/**
 * Agent Commands
 */
export declare type AllowOperation = "make" | "answer" | "hangup" | "hold" | "unhold" | "consult" | "single_step_transfer" | "single_step_three_parties" | "agent_evaluate" | "transfer_agent_group" | "cancel_consult" | "complete_transfer" | "complete_three_parties" | "create_conference" | "add_conference_member" | "leave_conference" | "login" | "logout" | "status" | "force_busy" | "force_free" | "force_logout" | "force_whisper" | "force_listen" | "force_conference" | "force_hangup";
export declare type BaseAgentCommand = Readonly<{
    agent_id: string;
    host: string;
}>;
declare type BaseCallCommand = BaseAgentCommand & Readonly<{
    call_uuid: string;
}>;
export declare const STATUS_READY = "0";
export declare const STATUS_NOT_READY = "1";
export declare const STATUS_AFTER_WORK = "2";
export declare const STATUS_REST = "3";
export declare const STATUS_DINNER = "4";
export declare const STATUS_TRAINING = "5";
export declare const STATUS_RINGING = "6";
export declare const STATUS_MEETING = "7";
export declare const STATUS_LOGOUT = "10";
export declare const STATUS_LOGIN = "11";
export declare const STATUS_TALKING = "12";
export declare const STATUS_OUTBOUND = "13";
export declare const STATUS_MONITOR_FORCE_WLC = "14";
declare const all_agent_status: readonly ["0", "1", "2", "3", "4", "5", "6", "10", "11", "12", "7", "13", "14"];
export declare type EnumAgentStatus = typeof all_agent_status[number];
export interface GatewaysInfo {
    desc: string;
    prefix: string;
    gateway_id: string;
    trunk_number: string;
    prefix_bridge: string;
}
export declare type MemberStatusType = {
    [key: string]: EnumAgentStatus;
};
export declare const agentStatusText: (status: EnumAgentStatus) => string;
export declare type LoginQueue = Readonly<{
    queue_id: string;
    is_monitor: boolean;
}>;
export declare type CheckRegisteredCommand = BaseAgentCommand & Readonly<{
    type: "CheckRegistered";
    extension: string;
    belong_queues: ReadonlyArray<LoginQueue>;
}>;
export declare type LoginCommand = BaseAgentCommand & Readonly<{
    type: "Login";
    extension: string;
    password: string;
    is_after_call: boolean;
}>;
export declare type LogoutCommand = BaseAgentCommand & Readonly<{
    type: "Logout";
    extension: string;
}>;
export declare type SetAgentStatusCommand = BaseAgentCommand & Readonly<{
    type: "SetAgentStatus";
    extension: string;
    status: EnumAgentStatus;
    is_after_call: boolean;
    is_monitor: boolean;
}>;
export declare type AnswerCallCommand = BaseCallCommand & Readonly<{
    type: "AnswerCall";
}>;
export declare type TraceCallCommand = BaseCallCommand & Readonly<{
    type: "TraceCall";
}>;
export declare type HoldCallCommand = BaseCallCommand & Readonly<{
    type: "HoldCall";
}>;
export declare type UnHoldCallCommand = BaseCallCommand & Readonly<{
    type: "UnHoldCall";
}>;
export declare type ConsultCallCommand = BaseCallCommand & Readonly<{
    type: "ConsultCall";
    extension: string;
    target: string;
    gateway_id: string;
    gateway_number: string;
    prefix_bridge: string;
    choice: string;
    customer_uuid: string;
}>;
export declare type RetrieveCallCommand = BaseCallCommand & Readonly<{
    type: "RetrieveCall";
    extension: string;
}>;
export declare type CompleteTransferCommand = BaseCallCommand & Readonly<{
    type: "CompleteTransfer";
}>;
export declare type CompleteThreePartiesCommand = BaseCallCommand & Readonly<{
    type: "CompleteThreeParties";
}>;
export declare type CreateConferenceCommand = BaseCallCommand & Readonly<{
    type: "CreateConference";
}>;
export declare type AddConferenceMemberCommand = BaseCallCommand & Readonly<{
    type: "AddConferenceMember";
    extension: string;
    target: string;
    gateway_id: string;
    gateway_number: string;
    prefix_bridge: string;
}>;
export declare type LeaveConferenceCommand = BaseAgentCommand & Readonly<{
    type: "LeaveConference";
    extension: string;
}>;
export declare type MakeCallCommand = BaseAgentCommand & Readonly<{
    type: "MakeCall";
    extension: string;
    target: string;
    gateway_id: string;
    gateway_number: string;
    prefix_bridge: string;
    agent_group: string;
}>;
export declare type HangupCallCommand = BaseCallCommand & Readonly<{
    type: "HangupCall";
}>;
export declare type ForceConferenceCommand = BaseCallCommand & Readonly<{
    type: "ForceConference";
    monitor_dn: string;
    agent_dn: string;
}>;
export declare type ForceListenCommand = BaseCallCommand & Readonly<{
    type: "ForceListen";
    monitor_dn: string;
    agent_dn: string;
}>;
export declare type ForceHangUpCommand = BaseCallCommand & Readonly<{
    type: "ForceHangUp";
}>;
export declare type ForceWhisperCommand = BaseCallCommand & Readonly<{
    type: "ForceWhisper";
    monitor_dn: string;
    agent_dn: string;
}>;
export declare type StartDetectSpeechCommand = BaseCallCommand & Readonly<{
    type: "StartDetectSpeech";
}>;
export declare type ResumeDetectSpeechCommand = BaseCallCommand & Readonly<{
    type: "ResumeDetectSpeech";
}>;
export declare type StopDetectSpeechCommand = BaseCallCommand & Readonly<{
    type: "StopDetectSpeech";
}>;
export declare type SnapShotCommand = BaseCallCommand & Readonly<{
    type: "SnapShot";
    fileName: string;
}>;
export declare type PlayVideoCommand = BaseCallCommand & Readonly<{
    type: "PlayVideo";
    other_uuid: string;
    fileName: string;
    isLoop: boolean;
    isAudio: boolean;
}>;
export declare type StopVideoCommand = BaseCallCommand & Readonly<{
    type: "StopVideo";
    other_uuid: string;
}>;
export declare type RecordCommand = BaseCallCommand & Readonly<{
    type: "Record";
    fileName: string;
}>;
export declare type StopRecordCommand = BaseCallCommand & Readonly<{
    type: "StopRecord";
}>;
export declare type AgentEvaluateCommand = BaseCallCommand & Readonly<{
    type: "AgentEvaluate";
    evaluate_number: number;
}>;
export declare type AgentXferGroupCommand = BaseCallCommand & Readonly<{
    type: "AgentXferGroup";
    evaluate_number: number;
}>;
export declare type ConsultToQueueCommand = BaseCallCommand & Readonly<{
    type: "ConsultToQueue";
    target: number;
}>;
export declare type AgentQueryRecordCommand = BaseAgentCommand & Readonly<{
    type: "QueryRecord";
    request_id: number;
    call_uuid: string;
    caller_number: string;
}>;
export declare type AgentClientErrorCommand = BaseAgentCommand & Readonly<{
    type: "ClientError";
    error_message: string;
}>;
export declare type AgentClientGetMembersStatusByGroupCommand = BaseAgentCommand & Readonly<{
    type: "AgentGroupMembersStatus";
    group: string;
    async_id: number;
}>;
export declare type AgentClientSingleMemberStatusCommand = BaseAgentCommand & Readonly<{
    type: "AgentSingleMemberStatus";
    scene: string;
    target: string;
    async_id: number;
}>;
export declare type OcrIdCardFrontCommand = BaseCallCommand & Readonly<{
    type: "OcrIdCardFront";
    fileName: string;
}>;
export declare type OcrIdCardBackCommand = BaseCallCommand & Readonly<{
    type: "OcrIdCardBack";
    fileName: string;
}>;
export declare type OcrBankCardCommand = BaseCallCommand & Readonly<{
    type: "OcrBankCard";
    fileName: string;
}>;
export declare type AgentCommand = AnswerCallCommand | TraceCallCommand | CheckRegisteredCommand | CompleteThreePartiesCommand | AddConferenceMemberCommand | LeaveConferenceCommand | CompleteTransferCommand | CreateConferenceCommand | StartDetectSpeechCommand | ResumeDetectSpeechCommand | StopDetectSpeechCommand | ForceConferenceCommand | ForceHangUpCommand | ForceListenCommand | ForceWhisperCommand | SnapShotCommand | PlayVideoCommand | StopVideoCommand | RecordCommand | StopRecordCommand | AgentEvaluateCommand | AgentXferGroupCommand | ConsultToQueueCommand | HangupCallCommand | HoldCallCommand | LoginCommand | LogoutCommand | MakeCallCommand | RetrieveCallCommand | SetAgentStatusCommand | ConsultCallCommand | UnHoldCallCommand | AgentQueryRecordCommand | AgentClientErrorCommand | OcrIdCardFrontCommand | OcrIdCardBackCommand | OcrBankCardCommand | AgentClientGetMembersStatusByGroupCommand | AgentClientSingleMemberStatusCommand;
declare let dummy_agent_cmd: AgentCommand;
export declare type AgentCommandTransport = Readonly<{
    agent_id: string;
    type: typeof dummy_agent_cmd.type;
    api_version: string;
    agent_command?: AgentCommand;
    routing_key: string;
    free_switch_command: string | ReadonlyArray<string>;
}>;
/**
 * Agent Events
 */
declare type BaseAgentEvent = Readonly<{
    agent_id: string;
    timestamp: string;
}>;
declare type BaseCallEvent = BaseAgentEvent & Readonly<{
    call_uuid: string;
    allow: ReadonlyArray<AllowOperation>;
}>;
export declare type AgentRegistrationEvent = BaseAgentEvent & Readonly<{
    type: "Registration";
}>;
export declare type AgentUnRegistrationEvent = BaseAgentEvent & Readonly<{
    type: "UnRegistration";
    cause: string;
}>;
export declare type AgentLoginSuccessEvent = BaseAgentEvent & Readonly<{
    type: "LoginSuccess";
    is_monitor: boolean;
    monitor_queues: ReadonlyArray<string>;
    cause: string;
}>;
export declare type AgentLoginFailedEvent = BaseAgentEvent & Readonly<{
    type: "LoginFailed";
    cause: string;
}>;
export declare const WS_CLOSE_NORMAL = 1000;
export declare const WS_CLOSE_GOING_AWAY = 1001;
export declare const WS_CLOSE_PROTOCOL_ERROR = 1002;
export declare const WS_CLOSE_UNSUPPORTED = 1003;
export declare const WS_CLOSE_NO_STATUS = 1005;
export declare const WS_CLOSE_ABNORMAL = 1006;
export declare const WS_CLOSE_TOO_LARGE = 1009;
export declare const WS_CLOSE_DUPLICATE = 4801;
export declare const WS_CLOSE_SAME_AGENT = 4802;
export declare const WS_CLOSE_BY_MONITOR = 4803;
export declare const LOGIN_FAILED_DUPLICATE = "login_failed_duplicate";
export declare type AgentLogoutEvent = BaseAgentEvent & Readonly<{
    type: "Logout";
    code: number;
    cause: string;
    allow: ReadonlyArray<AllowOperation>;
}>;
export declare type AgentStatusChangeEvent = BaseAgentEvent & Readonly<{
    type: "AgentStatusChange";
    extension: string;
    status: EnumAgentStatus;
    by_monitor: boolean;
    allow: ReadonlyArray<AllowOperation>;
}>;
export declare type AgentStatusSyncEvent = BaseAgentEvent & Readonly<{
    type: "AgentStatusSync";
    extension: string;
    status: EnumAgentStatus;
}>;
export declare type AgentCallRingingEvent = BaseCallEvent & Readonly<{
    type: "Ringing";
    customer_party: string;
    queue_id: string;
    choice: string;
    is_inbound: boolean;
    is_internal: boolean;
    is_consult: boolean;
    is_video: boolean;
    trunk_number: string;
    att_xfer_group: string;
}>;
export declare type AgentCallTalkingEvent = BaseCallEvent & Readonly<{
    type: "Talking";
    other_party: string;
    other_party_uuid: string;
    customer_party: string;
    queue_id: string;
    choice: string;
    is_inbound: boolean;
    is_internal: boolean;
    is_consult: boolean;
    is_video: boolean;
    custom_fields: Record<string, string>;
    trunk_number: string;
}>;
export declare type AgentCallHoldEvent = BaseCallEvent & Readonly<{
    type: "Hold";
}>;
export declare type AgentCallUnHoldEvent = BaseCallEvent & Readonly<{
    type: "UnHold";
}>;
export declare type AgentCallHangupEvent = BaseCallEvent & Readonly<{
    type: "Hangup";
    cause: string;
    call_duration: string;
    recording_server_url: string;
    recording_path: string;
}>;
export declare type AgentCallConsultDialingEvent = BaseCallEvent & Readonly<{
    type: "ConsultDialing";
}>;
export declare type AgentCallConsultFailEvent = BaseCallEvent & Readonly<{
    type: "ConsultFail";
    cause: string;
}>;
export declare type AgentCallConsultEvent = BaseCallEvent & Readonly<{
    type: "Consult";
}>;
export declare type AgentCallThreePartiesEvent = BaseCallEvent & Readonly<{
    type: "ThreeParties";
}>;
export declare type ConferenceMemberList = Array<{
    member_id: string;
    conference_member: string;
}>;
export declare type AgentAddConferenceMemberEvent = Omit<BaseCallEvent & Readonly<{
    type: "AddConferenceMember";
    conference_name: string;
    add_member: string;
    conference_members: ConferenceMemberList;
    allow: ReadonlyArray<AllowOperation>;
}>, "agent_id">;
export declare type AgentLeaveConferenceEvent = Omit<BaseCallEvent & Readonly<{
    type: "LeaveConference";
    conference_name: string;
    leave_member: string;
    conference_members: ConferenceMemberList;
    allow: ReadonlyArray<AllowOperation>;
}>, "agent_id">;
export declare type EnumExtractInfo = "地址" | "烟雾类型" | "";
export declare type SpeechContent = Readonly<{
    id: string;
    label: "customer" | "agent";
    content: string;
    extract_type: EnumExtractInfo;
    extract_content: string;
}>;
export declare type AgentDetectSpeechEvent = BaseAgentEvent & Readonly<{
    type: "DetectSpeech";
    data: SpeechContent;
}>;
export declare type AgentQueueAllBusyEvent = Readonly<{
    type: "QueueAllBusy";
    queue_id: string;
    is_all_busy: boolean;
    timestamp: string;
}>;
export declare type EnumAgentCustomEvent = AgentQueueAllBusyEvent | AgentEarlyHangupEvent | AgentQueueCountEvent;
export declare type AgentMatchExtensionStatusType = {
    [key: string]: AgentMatchExtensionStatus;
};
export declare type AgentMatchExtensionStatus = {
    extension: string;
    status: EnumAgentStatus;
};
export declare type AgentQueueList = {
    caller: string;
    timestamp: string;
};
export declare type AgentQueueCountEvent = Readonly<{
    type: "QueueCount";
    queue_id: string;
    count: number;
    timestamp: string;
    queueList: AgentQueueList[];
}>;
export declare type AgentMembersStatusByGroupEvent = Readonly<{
    type: "AgentGroupMembersStatus";
    res: any;
}>;
export declare type AgentSingleMemberStatusEvent = Readonly<{
    type: "AgentSingleMemberStatus";
    res: any;
}>;
export declare type EnumEarlyHangupReason = "黑名单" | "AI挂机" | "排队挂机" | "超时未分配" | "座席未接听";
export declare type AgentEarlyHangupEvent = Readonly<{
    type: "EarlyHangup";
    customer_party: string;
    call_uuid: string;
    queue_id: string;
    enter_timestamp: string;
    hangup_timestamp: string;
    hangup_reason: EnumEarlyHangupReason;
}>;
export declare type AgentCheckRegisteredEvent = BaseAgentEvent & Readonly<{
    type: "CheckRegistered";
    is_registered: boolean;
}>;
export declare type AgentErrorEvent = Readonly<{
    type: "AgentError";
    code: number;
    message: string;
    timestamp: string;
}>;
export declare type AgentNullEvent = BaseAgentEvent & Readonly<{
    type: "AgentNull";
}>;
export declare const AGENT_NULL_EVENT: AgentNullEvent;
export declare type OcrIdCardFrontEvent = BaseCallEvent & Readonly<{
    type: "OcrIdCardFront";
}>;
export declare type OrcIdCardBackEvent = BaseCallEvent & Readonly<{
    type: "OrcIdCardBack";
}>;
export declare type OcrBankCardEvent = BaseCallEvent & Readonly<{
    type: "OcrBankCard";
}>;
export declare type AgentEvent = AgentCallThreePartiesEvent | AgentCallConsultEvent | AgentCallConsultDialingEvent | AgentCallConsultFailEvent | AgentCallHangupEvent | AgentCallHoldEvent | AgentCallRingingEvent | AgentCallTalkingEvent | AgentCallUnHoldEvent | AgentAddConferenceMemberEvent | AgentLeaveConferenceEvent | AgentDetectSpeechEvent | AgentLoginFailedEvent | AgentLoginSuccessEvent | AgentLogoutEvent | AgentRegistrationEvent | AgentQueueAllBusyEvent | AgentQueueCountEvent | AgentEarlyHangupEvent | AgentStatusChangeEvent | AgentStatusSyncEvent | AgentUnRegistrationEvent | AgentCheckRegisteredEvent | AgentErrorEvent | AgentNullEvent | AgentMembersStatusByGroupEvent | AgentSingleMemberStatusEvent;
declare let dummy_agent_event: AgentEvent;
export declare type EnumAgentEventType = typeof dummy_agent_event.type;
export declare type AgentEventListenerType = (e: AgentEvent) => void;
export declare const isAgentQueueAllBusyEvent: (e: any) => e is Readonly<{
    type: "QueueAllBusy";
    queue_id: string;
    is_all_busy: boolean;
    timestamp: string;
}>;
export declare const isAgentEarlyHangupEvent: (e: any) => e is Readonly<{
    type: "EarlyHangup";
    customer_party: string;
    call_uuid: string;
    queue_id: string;
    enter_timestamp: string;
    hangup_timestamp: string;
    hangup_reason: EnumEarlyHangupReason;
}>;
export declare const isAgentQueueCountEvent: (e: any) => e is Readonly<{
    type: "QueueCount";
    queue_id: string;
    count: number;
    timestamp: string;
    queueList: AgentQueueList[];
}>;
export declare const isAgentMembersStatusByGroupEvent: (e: any) => e is Readonly<{
    type: "AgentGroupMembersStatus";
    res: any;
}>;
export declare const isAgentSingleMemberStatusEvent: (e: any) => e is Readonly<{
    type: "AgentSingleMemberStatus";
    res: any;
}>;
export declare const isAgentCustomEvent: (e: any) => e is EnumAgentCustomEvent;
export declare const wsCloseCause: (code: number) => "正常登出" | "浏览器页面关闭或跳转，请重新登录" | "因协议错误无法连接服务器，请通知系统管理员" | "因数据类型不支持无法连接服务器，请通知系统管理员" | "因未知原因连接已断连，请重新登录" | "连接非正常关闭，请重新登录" | "因数据帧过大连接已断连，请重新登录并通知系统管理员" | "浏览器重复发起连接，请登出后重新登录" | "同工号在别处登录，本连接被断连" | "已被班长席强制退出" | undefined;
export declare const fsHangupCause: (cause: string) => string;
export {};