• Developing enterprise or agency-wide strategic plans, strategy development processes, and supporting materials (e.g. analyses, project plans, meeting materials, ultimate strategy document outputs)
• Using quantitative analysis to develop and apply metrics to measure organizational performance; and
• Applying project management methodologies, practices, tools and techniques to lead enterprise level projects spanning multiple business units throughout the project lifecycle.
• Gathering and analyzing information, identifying and addressing problems or issues, and making informed decisions or recommendations.
• Managing cross-functional projects - planning the work, prioritizing tasks, setting milestones, adjusting work approaches in response to obstacles, and completing assignments within deadlines.
• Developing your own skills, supporting others’ growth and learning, and helping the Bureau to better serve consumers by identifying improvements to products, processes, or services.
• Building strong work relationships with others (e.g., colleagues, institutional staff, partners, consumers). Working with others to get their input, showing respect in interactions, valuing differences, contributing to team efforts, and handling conflicts appropriately.
• Providing quality service and results to stakeholders (e.g., employees, consumers, staff from regulated entities or other partner organizations) to accomplish our mission.
• Showing integrity, reliability, and a commitment to the CFPB’s mission.
• Being responsible for your own actions, following through on promises, following organizational systems and rules, and efficiently and responsibly using available resources to maintain public trust.

In addition, you must have:

• Excellent verbal communication skills.
• Excellent written communication skills – your writing must be accurate, clear, concise, organized and follow proper style and format.