interface CallQueueInfo { /** * Target percentage of calls that must be answered by agents within the service level time threshold */ slaGoal?: number; /** * Period of time in seconds that is considered to be an acceptable service level */ slaThresholdSeconds?: number; /** * If 'True' abandoned calls (hanged up prior to being served) are included into service level calculation */ includeAbandonedCalls?: boolean; /** * Period of time in seconds specifying abandoned calls duration - calls that are shorter will not be included into the calculation of service level.; zero value means that abandoned calls of any duration will be included into calculation */ abandonedThresholdSeconds?: number; } export default CallQueueInfo;