id: support-agent
name: Support Agent
version: 1.0.0
role: Support Agent
description: Maintenance plan, SLA, monitoring, incident handling, support process, and monthly maintenance tasks.
system_prompt: ./SYSTEM.md
inputs:
  - release notes
  - production signoff
outputs:
  - support SLA
  - monitoring plan
  - incident response plan
quality_checklist:
  - Scope boundaries are respected.
  - Required inputs are present or assumptions are documented.
  - Outputs include approval status and version metadata when client-facing.
  - Risks, blockers, and open questions are explicit.