These four roles are available under this job posting. You may apply for up to two (2) using the Apply button at the bottom of the page.
As an Information Technology (IT) Specialist, you'll collect and analyze data to develop policy and provide oversight and governance to the people working on the future of U.S. healthcare. You'll foster dialog and decision making by clearly and concisely presenting the information and recommendations that allow HHS to develop, deliver, and support information technology services.
As an IT Customer Support Specialist, you'll work with other specialists in an ever-changing environment to plan and deliver IT support services to the workforce innovating the future of health care. Your work may include assisting users with technical installation, configuration and troubleshooting, evaluating new and existing technical IT products and business requirements, planning new projects, managing physical assets, training users, and collecting and analyzing data for process improvement.
As an IT Data Management Specialist, you'll develop systems for acquiring, storing, and retrieving data at HHS. You'll improve data quality, identify patterns, and visualize results so that data-driven insights will become organizational standards that drive action. You'll also work with others to anticipate, analyze, and define data requirements and ethics, and then create policies and best practices based on those requirements. You may also evaluate and govern the use of new data technologies.
As an IT Policy and Planning Specialist, you'll develop the policies, procedures, and requirements for IT activities that inform how HHS delivers modern health care. You'll work with others to review and guide policy needs, and define agreements with internal and external customers. You may also manage vendor relationships, including analyzing prior purchases for consolidation or alternative procurement approaches, negotiating discounts, preparing acquisitions, and managing contracts.