---
title: Channel send result
description: Map email, SMS, WhatsApp, and push results to a shared accepted shape.
icon: Boxes
source: "src/core/channel-result.ts"
---

Adapters that span channels can normalize every send into
`{ messageId, provider, accepted }` without inventing per-provider glue.
Use this after `mailer.send`, `sms.send`, `whatsapp.send`, or `push.send`.

<Callout title="The one rule">
  Keep channel-specific fields on the original result; use `toChannelSendResult` only for the shared slice.
</Callout>

## Quick start

<Steps>
  <Step title="Send on any channel">

```ts
import { createSmsSender } from "sently/sms";
import { toChannelSendResult } from "sently/channel-result";
import { UnifonicTransport } from "sently/transports/unifonic";

const sms = createSmsSender({
  transport: new UnifonicTransport({
    appSid: process.env.UNIFONIC_APPSID!,
    senderId: "MyBrand",
  }),
});
const result = await sms.send({ to: "+15551234567", body: "Hi" });
```

  </Step>
  <Step title="Normalize for your adapter">

```ts
const shared = toChannelSendResult(result);
// { messageId, provider?, accepted }
```

  </Step>
</Steps>

## ChannelSendResult

| Field | Type | Meaning |
| --- | --- | --- |
| `messageId` | `string` | Provider or client message id |
| `provider` | `string?` | Transport id when set |
| `accepted` | `boolean` | Provider accepted the send (not end-user delivery) |

## Mapping

| Channel result | `accepted` |
| --- | --- |
| Email `SendResult` | `accepted.length > 0` and `rejected.length === 0` |
| SMS / WhatsApp / Push | `status` in `accepted` / `queued` / `sending` / `sent` / `delivered` / `read` / `success` (case-insensitive) |

Import from `sently/channel-result` or the main `sently` barrel.

## Troubleshooting

<Accordions>
  <Accordion title="Why is accepted true but the user never got the message?">
    Acceptance means the provider took the message. Use [webhooks](/docs/guides/webhooks) for delivered / failed outcomes.
  </Accordion>
</Accordions>

## Learn more

- [Webhook events](./webhook-events)
- [SMS options](./sms-options)
- [Exports](./exports)

## Next

<Cards>
  <Card title="Webhook events" href="/docs/reference/webhook-events" />
  <Card title="Exports" href="/docs/reference/exports" />
</Cards>