=== AskAny - AI-Powered Chat Assistant === Contributors: michaelbar, wpazleen Tags: ai chat, chatbot, customer support, woocommerce, pdf search, openai, deepseek Requires at least: 5.9 Tested up to: 6.8 Stable tag: 1.5.0 Requires PHP: 7.4 License: GPLv2 or later License URI: https://www.gnu.org/licenses/gpl-2.0.html Transform your WordPress site with AI-powered assistant featuring with SSE technology for instant responses and unmatched performance. == Description == **AskAny - AI Chatbot for WooCommerce & WordPress** is the most advanced **AI chat** assistant featuring breakthrough **SSE technology**. Powered by **OpenAI** and **DeepSeek**, this revolutionary **chatbot** delivers **instant responses**, **reduced server load**, and **seamless communication** that transforms your **customer support** experience. Whether you run a **WooCommerce** store or a content-rich **WordPress** site, AskAny combines **AI chat**, **PDF search**, and contextual understanding to provide the most intelligent **customer support chatbot** experience. ## Why AskAny Is the Ultimate AI Chatbot for WooCommerce & WordPress ### πŸš€ Revolutionary SSE Technology **AskAny delivering: - ⚑ **Instant Responses**: 100ms delivery vs 3000ms with traditional plugins - πŸ”₯ **90% Less Server Load**: Eliminates constant polling, dramatically improves performance - 🌐 **True Real-Time Chat**: Messages appear instantly, like WhatsApp or Telegram - πŸ›‘οΈ **Automatic Fallback**: Seamlessly switches to polling if SSE isn't supported - πŸ“± **Zero Configuration**: Works out-of-the-box, no server setup required **This breakthrough technology makes AskAny 30x faster than any other WordPress chatbot plugin.** Managing a website or **WooCommerce** store involves constant customer queries. AskAny uses **OpenAI**, **DeepSeek**, and revolutionary **SSE real-time technology** to automatically handle repetitive questions, product inquiries, and form submissions giving you more time to focus on business. ### πŸ’¬ 24/7 AI Chat Customer Support AskAny works like a human agent but smarter and faster. This **AI chatbot** provides real-time **customer support**, understands product catalogs, navigates site content, and offers instant answers even while you sleep. Every **AI chat** response is powered by **OpenAI** or **DeepSeek** and tailored to your website’s content. AskAny offers flexible **customer support** through both **AI chat** and real-time agents. - βœ… Assign any registered WordPress user as a **live agent** - βœ… Let agents jump into chats alongside the **AI chatbot** - βœ… Perfect for offering **hybrid support**: human + AI - βœ… On weekends or off-hours, full **AI chat** takes over seamlessly - βœ… Every conversation is powered by **OpenAI** or **DeepSeek** and context-aware This dual system ensures users always receive a response whether from a real support agent or the intelligent **AI chatbot**. ### πŸ›οΈ Designed for WooCommerce Excellence Not just any **chatbot** this is your **AI chat** sales team. It’s fully integrated with **WooCommerce**, allowing users to: - Discover products via **AI chat** - See product cards with price, image, and stock info - Add items to cart right from the **chatbot** - Get custom answers based on product data - Reduce pre-sale questions through automated **customer support** Whether you're upselling or troubleshooting, AskAny’s **WooCommerce** integration handles it with ease. ### πŸ“„ Intelligent PDF Search & Document AI AskAny includes powerful **PDF search** features. Upload manuals, guides, or policy documents, and the **AI chatbot** will intelligently extract answers from them. Using **DeepSeek** and **OpenAI**, this makes the plugin ideal for knowledge bases and documentation-heavy sites. ### 🧾 Forms Inside the Chatbot (No Page Reload!) Connect any form plugin (like Contact Form 7, WPForms, Gravity Forms, Simple Form) directly inside the **AI chat** widget: - Capture leads - Get user feedback - Run surveys or polls - Offer support via embedded forms All within the same **chatbot** window no popups or redirects. This keeps your users engaged and improves your **customer support** experience. ### 🧠 AI Chat That Understands Your Website Built specifically for **WordPress**, not just compatible. This **AI chat** assistant can: - Understand pages, posts, FAQs - Handle **WooCommerce** products natively - Search content and documents via **PDF search** - Use **OpenAI** or **DeepSeek** for context-aware responses - Let you customize Q&A behavior It’s not just a **chatbot**, it’s a full-on **AI chat** system designed for seamless **customer support**. ## πŸš€ Key Benefits - βœ… Built-in **Agent Management** system - βœ… Hybrid **chatbot** with real-time human agents + full **AI chat** fallback - βœ… Reduce **Customer Support** load - βœ… Boost **WooCommerce** sales with smart upselling - βœ… Enable **AI chat** on every page - βœ… Power your **chatbot** with **OpenAI** or **DeepSeek** - βœ… Let users search your documents via **PDF search** - βœ… Keep your users engaged longer If you're ready to transform your site with real-time **customer support**, smarter **AI chat**, and powerful **WooCommerce** integration, AskAny is your all-in-one **chatbot** plugin. Built with **OpenAI**, **DeepSeek**, and powerful **PDF search**, it’s the ultimate way to automate and scale your support. **Let the chatbot do the workβ€”while you grow your business.** = Key Features = * **Advanced AI Integration** * Dual AI model support (OpenAI and DeepSeek) * Smart fallback system for uninterrupted service * Context-aware responses based on conversation history * Natural language processing for better understanding * **Comprehensive Knowledge Base** * Automatic WordPress content indexing * PDF document processing and integration * WooCommerce product integration * Custom Q&A pair management * **E-commerce Integration** * Smart product recommendations * Interactive product cards in chat * Price and availability information * Direct "Add to Cart" functionality * Product search and filtering * **Chat Interface** * Modern, responsive design * Customizable chat widget * Emoji support * Chat history persistence * Clear chat functionality * **Customization Options** * Customizable widget position * Adjustable Home page Icon, Wigets Icons * Custom welcome messages * Suggested questions * **Backend Chat Management** * Admins can view all user conversations * All chats are stored in the database * **User List & Agent Management** * View all registered users * Easily assign or remove agent roles * **AI-to-Agent Live Chat Handover** * Agents can take over AI conversations in real-time * Smooth transition between AI and human support * **Live Chat Statistics Dashboard** * Visual breakdown of chat performance - Total sessions - Active sessions (last 24h) - Total messages - AI-handled vs. Agent-handled interactions * **Dedicated Home Page Settings** * Show agents with profiles * Custom welcome message * Link documentation section on homepage * **FAQ & Custom Links Management** * Add and display FAQ on the homepage * Add custom links for quick access = Use Cases = 1. **Customer Support** * Answer product queries * Provide shipping information * Handle return policy questions * Assist with technical support 2. **E-commerce Assistant** * Product recommendations * Price inquiries * Stock availability * Order tracking assistance 3. **Knowledge Base** * FAQ automation * Document search * Policy information * Technical documentation 4. **Website Guide** * Navigation assistance * Content discovery * Feature explanation * Service information == Usage == Basic Shortcode: [askany_chat] Advanced Shortcode Options: [askany_chat title="Customer Support" theme="dark" position="bottom-right" width="350px" height="500px"] Available Attributes: * title - Chat window title * placeholder - Input placeholder text * button_text - Send button text * theme - Theme (light/dark) * position - Position (inline/bottom-left/bottom-right) * width - Width (e.g., 350px) * height - Height (e.g., 500px) == Installation == 1. Upload the plugin files to `/wp-content/plugins/askany` directory 2. Activate the plugin through the 'Plugins' menu in WordPress 3. Configure the plugin settings in the AskAny menu 4. Add your AI API keys (OpenAI or DeepSeek) 5. Index your content and upload relevant PDFs 6. Add the chat widget using shortcode or automatic placement = API Key = To obtain an API key, you must [register with Open AI](https://platform.openai.com/login?launch) or [register with DeepSeek](https://platform.deepseek.com/login?launch). Here you can find free [Open AI API key](https://help.openai.com/en/articles/4936850-where-do-i-find-my-openai-api-key). == Privacy Notes == The AI Assistant accesses the API interface of Open AI to generate responses based on your indexing Content, PDF and Q&A. Data is sent to and retrieved from the following interfaces: - https://api.openai.com/v1/chat/completions - https://api.deepseek.com/v1/chat/completions Here you can find all information about the terms of use and data protection of Open AI: https://openai.com/policies and DeepSeek AI : https://deepseek.com/terms-of-service. == Frequently Asked Questions == = Which AI models are supported? = AskAny currently supports OpenAI and DeepSeek AI models. You can choose either provider or switch between them. = Does it work with WooCommerce? = Yes, AskAny seamlessly integrates with WooCommerce to provide product information, pricing, and shopping assistance. = Can it read PDF documents? = Yes, AskAny can process and index PDF documents, making their content accessible through the chat interface. = How is chat history handled? = Chat history is stored locally in the user's browser and automatically expires after 7 days. Users can also clear their chat history manually. = Is it GDPR compliant? = Yes, AskAny is designed with privacy in mind. All data processing is transparent, and no personal information is stored without consent. == Screenshots == 1. Chat widget in action == Changelog == = 1.5.0 – 11 Nov 2025 = - 🌐 New Gemini AI intagration and new Open AI models Introduced - ✨ Improved frontend chat panel with avatar - βš™οΈ Improved admin chat panel with avatar - πŸ’¬ Improved chat panel with AI response and markdown format - πŸ‘€ Improved chat indexing for templates and docs For a detailed list of updates, refer to our [Changelog](https://headwayapp.co/askany/). For older changelog entries, please see the [additional changelog.txt file](https://plugins.svn.wordpress.org/askany/trunk/changelog.txt) delivered with the plugin.