings-registration.php:157 #: includes/admin/settings/settings-registration.php:193 #: includes/admin/settings/settings-registration.php:139 #: includes/admin/settings/settings-registration.php:174 #: includes/admin/settings/settings-registration.php:210 msgid "Does the user need to check this option before being able to register?" msgstr "" #: includes/admin/settings/settings-registration.php:125 #: includes/admin/settings/settings-registration.php:160 #: includes/admin/settings/settings-registration.php:196 #: includes/admin/settings/settings-registration.php:142 #: includes/admin/settings/settings-registration.php:177 #: includes/admin/settings/settings-registration.php:213 msgid "Can Opt Out" msgstr "" #: includes/admin/settings/settings-registration.php:129 #: includes/admin/settings/settings-registration.php:164 #: includes/admin/settings/settings-registration.php:200 #: includes/admin/settings/settings-registration.php:146 #: includes/admin/settings/settings-registration.php:181 #: includes/admin/settings/settings-registration.php:217 msgid "" "Is this an option that the user can opt-out from after granting consent?" msgstr "" #: includes/admin/settings/settings-registration.php:218 #: includes/admin/settings/settings-registration.php:98 msgid "Other" msgstr "" #: includes/admin/settings/settings-registration.php:222 #: includes/admin/settings/settings-registration.php:102 msgid "Default Role For New Users" msgstr "" #: includes/admin/settings/settings-registration.php:225 #: includes/admin/settings/settings-registration.php:105 msgid "" "The role should be the internal WordPress role id such as wpas_user and is " "case sensitive. Do not leave this blank! This role should have the 5 core " "Awesome Support capabilities in order for users to be able to submit " "tickets. Check our documentation for more information." msgstr "" #: includes/admin/views/opt-in.php:26 msgid "" "Getting your addon is dead simple: just subscribe to our newsletter and then " "you will get the free addon by e-mail. We will not spam you. We usually send " "out newsletters to talk about new features in Awesome Support, let you know " "when new or updated addons are being released and provide informative " "articles that show you how to use Awesome Support to its full potential. View our privacy policy" msgstr "" #: includes/admin/views/print-ticket.php:112 msgid "Private note" msgstr "" #: includes/admin/views/system-tools.php:67 msgid "The Blue Blocks Email Template Set Has Been Installed" msgstr "" #: includes/admin/views/system-tools.php:71 msgid "" "The Blue Blocks With Satisfaction Survey Elements Email Template Set Has " "Been Installed" msgstr "" #: includes/admin/views/system-tools.php:75 msgid "The Elegant Email Template Set Has Been Installed" msgstr "" #: includes/admin/views/system-tools.php:79 msgid "" "The Elegant With Satisfaction Survey Elements Email Template Set Has Been " "Installed" msgstr "" #: includes/admin/views/system-tools.php:83 msgid "The Simple Email Template Set Has Been Installed" msgstr "" #: includes/admin/views/system-tools.php:87 msgid "The Default Email Template Set Has Been Installed" msgstr "" #: includes/admin/views/system-tools.php:91 msgid "The Debug Email Template Set Has Been Installed" msgstr "" #: includes/admin/views/system-tools.php:105 msgid "Auto delete attachments flag %s on %s tickets" msgstr "" #: includes/admin/views/system-tools.php:121 msgid "General Tools" msgstr "" #: includes/admin/views/system-tools.php:186 msgid "Install an email template set" msgstr "" #: includes/admin/views/system-tools.php:187 msgid "" "Warning: Using these options will overwrite your email templates in TICKETS-" ">SETTINGS->EMAILS!" msgstr "" #: includes/admin/views/system-tools.php:191 msgid "Email Template Sets" msgstr "" #: includes/admin/views/system-tools.php:197 msgid "Blue Blocks" msgstr "" #: includes/admin/views/system-tools.php:199 #: includes/admin/views/system-tools.php:206 #: includes/admin/views/system-tools.php:214 #: includes/admin/views/system-tools.php:221 #: includes/admin/views/system-tools.php:229 #: includes/admin/views/system-tools.php:237 #: includes/admin/views/system-tools.php:245 msgid "Install" msgstr "" #: includes/admin/views/system-tools.php:200 msgid "" "Install the Blue Blocks email template set into the TICKETS->SETTINGS->EMAIL " "template fields" msgstr "" #: includes/admin/views/system-tools.php:204 msgid "Blue Blocks With Satisfaction Survey Elements" msgstr "" #: includes/admin/views/system-tools.php:207 msgid "" "Install the Blue Blocks with Satisfaction Survey Elements email template set " "into the TICKETS->SETTINGS->EMAIL template fields" msgstr "" #: includes/admin/views/system-tools.php:212 msgid "Elegant" msgstr "" #: includes/admin/views/system-tools.php:215 msgid "" "Install the Elegant email template set into the TICKETS->SETTINGS->EMAIL " "template fields" msgstr "" #: includes/admin/views/system-tools.php:219 msgid "Elegant With Satisfaction Survey Elements" msgstr "" #: includes/admin/views/system-tools.php:222 msgid "" "Install the Elegant email template set with Satisfaction Survey Elements " "into the TICKETS->SETTINGS->EMAIL template fields" msgstr "" #: includes/admin/views/system-tools.php:227 msgid "Simple" msgstr "" #: includes/admin/views/system-tools.php:230 msgid "" "Install the Simple email template set into the TICKETS->SETTINGS->EMAIL " "template fields" msgstr "" #: includes/admin/views/system-tools.php:238 msgid "" "Install the Default email template set into the TICKETS->SETTINGS->EMAIL " "template fields" msgstr "" #: includes/admin/views/system-tools.php:243 msgid "Debug" msgstr "" #: includes/admin/views/system-tools.php:246 msgid "" "Install a debugging email template set into the TICKETS->SETTINGS->EMAIL " "template fields" msgstr "" #: includes/admin/views/system-tools.php:254 msgid "" "Tools to re-run conversion of data after upgrading from an earlier version" msgstr "" #: includes/admin/views/system-tools.php:258 msgid "Data Conversion Tools" msgstr "" #: includes/admin/views/system-tools.php:288 msgid "Tools to handle ticket and reply attachments" msgstr "" #: includes/admin/views/system-tools.php:292 msgid "Auto Delete Attachments Flag" msgstr "" #: includes/admin/views/system-tools.php:300 #: includes/admin/views/system-tools.php:308 #: includes/admin/views/system-tools.php:316 msgid "Add" msgstr "" #: includes/admin/views/system-tools.php:301 #: includes/admin/views/system-tools.php:309 #: includes/admin/views/system-tools.php:317 #: includes/gdpr-integration/gdpr-privacy-options.php:365 msgid "Remove" msgstr "" #: includes/admin/views/system-tools.php:302 msgid "Add or Remove auto delete attachments flag on all tickets." msgstr "" #: includes/admin/views/system-tools.php:310 msgid "Add or Remove auto delete attachments flag on open tickets." msgstr "" #: includes/admin/views/system-tools.php:318 msgid "Add or Remove auto delete attachments flag on closed tickets." msgstr "" #: includes/admin/views/wpas-help-and-support.php:3 msgid "Help and Support Options" msgstr "" #: includes/admin/views/wpas-help-and-support.php:5 msgid "Here are three ways to get help and support for your new helpdesk!" msgstr "" #: includes/admin/views/wpas-help-and-support.php:12 msgid "Licensed Users" msgstr "" #: includes/admin/views/wpas-help-and-support.php:13 msgid "" "Users with an active subscription license to one or more of our addons or " "bundles can open a ticket directly with us." msgstr "" #: includes/admin/views/wpas-help-and-support.php:14 msgid "Open a ticket directly with us" msgstr "" #: includes/admin/views/wpas-help-and-support.php:19 msgid "Unlicensed and Trial Users" msgstr "" #: includes/admin/views/wpas-help-and-support.php:20 msgid "" "Users without a license can open a ticket on our free community supported " "WordPress.org forum." msgstr "" #: includes/admin/views/wpas-help-and-support.php:21 msgid "Ask for help on WordPress.org" msgstr "" #: includes/admin/views/wpas-help-and-support.php:26 msgid "" "Do you need help and support for other plugins and themes or do you need " "emergency help for your site?" msgstr "" #: includes/admin/views/wpas-help-and-support.php:27 msgid "" "If so, check out our partners at ValiusWP.com where you can get unlimited 30 " "minute website fixes and support for one low price per month." msgstr "" #: includes/admin/views/wpas-help-and-support.php:28 msgid "" "Fast, friendly support for all things WordPress at one low monthly price!" msgstr "" #: includes/admin/views/wpas-help-and-support.php:29 msgid "" "Get started with unlimited fixes with a 10 day trial at " "ValiusWP.com" msgstr "" #: includes/admin/views/wpas-help-and-support.php:34 msgid "Documentation links are located in our About Page" msgstr "" #: includes/class-email-notifications.php:318 msgid "Converts into agent name (WordPress Display Name)" msgstr "" #: includes/class-email-notifications.php:322 msgid "Converts into the first name of the agent" msgstr "" #: includes/class-email-notifications.php:326 msgid "Converts into the last name of the agent" msgstr "" #: includes/class-email-notifications.php:334 msgid "Converts into client name (WordPress Display Name)" msgstr "" #: includes/class-email-notifications.php:338 msgid "Converts into the first name of the client" msgstr "" #: includes/class-email-notifications.php:342 msgid "Converts into the last name of the client" msgstr "" #: includes/class-email-notifications.php:350 msgid "Converts into author name (WordPress Display Name)" msgstr "" #: includes/class-email-notifications.php:354 msgid "Converts into the first name of the author" msgstr "" #: includes/class-email-notifications.php:358 msgid "Converts into the last name of the author" msgstr "" #: includes/class-email-notifications.php:362 msgid "Converts into author e-mail address" msgstr "" #: includes/class-user-email-notification.php:67 msgid "The user ID provided does not exists" msgstr "" #: includes/class-user-email-notification.php:251 msgid "Converts into user ID" msgstr "" #: includes/class-user-email-notification.php:255 msgid "Converts into user's first name" msgstr "" #: includes/class-user-email-notification.php:259 msgid "Converts into user's last name" msgstr "" #: includes/class-user-email-notification.php:263 msgid "Converts into user name (WordPress Display Name)" msgstr "" #: includes/class-user-email-notification.php:267 msgid "Displays a link to user profile page" msgstr "" #: includes/class-user-email-notification.php:271 msgid "Converts into the user's email address" msgstr "" #: includes/custom-fields/field-types/class-cf-upload.php:91 msgid "Drop files here to upload" msgstr "" #: includes/file-uploader/class-file-uploader.php:288 #: includes/file-uploader/class-file-uploader.php:294 msgid "Automatically delete attachments when a ticket is closed" msgstr "" #: includes/file-uploader/class-file-uploader.php:329 #: includes/file-uploader/class-file-uploader.php:335 msgid "%s attachment auto deleted" msgstr "" #: includes/file-uploader/class-file-uploader.php:411 #: includes/file-uploader/class-file-uploader.php:417 msgid "%s attachment deleted by %s" msgstr "" #: includes/file-uploader/class-file-uploader.php:420 #: includes/file-uploader/class-file-uploader.php:426 msgid "Attachment deleted." msgstr "" #: includes/file-uploader/class-file-uploader.php:979 #: includes/admin/metaboxes/replies.php:180 #: includes/file-uploader/class-file-uploader.php:985 msgid "X" msgstr "" #: includes/file-uploader/class-file-uploader.php:1549 #: includes/file-uploader/class-file-uploader.php:1555 msgid "Max files (%s) exceeded." msgstr "" #: includes/file-uploader/settings-file-upload.php:45 msgid "Drag and Drop Uploads" msgstr "" #: includes/file-uploader/settings-file-upload.php:47 msgid "Enable or disable drag-and-drop uploads as well as pasting of images" msgstr "" #: includes/file-uploader/settings-file-upload.php:54 msgid "Enable drag-n-drop uploader for ticket form" msgstr "" #: includes/file-uploader/settings-file-upload.php:57 msgid "Enable For All" msgstr "" #: includes/file-uploader/settings-file-upload.php:61 msgid "Enable drag-n-drop uploader for all custom upload fields" msgstr "" #: includes/file-uploader/settings-file-upload.php:64 msgid "Enable Image Paste" msgstr "" #: includes/file-uploader/settings-file-upload.php:68 msgid "" "Enable pasting of images into drag-n-drop uploader for ticket form when the " "drag-n-drop uploader is enabled" msgstr "" #: includes/file-uploader/settings-file-upload.php:71 msgid "Enable Image Paste For All" msgstr "" #: includes/file-uploader/settings-file-upload.php:75 msgid "" "Enable pasting of images into drag-n-drop uploader for all custom upload " "fields when the drag-n-drop uploader is enabled" msgstr "" #: includes/file-uploader/settings-file-upload.php:81 msgid "Control who can delete ticket or reply attachments" msgstr "" #: includes/file-uploader/settings-file-upload.php:85 msgid "Agents Can Delete?" msgstr "" #: includes/file-uploader/settings-file-upload.php:88 msgid "Check this to allow agents to delete attachments" msgstr "" #: includes/file-uploader/settings-file-upload.php:92 msgid "Users Can Delete?" msgstr "" #: includes/file-uploader/settings-file-upload.php:95 msgid "Check this to allow users to delete attachments" msgstr "" #: includes/file-uploader/settings-file-upload.php:99 msgid "Auto-delete On Close?" msgstr "" #: includes/file-uploader/settings-file-upload.php:102 msgid "" "Automatically delete ALL attachments on a ticket when the ticket is closed" msgstr "" #: includes/file-uploader/settings-file-upload.php:106 msgid "User Controls Auto-delete Flag?" msgstr "" #: includes/file-uploader/settings-file-upload.php:109 msgid "" "Can the user control whether or not attachments should be automatically " "deleted on close?" msgstr "" #: includes/functions-post.php:819 msgid "Reply #%1$s located on ticket #%2$s was edited." msgstr "" #: includes/functions-post.php:1805 msgid "" "* This reply has been edited. See the logs for a full history of edits." msgstr "" #: includes/functions-post.php:1831 msgid "" "* This ticket has had replies deleted from it. Depending on your settings " "at the time of deletion, the logs might have a full history of these edits." msgstr "" #: includes/functions-post.php:1850 msgid "Nothing found!" msgstr "" #: includes/functions-post.php:1863 msgid "Ticket ID missing. Invalid request!" msgstr "" #: includes/functions-post.php:1872 msgid "No ticket message found. Invalid request!" msgstr "" #: includes/functions-post.php:1882 msgid "Id provided is not a valid ticket. Invalid request!" msgstr "" #: includes/functions-post.php:1892 msgid "No ticket found. Invalid request!" msgstr "" #: includes/functions-post.php:1919 msgid "You have successfully edited content!" msgstr "" #: includes/functions-post.php:1924 msgid "Ticket content #%1$s located on ticket #%2$s was edited." msgstr "" #: includes/functions-post.php:1928 msgid "Nothing has been updated. You have same content as before.." msgstr "" #: includes/functions-post.php:1951 msgid "Invalid request!" msgstr "" #: includes/functions-post.php:1981 msgid "Edit history found." msgstr "" #: includes/functions-post.php:1987 msgid "No edit history found!" msgstr "" #: includes/functions-templating.php:69 msgid "You are currently logged out. To view tickets you must first login." msgstr "" #: includes/functions-user.php:541 msgid "Your account is not activated yet. Try again later" msgstr "" #: includes/functions-user.php:1365 msgid "Consent label is required!" msgstr "" #: includes/functions-user.php:1368 msgid "Consent action is required! Options are - \"opted-in\" or \"opted-out\"" msgstr "" #: includes/functions-user.php:1382 #: includes/gdpr-integration/gdpr-privacy-options.php:1065 #: includes/gdpr-integration/gdpr-privacy-options.php:1134 #: includes/gdpr-integration/gdpr-privacy-options.php:1066 #: includes/gdpr-integration/gdpr-privacy-options.php:1135 msgid "user" msgstr "" #: includes/functions-user.php:1394 msgid "on" msgstr "" #: includes/functions-user.php:1603 includes/functions-user.php:1600 msgid "Activate User" msgstr "" #: includes/functions-user.php:1605 includes/functions-user.php:1602 msgid "Deny User" msgstr "" #: includes/functions-user.php:1608 includes/functions-user.php:1605 msgid "User has been denied." msgstr "" #: includes/functions-user.php:1719 includes/functions-user.php:1716 msgid "User successfully activated." msgstr "" #: includes/functions-user.php:1728 includes/functions-user.php:1725 msgid "Error while activating user, try again later." msgstr "" #: includes/functions-user.php:1737 includes/functions-user.php:1734 msgid "User successfully denied." msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:172 msgid "GDPR Ticket cleanup cron" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:283 #: includes/gdpr-integration/gdpr-privacy-options.php:550 #: includes/gdpr-integration/gdpr-privacy-options.php:551 msgid "Anonymize Awesome Support Ticket #: %s" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:313 msgid "Anonymize Reply on Awesome Support Ticket #: %s. The reply id is: %s" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:319 #: includes/gdpr-integration/gdpr-privacy-options.php:554 #: includes/gdpr-integration/gdpr-privacy-options.php:555 msgid "Removed Awesome Support Ticket #: %s" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:338 msgid "User Consents cleared" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:342 msgid "Added User Consents" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:353 msgid "GDPR/Privacy" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:357 msgid "GDPR Consent Bulk Action" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:363 msgid "GDPR Consent" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:366 msgid "Clear User Consent data for all Awesome support Users" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:398 #: includes/gdpr-integration/gdpr-privacy-options.php:399 msgid "OPT-IN" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:405 #: includes/gdpr-integration/gdpr-privacy-options.php:406 msgid "OPT-OUT" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:406 #: includes/gdpr-integration/gdpr-privacy-options.php:407 msgid "Set " msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:430 #: includes/gdpr-integration/gdpr-privacy-options.php:679 #: includes/gdpr-integration/gdpr-privacy-options.php:431 #: includes/gdpr-integration/gdpr-privacy-options.php:680 msgid "Awesome Support Data" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:558 #: includes/gdpr-integration/gdpr-privacy-options.php:559 msgid "" "Awesome Support Ticket #: %s was NOT removed because the " "wpas_before_delete_ticket_via_personal_eraser filter check returned " "false. This means an Awesome Support add-on prevented this ticket from being " "deleted in order to preserve data integrity." msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:566 #: includes/gdpr-integration/gdpr-privacy-options.php:567 msgid "No Awesome Support data was found." msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:721 #: includes/gdpr-integration/gdpr-privacy-options.php:722 msgid "Awesome Support" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:734 #: includes/gdpr-integration/gdpr-privacy-options.php:735 msgid "Ticket Subject" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:737 #: includes/gdpr-integration/gdpr-privacy-options.php:738 msgid "Ticket Description" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:746 #: includes/gdpr-integration/gdpr-privacy-options.php:747 msgid "Reply " msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:759 #: includes/gdpr-integration/gdpr-privacy-options.php:760 msgid "Ticket Status" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:789 #: includes/gdpr-integration/gdpr-user-profile.php:135 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:24 #: includes/gdpr-integration/gdpr-privacy-options.php:790 msgid "Item" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:800 #: includes/gdpr-integration/gdpr-privacy-options.php:801 msgid "Opt In" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:806 #: includes/gdpr-integration/gdpr-privacy-options.php:807 msgid "Opt Out" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:814 #: includes/gdpr-integration/gdpr-privacy-options.php:815 msgid "Consent Data" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:916 #: includes/gdpr-integration/gdpr-privacy-options.php:917 msgid "Add/Remove Existing Consent" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:922 #: includes/gdpr-integration/gdpr-privacy-options.php:923 msgid "Delete my existing data" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:928 #: includes/gdpr-integration/gdpr-privacy-options.php:929 msgid "Export tickets" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:971 #: includes/gdpr-integration/gdpr-privacy-options.php:972 msgid "Sorry! Something failed" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1007 #: includes/gdpr-integration/gdpr-privacy-options.php:1008 msgid "Right to be forgotten mail" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1007 #: includes/gdpr-integration/gdpr-privacy-options.php:1008 msgid "requested" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1020 #: includes/gdpr-integration/gdpr-privacy-options.php:1021 msgid "We have received your \"Right To Be Forgotten\" request!" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1022 #: includes/gdpr-integration/gdpr-privacy-options.php:1023 msgid "Something went wrong. Please try again!" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1025 #: includes/gdpr-integration/gdpr-privacy-options.php:1095 #: includes/gdpr-integration/gdpr-privacy-options.php:1156 #: includes/gdpr-integration/gdpr-user-profile.php:310 #: includes/gdpr-integration/gdpr-privacy-options.php:1026 #: includes/gdpr-integration/gdpr-privacy-options.php:1096 #: includes/gdpr-integration/gdpr-privacy-options.php:1157 msgid "Cheating huh?" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1056 #: includes/gdpr-integration/gdpr-user-profile.php:165 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:57 #: includes/gdpr-integration/gdpr-privacy-options.php:1057 msgid "Opted-in" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1077 #: includes/gdpr-integration/gdpr-privacy-options.php:1078 msgid "opted-in" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1079 #: includes/gdpr-integration/gdpr-privacy-options.php:1080 msgid "You have successfully opted-in" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1089 #: includes/gdpr-integration/gdpr-user-profile.php:193 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:86 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:88 #: includes/gdpr-integration/gdpr-privacy-options.php:1090 msgid "Opt-out" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1126 #: includes/gdpr-integration/gdpr-privacy-options.php:1127 msgid "Opted-Out" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1145 #: includes/gdpr-integration/gdpr-privacy-options.php:1146 msgid "opted-out" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1148 #: includes/gdpr-integration/gdpr-privacy-options.php:1149 msgid "You have successfully opted-out" msgstr "" #: includes/gdpr-integration/gdpr-privacy-options.php:1153 #: includes/gdpr-integration/gdpr-user-profile.php:198 #: includes/gdpr-integration/gdpr-user-profile.php:203 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:92 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:94 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:98 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:100 #: includes/gdpr-integration/gdpr-privacy-options.php:1154 msgid "Opt-in" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:75 #: includes/gdpr-integration/gdpr-user-profile.php:78 msgid "Error deleting " msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:81 msgid "Request not identified, Invalid request" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:119 msgid "Awesome Support: Data Export" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:120 msgid "Export data" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:131 msgid "Awesome Support: Consents Granted" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:137 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:26 msgid "Opt-in Date" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:138 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:27 msgid "Opt-out Date" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:139 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:28 msgid "Action" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:155 #: includes/gdpr-integration/tab-content/gdpr-add-remove-consent.php:47 msgid "Terms and Conditions" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:233 msgid "Awesome Support: Consent Logs" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:296 msgid "Exporting data was successful!" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:303 msgid "Download it now.." msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:307 msgid "No data exist" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:547 msgid "The destination file does not exists!" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:567 msgid "Ticket ID is empty" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:573 msgid "Cannot create zip file" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:576 msgid "Zip data file not exists!" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:609 msgid "Attachment not exist" msgstr "" #: includes/gdpr-integration/gdpr-user-profile.php:613 msgid "Attachment Folder Directory Not Found" msgstr "" #: includes/gdpr-integration/tab-content/gdpr-delete-existing-data.php:46 #: includes/gdpr-integration/tab-content/gdpr-delete-existing-data.php:47 msgid "Additional Information" msgstr "" #: includes/gdpr-integration/tab-content/gdpr-export-user-data.php:21 msgid "Export my tickets" msgstr "" #: includes/install.php:320 msgid "Thank you for installing Awesome Support.