export type TicketId = string;
export type TicketWithStatus = {
    type: "status";
    id: TicketId;
    level: number;
    color: string;
    label: string;
    timestamp: Date | string;
    levelConfigId?: string;
    href?: string;
    protocol?: string;
};
export type TicketWithMessage = {
    type: "messageBox";
    id: TicketId;
    timestamp: Date | string;
    levelConfigId?: string;
    protocol?: string;
    sentBy: {
        authUserId: string;
        userName: string;
    };
    sendingMethods: Array<{
        type: "email" | "wpp";
        format: "html" | "markdown";
        content: string;
    }>;
};
export type TicketWithFeedback = {
    type: "feedback";
    id: TicketId;
    content: string;
    score: number;
    color: string;
    label: string;
    timestamp: Date | string;
    levelConfigId?: string;
    protocol?: string;
};
export type TicketWithInfo = {
    type: "info";
    id: TicketId;
    content: string;
    timestamp: Date | string;
    levelConfigId?: string;
    protocol?: string;
};
export type Ticket = TicketWithStatus | TicketWithMessage | TicketWithFeedback | TicketWithInfo;