[
  {
    "slug": "support",
    "name": "Support",
    "description": "Support agent with access to tickets, community moderation, and knowledge base management",
    "permissions": ["*"],
    "is_system": true,
    "is_active": true,
    "is_protected": false
  },
  {
    "slug": "support_admin",
    "name": "Support Admin",
    "description": "Support administrator — same data access as support plus ability to invite and manage support staff",
    "permissions": ["*"],
    "is_system": true,
    "is_active": true,
    "is_protected": false
  }
]