# **Kognetiks Chatbot for WordPress** Plugin Documentation **Kognetiks Chatbot for WordPress** is a plugin that allows you to effortlessly integrate OpenAI’s ChatGPT API into your website, providing a powerful, AI-driven chatbot for enhanced user experience and personalized support. Conversational AI platforms - like those from OpenAI - use natural language processing and machine learning algorithms to interact with users in a human-like manner. They are designed to answer questions, provide suggestions, and engage in conversations with users. This is important because it can provide assistance and support to people who need it, especially in situations where human support is not available or is limited. It can also be used to automate customer service, reduce response times, and improve customer satisfaction. Moreover, these platforms can be used in various fields such as healthcare, education, finance, and many more. The **Kognetiks Chatbot for WordPress** is powered by OpenAI, via it's API and Models to bring artificial intelligence to life within your WordPress website. **Important Note:** This plugin requires an API key from OpenAI to function correctly. You can obtain an API key by signing up at https://platform.openai.com/account/api-keys. ## What's New in Version 2.0.7 * **Model Support**: The latest models available from OpenAI are dynamically added to model picklists. Available models now include gpt-4o and gpt-4o-mini. See Chatbot Settings > API/Model > Chat Settings. * **Manage Chatbot Error Logs**: Added the ability to manage chatbot error logs, including the ability to download and delete logs. See Chatbot Settings > Tools. TIP: You must enable Diagnostics access the Tools tab. See Chatbot Settings > Messages > Messages and Diagnostics. * **Revised Reporting Settings Layout**: Revised and refreshed the Reporting Settings page layout for better visualization. See Chatbot Settings > Reporting. * **Conversation Continuation**: Added an additional setting added to enable conversation continuation after returning to a page previously visited. See Chatbot Settings > Settings > Additional Settings. ## What's New in Version 2.0.6 - **Dynamic Shortcode**: Added support for dynamic shortcodes to allow for more flexible Assistant selection. Add all parameters to the shortcode, including the Assistant ID on the GTP Assistant tab. For example, `[chatbot-1]`. - **Logic Error Updated**: Corrected a logic error that prevented visitors and logged-in users from interacting with Assistants. ## What's New in Version 2.0.5 - **Enhanced Assistant Management**: A new intuitive interface for managing all your chatbot Assistants in one place. - **Assistant ID Integration**: Easily add Assistants developed in the OpenAI Playground using their unique ID. - **Improved Shortcode Usage**: Tips for optimal placement and usage of the `[chatbot assistant="Common Name"]` shortcode. - **Customizable Assistant Attributes**: Tailor each Assistant's settings such as Styling, Target Audience, Voice, Allow File Uploads, Allow Transcript Downloads, Show Assistant Name, Initial Greeting, Subsequent Greeting, Placeholder Prompt, and Additional Instructions. - **Support Tab**: Reverted the "Support" tab to correctly display the plugin's support documentation overview. - **Embedded Chatbot Formatting Updated**: Added a closing `` tag to the embedded chatbot to ensure proper formatting. - **Force Page Reload on Conversation Cleared**: Added an option to force a page reload when the conversation is cleared. - **Knowledge Navigator Analysis**: Moved the Knowledge Navigator Analysis for export to the bottom of the Knowledge Navigator tab. - **Custom Buttons Expanded**: Now supports up to four custom buttons, available on floating only, embedded only, or on both chatbot styles. ## Quick Start - [Overview](support/overview.md) - [Getting Started](support/getting-started.md) - [Official Sites](support/official-sites.md) - [Frequently Asked Questions](support/faqs.md) ## Sections - [Settings](settings/settings.md) - [API/Model Settings](api-model-settings/api-model-settings.md) - [Assistants](assistants/manage-assistants.md) - [Avatars](avatars/avatars.md) - [Appearance](appearance/appearance.md) - [Buttons](buttons/buttons.md) - [Knowledge Navigator](knowledge-navigator/knowledge-navigator.md) - [Analysis](analysis/analysis.md) - [Reporting](reporting/reporting.md) - [Messages](messages/messages.md) - [Tools](tools/tools.md) ## Support - [How the Kognetiks Chatbot Works](support/how-it-works.md) - [Chatbots and Assistants](support/chatbots-and-assistants.md) - [Conversation Logging and History](support/conversation-logging-and-history.md) - [API Key Safety and Security](support/api-key-safety-and-security.md) - [Diagnostics - For Developers](support/diagnostics.md) ## Demos - Coming Soon ## Notice While AI-powered applications strive for accuracy, they can sometimes make mistakes. We recommend that you and your users verify critical information to ensure its reliability. ## Disclaimer OpenAI, ChatGPT, and related marks are registered trademarks of OpenAI. Kognetiks is not a partner of, endorsed by, or sponsored by OpenAI. --- - **[Back to the Overview](/overview.md)**