Refunds

We are experiencing some issues with PayPal around Refunds at the moment. A support ticket is in with their geeks and our geeks are talking to them to resolve the issue. Until this is resolved (and we will tell you when it is) all refunds for PayPal payments can only be done via you logging in to your PayPal Account and processing them there, then going through the manual cancellation process on tourn.ee for an offline refund.

We apologise for any inconvenience caused.

If you want to allow your Attendees to receive a refund on a ticket if they cancel you can set that up in this area. Each refund band will run until the next one begins. Creating no refund bands means the ticket is non-refundable. Having no active Refund Bands means the ticket is non-refundable during that time period.

You cannot set up refunds until you have provided at least a Full Price for the ticket.


For example this playing ticket allows access to only one day of a two day competition.
{{ Tournament.currency.currency_symbol | decodeHtmlString }}
If available how much of the ticket price should be refunded
Up to which date is the refund available? Leave blank for always available.

There are no Refund Bands on this Ticket.

  • Refund Amount: {{ Tournament.currency.currency_symbol | decodeHtmlString }}{{ rb.refund_amount }}
  • Available Until: {{ rb.refund_available_until }}