=== AskAny - AI-Powered Chat Assistant ===

== Archived Changelog Entries ==

This file includes older changelog entries to help keep the main WordPress **readme.txt** file a manageable size.  
For the most recent updates, please refer to the **"Changelog"** section in the [readme.txt file](https://plugins.svn.wordpress.org/askany/trunk/readme.txt).

For a detailed list of updates, refer to our [Changelog](https://headwayapp.co/askany/).


= 1.15.4 – 10 September 2026 =
- Improved: Prevent AI Auto Response from Home Page Settings > General Settings by disable automated AI responses globally. User messages will still arrive and be saved in chat sessions, allowing live agents to handle conversations directly.

= 1.15.3 – 02 September 2026 =
- Improved: RAG & System Prompt Refinement (WooCommerce, Pricing & Context)
- Improved: Historical Chat History Typing Animation & Duplication Fix
- Improved: AI Persona & Database Selection Improvements

= 1.15.2 – 31 August 2026 =
- Improved: AI response accuracy, order indexing, Custom Prompt support.

= 1.15.1 – 21 August 2026 =
- Improved: Fixed compatibility with WordPress 7.1

= 1.15.0 – 04 August 2026 =
- New: Added Telegram and WhatsApp integration
- New: Added Display a CTA and Design Mode panel on the chat launcher to engage visitors
- New: Added support for sending admin attachments in user conversations
- New: Added Askany Agents AI Assistant Settings
- New: Added AI powered review to refine and restructure agent responses before sending
- New: Added the attachment preview UI and attach button directly into editor and chat panel
- Improved: Redesign the RAG embedding with retry logic from batch methods

= 1.14.1 – 16 June 2026 =
- Improved: AI response accuracy using context indexing.

= 1.14.0 – 08 June 2026 =
- New: Chat Widget Settings added under Homepage Settings.
- New: Option to enable or disable suggested messages.
- New: Customizable suggested messages.
- New: Customizable chat welcome message.
- New: Q&A Management integration for predefined responses to suggested questions.
- Improved: AI response accuracy using Homepage FAQ and Q&A data.

= 1.13.0 – 31 May 2026 =
- New: User Information panel in Live Chat Management for visitor and user insights.
- New: Attachments section in conversation details for viewing files shared in a conversation.
- Improved: Content Index Management with detailed indexing logs and activity tracking.
- Improved: RAG Management interface for easier knowledge base administration.
- Improved: Retrieval performance and content processing within the RAG system.

= 1.12.0 – 22 April 2026 =
- New: Token and rate limiting per user role within configurable timeframes.

= 1.11.0 – 27 March 2026 =
- New: Web Search mode for answering beyond indexed content (Fallback and Always Enhance modes).
- New: Response Tone Control with Human, Professional, Friendly, and Robotic options.
- New: Typing animation speed settings: Regular, Fast, Faster, Instant.
- New: Mobile App Push Bridge for real time push notifications and Android chat.
- Improved: Performance and frontend chat panel UI.

= 1.10.0 – 06 January 2026 =
- New: Full RAG architecture with semantic search and source citations.
- New: Support for Anthropic Claude, X.AI Grok, OpenRouter (100+ models), DeepSeek, and expanded Gemini and OpenAI models.
- New: Hybrid search combining RAG retrieval with keyword matching.
- New: RAG Management Panel with embedding stats, error logs, and retry controls.
- New: Content Hash Caching and Batch API processing for up to 90% API quota savings.
- Improved: Markdown formatting in live chat and Q&A management.

= 1.4.0 – 31 October 2025 =
- Improved User List & Agents Management**
- Improved Live Chat Management**
- Intelligent Fallback System!**
- Dashboard Overview Cards & API Statistics!**
- New Features: Messages are encrypted for secure transmission

= 1.3.0 – 29 July 2025 =
### 🚨 New Features: Enhanced Fallback System Features
  - 🎯 Three-Tier Response System:
    - ✅ Primary: Main AI API (OpenAI/DeepSeek)
    - ✅ Secondary: Local fallback with intelligent responses
    - ✅ Tertiary: DuckDuckGo search integration for comprehensive coverage
  - ✅ Smart Search Integration


= 1.2.0 – 21 July 2025 =
- **Backend Chat Management Improved**
  - Admin can now view all user conversations stored in the database.
  - Centralized chat panel to manage and monitor user chats.
  - Session Memory & Context Awareness
  - Enhanced Product Information Access
  - Improved AI Context System
  - Multi-layered context building
  - Session continuity maintained across interactions

- **User List & Agents Management**
  - Introduced a dedicated panel to view all registered users.
  - Easily assign or remove users as agents with one click.

- **AI to Agents Handover for Live Conversations**
  - Agents can now seamlessly take over any ongoing AI conversation in real-time.
  - Enhances support experience by allowing human intervention during critical moments.

- **Live Chat Statistics Dashboard**
  - Visual overview of live chat activity:
    - **Total Sessions:**   
    - **Active (24h):**  
    - **Total Messages:**  
    - **AI Handled:** 
    - **Agent Handled:** (real-time stats)

### 🏠 Home Page Settings

- **Dedicated Homepage Settings Added**
  - Display assigned agents with profile info.
  - Set a customizable welcome message.
  - Link to documentation section directly from homepage.

- **FAQ Management**
  - Add and manage frequently asked questions.
  - FAQs displayed prominently on homepage for better user guidance.

- **Custom Links Management**
  - Easily add custom links that will appear on the homepage.
  - Useful for quick access to important resources or external platforms.

- **Frontend Enhancements**
  - Enhanced full chat widgets UI.
  - Enhanced product search now looks in both title and content
  - Comprehensive product data includes price, images, stock status.


= 1.1.1 =
- **SDK Integration** 
- **Resolved Toast Issues that preventing save settings**   

= 1.1.0 =
- **Introduced Form Integration Within Chat Widgets**  
  Seamlessly integrated forms directly into chat widgets, allowing users to submit lead information, feedback, or other custom inputs without leaving the chat interface.

- **Resolved Default Q&A Pair Duplication Issue**  
  Fixed an issue where default question-and-answer pairs were being duplicated during initialization, ensuring a clean and consistent setup experience.

- **Enhanced Response Accuracy and Formatting**  
  Improved the logic and structure of chatbot responses for greater clarity, relevance, and consistency in tone. This enhancement reduces redundant or confusing replies.

- **Enhanced Uninstall Hook to Clean Database on Plugin Removal**  
  Updated the uninstall process to ensure all plugin-related data is thoroughly removed from the database when the plugin is uninstalled, leaving no residual entries behind.


= 1.0.1 =
* Update banner, readme, icons 
* Update admin page UI

= 1.0.0 =
* Initial release