import { PromptTemplate } from "@langchain/core/prompts";
import { SystemInstruction } from "./system-instruction";

export class MultiAttemptTemplate extends SystemInstruction {
  instruction = `## Objective:
Determine if offering to generate a support ticket would be beneficial for the user.

## Instructions:
- Analyze the chat history for patterns of repeated user questions. This includes identifying:
  - Criteria 1: Similar wording or phrasing across questions.

## Offer to generate a support ticket if:
- There are at least 3 instances that meets Criteria 1 in the chat history

## Explain your rationale step by step following this flow:
1. List out the issues that meets Criteria 1
2. Compare if the number of repeated issues meets at least 3 instances
3. Determine if support should be offered

## Response Format: JSON
{{
  "reoccurringIssue": string,
  "numberTimesMentioned": string,
  "rationale": string,
  "offerSupport": "true" | "false"
}}

{examples}

## Chat History:
{chatHistory}
`;

  public get getInstruction(): PromptTemplate {
    const prompt = new PromptTemplate({
      template: this.instruction,
      inputVariables: ["chatHistory", "examples"],
    });
    return prompt;
  }
}