export declare enum ChatAvailabilityStateEnum {
    ONLINE = "ONLINE",
    OFFLINE = "OFFLINE",
    BUSY = "BUSY"
}
export interface ChatMachineContext {
    isError: boolean;
    waitForOpCounter: number;
    states: string[];
    events: string[];
}
export interface ChatMachineSchema {
    states: {
        botLoaded: {};
        botAvailable: {};
        botError: {};
        botActiveOpDisabled: {};
        botActiveNoOp: {};
        botActiveOpBusy: {};
        botActiveOpError: {};
        botActiveAndWaitingToStartOfferOp: {};
        opAvailCheck: {};
        botActiveOfferingOp: {};
        botErrorOpOffshift: {};
        opAvailableBotError: {};
        opErrorBotError: {};
        opBusyBotError: {};
        opWaitingForGdprConsent: {};
        opWaitingForOp1: {};
        opWaitingForUser: {};
        opWaitingForOp2: {};
        opDidNotStart: {};
        opActive: {};
        opEnded: {};
        waitingForOpWasEndedByUser: {};
        waitingForGdprConsentWasEndedByUser: {};
        opFeedback: {};
    };
}
export declare enum ChatMachineStatesEnum {
    botLoaded = "botLoaded",
    botAvailable = "botAvailable",
    botActiveOpDisabled = "botActiveOpDisabled",
    botError = "botError",
    botActiveNoOp = "botActiveNoOp",
    botActiveOpBusy = "botActiveOpBusy",
    botActiveOpError = "botActiveOpError",
    botActiveAndWaitingToStartOfferOp = "botActiveAndWaitingToStartOfferOp",
    opAvailCheck = "opAvailCheck",
    botActiveOfferingOp = "botActiveOfferingOp",
    botErrorOpOffshift = "botErrorOpOffshift",
    opAvailableBotError = "opAvailableBotError",
    opErrorBotError = "opErrorBotError",
    opBusyBotError = "opBusyBotError",
    opWaitingForGdprConsent = "opWaitingForGdprConsent",
    opWaitingForOp1 = "opWaitingForOp1",
    opWaitingForUser = "opWaitingForUser",
    opWaitingForOp2 = "opWaitingForOp2",
    opDidNotStart = "opDidNotStart",
    opActive = "opActive",
    opFeedback = "opFeedback",
    opEnded = "opEnded",
    waitingForOpWasEndedByUser = "waitingForOpWasEndedByUser",
    waitingForGdprConsentWasEndedByUser = "waitingForGdprConsentWasEndedByUser"
}
export interface ChatMachineValue {
    isError?: boolean;
    waitForOpCounter?: number;
}
export declare type ChatMachineEvent = {
    type: 'TESTING';
    value?: ChatMachineValue;
} | {
    type: 'BOT_ONLINE';
    value?: ChatMachineValue;
} | {
    type: 'OP_DISABLED';
    value?: ChatMachineValue;
} | {
    type: 'BOT_ONLINE_OFFER_OP';
    value?: ChatMachineValue;
} | {
    type: 'BOT_OFFLINE';
    value?: ChatMachineValue;
} | {
    type: 'SWITCH_BOT';
    value?: ChatMachineValue;
} | {
    type: 'SWITCH_OP';
    value?: ChatMachineValue;
} | {
    type: 'OP_ONLINE';
    value?: ChatMachineValue;
} | {
    type: 'OP_OFFLINE';
    value?: ChatMachineValue;
} | {
    type: 'OP_BUSY';
    value?: ChatMachineValue;
} | {
    type: 'OP_ONLINE_CHAT_ERR';
    value?: ChatMachineValue;
} | {
    type: 'OP_OFFLINE_CHAT_ERR';
    value?: ChatMachineValue;
} | {
    type: 'OP_BUSY_CHAT_ERR';
    value?: ChatMachineValue;
} | {
    type: 'OP_WAITING_FOR_GDPR_CONSENT';
    value?: ChatMachineValue;
} | {
    type: 'OP_WAITING_FOR_OP_1';
    value?: ChatMachineValue;
} | {
    type: 'OP_WAITING_FOR_USER';
    value?: ChatMachineValue;
} | {
    type: 'OP_WAITING_FOR_OP_2';
    value?: ChatMachineValue;
} | {
    type: 'OP_DID_NOT_START';
    value?: ChatMachineValue;
} | {
    type: 'OP_DID_START';
    value?: ChatMachineValue;
} | {
    type: 'OP_ACTIVE';
    value?: ChatMachineValue;
} | {
    type: 'OP_ENDED_BY_OP';
    value?: ChatMachineValue;
} | {
    type: 'OP_ENDED_BY_USER';
    value?: ChatMachineValue;
} | {
    type: 'OP_FEEDBACK';
    value?: ChatMachineValue;
} | {
    type: 'OP_FEEDBACK_DONE';
    value?: ChatMachineValue;
} | {
    type: 'OP_UNEXPECTED_ERR';
    value?: ChatMachineValue;
} | {
    type: 'OP_CONTINUE_TO_WAIT';
    value?: ChatMachineValue;
} | {
    type: 'OP_ENDED_BY_USER';
    value?: ChatMachineValue;
};
export declare enum ChatMachineEventEnum {
    TESTING = "TESTING",
    BOT_ONLINE = "BOT_ONLINE",
    OP_DISABLED = "OP_DISABLED",
    BOT_ONLINE_OFFER_OP = "BOT_ONLINE_OFFER_OP",
    BOT_OFFLINE = "BOT_OFFLINE",
    SWITCH_BOT = "SWITCH_BOT",
    SWITCH_OP = "SWITCH_OP",
    OP_ONLINE = "OP_ONLINE",
    OP_OFFLINE = "OP_OFFLINE",
    OP_BUSY = "OP_BUSY",
    OP_ONLINE_CHAT_ERR = "OP_ONLINE_CHAT_ERR",
    OP_OFFLINE_CHAT_ERR = "OP_OFFLINE_CHAT_ERR",
    OP_BUSY_CHAT_ERR = "OP_BUSY_CHAT_ERR",
    OP_WAITING_FOR_GDPR_CONSENT = "OP_WAITING_FOR_GDPR_CONSENT",
    OP_WAITING_FOR_OP_1 = "OP_WAITING_FOR_OP_1",
    OP_WAITING_FOR_USER = "OP_WAITING_FOR_USER",
    OP_WAITING_FOR_OP_2 = "OP_WAITING_FOR_OP_2",
    OP_DID_START = "OP_DID_START",
    OP_DID_NOT_START = "OP_DID_NOT_START",
    OP_ACTIVE = "OP_ACTIVE",
    OP_FEEDBACK = "OP_FEEDBACK",
    OP_FEEDBACK_DONE = "OP_FEEDBACK_DONE",
    OP_ENDED_BY_OP = "OP_ENDED_BY_OP",
    OP_ENDED_BY_USER = "OP_ENDED_BY_USER",
    OP_UNEXPECTED_ERR = "OP_UNEXPECTED_ERR",
    OP_CONTINUE_TO_WAIT = "OP_CONTINUE_TO_WAIT"
}
export declare enum BrowserTypeEnumSLA {
    web = 1,
    mobile = 2
}
export declare enum SourceIdEnumSLA {
    web = 1,
    onlineWeb = 2,
    onlineMob = 3,
    web2 = 4
}
export declare enum QueueAnswerEnumSLA {
    busy = 0,
    free = 1,
    offline = -1
}
export interface ReportItemSLA {
    date: string;
    time: string;
    sessionId: string;
    sourceId: SourceIdEnumSLA;
    queueAnswer: QueueAnswerEnumSLA;
    queueRequestedTime: string;
}