===Amplify=== Contributors:Betaout Tags: service management, desk job, Help desk, help desk software, Customer Service, support software Requires at least: 3.1 Tested up to: 3.7.1 License: GPLv2 or later License URI: http://www.gnu.org/licenses/gpl-2.0.html Stable tag: 1.0 Icebreaker for user engagement == Description == Amplify Connect helps you presents your human face to your users. This encourages people to engage with you. It acts like an ice breaker between you and your site visitors. People want to connect with real people and not brands. Brands are not people. But brands are made by people. So why not use a real person from your company to represent your brand. For more info, please go to our website - http://www.getamplify.com == Installation == The easiest way to install this plugin is to go to Add New in the Plugins section of your blog admin and search for " Betaout Amplify." On the far right side of the search results, click "Install." If the automatic process above fails, follow these simple steps to do a manual install: 1. Extract the contents of the zip file into your '/wp-content/plugins/' directory 2. Activate the plugin through the 'Plugins' menu in WordPress 3. Get your free API key by registering an account at http://www.getamplify.com == Screenshots == 1. **Amplify** -Feedback widgets, contact us forms etc are seen by your users as one-way conversations. Users after filling up a form are not even sure if they will receive a reply. But with Amplify Connect these feedbacks are turned into conversations and stored in a personalised user-inbox for every user. 2. **Pro-active User Engagement**-Less than 0.5% users on any site submits a feedback or fill up a contact form. So instead of waiting for users to contact you, why not greet them with a custom message when then pay you a visit. 3. **Easy and yet powerful customer support**-Easily assign these conversations and support requests to team members. Use email forwarding to centralised your support queries via Amplify Connect. 4. **additional marketing channel**-An additional marketing channel == Frequently Asked Questions == = I have an query, where do I ask? = You can email us all your queries at support@betaout.com.