{ "radioButton": [ { "label": "Order & support enquiries", "name": "reasonCode", "id": "other-enquiries", "value": "other-enquiries", "details": { "contactRadioForm": [ { "blockMod": "other-enquiries", "componentClass": "your-details__help", "mainTitle": "How can we help?", "contactRadioField": [ { "componentClass": "your-details__help", "extendedRow": false, "label":"To place a new order", "name": "helpPurpose", "id": "placing-order-on" }, { "innerRowClass": "cancelling-order-on", "componentClass": "your-details__help", "extendedRow": true, "label":"To cancel my order and request a refund", "name": "helpPurpose", "id": "cancelling-order-on", "innerRadioBlock": [ { "componentClass": "your-details__help", "innerTitle": "Was your order placed online or in store?", "errorMsg": "Please select a reason for query", "radioButton": [ { "label": "Online", "name": "cancelling-order-placed-type", "id": "cancelling-order-placed-online" }, { "label": "Store", "name": "cancelling-order-placed-type", "id": "cancelling-order-placed-store" } ] } ] }, { "componentClass": "your-details__help", "extendedRow": false, "label":"Product or stock availability information", "name": "helpPurpose", "id": "availability-info-on" }, { "innerRowClass": "order-deliv-online", "notification": true, "classModifier": "notification_warning", "text": "To view or track the status of your order, click here.", "componentClass": "your-details__help", "extendedRow": true, "radioMod": "order-deliv-online", "label":"Order delivery or collection", "name": "helpPurpose", "id": "online-order-on", "innerRadioBlock": [ { "componentClass": "your-details__help", "innerTitle": "Was your order placed online or in store?", "errorMsg": "Please select a reason for query", "radioButton": [ { "label": "Online", "name": "order-deliv-online-type", "id": "order-deliv-online-online" }, { "label": "Store", "name": "order-deliv-online-type", "id": "order-deliv-online-store" } ] }, { "componentClass": "your-details__help", "innerTitle": "Select one of the below to provide more detail about your query", "errorMsg": "Please select an option", "displayOneByOne": true, "radioButton": [ { "label": "Enquiry about my delivery", "name": "query-delivery-option-type", "id": "query-option-about-delivery" }, { "label": "Enquiry about my click & collect order", "name": "query-delivery-option-type", "id": "query-option-about-click-and-collect" }, { "label": "My delivery is late", "name": "query-delivery-option-type", "id": "query-option-about-delivery-is-late" }, { "label": "My delivery has failed", "name": "query-delivery-option-type", "id": "query-option-about-delivery-is-failed" }, { "label": "My delivery had items missing or an incorrect quantity", "name": "query-delivery-option-type", "id": "query-option-about-incorrect-delivery" } ] } ] }, { "innerRowClass": "product-guarantee-claim", "componentClass": "your-details__help", "extendedRow": true, "label":"To make a product guarantee claim", "name": "helpPurpose", "id": "product-guarantee-claim", "innerRadioBlock": [ { "componentClass": "your-details__help", "innerTitle": "What is the reason for your claim?", "errorMsg": "Please select a reason for query", "displayOneByOne": true, "radioButton": [ { "label": "Damaged product", "name": "product-quarantee-claim-type", "id": "product-quarantee-claim-damaged" }, { "label": "Product fault", "name": "product-quarantee-claim-type", "id": "product-quarantee-claim-fault" } ] } ] }, { "componentClass": "your-details__help", "radioMod": "enquiry-not-related-to-order", "extendedRow": false, "label":"I have an enquiry not related to a specific order", "name": "helpPurpose", "id": "enquiry-not-related-to-order" }, { "componentClass": "your-details__help", "extendedRow": false, "label":"Something went wrong and I want to raise a complaint", "name": "helpPurpose", "id": "complaint-raise" } ] } ] } }, { "label": "Wickes installed project", "name": "reasonCode", "id": "wickes-installed", "value": "wickes-installed", "errorMsg": "Please select a reason for query", "details": { "contactRadioForm": [ { "blockMod": "wickes-installed", "componentClass": "your-details__help", "mainTitle": "How can we help?", "contactRadioField": [ { "componentClass": "your-details__help", "extendedRow": true, "label":"Make an existing order enquiry", "innerRowClass": "ex-order", "name": "helpPurpose", "id": "ex-order", "innerRadioBlock": [ { "componentClass": "your-details__help", "innerTitle": "Does your order include a premium solid surface worktop?", "errorMsg": "Please select a reason for query", "radioButton": [ { "label": "Yes", "name": "help-premium-ex-order", "id": "premium-worktop-ex-order-yes" }, { "label": "No", "name": "help-premium-ex-order", "id": "premium-worktop-ex-order-no" } ] } ] }, { "componentClass": "your-details__help", "extendedRow": true, "label":"Book or amend a delivery date", "innerRowClass": "book-delivery-date", "name": "helpPurpose", "id": "book-delivery-date", "innerRadioBlock": [ { "componentClass": "your-details__help", "innerTitle": "Does your order include a premium solid surface worktop?", "errorMsg": "Please select a reason for query", "radioButton": [ { "label": "Yes", "name": "help-premium-del-date", "id": "premium-worktop-del-date-yes" }, { "label": "No", "name": "help-premium-del-date", "id": "premium-worktop-del-date-no" } ] } ] }, { "componentClass": "your-details__help", "radioMod": "guarantee-claim-label", "extendedRow": true, "label":"Make a product guarantee claim", "innerRowClass": "guarantee-claim", "name": "helpPurpose", "id": "guarantee-claim", "innerRadioBlock": [ { "componentClass": "your-details__help", "innerTitle": "Does your order include a premium solid surface worktop?", "errorMsg": "Please select a reason for query", "radioButton": [ { "label": "Yes", "name": "help-premium-guarantee", "id": "premium-guarantee-worktop-yes" }, { "label": "No", "name": "help-premium-guarantee", "id": "premium-guarantee-worktop-no" } ] }, { "componentClass": "your-details__help", "innerTitle": "What is the reason for your claim?", "errorMsg": "Please select a reason for query", "displayOneByOne": true, "radioButton": [ { "label": "Damaged product", "name": "help-claim-reason", "id": "inst-prod-damaged" }, { "label": "Product fault", "name": "help-claim-reason", "id": "inst-prod-fault" } ] } ] }, { "componentClass": "your-details__help", "extendedRow": true, "label":"Make an Installation workmanship guarantee claim", "innerRowClass": "workmanship-guarantee-claim", "name": "helpPurpose", "id": "workmanship-guarantee-claim", "innerRadioBlock": [ { "componentClass": "your-details__help", "innerTitle": "Does your order include a premium solid surface worktop?", "errorMsg": "Please select a reason for query", "radioButton": [ { "label": "Yes", "name": "help-premium-guarantee", "id": "premium-workmanship-guarantee-worktop-yes" }, { "label": "No", "name": "help-premium-guarantee", "id": "premium-workmanship-guarantee-worktop-no" } ] } ] }, { "componentClass": "your-details__help", "extendedRow": false, "label":"Something went wrong and I want to raise a complaint", "name": "helpPurpose", "id": "complaint-raise" } ] } ] } }, { "label": "Bespoke kitchens and bathrooms", "name": "reasonCode", "id": "kitchen-bathroom", "value": "kitchen-bathroom", "details": { "contactRadioForm": [ { "blockMod": "kitchen-bathroom", "componentClass": "your-details__help", "mainTitle": "How can we help?", "contactRadioField": [ { "componentClass": "your-details__help", "extendedRow": true, "label":"Make an existing order enquiry", "innerRowClass": "ex-order-kitchen", "name": "help-kitchen", "id": "ex-order-kitchen", "innerRadioBlock": [ { "componentClass": "your-details__help", "innerTitle": "Is your project installed by Wickes?", "errorMsg": "Please select a reason for query", "radioButton": [ { "label": "Yes", "name": "help-installation-ex-order", "id": "wickes-install-ex-order-yes" }, { "label": "No", "name": "help-installation-ex-order", "id": "wickes-install-ex-order-no" } ] }, { "componentClass": "your-details__help", "innerTitle": "Does your order include a premium solid surface worktop?", "errorMsg": "Please select a reason for query", "radioButton": [ { "label": "Yes", "name": "help-premium-ex-order", "id": "premium-worktop-ex-order-yes-kitchen" }, { "label": "No", "name": "help-premium-ex-order", "id": "premium-worktop-ex-order-no-kitchen" } ] } ] }, { "componentClass": "your-details__help", "extendedRow": true, "label":"Book or amend a delivery date", "innerRowClass": "book-delivery-date-kitchen", "name": "help-kitchen", "id": "book-delivery-date-kitchen", "innerRadioBlock": [ { "componentClass": "your-details__help", "innerTitle": "Is your project installed by Wickes?", "errorMsg": "Please select a reason for query", "radioButton": [ { "label": "Yes", "name": "help-installation-del-date", "id": "wickes-install-del-date-yes" }, { "label": "No", "name": "help-installation-del-date", "id": "wickes-install-del-date-no" } ] }, { "componentClass": "your-details__help", "innerTitle": "Does your order include a premium solid surface worktop?", "errorMsg": "Please select a reason for query", "radioButton": [ { "label": "Yes", "name": "help-premium-del-date", "id": "premium-worktop-del-date-yes-kitchen" }, { "label": "No", "name": "help-premium-del-date", "id": "premium-worktop-del-date-no-kitchen" } ] } ] }, { "componentClass": "your-details__help", "extendedRow": true, "label":"Make a product guarantee claim", "innerRowClass": "guarantee-claim-kitchen", "name": "help-kitchen", "id": "guarantee-claim-kitchen", "innerRadioBlock": [ { "componentClass": "your-details__help", "innerTitle": "Is your project installed by Wickes?", "errorMsg": "Please select a reason for query", "radioButton": [ { "label": "Yes", "name": "help-installation-guarantee", "id": "wickes-install-guarantee-yes" }, { "label": "No", "name": "help-installation-guarantee", "id": "wickes-install-guarantee-no" } ] }, { "componentClass": "your-details__help", "innerTitle": "Does your order include a premium solid surface worktop?", "errorMsg": "Please select a reason for query", "radioButton": [ { "label": "Yes", "name": "help-premium-guarantee", "id": "premium-guarantee-worktop-yes-kitchen" }, { "label": "No", "name": "help-premium-guarantee", "id": "premium-guarantee-worktop-no-kitchen" } ] }, { "componentClass": "your-details__help", "innerTitle": "What is the reason for your claim?", "errorMsg": "Please select a reason for query", "displayOneByOne": true, "radioButton": [ { "label": "Damaged product", "name": "kitchen-help-claim-reason", "id": "kitchen-prod-damaged" }, { "label": "Product fault", "name": "kitchen-help-claim-reason", "id": "kitchen-prod-fault" } ] } ] }, { "componentClass": "your-details__help", "extendedRow": false, "label":"Something went wrong and I want to raise a complaint", "name": "help-kitchen", "id": "complaint-raise" } ] } ] } } ] }